Post job

Support specialist jobs in Macomb, MI

- 801 jobs
All
Support Specialist
Information Systems Technician
Technical Support Specialist
Application Specialist
Engineering Support Specialist
Administrative Support Specialist
Information Technology/Support Technician
Specialist
Office Support Specialist
Air Support Operations Operator
Production Support Specialist
Living Specialist
Deskside Support Specialist
Senior Support Specialist
Service Support Specialist
  • Geographic Information Systems Technician

    Insight Global

    Support specialist job in Waterford, MI

    GIS Technician Schedule: M-F standard business hours Pay Rate: $32 - 40 / hr Duration: 6-month contract to hire Must Haves: 3+ years of experience as a Surveyor Tech savvy when it comes to surveying equipment (Trimble, Leica scanners) Willingness to work in various weather conditions Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys. Plusses: Bachelors or Associates degree of any kind LSIT Certification (Land Surveyor in Training) Experience with construction layout and / or utility passageways Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD Day to Day: As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.
    $32-40 hourly 4d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Support specialist job in Flint, MI

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $40k-70k yearly est. 60d+ ago
  • Administrative Support Specialist

    Harvard Resource Solutions LLC

    Support specialist job in Oakland, MI

    The Administrative Support Specialist will provide comprehensive office and operational support, ensuring efficient workflow across multiple departments. This individual will assist with documentation management, compliance tracking, permit submissions, purchasing, communication support, and general office coordination. Key Responsibilities Maintain and update records related to vendor and subcontractor insurance, including tracking expiration dates and verifying required documentation before releasing payments. Coordinate the routing, logging, and organization of documents requiring internal signatures and approvals. Organize and maintain digital and physical filing systems; manage all incoming and outgoing mail. Process requests for Notices of Commencement from suppliers or trade partners. Assist with permit application submissions-including building, utility, and related permits-and coordinate associated drawings or documentation. Review and reconcile company credit card activity and match transactions with supporting receipts from multiple employees. Monitor and replenish office and break-room supplies, submitting orders as needed. Provide receptionist support by answering calls and assisting with general inquiries. Coordinate weekly internal meetings and maintain shared spaces, such as the conference room and kitchen area. Scan, email, and distribute documents as required. Distribute project-related drawings, work scopes, and bid information to trade partners. Prepare subcontractor waivers and assist with tracking, filing, and processing for project payment cycles. Monitor and restock paper and toner for printers, plotters, and scanners. Conduct research through municipal or online resources to support various administrative tasks. Draft letters, memos, and other written communications as assigned. Candidate Qualifications Prior experience in the construction industry is highly preferred. Comfortable reading and interpreting various documents with moderate complexity. Strong basic math skills and practical decision-making abilities. Ability to work independently and resolve issues with minimal instruction. Proficient with Microsoft Office (Word, Excel, Outlook) and PDF editing tools. Education Requirements: High school diploma with at least 5 years of construction-related administrative experience; OR Associate or bachelor's degree in business, construction, or a related field combined with 1-2 years of experience.
    $32k-42k yearly est. 3d ago
  • Application specialist

    Polyworks USA

    Support specialist job in Detroit, MI

    As one of InnovMetric Software Inc.'s subsidiaries, PolyWorks USA Inc. is primarily responsible for promoting the capabilities of PolyWorks, providing technical support and training services to PolyWorks users and supporting the sales efforts of 3D metrology hardware partners in the United States. Founded in 1994 and headquartered in Quebec City, QC, Canada, InnovMetric Software Inc. is the leading provider of universal 3D metrology software solutions. The world's largest industrial manufacturing organizations, including GM, Volkswagen, Tesla, BMW, Boeing, and Apple trust InnovMetric's PolyWorks software solutions. With its subsidiaries and joint ventures, InnovMetric has over 550 employees spanning 17 countries. Responsibilities PolyWorks USA is currently looking to hire a full-time Application Specialist ideally located in Michigan or Ohio, ideally. We are looking for someone interested in: Gaining an in-depth knowledge of our solutions in order to provide basic and expert-level technical support to our customers Providing to our customers training sessions (which last normally three days) to ensure that they efficiently use our solutions in their manufacturing or design processes Performing advanced software demonstrations adapted to the specific needs of our potential customers Communicating the specific needs of our customers to the software development team The primary work location for this position will be from your home. You will also be required to travel throughout the United States. Qualifications University Degree in Mechanical Engineering or a similar field Experience with CAD/CAM software and design and manufacturing processes Allowed to travel freely between Canada and the United States Comfortable with client contact and determined to understand and meet the needs of our customers InnovMetric offers excellent working conditions: Flexible schedule that facilitates work/family balance 401(K) Plan Competitive salary Bonus plan Health insurance plan Assistance program for employees and their families We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.
    $66k-100k yearly est. 1d ago
  • Information Technology Field Technician

    Hcltech

    Support specialist job in Detroit, MI

    Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $40k-71k yearly est. 1d ago
  • Store POS Support Specialist

    Dunham's Sports 4.1company rating

    Support specialist job in Troy, MI

    We are looking for a full-time Store POS Support Specialist to join the Store Support Help Desk department. You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers POSITION RESPONSIBILITIES: • Responds to telephone calls, emails and other requests for support. • Process shipping of POS equipment to stores. • Coordinate problem resolution across internal departments. • Basic knowledge of commonly used concepts, practices, and procedures within store operations. • Relies on pre-established instructions and guidelines to perform the functions of the job. KNOWLEDGE AND SKILLS PREFERRED: • Minimum 1-2 years of store retail experience • Excellent verbal communication skills • Ability to think on your feet and solve problems quickly. • Organized and self-motivated • Computer skills that will allow easy navigation through software products to reset passwords, MS Office, call tracking, and email. SCHEDULE / HOURS: We are looking to staff the Store Support Help Desk with associates who have flexible work schedules to cover our normal office hours below, as well as the extended office hours that occur during November and December. This position will also be involved in the after-hours emergency Line rotation. • Monday-Friday 7:00 AM to 8:00 PM • Saturdays 9:00 AM to 8:00 PM • Sundays 10:00 AM to 7:00 PM
    $25k-32k yearly est. 4d ago
  • IT Technician / Desktop Support / IT Support

    Astreya 4.3company rating

    Support specialist job in Ann Arbor, MI

    Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines mentorship and support to visiting or junior technicians Uphold Astreya's quality and service standards through professional communication and client interaction Essential Duties and Responsibilities (All Levels): End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Education and/or Work Experience Requirements: Level I Required: High School Diploma or GED Preferred: Enrollment in IT-related coursework or vocational training Certifications (plus): CompTIA A+ Google IT Support Certificate or similar entry-level credential Independently diagnoses and resolves issues. OS & Platform Knowledge Supports Windows/mac OS basics Supports and configures multiple OS platforms Mobile & Endpoint Management Basic support for mobile devices MDM exposure, configures and supports endpoints AV/VC Systems Performs room checks, reports issues Troubleshoots AV problems and supports meetings Networking Fundamentals Understands connectivity basics Diagnoses common network-related issues Imaging & Deployment Assists with imaging Performs full device imaging and deployments Inventory & Asset Management Tags and tracks equipment Manages and reconciles inventory independently ITSM & Ticket Management Updates and closes tickets Owns queue, manages SLAs, escalates as needed Physical Requirements: Lifting & Carrying: Must be able to regularly lift and carry up to 50 lbs (22 kg) Includes monitors, CPUs, AV equipment, and other IT hardware Mobility & Posture: Frequent standing, walking, bending, kneeling, crouching, and reaching May require working in tight or awkward spaces (e.g., under desks, behind racks) Manual Dexterity: Ability to use hands and fingers to handle, install, or adjust small components and cables Use of standard IT tools (e.g., screwdrivers, cable testers, label printers) Vision & Focus: Close vision required for reading device labels, part numbers, and screen details Must be able to focus on a computer screen for extended periods Work Environment: Work performed primarily in office, data center, and/or AV-equipped conference rooms Exposure to electric components, server noise, and climate-controlled spaces Onsite Requirements: This is a 100% onsite role; presence during working hours is mandatory Occasional local travel may be required (for multi-building campuses or nearby sites) Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $38k-64k yearly est. 4d ago
  • Office Support Specialist

    Routeone

    Support specialist job in Farmington Hills, MI

    The purpose of this position is to assist the RouteOne team with facilities and administrative support as well as support the CEO and other company executives as needed. Responsibilities include but are not limited to: Working closely with the CEO and managing the executives' schedules, travel, and other related duties, acting as the first point of contact for employees and visitors, filing, maintenance coordination, day-to-day functions of the office, and other ad hoc projects related to Human Resources responsibilities. Job Responsibilities Greet visitors and direct them to the appropriate office/personnel. Order and support lunch requests on a weekly basis based on leadership requests for meetings, company events, etc. This may include lunch setup and cleanup as needed. Act as first point of contact with customers and vendors providing a strong customer service image for the company. Provide professional and administrative support in all areas for the executives, including scheduling meetings for CEO and other Executives Schedule travel (airfare, hotel, and car rental) for CEO and other officers. Review and approve all other non-executive travel to confirm that company guidelines are followed, as needed. Event registration for CEO and other officers. Assist HR department with recognition awards and employee gift ordering. Maintain confidential files in line with company policies and government regulations. Assist Accounting team with processing accounts payable checks, certified mailings, bank deposits and other related transactions. Conduct clerical duties, including filing, answering phone calls, preparing documents, etc. Responsible for badge management for new and existing employees. Maintain clean and safe atmosphere around offices. Communicate company-wide messages concerning office related announcements, events, and office etiquette. Work with Security team to audit and maintain RouteOne facilities and related policies and procedures. Respond to maintenance requests and serve as the point of contact for office inquiries. Order office and shipping supplies as needed. Collect, sort, and distribute mail. Assist with scheduling, booking, and planning company events and meetings Assist in preparation and onboarding of new hires, including equipment distribution, I-9 support, , badge management, and conducting tours. Assist in ad-hoc projects as needed. Maintain safety, security, and privacy standards throughout all areas of responsibility. Knowledge Basic knowledge of facilities maintenance principles, procedures, and best practices. Experience in event planning a plus. Experience working with a diverse workforce a plus. Prior administrative experience in a corporate setting a plus. Skills Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio. Abilities Ability to communicate information and ideas, both orally and in writing. Self-starter with excellent communication skills with an upbeat attitude. Ability to work in a team environment. Ability to exercise sound judgment and develop creative solutions. Organized and able to manage time/projects with a strong attention to detail. Ability to work with all levels of staff and management. Excellent writing skills. Other Essential Requirements High school diploma or a Bachelor's degree in business, administration, or a related field. 1-2 years' experience in an office setting a plus. Exceptional time management. Able to prioritize tasks to optimize productivity.
    $34k-44k yearly est. 3d ago
  • Gen AI Specialist

    Global Connect Technologies 4.4company rating

    Support specialist job in Dearborn, MI

    Job Description & Skill Requirement: Core Responsibilities • Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text understanding, generation, summarization, and contextual reasoning within engineering workflows. • Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents, chain-of-thought/reasoning systems) for process automation, decision support, and engineering knowledge orchestration. • Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions - combining LLMs with vector databases, search engines, and enterprise knowledge sources for high-fidelity document analysis and Q&A. • End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert systems, and external tools using orchestration frameworks (such as LangChain, LlamaIndex, Haystack, CrewAI, etc.). • Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure (LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc). • Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain challenges and maintain compliance/privacy. • Stay current with the fast-evolving AI landscape (open weights, small/efficient models, guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new approaches into the organization. Preferred: • Experience optimizing for model cost, latency, reliability, and scaling in production. • Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers, access controls, audit trails). • Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents, etc.). • Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services (Azure ML, AWS Sagemaker, GCP Vertex).
    $31k-52k yearly est. 21h ago
  • Sr. SAP Functional Support Specialist

    Rolls Royce 4.8company rating

    Support specialist job in Novi, MI

    Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. Key Accountabilities: * Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries * Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime) * Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders) * Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements * Control global development of Change Requests (including approval of Impact Analysis) * Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective * Give the final authorization of transport requests to Quality Assurance and Productive system * Facilitate process standardization from technical perspective including responsibility for solution design * Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management * Review and approve technical change documents produced by external consultants and internal employees * Review and approve solution by endorsing Blueprint Solution Document (BSD) * Review and Manage completeness of System Documentation * Coordinate implementation projects with external consultants * Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct * Perform special projects as required Basic Requirements: * A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience. * 20% Travel - international and domestic (short notice) * Must be available to work flexible hours, including nights and weekends, when necessary Preferred Qualifications: * Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation. * Excellent organizational, planning, and follow up skills * Excellent analytical and problem solving skills * Excellent presentation skills * Strong oral and written communication skills * Strong interpersonal skills * Strong ability to work independently and with others * Proficient with PC and MS Office Suite * Multiple lifecycle implementations of SAP Software * SAP PS / PPM Certification * Experience with SAP PPM * Experience with developing custom code in SAP Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Job Posting Date 01 Dec 2025; 00:12 Pay Range $110,476 - $179,524-Annually Location: Novi, Michigan Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
    $110.5k-179.5k yearly Auto-Apply 3d ago
  • Help Desk Support

    Collabera 4.5company rating

    Support specialist job in Ann Arbor, MI

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************
    $66k-90k yearly est. 11h ago
  • Deskside Suppor

    Artech Information System 4.8company rating

    Support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Job Description: Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595
    $49k-59k yearly est. 60d+ ago
  • BI Production Support Specialist

    MSR Technology Group

    Support specialist job in Southfield, MI

    Job DescriptionDuties/Responsibilities Proactively monitor application health Respond to tickets from ticketing system and other stakeholders Monitor defect management queue and drive resolution Provide status update in daily stand up calls Publishing of a weekly, monthly application health status Support administration of user privileges, user creation and role management Performing root cause analysis of production issues and publish to stakeholders Guide external resources on prioritizing tasks to support project Implement, publish, and updating production support documentation and processes Post-Production support (Production launch support as required) Work on minor bug fixes or enhancements as required Perform audit reviews with deployment team and plants to ensure system quality Qualifications Bachelors or other degree in Information Technology Automotive industry experience preferred Excellent problem-solving skills and analytical skills 2+ Year(s) of relational database/SQL experience. Knowledge of Service Oriented Architecture (SOA). Ability to work effectively in a team environment Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization Strong interpersonal skills with the ability to work independently and within a team environment Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel Presentation skills Fluent in English.
    $72k-122k yearly est. 18d ago
  • Application Specialist

    SMC Corporation 4.6company rating

    Support specialist job in Detroit, MI

    PURPOSE * As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES * Participate in monthly conference call and provide application success stories, share and distribute details to branch team * Focus on identifying and closing major revenue producing projects * Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. * Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. * Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence * Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. * Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry * Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. * Successfully complete other duties as prescribed by sales management as necessary * Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. * Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. * Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. * Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. * Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development * Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. * Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues PHYSICAL DEMANDS/WORK ENVIRONMENT * Fast paced environment (includes both office and field work) * Travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs MINIMUM REQUIREMENTS * Bachelor's Degree, or equivalent work experience * Advanced industrial automation product and application experience with SMC or equivalent industry * Experience with or knowledge of competitive product and applications * Demonstrated ability to correctly apply and implement our newest "high tech" products. * Extensive SMC Application knowledge or equivalent industry * Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. * Fluid Power Pneumatic Specialist Certification preferred * Proficient in CRM and the use of computers and ability to learn new programs and tools as required * Clean driving record For internal use only: Sales001
    $82k-111k yearly est. 60d+ ago
  • Engineering Support Specialist - Senior (1447857)

    Brightwing

    Support specialist job in Auburn Hills, MI

    Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix) Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings Assist plants with developing and updating energy action plans Lead the development of energy best practice projects to improve key performance metrics Support the global energy organization in the review and analysis of energy best practices and innovation-based projects Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management) Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Requirements: Basic Qualifications Bachelor's degree in Engineering Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. Certified Energy Manager (CEM) professional certification Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives Effective written and verbal communication skills Strong leadership, analytical and problem-solving skills Proficient use of Microsoft Office suite and/or other software. Preferred Qualifications At least 8 years of energy management Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)) Contract to hire opportunity
    $55k-87k yearly est. 50d ago
  • Operations Support (After-hours)

    RJ Logistics

    Support specialist job in Southfield, MI

    Full-time Description RJ Logistics is seeking a customer-focused After-hours Operations Support professional to join our growing. This position is responsible for providing streamlined business continuity and operational support to the Carrier Team by delivering a positive end-to-end experience. This role involves managing shipment details, resolving issues, tracking freight, coordinating with carriers, and maintaining effective communication across shifts and with customers. This hybrid position will be remote providing weekend support coverage and in-person during the weekdays scheduled. Key Responsibilities · Track and monitor shipment details to ensure accurate communication and timely updates. · Call drivers and utilize tracking tools to monitor freight in transit. · Resolve shipment issues promptly to maintain operational efficiency. · Coordinate with carriers to confirm pickup and delivery schedules. · Maintain clear and professional communication with customers, carriers, and internal teams across shifts. · Accurately document and update shipment statuses in relevant systems. · Support business continuity by providing reliable after-hours operational coverage support. Key Skills & Abilities · Proven experience in logistics or customer service support roles. · Strong organizational and administrative skills to manage multiple shipments and deadlines. · Ability to identify issues with a focus on delivering positive solutions. · Present well-developed interpersonal skills and service skills with the ability to always uphold professionalism. · Be flexible - quickly adjust to new conditions, priorities, or challenges in a dynamic work environment. Why RJ Logistics | People-Centric. Customer-Obsessed. Growth-Driven. At RJ Logistics, we believe in Being Better Than Yesterday. Join a growing, relationship-driven team that values integrity, collaboration, and innovation - that invests in our team members success.
    $27k-41k yearly est. 15d ago
  • Peer Support Specialist - Veteran's Services Non-Certified

    Easterseals MORC

    Support specialist job in Southfield, MI

    Why should you join Easterseals MORC? Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including: Metro Detroit's 101 Best & Brightest Companies to Work For West Michigan's 101 Best & Brightest Companies to Work For Want More? As a full-time employee at Easterseals MORC you're eligible for the following benefits: We value diversity and believe in motivating employees to do their very best Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements. Continued professional development Company-paid laptop to do your job with ease Competitive salaries Bonus opportunities Medical/Dental/Vision coverage with company contribution Generous Vacation Time Mileage reimbursement 401K with company match Healthcare reimbursement Dependent reimbursement Wellness program and incentives Performance bonus opportunities Dress for your day Cutting edge technology Public Service Loan Forgiveness Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc. 2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy. 3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible. 4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP). 5. Assist consumers in obtaining services that suit their individual recovery needs. Must meet the following requirmnets: 1. received services through Community Mental Health Organization 2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery). 3. Posses a highschool diploma or GED.
    $36k-66k yearly est. 56d ago
  • Engineering Support Specialist - Senior

    Altair 4.6company rating

    Support specialist job in Auburn Hills, MI

    Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. * Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications. * Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results. * Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership. * Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. * Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix). * Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings. * Assist plants with developing and updating energy action plans. * Lead the development of energy best practice projects to improve key performance metrics. * Support the global energy organization in the review and analysis of energy best practices and innovation-based projects. * Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included. * Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management). * Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Basics: * Bachelor's degree in Engineering. * Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. * Certified Energy Manager (CEM) professional certification. * Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. * A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives. * Effective written and verbal communication skills. * Strong leadership, analytical and problem-solving skills. * Proficient use of Microsoft Office suite and/or other software. Preferred: * At least 8 years of energy management. * Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)). How You Will Be Successful: * Envision the Future * Communicate Honestly and Broadly * Seek Technology and Business "First" * Embrace Diversity and Take Risks What We Offer: * Competitive Salary * Comprehensive Benefit Package * 401(k) with matching contributions * Paid Time Off * Employee Discounts * Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $71k-83k yearly est. 50d ago
  • Part Time Transitional Living Specialist

    Comprehensive Youth Services 3.0company rating

    Support specialist job in Port Huron, MI

    Job DescriptionSalary: $15 per hour Wings of the Harbor a program of Comprehensive Youth Services, Inc., is a transitional living program for young adults 16-21 years old. It is an 18 month program that assists young people in learning the life skills needed to be self sufficient. We are currently looking for a team member to assist with shift coverage as a float person. The program is open 24/7 365 days a year. Shifts are typically 8am-4pm, 4pm-12am, and 12am-8am. This is a part time position with up to 60 hours in a two week period. Schedules are posted in advance in regards to what shifts need to be covered. Job Duties Include: Assist in the implementation of the TLP in accordance with licensing standards utilizing the Ansell-Casey Transitional Living Assessment, Curriculum and Guidebook. Maintain policies and procedures governing the TLP. Participate in the training program, staff meeting and supervision of the TLP. Assist in the implementation of the TLP including coordination with community agencies and resources. Assist in meeting contract and licensing requirements and completing required paperwork. Remain awake during the entire shift, completing all required cleaning, inventory, resident monitoring, bed checks and preparation of life skills packets. Assist in observing all health, fire and regulations and answer crisis calls. Assist residents with planning personal schedules and leisure time, teaching daily living skills and providing transportation when necessary. Assure participants medical and safety needs are met. Help facilitate house meetings and the weekly forum. Additional duties assigned by the TLP supervisor as needed Job Location: 1114 Court Street, Port Huron, Michigan 48060
    $15 hourly 18d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Support specialist job in Livonia, MI

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $40k-71k yearly est. 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Macomb, MI?

The average support specialist in Macomb, MI earns between $25,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Macomb, MI

$38,000

What are the biggest employers of Support Specialists in Macomb, MI?

The biggest employers of Support Specialists in Macomb, MI are:
  1. The Salvation Army
  2. Dunham's Sports
  3. Hope Network
  4. Easterseals MORC
Job type you want
Full Time
Part Time
Internship
Temporary