Tier 2 or 3 Technical Support (MSP)
Support specialist job in Melbourne Beach, FL
IT Support Technician/Desktop Support/Help Desk or a Systems Engineer. This is a Managed Service Provider (MSP). Our client is open to hiring someone within this range. Must be onsite daily.
We are hiring for Tier 2 or 3 Technical Support or a Systems Engineer. Salary depends on experience. This position is mostly on the systems side but having some network and being versatile is a plus.
Employment Type: Full-Time
Clearance Requirements: Must pass background check and drug test
About Us
We are a small, close-knit Managed Service Provider supporting startups, mid-sized businesses, and healthcare organizations. Most of our environments leverage Microsoft Windows, Azure, and M365. Our culture is humble, fun, hungry, and smart. We value curiosity, accountability, and people who are passionate about IT. We operate like a family office-everyone matters, everyone contributes, and everyone grows.
We're looking for an interesting, people-first, tech-loving individual who wants to build a career in IT while helping our clients succeed.
Position Overview
The IT Support Technician provides frontline support to our clients, resolving technical issues, maintaining systems, and ensuring an exceptional customer experience. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in helping others.
Essential Job Duties & Responsibilities
Technical Responsibilities
Provide IT support for Microsoft core business applications, Windows operating systems, and Microsoft 365 environments.
Support and maintain disaster recovery solutions.
Deliver basic network-level support: WAN/LAN connectivity, routers, firewalls, and general network security.
Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix.
Monitor RMM (Remote Monitoring and Management) alerts and notifications; respond promptly via service tickets.
Maintain and update system documentation within ConnectWise.
Communicate with customers throughout the support lifecycle, ensuring they are informed of progress, changes, and outages.
Customer Service & Operational Responsibilities
Improve customer satisfaction through professional communication and fast resolution of requests.
Provide quick turnaround on service tickets while maintaining accuracy and quality.
Work closely with the Service Desk Dispatcher to ensure proper routing and prioritization of requests.
Escalate service requests that require senior engineering support.
Accurately enter time and expenses into ConnectWise in real time.
Complete assigned ConnectWise University training and follow internal processes.
Document all work thoroughly and consistently using ConnectWise service tickets.
Knowledge, Skills, and Abilities Required
To perform this role successfully, candidates should demonstrate:
Technical Skills
Strong understanding of Windows operating systems, business applications, printing systems, and network fundamentals.
Basic knowledge of WAN/LAN concepts, firewalls, and remote access technologies.
Familiarity with IT support tools, monitoring systems, and the role of technology in service delivery.
Professional Skills
Excellent verbal and written communication skills, including phone presence and active listening.
Strong diagnostic and troubleshooting abilities.
Ability to multitask, prioritize, and adapt quickly to changes.
High customer service orientation and awareness of key IT services provided.
Accurate, fast typing and strong documentation habits.
Personal Attributes
Self-motivated, resourceful, and proactive.
Team player with the ability to collaborate effectively.
Hungry to learn, humble enough to ask questions, and smart in how you approach problems.
Genuine passion for technology and helping people.
Preferred Qualities
While not required, the ideal candidate might also have:
Experience in an MSP or service desk environment
Certifications (CompTIA A+, Network+, Microsoft, etc.)
Exposure to ConnectWise, Autotask, or other PSA tools
Why Work With Us?
Supportive, “family office” culture where your voice matters
Hands-on experience across diverse environments and technologies
Opportunities to grow your skills and career rapidly
Work with fun, hungry, humble, and smart people who love what they do
Information Technology Specialist
Support specialist job in Fort Pierce, FL
Technical Support Analyst - 3-Month Contract (Fort Pierce Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Fort Pierce area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
JavaScript Tech Support Engineer - UX.
Support specialist job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
IT Help Desk
Support specialist job in Melbourne, FL
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay rate is $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Support specialist job in Melbourne, FL
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.
JOB SUMMARY:
The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates.
ESSENTIAL DUTIES/RESPONSIBILITIES:
The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member.
Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products.
Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups).
Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations.
Resolve account lockout issues.
Develop and test “Gold” images for user level hardware.
Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation.
Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications.
Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop.
Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations.
Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed.
Establish and maintain working relationships within our company across all locations.
Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery.
Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc.
Replacement or repair of damaged or outdated equipment.
Assist other IT departments with projects or research as needed.
Provide proactive information through research of the business to assist and improve processes.
Provide after hours support on rotating on-call schedule
Perform other duties and special projects as assigned.
To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines.
GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:
Required qualifications and experience:
2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred.
Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience).
Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient.
Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions.
Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits.
Experience with printers, preferred.
Experience with Dell Desktop and Notebook or Lenovo laptops, preferred.
Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred
College or technical degree preferred.
CompTIA A+ certificate upon hire or within one (1) year of employment.
Successful completion of required background screening and drug test.
PHYSICAL DEMANDS:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************.
Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Auto-ApplyIT Help Desk Technician
Support specialist job in Orlando, FL
Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position Overview
What you'll be doing as an IT Help Desk Technician:
* Support Microsoft Windows desktop and server technologies
* Consult with clients and offer guidance on technology use and best-practices
* Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
* Communicate the need for escalation promptly if you are unable to resolve the issue
* Provide fast and friendly tech support to end-users, IT managers, and C-level executives
* Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
You are a great IT Help Desk Technician candidate if you have.....
* Bachelor's Degree, business related field preferred, or equivalent experience
* Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
* Well-rounded Microsoft desktop technology experience and user support
* Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
* Motivation and drive to develop yourself personally and professionally
* Strong communication skills both verbal and written
* Excellent customer service skills
Perks of working here as an IT Help Desk Technician:
* WFH Flexibility
* Focus on Work/Life Balance
* We match 4% on your 401K
* Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
* Comprehensive benefits package which includes paid life insurance and paid long term disability
* Peerfit membership - providing free access to many local gyms and studios
* Paid Maternity, Paternity and foster leave
* Quarterly employee/family outings
* Career Path road mapping
* $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
* Real Culture initiatives and recognition, not just pizza parties
* 360 degree feedback. You talk, we listen.
* Mileage reimbursement
* Super cool technology - virtual lab, paid certifications and training days
* iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Additional Information:
* Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
* Smoking is prohibited at all client sites and iVenture offices
CLIENT INTAKE AND SUPPORT SPECIALIST - 48007233 (BLIND SERVICES)
Support specialist job in Orlando, FL
Requisition No: 865358 Agency: Department of Education Working Title: CLIENT INTAKE AND SUPPORT SPECIALIST - 48007233 (BLIND SERVICES) Pay Plan: Career Service Position Number: 48007233 Salary: $38,492.00 to $42,341.00 Annually Posting Closing Date: 12/17/2025 Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services and Program Support Location: District 6/Orlando (Orange County) Client Intake and Support Specialist for the Blind Position Title: Rehabilitation Technician - Blind (Career Service) Salary Range: $38,492.00 to $42,341.20 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. * THIS IS AN ANTICIPATED VACANCY* APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: *
Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. OFFICE CONTACT: Laura Wentworth, HR Liaison Phone: ************ JOB DESCRIPTION: This position serves as a Rehabilitation Technician/Client Intake and Support Specialist for the Blind/Visually Impaired in the Division of Blind Services District 6 Office, located in Orlando, Florida. This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Employment Program Counselor). DUTIES & RESPONSIBILITIES: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Conducts client intake. * Assesses client's resources. * Performs follow-up and maintains client contact through telephone calls and emails. * Interviews, counsels, and evaluates clients to determine individual therapeutic activity needs. * Consults with other professionals and team members concerning recommended programs. * Prepares reports on clients' progress and their reactions to various activities. * Evaluates rehabilitation therapy programs and makes recommendations for adjustments and revisions. * Conducts in-depth interviews with a diverse group of blind and visually impaired clients to assist in the determination of their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal. * Determines existing problems and evaluates individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment. * Develops community contacts for similar benefits and socialization. * Assists in the implementation of policies, standards, rules, regulations, and guidelines for program planning. * Reviews applicant records to ensure that all necessary documentation is current and consistent with program guidelines. * Composes and drafts letters and other correspondence. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of medical and psychological aspects of rehabilitation. * Knowledge of community resources. * Knowledge of employment program process. * Knowledge of employment program policies and procedures. * Knowledge of office procedures. * Knowledge of the medical aspects of rehabilitation. * Knowledge of employment program purchasing and accounting procedures. * Knowledge of basic data operations and terminology. * Skill in operation of general office equipment. * Ability to operate a computer terminal. * Ability to make decisions and to work independently. * Ability to establish and maintain effective working relationships with others. * Ability to maintain records. * Ability to compose correspondence without specific instructions. * Ability to communicate effectively. * Ability to plan, organize and coordinate work. WHO WE'RE LOOKING FOR: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. OTHER MISCELLANEOUS DUTIES: * Performs other duties as requested. * Some travel is required. MINIMUM QUALIFICATIONS: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation; or * Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor's degree. PREFERRED QUALIFICATIONS: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). DIVISION OF BLIND SERVICES MISSION STATEMENT: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE: Division of Blind Services Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions (*************** * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit ***************************** * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate and professional employees. LEAVE INFORMATION: (CS) *
Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
IT Help Desk Technician
Support specialist job in Orlando, FL
Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team!
As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization.
A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies.
Requirements
KEY RESPONSIBILITIES:
Provide technical support via phone, email, and in-person.
Troubleshoot hardware/software issues for desktops, laptops, and mobile devices.
Assist in setting up new employee workstations and documenting solutions in the ticketing system.
Escalate complex issues to senior IT staff.
Help with software upgrades, maintain IT equipment inventory, and assist in procurement.
Participate in IT projects to enhance operational efficiency and prioritize service tickets.
Configure computers, software, and networks; upgrade hardware and remove viruses.
Ensure proper backups to prevent data loss and troubleshoot various IT problems.
Administer servers, desktop computers, printers, network devices, and perform software deployments.
Recommend hardware devices to the sales team and perform other duties as assigned.
QUALIFICATIONS:
Strong technical knowledge of computer systems, mobile devices, and tech products.
Familiarity with Windows and mac OS, and common software applications.
Exceptional teamwork, communication, and customer service skills.
Efficient troubleshooting and problem resolution abilities.
IT certifications (e.g., CompTIA A+) are desirable.
Working knowledge of Microsoft Office tools.
Excellent written and verbal communication.
High attention to detail and phone etiquette.
Experience supporting at least one of the following:
AWS cloud services (S3, EC2, VPC) or Microsoft Azure.
Windows 2012 Server or newer Active Directory.
Troubleshooting enterprise network equipment.
VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications).
Ubiquiti or Cisco Wi-Fi troubleshooting.
Microsoft O365 management and migrations.
Windows 10 or 11 Desktop OS support.
WORK ENVIRONMENT:
This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth.
TRAVEL:
The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays.
JOB TYPE:
Salary, Full-time, Non-exempt
HOURS:
The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week.
JOIN OUR TEAM!
If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!
Benefits
COMPENSATION:
Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
Benefits Include:
✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance - Company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance - Income protection benefits provided.
✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support.
Join Enterfusion and be part of a team that invests in your success! 🚀
Auto-ApplyTechnical Support Analyst in Orlando, FL - Hybrid Role
Support specialist job in Orlando, FL
Please share profile to Sri@gdrdefense.com Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.
What you will do in this role:
• Be a Customer Advocate providing support to users/administrators of our platform
• Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
• Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform.
• Gain an understanding of?the ServiceNow platform and all?core functionality.
• Analyze data with a?view to isolate the potential?cause of the issue.
• Involve others to?accomplish personal and group?goals.
What you will need to be successful in this role:
• Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
• Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )?
• Knowledge on Web?Services (SOAP, REST)?
• Experience Data Extraction Technologies (e.g. JDBC, ODBC)
• Hands-on experience exporting/importing data between separate systemS
• Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
• Hands on experience in any?bi-directional, integration between two systems?
• Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with the gathering and reading of various log files including tools like Splunk
Hiring Manager Notes
Integrations gets a mix of issue types that typically center around there broad topics:
• Email Configuration and Maintenance (Not just Outlook App)
• SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions).
• Web Services
• Scripting /Rest API
• Database issues
Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time.
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
• Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language
• What backgrounds/skills can we be more flexible with that can be learned on the job?
• SSO and authentication, Email protocols and servers
What will the interview process look like?
• First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions)
• Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions)
• Final Round - Optional
Powered by JazzHR
b4p5LJUeSk
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Support specialist job in Orlando, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Food Service Support Specialist
Support specialist job in Orlando, FL
Job DescriptionSalary: $17.50-$19/Hour
About Cristo Rey Network The Cristo Rey Network of 41 high schools delivers a career focused, college preparatory education in the Catholic tradition for students with limited economic resources, uniquely integrating rigorous
academic curricula with four years of professional work experience and support to and through
college. Cristo Rey partners with educators, businesses and communities to enable students to fulfill
their aspirations for a lifetime of success: students are two times more likely to complete a
bachelors degree by age 24, compared to the total U.S. low-income population.
Who We Are
Cristo Rey Orlando High School is located in Orlando, FL, and is part of the national Cristo Rey
Network. The school opened its doors to its inaugural freshmen class in the fall of 2025. Like all
Cristo Rey schools, it is a Catholic, college-preparatory high school for students of all faiths from
families of limited financial means. The school is co-educational and serves students of diverse
backgrounds. We help our students grow intellectually, academically, emotionally, spiritually,
socially, and morally. Our aspiration is that all our students graduate from high school and college,
and become future leaders in our churches, institutions, businesses, nonprofits, and the broader
community.
Cristo Rey Orlando will prepare students to excel in college, in career, and in character. Our
college-prep curriculum, the Corporate Work Study Program (CWSP), and faith-based education
combine to provide students with a unique experience and an affordable option for high-quality
education.
This Role
Cristo Rey Orlando High School is seeking a mission-driven Food Service Support Specialist who will support the schools vision by ensuring that their work contributesto the success of students, families, and staff. This role helps sustain the resources and systems thatmake our mission possible, combining attention to detail with a commitment to service.
The Food Service Support Specialist supports the daily operations of the schools breakfast and lunch programs, gainingthe skills needed to potentially advance into a management role. This person will help ensure meals
meet state, federal, and diocesan standards for nutrition, safety, and quality, while supporting theoverall efficiency and compliance of the food service program.Key Responsibilities include:
Assist with daily operations of the National School Breakfast and Lunch Programs
Ensure compliance with USDA, state, and federal regulations using the Florida Automated
Nutrition System (FANS)
Prepare and submit meal counts, production records, and reimbursement claims
Plan menus that meet USDA guidelines; order food and supplies from approved vendors
Oversee meal quality, portion control, and accommodations for special dietary needs
Support training, scheduling, and supervision of kitchen staff and volunteers
Promote and enforce kitchen safety, sanitation, and equipment maintenance
Serve as a backup point of contact for administrators, vendors, and NSLP officials
Coordinate student volunteer opportunities in the kitchen
Assist with food planning and service for school events
Maintain accurate records and help manage the cafeteria budget
Monitor and report on inventory, finances, and program participation
Required Qualifications
High school diploma or equivalent required; associates degree in nutrition or related field is
a plus
At least 1 year of food service experience, preferably in a school or institutional setting
Ability to understand and apply federal and state food program regulations
Basic math and computer skills (Excel, food service software, FANS system)
Strong organizational, communication, and interpersonal skills
Ability to work independently and collaboratively in a fast-paced environment
Bilingual skills are a plus
Preferred Experience and Skills
Computer literacy and comfort with food service software systems
Attention to detail and ability to follow complex regulatory guidelines
Effective verbal and written communication in English
Ability to multitask, meet deadlines, and remain calm under pressure
Team work
Physical and Working Conditions
Frequent walking, standing, bending, and reaching at or below shoulder height.
Occasional squatting, kneeling, or balancing on slippery surfaces.
Regular lifting and carrying of up to 35 lbs. (e.g., food trays, milk crates, cases of produce).
Ability to work in hot/cold conditions (kitchen, refrigerators, ovens).
Medium to fast-paced environment, often requiring multitasking and working near others in
close quarters.
Professional Expectations
Maintain a calm and positive demeanor in high-pressure situations.
Meet deadlines and maintain regulatory compliance with minimal supervision.
Demonstrate reliability, professionalism, and a strong work ethic.
Represent Cristo Rey Orlando High School with integrity and hospitality.
Position Details
Reports to:Wellness Project Manager & Food Service Coordinator
Position Type: Full-Time, Contractual (10-month school year position)
FLSA Status: Non-exempt
Start Date: When filled
Schedule: 6 AM 3 PM (1 hour unpaid lunch)
How to Apply
If you have the requested background and a passion for the mission, we invite you to apply.
Applications will be accepted until the successful candidate is found.
Salary will be commensurate with education and experience, ranging from $17.50 to $19.00 per
hour. Applicants should provide at least 3 references.
To ensure full consideration, applicants should submit a cover letter and resume with the links
provided at: ***********************************************
Cristo Rey Orlando High School is an Equal Opportunity Employer and does not discriminate on
the basis of race, sex, pregnancy, color, national or ethnic origin, age, religion, disability, genetic
information, citizenship status, uniform service member status, or any other category protected by
federal, state or local law in the administration of any of its educational programs and activities or
with respect to employment, unless a particular status protected by federal, state, or local laws
contradict the deeply held religious convictions of the School or the church. Please note: Sponsorship for employment authorization is not available for this role.
We participate in E-Verify.
Card Services Support Specialist
Support specialist job in Orlando, FL
Card Services Specialist Department: Card Services Reports To: Card Services Manager The Card Services Agent plays a crucial role in maintaining the operational best practices of AutoPayPlus for all programs under the Card Services department, ensuring alignment with the company's core values of Above & Beyond, Do the Right Thing, Innovation, Team, We Care, and Work Ethic. The Card Services Agent should always exhibit professionalism and trustworthiness and provide a five-star member experience every day. Duties and responsibilities
Handle inbound calls from members and partners, offering customer service solutions and support for operational processes.
Provides member care services for all AutoPay+Perks programs.
Works with Dealer Services department to support F&I commission debit card users.
Completes time sensitive reports and business processes.
Provides excellent member support through various forms of communication.
Contacts members directly to rectify any issues with the issuing of their debit cards.
Retrieves member information to update and keep data current.
Works closely with other team members and management to achieve company goals.
Qualifications
The position requires one (1) to two (2) years of customer service, data entry and/or clerical experience.
Must possess a High School Diploma
Strong attention to detail and excellent analytical skills.
Must be able to multi-task
Exceptional written and verbal communication abilities.
Possess a strong willingness to learn
Proficiency with CRM systems, Microsoft Office, and digital communication tools.
Experience in contact center dialing solutions, Five9 experience a plus
Successful completion of a comprehensive background check and credit check is required.
Working conditions The work is performed in an office setting. Physical requirements The position is not physically demanding. The role involves continuous periods of sedentary work including repeated motions of wrists, hands, and fingers for working on a computer keyboard. Direct reports There are no direct reports for this role.
Program Specialist
Support specialist job in Melbourne, FL
SUMMARY/SCOPE/GOAL Provide oversight, direction, and implementation of assigned programs for support services, provide quality professional development, and ensure program compliance with federal and state regulations to promote a safe and supporting school environment for student success.
QUALIFICATIONS
EDUCATION AND RELEVANT EXPERIENCE REQUIREMENTS:
REQUIRED:
• Bachelor's Degree or higher from an accredited educational institution.
• Minimum of three (3) years' classroom teaching and/or Student Services related fields such as School
Psychology, School Counseling, or School Social Worker experience.
• Knowledge of technology and computer applications as related to traditional integration in classrooms
and teacher/administrator professional development.
• Effective skills in oral and written communications with a wide range of audiences.
• Ability to communicate and work collaboratively with District personnel and the public.
• Skill in organization, time management and the ability to plan, organize and prioritize.
PREFERRED/DESIRED:
• Master's Degree preferred.
• Experience managing and implementing large projects.
CERTIFICATIONS/LICENSES:
REQUIRED:
• A Florida Educator Certificate or certification in the appropriate field.
• Valid State Driver's License.
Technical Support Specialist I - Information Technologies, Melbourne
Support specialist job in Melbourne, FL
Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida. Salary & Benefit The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Position Concept
Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff.
Minimum Qualifications
The following minimum qualifications for this position must be met before any applicant will be considered:
* High School diploma or GED.
* One year's experience in similar technical support position preferred.
* Industry certifications preferred.
* Required knowledge of the capabilities of computer hardware, software, and operating systems.
* Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques.
* Valid Florida Motor Vehicle Operator's license required.
* A review of Social Media activity will be part of the candidate evaluation process.
* This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
* Understanding of and commitment to Equal Access/Equal Opportunity.
* Official transcripts of all collegiate work will be required to be considered beyond the application phase.*
* High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
* Ability to communicate both orally and in writing.
* Ability to occasionally lift, push, pull and/or move up to 40 pounds.
* Ability to access input and retrieve information and/or data from a computer.
* Works inside in an office environment.
* Works outside in various weather conditions.
* Works in or with moving vehicles and/or equipment.
* Works in noisy conditions.
Notes
Applications will be accepted from December 3, 2025, through December 17, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans' and eligible spouses of veterans.
Program Specialist
Support specialist job in Fort Pierce, FL
Job Title: Program Specialist
Salary: $15 per hour
Hours: up to 25 hours per week; non-exempt
Reports to: Site Coordinator
1. JOB PURPOSE
The Boys & Girls Clubs of St. Lucie County takes changing the lives of youth to heart. We go above and beyond to ensure that every youth that walks through our doors has a world class club experience that provides them with the opportunity for a GREAT FUTURE!
The primary functions of the Program Specialists are to provide direct service to our youth club members through activities based on Academic Success, Good Character and Healthy Lifestyles. They create a safe environment through positive guidance and discipline, as well as ensure a well-rounded and enriching experience for all club members. Program Specialists also carefully plan and implement program activities that promote fun, supportive relationships, opportunities and expectations, and recognition.
2. DUTIES & RESPONSIBILITIES
The duties and responsibilities include, but are not limited to:
• Adopt the Formula for Impact and ensure that the Club is reaching the kids who need us the most, providing them with an outcome driven Club experience that is resulting in academic success, healthier lifestyles and better character and citizenship for our club members
• Effectively implement and administer Club programs, activities, and services that prepare youth for
success and create a club environment that facilitates achievement of Youth Development Outcomes:
including drop-in club members
• Provide effective club supervision to promote and stimulate program participation with the club members
• Act as a role model and provide guidance to all club members
• Monitor and evaluate programs, services, and activities to ensure safety of members, quality in the programs, and the appearance of the Club at all times
• Provide data collection and recording for program curriculum as needed
• Maintains close, daily contact with Club staff, including volunteers, members, and supervisors to receive and/or provide information, discuss issues, explain guidelines, and instructions
• Maintain contact with external community groups, schools, members parents, and others to assist in resolving problems as needed
OTHER DUTIES & RESPONSIBILITIES
• Actively participate in mandatory Club trainings and All Staff meetings
• Occasionally may be required to work special events promoted by the organization
• Support other projects as needed
• Completes any additional assignments as requested by the management staff
3. QUALIFICATIONS
BACKGROUND SCREENING
• Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
Must be 18 or older to work with Club Members
• Must pass pre-employment drug test
CERTIFICATIONS
• Current CPR/First Aid certification preferred.
EDUCATION / EXPERIENCE
• Previous work experience with youth, preferably in an after school or summer enrichment program.
SKILLS/KNOWLEDGE
• Report to scheduled shift consistently and on time.
• Follow policies, procedures and rules of the organization.
• Serve as a role model and demonstrate, encourage and offer direction in fairness, consistency, attentiveness, ability to work with others, appropriate dress and appearance, and effective conflict resolution
• Treat all club members, parents/guardians, co-workers, supervisors and people in the community with respect and dignity.
• Maintain confidentiality of those we serve.
• Communicate to immediate supervisor any pertinent contact from family, school, or significant others.
• Follow policies and procedures in responding to emergencies and/or safety issues.
• Promote and participate in open and effective communication and support with the team.
• Maintain high program standards.
TRAVEL
Some travel may be required for training and/or other business purposes.
4. WORKING CONDITIONS
Our offices, neighborhood-based clubhouses, and school-based clubs are strategically located in areas of St. Lucie County where youth need us most. Based on the organization's needs, the flexibility to work different schedules and work in different locations in St. Lucie County is required due to changing business demands. Boys & Girls Clubs of St. Lucie is an equal opportunity employer and a smoke, drug, and alcohol-free workplace.
5. PHYSICAL DEMANDS:
• The usual and customary methods of performing the job's functions require the following demands: some lifting, carrying, pushing and/or pulling, stooping/kneeling, reaching with hands and arms, and finger dexterity.
• This position requires extended talking, listening, sitting, walking, and standing; computer viewing, and keyboard entry. Regularly lifting up to 25 pounds.
• Daily operation of personal motor vehicle relevant to carrying out job duties is required for this position.
• Ability to think strategically and ability to sit for more than four hours per day.
OTHER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time with or without notice.
Requirements
BACKGROUND SCREENING
Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
Must pass pre-employment drug test
CERTIFICATIONS
Administrative certification preferred.
EDUCATION / EXPERIENCE
High School diploma or GED with at least one (1) year of office clerical experience is required.
JavaScript Tech Support Engineer - Integrations
Support specialist job in Orlando, FL
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
IT Help Desk
Support specialist job in Melbourne, FL
Job Description
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
This is a full-time, onsite position.
Benefits include Health, Dental Vision and 401k.
Pay rate is $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Technician
Support specialist job in Orlando, FL
Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position OverviewWhat you'll be doing as an IT Help Desk Technician:
Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
You are a great IT Help Desk Technician candidate if you have.....
Bachelor's Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills
Perks of working here as an IT Help Desk Technician:
WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology - virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Additional Information:
Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in Orlando, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Program Specialist
Support specialist job in Fort Pierce, FL
Part-time Description
Job Title: Program Specialist
Salary: $15 per hour
Hours: up to 25 hours per week; non-exempt
Reports to: Club Director
1. JOB PURPOSE
The Boys & Girls Clubs of St. Lucie County takes changing the lives of youth to heart. We go above and beyond to ensure that every youth that walks through our doors has a world class club experience that provides them with the opportunity for a GREAT FUTURE!
The primary functions of the Program Specialists are to provide direct service to our youth club members through activities based on Academic Success, Good Character and Healthy Lifestyles. They create a safe environment through positive guidance and discipline, as well as ensure a well-rounded and enriching experience for all club members. Program Specialists also carefully plan and implement program activities that promote fun, supportive relationships, opportunities and expectations, and recognition.
2. DUTIES & RESPONSIBILITIES
The duties and responsibilities include, but are not limited to:
• Adopt the Formula for Impact and ensure that the Club is reaching the kids who need us the most, providing them with an outcome driven Club experience that is resulting in academic success, healthier lifestyles and better character and citizenship for our club members
• Effectively implement and administer Club programs, activities, and services that prepare youth for
success and create a club environment that facilitates achievement of Youth Development Outcomes:
including drop-in club members
• Provide effective club supervision to promote and stimulate program participation with the club members
• Act as a role model and provide guidance to all club members
• Monitor and evaluate programs, services, and activities to ensure safety of members, quality in the programs, and the appearance of the Club at all times
• Provide data collection and recording for program curriculum as needed
• Maintains close, daily contact with Club staff, including volunteers, members, and supervisors to receive and/or provide information, discuss issues, explain guidelines, and instructions
• Maintain contact with external community groups, schools, members parents, and others to assist in resolving problems as needed
OTHER DUTIES & RESPONSIBILITIES
• Actively participate in mandatory Club trainings and All Staff meetings
• Occasionally may be required to work special events promoted by the organization
• Support other projects as needed
• Completes any additional assignments as requested by the management staff
3. QUALIFICATIONS
BACKGROUND SCREENING
• Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
Must be 18 or older to work with Club Members
• Must pass pre-employment drug test
CERTIFICATIONS
• Current CPR/First Aid certification preferred.
EDUCATION / EXPERIENCE
• Previous work experience with youth, preferably in an after school or summer enrichment program.
SKILLS/KNOWLEDGE
• Report to scheduled shift consistently and on time.
• Follow policies, procedures and rules of the organization.
• Serve as a role model and demonstrate, encourage and offer direction in fairness, consistency, attentiveness, ability to work with others, appropriate dress and appearance, and effective conflict resolution
• Treat all club members, parents/guardians, co-workers, supervisors and people in the community with respect and dignity.
• Maintain confidentiality of those we serve.
• Communicate to immediate supervisor any pertinent contact from family, school, or significant others.
• Follow policies and procedures in responding to emergencies and/or safety issues.
• Promote and participate in open and effective communication and support with the team.
• Maintain high program standards.
TRAVEL
Some travel may be required for training and/or other business purposes.
4. WORKING CONDITIONS
Our offices, neighborhood-based clubhouses, and school-based clubs are strategically located in areas of St. Lucie County where youth need us most. Based on the organization's needs, the flexibility to work different schedules and work in different locations in St. Lucie County is required due to changing business demands. Boys & Girls Clubs of St. Lucie is an equal opportunity employer and a smoke, drug, and alcohol-free workplace.
5. PHYSICAL DEMANDS:
• The usual and customary methods of performing the job's functions require the following demands: some lifting, carrying, pushing and/or pulling, stooping/kneeling, reaching with hands and arms, and finger dexterity.
• This position requires extended talking, listening, sitting, walking, and standing; computer viewing, and keyboard entry. Regularly lifting up to 25 pounds.
• Daily operation of personal motor vehicle relevant to carrying out job duties is required for this position.
• Ability to think strategically and ability to sit for more than four hours per day.
OTHER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time with or without notice.
Requirements
BACKGROUND SCREENING
Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
Must pass pre-employment drug test
CERTIFICATIONS
Administrative certification preferred.
EDUCATION / EXPERIENCE
High School diploma or GED with at least one (1) year of office clerical experience is required.