The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.
WHAT WE OFFER
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
Verify and update member information accurately in CHM's systems.
Log and track all interactions in the member management system (Gift Manager or CRM).
Follow standard operating procedures (SOPs) when handling common inquiries.
Provide accurate information about CHM guidelines, membership, billing, and processes.
Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
Review and assess member concerns, escalating to management when necessary.
Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
Meet established performance standards (e.g., call volume, response time, member satisfaction).
Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
Protect member confidentiality and comply with HIPAA and organizational privacy standards.
Thrive in a collaborative team environment and contribute positively to overall team goals.
Uphold the mission, vision, values, and service standards of CHM in every interaction.
Maintain a professional demeanor at all times.
Perform other job duties as assigned by management.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Required: High School Diploma or equivalent.
Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience.
Proficiency in Microsoft Office programs (Word, Excel, Outlook).
Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
Strong verbal and written communication skills, with active listening ability.
Strong organizational, analytical, and problem-solving skills.
Ability to manage workload, multi-task, and adapt to changing priorities.
Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.
CORE COMPETENCIES
Interpersonal Communication
Servant Leadership Mindset
Teamwork & Collaboration
Conflict Resolution
Detail Orientation & Accuracy
Adaptability & Flexibility
PERFORMANCE EXPECTATIONS
Maintain accuracy and efficiency in all member records updates.
Meet or exceed department standards for call and email response times.
Consistently achieve high member satisfaction scores.
Demonstrate reliability, accountability, and professionalism in all duties.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs).
Office-based environment with regular phone and computer use.
Ability to sit at a desk and use a computer/phone for extended periods.
Manual dexterity for typing and handling office equipment.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$27k-31k yearly est. 4d ago
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Senior Staff Representative - IFE Field Support
United Airlines 4.6
Support specialist job in Cleveland, OH
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
* Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight
* Entertainment/WIFI/Cabin Systems)
* Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint
* Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus
* The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs
* Must be willing to travel for job duties
* Manage inflight entertainment failures by coordinating with planning and parts logistics
* Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control
* Provide technical solutions to increase passenger experience for zonal failures
* Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs
* Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement
* Support cabin systems while providing solutions to technical and diagnostic tooling support
* Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44
* Inductions: New aircraft deliveries from Boeing/Airbus
* Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities
This position is available in (ORD) Chicago and (CLE) Cleveland only.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or equivalent work experience
* FAA A&P Certificate
* This is a DOT Sensitive Position Valid Driver's License is required
* 5 + years of experience
* Knowledge of various inflight entertainment systems
* Cabin systems familiarization
* Knowledge of Engineering documents for process improvement
* Ability to perform in a fast-paced environment
* Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally
* Able to independently complete tasks and provide timely updates
* Fast learner with ability to take remote learning and web-based classes
* Able to capture anomalies based on frequent vendor Audits
* The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices
* The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces
* You must be available for any shift within a 24/7 operation, weekends, and holidays
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Master's degree in Aeronautical or Electrical Engineering
* FCC license
* MRO Experience with Install, Service and retrofit
* Aircraft Systems knowledge
* Knowledge of Excel macros, and VBA coding for database applications
The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$87.8k-114.4k yearly 6d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Support specialist job in Bedford, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 11d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Support specialist job in Cleveland, OH
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-65k yearly est. 7d ago
IT Technical Support Specialist
World Group 4.3
Support specialist job in Rocky River, OH
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today!
World Group | Our Culture: *******************************************
World Group | About: ***************************
About This Role:
World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical SupportSpecialist for our Corporate Headquarters located in Rocky River, OH!
The IT Technical SupportSpecialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities
Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps.
Creating and Maintaining user accounts in an Active Directory hybrid environment
Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE.
Troubleshooting and assisting end users within Horizon VDI Environment.
Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups)
Troubleshooting and configuring company printers (print server).
Maintaining and updating location access withing Brivo.
Qualificitions
Problem Solving Skills
2+ Years of Help Desk Experience
Excellent Verbal Communication Skills
Microsoft Operating Systems
Phone Skills
Excellent Customer Service Skills
Quality Focus
PC Proficiency
System Administration is preferred, but not required.
Education
High School Diploma or GED required
Bachelor's Degree preferred
Working Conditions
Normal office working conditions with low noise level in an open environment
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.
Regularly required to talk and hear
Ability to sit for extended periods of time
Ability to perform desk-based tasks
Benefits/Perks:
Competitive compensation
Benefits package:
Medical, Prescription, Dental, Vision
Life, AD&D, & Disability insurance
Employee Assistance Program
Financial planning
401(k) plan with up to 6% company match
Paid Time Off
Professional development & growth opportunities
Tuition assistance
Casual dress code
Flexible work arrangements
Bonus Eligibility
$31k-50k yearly est. 7d ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Support specialist job in Cleveland, OH
Job Description
SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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$37k-72k yearly est. 6d ago
Waste Water Application Specialist
Tidal Vision
Support specialist job in Avon Lake, OH
JOB TITLE: Waste Water Application Specialist
REPORTS TO: Director of Tidal Clear™
STATUS: Full time, exempt
SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications
BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays
About Tidal Vision:
We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.
About Tidal Vision's Unique Work Culture:
Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.
Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.
JOB SUMMARY:
The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge.
Essential Job Functions:
Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers.
Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively.
Respond to on-demand technical services.
Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities.
Act as an internal escalation point for advanced customer related issues, for wastewater.
Primary resource for product and application questions received by Customer Service.
Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department.
Support the divisional sales team in responses to customer's requests and developing project solutions.
The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products.
Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications.
Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration.
Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders.
Attend conferences and present our products and technology.
Travel 50-60%.
Qualifications:
5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience.
Working knowledge of equipment and chemistry used in the water treatment.
Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development.
Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first.
A technical degree is preferred but not required for hiring.
Licensing & Special Requirements:
Driver's license and proof of insurance required by time of hire.
The incumbent is subject to a background check.Travel (50-60% within given territory).
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting.
Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$125k-140k yearly 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Middleburg Heights, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 3-6 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped parts prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-40k yearly est. 13h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Cleveland, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$60k-83k yearly est. 7d ago
Surgical Applications Specialist - Midwest
Exsurco Medical, Inc.
Support specialist job in Wakeman, OH
Job Description
The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing.
The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs.
OBJECTIVES:
Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers.
Participate and lead both evaluations and current customer support as directed:
Execute on-site training for all appropriate clinician personnel (OR, SPD, etc)
Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs.
Support ongoing surgical cases at both new and current customers as directed
Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales.
Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage.
Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly.
RESPONSIBILITIES:
The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following:
Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs.
Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing.
Provides surgical training support to ensure proper use of the products.
Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends.
Conducts product demos for clinical staff for new business.
On-site surgical case coverage in the OR based on schedule of Exsurco surgical team.
Be available for Facetime calls for troubleshooting by customer on company issued cell phone
Contributes to team, sales, and organization mission by accomplishing related results as needed.
Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service.
Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field.
Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager.
Report all market input, issues/feedback and new market shifts to inform business on changing practices.
Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct.
Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company.
Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested.
Other duties as assigned.
EDUCATION AND EXPERIENCE
Bachelor's Degree, other surgical background with proper certification,
Burn or wound care background preferred.
Certified Tissue Banking Specialist (CTBS).
Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing.
(Minimum)
Documented success in developing relationships, training and/or supervising technical staff and meeting goals.
KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES:
Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits
Proficient in Microsoft Office suite of software.
Proven problem solving, ability to assume responsibility and make decisions without direct supervision.
Skilled in training others including creating an environment that promotes learning.
Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level.
Knowledge of and skilled in environment requiring sterile techniques, and instrument processing.
Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery).
Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed.
Ability to lift 50 pounds without assistance.
Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends).
Current valid driver's license.
Must have reliable automobile for work transportation.
PERSONAL CHARACTERISTICS:
Patient Centered:
Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes.
Motivation:
Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere.
Behave Ethically:
Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Communicate Effectively:
Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation:
Develop new and unique ways to improve function efficiency and performance.
Foster Teamwork:
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness.
Organize:
Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Plan:
Set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems:
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager.
Exsurco Values:
Aligns to and demonstrates Empowerment, Unity and Commitment.
$67k-101k yearly est. 17d ago
Fiscal Services Support Specialist- Painesville Area
Neonet
Support specialist job in Cuyahoga Falls, OH
Under the direction of the Executive Director, the Fiscal Services SupportSpecialist is responsible for the delivery of fiscal operations support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt.
MAJOR RESPONSIBILITIES:
Maintain and enhance an understanding of the current fiscal software.
Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting' user questions, concerns and needs.
Assist, plan and deliver training for users on the current fiscal software.
Maintain and enhance a working knowledge of other software packages outside the respective software package of concentration.
Act as primary contact between school district personnel and NEOnet regarding related questions and issues.
Keep users notified of changes and/or updates to the current student software applications and supporting software modules.
Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
Assist in developing various software procedures as needed by NEOnet and school district personnel.
Escalates and manages incidents with state support agency.
Assist Fiscal Team in meeting member district special project fiscal software needs including but not limited to; payroll processing, W2/1099 preparation, 5 Year Forecast submission, salary notice/mid-year contract change assistance, monthly, quarterly and annual financial statement balancing, and EMIS/Staff data work.
Provide second tier software support and training to Fiscal Services Support Liaisons.
Maintain and enhance an understanding of current fiscal software operating system and file structure.
Maintain and enhance fulfill user defined reports and data requests.
Maintain a working knowledge of related third party fiscal software programs and applications.
Perform other duties as assigned by the Executive Director.
REQUIRED QUALIFICATIONS:
Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.
Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
Ability to organize tasks into a logical and purposeful sequence.
Provide problem-solving initiative; cultivate resources available from other OECN sites, the Ohio Department of Education and associated commercial vendors.
Familiarity with various computer systems and ability to use associated computer equipment.
Ability to communicate with other employees and train others in the use of computer equipment.
DESIRED QUALIFICATIONS:
Minimum two-year college degree or equivalent business experience.
3 or more years of experience with fiscal software and related third party software.
Proficient knowledge of spreadsheet, word processing software and operating systems.
Ability to use software tools to perform needed tasks effectively.
Familiarity with professional development organizations, attendance at FAAST meetings and OEDSA conference.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff members and clients, regulatory agencies, or members of the business community. Ability to write reports. Ability to effectively present information to top management, public groups, and/or boards of directors.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands: While performing the duties of this job, the employee is required to sit, stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms, talk, or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, taste and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee may occasionally be expected to move and/or lift 100 pounds or move but may obtain assistance or use equipment and carts to facilitate these tasks. Specific vision abilities by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment: While performing the duties of this job, the employee frequently works near moving, mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
The employee shall remain free of any alcohol or nonprescribed controlled substance abuse in the workplace throughout his/her employment in the Council.
$31k-58k yearly est. 60d+ ago
Customer Service & Support Specialist
KURV
Support specialist job in Cleveland, OH
Required Duties and Responsibilities:
Respond to incoming phone calls, emails and chat from EMS merchants
Provide your customer with an exceptional experience and drive client satisfaction
Use compassion in helping upset customers and helping them through the issues they are experiencing while maintaining composure in stressful situations
Provide accurate information and guidance to manage your customer's expectations and to help them understand their accounts
Qualifications:
Passion for high levels of Customer Service
Desire to be a punctual team player
Attention to Detail
Basic aptitude for troubleshooting hardware, software and communication issues
Ability to navigate a computerized data entry system (training is provided)
Job Benefits:
On the Job training program
Business casual dress code
Excellent location in Tower City
Medical, Dental and Vision insurance available after 90 days of employment
401K program available after 180 days of employment
$31k-59k yearly est. 16d ago
Sales Support Specialist
Technical Consumer Products 4.2
Support specialist job in Aurora, OH
The Sales SupportSpecialist provides administrative and operational assistance to the outside sales team. Responsibilities include processing and managing customer orders from quotation to completion. Initiating outbound calls to potential and existing customers with an assigned territory to uncover new opportunities along with maintaining/updating customer records in the CRM system, ensuring all information is accurate and up to date. Collaborate with internal departments to resolve customer queries and ensure seamless communication along with meeting sales objectives, and driving revenue.
Essential Duties
Actively support the company's culture and business mission by always putting TCP's people and its customers first.
Prioritize call activity to customers to uncover new opportunities to quote, convert existing quotes to orders, offer promotions, cross-sell and up sell additional products, and any other territory or company initiatives.
Research, define and initiate outreach to new customer prospects / sales opportunities through inbound lead follow-up and outbound calls and emails.
Facilitate growth and development of existing customers by building solid relationships, promoting and providing education of TCP products.
Work with field sales on larger opportunities to ensure closure and post-sale satisfaction.
Create reports to cross-sell and up sell additional products.
Develop excellent working relationship with Customers, Territory Managers, Business Support, Sales Reps.
Track and understand assigned distributors to work toward meeting established sales objectives.
Utilize knowledge of market conditions such as competitors and pricing pressures.
Complete appropriate training opportunities relative to business and product knowledge to maintain continuous education for self -development.
Actively promotes and personally observes safety and security procedure and uses equipment and materials properly.
Other responsibilities or projects assigned by Manager.
Experience/Requirements
Positive attitude, good work ethic, follows instructions, responds to management direction and solicits feedback to improve performance.
Professional verbal and written communication both internally and externally.
Willingness to be part of a team and work closely with other team members to meet or exceed individual and departmental sales goals and initiatives.
Flexibility to adjust to changing work flow demands based on departmental daily workload.
Multitasking, good problem solving and follow up skills and the ability to prioritize and manage time effectively.
Outstanding customer service skills.
Proficient level of computer skills in Microsoft Office products.
Skills, Knowledge and Abilities (SKAs)
Professional organization and presentation aptitude
Decision making, problem resolution and creative thinking
Ability to successfully meet or exceed monthly, quarterly and yearly sales objectives
Strong communication skills, strong persuasive skills
Familiarity with local TCP representation (DSM or Rep Agency)
Salesforce.com and JD Edwards is a plus
Continuing education in product knowledge, applications and marketing promotions
Able to work as part of a team, shares knowledge as needed and can work effectively together on the team to achieve regional/departmental/organizational goals.
Education/Training
High School Diploma
Prior experience in the lighting field a plus
Physical/Environmental
Sitting for long periods of time, completing tasks using a computer and other office equipment.
Position requires frequent talking, hearing, and vision with occasional standing, walking and reaching.
May require lifting up to 10 lbs.
Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$37k-60k yearly est. 16d ago
Customer Service & Support Specialist
Lumitexorporated
Support specialist job in Brecksville, OH
Sales/Order Entry Administrator
We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.
Key Responsibilities:
• Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional
communication, service excellence, and support throughout the sales cycle.
• Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA
requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
• Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
• Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
• Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other
customer requirements
• Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical
tools to support business operations
• Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on
overdue payments
• Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments.
• Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
• Verify and monitor customer credit limits
• Serve as the backup for Accounts Payable (A/P) processing when required
• Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
• Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.
Requirements
Qualifications
· Bachelor's degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional
experience will be considered.
· Minimum of 2-3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the
medical device industry.
· Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC
SSO), and HubSpot (CRM)
· Exceptional organizational skills, accuracy, and attention to detail.
· Strong written and verbal communication skills with the ability to interact professionally with both internal and external
stakeholders.
· Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
· A customer-focused and solutions-oriented approach.
Why Join Us?
· Opportunity to work on innovative medical technologies that improve patient outcomes.
· Collaborative and growth-oriented work environment.
· Competitive salary, benefits, and professional development opportunities.
$31k-58k yearly est. 33d ago
IT Support/Level One Help Desk-onsite
Hiretech Group 3.5
Support specialist job in Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-65k yearly est. 13h ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Support specialist job in Akron, OH
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-65k yearly est. 7d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Bedford Heights, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-41k yearly est. 13h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Akron, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$61k-83k yearly est. 7d ago
Technical Support Analyst I
Howard Hanna Real Estate Services 4.1
Support specialist job in Mayfield Heights, OH
SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
$37k-72k yearly est. Auto-Apply 35d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Akron, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Lorain, OH?
The average support specialist in Lorain, OH earns between $26,000 and $63,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Lorain, OH
$40,000
What are the biggest employers of Support Specialists in Lorain, OH?
The biggest employers of Support Specialists in Lorain, OH are: