Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Support specialist job in Medford, OR
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-67k yearly est. 8d ago
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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in Medford, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-71k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Medford, OR
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-51k yearly est. 1d ago
IT Support Specialist
Linde Plc 4.1
Support specialist job in White City, OR
Linde Gas & Equipment Inc. IT SupportSpecialist Linde Gas & Equipment Inc. is seeking an IT SupportSpecialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment.
What we offer you!What we offer you!
* Competitive compensation
* Comprehensive benefits plan (medical, dental, vision and more)
* 401(k) retirement savings plan
* Paid time off (vacation, holidays, PTO)
* Employee discount programs
Career growth opportunities
What you will be doing:
Key Responsibilities:
* Technical Support:
Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution.
Provide technical assistance for application system upgrades and monitor changes to operating system software as directed.
* Performance Monitoring & Maintenance:
Analyze performance and implement improvements to ensure the stability of personal computers.
Proactively monitor and maintain personal computers and resolve user-reported issues.
* Hardware and Software Deployment:
Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support.
Order computer supplies and maintain resource availability as required.
* Conference Room A/V Support:
Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings.
* Device Management:
Troubleshoot and activate smartphone, tablet, and handheld devices
* Process Adherence:
Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets.
Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently.
* Problem Analysis & Recommendations:
Analyze potential solutions and recommend the best course of action within your area of expertise.
Present findings and actionable recommendations to stakeholders.
* Task Management:
Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner.
What makes you great:
Basic
* 3-5 years of experience in IT equipment support
* Experience working with computer needs of a plant operations environment including control networks
* Proficiency in troubleshooting hardware, software, and A/V systems.
* Strong problem-solving abilities to address technical issues and ensure system stability.
* Excellent communication skills with the ability to work both independently and collaboratively.
* Experience with IT desk-side supportor technical assistance roles.
* Expertise in managing technical escalations and meeting SLA targets.
* Prior involvement in IT projects or initiatives.
* Ability to make decisions based on analysis of available alternatives using sound judgment
Preferred Qualifications (Optional):
* Degree or advanced studies in computer science or related field
* Experience working in fast-paced environments or with cross-functional teams
* Experience with tools associated with networking
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-IS1
$43k-83k yearly est. 50d ago
IT Support Specialist
Premier Community Supports 3.2
Support specialist job in Medford, OR
Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services-including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.
We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive-at home and in the community.
What You'll Do
As a IT SupportSpecialist, you will be a key contributor to our IT operations and user experience. You'll support team members across the organization by:
Troubleshooting hardware, software, and network issues
Implementing, configuring, maintaining, and improving business-critical software
Teaching and supporting users with technology needs
Researching and recommending technology solutions
Documenting technical procedures and solutions
Helping ensure operational efficiency and compliance with policies
You'll be a proactive problem-solver who works independently when needed and collaborates closely with staff across all departments.
What Success Looks Like
Fast, accurate resolution of technical issues
Strong relationships built with staff, vendors, and community partners
Clear, timely documentation and communication
Confident decision-making aligned with PCS values and procedures
A strong sense of ownership and accountability
What You'll Bring to the Team
A positive, collaborative approach
Strong time management and organization
Respectful, professional interpersonal skills
Commitment to our mission and ethical standards
Requirements
Experience & Skills
4+ years in IT support roles
4+ years of customer service or call center experience
Comfortable using and teaching software (Outlook, Teams, Word, Excel)
Solid problem-solving, communication, and conflict resolution skills
Able to prioritize, plan, and adapt to changing environments
Experience with low-voltage wiring a plus
Experience with operational software & learning new tools quickly
Experience with the I/DD community is preferred
Education
High School Diploma / GED or equivalent
Other Requirements
Valid driver's license, current car insurance, and reliable transportation
Ability to travel locally and regionally
Ability to pass drug testing, CPR, and First Aid training as required
Work Environment
Office setting that is clean and climate-controlled
Occasional interruptions and varied tasks
Some lifting up to 10 pounds
Occasional local and regional travel
Reasonable accommodations are available for individuals with disabilities.
What We Offer
Health, dental, vision benefits available with 75% of cost paid by Premier
Accrue up to 80 hours of PTO (paid time off) per year
401K offered after 90 days of employment with up to 4% employer match
Pay Period: 1st and 16th of the month
Training and professional development opportunities
A fulfilling role where your work truly makes a difference
A collaborative team environment with supportive leadership and meaningful peer relationships
Why You'll Love Working Here
Feel valued every day knowing you're helping individuals live their best lives
Join a team that cares about each other and supports growth and wellbeing
Be part of a home-like setting-not just “a job” but a community
Salary Description $23.00-$26.00
$28k-57k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Medford, OR
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$49k-72k yearly est. 20d ago
Service Desk Engineer
Culture Fits
Support specialist job in Medford, OR
Job Description: About the Role
They are a growing Managed Service Provider seeking a dedicated-onsite Service Desk Engineer to join their service delivery team supporting mid-market clients. This role is ideal for a technically strong, client-facing engineer who thrives in fast-paced environments, values documentation and process, and takes pride in delivering exceptional support.
As a Service Desk Engineer, you will be the primary onsite technical resource for your assigned client, working closely with internal service delivery teams to ensure stability, performance, and long-term success of the clients IT environment. You will play a critical role in troubleshooting, infrastructure improvement, documentation, and end-user satisfaction.
Core Values We Look For
Collaboration: Works effectively with teammates, clients, and leadership. Values shared success over individual ego.
Ownership: Takes accountability for outcomes, follows through, and acts proactively rather than reactively.
Dependability: Consistently shows up prepared, reliable, and committed to delivering quality work.
Empathy: Demonstrates professionalism, patience, and understanding in all client and team interactions.
Key Responsibilities Service Delivery & End-User Support
Provide prompt, professional technical support to end users, ensuring issues are resolved within defined SLAs.
Troubleshoot hardware, software, and connectivity issues across Windows and mac OS environments.
Serve as the primary onsite escalation point for technical issues requiring hands-on support.
Documentation & Ticketing
Create, update, and maintain accurate documentation in IT Glue, including configurations, procedures, and client environments.
Log, manage, and resolve support tickets using ConnectWise, ensuring thorough documentation of troubleshooting steps and resolutions.
Infrastructure & Systems SupportSupport and maintain Microsoft 365 environments, including Exchange Online, SharePoint, OneDrive, and Teams.
Perform advanced troubleshooting for Active Directory, group policy, permissions, and identity-related issues.
Assist with network troubleshooting including DNS, DHCP, VPNs, and firewall-related issues.
Support Windows servers and virtualized environments, escalating to senior engineers when appropriate.
Client & Stakeholder Engagement
Act as a trusted technical resource for the client, providing clear communication and professional guidance.
Support executive and leadership users with a high level of discretion and responsiveness.
Communicate risks, delays, and recommendations clearly to internal teams and client stakeholders.
Projects & Continuous Improvement
Participate in infrastructure upgrades, migrations, onboarding activities, and improvement initiatives.
Identify recurring issues and recommend proactive solutions to improve system stability and user experience.
Assist Professional Services and Account Management teams with testing and validation of new configurations.
Required Experience & Qualifications
4+ years of experience in a supportor systems role; MSP experience strongly preferred.
Hands-on experience using ConnectWise for ticketing and service delivery.
Strong documentation discipline with IT Glue or similar documentation platforms.
Solid understanding of Windows operating systems, Microsoft 365, and Active Directory.
Experience supporting network infrastructure and security fundamentals.
Ability to work independently onsite while collaborating with remote teams.
Preferred Qualifications
Experience supporting mid-market or regulated environments.
Exposure to server virtualization and cloud-based infrastructure.
Industry certifications (CompTIA, Microsoft, Cisco) are a plus but not required.
What Success Looks Like in This Role
You will be the face of the MSP. Clients feel supported, informed, and confident in their IT environment.
Tickets and documentation are consistently accurate and up to date.
Issues are resolved efficiently with minimal escalation.
The Support Engineer is viewed as a reliable, trusted technical partner by both clients and internal teams.
$37k-54k yearly est. 33d ago
IT Field Support Technician_Medford
Gr8Ttek
Support specialist job in Medford, OR
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$34k-59k yearly est. Auto-Apply 60d+ ago
IT Field Support Technician_Medford
Gr8Ttek, LLC
Support specialist job in Medford, OR
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$34k-59k yearly est. 18d ago
Residential Support Specialist
A First Choice Staffing Service
Support specialist job in Medford, OR
We are looking to fill a temporary Residential SupportSpecialist position. It is 12 weeks minimum, but could become permanent. The schedule is 6:30 am to 3 pm, Tuesday through Friday, approximately 32 hours a week, but could change due to facility needs.
Wages $23.73 - $27.28 per hour, DOE.
Required:
Must have previous experience as a residential support, medical assistant, or CNA II.
Must have CPR and BLS certification
Residential SupportSpecialists provide patient-centered care for clients in our residential treatment facilities. Residential SupportSpecialists are an integral part of our residential clinical team and must be able to motivate, de-escalate, and coach clients during their stay in residential. The CRM/PSS certification includes training in motivational
interviewing, which sets the foundation for successful communication and general interaction with clients and coworkers. Responsible for creating and maintaining a professional, safe, and welcoming environment for all staff and clients.
Duties will include but are not limited to:
Gathering and assessing patient and client information to evaluate needs.
Ensuring clients maintain their daily treatment schedule.
Assisting clients with medication, taking vitals (temperature, pulse rate, respiration rate, blood pressure), and performing UAs.
Completing required documentation.
Performing client room and chore checks.
Assisting the team with unit laundry, supply maintenance, light cleaning, and visit preparation.
Must pass background check and drug screen.
Must be at least 18 years old to apply.
Work schedule
8 hour shift
$23.7-27.3 hourly 29d ago
Behavioral Health Support Specialist
Laclinicahealth
Support specialist job in Medford, OR
Full Time | Hourly
Birch Grove Health Center
We're committed to compassionate care for all. Our patients. Our employees. You.
At La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would our friends, family, and neighbors because that's who they are. If this appeals to you, La Clinica might be the right place to build your career. We're looking for the right team members to treat our patients with this level of care.
We extend our commitment to compassionate care to our employees as well. We invest in our employees' lives through competitive pay, comprehensive benefits packages, easy access to wellness, and personal and professional development.
We are seeking a Behavioral Health SupportSpecialist (BHSS) for our Birch Grove Health Center where we provide primary care services to people with significant mental health and substance use needs that often require care coordination and support to be successful in staying engaged in healthcare. As a BHSS, your primary responsibility is to assist patients in achieving their goals and improving their overall well-being. You will work closely with patients to provide support and guidance for goal setting and help them access community resources that will help remove barriers that prevent them from reaching their goals.
As part of the primary care team, BHSS team members work closely with the primary care provider, nurse, medical assistant, Behavioral Health Clinician, and other team members targeting behavioral health needs to include the mental health and substance use challenges of our patient population. At Birch Grove, our care team works closely with embedded partners from other mental health and substance use treatment organizations and this role is responsible for close care coordination and collaboration with these and other community partners foster patient wellness and satisfaction in a warm, therapeutic, and respectful manner.
We are dedicated to the primary care behavioral health (PCBH) integration model and support early learner Behavioral Health SupportSpecialists by offering:
Support towards obtaining a QMHA certification
Monthly training/clinical support
Offerings to shadow both internal and external continuum of care service providers
Responsibilities include the following:
Supports patient and team in identifying and advocating for referral to behavioral health-specific services (internal or external.) Provides ongoing follow-up support in-person or by telephone to support patient-identified goals. Identifies when patients may need more intensive case management support and refers patients to community partners whenindicated(i.e.MH intensive case management support).
Screens and provides intervention for a variety of health screenings (i.e. PHQ, SBIRT, GAD, etc.)
Provides coaching to patients with a variety of health conditions with a targeted focus on patients who have behavioral health needs.
Refers patients with behavioral health needs to BHCs for assessment and intervention and follows care plans providing supportive interventions as identified by BHC team members.
Screens and provides intervention to a person at risk for suicide, or domestic violence, creates safety plans, consults, and collaborates with BHCs and PCPs on interventions and referrals to appropriate services.
Assists PCPs and BHCs in delivery of group visits. Responsible for collaborating on group facilitation and curriculum development for group visits.
Utilizes motivational interviewing to assess patient readiness to change.
Utilizes a trauma-informed care practice of engagement with patients; for example, asking a patient, “What's happened to you?” rather than, “What's wrong with you?”
Ensures clear concise documentation in EPIC within scope of practice and in alignment with organizational policies.
Participates in care team huddles, discipline-specific team meetings, and monthly case consultation meetings.
Education and/or Experience: Required:
Minimum: High School Diploma
Excellent interpersonal communication and problem-solving skills
Skills to intervene and promote reconciliation, compromise, and positive outcomes in difficult interactions.
Registers or is working towards a Qualified Mental Health Associate (QMHA) certification within 3 years of employment and maintains certification while employed.
Preferred:
Two to three years of experience in the social services field
Certification in health coaching, maternal and child health, alcohol and drug counseling, and/or other healthcare-related certification.
Experience working with health-related issues, ,significant psychosocial needs, substance abuse, and history of trauma
Bachelor's degree in health education, health promotion, psychology, or social work.
Basic knowledge of adult learning models
Skilled at using electronic health records as applicable to area of work (EPIC, Wisdom)
Able to de-escalate difficult situations
Benefits Include the Potential for the Following:
Medical, Dental, and Vision Insurance
Voluntary Accident, Short Term Disability, and Critical Illness Insurance
403(b) Retirement Savings Plan with Available Company Match
Organization Paid Standard Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Wellness programs such as cooking, Zumba, Yoga, and meditation
Personal and professional development workshops
Equity Statement:
At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization's vision of absolute excellence, open-hearted community, and well-being for all.
For more information, please visit our website at: **********************************************
Applications will be reviewed by the appropriate department for interview; those selected must be able to provide proof of legal right to work in this country. Criminal history background check and pre-employment drug screen will be performed prior to any job offers. La Clinica is a drug free work environment. Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.
$29k-39k yearly est. Auto-Apply 7d ago
IT Support Technician II - Medford, OR
Dedicated It
Support specialist job in Medford, OR
Join Our Growing Team at Dedicated IT - Leaders in Healthcare IT!
At Dedicated IT, we're more than a Managed Service Provider-we're healthcare's trusted IT partner. Proudly ranked #33 on CRN's 2022 Fast Growth 150 List, we've established ourselves as a household name in Healthcare IT. With our people-centric culture, competitive benefits, and consistent year-over-year growth, we're known as an employer of choice in the Managed Services world.
We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work-life balance. Here, you'll find a supportive environment that celebrates growth and innovation.
As we continue to rise as one of the top 5 privately-owned MSPs in the U.S., we're looking for a Level 2 Support Technician to join our Mid-Market Service division. In this role, you'll have a direct impact on our mission and help shape the future of healthcare technology.
Ready to advance your career with a leader in Healthcare IT? Apply today and let's build the future of healthcare, together!
If you would like to know more about Dedicated IT, click the links below:
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Position Summary
Location: Medford, OR
Schedule: Hybrid schedule, 2 half-days onsite at client office, other days from home
Salary: Up to $65,000
As a Support Technician at Dedicated IT, you'll be at the heart of helping businesses in the healthcare industry manage their technology, support their teams, and respond to day-to-day needs. Working in our Service Desk, you'll gain hands-on experience with a wide variety of systems, learning to manage technology at all scales. Equipped with modern tools and cutting-edge hardware common to the Enterprise clientele we partner with, you'll have what you need to deliver an exceptional support experience while continually developing your technical skills.
Our Support Technician I's are customer-focused problem-solvers who provide fast, effective technical support. You'll be the first line of defense, fielding incoming calls, tackling e-mailed tickets, and offering mentorship to your teammates. As the frontline of Dedicated IT, you'll help a diverse range of clients with creative solutions to technical challenges-making a real impact in their daily operations.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Key Responsibilities for Support Technician - Level 2
Resolve client issues through support tickets, meeting SLA requirements.
Collaborate with clients, Service Delivery Manager, and Team Lead to ensure exceptional service.
Tackle a range of issues, from basic to complex, as requested by end users.
Document detailed notes, track time accurately, and update technical documentation.
Manage email tickets and escalate to Escalation Engineer when needed, providing thorough notes and recommendations.
Mentor teammates and train users on supported software and hardware.
Quickly identify and communicate potential major incidents to the Team Lead.
Troubleshoot and create workarounds when standard procedures don't apply.
Assist with software installations and vendor management for client support.
Maintain timely case follow-up and keep clients updated.
Collaborate on client projects with the fCIO and POD Teammates
Key Responsibilities & Technical Requirements:
Desktop Support: Provide comprehensive support for workstation hardware, software (Windows/Mac OS), and mobile devices, ensuring seamless day-to-day operations for end users.
O365 Administration & Troubleshooting: Manage and troubleshoot Office 365 services, including SharePoint, OneDrive, and other collaboration tools, to enhance team productivity.
Support Ticket Management: Resolve and document support tickets efficiently using ConnectWise, handling support requests via calls, chat, and email with a customer-centric approach.
Network & Connectivity: Perform basic troubleshooting for network issues (DNS, DHCP, VPN) and assist with firewall configurations to ensure secure and reliable connectivity.
Windows & Virtual Server Support: Support Windows environments and virtual servers, managing tasks such as file permissions, Active Directory administration, and more.
EMR/EHR Vendor Coordination: Serve as a liaison for EMR/EHR support through vendor management, ensuring quick and effective issue resolution for critical healthcare applications.
End-User Training & Mentorship: Provide training and mentorship to end users, guiding them through common IT tasks and promoting best practices to enhance their tech confidence and productivity.
Team Collaboration & Mentorship: Collaborate with team members and offer mentorship to junior technicians, sharing knowledge and promoting a culture of continuous learning and growth.
Executive Support & Professional Demeanor: Deliver top-notch, responsive support to executive and senior leadership with a poised, professional demeanor, ensuring their tech needs are handled promptly and efficiently.
Education & Experience Qualifications
Minimum Education: High School Diploma or GED required.
Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience may be considered in lieu of specific certifications.
Experience: 2-3 years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP), required.
Healthcare IT Experience: Previous experience in Healthcare IT is preferred, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance.
Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus.
Perks & Benefits
Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well.
401K with Company Match: Start planning for your future with our 4% 401k match.
Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave.
Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career.
People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment.
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 31d ago
Computer Technician II - Infrastructure & Network Services
Medford School District, 549C 4.4
Support specialist job in Medford, OR
2 permanent full time positions available. Position to begin immediately.
Medford SD 549C
Our Mission:
ALL Own Their Present and Future, ALL Are Known and Challenged, ALL Achieve Their Potential, ALL Options are Open and Hopeful
Job Title: Computer Technician II
Supervisor: Manager of Network/Telecommunication Services
Classification: Classified
FLSA Status: Nonexempt
Days: 260
Summary: Installs, operates, and maintains/repairs computers and peripheral devices, servers, network components, intercom systems, sound systems, two-way radio equipment, software, telephone equipment, clock systems, security systems, and related components.
Essential Duties and Responsibilities:
Installs, operates, and maintains/repairs computers and peripheral devices, servers, network components, intercom systems, sound systems, two-way radio equipment, software, telephone equipment, clock systems, security systems, and related components.
May assist in setting up new computer labs and assuring installation follows District policies and state requirements.
Troubleshoots all problems regarding electronic technology.
May assist other departments as requested.
May instruct/train staff on correctly using computer programs, AV equipment, and other technology.
Works with vendors to repair and service District equipment as necessary.
Makes recommendations for program modifications.
Maintains accurate records, orders supply inventory, and projects future supply requirements.
Attends technical training programs.
Maintains competency in all position responsibilities.
Complies with all safety and work rules, policies and procedures.
Responsible for proper utilization, operation and maintenance of all department resources.
Provides support to other positions as needed.
Assumes additional responsibilities as appropriate with little or no supervision.
Marginal Duties and Responsibilities:
Moves office equipment and provides backup support and training for other Electronic Technicians.
Supervisory Responsibilities:
All Medford School District employees supervise students and maintain a safe environment.
Qualifications: An individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill and/or ability. Reasonable accommodations may enable individuals with disabilities to perform essential job functions.
Education and/or Experience: High school diploma or General Education Diploma (GED), AA degree preferred or higher; three years' experience in repair and maintenance of business and industrial machines and modern telephone, intercom, security, clock, and sound systems; training as an electronic technician or equivalent combination of education and/or experience.
Interpersonal Skills:
Ability to interact appropriately with teachers, staff, members of the community, and students. Focuses on solving conflict; maintains confidentiality; Contributes to building a positive team spirit.
Language Skills:
Ability to communicate fluently in English verbally and in writing. Preference may be given to applicants fluent in English and Spanish. Ability to effectively present information and respond verbally and in writing to common inquiries or complaints from students, parents, regulatory agencies, administrators, or staff. Ability to read, analyze or interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Mathematical Skills:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability: Ability to apply logical or scientific thinking principles to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have in-depth knowledge of computer operation, computer usage, and the ability to use current micro-computer components, micro-computer peripherals, database software, e-mail, internet software, inventory software, order processing software, spreadsheets, word processing software.
Certificates, Licenses, Registrations:
Certificates as determined by the District, including blood borne pathogen training and blood spill training. A valid Oregon driver's license. Ability to obtain a valid State of Oregon General Journeyman Electrician license, Limited Energy Technician, Class A (LEA), or Limited Maintenance (LME).
Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential job functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands for fine manipulation, handle or feel and reach with hands and arms. The employee is frequently required to smell, walk or stand, stoop, kneel, crouch, or crawl, and is occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds and occasionally up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision, peripheral vision, and the ability to adjust focus. The employee must speak clearly enough to be understood by others and be able to comprehend the speech of others-emotional stability to work effectively under pressure and control all aspects of the job.
Work Environment: The work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential job functions.
The noise level in the work environment is usually low to moderate. Occasionally the employee must work in high, precarious places and around moving parts. Employees may occasionally be exposed to wet or humid weather conditions and blood-borne pathogens. Employees may be subject to temperature fluctuations, fumes, odors, and dust. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. Occasionally the employee is exposed to the risk of electrical shock due to the repair and installation of wiring.
Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) whenever it deems advisable.
EQUAL OPPORTUNITY EMPLOYER
Medford School District 549C is an Equal Opportunity Employer, and in accordance with Federal and State legislation, including Title IX, title VIII, ORS 659.150, does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, age, or disability in employment or educational programs.
Medford School District 549C is an equal opportunity employer and provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235.
Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility, a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension to your application by the closing date. Disabled Veterans must also submit a copy of their Veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included on the DD Form 214/215.
$44k-51k yearly est. 15d ago
System Support Technician I
Lifeline Computer Solutions
Support specialist job in Jacksonville, OR
Lifeline is the #1 Managed Service Provider (MSP) in the region! We are a locally owned, dynamic company looking to add to an already awesome staff and work culture! We have been in business for 21 years with steady and progressive growth.
We have very high expectations for our staff. Do you have what it takes to join our team, and help take us to the next level? We want high performers, A players, that are great teammates and have a heart to serve. Will you exceed our expectations? If so, then please apply.
Some company perks:
Dynamic and unique work environment
Very competitive salaries
Bonuses & profit sharing
Total Benefit Package - Health Insurance, 401K (w/employer matching), PTO + paid Holidays
Employer paid continuing education / certification programs
Paid health club membership
Employee birthday lunches, complimentary in-office snacks, coffee
General Summary
The Systems Support Technician I is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, VoIP, and vendor specific hardware and software. This position is a combination of in office and at customer sites. What's best for the client is the motivation and catalyst that drive everything at Lifeline.
Essential Duties and Responsibilities
Act as a single point of contact for the customer for all types of service requests
IT Support relating to technical issues involving Microsoft's core business applications and operating systems
Support of disaster recovery solutions
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security/cloud solutions
Basic remote access solution implementation and support: VPN, Terminal Services, and RDP
Consistent system and service ticket documentation, maintenance and review in ConnectWise and IT Glue
Timely communication with customers is required
Additional Duties and Responsibilities
Expected to provide and be a part of the on-call 24/7, rotating schedule
Tickets need to be addressed within 30 min. of assignment to you.
Ability to work unsupervised, individually, and/or within a team and communicate effectively
Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
Escalate service requests that require engineer level support
Responsible for entering time and expenses in ConnectWise as it occurs
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Enter all work as service tickets into ConnectWise
Knowledge, Skills, and/or Abilities Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous MSP experience is desired
Never hesitate or be afraid to ask questions
Basic understanding of operating systems, business applications, printing systems, VoIP systems, and network systems
Basic understanding of technology hardware and equipment: workstations, laptops, firewalls, switches, printers, scanners, phones, monitors, routers,
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task, adapt to changes quickly, stay calm and poised
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization's key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast-moving environment.
Expectations
Communicate very well, all the time
Treat others with respect and be kind
Excellent attention to detail
"Extreme Ownership" attitude, be accountable and humble
Salary Range
$50,000 - $65,000, DOE
Full Benefits
This is a full time, exempt, salaried position
General work hours will be M-F 8:00am - 5:00pm
$50k-65k yearly 60d+ ago
On-Call IT Field Technician - Medford, OR -Hiring NOW
Geeks On Site 3.1
Support specialist job in Ashland, OR
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$31k-45k yearly est. 28d ago
Assistive Technology Professional
United Seating & Mobility
Support specialist job in Central Point, OR
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$45k-70k yearly 6d ago
SDoH Specialist
Allcare Management Services 4.0
Support specialist job in Grants Pass, OR
SDoH Specialist at AllCare Health with the Benefit Management & Pharmacy Services department in Grants Pass, Oregon
We Are Seeking Qualified Candidates to Join Our Team!
AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.
Summary of the Position
This position is responsible for the timely processing of Health-Related Services (HRS) invoicing, flexible service requests and prior authorization requests specific to Social Determinants of Health (SDoH) and Health Related Social Needs (HRSN). As a Subject Matter Expert (SME) in SDoH, the role collaborates with internal CCO teams and external community partners to remove barriers within the healthcare system.
Essential Duties
Provides subject matter expertise on prior-authorization requirements and processes for SDoH / HRSN and HRS flexible services.
Process service determinations for SDoH / HRSN and HRS requests as required by department policy and procedures.
Maintain accurate inventory records using department spreadsheets for flex items and HRSN climate devices.
Coordinates the dispensing of approved items kept in-house, ensuring proper documentation to support member distribution to the Population Health team.
Submits monthly claims for SDoH/HRSN benefits for Housing (Rent/Utilities/Storage), Climate, Administrative Fees, Home Modification/Remodification and Outreach and Engagement).
Job Duties
Ensures service determination requests are completed within the required government timeframes by reviewing daily EZCap HRS Request 8111 report.
Research and apply relevant federal and/or state criteria and/or health plan policies for service determinations.
Maintain up-to-date knowledge of relevant Oregon Administrative Rules (OARs)
Verifies member eligibility and benefit coverage for all insurance products.
Perform invoice reconciliation for HRSN Outreach and Engagement services, matching provider invoices to system entries for accuracy and notifying Population Health Leadership for care plan development.
Order HRS and HRSN climate devices in accordance with OHA specifications and department policy.
Oversees inventory levels for hygiene/camping kits, balancing stock levels to ensure availability while minimizing cost.
Assemble hygiene and camping kits as designated by leadership to ensure appropriate stock levels and availability.
Composes and delivers service determination notifications (extensions, approvals, adverse decisions) and informs individuals of grievance/appeal rights according to department policy and procedure.
Reviews HRSN data reports weekly to ensure accuracy of authorizations.
Processes all HRS/Flex requests according to department policy and procedure.
Records approved HRS and HRSN items in department spreadsheets as required per department policy and procedure.
Receive, reconcile, and check eligibility for all billing invoices and spread sheets from HRS partner organizations and send to SDOH Benefit Manager and Director of BM & PS for final approval and finance processing.
Maintains financial records in department spreadsheets for HRS-related expenses, ensuring cumulative expenditures remain within the designated annual capitation threshold.
Assists in the development, preparation, and submission of regular deliverables surrounding rules and data related to HRSN/ and/or HRS flexible services.
Respond to all HRS/flex emails and HRSN emails as delegated by Lead SDoH Specialist.
Monitors and reviews daily public website inquiries via report and Unite Us and communicates with Population Health leadership to ensure timely member follow-up.
Stays current on federal/state regulations and health plan policies to inform service determinations.
Identifies workflow inefficiencies and recommends process improvements.
Maintains courteous and professional relationships with providers and stakeholders.
Communicates concerns to leadership, seeking guidance and resolution support.
Demonstrate adaptability, efficiency, and independent problem-solving in a dynamic work environment.
Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Respectfully takes direction from leadership.
Meets all required training including those listed in Relias Learning Module System (LMS).
Performs other duties as assigned.
On-Call Responsibilities
This position does not have any on-called responsibilities.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Qualifications
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual.
All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education.
Education
High school diploma or general education degree (GED).
Experience
One to two years of experience working with Social Determinants of Health (SDOH) programs or HRS-related services.
Certificates, Licenses, and/or Registrations
This position does not require any certificates, licenses, or registrations.
Technical Skills
Familiarity with the Healthcare industry.
Knowledge of and compliance with HIPAA regulations.
Organization and time-management skills.
Writing, editing, and proofreading skills.
Computer skills, including Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).
Skilled at identifying and implementing improvement activities and ensuring excellence.
Excellent customer service skills to respond appropriately and interact positively with upset customers.
Knowledge of phone customer service best practices.
Knowledge of the ways implicit bias, personal identity, and power and privilege impact individuals, organizations and systems.
Knowledge of the widespread impact of trauma and paths for recovery
Interpersonal Skills
Ability to:
Maintain a high degree of professionalism and confidentiality.
Self-resolve most conflicts or misunderstandings with minimal need for direct supervision.
Work with high initiative, energy and effectiveness in a fast-past environment.
Effectively and professionally communicate with team members and customers.
Collaborate within a multidisciplinary, diverse team to provide professional service.
Interact positively with customers to satisfy needs and resolve problems in a pleasant and professional manner.
Prioritize and organize work according to competing timelines.
Allocate your time so that you can complete tasks within established deadlines.
Adapt to change, learn quickly, and work with ambiguity.
Cope and self-manage during stressful situations.
Make decisions independently in accordance with established policies and procedures.
Take initiative and apply sound judgment in completing tasks and responsibilities.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Computer Skills
Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to work with problems involving several concrete variables in standardized situations.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate.
The employee can work from a home office for all scheduled shifts.
Because of exposure to patient records of all types, the highest standard of patient confidentiality and privacy as established by business policy and HIPAA requirements must be maintained.
Company Overview
AllCare Health Website: ******************************
AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at ***************************************
AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more.
The AllCare Health family of businesses is guided by our corporate principles:
Purpose | Working together with our communities to improve the health and well-being of everyone.
Values | Trust, Innovation, Relationships, and Voice.
Vision | Thriving, Inclusive, and Equitable communities.
Brand Promise | Changing Healthcare to Work for You.
AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others.
If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$33k-48k yearly est. Auto-Apply 46d ago
Computer Field Technician
BC Tech Pro 4.2
Support specialist job in Medford, OR
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-51k yearly est. 22d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Support specialist job in Grants Pass, OR
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-67k yearly est. 8d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Grants Pass, OR
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Medford, OR?
The average support specialist in Medford, OR earns between $25,000 and $58,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Medford, OR
$38,000
What are the biggest employers of Support Specialists in Medford, OR?
The biggest employers of Support Specialists in Medford, OR are: