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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Support specialist job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 3d ago
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  • Valuation & Growth Analytics Specialist

    Google Inc. 4.8company rating

    Support specialist job in Mountain View, CA

    A leading tech company in Mountain View is seeking a Customer Value Analyst to influence business strategy through financial modeling and data analytics. The role requires expertise in data analysis and experience in machine learning. You will be responsible for delivering insights on key initiatives, collaborating with cross-functional teams, and supporting strategic decisions. Competitive salary range is $117,000-$167,000 plus bonus and equity. #J-18808-Ljbffr
    $117k-167k yearly 2d ago
  • Market Executive: Innovation Tech Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Support specialist job in San Francisco, CA

    A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr
    $72k-127k yearly est. 4d ago
  • Litigation Docketing Specialist

    Debevoise & Plimpton 4.9company rating

    Support specialist job in San Francisco, CA

    LITIGATION DOCKETING SPECIALIST (San Francisco) MANAGING ATTORNEY'S OFFICE Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney. Responsibilities include but are not limited to: Entering data into the firm's docketing and calendaring system. Performing electronic court filings in federal, state and appellate courts. Responding to requests for recommendations of experts, arbitrators and other outside counsel. Monitoring cases and retrieving documents with the use of various online resources. Serve documents and file documents in court. Assisting with maintenance of corporate diary. Assisting with procedural and filing requirements of California state and federal courts. Requirements: Bachelor's degree or equivalent work experience. Minimum 1-2 years of litigation docketing specialist experience required. Experience with Court Management System such as CourtAlert, eDockets or CompuLaw. Westlaw and/or Lexis. PACER and any of the main California state court e-filing vendors (e.g., OneLegal). Court running experience. Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring. Familiarity with Outlook, Word, Excel. Data entry experience. Strong client service ethic. Ability to learn and retain detailed information about court procedures and documentation. Strong organizational and communication skills. Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure. Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed). TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to: Human Resources Ahan Kim Morris, Talent Manager ********************** Debevoise & Plimpton LLP 650 California Street Suite 3100 San Francisco, CA 94108 Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
    $76k-105k yearly est. 5d ago
  • Desktop Support Specialist

    I.T. Solutions, Inc. 3.9company rating

    Support specialist job in Richmond, CA

    Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-55k yearly est. 4d ago
  • L2 Support Operation Specialist

    Infostride

    Support specialist job in Mountain View, CA

    The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related If needed, assign a ticket to an appropriate person or a lead in that team Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) Analyze the data and Improve operational processes and operations Work with Service Manager to keep the queues healthy and improve processes Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets Experience in ITSM / Incident & Problem Management for +3 years Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) Ability to distinguish and handle technical vs. non-technical issues Familiarity with mobile applications, connected services, or automotive software Strong triage, prioritization, and coordination skills Clear written and verbal communication skills English required Japanese preferred Ability to work calmly in a fast-paced, operational environment Strong documentation and detail-oriented High flexibility and a patient and capable of investigating an issue Preferred skillsets Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging Key Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: Sev 1-3 → Manager / Sr. Manager Sev 4 → Queue review and prioritization Provide clear and concise context when escalating tickets 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation
    $41k-71k yearly est. 4d ago
  • Tech Bar Analyst - Onsite IT Support Specialist

    Tech Mahindra 4.3company rating

    Support specialist job in San Francisco, CA

    A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr
    $50k-55k yearly 4d ago
  • Industrial Print Technical Specialist

    Konica Minolta Business Solutions 3.8company rating

    Support specialist job in San Jose, CA

    Konica Minolta currently has an exciting opportunity for an IP Technical Specialist! Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals. We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL. Responsibilities Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution Provide operator training and ongoing support High degree of self-motivation to succeed and dedicated to self- improvement Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Perform other projects and tasks assigned by Konica Minolta management Qualifications High school or equivalent Extensive technical service support knowledge (3 year minimum) Knowledge Skills and Abilities Strong working knowledge of industry, Production Print hardware, services and solutions offerings Proficiency in time management and organizational discipline Networking and software knowledge is necessary Ability to analyze, interpret and communicate technical data Ability to prioritize and organize work independently, without direct supervision Multi-tasking ability is a must Willingness to travel up to 50% Ability to work different shifts if necessary Strong responsibility, self-motivated, able to work under high pressure Excellent interpersonal, communication, presentation and listening skills Industry certifications in color, project and/or networking Prior offset press experience is a plus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
    $73k-115k yearly est. 2d ago
  • Sales Support Specialist

    Supermicro 4.7company rating

    Support specialist job in San Jose, CA

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro's Sales Support team is looking to add a dynamic Sales Support Specialist to assist one our Salesteams in managing customers and their orders. The Sr. Sales Support Specialist will also be a liaison acrossinternal departments, as well as provide product information to customers and support customer accountmaintenance. This position is responsible for providing technical and administrative product information tocustomers as well as daily sales order processing and data entry. If you have a passion for sales and are lookingfor a great opportunity, Supermicro wants you on our team! Essential Duties and Responsibilities: Sales account maintenance, providing technical and administrative product information Perform daily clerical and office maintenance tasks such as typing correspondence, coordinating, data entry,quotations and process documents Monitor inventory, follow up ETA with purchasers Act as a liaison between sales, purchasing, production, procurement, and logistics departments Provide assistance for intra-company project coordination between sales and non-sales departments Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issuesand negotiating returns Develop superior customer service relationships with prospects Produce daily reports for clients Provide backup support for the supervisor and team members Additional duties per supervisors request Qualifications: AA degree required, Bachelors degree is preferred At least 5+ years of direct, related sales support experience Experience in data entry, scheduling production and tracking orders Possesses strong professional communication skills including: phone, written/E-mail and presentation Experience in customer service and dealing with clients directly, must have problem solving skills Consistent track record of meeting or exceeding assigned jobs Must possess strong computer skills with word and excel Organizational skills a must Salary Range $70,000 - $86,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
    $70k-86k yearly 2d ago
  • Capacity Management Specialist

    Crystal Equation Corporation 4.2company rating

    Support specialist job in Fremont, CA

    Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure. Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must. Key tasks Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs Act as the owner of and actively develop the Capacity Management framework Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs Support engineers in implementing the framework for each specific Client org case Support the Client orgs in capacity planning and building their capacity monitoring processes Act as a SPOC for non-standard requests related to Capacity Management and Operations service Report on team's performance Qualifications / requirements 3+ years of experience in Technical Project/Program Management Good understanding of capacity planning and monitoring Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team Ability to work in a highly dynamic, large-scale environment Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications Some extent of flexibility to participate in oncall rotation and oncall handover meetings THE PROMISES WE MAKE: Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey. For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.
    $60-65 hourly 4d ago
  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Support specialist job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 2d ago
  • Customer Escalation Support Lead -- SONDC5715677

    Compunnel Inc. 4.4company rating

    Support specialist job in San Francisco, CA

    We are seeking a highly hands-on frontline leader to join our organization. Reporting to the Associate Manager of Support, this Platform Support Escalation Lead role is responsible for resolving merchant support tickets, owning critical escalations, and coaching agents in real time. The ideal candidate thrives in high-stakes, high-complexity environments, communicates clearly under pressure, and drives improvements in systems, processes, and knowledge to scale support across thousands of restaurants. KEY RESPONSIBILITIES Work the support queue daily, owning and resolving a broad range of merchant tickets end-to-end. Serve as escalation owner for urgent, complex, and high-impact cases, coordinating across Support, Ops, Product, Engineering, and external partners. Lead by example on ticket quality, speed, and customer communication, especially during downtime or operational disruption. Coach and unblock support agents in real time, building their investigation habits, customer handling skills, and confidence. Contribute to playbooks, internal knowledge, training materials, and process improvements based on live case experience. Strengthen support operations as new channels and coverage expand (e.g., phone/video, extended hours). Participate in daily team meetings and provide input on operational improvements. Drive resolution of novel issues by asking the right questions, engaging stakeholders, and building context quickly. QUALIFICATIONS Strong direct customer-facing support experience in a high-volume environment. Experience supporting customers in high-stakes, high-complexity environments (e.g., operational downtime, financial impact, multi-system dependencies). Prior experience as a team lead, escalation lead, floor lead, supervisor, or manager (formal title not required). Proven ability to coach and raise performance standards through example, not just delegation. Strong ownership mindset; able to push cases through ambiguity and coordinate across teams. Clear and calm communication under pressure; skilled at de-escalating tense situations and setting realistic expectations. Ability to troubleshoot in detail while recognizing patterns and translating them into improvements. NICE TO HAVE Experience supporting POS systems, payments, hardware-enabled products, logistics, or multi-system workflows. Familiarity with support tools and workflows (e.g., Intercom, routing/triage, QA, knowledge management). Comfort with basic technical troubleshooting; networking experience is a plus. Experience improving training content, troubleshooting playbooks, or onboarding materials. WORKING CONDITIONS Fast-paced support environment with direct customer interaction. Requires flexibility to handle urgent escalations and extended coverage hours. Collaboration across multiple teams including Support, Ops, Product, and Engineering.
    $96k-118k yearly est. 3d ago
  • SAP Data Migration (BODS)

    Charter Global 4.0company rating

    Support specialist job in Santa Clara, CA

    Job Title: SAP Data Migration (BODS) Duration: 07 months+ Contract Notes: Details of the request include: Must-have skill requirements of the role: SAP BODS hands-on experience Must have completed data migration into SAP S/4 for at least 2-3 projects (Note: SAP BODS experience for BI/BW migration is different; we require S/4 migration experience. Santa Clara, CA; onsite once every 6 weeks. Contract Description: Experience - 8 years of end to end SAP data migration experience. Strong hands-on experience in SAP Business Objects Data Services (BODS) as technical developer. Good analytical skills to analyze the ETL issues and fix them independently. Should have experience in Data Migration project with an end to end SAP implementation. Should have good understanding of the BODS landscape and architecture. Should be able to connect to customers and gather requirements and work independently on those requirements. Qualifications: Thorough knowledge of developing conversion objects using SAP BODS, LTMC etc. Should have strong experience of end-to-end E-T-L process in SAP projects. Should be well aware of SAP master and transactional data objects in various areas such as SnP, OTC, Manufacturing etc. Should be able to run Mock data load tasks, analyze issues, coordinate with other teams, fix defects etc. Sound Knowledge of SQL.
    $79k-98k yearly est. 1d ago
  • Science Implementation Specialist - Data-Driven Growth

    Uncountable Inc.

    Support specialist job in San Francisco, CA

    A tech company in San Francisco is seeking a Scientific Implementation Associate to bridge science and business. You will support existing and new customer implementations, restructure data, and lead projects to ensure success within the platform. A Bachelor's degree in a scientific field and excellent communication skills are required. The role offers a salary of $70,000-$80,000 per year, plus performance bonuses and equity. #J-18808-Ljbffr
    $70k-80k yearly 5d ago
  • Data Center Procurement Specialist

    Astreya 4.3company rating

    Support specialist job in San Jose, CA

    Key Responsibilities Identify, evaluate, and select suppliers based on quality, cost, delivery, and compliance criteria. Lead supplier prequalification, onboarding, NDA processing, and preliminary risk checks (financial, compliance, ESG). Maintain strong supplier relationships and act as a point of contact for escalations and issue resolution. Track ongoing supplier performance through SLAs, scorecards, and quarterly business reviews. Execute purchasing requests and convert them into purchase orders (POs). Negotiate pricing, terms, service levels, and commercial conditions to ensure optimal cost and value. Mitigate delivery delays, capacity constraints, and supply chain risks through proactive communication and supplier management. Partner with Legal to support NDAs, master service agreements, SoWs, and contract redlines. Conduct final compliance, ESG, and risk checks prior to contract award. Maintain accurate procurement documentation and audit-ready records. Monitor contract adherence, performance obligations, and renewal schedules. Gather requirements from internal stakeholders for data center commercial and edge project needs. Support RFP creation, documentation preparation, and evaluation criteria (technical + commercial). Issue RFPs to qualified suppliers, manage the bid process, track responses, and facilitate Q&A/clarification sessions. Conduct technical and commercial bid evaluations, comparisons, and scoring. Provide award recommendations and support final contract negotiations. Offer procurement updates, lead-time insights, market trends, and risk assessments to project teams. Maintain procurement/ERP systems, purchasing tools, supplier portals, and vendor databases. Track KPIs such as cost savings, lead times, supplier performance, and contract compliance. Prepare weekly reporting, dashboards, and procurement status updates. Identify opportunities to streamline sourcing workflows, improve processes, and optimize cost. Support documentation handoff, supplier transition into operations, and closure activities including lessons learned. Qualifications Bachelor's degree in supply chain, Business Administration, or related field (or equivalent experience). 2-5 years of experience in procurement, sourcing, or supply chain operations. Strong negotiation, communication, and analytical skills. Experience managing supplier relationships, purchase orders, and contract workflows. Proficiency in procurement/ERP systems and Microsoft Office or Google Workspace. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills Experience supporting procurement for data center or technical infrastructure projects. Familiarity with global or multi-region suppliers. Knowledge of compliance frameworks (ESG, financial risk checks, supplier due diligence). Professional certifications (CPSM, CSCP, CPPB, or similar) are a plus.
    $61k-92k yearly est. 3d ago
  • Trademark Docket Specialist

    Buchanan Legal Professional Services

    Support specialist job in Mountain View, CA

    A leading, nationally recognized law firm with a premier intellectual property practice is seeking an experienced Trademark Docket Specialist to support the accurate and strategic management of sophisticated U.S. and international trademark portfolios. This role is integral to the success of a highly regarded trademark practice that advises innovative, market-leading companies across technology, life sciences, and emerging growth sectors. This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, NYC, Boston, or DC. Key Responsibilities: Accurately docket U.S. and international trademark prosecution, maintenance, and enforcement deadlines on a daily basis Review incoming trademark correspondence and documents to identify critical dates, status updates, and required actions Maintain client-specific docketing requirements using industry-standard docketing systems Respond to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines Conduct online research using USPTO, WIPO, and other trademark databases to confirm status and retrieve relevant information Generate and distribute customized docketing reports for internal teams and clients Process and route incoming trademark-related mail and electronic communications Assist with special projects, data audits, system clean-ups, and data integrity initiatives Support electronic filing, document management, and uploading to client extranets and internal systems Collaborate with team members to ensure compliance with firm policies and client guidelines Desired Skills & Qualifications: Minimum 2 years of trademark docketing experience in a law firm or corporate IP department preferred Associate's or Bachelor's degree in a related field preferred Strong knowledge of U.S. and international trademark procedures; familiarity with the Madrid Protocol preferred Experience with trademark docketing systems such as WebTMS, Symphony, IPFolio, or similar platforms Exceptional attention to detail with strong proofreading, organizational, and analytical skills Ability to review and interpret complex legal documents with accuracy Excellent written and verbal communication skills Proven ability to manage multiple priorities and meet strict deadlines in a fast-paced environment Proficiency in Microsoft Office (Excel, Word, Outlook); experience with document management systems a plus Commitment to confidentiality and data security standards Familiarity with USPTO and international trademark databases Experience with electronic filing systems strongly preferred
    $48k-97k yearly est. 5d ago
  • Device Support Specialist - San Jose / Bay Area

    Novocure Inc. 4.6company rating

    Support specialist job in San Jose, CA

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in the greater San Jose Area The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1
    $36k-47k yearly est. 4d ago
  • CATERING SPECIALIST

    Mendocino Farms 4.1company rating

    Support specialist job in San Francisco, CA

    Posted Tuesday, January 路 13, 2026 at 8:00 AM HIRING IMMEDIATELY at Mendocino Farms! NOW HIRING A CATERING SPECIALIST! Make up to $20.00 - $25.00/hr including tips! We're not just selling sandwiches and salads. We're selling HAPPY! Catering Specialists Lead the store's Catering Team and work closely with catering clients. Manage the daily execution of all catering orders. Complete daily sales building tasks to promote continuing growth of the catering program. Perks and Benefits 401(K) Match, and other ancillary benefits* Paid sick leave Employee assistance program English at Work classes - Learn English at work! Parking & Transit Reimbursement* Discounted tickets through Tickets at Work Pet Insurance Free and delicious Mendo Meals on every shift! Clear path for growth and development Competitive Pay Tips - ALL Mendo Team Members participate in the tip pool! All Mendo Team Members are paid on a bi-weekly basis Schedule Full-time hours available from Monday - Friday We're Looking for Team Members that have the following: Great personalities, personality is everything! An overwhelming desire to help people! The ability to SELL HAPPY! You'll spend your day passionately connecting with our guests! About Mendo We were founded with the vision to offer so much more than food, and since 2005, we've never let the spark of happiness go out! We Sell HAPPY! Food is our love language! We connect guests to culinary adventure with our approachably adventurous menu. We use fresh ingredients you can feel good about. We believe that every guest is a friend we haven't made yet or one we're welcoming back! Does this get you excited?! Then this is the opportunity you have been waiting for! Apply today to learn more about this exciting opportunity to become part of the Mendo Team! *For Team Members who qualify Mendocino Farms is an equal أجزاء opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. SF 300 Mission, 300 Mission St., San Francisco, California, United States of America #J-18808-Ljbffr
    $20-25 hourly 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in San Jose, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $59k-90k yearly est. 7d ago
  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Support specialist job in San Francisco, CA

    A prominent intellectual property firm in San Francisco is seeking candidates for a patent prosecution position. Applicants should have prior patent prosecution experience and a degree in a related technical field. Strong written and verbal skills, attention to detail, and a USPTO registration are required. This role offers a chance to work with cutting-edge clients across various industries. Candidates with experience in software technologies are preferred. Join a team dedicated to understanding client needs and fostering talent. #J-18808-Ljbffr
    $116k-187k yearly est. 4d ago

Learn more about support specialist jobs

How much does a support specialist earn in Livermore, CA?

The average support specialist in Livermore, CA earns between $33,000 and $83,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Livermore, CA

$52,000

What are the biggest employers of Support Specialists in Livermore, CA?

The biggest employers of Support Specialists in Livermore, CA are:
  1. Maxim Healthcare Group
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