Support specialist jobs in Kansas - 718 jobs

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Center is looking to fill the position of a Peer Support Specialist. The Peer Support Specialist will provide services to clients with mental illness receiving services with our Mobile Crisis Response Team. The successful candidate will demonstrate recovery expertise in mental illness (know how to support others in their recovery) and will have the ability to demonstrate their own efforts at recovery. The candidate must self-identify as a present or former consumer of mental health services and ideally have lived experience with substance recovery and being involved in the justice system. First review of applications will be November 25th. Job Description Job duties: * Teaches, coaches and provides guidance and support on various skills to enable productive lives of individuals; assists individual and family members to identify strategies or treatment options and participates in the development and modification of plans to regain ability to make independent choices and promote coping skills; develops and maintains a positive and effective relationship with service recipients, families, and other service providers, serving as the main point of contact.•Participates in meetings related to care coordination; completes documentation for direct services provided to ensure timely and accurate completion.•Serves as a role model for clients by identifying as a client of mental health services in an effort to help clients develop skills for coping and managing psychiatric symptoms. Job Requirements Minimum Job Requirements: High School diploma or equivalent and one year of experience working in a human services field are required. May require KS/MO driver's license, depending on department or agency. Candidate in recovery from a mental health diagnoses and may also be in recovery from substance use and certification in peer support required. Full certification as Kansas Certified Peer Specialist required within 12 months of hire. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Preferred Job Requirements: No preferred job requirements. Education/Experience Substitutions: Education may be substituted for experience. Physical, Environmental, and Special Working Conditions: Lifting: requirement varies by assignment. Exposure to hazardous materials (bodily fluids). All County employees may be called upon to assist other departments in a declared emergency situation.

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Kansas Children's Service League is looking to hire a full-time IT Support Technician in Wichita, KS. This position earns a competitive wage between $20 to $24 per hour a nd works a Monday - Friday schedule with occasional evenings and weekends. This role requires in-person reporting to our Wichita, KS office and supports all KCSL locations across the state of Kansas. About Kansas Children's Service League Stronger families start at Kansas Children's Service League (KCSL). Founded in 1893, KCSL is a statewide, nonprofit agency that serves thousands of Kansas children and families each year. KCSL's mission is to protect and promote the well-being of children. Our programs work with children and families in the areas of health, safety and education to succeed and break cycles of neglect, abuse and trauma. We help both children and parents develop skills for success in their families, schools and workplaces. KCSL is also the Kansas chapter of Prevent Child Abuse America and Circle of Parents. As a team member of Kansas Children's Service League, you'll enjoy the following benefit offerings and more based on selected cafeteria options and employment class: Medical, Dental, & Vision Insurance Pet Insurance Critical Illness & Accident Insurance Flexible Spending Account / Health Savings Account Paid Life Insurance 401(K) & matching offerings Family Friendly Paid Wellness Leave Paid Vacation & Wellness Time Paid Holidays Employee Wellness Program Earned Wage Access Telework Options Infants at Work Program For more details on our benefits, please visit our KCSL Career site. Expectations for All Employees: At Kansas Children's Service League, we protect and promote the well-being of children. In doing so, every employee is responsible for supporting the agency's mission, vision, and values. This includes actively and regularly demonstrating high-quality customer service, accountability in all aspects of your position, and respecting the differences in our staff, customers, and communities. Expected behaviors and qualities include professionalism and competence, active collaboration, effective communication, initiative and innovation, respect, and goal achievement. Employees are to be able, at any time, to provide basic information about the breadth of customer opportunities available through KCSL and to help customers make connections within the organization. KCSL is an equal opportunity employer. Job Summary The IT Support Technician troubleshoots and maintains network client hardware and software. The position performs Help Desk responsibilities and works with the Network Administrator to maintain the KCSL network. Essential Job Functions Technical Support Respond to technical inquiries via phone, email, chat, or in person. Use problem solving to diagnose and resolve issues with computers, peripherals, operating systems, and applications. Log, track, route, and update employee issues in a ticketing system. Provide step-by-step guidance to users, use remote tools, and perform diagnostics. Escalate unresolved or complex issues to higher-level support. Document all interactions, resolutions, and contribute to knowledge base articles. Follow up with customers to ensure customer satisfaction and complete resolution of issues. Train users on new software or hardware, creating new training materials as requested. Education & Experience Required High school diploma or equivalent 1 year of technical school or 1 year of computer support Help Desk work experience Technical understanding of the current Microsoft PC Operating Systems and Microsoft 365 Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi Preferred Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. One or more years of work experience on an Information Technology Help Desk Experience with Windows Server (2022 and 2025) Experience with Active Directory and Group Policy Management Experience with Microsoft 365/Teams/Intune and Azure

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

COME FOR THE JOB-STAY FOR THE CAREER! PRODUCT APPLICATION SPECIALIST! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN LENEXA, KS! Hughes Machinery Company is an FCX Performance/Applied Industrial Technologies Company and a leading Industrial and Capital Equipment company. As an Inbound-Product Application Specialist with FCX Performance/Hughes Machinery, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country Professional development and training Team oriented company culture where it's called work for a reason but have fun in the process Join a local team with company backing Essential Functions & Responsibilities: Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment. Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software. Responds to customer inquiries. Processes customers' orders and send order acknowledgements. Review customer purchase orders for special conditions/documentation Checks availability and verifies ship dates. assists customers by suggesting related items, explaining features, and checking customer's buying history. Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery. Negotiates pricing and delivery with vendors when necessary. Works closely with Outside Sales Team in soliciting business, executing order transactions and maintaining superior customer service levels. Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing workload when possible, answering phone calls, etc.) Maximizes gross margin by demonstrating the value of our superior service, problem solving, and technical expertise. Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date. Other duties as assigned by Management. Preferred Education/Experience: Bachelor's Degree preferred. 1-3+ years' experience in Customer or Technical Service preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus. Knowledge of industrial valves, pumps, steam systems or HVAC a plus. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We are seeking an Independent Living Adult Guardianship Specialist to join our team. Salary Range: $49,000 - $52,000 This role will coordinate and facilitate activities with the youth, the youth's positive adult connections, and child welfare professionals. As well as demonstrate creative service delivery, strong time management skills, and excellent decision-making ability. The IL Specialist provides support and guidance to assess life skills for youth age 14 and older to help them transition to adulthood and remain living independently and safely in their communities. WHAT YOU WILL DO: * Carries a caseload of 10 - 12 youth who have been referred under the Foster Care Case Management Contract utilizing Signs of Safety (SOS) and completes all case holding responsibilities, including case plans, court reports, monthly worker parent/worker/child visits and follow up for any youth needs. * Maintain minimum monthly contact with youth through in-person visits at youth's placement provider. * Maintain familiarity with and adherence to DCF policies and procedures as well as Cornerstones of Care guidelines, waiver services, and SSI best practices. * Continually analyze and assess each youth's situation on an individual basis, using advanced knowledge in the area of child welfare to develop recommendations regarding support services and resources that each child and family may need, such as educational plans, medical, psychiatric and psychological assessments, therapy, independent living skills, etc. WHAT YOU WILL BRING: Our ideal candidate will have the following: PREFERRED * Master's degree in social work or other human service-related field, with 2 years of work experience in the Child Welfare arena and 6 months of experience with Kansas case management. REQUIREMENTS * Bachelor's degree in social work or other human service-related field, preferred. * At least 2 years of experience in the Child Welfare arena and 1 year of Kansas case management experience is required. * High School diploma with at least 2 years' experience. * At least 21 years of age and pass background check, physical, and drug screening. * A valid driver's license, proof of current vehicle insurance, and reliable transportation. WHO WE ARE: Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas: * Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful. * Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care. * Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community. CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS: * Nonviolence - helping to build safety skills and a commitment to a higher purpose. * Emotional Intelligence - helping to teach emotional management skills. * Social Learning - helping to build cognitive skills. * Open Communication - helping to overcome barriers to healthy communication, learn conflict management. * Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority. * Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships. * Growth and Change - helping to work through loss and prepare for the future. OUR WIDE STATEMENT: At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization. OUR DIVERSITY STATEMENT: * We partner for safe and healthy communities. * We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated. * We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status. * We stand for anti-racism, equity, and inclusivity. * We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization. * We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices. OUR BENEFITS: Cornerstones of Care offers a competitive benefits package, which includes: * 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave * Team members who work at least 30 hours per week are eligible for * Health insurance benefits (medical, prescription, dental, vision) * Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts) * Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life) * Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member * Retirement savings plan (401K) with employer match * Pet Insurance * Employee assistance program (EAP) * Tuition reimbursement program * Public Service Loan Forgiveness. * To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide. Questions? Please contact: Cornerstones of Care, People Experience Team 8150 Wornall Rd., Kansas City, MO 64114 Phone: ************** Fax: ************** Like us on Facebook at: ******************************************** Cornerstones of Care is an Equal Opportunity Employer

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Center is looking to fill the position of a Peer Support Specialist. The Peer Support Specialist will provide services to clients with mental illness receiving services with our Mobile Crisis Response Team. The successful candidate will demonstrate recovery expertise in mental illness (know how to support others in their recovery) and will have the ability to demonstrate their own efforts at recovery. The candidate must self-identify as a present or former consumer of mental health services and ideally have lived experience with substance recovery and being involved in the justice system. First review of applications will be November 25th. Job Description Job duties: •Teaches, coaches and provides guidance and support on various skills to enable productive lives of individuals; assists individual and family members to identify strategies or treatment options and participates in the development and modification of plans to regain ability to make independent choices and promote coping skills; develops and maintains a positive and effective relationship with service recipients, families, and other service providers, serving as the main point of contact. •Participates in meetings related to care coordination; completes documentation for direct services provided to ensure timely and accurate completion. •Serves as a role model for clients by identifying as a client of mental health services in an effort to help clients develop skills for coping and managing psychiatric symptoms. Job Requirements Minimum Job Requirements: High School diploma or equivalent and one year of experience working in a human services field are required. May require KS/MO driver's license, depending on department or agency. Candidate in recovery from a mental health diagnoses and may also be in recovery from substance use and certification in peer support required. Full certification as Kansas Certified Peer Specialist required within 12 months of hire. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Preferred Job Requirements: No preferred job requirements. Education/Experience Substitutions: Education may be substituted for experience. Physical, Environmental, and Special Working Conditions: Lifting: requirement varies by assignment. Exposure to hazardous materials (bodily fluids). All County employees may be called upon to assist other departments in a declared emergency situation.

Do you want to use your application & physics skills to fight cancer with a global software company? RaySearch is a world leader in the field of advanced software for radiation therapy. Today, our solutions support thousands of clinics worldwide in the fight against cancer. We believe software has unlimited potential, and that it is now the driving force for innovation in oncology. RaySearch is now strengthening our team in Germany with a talented Application and Physics Specialist. This full-time position will be home-based, preferably in Eastern Germany, but includes frequent traveling to our customers throughout Germany and Austria. About the position In this position, you will be part of a regional service team that is responsible for installation, support, and education of our customers and distributors. Application support is provided both at the client sites and remotely. An important part of this job will be to support new customers during the clinical implementation of our software. You will primarily work with the installed base in Germany and Austria, but also be involved in various projects and support other customers throughout Europe. Your main tasks * Plan, perform and document assigned trainings and demos for customers, mostly at customer sites but also remotely or at the Stockholm training center * Support new customers during the clinical implementation of our software * Provide application/technical support to the Sales department * Performing linac and proton beam modeling for available treatment machines * Gathering and suggesting improvements for the products as well as solving problems Your profile We are looking for an Application and Physics Specialist with a practical understanding of radiation therapy, interaction of ionizing radiation and particle therapy. In order to be successful in this position you need to be a team worker, motivated to work in a dynamic environment and have an entrepreneurial spirit. You have excellent interpersonal and communication skills and the ability to provide great service to our customers. You are an analytical problem-solver who is used to work independently and proactively with a variety of tasks. We believe that you have the following qualifications: * MSc Medical Physics or Diploma in Physics or Medical Physics * At least 3-5 years of experience from radiation therapy industry, and/or * At least 3-5 years of clinical experience of radiotherapy * Linac and dosimetry knowledge * Sales and customer support experience, including both written and verbal direct customer communication * Experience of education, training and project management * Excellent German & English language skills * Ability to travel up to 50% of working time Clinical experience in RayStation, and/or proton/heavy ion radiotherapy is considered a merit. Our Culture Culture at RaySeach is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our employees stand out as experts in their field, driven by a relentless focus on solving problems - no matter how complex. At RaySearch, we take pride in leading the way in cancer treatment, leveraging cutting-edge technology to develop innovative solutions that make a real difference in patient care. Application Please apply for the position through the application form below. Selection and interviews will be ongoing. Please note that we are collaborating with a recruitment firm in this recruitment, meaning your application could be handled by the firm.

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Center is looking to fill the position of a Peer Support Specialist. The Peer Support Specialist will provide services to clients with mental illness receiving services with our Mobile Crisis Response Team. The successful candidate will demonstrate recovery expertise in mental illness (know how to support others in their recovery) and will have the ability to demonstrate their own efforts at recovery. The candidate must self-identify as a present or former consumer of mental health services and ideally have lived experience with substance recovery and being involved in the justice system. First review of applications will be November 25th. Job Description Job duties: •Teaches, coaches and provides guidance and support on various skills to enable productive lives of individuals; assists individual and family members to identify strategies or treatment options and participates in the development and modification of plans to regain ability to make independent choices and promote coping skills; develops and maintains a positive and effective relationship with service recipients, families, and other service providers, serving as the main point of contact. •Participates in meetings related to care coordination; completes documentation for direct services provided to ensure timely and accurate completion. •Serves as a role model for clients by identifying as a client of mental health services in an effort to help clients develop skills for coping and managing psychiatric symptoms. Job Requirements Minimum Job Requirements: High School diploma or equivalent and one year of experience working in a human services field are required. May require KS/MO driver's license, depending on department or agency. Candidate in recovery from a mental health diagnoses and may also be in recovery from substance use and certification in peer support required. Full certification as Kansas Certified Peer Specialist required within 12 months of hire. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Preferred Job Requirements: No preferred job requirements. Education/Experience Substitutions: Education may be substituted for experience. Physical, Environmental, and Special Working Conditions: Lifting: requirement varies by assignment. Exposure to hazardous materials (bodily fluids). All County employees may be called upon to assist other departments in a declared emergency situation.

Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking an Independent Living Adult Guardianship Specialist to join our team. Salary Range: $49,000 - $52,000 This role will coordinate and facilitate activities with the youth, the youth's positive adult connections, and child welfare professionals. As well as demonstrate creative service delivery, strong time management skills, and excellent decision-making ability. The IL Specialist provides support and guidance to assess life skills for youth age 14 and older to help them transition to adulthood and remain living independently and safely in their communities. WHAT YOU WILL DO: * Carries a caseload of 10 - 12 youth who have been referred under the Foster Care Case Management Contract utilizing Signs of Safety (SOS) and completes all case holding responsibilities, including case plans, court reports, monthly worker parent/worker/child visits and follow up for any youth needs. * Maintain minimum monthly contact with youth through in-person visits at youth's placement provider. * Maintain familiarity with and adherence to DCF policies and procedures as well as Cornerstones of Care guidelines, waiver services, and SSI best practices. * Continually analyze and assess each youth's situation on an individual basis, using advanced knowledge in the area of child welfare to develop recommendations regarding support services and resources that each child and family may need, such as educational plans, medical, psychiatric and psychological assessments, therapy, independent living skills, etc. WHAT YOU WILL BRING: Our ideal candidate will have the following: PREFERRED * Master's degree in social work or other human service-related field, with 2 years of work experience in the Child Welfare arena and 6 months of experience with Kansas case management. REQUIREMENTS * Bachelor's degree in social work or other human service-related field, preferred. * At least 2 years of experience in the Child Welfare arena and 1 year of Kansas case management experience is required. * High School diploma with at least 2 years' experience. * At least 21 years of age and pass background check, physical, and drug screening. * A valid driver's license, proof of current vehicle insurance, and reliable transportation. WHO WE ARE: Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas: * Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful. * Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care. * Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community. CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS: * Nonviolence - helping to build safety skills and a commitment to a higher purpose. * Emotional Intelligence - helping to teach emotional management skills. * Social Learning - helping to build cognitive skills. * Open Communication - helping to overcome barriers to healthy communication, learn conflict management. * Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority. * Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships. * Growth and Change - helping to work through loss and prepare for the future. OUR WIDE STATEMENT: At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization. OUR DIVERSITY STATEMENT: * We partner for safe and healthy communities. * We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated. * We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status. * We stand for anti-racism, equity, and inclusivity. * We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization. * We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices. OUR BENEFITS: Cornerstones of Care offers a competitive benefits package, which includes: * 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave * Team members who work at least 30 hours per week are eligible for * Health insurance benefits (medical, prescription, dental, vision) * Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts) * Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life) * Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member * Retirement savings plan (401K) with employer match * Pet Insurance * Employee assistance program (EAP) * Tuition reimbursement program * Public Service Loan Forgiveness. * To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide. Questions? Please contact: Cornerstones of Care, People Experience Team 8150 Wornall Rd., Kansas City, MO 64114 Phone: ************** Fax: ************** Like us on Facebook at: ******************************************** Cornerstones of Care is an Equal Opportunity Employer

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Program Specialist - SMHR Salary: $39,000.00 - $42.000.00 annually (Starting salary depends on education and experience) Job Type: Full Time RESPONSIBILITIES: Do you have a passion for nurturing healthy relationships? As a Program Specialist - SMHR, you could enjoy a high degree of autonomy in scheduling, planning, and delivering meaningful classes to single adults to help them develop knowledge and skills to form healthier, happier, and more stable relationships in the future with a partner, children, and other significant persons in their lives. The Show Me Healthy Relationships Education Program, SMHR, is a joint partnership with the University of Missouri - Columbia and Cornerstones of Care. Cornerstones of Care believes in safe and healthy communities. Through the SMHR program we are building strong couples and strong families for a better Missouri. If you desire to work with Missouri community members who are voluntarily and proactively seeking to learn, this is the team for you! . Assist with building and maintaining a referral base through community connections and collaborations, including community events. Arrange and conduct initial intake assessment of potential participants in virtual, community and office-based settings. Gather and utilize information given directly from families during the comprehensive intake process to assess strengths and risks/needs, domestic violence, and participant characteristics. Document participant information and enroll in services through appropriate electronic record systems. Determine eligibility of participants based on relationship status and functioning. Engage new participants, building trust and serving as a positive influence. Partner with participants to develop, update, and implement a Personalized Action Plan, connecting participants to appropriate services as needed. Screen for violence, suicidal ideation, or harm; implement safety planning as needed. Participate in train-the-trainer and practice sessions. Schedule, prepare and facilitate relationship education classes in instructor-led and virtual instructor-led settings. Successfully complete all training required by Cornerstones of Care and by the University of Missouri - Columbia, which may includes local and out of town travel. Engage as a member of the Collaborative Learning & Training Division as well as SMHR team including participation in program and agency team meetings and work collaboratively through open communication and teamwork with other team members and stakeholders to ensure participant success. QUALIFICATIONS: Must be at least 21 years of age and pass the background check, and physical and drug screening. This position also requires a valid driver's license and proof of current vehicle insurance. Required: Bachelor's Degree in Psychology, Social Work, Counseling, Family Studies, or other similar degree required. Master's Degree preferred. BENEFITS: Cornerstones of Care offers a competitive benefits package, which includes: Paid Holiday, Paid Time Away (unlimited PTO for all benefit-eligible team members), medical/dental/vision; prescriptions; accident and critical illness insurance; pet insurance; short-term disability; long-term disability; term life and accidental death and dismemberment (AD&D); health savings account (HSA); flexible spending account (FSA); retirement (401K); employee assistance program (EAP); YMCA membership discounts; Tuition Reimbursement Program and Public Service Loan Forgiveness. To view a detailed Summary of Benefits please visit our website at ************************** and under the heading “About Us” click on “Join Our Team.” CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS: Nonviolence-helping to build safety skills and a commitment to a higher purpose Emotional Intelligence-helping to teach emotional management skills Social Learning-helping to build cognitive skills Open Communication-helping to overcome barriers to healthy communication, learn conflict management Democracy-helping to create civic skills of self-control, self-discipline, and administration of healthy authority Social Responsibility-helping to rebuild social connection skills, establish healthy attachment relationships Growth and Change-helping to work through loss and prepare for the future Questions? Please contact: Cornerstones of Care, Human Resources Department 8150 Wornall Road, Kansas City, MO 64114 Phone: ************** Fax: ************** Like us on Facebook at: ********************************************