Support specialist jobs in Longmont, CO - 1,696 jobs

Role: L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support at the desktop level • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals • Documents, maintains, upgrades, or replaces hardware and software systems • Coordinate end user IT equipment moves, installations and replacements • Maintain IT staff and asset management inventory in relation to provisioning, labeling, deploying, and maintaining all end user systems and software • Able to follow set policies, processes and procedures and contribute to the continuous improvement of all three areas • Work both independently and in a collaborative manner to address each user's needs • Deliver work based on industry and company best practices • Responsible for adhering to and meeting IT audit requirements • Create, review, enhance and implement IT documentation to sustain a substantial Knowledge Base (KB) to improve both first call resolution and overall user experiences • Engagement and interaction with internal IT teams along with ITO Help Desk staff and IT partners • Support multiple conference rooms and conference technologies • Weekly meetings with the IT Engineer team and Director of IT • Involvement in planning future computing needs and capacity planning • IT point of contact for staff onboarding, transfers/promotions and offboarding. This includes day one staff introduction to the firm's technology package, orientation, and training along with ongoing user education on IT changes via effective interactions and communication • Oversee equipment inventory. • Ordering, monitoring and, as necessary, shipping out equipment packages to new hires by fed ex. • Change request management Job Requirements, Skills, Education and Experience: • 4 -year college degree required • At least five years of recent hands-on work experience in the IT industry providing end user technology support • Experienced in working with Windows 10 OS along with multiple Enterprise Applications including Office 365 Suite • Able to support hardware: desktops, phones, printers, and software applications. Experience with provisioning, deploying, recovering, and inventorying end user equipment • Excellent written and verbal communication skills with the ability to create and manage KB documentation and to present complex technical information in a clear and concise manner to a variety of audiences • Comfortable working hands-on while interacting with end users at all levels of the organization • Familiar with onboarding, transfers, offboarding, access and identity management • A history of working in a fast-moving IT environment handling multiple, competing priorities • Strong work ethic, willingness to learn, is proactive, has a thirst for knowledge • Thrive independently and as part of a team • Active workdays will require the IT Engineer candidate to move around a lot, from office to office and floor to floor • From time to time, this position may require moving equipment around the office including office moves (ability to lift up to 40 pounds) • CompTIA A+ certifications as a plus

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities Serve as the Serve as the first point of contact for internal staff seeking technical assistance Respond to events / problems and record their resolution in help desk ticketing software Basic administration of a hybrid environment with both Active Directory and Azure AD resources Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment Assist in imaging, creating new hire accounts, and Termination processes Communicate clearly with customers and provide regular updates, status and information Perform limited maintenance on servers and critical laboratory and testing systems Pass on any feedback or suggestions by users or management to the appropriate team Determine process improvements, best practices, and develop new processes Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux Experienced configuring, supporting, troubleshooting and administering Windows workstations Experienced troubleshooting hardware and software issues through remote control software Support a hybrid environment with both Active Directory and Office365 resources Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment Some travel may be required Desired Skills Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service Excellent communication, collaboration, and problem-solving skills Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations Experience with iOS and Android mobile operating systems CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus Experienced with Microsoft Teams architecture, features, and functionalities Solid understanding of computer systems, mobile devices, and other tech products Motivation and drive to develop yourself personally and professionally Identify and suggest possible improvements on procedures Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

Core Hours: Monday - Friday, 8am-5pm Purpose and Scope The Microbiology Development and Technical Specialist is primarily responsible for performing development activities for the Microbiology Laboratory. Provides technical expertise for microbiological testing as well as for sterility and packaging issues and ensures department compliance with new microbiology and regulatory requirements. Performs microbiological activities in support of new product development. Essential Duties & Responsibilities Serve as Microbiological investigator providing technical expertise for raw materials, component, finished product, water bioburden, environmental monitoring, and endotoxin testing. Provide position/risk assessment papers, as required. Represent the Microbiology department and provide expertise when responding to governmental authorities and marketing partners during inspections. Continually assess development systems and procedures in the laboratory to assure they comply with business directives, cGMPs, applicable cGLPs and current industry practices. Investigate antimicrobial properties of new drugs and new products. Provide expertise for sterilization, sterility, and packaging issues. Assist with interpretations of bacterial and fungal identifications and keep personnel technologically informed of new microbiology and regulatory developments. Develop methods for development projects and new products. Maintain up-to-date knowledge with FDA regulations and applicable pharmacopeias in areas where product might be marketed. Audit contract service suppliers. Perform other duties as assigned. Knowledge, Skills & Abilities Knowledge of pharmaceutical, food and cosmetic, and clinical microbiology in order to interpret the impact and relative importance of microorganisms when they are isolated from raw materials, component, finished product, water bioburden, and environmental monitoring samples. Demonstrated technical leadership when working on complex problems within a technical scope in which analysis of situations or data requires an in-depth evaluation of various factors. Skill in problem solving. Ability to manage multiple projects concurrently and under tight time constraints. Ability to clearly communicate (verbal & written) and work well with employees at all levels. Ability to be organized and self-directed. Ability to function as a team member and independently. Ability to use specialized computer software such as spreadsheets and graphing software. Mechanical/electrical ability to effect minor instrument repairs is preferred. Advanced skills in math-related processes, with an emphasis on statistics. Ability to fluently and clearly write lab notebooks, reports, and regulatory submissions. Core Values The Microbiology Development and Technical Specialist is expected to operate within the framework of Tolmar's Core Values: Consistently operate with the highest standards of ethics and compliance. Take ownership of your actions, success and setbacks. Respect each other and understand that honest collaboration is at the heart of our company success. Go the extra mile to make things happen. Be committed to all we do and the patients we serve. Embrace change with enthusiasm. Strive to learn about and understand the needs of customers and patients, and take action with great speed and efficiency no matter the task. Education & Experience Bachelor's degree in Microbiology or closely related field with 5 or more years of Pharmaceutical laboratory work experience required. Master's in Microbiology or closely related field preferred, with 3 or more years of Pharmaceutical laboratory work experience required. PhD in Microbiology or closely related field preferred, with 1 or more years of Pharmaceutical laboratory work experience required. Experience with aseptic processing, and sterility testing preferred. Working Conditions Laboratory setting and office. Will be exposed to biohazard materials and pharmaceuticals. May require occasional holiday, weekend and/or evening work. Compensation and Benefits Annual pay range $93,500 - $103,500 depending on experience Bonus Eligible Benefits information: careers/employee-benefits Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience. Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are Within the ServiceNow group, the ServiceNow Implementation Specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's what you need * Minimum 3+ Years' experience with ServiceNow Implementations * Minimum 3+ Years' experience of experience in JavaScript or related application development * Minimum 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * Agular JS * Advanced Skills with ServiceNow Development APIs * Web Service Integration (API Web Services) experience * LDAP Integration experience * Single Sign-on configuration and administration * SQL Experience * Experienced and Comfortable Presenting to large Audiences * Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management, PPM a Plus, Platform/Integration, Portal/UI Preferred Certifications * ITIL Foundation Certified i.e., ITIL * ServiceNow System Administration Certified * ServiceNow Implementation Specialist Certified * ServiceNow Developer Certified * ATP Trainer Certified a Plus Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Locations

Visa does not support immigration for this role Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are seeking a dedicated and highly motivated Senior Support Role (Entry Level)team member to support our 24O7 operational environment. The ideal candidate will have a developing understanding of systems, networks, and applications, and will be responsible for monitoring, triaging, and coordinating support activities to ensure optimal service performance. This role is part of a shift-based operations team and plays a key part in maintaining Visa's high availability standards. Work Schedule Requirements: This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Weekend and Holidays will be required. Shift Work: 12-hour shifts (6:00am - 6:30pm) Week 1: Monday, Tuesday, Friday, Saturday and Sunday Week 2: Wednesday and Thursday Responsibilities 1. Technical Proficiency Monitor and maintain systems, applications, and infrastructure components within a production environment. Use monitoring tools and ticketing systems to detect, track, and respond to alerts or incidents. Follow documented procedures to troubleshoot issues and escalate when necessary. Maintain accurate and high-quality documentation for incidents, tasks, and operational workflows. 2. Analytical Skills Review and interpret logs, alerts, and monitoring data to identify abnormalities or early indicators of potential issues. Apply logical and structured analysis to determine root causes or next steps. Maintain strong attention to detail when tracking multiple operational tasks or system behaviors. 3. Problem-Solving Skills Respond to incidents by diagnosing and resolving issues or coordinating with internal support groups as required. Prioritize tasks effectively during high-volume or high-pressure periods. Participate in incident, problem, and change management activities in alignment with operational standards. Balance multiple issues at once while maintaining accuracy and service levels. 4. ITIL Knowledge Understand and follow ITIL-aligned processes, including Incident, Problem, and Change Management. Support the execution of operational tasks in accordance with service quality and SLA requirements. Partner with cross-functional teams to ensure seamless service delivery across the IT service lifecycle. 5. Communication Skills Communicate clearly and professionally with team members, internal stakeholders, and partner teams. Document incidents, changes, and troubleshooting steps in a consistent and detailed manner. Provide timely updates during active issues and escalate appropriately. 6. Time Management Resolve or escalate incidents within defined SLAs and operational timelines. Manage workload effectively during 12hour shift cycles and prioritize tasks based on business impact. Specialization Support Lanes Application Support Lane Support application-specific workflows such as batch jobs, billing cycles, or transaction processing. Monitor application health and coordinate fixes or enhancements with engineering teams. Monitoring & Incident Response Lane Lead or assist during major incidents by facilitating bridge calls and driving collaboration. Correlate alerts across multiple platforms to identify root causes and expedite resolution. Payments & Transaction Operations Lane Monitor and support financial processing flows, settlement jobs, or batch operations. Ensure timely completion of mission-critical payment processes. Automation / Tools Lane Support development or maintenance of scripts, automations, or dashboards to enhance operational efficiency. Visa will accept applications for this role until at least January 20, 2026. Qualifications Basic Qualifications High school diploma or equivalent Preferred Qualifications: Relevant experience in IT operations, service desk, or technical support preferred. ITIL Foundation Certification preferred but not required. Strong technical, analytical, problem-solving, and communication skills. Ability to work in a structured 24O7 shift environment, including nights, weekends, and holidays. Ability to learn and adapt quickly in a fast-paced operational environment. Detail-oriented with strong organizational and documentation skills. Basic knowledge of AI concepts and/or programming languages such as Python, Java, or SQL to support automation and data-driven solutions. Additional Information Work Hours:Varies upon the needs of the department. Travel Requirements:This position requires travel5-10% of the time. Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 55,100.00 to 82,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Our client is an industrial technology company that concentrates on helping the world work better. Their technology enables jobs to be done more precisely and accurately, so people can build, construct, grow, and move the things they need to live and to develop future communities. Compensation: $26/hr Availability: Monday - Friday, 8am - 5pm. Job requires 4 days in office and 1 work from home day per week. The Bilingual Spanish Sales Support Specialist ensures high customer retention and satisfaction levels. This role involves proactively engaging with customers to understand and address their needs, identify renewal blockers, and implement strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Job Duties: Send outbound messages or calls to understand and address the reasons for potential service discontinuation. Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Resolve customer needs independently and effectively. Communicate with customers, internal teams, and senior management to deliver exceptional service. Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Maintain detailed records of customer interactions and activities in Salesforce. Analyze data to identify trends and opportunities to improve retention and reduce churn. Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Identify, create, and deliver content to support customer adoption and engagement needs. Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Qualifications: Bilingual English/Spanish skills are required. Associate's degree or equivalent. 1+ years of practical experience in customer service and retention. Proficiency in using Salesforce for documenting and managing customer interactions. Strong customer-centric and growth mindset. Experience in customer service and retention. Excellent active listening and empathy to understand customer perspectives. Strong analytical skills and a solution-oriented approach. Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Strong ability to collaborate with stakeholders and customers at various skill levels. Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Technical Services team has an opportunity for a TM Technical Services Specialist. What will your day look like? You will be: Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products. Training will include the introduction of the TM Knowledge Center to the users and may require resolution of hardware/software compatibility issues. Providing exceptional customer service to Treasury Management clients by assisting with complex technical issues related to the installation and use of software for specific bank products. Identify, investigate and propose solutions to technical issues. Work toward a resolution to root causes to prevent recurring issues. Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups. Stay abreast of technology upgrades and product enhancements. Adhere to Bank policies and procedures. May assist with special projects as required as well as take on other duties as assigned. Qualifications: Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience. A combination of education and experience may meet job requirements. Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones. Good customer service, problem solving, analysis and communication skills, both verbal and written. Ability to train clients on Treasury Management products and systems. Ability to identify and resolve technical issues. Must be detail oriented. Good client relationship skills. Salary Range (Depending on Location and Experience): $20- 29/h Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude and wants to inspire others to achieve bank initiatives and drive loan growth.

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As a Linux and Cloud Application Support Specialist for General Dynamics Mission Systems, you'll be a member of a cross functional team responsible for ensuring virtual machines and applications run successfully within a Platform As A Service environment. The Linux and Cloud Application Support Specialist will be responsible for new installation and deployment of Platform As A Service systems, to include monthly systems updates and troubleshooting application or VM issues. We encourage you to apply if you have any of these preferred skills or experiences: Red Hat Enterprise Linux, VM management, containerized services, tiered helpdesk experience. What sets you apart: Likes troubleshooting and solving problems Wants to get hands-on experience with a lot of different applications/software Wants to improve user experience and overall product performance Our Commitment to You: An exciting career path with opportunities for continuous learning and development Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is NOT a remote opportunity. This position is hybrid with majority in-office support, some room for telework. Basic Qualifications: Bachelor's degree in computer science, a related field or equivalent relevant experience is required, plus a minimum of 2 years of relevant experience; or Master's degree. Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $85,239.00 - USD $92,231.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description POSITION SUMMARY: Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment. Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions. ESSENTIAL DUTIES: • SharePoint site design, enhancement and development • Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation • SharePoint master pages, styles, layouts, themes, composed looks and search display templates • SharePoint responsive designs and/or mobile device channels development • SharePoint web services and web parts • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs. • SharePoint 2010 and 2013 Enterprise • Create new SharePoint Pages including data-driven web parts using SharePoint technologies. • Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies. • Create custom forms and SharePoint workflows to guide end-users through complex business processes • Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks. • Document both business and technical requirements, workflows, and processes as communicated by management. Qualifications Required Experience: • Bachelor's Degree in related field or equivalent experience • 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization • Experience developing web parts, best practices and feature deployment. • Experience with form building and custom workflow development. • Direct experience using SharePoint 2010 or later (2013 preferred). • Expert in all out-of-the-box features in SharePoint 2010 and 2013. • Manage existing and develop solutions with Office InfoPath Forms Services • Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools. • Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel. • Knowledge and use of relevant PC software applications and skills to use them effectively. • Demonstrated ability to communicate effectively both verbally and in writing. • Solid analytical and problem solving skills • Solid communication and presentation skills • Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users Additional Information Candidate must be available for Onsite Interview in Highlands Ranch, CO

Job Description 100% on Site. Our direct client has an opening for a Help Desk Technician 48 is 14 months with the option of extension, and the client is in Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software. Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

\# of openings **1** Salary Range (Min-Max) **49,875** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have).. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile** : We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (************************** NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Qualification A+ Active Directory Adobe Acrobat Communication skills both verbal and written DOS Java JD Edwards EnterpriseOne (ERP) Learning ability Mac OS MicrosoftOffice Windows 10 Windows 9x/2000/XP/NT/Vista/7 Qualifications Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc. Job duties may include direct, in person support when users come to the Service Desk (walk up service). Requires excellent customer service skills in person, over the phone and via email. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week. Key Responsibilities End-User Support * Provide Tier 1-2 support for employees in the Denver office and remote team members. * Troubleshoot: * Microsoft 365 / Outlook * Slack * Zoom * VPN and basic networking * Mac and Windows device issues * Printers, monitors, docking stations, and peripherals * Manage and resolve helpdesk tickets in a timely, communicative manner. Systems Administration * Administer user accounts, access, and policies in: * Azure AD / Entra ID * Microsoft 365 Admin Center * Slack Admin * Airbase (cards, reimbursements, approval routing) * Salesforce (basic access, MFA, login troubleshooting) * Assist Internal Systems team in supporting system enhancements, integrations, and rollouts. Hardware & Asset Management * Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns. * Maintain accurate hardware and software inventory. * Support hardware troubleshooting, repairs, and replacements onsite. Security & Compliance * Manage device security and compliance using Kandji for: * Device enrollment * Configuration profiles * Patch management * Lost/stolen device controls * Enforce security standards: disk encryption, MFA, OS updates, compliance automations. * Assist with SOC 2 evidence gathering and maintaining related controls. * Promote least-privilege and secure-by-default practices across systems. Project & Collaboration * Work closely with Internal Systems, Engineering, and Finance. * Support ongoing improvements and deployments across: * Salesforce * NetSuite * Boomi * Airbase * Avalara * Document recurring issues and propose automation or process improvements where possible. Requirements Must-Have * 2-4+ years of IT support or helpdesk experience. * Strong Mac and Windows support skills. * Experience with Azure AD / Entra ID and Microsoft 365 administration. * Hands-on experience with Kandji. * Strong troubleshooting and communication skills. * Ability to work onsite in Denver several days per week. Nice-to-Have * Slack admin experience * Basic Salesforce user support * PowerShell or bash scripting basics * Fundamental networking knowledge (DNS, VPN, Wi-Fi) * Experience with SOC 2 or similar compliance frameworks Success Measures (First 90 Days) * Handles Tier 1-2 support independently and proactively. * Owns onboarding/offboarding and keeps processes running smoothly. * Maintains accurate asset inventory and consistent Kandji compliance. * Understands core system relationships and escalation paths. * Provides dependable, friendly, and efficient support to employees.

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. **The Target Pay Range for this position is $28.17 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio. **Essential Duties and Responsibilities** + Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries. + Trains and educates customers on the proper use and expectations of equipment and software. + Troubleshoots and resolves software integration issues. + Provides "first class" customer service. + Provides historical information by thoroughly documenting all customer interactions in our CRM software. + Provides on-call / after-hours support on a rotating basis. + Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends. + May participate in training of new hires when needed. + May be requested to participate in wet labs or demos at veterinary conferences or academies. + Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings. **Education** **and** **Experience** + Associates degree in Veterinary Technology or related field, or equivalent related experience preferred. + Certification/Licensure/Registration in Veterinary Technology preferred. + Minimum of 2 years' experience in animal hospital or related setting required. + Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable. **Knowledge,** **Skills** **and Abilities** + Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used. + Proven ability to work effectively with end users is required. + Ability to effectively shift attention between various tasks, team needs, and business demands. + Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills. + Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely. + Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations. + Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus. + Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team. + Ability to work in a corporate environment where daily client interaction is over the phone and at the computer. + Ability to communicate verbally on the telephone and in person. **Working Conditions** The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present **About Antech** Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. **Benefits** Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. _Benefits eligiblity is based on employment status._ + Paid Time Off & Holidays + Medical, Dental, Vision (Multiple Plans Available) + Basic Life (Company Paid) & Supplemental Life + Short and Long Term Disability (Company Paid) + Flexible Spending Accounts/Health Savings Accounts + Paid Parental Leave + 401(k) with company match + Tuition/Continuing Education Reimbursement + Life Assistance Program + Pet Care Discounts **Commitment to Equal Employer Opportunities** We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** . **Note to Search Firms/Agencies** Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities * Oversees, installs and maintains all computer systems. * Works with users to create and manage network interconnections. * Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. * Assists users with transitions to new computerized systems as well as new telecommunication systems. * Evaluates, answers inquiries, diagnoses and resolves operational problems. * Provides support for employee-owned devices. * Provides support for all interdepartmental and centralized applications. * Maintains records on computer equipment and peripherals. * Updates knowledge of system hardware and software and recommends upgrades when necessary. * Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. * Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. * Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. * Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities * Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. * Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: * Ability to work independently and prioritize tasks/goals for self and others. * Ability to work in a team environment with shared responsibilities. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. * Microsoft server versions 2008, 2012 and 2016, 2022, and later. * Microsoft SQL server versions 2003, 2012, 2016 and later. * Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. * Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. * Familiarity with Active Directory and IT service management tools/ticketing systems. * Strong understanding of networking, security practices, and data protection. Training/Education: * Bachelors degree in related field preferred. * Certificates in IT related training accepted * Ability and willingness to successfully complete Imagine training requirements. Experience: * Combination of education and experience also considered. * 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities * Working conditions varies by location. * Keyboard and mouse use: Up to 7 hours daily. * Clear speaking and hearing for communication. * Lifting: Up to 30 lbs independently, 60 lbs with assistance. * Force exertion: Up to 15 lbs occasionally. * Frequent sitting, repetitive motions, kneeling, twisting, and bending. * Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse