Supportive Housing Associate - 5269
Support specialist job in Ashland, OR
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD!
What We Offer
Enjoy our many benefits and incentives including:
Affordable Medical/Dental/Vision plans
Flexible Spending Account
Generous Paid Time Off
Whole Health & Wellness Reimbursement Program
Professional development and training opportunities
100% Vested Retirement Plan w/ up to 6% Match
Holiday Pay (9)
Paid Personal Growth Hours
Paid Time Off for Mental Health
Company Paid Life Insurance
Spontaneous & Longevity Bonuses
Loan Forgiveness Program Eligibility
Employee Assistance Program (EAP) & Tobacco Cessation Program
For more details about our benefits, visit our website!
About the Position
We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques.
If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you!
Vocational Training Program
For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program.
Work Schedule: Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site.
What You'll Make
$22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am.
Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).
About the Program
Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs.
ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.
What You'll Need
Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below:
Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field;
OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting;
OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training
If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.
Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing.
Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.
Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.
We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.
About Us
ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.
We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.
Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site.
Compensation details: 22-23.75 Hourly Wage
PI29d3445ed75a-37***********9
PT Specialist - $5,000 Sign-On Bonus
Support specialist job in Eagle Point, OR
Physical Therapist - Orthopedics at Providence Medford Medical Center- Full-Time, Day Schedule
$5,000 Sign-On Bonus for eligible rehires and external hires that meet required qualifications and conditions of payment.
Want to know what it's like working at Providence? Click HERE
Providence offers a fantastic benefits package which include but is not limited to:
Free, convenient, and ample parking
Medical Plan Assistance Program - provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income
Tuition Reimbursement/Education - includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and masters degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap
Paid Time Off - Benefit eligible caregivers receive up to 25 days per year
Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/or Roth aftertax) contributions to help you save for retirement.
Lyra Caregiver Assistance Program - Up to 25 counseling or coaching sessions per eligible member per year
The Physical Therapist manages and provides skilled physical therapy to patients/clients with a wide variety of diagnoses and disabilities, taking into account the individual patient special physical or age-related needs. Requires skills in patient/client evaluation and treatment, as well as professional consultations to achieve maximum patient/client independence in accordance with the individual functional level and potential. This position is going to be a 100% Orthopedics Position.
Our location offers one on one 45 minute appointments for our patients.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
Bachelor's Degree from an accredited Physical Therapy Program. Or
Master's Degree from an accredited Physical Therapy Program. Or
D.P.T. from an accredited Physical Therapy Program.
Coursework/Training and Occasionally a position will require specialized physical therapy training to meet a particular department need.
Upon hire: Oregon Physical Therapist License
Within 30 days of hire: National Provider BLS - American Heart Association
Upon hire: For PL540 (PCC) & PL580 (BNC) ONLY- In compliance with company policy and state regulations, a Department of Human Services (DHS) background check is required for this position.
Occasionally a position will require specialized physical therapy experience to meet a particular department need.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 363747
Company: Providence Jobs
Job Category: Rehabilitation
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Clinical Professional
Department: 5010 PMMC OP PHY THERAPY ORTHO
Address: OR Medford 1045 Ellendale Dr
Work Location: Medford Medical Center Bldg-Medford
Workplace Type: On-site
Pay Range: $44.18 - $68.57
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Dynamic PC Support Techician
Support specialist job in Medford, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Support specialist job in Medford, OR
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Support specialist job in White City, OR
Linde Gas & Equipment Inc. IT Support Specialist Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment.
What we offer you!What we offer you!
* Competitive compensation
* Comprehensive benefits plan (medical, dental, vision and more)
* 401(k) retirement savings plan
* Paid time off (vacation, holidays, PTO)
* Employee discount programs
Career growth opportunities
What you will be doing:
Key Responsibilities:
* Technical Support:
Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution.
Provide technical assistance for application system upgrades and monitor changes to operating system software as directed.
* Performance Monitoring & Maintenance:
Analyze performance and implement improvements to ensure the stability of personal computers.
Proactively monitor and maintain personal computers and resolve user-reported issues.
* Hardware and Software Deployment:
Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support.
