Support Specialist Jobs in Louisville, KY

_Ongoing Contract_ Frankfort, KY We are hiring entry-level IT support technicians to support our government client. This individual will be responsible for fielding calls directly from various government agencies. They will be required to troubleshoot issues related to desktop, laptop and hardware technologies. The qualified candidate will have superior customer service skills and thrive in a fast-paced environment. *Required Qualifications:* * Experience in the information technology field supporting inbound customer requests (password resets, account troubleshooting etc.) * Experience completing computer equipment configuration, setup, and installation * Previous experience utilizing ticketing systems (ServiceNow preferred) * Familiarity with Active Directory and Microsoft Outlook/Exchange Environments * Capable of connecting printers, scanners and copiers. _Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Types: Full-time, Contract Pay: $15.00 - $20.00 per hour Expected hours: 40 per week Schedule: * 8 hour shift * Monday to Friday * Weekdays Ability to Commute: * Frankfort, KY 40604 (Required) Ability to Relocate: * Frankfort, KY 40604: Relocate before starting work (Required) Work Location: In person

Help Train the Next Generation of Audio AI Outlier helps the world's most innovative companies improve their AI models by collecting high-quality human feedback. We're currently recruiting people who can bring energy, emotion, and clarity to their voice, whether you're a professional voice actor or someone with a naturally expressive personality. This is part of a research initiative aimed at helping AI better understand real human speech-tone, intent, and emotion. What to Expect You'll contribute to a variety of audio-based tasks, including both solo and interactive recordings. Some projects involve reading short scripts in different tones or emotional styles. Others may pair you with fellow contributors to record natural, unscripted conversations on everyday topics like your favorite movies, personal experiences, or cultural perspectives. Who Should Apply? We are not just looking for professional voice actors. This opportunity is also a great fit if you have a background in: Call centers or customer support Improv or theater Podcasting Vocal performance or singing Or if you're just naturally outgoing, expressive, and speak with clarity Requirements: Native fluency in English Strong vocal expression and emotional range Quiet, distraction-free recording environment Any prior voice-related experience or comfort speaking on mic Nice to Haves: Theater, improv, or acting background Classical vocal training or public speaking experience Audio interface or professional-grade mic setup What You'll Do: Record short voice clips with different tones, emotions, and styles Give feedback on recordings from other contributors Edit and review scripts for flow and clarity Maintain clean, high-quality audio recordings using tools like Audacity You can view responses to frequently asked questions here - FAQ Document Payment: Currently, pay rates for core project work for voice recording are up to $40 USD per hour. Note: Candidates based in the states of California, Illinois, New Jersey, New York, Texas, and Washington are currently not eligible. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.

div class="col-12 col-md-8"div class="sc-ca SCKo fLrkuv"divspanspanbspanspan Job Description/span/span/b/span/spanbr/ spanspanspanspan This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. bYou must have prior experience with laptop and desktop hardware/b./span/span/span/spanbr/ br/ spanspanspanspan As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you./span/span/span/spanbr/ br/ spanspan /span/spanbr/ br/ spanspanbspanspan Job Details/span/span/b/span/span ul lispanspanspanspanspan This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket./span/span/span/span/span/li li class="elementtoproof"spanspanspanspanspan You will be completing hardware part replacements for Dell and Lenovo warranty services. /span/span/span/span/span/li li class="elementtoproof"spanspanspanspanspan Pay period -every Friday after the first week of completing tickets./span/span/span/span/span/li lispanspanspanspanspan You must have a reliable form of transportation to run these calls./span/span/span/span/span/li li class="elementtoproof"spanspanspanspanspan You must have access to a computer and the internet to log onto your portal./span/span/span/span/span/li lispanspanspanspanspan Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. /span/span/span/span/span/li lispanspanspanspanspan You will be responsible for contacting your customers and confirming a window to go onsite to complete the service./span/span/span/span/span/li lispanspanspanspanspan Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts./span/span/span/span/span/li /ul/div/div/div

YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the KnipperHEALTH Team! The Technical Support Specialist I is responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The Technical Support Specialist also runs diagnostic programs, isolates problems, and determines and implements solutions. Full Time opportunity based on-site out of Charlestown, Indiana location. Must be able to work Monday-Friday 7:30am-4:00pm ET. Responsibilities * Responsible for converting and installing new hardware and software. * Make recommendations for improvements in computer systems. * Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals. * Troubleshoot all hardware (computers, printers, etc.) and software for anomalies. * Assist users to resolve computer related problems such as inoperative hardware or software. * Train workers in use of new software and hardware. * Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software. * Maintain computer hardware and software inventories and coordinates asset management tracking with finance. * Coordinate cable installations, new hubs/switches and new computers for additional workstations. * Manage assigned Help Desk tickets to meet service levels. * Assist with phone system support. * Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts. Qualifications * High School diploma and/or technical degree/certification * Minimum of four (4) years of work experience in an IT related position * Excellent verbal and written communication skills * Excellent problem-solving and customer service skills * Ability to balance multiple priorities to meet expected response deadlines * Ability to work independently and as a member of a team * Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products * Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory * Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365 * Occasionally lift, carry, and move up to 35 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer.

Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring's recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring's success depends on our highly qualified and dedicated staff. We hire individuals who are committed to excellent service to our clients, to each other, and to the community. We value Diversity, Equity, & Inclusion and encourage all people to apply! What our employees love about working at Wellspring... Wellspring's Crisis Stabilization Program: The goal of Wellspring's Crisis Stabilization Program is to assist adults who are experiencing an acute psychiatric episode. With our 24/7 care, we help people avoid hospitalization, achieve stabilization, and recover from acute mental health symptoms such as severe depression, mania, or psychosis. Clients receive intensive treatment, close monitoring with high levels of staff support, and medications prescribed by a psychiatrist, if necessary, in a homelike setting. The 16-bed program has two locations - the Samuel B. Todd Center and the David J. Block Center. Both are licensed, accredited crisis stabilization offering the only services of their kind in the Louisville Metro region. Wellspring Crisis Stabilization Unit (CSU) Peer Support Specialist Summary: Peer Specialists are active members of the CSU multi-disciplinary treatment team, providing safety and support for the wellbeing of clients during their CSU stay. Peer Specialists provide supportive counseling and crisis intervention with the advice and consultation of the clinical team. Peer Specialists assist clients with their mental health recovery through problem solving and life skills training via individual and group sessions. Peer Specialists complete electronic documentation of services during each shift worked. Special Skills and Requirements: The CSU Peer Specialist will identify as a mental health consumer and must be willing to share their personal experience of mental health recovery and support others in need. The CSU Peer Specialist will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion, demonstrating a careful and caring attitude. Candidates must be willing to share their personal experience of mental health recovery and support others in need. The ideal candidate will have experience providing peer support services to clients experiencing serious mental illness and substance use disorders. A valid driver's license and personal vehicle are essential for this position as the CSU Peer Specialist may need to be available to transport clients to appointments. A high school degree or equivalent is required. The candidate will already hold an Adult Peer Support Certification and be certified by the Commonwealth of Kentucky. Salary: $15 - $18 / hour Position Details: The Wellspring CSU is currently hiring part-time Peer Support Specialists for weekday 1st and 2nd shift: 1st shift -- 8:00 am - 3:00 PM 2nd shift -- 3:00 PM - 11:00 PM

The IT Plant Support Specialist - B Crew - Tuesday - Friday. 6:00pm - 4:30am Piston Automotive is seeking an IT Plant Support Specialist for our Louisville, KY, Facility. The IT Plant Support is responsible for installing, troubleshooting, training, and performs tasks to support the local area IT infrastructure, manufacturing software and business systems. Piston Group wasn't just founded to make things. it was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar. Why Piston Group? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement, Vehicle and Product Discounts. Location: Onsite at the plant - B Crew - Tuesday - Friday. 6:00pm - 4:30am; Responsibilities Work with local plant leadership to ensure IT standards and policies are being followed. Install, network connect, troubleshoot, and upgrade PCs, scanners and printers for production operations. Provide support and training to users and supervisors on how to use IT equipment for daily operations and how to perform basic troubleshooting. Provides support and training to users for IT applications including Microsoft Office, developed applications and other Corporate software tools. Image desktops and laptops based on corporate standards. Monitor and support all network connections and phone systems within the plant. Monitor daily backups and archive and purge historical backups in accordance with Corporate standards. Weekly server disk clean-up, defragmentation, and restart. Provides on-call support as needed 24 by 7. Create partial shipments to support Material and Production schedule changes Coordinates third-party maintenance for network, hardware, software, and telecommunications services. Reassign prior built units (physical CMA's and batteries) to National Blend Sequences that are scheduled to be built to support Material and Production. Obtain BOM of prior built units (physical CMA's and batteries). Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at *********************************. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers. Qualifications Associate degree in Information Technology, Applied Sciences or a related field Four (4) years related experience as an IT Support Specialist or a related role Four (4) years of experience with the following: SQL Server database software Microsoft operating systems ERP software, PLEX preferred MS Office (Word, Excel, PowerPoint, and Access); and other industry based software tools. Networking PC, printing, server, and backup technologies to support troubleshooting efforts. A minimum of four (4) years of experience problem solving (gathering and analyzing information) A minimum of four (4) years of experience developing project plans A minimum of two (2) years of developing and implementing cost saving measures A minimum of three (3) years of experience of strategic planning

DUTIES AND RESPONSIBILITIES: This role will work closely with the IT Manager to provide leadership and guidance to other Service Desk technicians. Assist in ensuring that the IT Service Desk team delivers consistent IT services to our team members according to identified procedures and objectives in a timely manner. Will provide second-tier hardware, software and networking support to team members for PC, thin client, server, business applications and hardware incidents. Set up and configure IT equipment to accurately meet identified requirements. Interact with various IT support teams such as Network, Server, Systems Analysts and/or applications development to restore service and/or identify and correct core problem. Identify recurring problems and recommend changes to reduce problems and/or improve team member experience. Accurately enter, update and resolve all tickets associated with service desk requests and issues. Successfully manage, organize and prioritize incidents, projects and requests. Perform break-fix support for PCs, laptops, desktops, and network printers. Assist in the development of procedures and policies that define acceptable and effective use of the desktop environment. Ability to communicate effectively and ask targeted questions to diagnose problems. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Proven strong leadership abilities. Strong troubleshooting skills: Providing root-cause analysis for issues. Knowledge of PC/laptop hardware, Windows Desktop operating systems and basic networking in a distributed enterprise business environment. Basic understanding of network fundamentals (router, switch, firewall, VLAN, DHCP, and IP addressing and sub-netting). Experience working with ITIL based ticketing system. Thorough understanding of printer server, file server, and Active Directory operations. Ability to create clear and concise documentation. Ability to provide advanced hardware troubleshooting and diagnostics for desktop, laptop and thin client computers along with associated peripheral equipment. Ability to travel. Experience with the following may are a plus: Service Now AS400 Web applications InTune Windows Imaging Terminal Services Microsoft Office 365 products Thin client support Reasonable accommodations may be made to those who are able to perform the essential duties of the job. EDUCATION AND EXPERIENCE: Prefer at least two years college-level work in Information Technology or related field with 4-year experience in IT support. Formal education may be substituted with experience and training when competency in the position is demonstrated. WORKING CONDITIONS: This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people. Steel Technologies is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana. What We Can Offer: Medical, Dental, and Vision Competitive Wellness Program, providing up to 100% discount on medical premiums Short-Term and Long-Term Disability Supplemental Insurance through Allstate for additional coverage on accidents + cancer Employer-Paid Life Insurance 401(k) after 60 days of employment + competitive match after one year Health Savings Account and Flexible Spending Account Great discount programs in automotive, technology, and more Education Assistance is available for job-related courses to further your education, with up to 100% paid tuition for maintenance-related coursework and certifications Career Advancement Opportunities Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal, and Family services Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.

POS IT Support Specialist Business Machines Company is looking for a dedicated IT Support Specialist to assist customers with their Point of Sale systems. The ideal candidate will not only have a strong interest in technology and problem-solving but will also embody our core values. We seek individuals who take initiative, embrace continuous learning, and are committed to delivering exceptional service. If you align with our values and are eager to make a meaningful impact, we encourage you to apply! Our Core Values Do What's Right, Always Integrity, honesty, and genuine care for people drive every decision. "Whenever we have an opportunity, let us work for the good of all" - Galatians 6:10 Serve Others with Purpose Deliver value by working together, intentionally using our gifts to serve and share knowledge. "Serve one another with whatever gift each of you has received." - 1 Peter 4:10 Own It, Solve It Take responsibility, figure things out, and deliver solutions that work. Have a drive to complete tasks and understand your capabilities. "Let us love, not in word or speech, but in truth and action." - 1 John 3:18 Relentless Improvement Every day is an opportunity to get better, smarter, and stronger. We seek individuals who want to better themselves and continuously grow in their role. "Do not be conformed to this age, but be transformed by the renewing of the mind." - Romans 12:2 No Drama, Just Results Focus on execution, respect, and real impact. Work well within a team and prioritize customer needs. "Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their need." - Ephesians 4:29 A Day in the Life of an IT Support Specialist Your day begins by reviewing open tickets and checking for any overnight requests that need follow-up. Incoming customer calls are first handled by our dedicated dispatcher, who logs issues and creates support tickets. Based on priority, tickets are either placed in the queue for a callback or escalated for immediate resolution. As new tickets are assigned throughout the day, you will assist customers with troubleshooting technical issues, optimizing system functionality, and providing training. Common support tasks include working with receipt printers, tagging machines, handheld devices, POS registers, touch screens, and credit card readers. Additionally, you will help customers with software-related needs, such as creating sale batches, running reports, resetting passwords, and configuring new items. Beyond issue resolution, you will continuously expand your knowledge of the POS software, its features, and best practices for setup and implementation. Understanding our customers' businesses allows you to provide tailored solutions that improve their operations. Scheduled software upgrades and implementations are performed after hours to minimize disruption to businesses. Collaboration is key in this role, as you will work closely with colleagues and escalate complex issues to developers when necessary. You will document the details of customer interactions, troubleshooting steps, and solutions to ensure efficient follow-ups and improve our internal knowledge base. Your regular schedule runs from Monday through Friday, 8:00 AM - 5:00 PM, with a one-hour lunch break. While most support work occurs during these hours, you will also participate in a rotating on-call schedule (approximately 13 weeks per year) and assist with scheduled after-hours upgrades when needed. At the end of the day, you will review unresolved tickets, ensure customers are updated on their inquiries, and document any new solutions. Your ability to stay organized, prioritize tasks, and deliver high-quality support is essential to success in this role. Compensation & Benefits We believe in rewarding our employees for their hard work and dedication. As an IT Support Specialist at Business Machines Company, you will enjoy: Competitive compensation ranging from $16.30 - $25.19/hr, depending on experience. A company-provided cell phone and laptop. Medical and dental coverage with 85% of individual premiums and 65% of family premiums covered. Short-term and long-term disability insurance. Paid holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day) Start accumulating 2 Weeks Paid Time Off (Includes Sick Time) A 401K retirement plan with a 3% company match (1-year waiting period). Participation in an Ownership Thinking incentive program, including 20% profit sharing. Our team culture fosters support, collaboration, and professional growth. If you're looking for a company that values your contributions and invests in your success, we encourage you to apply! Job Qualifications Desired Skills & Competencies: Strong analytical and problem-solving abilities with a passion for understanding and troubleshooting technology. Effective communication and interpersonal skills to collaborate with team members and assist customers effectively. A proactive and self-motivated approach to work, with the ability to adapt to new challenges and complete tasks efficiently. A commitment to ongoing learning and professional development, striving to improve every day. Strong organizational skills and the ability to prioritize tasks in a fast-paced environment, delivering real impact. Preferred Qualifications: Prior experience in a help desk or IT support role. Exposure to troubleshooting hardware and software issues. Familiarity with networking principles, databases, and Microsoft Excel. Background in the Grocery, Pet, Thrift, Liquor, or Meat Market industries. Certifications such as A+, Network+, experience with Progress OpenEdge, or Google IT Certification (preferred but not required). Education & Additional Requirements: Associate's degree, technical school graduate, or high school diploma. Ability to work overtime as needed. Valid driver's license with a clean driving record. If you are a detail-oriented, customer-focused professional with a passion for problem-solving and technology, and if our core values resonate with you, we encourage you to apply and join our team!

Reporting to a Technical Support Supervisor, the Technical Support Professional will act as a critical resource for Control4 professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Professional will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Professional will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. Key Responsibilities * Serve as the primary technical resource for Control4 professional integrators, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. * Providing basic support for 80+ third-party brands with limited or no formal training. * Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. * Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. * Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external integrators. * Process product returns efficiently while ensuring adherence to technical verification protocols. * Participate in beta testing of new products and solutions, providing actionable feedback to product teams. * Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: * 2+ years of professional experience installing and/or programming Control4 products. * Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. * Experience troubleshooting across multiple product categories and technologies. * Experience with IoT, audio/video, networking, home automation, and surveillance technologies. * Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Control4 Automation Programmer certification or Control4 Certified Technician certification. * Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. * Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. * Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: * Competitive salary and comprehensive benefits package. * Opportunities for professional development and career advancement. * Collaborative work environment with access to cutting-edge technology. #LI-JS1

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: American Banker Best Banks to Work For in 2021, 2022, and 2023 Top Workplaces USA national award in 2022, 2023, and 2024 Newsweek's America's Best Banks 2023, and 2024 U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose: This position provides front-line support to end users, handling technical issues such as software, hardware, and network troubleshooting. This position requires direct interaction with employees to resolve technical problems in a timely and efficient manner. The role follows set processes and procedures and is subject to overtime pay for additional hours worked. Job Duties: Responsible for responding to support tickets and requests for assistance via phone, email, or in person. Will diagnose and troubleshoot software, hardware, and peripheral issues. Responsible for installing and configuring software and hardware systems. Will maintain records of support issues and resolutions in the ticketing system. Assist with user onboarding by setting up equipment and software. Responsible for providing basic network troubleshooting and support under supervision. Will escalate complex issues to higher-level technical teams as needed. Will ensure proper documentation of system configurations and changes. Will perform special projects as assigned. Education, Job Skills and Qualifications: Associate's degree in Information Technology or related field, or equivalent experience. 1+ years of technical support experience. Familiarity with Windows, Mac OS, and standard office software (MS Office, etc.). Basic understanding of network systems and security protocols. Strong customer service and communication skills. Ability to work independently and follow established protocols. Full-time, on-site with potential for occasional after hours support. Overtime may be required during peak periods or for urgent technical issues. Travel may be required for technical projects or vendor management. Team player. Basic Qualifications: Associate's degree in Information Technology or related field, or equivalent experience. 1+ years of technical support experience. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.

Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 1+ year of experience in an IT Support role Good communication skills null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the KnipperHEALTH Team! The Technical Support Specialist I is responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The Technical Support Specialist also runs diagnostic programs, isolates problems, and determines and implements solutions. Full Time opportunity based on-site out of Charlestown, Indiana location. Must be able to work Monday-Friday 7:30am-4:00pm ET. Responsibilities Responsible for converting and installing new hardware and software. Make recommendations for improvements in computer systems. Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals. Troubleshoot all hardware (computers, printers, etc.) and software for anomalies. Assist users to resolve computer related problems such as inoperative hardware or software. Train workers in use of new software and hardware. Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software. Maintain computer hardware and software inventories and coordinates asset management tracking with finance. Coordinate cable installations, new hubs/switches and new computers for additional workstations. Manage assigned Help Desk tickets to meet service levels. Assist with phone system support. Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts. Qualifications High School diploma and/or technical degree/certification Minimum of four (4) years of work experience in an IT related position Excellent verbal and written communication skills Excellent problem-solving and customer service skills Ability to balance multiple priorities to meet expected response deadlines Ability to work independently and as a member of a team Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365 Occasionally lift, carry, and move up to 35 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer.

Serco is seeking a Principal Technical Support Team Analyst to join our team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. The selected candidate will supervise and lead a team of technical professionals providing tactical command post and mission command system support. In this role, you will: + Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). + Train and provide technical support to establish command post networks, tactical communications equipment; install, operate, integrate, troubleshoot communications, configure applications, establish network addresses and connections, and perform routine maintenance, upgrades, and security updates. + Provide support at the Mission Training Complex (MTC) or the Training Unit Commander (TUC) point of need. **Qualifications** + Bachelor's degree with a minimum of 9 years of experience with military training and training support, or + Master's degree with a minimum of 7 years of experience with military training and training support. + Must possess an active U.S. Department of Defense (DoD) Secret security clearance. + Must have analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training. + Strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE, and Joint Battle Command - Platform (JBC-P). + Working knowledge of simulation systems used to support MCIS course instruction and exercise support, including the Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS). + Must have an IAT Level II certification. + Must be able to travel as needed (up to 25% of the time). + Must be able to work on-site at Camp Atterbury near Edinburgh, Indiana. To be successful in this role, you will have: + Demonstrated expertise integrating MCIS and supporting Brigade and higher-level training exercises. + Strong technical troubleshooting and systems maintenance skills in a training support environment. Additional desired experience and skills: + Digital Master Gunner qualified. + Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Click here to apply now (*********************************************************************************************************************************************** **New to Serco?** Join our Talent Community! (*************************************************** **ID** _69583_ **Recruiting Location : Location** _US-IN-Camp Atterbury_ **Category** _Training_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Campaign** _LPMTS_

Seeking an IT professional with strong interpersonal and communication skills to help support plant operations. Strong candidates will be proactive problem-solvers who will work independently within a self-managed team environment. Summary: This role is responsible for managing, maintaining, and supporting the IT and Manufacturing Execution Systems (MES) within the plant environment. The specialist will ensure the smooth operation of critical plant systems, including hardware, software, and integrations, to enhance production processes, improve efficiency, and minimize downtime. The ideal candidate will have experience in both IT and MES systems, strong troubleshooting skills, and a deep understanding of manufacturing environments. Essential Duties and Responsibilities include the following: other duties as assigned MES System Support & Maintenance: Provide day-to-day support for MES systems used in the plant, ensuring seamless operation of production processes. Troubleshoot and resolve MES-related issues, including software errors, integration problems, and system downtime. Collaborate with production teams to address system-related challenges and identify opportunities for process improvements. Shared on-call responsibility in a 24 x 7 environment. IT Infrastructure & Hardware Support: Support and maintain plant IT infrastructure, including servers, workstations, networking equipment, and production hardware (e.g., PLCs, SCADA, barcode scanners). Ensure the availability and reliability of plant IT systems by monitoring system health, performance, and security. Manage hardware installation, configuration, and troubleshooting for plant devices and network equipment. System Integration & Troubleshooting: Assist with the integration of MES with other enterprise systems (e.g., ERP, SCADA) to ensure real-time data exchange and accurate reporting. Support the integration of production machinery with MES and resolve any system communication or data flow issues. Manage data flows between MES and other systems, ensuring accurate, timely information across all platforms. User Training & Support: Provide on-site support and training to plant personnel on the proper use of MES and other IT-related systems. Create user manuals and guides for MES processes and IT tools to empower plant operators and employees. Offer troubleshooting and technical support for plant floor operators, production managers, and other stakeholders. System Monitoring & Reporting: Monitor MES and IT systems to identify potential issues, proactively addressing system performance, security, and hardware problems. Track system downtimes, issue resolution timelines, and system performance metrics to ensure efficient plant operations. Collaboration & Continuous Improvement: Collaborate with the IT team, plant engineers, and production teams to enhance system performance and streamline plant operations. Support the rollout of MES updates, new features, and system upgrades, ensuring minimal disruption to plant operations. Participate in continuous improvement initiatives to optimize MES workflows, production efficiency, and system reliability. Qualifications and Core Competencies - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and possesses the competencies and skills listed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3-5 years' experience supporting a 24 x7 manufacturing environment. IT Support or MES support in manufacturing / industrial environment. Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical teams. Strong understanding of MES applications, production processes, and their integration with enterprise systems (ERP, SCADA, etc.). Hands-on experience with specific MES platforms (e.g., Ignition, Rockwell FactoryTalk, Wonderware). Experience with database management and SQL for troubleshooting and data extraction. Familiarity with industrial automation, PLCs, and data collection systems used on the plant floor. Knowledge of IT systems, including servers, networking, and hardware used in manufacturing plants. Knowledge of networking protocols and industrial communication standards (e.g., OPC or Open Protocol Control) Proficiency in troubleshooting IT hardware and software issues in a manufacturing environment. Excellent problem-solving abilities and the ability to manage multiple tasks in a fast-paced environment. Familiarity with cloud-based manufacturing solutions and Industry 4.0 technologies is preferred. Who We Are voestalpine Roll Forming Corporation, or RFC as we call it, supplies custom roll formed metal components into several industries including Aerospace, Construction, Material Handling, Off-Highway, Office Furniture, Solar and Transportation. In 2000, Roll Forming Corporation was acquired by globally leading technology group voestalpine AG and became part of the Metal Forming, Tubes and Sections division. Today, voestalpine Roll Forming Corporation has seven production facilities across three states with five facilities and headquarters located in Shelby County, Kentucky and one facility each in Pennsylvania and Indiana. What We Offer You Several great benefit plans, including multiple health insurance options, vision, dental, life, short-term and long-term disability coverage, health-saving accounts, or flexible spending account 401K or 401K Roth up to 6% Match Quarterly Profit-Sharing Bonus. Apprenticeship programs & tuition reimbursement opportunities Leadership training opportunities TogetherWeCare, a philanthropic volunteer program that allows employees to support their community while on company time Countdown to Zero, a global environmental impact initiative that strives to make our work environments more efficient and environmentally friendly voestalpine Roll Forming Corporation is an At Will employer. Employment will be at-will, which means that either the employee or the employer may terminate the employment relationship at any time, with or without prior notice, and with or without cause. Roll Forming Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, and any other federal, state, or locally protected classifications. Please contact us at ********************** if you require any alternate application form or accommodation during our hiring process due to disability.

_*Help Desk Technician *__(Tier 1)_ _*100% Onsite - Frankfort, KY*_ _(40601)_ _*Long-term Contract*_ _(ongoing, stable)_ _*Pay: *__$20/hr on W2_ _*Description*_: Brooksource is currently seeking a number of *entry-level IT support* professionals to join our client in the *Public Sector* space for a *Tier 1 Help Desk* opportunity. The client is looking for candidates with *some form *of *information technology/customer support *or *call center-based* experience (*internship, part-time work, ~0-2 years professionally*), but they're also open to those with a *strong technical aptitude*, *reliability*, and *desire to grow* into the IT space. _*Responsibilities*_*:* * *Basic Troubleshooting:* Help users with simple problems like login issues, password resets, and basic navigation. * *User Support:* Guide users on how to use the system's basic features. * *Ticket Management:* Track and categorize help requests, making sure they are recorded correctly and solved quickly. * *Escalation:* Pass more complicated problems to the next support level. * *Customer Service:* Provide friendly and professional assistance to all users. _*Qualifications*_*:* * Some *IT/customer support* experience - around *0-2 years *in a *technical* *troubleshooting* or *call center/customer service* role, *internship*, or *part-time* work. * Experience with *phone customer support*, huge plus if it's been in a *call center environment*. * Ability to *learn new software* quickly. * Experience with *Windows OS* is helpful. * Clear *communication skills* to talk with users at all technical levels. * Ability to *walk non-technical users *through *fixes* in *simple* *terms* they can understand. * Strong *attention to detail,* with the ability to accurately *document* issues and follow procedures. _*About EEG*__: Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Types: Full-time, Contract Pay: $20.00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Commute: * Frankfort, KY 40622 (Required) Ability to Relocate: * Frankfort, KY 40622: Relocate before starting work (Required) Work Location: In person

YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the KnipperHEALTH Team! The Technical Support Specialist I is responsible for providing technical assistance and support to end users related to computer systems, hardware, and software. The Technical Support Specialist also runs diagnostic programs, isolates problems, and determines and implements solutions. Full Time opportunity based on-site out of Charlestown, Indiana location. Must be able to work Monday-Friday 7:30am-4:00pm ET. Responsibilities Responsible for converting and installing new hardware and software. Make recommendations for improvements in computer systems. Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals. Troubleshoot all hardware (computers, printers, etc.) and software for anomalies. Assist users to resolve computer related problems such as inoperative hardware or software. Train workers in use of new software and hardware. Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software. Maintain computer hardware and software inventories and coordinates asset management tracking with finance. Coordinate cable installations, new hubs/switches and new computers for additional workstations. Manage assigned Help Desk tickets to meet service levels. Assist with phone system support. Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts. Qualifications High School diploma and/or technical degree/certification Minimum of four (4) years of work experience in an IT related position Excellent verbal and written communication skills Excellent problem-solving and customer service skills Ability to balance multiple priorities to meet expected response deadlines Ability to work independently and as a member of a team Demonstrated experience and strong knowledge of computer systems (desktops/laptops), printers, mobile devices and other technical products Demonstrated experience and strong knowledge of Anti-Virus solutions, Exchange, Lan Environment, and Active Directory Demonstrated experience and strong knowledge of Windows 10 and Microsoft Office 365 Occasionally lift, carry, and move up to 35 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer.

Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy and hopeful lives through behavioral health, housing, and employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring's recovery-oriented programming incorporates person-centered care and utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring's success depends on qualified and dedicated staff; those committed to providing excellent service to our clients, each other, and the community. We value Diversity, Equity, and Inclusion and encourage all people to join us. POSITION DESCRIPTION: Mental health Peer Support Specialists serve as symbols of hope that recovery is possible for other consumers who are struggling with mental illness. The fact that “they have been there” and can relate to many of the feelings and experiences of those they work with gives them a power and authenticity that make them an invaluable members of the care team. The primary function of the Peer Specialist is to facilitate the recovery of those with whom they work. Their job duties are as diverse as the population they serve but include peer counseling, life skills and illness management skills coaching and assistance, support in attending 12-step meetings and step work, development of social networks, and assistance with community navigation/engagement. EDUCATION REQUIREMENTS: High School degree / GED is required. Adult Peer Support Specialists must complete 30 hours of state approved training with an approved curriculum and pass a state approved written and oral exam. Core components of the curriculum for Adult Peer Support Specialists (30 hours) include: problem solving; Wellness Recovery Action Plan; stages in the recovery process; effective listening skills; establishing recovery goals; and using support groups to promote and sustain recovery. EXPERIENCE REQUIREMENTS: A lived experience of mental illness or co-occurring disorders (mental illness and substance use disorder) and a desire to assist others in their recovery process. Regular supervision is required and each qualified Kentucky Peer Specialist must earn at least 6 hours of continuing education each year. SALARY: $15 - $18 / hour SPECIAL SKILLS / OTHER REQUIREMENTS: A mental health Peer Support Specialist is or has been a recipient of mental health services whose personal experiences of recovery provide a level of authenticity & understanding of the client's experience that is unique. Their personal experience with mental illness, substance abuse, the system of care, families, social communities, etc. coupled with specialized training & self-sufficiency serve as the foundational requirements for the position. A valid drivers license and a personal vehicle (driving between work sites and transporting clients) are essential for this position. RESPONSIBILIITES: Provides positive support and empathy based on their own experience and recovery. Openly shares their stories of hope and recovery when appropriate. Sharing must benefit the client. Assists clients in the development of their personal recovery plans. Provides supportive counseling (group & individual), illness management skill building and crisis intervention services consistent with individual client goals and needs. Assists clients in identifying and attending 12-step meetings & provide support with 12-step work, as requested by client. Facilitates linkage & client follow-through in relation to medical, dental, vocational, & recreational activities. Provides guidance for locating and utilizing other community based resources. Provides daily living and independent living skills coaching/assistance with activities such as use of public transportation, budgeting, laundry skills, grooming and grocery shopping. Facilitates or co-facilitates peer support group. Facilitates client social interaction and community engagement. Provides 1:1 peer counseling to clients working on their recovery. Peer Specialists work as a key member of the team (clinical or supportive housing). Peer specialists complete documentation of services in the electronic health record within 24 hours of client contact consistent with Medicaid regulations and Wellspring policies. Peer Specialists must be under the supervision of a licensed professional. Wellspring offers great benefits for full time employees and their families! These benefits include: Medical, dental and vision insurance Life insurance Short- and Long-term Disability Option for a 401(K) Retirement plan with employer match Generous paid holidays and vacation Other benefits include Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Account (HRA) and more

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Serco is seeking a Principal Technical Support Team Analyst to join our team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. The selected candidate will supervise and lead a team of technical professionals providing tactical command post and mission command system support. In this role, you will: Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). Train and provide technical support to establish command post networks, tactical communications equipment; install, operate, integrate, troubleshoot communications, configure applications, establish network addresses and connections, and perform routine maintenance, upgrades, and security updates. Provide support at the Mission Training Complex (MTC) or the Training Unit Commander (TUC) point of need. Qualifications Bachelor's degree with a minimum of 9 years of experience with military training and training support, or Master's degree with a minimum of 7 years of experience with military training and training support. Must possess an active U.S. Department of Defense (DoD) Secret security clearance. Must have analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training. Strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE, and Joint Battle Command - Platform (JBC-P). Working knowledge of simulation systems used to support MCIS course instruction and exercise support, including the Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS). Must have an IAT Level II certification. Must be able to travel as needed (up to 25% of the time). Must be able to work on-site at Camp Atterbury near Edinburgh, Indiana. To be successful in this role, you will have: Demonstrated expertise integrating MCIS and supporting Brigade and higher-level training exercises. Strong technical troubleshooting and systems maintenance skills in a training support environment. Additional desired experience and skills: Digital Master Gunner qualified. Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.