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Support specialist jobs in Louisville, KY - 654 jobs

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  • IT Help Desk

    Kellymitchell Group 4.5company rating

    Support specialist job in Louisville, KY

    Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $35k-40k yearly 2d ago
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  • Online Product Support- Work From Home - No Experience

    GL1

    Support specialist job in Jeffersontown, KY

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $20k-33k yearly est. 60d+ ago
  • Helpdesk Technician

    The Southern Baptist Theological Seminary 3.3company rating

    Support specialist job in Louisville, KY

    The Helpdesk Technician is responsible for troubleshooting, installing, and maintaining technology equipment such as computers, printers, and projectors. This position will also provide software support to faculty, staff, and students, particularly focusing on in person assistance. ESSENTIAL JOB FUNCTIONS The employee in this position will have the following primary job functions: Provide Tier 1 technical support for the Seminary's faculty, staff, and students Set up, deploy, and repair faculty and staff workstations and laptops Troubleshoot in-class technical issues Facilitate, edit, and publish weekly recordings of select classes Run, terminate, trace, and test network cabling Assist Helpdesk Specialist with regular testing of technology infrastructure Perform other duties assigned by supervisor EDUCATION AND EXPERIENCE The ideal person in this position will have experience solving technical issues with computers, printers, projectors, and software issues on Windows and mac OS operating systems. Recognized industry certifications (A+, Network+, Security+) are also preferred. SUPERVISION The person in this position will supervise no one. The person in this position will report to the Associate Director of Technology Support. WORK ENVIRONMENT The person in this position will work in a typical office environment. EQUIPMENT The person in this position will use the following equipment: computer, phone, standard office technology.
    $26k-30k yearly est. Auto-Apply 38d ago
  • Account - Technical Support Specialist

    Electrolux Professional 4.3company rating

    Support specialist job in Louisville, KY

    At Electrolux Professional Group we hire to meet needs beyond tomorrow UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We're not searching for perfection-we're looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/ WHAT'S NEEDED FOR YOU TO THRIVE Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Friendly, professional demeanor with a customer-focused attitude. Basic technical troubleshooting ability and willingness to learn new systems. Proficiency in Microsoft Office Suite and Excel Spanish Speaking preferred but not required. High school diploma or equivalent required; associate or bachelor's degree preferred. 1-2 years of experience in account management, customer service, or technical support. OUR CULTURE IN 4 WORDS Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. (We're building it every day - and we'd love your help.) WHAT'S IN IT FOR YOU Trust, ownership, and the opportunity to grow • Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow • The possibility to work hybrid and build a flexible worklife balance • Be part of an industry shift that makes a difference - in how people live, cook, clean, care, and serve • Plus: country-specific perks and benefits designed to support your well-being. WHAT YOU'LL BE DOING Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction. Communicate clearly and professionally through email, phone, and other channels. May be required to take inbound calls in a call center environment to assist customers. Perform light troubleshooting for technical issues and escalate when necessary. Dispatch service calls and coordinate with field technicians to ensure timely resolution. Monitor and manage service tickets, ensure accurate documentation and follow-up. Collaborate with internal teams to address customer needs and resolve issues efficiently. Provide regular updates and reports to management on account status and service performance.
    $31k-60k yearly est. Auto-Apply 4d ago
  • Computer Field Tech Position- Louisville KY

    BC Tech Pro 4.2company rating

    Support specialist job in Louisville, KY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Peer Support Specialist - Crisis Stabilization Unit - Adult Mental Health

    Wellspring 4.4company rating

    Support specialist job in Louisville, KY

    Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring's recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring's success depends on our highly qualified and dedicated staff. We hire individuals who are committed to excellent service to our clients, to each other, and to the community. We value Diversity, Equity, & Inclusion and encourage all people to apply! What our employees love about working at Wellspring... Wellspring's Crisis Stabilization Program: The goal of Wellspring's Crisis Stabilization Program is to assist adults who are experiencing an acute psychiatric episode. With our 24/7 care, we help people avoid hospitalization, achieve stabilization, and recover from acute mental health symptoms such as severe depression, mania, or psychosis. Clients receive intensive treatment, close monitoring with high levels of staff support, and medications prescribed by a psychiatrist, if necessary, in a homelike setting. The 16-bed program has two locations - the Samuel B. Todd Center and the David J. Block Center. Both are licensed, accredited crisis stabilization offering the only services of their kind in the Louisville Metro region. Wellspring Crisis Stabilization Unit (CSU) Peer Support Specialist Summary: Peer Specialists are active members of the CSU multi-disciplinary treatment team, providing safety and support for the wellbeing of clients during their CSU stay. Peer Specialists provide supportive counseling and crisis intervention with the advice and consultation of the clinical team. Peer Specialists assist clients with their mental health recovery through problem solving and life skills training via individual and group sessions. Peer Specialists complete electronic documentation of services during each shift worked. Special Skills and Requirements: The CSU Peer Specialist will identify as a mental health consumer and must be willing to share their personal experience of mental health recovery and support others in need. The CSU Peer Specialist will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion, demonstrating a careful and caring attitude. Candidates must be willing to share their personal experience of mental health recovery and support others in need. The ideal candidate will have experience providing peer support services to clients experiencing serious mental illness and substance use disorders. A valid driver's license and personal vehicle are essential for this position as the CSU Peer Specialist may need to be available to transport clients to appointments. A high school degree or equivalent is required. The candidate will already hold an Adult Peer Support Certification and be certified by the Commonwealth of Kentucky. Salary: $15 - $18 / hour Position Details: The Wellspring CSU is currently hiring part-time Peer Support Specialists for weekday 1st and 2nd shift: 1st shift -- 8:00 am - 3:00 PM 2nd shift -- 3:00 PM - 11:00 PM
    $15-18 hourly Auto-Apply 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Support specialist job in Louisville, KY

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $31k-52k yearly est. 8d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Louisville, KY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $38k-52k yearly est. 60d+ ago
  • Retail Support Specialist

    Empire Marketing Strategies 4.0company rating

    Support specialist job in Louisville, KY

    Now Hiring Retail Support Specialists in Lexington, KY, Louisville, KY, Southern Indiana and Southern Illinois! About Us: Empire Marketing Strategies has been a leader in delivering exceptional in-store execution for over 40 years, enhancing the customer experience in grocery retail. Operating in all 18 Kroger divisions across the U.S., we partner with some of the world's top brands to optimize their presence in over 2,500 store locations. Our team thrives on tackling diverse challenges in the fast-paced retail industry. We value dedication, talent, and a passion for excellence. Why Join Us? Flexible, M-F Work Schedule, 9 Holidays off Earn a competitive salary plus 80% employer-covered benefits Full-Time Associates: Eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and 9 paid holidays annually. Part-Time Associates: Eligible for our retirement program and access to mental health support resources A dynamic work environment where you'll make a real impact. Job Summary: The Retail Support Specialist supports retail execution across an assigned territory by completing reset projects, maintaining shelf standards, and ensuring accurate product placement, pricing, and distribution. The position sets and services promotional displays, partners closely with store teams, and provides territory-wide support through reporting, communication, and occasional training. It also includes basic administrative duties and collaboration with the retail team to meet client, manufacturer, and retailer expectations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions: Retail Reset Projects Shelf Maintenance Promotional Display Maintenance Retail Team Support Other Administrative Duties Physical Requirements Core Functions: Retail Reset Projects Refresh merchandise on shelves following planogram guidelines Verify pricing and retag items as needed Communicate with store staff on inventory needs and project status Document resets with live photos using a mobile device Manage multiple reset projects across an assigned territory Install new sales-floor fixtures and remove existing ones Relocate excess merchandise as directed by store management Shelf Maintenance Rotate product as required by manufacturer for perishable merchandise and for merchandise requiring freshness checks. Conduct regular checks of store shelf tags to ensure continued distribution and assist with reordering of product. Ensure that all retail objectives and shelf standards are met and maintained in assigned territory. Keep sections set to customer's schematic or stocking plan as is required or beneficial to manufacturer or clients. Maintain 100% distribution of all manufacturer-client products approved by the Kroger family of companies or Planogram (POG) team. Sell and service all principal accounts represented by Empire to ensure all the authorized items are on shelf and priced and tagged properly. Promotional Display Maintenance Set up displays of manufacturer or client brands while working within the guidelines of customer regulations and manufacturer/client display objectives. Coordinate activities and cooperate with Operations regarding the execution of promotional programs, including reporting and future order requirements. Execute point-of-sale material and Instant Redeemable Coupons to stores as required by the manufacturer or client and approved by the retailer. Retail Team Support May be asked to periodically backup the retail team with other duties including: Maintain and update all territorial records. Carefully review all sales reports to maintain awareness of progress toward assigned goals. Maintain competitive awareness and promptly report all information through proper channels. Report completely and on time using forms supplied and with the frequency requested. Utilization of reporting tools such as PowerBI or Go Spot Check to report on specific goals and targets. Establish and maintain rapport with all store personnel in assigned territories. Perform training demonstrations for customer employees regarding proper preparation and/or display of product. Other Administrative Duties Timely communication requirements including email and telephone. Maintain territory files and company owned office equipment. Attend and participate in all scheduled company meetings. Exercise expense control within guidelines. Other duties as required. Requirements Education and Experience: High school diploma or equivalent required. Current Driver's License and clean Motor Vehicle Report required. 1-2 years of CPG/grocery/retail industry related experience preferred. Knowledgeable, detailed understanding and consistent use of all available functions of handheld device. Physical Requirements: Ability to operate a motor vehicle and travel regularly between work sites. Additional travel as needed, which may include overnight stays. Prolonged periods of standing - 80% of the time. Ability to change positions between sitting, squatting, standing and kneeling on a regular basis. Regular lifting and moving up to 25-35 pounds from one location to another, sometimes several feet away from each other. Occasional lifting and moving up to 40-60 pounds from one location to another, sometimes several feet away from each other. Regular use of hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to see objects, information on computer screens, and/or view written information, from distances of 20-40 feet. Tools and Equipment: Regular operation of a personal motor vehicle to and from work sites. Regular operation of manual pallet jacks and hand trucks on work sites. MS Excel, Company iPhone and applications Work Environment: Duties are typically performed in a retail grocery store setting, which could include refrigerated or freezer environments. Also required to be in outside facilities, including but not limited to, customer warehouses, kitchens, and manufacturer-client facilities, all of which require more safety precautions than a normal office environment. Noise levels - typically moderate. Required Skills/Abilities: Ability to write clear and concise correspondence. Ability to accurately exchange information. Excellent interpersonal and customer service skills. Ability to be able to operate autonomously, with strong personal drive for results. Ability to effectively present information in one on one or group situations. Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Salary Description $19
    $34k-42k yearly est. 6d ago
  • Technical Support Specialist (Hybrid in Louisville, KY)

    Resultant

    Support specialist job in Louisville, KY

    Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we're not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don't solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they're striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We're Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients' toughest problems, we need a Technical Support Specialist in Louisville, KY to join the team. If you love to solve problems and add value, please consider what your typical days might look like… You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them. You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue. You will prepare desktops, laptops and miscellaneous hardware for customers. You will keep customer documentation up-to-date and accurate. You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead. You will perform customer maintenance activities on behalf of the customer team. You will monitor the customer team's assigned alerts in conjunction with the live helpdesk and respond appropriately. You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients. You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner. Qualifications Some of the qualifications and skills we are expecting include the following: You should possess excellent communication and customer service skills, both written and oral You should be able to explain technical challenges and solutions to just about anyone, regardless of their background You should be willing to participate in an on-call rotation and provide after-hours support as necessary We require at least 1-3 years of experience as a Desktop Support Specialist or similar role Prior experience working for a Managed Service Provider (MSP) is preferred Must live in or around the Louisville, KY area and be willing to work a hybrid schedule with some days onsite Must be legally authorized to work in the United States for any employer without sponsorship We expect that you will be able perform the following tasks daily: Servers: Active Directory, File Permissions, Domain, Backups, Antivirus Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email) Applications and Products: Office 365, SharePoint, QuickBook Additional Information What you should know about Resultant: Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful. Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals. Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways. We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. We pride ourselves in having the best talent in the industry and hope that you're up for the challenge! What our team members say about us… “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.” “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.” “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.” All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. Equal Opportunity Employer
    $31k-52k yearly est. 5d ago
  • Technical Support Specialist I - Network

    Resideo Technologies, Inc.

    Support specialist job in Louisville, KY

    Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. JOB DUTIES: * Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. * Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. * Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. * Manage and solve complex network challenges requiring intermediate skills in the following areas: * Addressing, Routing, Switching * Subnetting * Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) * VLANs and inter-VLAN routing * Proficiency with tools like ping, traceroute, and show commands. * Understanding of Layer 2 protocols * Understanding of Layer 3 protocols * Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. * Firewalls * Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption * WAN Technologies * Process product returns efficiently while ensuring adherence to technical verification protocols. YOU MUST HAVE: * 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. * Industry Certifications: * One of the following: Network+, CCNA, CCNP * OR * Snap One PCNA & Control4 AP Certification / Control4 Certified Technician * Strong aptitude for troubleshooting across multiple product categories and technologies. * Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. * Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. * Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. * Experience supporting professional integrators or in the custom electronics industry. WHAT'S IN IT FOR YOU: * Hybrid position - 3 days in the office and 2 days remote * Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 * 12 paid holidays each year * 401K plan with up to 7% company match * Four weeks parental leave without using vacation time * Employee discounts on company products and other retail/service providers * Opportunity to progress within a global business * Product and leadership mentoring to ensure you are set up for success #LI-JS1
    $31k-52k yearly est. Auto-Apply 18d ago
  • Technical Support Specialist I - Control 4

    Resideo

    Support specialist job in Louisville, KY

    Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. **Key Responsibilities** + Serve as the primary technical resource for Control4 customers, delivering expert-level support for **installation** , **configuration** , **troubleshooting** , and **return processing** needs. + Providing basic support for 80+ third-party brands with limited or no formal training. + Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. + Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. + Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. + Process product returns efficiently while ensuring adherence to technical verification protocols. + Participate in beta testing of new products and solutions, providing actionable feedback to product teams. + Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. **YOU MUST HAVE:** + 2+ years of professional experience installing and/or programming Control4 products. + Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. + Experience troubleshooting across multiple product categories and technologies. + Experience with IoT, audio/video, networking, home automation, and surveillance technologies. + Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. + Exceptional English communication skills, both verbal and written, with a customer-first mindset. **WE VALUE:** + Control4 Automation Programmer certification or Control4 Certified Technician certification. + Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. + Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. + Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. + Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. **WHAT"S IN IT FOR YOU:** + Competitive salary and comprehensive benefits package. + Opportunities for professional development and career advancement. + Collaborative work environment with access to cutting-edge technology. \#LI-JS1 Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************ At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
    $31k-52k yearly est. 18d ago
  • Youth Prevention Program Specialist- Louisville, KY (Part time)

    Caron Treatment Centers-Career 4.8company rating

    Support specialist job in Louisville, KY

    Want to make a difference in the life of a young person? As a Youth Prevention Program Specialist at Caron, you'll join a diverse team of over 75 behavioral health professionals and educators. Our Specialists provide services to kids K-12, as well as college students and even athletes. This position is rooted at the very heart of our communities. You'll work on-site at local schools and child serving agencies to provide the behavioral health support young people need, from prevention of high-risk behaviors to intervention services related to substance use and mental health concerns. Working in collaboration with the school professionals and parents is a primary aspect of the position, and our goal is to build resilience for the young people we work with. We offer flexible work hours within a traditional school-year schedule, meaning your summers are free. This position will work part-time seasonal schedule, working approximately 20 hours per week, during 7am-4pm. The work schedule will be from August- June. Applicants should possess at least one year of experience working with youth in an educational or public health setting, and a solid understanding of the effects substance use, including nicotine, has on their development. This position is being hired for the 2025-2026 school year. Hourly rate starting at $25.00/hr. Youth Prevention Program Specialist Duties and Responsibilities: Implement approved evidence-informed and best-practice prevention curricula and strategies in schools and other youth-serving settings. This delivery involves psycho-educational groups, individual, classroom and large-group assembly Provide presentations, workshops, and/or trainings tailored to youth, caregivers, educators, and/or community member audiences. Deliver intervention services and appropriate referrals for students as needed. Actively promote prevention and intervention programs and deliver outreach materials to schools and youth-serving agencies. Partner with schools, community coalitions, and youth-serving agencies to support coordinated prevention efforts and cultivate relationships with key stakeholders to expand service reach. Represent the organization at community events, meetings, and coalitions. Track participation data, prepare reports, and support evaluation of program effectiveness. Complete all documentation (i.e. REDCap, EA Repository) in a timely and accurate manner. Remain current on behavioral health topics, research, and local and national resources. Stay current on emerging prevention trends, research, and resources. Participate in meetings and report progress as well as areas of concern. This job description reflects management's assignments of essential functions; it does not prescribe or restrict the duties or task that may be required or assigned. Physical Requirements: The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to present to audiences in large and small group settings, which may require long periods of time and be of multiple presentations. Must be able to work extended hours and travel as needed. Must be able to lift up to 25 pounds. Education, Experience and Qualification: Bachelor's degree in public health, social work, education, counseling, or related field (or equivalent experience). A minimum of one year experience working with youth, preferably in a school-based, public health or community-based setting. Completion of the Project CONNECT Facilitator Training, upon hire when deemed appropriate. If in recovery, 2 years of uninterrupted sobriety Knowledge, Skills and Abilities: Effective presentation, and group facilitation skills. Fluid communication skills that foster teamwork and high morale. Computer literacy and ability to work with virtual meeting platforms, Microsoft Office Suite products and its network components. Knowledge of youth development and substance use prevention principles. Ability to build positive relationships with diverse stakeholders. Effective public speaking and program marketing skills. Strong attention to detail with the ability to complete accurate documentation and timely data entry to meet program, grant, and reporting requirements. Ability to work independently and effectively in remote or off-site settings, demonstrating strong time management, organization, accountability, and self-motivation.
    $25 hourly 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Louisville, KY

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-70k yearly est. 20d ago
  • IT Help Desk

    Lancesoft 4.5company rating

    Support specialist job in Louisville, KY

    Pay Range - $20 to 21/hr on W2 (Depending upon experience) Candidates must be local to Louisville Description: The training period (about 3 weeks) is onsite, post training is remote. •Provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts) •Responsible for resolving 70% of events on first contact while ensuring excellent customer service to 4000+ Pizza Hut stores POSITION FUNCTIONS Handle inbound events -90% •Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system •Conducts appropriate diagnosis/troubleshooting to resolve known conditions. •Escalates problem tickets within department guidelines when unable to resolve •Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Manage non phone/chat duties -10% •Assist with Alerts and Self- Service Incidents •Follow up on unresolved incidents Autonomy & Supervision: - Receives general instructions on routine work and detailed guidance from more senior members and Service Desk Leadership on all new tasks. - Work is typically reviewed in detail at frequent intervals for accuracy. KNOWLEDGE AND SKILL REQUIRED EDUCATION: •Some College preferred or equivalent experience •Preferred A+, CCNA, or Net + Certifications EXPERIENCE: •Preferred customer service experience (1-2 years) •Skills and Other Requirements: •Flexible work schedule •Beginner organization skills •Beginner oral and written communication skills •Beginner problem solving ability •Beginner understanding of computer concepts (PC fundamentals, Operating systems) •Ability to type 30 words per minute
    $20-21 hourly 16d ago
  • CAC Intake Specialist

    Family & Children's Place 3.5company rating

    Support specialist job in Louisville, KY

    The CAC Intake Specialist is responsible for reviewing, assessing, and tracking phone consultations and requests for services for the Multidisciplinary Enhancement Program as follows: Review, coordinate, and schedule MEP intake requests for forensic interviews and medical examinations. Consult with CPS, CACU, and NCPPS (Norton Children's Pediatric Protection Specialists) as indicated to obtain necessary information. Review 115's and collaborate with MEP CAC staff and Intake Services Coordinator. Consult with CPS, CACU, and NCPPS to obtain necessary information. Maintain and update the schedule/calendar for forensic interviews and other CAC services. Complete the Request for Service or consultation form as indicated. Reviews medical intake requests and 115s with the medical director and intake services coordinator as needed. Contact appropriate law enforcement and DCBS investigators to facilitate the initiation of a joint investigation and, as needed, consult with the intake services coordinator to schedule forensic interviews. Maintain regular contact with incoming and outgoing referral sources; prepare monthly updates as requested. Provide trauma-informed community service to increase awareness of child sexual abuse by providing information and education. Participate in trauma-informed supervision and training as assigned. Serve as backup for phone and front desk coverage as needed Qualifications Bachelor's degree in a social services area with a minimum of one year experience. or a secondary educational diploma with at least five years of work experience at a Child Advocacy Center or similar setting. Preferred: At least 2 years of related experience in case coordination and working with multiple agencies such as the judicial system, law enforcement and social services in the realm of child maltreatment and experience with managing schedules for two or more agencies.
    $25k-30k yearly est. 16d ago
  • Helpesk Support

    BVO Recruiters

    Support specialist job in Louisville, KY

    This position is for a developing professional individual contributor in Information Technology, who works under moderate supervision. Operates in a specified Senior Analyst role, within the Global Service Desk. Supports end-users, diagnose report and resolve application problems. The office is open from 6:30 AM - 9:00 PM Shifts will be 9:00-6:00, or 12:00-9:00 for temps Responsibilities: Provides Service Desk Support by; supporting users in diagnosing, reporting and resolving or correcting hardware/software problems. Installs, maintains and troubleshoots hardware/software according to company standards; reconfigures existing systems and/or performs system upgrades as required. Logs all issues with appropriate documentation as requested by Level II and III support teams. Routes calls to appropriate support teams as per described troubleshooting steps. Monitors and escalates issues until resolution, closure or the appropriate group has accepted. Operates in a specified role within Global Service Desk (Training, Knowledge Base, Deskside, Process, Ticket reviews, Team Leader cover). Participates in projects as assigned. Qualifications Level 1 service desk analyst role Level one troubleshooting Microsoft Office Suite Customer service oriented Call center experience Accustomed to call center metrics Will be taking 40-50 calls a day VPN troubleshooting Active directory understanding Must be reliable - show up on time and every day Two-week training 2 - 5 years of experience preferred Required Skills: Closure VPN Reviews Metrics Active Directory Information Technology Troubleshooting Customer Service Oriented reporting Software Customer Service Documentation Microsoft Office Training
    $39k-57k yearly est. 60d+ ago
  • Service Desk Specialist

    Insight Global

    Support specialist job in Louisville, KY

    An employer is looking for a contract Service Desk Specialist to support their internal employees working in their company locations throughout the US. 90% of this person's day will be responsible handling level 1 inbound calls/chats and accurately logging the interactions within the ticketing system. They will take around 20-30 calls a day, respond to chats in a timely manner, and work tickets to support the franchises in any computer issues, sign in issues, or operations. After their three-week training period, they will be responsible for understanding the company's propriety software and resolving or escalating tickets to proper channels. This is a remote role once training onsite is completed but this employee needs reliable connectivity and a good working environment at home. This person also needs strong customer service and communication skills. Shift flexibility is also required. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 1+ years of experience in Service Desk, Help Desk, or Technical Support role - Shift flexibility (Operating hours 9a-3a EST : Shift can fall anywhere within timeframe, Weekends included) - 1+ years of experience with software & hardware support - Strong communication / Ability to build rapport with end-users - Strong customer service skills - Experience using a ticketing system (They are using ServiceNow) - Strong interpersonal skills - Experience working in a restaurant / Fast Food environment.
    $40k-58k yearly est. 12d ago
  • IT Support Specialist

    Park Community Credit Union 4.0company rating

    Support specialist job in Louisville, KY

    Role: By emphasizing ONE Park, ONE mission, ONE team, the IT Support Specialist provides support and training to Credit Union personnel in the use of personal computers, on-line application systems, user-based equipment, etc. Essential Functions & Responsibilities: Assist in troubleshooting, maintenance, and repair of PCs, printers, terminals, etc., coordinating with technical support and vendors as necessary; coordinate with other IT staff to resolve hardware, software, and network problems. Provide on-going support to all Credit Union staff in the use of end-user hardware and software products; provide limited assistance to users developing applications with the standard user products; notify users of new useful features available through product updates. Provide emergency IT support for staff including work evenings and weekends, as scheduled. Install end-user hardware and software; ensure that Credit Union employees know how to care for and maintain their hardware and understand procedures for data backup, network access, etc. Add and maintain users to active directory and phone systems, assigning access, ensuring Security, and maintaining their configuration within credit union standards. Assure administrative control over the end-user hardware and software assets of the Credit Union, as well as related supplies and accessories, through maintenance of inventories, files, logs, etc. Create and update Group Policy Objects as necessary for management of user and computer accounts. Perform file restore operations and maintain assigned work logs. Create documentations for duties and add to the knowledge base of the IT department. Performs other duties as assigned. Performance Measurements: 1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: • Vibrant Connections • Inclusive Excellence • Bold Compassion • Endless Empowerment 2. To provide friendly, professional and accurate service and support to all members and coworkers. 3. To provide remote support to Credit Union personnel in the use of hard and software products. 4. To maintain all hardware and software are in working order, insuring that all systems are functioning within established parameters. Incidents and requests should be resolved within the service level agreements. 5. To continue to seek appropriate learning goals and apply new ideas and technologies to the benefit of the team. 6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. Knowledge and Skills: Experience One year to three years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Other Skills 1. Knowledge of office equipment, Microsoft Office suite, PC and laptop hardware, Windows and Server operating systems, etc. 2. General understanding of network services: Active Directory, DNS, DHCP, IP addressing, network security and least privileged security. 3. Must be able to work and travel independently and use general office equipment. Physical Requirements WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds. • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 50 pounds at a time. • Must be able to travel to offsite assignments. • Ability to differentiate wire and cable colors as well as various audible tones.
    $32k-42k yearly est. 11d ago
  • SR Coordinator IT

    Universal Logistics 4.4company rating

    Support specialist job in Louisville, KY

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Louisville, KY operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) · 2+ years experience in systems engineering, data processing operations, communications, risk management, or other IT areas · 2+ years experience with Microsoft Office (Word, Excel, Powerpoint, Visio) · Effective oral and written communication skills · Problem solving and analytical skills, as well as a strong attention to detail · Ability to multitask · Experience working with warehouse management systems or sequencing a plus Responsibilities will include but not be limited to: · Maintaining the facility network, servers, and PC's · Troubleshooting and diagnosing network, server, and PC issues · Assisting upper management with any technology related projects or research · Assisting the operations group, as needed · Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects · Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget · Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support
    $33k-49k yearly est. Auto-Apply 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Louisville, KY?

The average support specialist in Louisville, KY earns between $23,000 and $54,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Louisville, KY

$35,000

What are the biggest employers of Support Specialists in Louisville, KY?

The biggest employers of Support Specialists in Louisville, KY are:
  1. Dsi
  2. Park DuValle Community Health Center
  3. ADP
  4. Maryhurst
  5. Ait
  6. Goodwill Industries of Kentucky
  7. Olympus
  8. Empire Marketing Strategies
  9. Patterson Companies
  10. Adpcareers
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