Order computer supplies and maintain resource availability as required.
* Conference Room A/V Support:
Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings.
* Device Management:
Troubleshoot and activate smartphone, tablet, and handheld devices
* Process Adherence:
Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets.
Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently.
* Problem Analysis & Recommendations:
Analyze potential solutions and recommend the best course of action within your area of expertise.
Present findings and actionable recommendations to stakeholders.
* Task Management:
Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner.
What makes you great:
Basic
* 3-5 years of experience in IT equipment support
* Experience working with computer needs of a plant operations environment including control networks
* Proficiency in troubleshooting hardware, software, and A/V systems.
* Strong problem-solving abilities to address technical issues and ensure system stability.
* Excellent communication skills with the ability to work both independently and collaboratively.
* Experience with IT desk-side support or technical assistance roles.
* Expertise in managing technical escalations and meeting SLA targets.
* Prior involvement in IT projects or initiatives.
* Ability to make decisions based on analysis of available alternatives using sound judgment
Preferred Qualifications (Optional):
* Degree or advanced studies in computer science or related field
* Experience working in fast-paced environments or with cross-functional teams
* Experience with tools associated with networking
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1
Help Desk Technician
Support specialist job in Medford, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Technical Support Specialist
Support specialist job in Medford, OR
INNERGY is revolutionizing the woodworking industry with purpose-built, cloud-based ERP software designed specifically for custom manufacturers. Our platform empowers businesses to run smarter, faster, and more efficiently, bridging the gaps between design, production, and delivery for those who craft architectural millwork, cabinetry, and casework. But what truly sets us apart is our people.
Now, with exciting momentum and recent acquisition, INNERGY is entering a high-growth phase. We're scaling quickly and thoughtfully-bringing in top talent and new ideas to help us reach the next level. It's an incredible time to join a team where your contributions will have real impact, your voice will be heard, and your work will help shape the future of a fast-evolving company and industry. At INNERGY, we believe that how we work matters just as much as what we build. Our culture is rooted in curiosity, continuous improvement, and a drive to create “raving fans,” both in our customer base and on our team.
Position Summary
As a Technical Support Specialist, you'll ensure clients receive fast, accurate, and empathetic help while fully leveraging INNERGY Design and integrated CAD/CAM solutions. You'll troubleshoot complex technical issues, collaborate across teams, and help shape the future of support by training our AI systems to anticipate and resolve client needs automatically.
This role bridges client experience, technical excellence, and AI innovation, directly impacting customer satisfaction, operational efficiency, and product improvement.
📍 Location: Onsite in Medford, Oregon
🕒 Hours: 7:00 AM - 4:00 PM PST, Monday-Friday
Key Responsibilities
Client Support & Experience
Manage and resolve client issues through Intercom and Microsoft Dynamics, ensuring responses meet SLAs and deliver a consistently positive experience.
Communicate complex technical concepts clearly and empathetically to build client confidence and trust.
Technical Troubleshooting
Diagnose and resolve issues related to INNERGY Design, Microvellum Toolbox, and AutoCAD-based integrations.
Support workflows including CAD integration, library configurations, and manufacturing processes to ensure seamless design-to-production operations.
AI & Automation Enablement
Tag and label “How-do-I” tickets to train Intercom AI, improving self-service resolution rates.
Leverage ticket history and pattern analysis to improve AI accuracy, reduce manual intervention, and scale automation.
Knowledge Management
Develop and maintain a knowledge base of reusable responses, how-to articles, and best practices.
Continuously refine documentation to improve internal efficiency and client self-service.
Bug Reporting & Collaboration
Create detailed, reproducible bug reports from client issues.
Collaborate with Engineering and Product teams to drive fast, high-quality fixes.
Track recurring issues and share insights to inform product improvements.
Data & Process Optimization
Accurately tag and categorize tickets for reporting and analytics.
Identify trends and partner with peers to refine workflows and elevate the overall support experience.
Qualifications
2+ years in a technical support role, ideally within CAD/CAM software, design applications, or manufacturing technology.
Strong troubleshooting and analytical skills, especially in design-to-manufacturing workflows.
Proficiency with support platforms such as Intercom, Microsoft Dynamics, or similar systems.
Excellent written and verbal communication skills, with the ability to explain complex issues clearly and confidently.
Proven ability to manage multiple tickets in a fast-paced environment with accuracy and composure.
Preferred
Familiarity with INNERGY Design, Microvellum Toolbox, and AutoCAD-based systems.
Experience writing structured bug reports and collaborating with development/QA teams.
Exposure to AI-assisted support platforms or willingness to learn AI training methods.
Detail-oriented approach to ticket categorization, data tagging, and reporting.
Success Indicators
Maintain client satisfaction scores above defined benchmarks.
Contribute to measurable reductions in manual ticket load through effective AI training and documentation.
Deliver accurate, actionable bug reports that accelerate engineering response time.
Demonstrate continuous improvement in support efficiency, response quality, and knowledge sharing.
Why You'll Love It Here
At INNERGY, our mission is to create raving fans, and that starts with our people. We're a team that leads with empathy, adapts with agility, and shows up for one another. Our inclusive culture is rooted in trust and driven by impact, curiosity, and a shared commitment to doing great work together. Everyone here rolls up their sleeves, leans into challenges, and brings their unique perspective to the table. We listen, learn, and grow together. If you're energized by impact, fueled by purpose, and excited to build with people who truly care, you'll love it here!
INNERGY is an Equal Opportunity Employer and values diversity at all levels. We are committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.
⚠️ Please Beware of Recruitment Scams
At INNERGY, we take the security of our applicants seriously. Please be aware of potential scams where individuals or entities falsely represent themselves as our recruiters or hiring managers. We will never ask for sensitive personal information (such as Social Security numbers, bank details, or payment of any kind) during the initial application process.
Key Points to Remember:
All official communication regarding our job openings will come from *************** email address or the domain app.bamboohr.com.
We do not require any form of payment from candidates to apply, interview, or secure employment with us.
If you suspect fraudulent activity or receive suspicious communication related to our job openings, please contact us directly or report it to the appropriate authorities.
Your safety is our priority, and we encourage all applicants to remain vigilant.
IT Field Support Technician_Medford
Support specialist job in Medford, OR
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Powered by JazzHR
RUFGGsqMje
Community Resource Specialist
Support specialist job in Grants Pass, OR
Community
Resource
Specialist
at
AllCare
Health
with
the
Population
Health
department
in
Grants
Pass,
Oregon!
Auto-ApplyCustomer Tech Support
Support specialist job in Grants Pass, OR
Description
Under limited supervision, the Customer Tech Support position is responsible for the interface between customer's engineering personnel, supplied documentation and the ESAM production line. Additionally, this position is responsible for the knowledge and communication of the specific customer's specifications and standards with how they apply to the assemblies being constructed. This position shall also provide training, leadership and technical support to all levels of employees.
Duties:
Interface with customers engineering personnel as necessary.
Provide leadership and technical support to others related to the manufacturing functions.
Implement manufacturing processes, documentation and quality standards that support the customer's requirements.
Provide support for Pre-build drawing reviews.
Able to distinguish colors.
Possess technical writing skills with the ability to write manufacturing process procedures.
Must be able to read and interpret blueprints, engineering specifications, ECR/ECO documents and implementation.
Able to identify quality problems and use knowledge of process and document flow to identify and document necessary corrective action.
Stand or sit for eight (8) or more hours per day.
Must be available to work overtime and weekends if needed.
Perform special assignments and other duties as required.
Requirements:
Ensure department area is FOD free.
Understand, embrace and ensure compliance to ESAM's safety policies and procedures.
Creates department efficiencies and brings ideas to senior management.
Stay within budget guidelines.
Benefits:
401(k) with up to 3% company match
Health, Dental, and Vision Insurance
Life insurance
Short Term Disability Insurance
Paid time off
Sick time
Schedule:
Monday- Friday 5:00am-1:30pm
OT is required, as needed. OT Hours: Mon-Thursday 2 hours immediately before/following shift, and Sat.
System Support Technician I
Support specialist job in Jacksonville, OR
Lifeline is the #1 Managed Service Provider (MSP) in the region! We are a locally owned, dynamic company looking to add to an already awesome staff and work culture! We have been in business for 21 years with steady and progressive growth.
We have very high expectations for our staff. Do you have what it takes to join our team, and help take us to the next level? We want high performers, A players, that are great teammates and have a heart to serve. Will you exceed our expectations? If so, then please apply.
Some company perks:
Dynamic and unique work environment
Very competitive salaries
Bonuses & profit sharing
Total Benefit Package - Health Insurance, 401K (w/employer matching), PTO + paid Holidays
Employer paid continuing education / certification programs
Paid health club membership
Employee birthday lunches, complimentary in-office snacks, coffee
General Summary
The Systems Support Technician I is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, VoIP, and vendor specific hardware and software. This position is a combination of in office and at customer sites. What's best for the client is the motivation and catalyst that drive everything at Lifeline.
Essential Duties and Responsibilities
Act as a single point of contact for the customer for all types of service requests
IT Support relating to technical issues involving Microsoft's core business applications and operating systems
Support of disaster recovery solutions
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security/cloud solutions
Basic remote access solution implementation and support: VPN, Terminal Services, and RDP
Consistent system and service ticket documentation, maintenance and review in ConnectWise and IT Glue
Timely communication with customers is required
Additional Duties and Responsibilities
Expected to provide and be a part of the on-call 24/7, rotating schedule
Tickets need to be addressed within 30 min. of assignment to you.
Ability to work unsupervised, individually, and/or within a team and communicate effectively
Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
Escalate service requests that require engineer level support
Responsible for entering time and expenses in ConnectWise as it occurs
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Enter all work as service tickets into ConnectWise
Knowledge, Skills, and/or Abilities Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous MSP experience is desired
Never hesitate or be afraid to ask questions
Basic understanding of operating systems, business applications, printing systems, VoIP systems, and network systems
Basic understanding of technology hardware and equipment: workstations, laptops, firewalls, switches, printers, scanners, phones, monitors, routers,
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task, adapt to changes quickly, stay calm and poised
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization's key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast-moving environment.
Expectations
Communicate very well, all the time
Treat others with respect and be kind
Excellent attention to detail
"Extreme Ownership" attitude, be accountable and humble
Salary Range
$50,000 - $65,000, DOE
Full Benefits
This is a full time, exempt, salaried position
General work hours will be M-F 8:00am - 5:00pm
Information Systems Help Desk I
Support specialist job in Grants Pass, OR
$21.00-$23.00 per hour, depending on experience
Evergreen Federal Bank is seeking talented professionals who believe in offering exceptional customer service and enjoy making a positive difference in the community where they live. Celebrating over 90 years of operation, our institution has provided many stable careers. We offer competitive pay, great benefits, and community-centric culture. We are currently accepting applications for an information systems help desk support position in our Grants Pass office. This position provides exposure and hands on experience with a wide range of technologies and room for growth. Qualified individuals will possess a commitment to superior customer service, attention to detail, and excellent decision making skills, a strong work ethic, and knowledge of information systems. Duties include end user support, installing, troubleshooting computer hardware and software, secure configuration of software and peripherals, and peripheral devices. Certifications, server and network experience a plus.
Job Summary and Responsibilities
The IS Help Desk I position is responsible for providing first level technical assistance and support to all Evergreen employees related to computer systems, hardware, and software.
Essential functions of the IS Help Desk I position include:
Answer queries by phone, email, SMS, instant messaging and verbally.
Sort, prioritize, remediate and/or escalate all information technology related problems as necessary.
Run diagnostics, isolate and troubleshoot simple problems.
Effectively document and/or express concerns during escalation to IS Manager or IS Administrator.
Compliance with internal policies and procedures, as well as applicable law and regulations including the Bank Secrecy Act.
Travel between branch locations to assist staff when needed.
The IS Help Desk will manage, install, support and maintain the following technologies and systems:
Windows and Mac client operating systems
Peripheral devices
Cisco Desk Phones
Local and network printers
Workstation software such as MS Office, and various vendor applications
NTFS Permissions in local and domain contexts
Folder and File systems
During the course of work the IS Help Desk will have the opportunity to develop technical knowledge and understanding in the following areas:
IP telephony
Active Directory/Group Policy
Windows server operating systems and Software
Endpoint protection
Network devices and appliances
Eligibility
Skills and Abilities
It is necessary to manage a wide range of issues with varying priorities and urgencies. It is necessary to properly re-prioritize support cases as more urgent issues arise. Well established understanding of service relationships, fine attention to detail, consistent task documentation, superior troubleshooting logic. Strong oral and written communication skills. This position requires a high level of trust, confidentiality and excellent decision-making skills.
Education/Experience
Knowledge and skills equivalent to a two-year degree. Experience with workstation hardware and software, server hardware and software, network devices and superior troubleshooting ability desired. Certifications and TCP/IP Networking experience a plus. Must maintain a current and valid Oregon driver's license.
Physical Requirements
Be able to remain in a stationary position for prolonged periods.
Move about the office to access file cabinets, office machinery, etc.
Be able to navigate areas under desks, counters, etc.
Be able to move/transport up to 50 lbs.
Operate a computer and other office machinery, such as a calculator, copy machine, printer, scanner, and other standard office equipment.
The work primarily performed in this position is done within indoor, climate-controlled environments.
The ideal candidate must be able to complete all essential functions and physical requirements of the job with or without a reasonable accommodation.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
On-Call IT Field Technician - Medford, OR -Hiring NOW
Support specialist job in Ashland, OR
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Program Support Specialist III
Support specialist job in Grants Pass, OR
Title Program Support Specialist III Secondary Title Healthcare and Early Childhood & Elementary Education Group / Grade 7 Classification Classified Overtime Eligible Non-Exempt Division Student Learning & Success Differentials Bilingual Department
Healthcare and Early Childhood & Elementary Education
Reports To
Assistant Director of Healthcare Programs
Supervision Received
Works under the direction of the Assistant Director of Healthcare Programs.
Supervisory Responsibility
Supervision is not a responsibility of this position. May oversee student employees.
Position Summary
Provides administrative, technical, and student support services for the Allied Health, Dental, Emergency Services, and Early Childhood & Elementary Education programs. The position assists with recruitment, onboarding, and compliance processes for students entering healthcare and education programs, including background checks, drug screens, and immunization tracking. Supports program operations through coordination of events, communication with community partners, and accurate data management. Contributes to a positive, efficient, and student-centered experience across multiple program areas within the School of Health and Public Service.
1.
Program Coordination
* Responds to inquiries regarding healthcare and education programs.
* Assists students with entry, progression, and completion of program requirements.
* Coordinates and monitors compliance for background checks, immunizations, and drug screenings in accordance with college and clinical partner requirements.
* Supports faculty and staff in implementing admissions and placement processes.
* Participates in selection committees and assists with scoring and placement coordination.
2.
Recruitment and Outreach
* Conducts outreach and recruitment activities at local high schools, career fairs, and community events.
* Builds and maintains relationships with agency partners, employers, and community organizations to support enrollment goals.
* Coordinates program tours, orientations, and information sessions.
* Promotes programs through presentations, marketing materials, and communications aligned with the RCC Recruitment Plan and Disproportional Enrollment Report.
3.
Administrative Support
* Schedules meetings, events, and appointments for program faculty and staff.
* Prepares adjunct faculty notices of assignment, purchase orders, and room reservations.
* Assists with budget tracking, data collection, and preparation of reports and presentations.
* Creates and maintains records, forms, and correspondence related to student onboarding and program compliance.
* May assist with student employee scheduling or training.
4.
Data Management and Reporting
* Maintains databases and tracking tools to record student progress and compliance documentation.
* Generates end-of-term and end-of-year reports to measure recruitment and enrollment outcomes.
* Compiles data to support budget development, grant reporting, and process improvement.
* Ensures the confidentiality and accuracy of all data in accordance with FERPA, HIPPA, and departmental policies.
5.
Collaboration and Communication
* Collaborates with members of Admissions & Recruitment, Enrollment Management, and Student Services to ensure a seamless student experience.
* Communicates regularly with faculty, staff, and community partners to share updates and coordinate program needs.
* Serves as a resource for prospective and current students, connecting them with college services and advising.
* Participates in departmental and institutional meetings as assigned.
6.
Other Duties as Assigned
* May participate in college committees as assigned.
* Engages in professional growth opportunities as assigned.
* Performs other duties as assigned.
Institutional Expectations
* Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
* Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
* Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
* Embraces and leverages appropriate technology to accomplish job functions.
* Provides high quality, effective service through learning and continuous improvement.
Qualifications & Additional Position Information
1.
Minimum Qualifications
* Education - An Associate's degree in business administration, healthcare, or a related field.
* Experience - A minimum of three years of progressively responsible administrative or customer service experience, preferably in higher education or a healthcare-related environment.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines.
2.
Preferred Qualifications
* Experience in a community college or academic setting is preferred.
* Knowledge of healthcare and education program requirements and compliance processes.
3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
* Knowledge - Knowledge of advising processes, financial-aid regulations, college policies and procedures, admissions, testing, academic programs, career exploration, and post-secondary entry strategies. Familiarity with college programs and services within assigned areas; general office practices including database management, internet research, Microsoft Office Suite (Word, Excel, Access, PowerPoint), document imaging, and web-based applications.
* Skills - Strong organizational, verbal, and written communication skills. Proficiency with Microsoft Office Suite products. Skills in planning, facilitating, recruiting, presenting, and problem-solving. Ability to create and lead engaging presentations in support of recruitment efforts. Basic conversational Spanish preferred (required for some positions).
* Abilities - Ability to advise and mentor prospective and enrolled participants in planning, monitoring, and achieving goals. Assist participants in problem-solving and goal identification; analyze situations and determine required actions. Communicate professionally and confidentially with a diverse group of students, faculty, staff, and community partners. Maintain detailed and accurate manual and electronic records. Work effectively as both an independent contributor and a cooperative team member.
4.
Other Requirements
* Possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
5.
Remote Work Options (see AP 7239 Working Remotely for more details)
* This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.
6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
* Manual dexterity and coordination are required for more than half of the daily work period (approximately 60%), which is spent sitting while operating standard office equipment such as computers, keyboards, 10-key, telephones, and other devices. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires sufficient mobility to move materials weighing up to 5 pounds on a regular basis and up to 25 pounds occasionally. This position also requires clear verbal and written communication abilities.
7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this position, the employee primarily works indoors in an office or classroom environment. The work setting is well protected, with moderate noise levels and adequate lighting and ventilation. The employee is not exposed to hazardous conditions. Travel between campuses or to community sites will be required for events, meetings, or outreach activities. Evening or weekend work may occasionally be required to support recruitment or community events.
This is a Part-time Classified, 29 hour per week (72.5%, 52 weeks/year) position in the Healthcare and Early Childhood & Elementary Education department. Starting compensation is entry level for Group 7 on the 2025-26 Classified Wage Schedule.
Position is fixed term/grant funded through 6/30/2026, renewed annually, with continuation dependent upon funding. Fixed term/grant funded positions do not accrue seniority.
Position will remain open until filled, with screening scheduled to begin 11/25/2025. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609.
Public Service Loan Forgiveness
Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************
Bakery Specialist
Support specialist job in Medford, OR
Crumbl Cookies is currently seeking enthusiastic individuals to fill the role of Bakery Specialist. As a Bakery Specialist, you will play a vital role in our team, overseeing daily operations and ensuring exceptional customer experiences.
Responsibilities:
- Supervise and motivate team members, providing guidance and support as needed.
- Maintain a safe and efficient work environment, adhering to company policies and procedures.
- Monitor inventory levels and assist with restocking as necessary.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Assist with training new team members and providing ongoing coaching and feedback.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a leadership role preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive pay and opportunities for advancement.
- Employee discounts on delicious Crumbl Cookies treats.
- Fun and supportive work environment with a focus on teamwork and collaboration.
If you're passionate about delivering outstanding customer service and are ready to take on a leadership role in a dynamic and fast-growing company, we encourage you to apply for the Shift Lead position at Crumbl Cookies today.
Work schedule
Monday to Friday
Weekend availability
Day shift
Night shift
Supplemental pay
Tips
Benefits
Flexible schedule
Paid training
Employee discount
DMS Specialist
Support specialist job in Medford, OR
Dealership:L0105 Lithia Home Office
Lithia & Driveway | DMS Specialist
Compensation: The full salary range for this position is $19.25-$28.85/hr. The anticipated starting pay is $19.25-24.00/hr, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
At Lithia & Driveway, we are committed to providing exceptional service throughout the automotive ownership lifecycle. Our Dealer Mechanical Services (DMS) team plays a critical role in ensuring seamless administrative and accounting support across our operations.
The DMS Specialist is an experienced member of the DMS team, responsible for providing stellar customer service in both administrative and accounting capacities. This role supports the team by guiding initiatives, training junior staff, and ensuring key processes are completed accurately and efficiently.
What You'll Do
Administrative Duties:
Activate and cancel third-party and Lithia-owned service product contracts as authorized.
Manage workload efficiently and provide support to store teams as needed.
Provide back-up coverage and daily support across the department.
Accounting Duties:
Respond to Tier II ServiceNow inquiries and assist with phone support.
Reconcile product statements and bank accounts.
Manage GL processing, schedule reviews, and month-end processes.
Process LOF claims and submittals to product providers.
Conduct second review process on cancellation packets.
Leadership & Team Support:
Train and mentor junior staff, promoting continuous improvement.
Lead departmental initiatives and projects aligned with company goals.
Participate in cross-training within the department.
What You'll Bring
Strong attention to detail and a sense of urgency
Excellent written and verbal communication skills
Active listening and critical thinking abilities
Time management and ability to prioritize workload effectively
Proficiency in Microsoft Office, including Outlook, Excel, and OneNote
Familiarity with Accounts Receivable and Accounts Payable processes
Dealership accounting experience highly preferred
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyAssistive Technology Professional
Support specialist job in Central Point, OR
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
PST Specialist
Support specialist job in Medford, OR
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
QUARTERLY INCENTIVE BONUS PROGRAM
Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Work Schedule: Monday - Friday 7:00 am to 4:00 pm overtime and rotating Saturdays may be required
Work Location: Medford, OR
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Phlebotomy certification from an accredited agency is preferred
Previous experience as a phlebotomist preferred
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyComputer Field Technician
Support specialist job in Medford, OR
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Support specialist job in White City, OR
IT Support Specialist-25002311 Description Linde Gas & Equipment Inc. IT Support SpecialistLocation: Medford, OR Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure.
You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions.
Although the position is primarily based in Medford, support is not restricted to that location.
The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment.
What we offer you!What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities:Technical Support:Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution.
Provide technical assistance for application system upgrades and monitor changes to operating system software as directed.
Performance Monitoring & Maintenance:Analyze performance and implement improvements to ensure the stability of personal computers.
Proactively monitor and maintain personal computers and resolve user-reported issues.
Hardware and Software Deployment:Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support.
Order computer supplies and maintain resource availability as required.
Conference Room A/V Support:Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings.
Device Management:Troubleshoot and activate smartphone, tablet, and handheld devices Process Adherence:Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets.
Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently.
Problem Analysis & Recommendations:Analyze potential solutions and recommend the best course of action within your area of expertise.
Present findings and actionable recommendations to stakeholders.
Task Management:Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner.
Qualifications What makes you great: Basic 3-5 years of experience in IT equipment support Experience working with computer needs of a plant operations environment including control networks Proficiency in troubleshooting hardware, software, and A/V systems.
Strong problem-solving abilities to address technical issues and ensure system stability.
Excellent communication skills with the ability to work both independently and collaboratively.
Experience with IT desk-side support or technical assistance roles.
Expertise in managing technical escalations and meeting SLA targets.
Prior involvement in IT projects or initiatives.
Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): Degree or advanced studies in computer science or related field Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion.
We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc.
(LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.
S.
We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc.
LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1Primary Location Oregon-White CitySchedule Full-time Job - ITUnposting Date Ongoing
Auto-Apply