Support specialist jobs in Las Cruces, NM - 162 jobs
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Dietary Specialist
Auctis
Support specialist job in El Paso, TX
About the job Dietary Specialist Job Title: Registered Dietitian Remote Work: Not Allowed Company: Aramark (Aramark Division) Salary: Target: $55,000.00 Job Description: We are seeking a dedicated Registered Dietitian to contribute to our nutritionally sound and cost-efficient food services program. In this role, you will ensure the program meets the needs of students while adhering to all local guidelines related to nutrition regulations. Utilizing technical training and government-mandated nutritional standards, you will develop healthy menu implementation plans. You may work closely with the Food & Beverage Development and management teams.
Responsibilities:
Plan menus in accordance with Aramark guidelines.
Regularly visit school cafes to ensure program compliance.
Support the maintenance of recipe development, menu production, and foodservice management standards.
Conduct nutrient analysis for all food items served.
Educate clients and consumers on healthy food choices through school training and community outreach.
Assist with new employee training.
Collaborate with management and supervisors to ensure the delivery of quality food services.
Qualifications:
Previous relevant working experience preferred.
Bachelors degree from an accredited institution with coursework accredited or approved by nutrition and dietetics agencies.
Required RDN or RDN eligible.
Formal eligibility to practice dietetics in the geographic location where applicable.
Ability to maintain a friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
Maintain a contagious and positive work ethic to inspire others.
Candidate Must Have:
RDN/RD Certification
Food service experience
Menu production experience
Recipe development experience
$55k yearly 4d ago
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Peer Support Supervisor
Families and Youth 3.5
Support specialist job in Las Cruces, NM
Families & Youth Innovations Plus (FYI+)
Position: Full-Time (40 hours/week) | Exempt
Salary: (Levels are based on experience and education)
Reports To: Director of Clinical Services
Department: Peer Support Services
The Peer Support Supervisor provides leadership, supervision, and professional development support for FYI+'s peer support workforce, including Youth Peer SupportSpecialists, Family Peer Support Workers, and Recovery Peer SupportSpecialists. This position is responsible for ensuring quality peer support service delivery, maintaining program fidelity to peer support principles, and supporting the professional growth and wellness of peer support staff.
As a supervisor with lived experience, this role models the integration of peer support values into organizational culture while bridging peer and clinical staff. The Peer Support Supervisor upholds the National Practice Guidelines for Peer Specialists and Supervisors, ensuring that supervision honors the unique, non-clinical nature of peer support while meeting administrative and quality requirements.
What You'll Do:
Supervision & Staff Development
Provide weekly individual and group supervision to peer support staff.
Ensure role clarity, healthy boundaries, and adherence to peer support values.
Support staff wellness, prevent burnout, and address ethical or boundary concerns.
Identify training needs, coordinate professional development, and complete performance evaluations.
Assist staff in obtaining and maintaining required certifications.
Program Management
Ensure peer support services meet CCBHC standards and compliance requirements.
Monitor documentation quality and timeliness.
Track program data for reporting and quality improvement.
Manage schedules, caseloads, and workload distribution.
Participate in hiring, onboarding, and policy/procedure development.
Coordinate peer support activities across sites.
Organizational Integration
Serve as liaison between peer support staff and leadership.
Advocate for peer support values and educate teams on peer roles and boundaries.
Support integration of peer support within multidisciplinary treatment teams.
Participate in leadership meetings and organizational planning.
Direct Service
Maintain a small caseload to stay connected to practice.
Provide backup coverage and model effective peer support through co-facilitation and shadowing.
Support staff during complex or crisis situations.
What You Need:
Lived Experience (Required)
Personal lived experience with behavioral health challenges, substance use recovery, and/or family member experience navigating systems
Currently in stable recovery/wellness with demonstrated long-term stability
Deep understanding of peer support principles, values, and ethics from personal practice
Education and Experience
High school diploma or GED required; Associate's or Bachelor's degree in human services, social work, psychology, or related field strongly preferred
Minimum 3 years of experience providing peer support services
Minimum 1 year of supervisory, lead, or mentoring experience (formal or informal)
Experience working in behavioral health, social services, or community-based settings
Certification
Current New Mexico Certified Peer Support Worker (CPSW), Certified Family Peer Support Worker (CFPSW), or Youth Peer SupportSpecialist (YPSS) certification required
Peer supervision training/certification preferred or ability to complete within 12 months
Other Requirements
Valid New Mexico Driver's License with acceptable driving record
Ability to pass comprehensive background check
Bilingual English/Spanish strongly preferred
$47k-68k yearly est. 8d ago
Computer Field Tech Position- El Paso TX
BC Tech Pro 4.2
Support specialist job in El Paso, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 22d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Las Cruces, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-88k yearly est. 23d ago
IT Support Specialist/ Workstation Administra
Exeter Government Servi 4.1
Support specialist job in Fort Bliss, TX
IT SupportSpecialist / Workstation Administrator
Required Clearance: SECRET
Required Certification(s): CompTIA A+, Network +, and SEC+ CE
Required Education: HS Diploma
Required Experience: 2-5+ years of related experience
Position Description:
Exeter is seeking an Intermediate-level Information Technology (IT) SupportSpecialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance.
The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users.
Primary Responsibilities:
Serve as primary interface between the organization and the local Network Enterprise Center (NEC).
Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle.
Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases.
Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems.
Function as a technical specialist for computer systems security at SFLTAP.
Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security.
Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control.
Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms.
Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns.
Accomplish accreditation and certification packages in accordance with agency requirements and timeframes.
Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures.
Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary.
Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site.
Field incoming help requests from end users via both telephone and work orders.
Hardware/Software Support
Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems.
Identify and refer unresolved hardware and software problems for resolution.
Install, configure, troubleshoot and maintain customer hardware and software.
Monitor NEC pushed software and updates.
Track IP numbers and data-jack numbers for all networked hardware.
Establish and resolve connectivity between local systems and NEC systems.
Required Skills:
Ability to gather, analyze, and present facts.
Ability to interpret and apply rules, regulations, and procedures.
Ability to apply knowledge of current automation technology and practices.
Knowledge of computer security.
Knowledge of the objectives, overall design, and operating characteristics of related hardware and software.
Knowledge of communications connectivity requirements.
Knowledge of computer network administration.
Knowledge of data and process modeling methodology.
Knowledge of information processing standards and procedures.
Knowledge of configuration management regulations, principles, and techniques.
Ability to meet and deal with customers using a high degree of tact and diplomacy.
Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.)
Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance.
Knowledge of technical analysis procedures to perform hardware and operating system evaluations.
Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers.
Required Qualifications:
DoD SECRET Clearance
US Citizenship
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
#clearancejobs
$54k-90k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in El Paso, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-47k yearly est. 33d ago
Full-Time IT Support Specialist - El Paso
GDIT
Support specialist job in El Paso, TX
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
Other
Job Family:
SCA
Job Qualifications:
Skills:
Customer Service, Problem Resolution, Troubleshooting
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
No
Job Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Full-Time IT SupportSpecialist joining our rapidly growing team of help desk professionals in El Paso, TX.
At GDIT, people are our differentiator. As a Full-TIME IT SUPPORTSPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS).
A typical day will include:
Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information
Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved
Utilizing troubleshooting techniques to resolve hardware, software, and network issues
Documenting incident status and solutions in incident database tools
Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records
To qualify for this role, YOU MUST HAVE:
A High school diploma or G.E.D.
One (1) or more years of customer service or other telephone experience
Texas residency living within a reasonable commuting distance (~60-mile radius) of our El Paso facility
An ability and willingness to work AND full-time shift
Ability and willingness to work and train onsite as required
Ability to obtain a U.S. public trust
Access to a high speed wired internet connection (minimum 10 MB per second download/5 MB per second upload)
Access to a quiet work environment free from distractions
Even BETTER if you have:
Associate's degree or equivalent in a related field of study
Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
Previous experience working with a contact center management database
Previous experience working with a ticketing system
WHAT GDIT CAN OFFER YOU:
Competitive pay plus benefits
A hybrid work environment with opportunities to work from the comfort of your own home
An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure
GDIT CAREERS
Opportunity Owned
#VAESDEG
#TSSCE
#MilitaryHiring
#HiringVeterans
#MilitarySpouseEmployment
#HireOurHeroes
The likely hourly rate for this position is between $22.97 - $31.07. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA TX El Paso
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$23-31.1 hourly Auto-Apply 3d ago
Help Desk Technician
SOSi
Support specialist job in El Paso, TX
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others.
Essential Job Duties
Assist users with issues related to hardware, software, and network connectivity.
Diagnose and resolve technical issues promptly and efficiently.
Set up new computers, install necessary software, and ensure systems are up-to-date.
Record and update user requests, issues, and resolutions in the help desk ticketing system.
Provide guidance and training to users on best practices, security protocols, and efficient use of technology.
Work closely with other IT team members to address complex technical issues and implement new technologies.
Regularly check and maintain IT systems to ensure optimal performance and security.
Qualifications
Minimum Requirements
High school diploma or equivalent required.
Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting.
Excellent verbal and written communication skills to interact effectively with users and team members.
Strong analytical and problem-solving skills to identify and resolve technical issues.
Ability to provide exceptional customer service and maintain a positive attitude under pressure.
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or a related field preferred.
CompTIA A+, Network+, or other relevant certifications are a plus.
Additional Information
Work Environment
The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
$38k-63k yearly est. 2d ago
Help Desk Support Specialist
H2 Performance Consulting Corporation
Support specialist job in White Sands, NM
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client.
The Help Desk SupportSpecialist responsibilities will include:
Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination
Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends
Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems
Ensures the timely process through which problems are controlled.
Problem recognition, research, isolation, resolution, and follow-up steps.
Supports end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook.
Requirements
Required Qualifications:
Direct Relative Experience Required
Junior Level: 1-2 Years
Intermediate: 3-5 Years
Senior Level: 5+ Years
High School Diploma, or related discipline
Certifications (Must possess one of the following):
CompTIA A+ CE
CompTIA Network + CE
Systems Security Certified Practitioner (SSCP)
CCNA-Security
Clearance: At minimum Secret level clearance required to start on contract
Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.
Benefits
H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.
$33k-55k yearly est. Auto-Apply 9d ago
Help Desk Support Specialist
H2 Performance Consulting
Support specialist job in White Sands, NM
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client.
The Help Desk SupportSpecialist responsibilities will include:
* Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination
* Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends
* Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems
* Ensures the timely process through which problems are controlled.
* Problem recognition, research, isolation, resolution, and follow-up steps.
* Supports end users on a variety of issues.
* Identifies, researches, and resolves technical problems.
* Responds to telephone calls, email, and personnel requests for technical support.
* Documents, tracks, and monitors the problem to ensure a timely resolution.
* Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook.
$33k-55k yearly est. 9d ago
Service Desk Technician (Intermediate-Level)
Link Solutions 4.2
Support specialist job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range, NM.
Must be a US Citizen
Must have an active DoD Top Secret Clearance
Non-remote (relocation incentive available)
The Service Desk Technician will interact directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in White Sands Missile Range, NM. You will be a part of a diverse team supporting a globally distributed information systems, responsible for the analysis, administration, voice, video, and data communications networks.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
Provide Tier I and Tier II technical support for hardware and software.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
May work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US Citizen.
Must have an active DoD Top Secret Clearance
High School Diploma with five (5+) years of relevant experience working in an IT or Service Desk environment.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Ability to work with customers to develop new value-added programs and data solutions with existing structures and new requirements.
Ability to work in a fast-paced and constantly evolving environment.
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
Proficiency with Microsoft Office products.
Experience creating and modifying documentation for technical processes and procedures.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$38k-50k yearly est. 60d+ ago
Certified Peer Support Worker - Mobile Crisis Response Team (76-70)
La Clinica de Familia 3.4
Support specialist job in Las Cruces, NM
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.
Non-Exempt
Job Summary:
Responsible for providing peer support services to members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses. The peer worker will act as a consumer advocate, provide information and support for consumers, and assist consumers in their recovery process.
Core Competencies:
RECOVERY-ORIENTED:
Peer workers hold out hope to those they serve, partnering with them to envision and achieve a meaningful and purposeful life.
Peer workers help those they serve identify and build on strengths and empower them to choose for themselves, recognizing that there are multiple pathways to recovery.
PERSON-CENTERED:
Peer recovery support services are always directed by the person participating in services.
Peer recovery support is personalized to align with the specific hopes, goals, and preferences of the individual served and to respond to specific needs the individuals has identified to the peer worker.
VOLUNTARY:
Peer workers are partners or consultants to those they serve.
They do not dictate the types of services provided or the elements of recovery plans that will guide their work with peers.
Participation in peer recovery support services is always contingent on peer choice.
RELATIONSHIP-FOCUSED:
The relationship between the peer worker and the peer is the foundation on which peer recovery support services and support are provided.
The relationship between the peer worker and peer is respectful, trusting, empathetic, collaborative, and mutual.
TRAUMA-INFORMED:
Peer recovery support utilizes a strengths-based framework that emphasizes physical, psychological, and emotional safety and creates opportunities for survivors to rebuild a sense of control and empowerment.
Additional Core Competencies:
Ability to effectively use Electronic Health Records.
Effective communication skills both verbal and written.
Ability to work effectively within an interdisciplinary team and communicate effectively with others.
Adopts a culturally sensitivity and non-stigmatizing approach
Ability to multi-task, prioritize, and work under pressure without losing sight of objectives.
Maintains confidentiality and discretion as a rule.
Familiar with all personnel and company program policies and procedures.
Job Requirements:
Must have a high school diploma or general education degree (GED)
Certification as a certified peer specialist in the state of New Mexico.
Must maintain a clean driving record.
Must submit to LCDF required background check, TB screen and drug testing.
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
80-70-783-00
#INDBHS
$33k-41k yearly est. Auto-Apply 31d ago
TLYA-MFP (Transitional Living for Young Adults) Residential Support Specialist
Families and Youth 3.5
Support specialist job in Las Cruces, NM
As a cornerstone of Las Cruces and Southern New Mexico for over four decades, Families and Youth Innovation Plus has empowered countless youth and families through life-changing resources and opportunities. Our mission is to create a safer and healthier community by focusing on children and families. Join our passionate team and be part of our continuing legacy of positive change!
TLYA-MFP (Transitional Living for Young Adults) Residential SupportSpecialist
Make a Difference in Youth & Family Services!
Families & Youth Innovations Plus (FYI+)
Position: Part-Time Provider (Direct Services)
Hourly Rate: $16.25 - $19.66 (3 levels based on experience and education)
FLSA: Hourly/Non-Exempt
Reports To: Program Supervisor
Department: TLYA-MFP
Job Summary
The Residential SupportSpecialist is primarily responsible for ensuring the safety, supervision, and welfare of young adults residing in the Transitional Living for Young Adults housing site. Residential SupportSpecialists provide comprehensive support and guidance to young adults transitioning into independent living. This role also involves mentoring and providing participants life skills to guide them self-sufficiency. Residential SupportSpecialists will provide crisis intervention for participants that are experiencing mental health emergencies, behavioral crises, and/or safety concerns. Residential SupportSpecialists will additionally be responsible for housekeeping and facility maintenance ensuring a clean and healthy living environment.
What You'll Do:
Youth Care & Supervision: Ensure health, safety, and welfare of youth through direct supervision and positive rapport building.
Facility Maintenance: Perform housekeeping duties to maintain a clean, safe, and organized environment.
Policy Compliance: Understand and follow housing policies, licensing regulations, and agency guidelines.
Documentation & Reporting: Maintain accurate records of daily routines, behaviors, medication, and incidents; report critical issues promptly.
Team Collaboration: Communicate effectively with staff during shift changes, attend meetings/training, and foster positive workplace relationships.
Behavioral Support: Use positive discipline techniques to support youth self-regulation and manage disruptive behavior constructively.
Transportation: Safely transport youth in agency vehicles per policy.
Work Ethic & Conduct: Remain alert during all shifts; contribute to a gossip-free, respectful, and professional work environment.
What You Need:
Education & Experience
Must be 21 years or older per licensing regulations
GED (High school diploma) or High School diploma
1 year experience working with at risk youth; or Bachelor's degree in human services related field
Applicants with personal experiences of homelessness, juvenile justice and child welfare system involvement are encouraged to apply
Skills & Qualifications
Aptitude for working and communicating well with others in a fast-paced housing environment
Ability to maintain privacy, Confidentiality, and professional boundaries in the workplace
Compassion and empathy for homeless, runaway, system-involved and otherwise at-risk youth and their experiences
Utilize knowledge, skills, experience, and training to perform high quality care, supervision, and programming for youth
Ability to exercise non-punitive supervision, care, and behavior management of youth according to trauma informed care practices
Ability to multi-task, prioritize and work under pressure or high crisis situations
$16.3-19.7 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Support specialist job in Las Cruces, NM
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 23d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in El Paso, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 2d ago
Dynamic PC Support
Worldwide Techservices 4.4
Support specialist job in El Paso, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-47k yearly est. 7d ago
Help Desk Technician
SOSi
Support specialist job in El Paso, TX
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others.
Essential Job Duties
Assist users with issues related to hardware, software, and network connectivity.
Diagnose and resolve technical issues promptly and efficiently.
Set up new computers, install necessary software, and ensure systems are up-to-date.
Record and update user requests, issues, and resolutions in the help desk ticketing system.
Provide guidance and training to users on best practices, security protocols, and efficient use of technology.
Work closely with other IT team members to address complex technical issues and implement new technologies.
Regularly check and maintain IT systems to ensure optimal performance and security.
Qualifications
Minimum Requirements
High school diploma or equivalent required.
Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting.
Excellent verbal and written communication skills to interact effectively with users and team members.
Strong analytical and problem-solving skills to identify and resolve technical issues.
Ability to provide exceptional customer service and maintain a positive attitude under pressure.
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or a related field preferred.
CompTIA A+, Network+, or other relevant certifications are a plus.
Additional Information
Work Environment
The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
$38k-63k yearly est. 12d ago
Help Desk Support Specialist
H2 Performance Consulting
Support specialist job in White Sands, NM
Job Description
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client.
The Help Desk SupportSpecialist responsibilities will include:
Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination
Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends
Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems
Ensures the timely process through which problems are controlled.
Problem recognition, research, isolation, resolution, and follow-up steps.
Supports end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook.
Requirements
Required Qualifications:
Direct Relative Experience Required
Junior Level: 1-2 Years
Intermediate: 3-5 Years
Senior Level: 5+ Years
High School Diploma, or related discipline
Certifications (Must possess one of the following):
CompTIA A+ CE
CompTIA Network + CE
Systems Security Certified Practitioner (SSCP)
CCNA-Security
Clearance: At minimum Secret level clearance required to start on contract
Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.
Benefits
H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.
$33k-55k yearly est. 10d ago
CCSS-Comprehensive Community Support Specialist (32-70)
La Clinica de Familia 3.4
Support specialist job in Anthony, NM
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.
Non-Exempt
$21.05
Job Summary:
The CCSS Worker coordinates and proves services and resources to individuals/families necessary to promote recovery, rehabilitation and resiliency. The CCSS Workers address goals specifically in the following areas: parenting skills; training and behavior management; independent living; learning; socializing and recreation.
Core Competencies:
Excellent communications skills, both written and verbal.
Meets specified deadlines and manages time effectively.
Exhibits skills in comprehending, interpreting and completing delegated tasks efficiently.
Self-starter; must have the ability to work independently and follow-up on all work assignments.
Ability to multi-task, prioritize and work under pressure without losing sight of objectives.
Exemplary organizational skills.
Professional appearance of documentation and work area.
Reliable; exhibits good attendance.
Personable, models respect when interacting with others.
Maintains confidentiality and discretion as a rule.
Must be able to work as a team and communicate effectively with others.
Familiarize with all personnel and company program policies and procedures
Job Requirements:
Must be at least 18 years old
Bachelor's Degree in a human service field from an accredited university and have one year relevant experience with the target population
Associate's degree and have a minimum of two (2) years of experience working with the target population
Be a high school graduate or have a General Educational Development (GED) test and a minimum of three (3) years of experience working with the target population
Be certified as a Peer or Family Specialist
Valid NM driver's license and current automobile insurance and must maintain a clean driving record.
Must be willing to use personal vehicle in the course of employment
Bilingual (Spanish/English) a plus
Availability to work evening and weekend hours
T.B. Test, physical exam, and drug testing
Must comply with a criminal background check required to work with children to include Fingerprint Clearance
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
32-70-032-01
#INDML
$26k-33k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in El Paso, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Las Cruces, NM?
The average support specialist in Las Cruces, NM earns between $31,000 and $80,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Las Cruces, NM
$50,000
What are the biggest employers of Support Specialists in Las Cruces, NM?
The biggest employers of Support Specialists in Las Cruces, NM are: