Support specialist jobs in Metairie, LA - 474 jobs
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Computer Field Tech Position- Harahan/New Orleans LA
BC Tech Pro 4.2
Support specialist job in New Orleans, LA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 12d ago
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Specialist - Technology Connection
Tulane University 4.8
Support specialist job in New Orleans, LA
Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. *******************************
The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned.
The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise.
* Above average working knowledge of both Mac and PC operations and networking.
* In-depth working knowledge and proficient use of MS Office desktop software applications.
* Strong written and verbal communication skills.
* Excellent organizational skills.
* Ability to efficiently manage multiple projects and assignments.
* Demonstrated ability to learn and adapt to new technologies in a fast-paced environment.
* Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates.
* Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date.
* Strong commitment to customer service.
* Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations.
* Customer friendly and outgoing personality
* Customer empathy and desire to assist others
* High School Diploma or Equivalent
* 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience
* Bachelor's Degree
* Experience in computer technology sales
* Inventory management experience
* Corporate purchasing experience
$43k-49k yearly est. 34d ago
Offshore O&G Operations Regulatory Support Specialist (Contract)
Engineers and Constructors International Inc. 4.2
Support specialist job in New Orleans, LA
Job DescriptionJoin the ECI Group's Professional Technical Services Network as an
Offshore Oil & Gas Operations Regulatory SupportSpecialist.
This is a Houston-Based a six-month contract role with a January 6, 2006 start and ending on June 30, 2026.
NOTE: No visa sponsorships are available at this time for this position.
Overview
Our client's Gulf of America (GoA) Regulatory team is seeking an experienced
Regulatory Support professional
to assist with BSEE Incident Reporting and Records Management for offshore operations. The ideal candidate has experience working in an offshore oil and gas environment and brings a strong background in HSE or regulatory reporting.
Key ResponsibilitiesIncident Reporting
Collect and verify incident details for electronic submission to the Bureau of Safety and Environmental Enforcement (BSEE).
Communicate with offshore and field personnel to obtain required information.
Prepare and submit complete incident reports following verbal notifications already made to BSEE.
Records Management
Support GoA Regulatory's ongoing physical record reduction initiative.
Coordinate disposition of existing physical files to ensure proper retention or disposal.
Oversee or perform document scanning using available tools and processes.
Organize and maintain electronic records in alignment with Shell's Records Management standards.
Collaborate with the Information Management Team for guidance and best practices.
Provide record support to additional teams as required.
Required Qualifications
Minimum 5 years of experience in offshore oil and gas operations, either offshore or in an office-based HSE or regulatory reporting role.
Strong understanding of incident reporting processes and terminology.
Familiarity with BSEE regulations and offshore compliance expectations.
Experience with document management, electronic records, or scanning tools.
Strong communication, coordination, and organizational skills.
Ability to work independently and follow structured regulatory processes.
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$56k-89k yearly est. 12d ago
Safety Support Specialist
John H. Carter Website 4.5
Support specialist job in Gonzales, LA
Works with EHS Specialist to support compliance with company, client, OSHA, and other applicable standards at all facilities.
Responsible for conducting facility safety audits, inspections, and walkthroughs, documenting findings, and helping track corrective actions.
Implements and maintains safety programs, plans, and procedures as directed by the EHS Specialist and Safety Department.
Provides day-to-day support to management and employees on safety requirements, compliance issues, and general safety concerns.
Responsible for assisting the Safety Department in incident investigations, case management, and corrective actions, including incidents that happen afterhours.
Able to work collaboratively with staff and management to complete various Safety Department duties, projects, and initiatives.
Promotes and models safe behaviors to help drive a positive safety culture across all levels of the workforce.
Duties and Responsibilities can change from time to time based on business needs, customer demands or other industry or job-related circumstances.
Regular and predictable attendance is essential for this position.
EHS/OSHA related certifications AND/OR Associates or Bachelor's degree in Occupational Safety, Industrial Safety, Ergonomics, Environmental Health, Industrial Hygiene, or Safety-related discipline preferred
Essential Skills
Knowledge of OSHA regulations and ability to support safety compliance
Detail-oriented with strong observation skills
Excellent written and verbal communication
Presentation and professionalism
Become and remain proficient in all computer programs necessary to perform the everyday duties of this position
Proficiency in MS Office Products is required - especially OUTLOOK, EXCEL, and WORD
Proficiency in typing
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************.
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Interim Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Technical Support Services
Job Qualifications:
Skills:
Customer Service, Problem Resolution, Software Knowledge, Software Support, Technical Support
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The Navy's Personnel Modernization (PersMod) program is searching for a Tier 2 Helpdesk Analyst to join their team in Millington, TN, or New Orleans, LA.
The PersMod program delivers sailor self-service and automation of high volume, routine transactions. This enables legacy system consolidation and development of interoperable capabilities, which can be leveraged across the portfolio of Navy personnel systems. The Helpdesk Analyst will help manage customer requests and provide solutions to the system issues that may arise.
The Analyst will provide:
Software support for Navy Standard Integrated Personnel System (NSIPS).
Customer assistance and problem resolution to a wide variety of customers across business areas.
Solutions to product or service-related questions.
Responses to non-routine customer calls, email and web inquires, providing a single point of contact for problem resolution.
Basic Qualifications:
HS Diploma
2+ years providing technical assistance and solutions in a technical call center or similar helpdesk position
Navy personnel systems experience desired; NSIPS software expertise highly desired
Secret clearance required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA TN Millington
Additional Work Locations:
USA LA New Orleans
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$25.5-34.5 hourly Auto-Apply 8d ago
Help Desk Technician
Asmglobal
Support specialist job in New Orleans, LA
Help Desk Technician
DEPARTMENT: IT
REPORTS TO: IT Manager
FLSA STATUS: Hourly/Non-Exempt
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.
Essential Duties and Responsibilities
Load various software updates
Provide maintenance on various computer hardware
Maintain organization and cleanliness in the operations room
Track inventory of computer-related supplies
Answer Help Desk Calls professionally and courtesily
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must successfully pass a criminal background check
Must be at least 18 years of age
Detailed knowledge of Microsoft workstation operation systems
Excellent problem-solving skills, including the use of remote management systems
Able to work days, nights, weekends, and holidays as needed
Education and/or Experience
High School Diploma or equivalent, college preferred
1-3 years of working experience within PC support
Extensive experience installing, maintaining, and upgrading Microsoft applications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$42k-70k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Bellwether Technology
Support specialist job in New Orleans, LA
Job DescriptionSalary:
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$42k-70k yearly est. 16d ago
Support Production Tech I
Zachry Holdings, Inc. 4.7
Support specialist job in Luling, LA
Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills
* Ability to follow instructions
* Good organization skills
* Forklift experience
* Familiar with documents, including but not limited to bill of lading and packing slips
* Basic computer skills
Preferred Qualifications
* Current Zachry or Zachry ROF'ed employee.
* Knowledge of production
* Problem Solving Skills
Physical Requirements
* Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
$32k-66k yearly est. Auto-Apply 14d ago
Support Production Tech I
Zachry Group 4.5
Support specialist job in Luling, LA
Responsibilities
Ensure production area is safe to work, productive and has required inventory
Maintain production machines and equipment
Ensure equipment and work floor is clean, safe, and well-maintained
Required Qualifications
Strong Communication skills
Ability to follow instructions
Good organization skills
Forklift experience
Familiar with documents, including but not limited to bill of lading and packing slips
Basic computer skills
Preferred Qualifications
Current Zachry or Zachry ROF'ed employee.
Knowledge of production
Problem Solving Skills
Physical Requirements
Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
$31k-64k yearly est. Auto-Apply 15d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Raceland, LA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-78k yearly est. 12d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in New Orleans, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$36k-49k yearly est. 60d+ ago
IT Support Center Specialist - Support Desk Level I
Restech Information Services
Support specialist job in Metairie, LA
Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member)
Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side.
Responsibilities:
Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques.
Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run.
Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database.
Proactively manage issues and problems, anticipating them like a Vulcan mind meld.
Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy.
Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work.
Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base.
Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories.
Hard Skills:
Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems.
Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems.
Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets.
Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars.
Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets.
Technicians must display the following:
Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon.
Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise.
Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard.
Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey.
Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew.
Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind.
Provide outstanding customer service to our clients, making them feel as cherished as the Force itself.
Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT.
Must have:
1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans.
A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients.
Pluses:
Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant.
Familiarity with ConnectWise products, like having your very own holodeck
If you have what it takes then please apply and join our team of intergalactic heroes!
Requirements
Basic Networking:
Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Basic troubleshooting of network connectivity issues.
Desktop and End-User Support:
Proficiency in troubleshooting Windows and mac OS operating systems.
Experience with hardware troubleshooting and repair (desktops, laptops, peripherals).
Software Support:
Familiarity with common software applications (Microsoft Office, web browsers, email clients).
Basic troubleshooting of software issues.
Account Management:
Experience with user account management (password resets, account lockouts) in Active Directory or similar systems.
Remote Support:
Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control).
Ability to assist users remotely with technical issues.
Basic Security Awareness:
Understanding of basic cybersecurity principles.
Familiarity with antivirus software and basic security practices.
Printer and Peripheral Support:
Experience with setting up and troubleshooting printers and other peripherals.
Mobile Device Support:
Basic knowledge of mobile device configuration and troubleshooting (iOS, Android).
Documentation:
Ability to document incidents, solutions, and procedures clearly and accurately.
Customer Service:
Strong communication and interpersonal skills.
Ability to explain technical issues to non-technical users.
Time Management:
Ability to prioritize and manage multiple tasks efficiently.
Willingness to Learn:
Openness to continuous learning and professional development.
Ability to adapt to new technologies and tools.
$37k-47k yearly est. 60d+ ago
ON CALL IT and TV Field Technician - Metairie, LA - Hiring NOW
Geeks On Site 3.1
Support specialist job in Metairie, LA
Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly 14d ago
IT Support Specialist
M S Rau 4.0
Support specialist job in New Orleans, LA
Full-time Description
M.S. Rau is seeking a dedicated IT SupportSpecialist to join our dynamic team, ensuring robust technical support, system maintenance, and optimization to power our expanding infrastructure in a luxury retail environment. This full-time role offers the chance to make a meaningful impact by resolving technical challenges, enhancing user experiences, and driving operational excellence. Collaborate with seasoned IT professionals, lead innovative projects, and maintain a secure, efficient technology ecosystem while fostering a proactive, service-oriented culture that supports our prestigious brand's commitment to excellence.
Who We Are:
Located in the French Quarter for more than a century, M.S. Rau is an internationally recognized leader in rare and important antiques, fine art and jewelry. Our philosophy of ultimate client satisfaction has guided us for over a century, solidifying our commitment to building life-long relationships of trust with each client. Working here means you work for the best of the best while surrounded by some of the world's most fascinating and beautiful treasures.
Who You Are:
You have a strong work ethic, a desire to learn and a positive attitude. The expertise you will bring include:
Set up and install new hardware and software systems.
Diagnose and troubleshoot hardware and software issues.
Maintain hardware and software by conducting regular maintenance and updates.
Upgrade firmware, software, and outdated hardware systems.
Monitor and maintain security systems and install updates.
Provide technical support to users and resolve technical errors.
Prepare technical documents, such as error and maintenance reports.
Create user documents and provide training on new computer systems.
Manage and maintain the company's cellular plan.
Research technical solutions; implement solutions and provide documentation and training.
Manage and maintain access control systems.
Process new and exiting employees.
Requirements
Other skills you will bring to M.S. Rau:
Bachelor's degree in computer science, information technology, or related field OR 1+ years of experience as a computer technician or in a similar role.
Certified as a Microsoft Certified Professional.
Proficiency in computer operating systems, such as MS Windows and MAC OS.
Expert knowledge of computer systems, including desktops, cloud-based systems, networks, servers, and system maintenance.
Strong in performance tuning, debugging, and testing.
Excellent problem-solving and critical thinking skills.
Good written and verbal communication skills.
The ability to stay up to date with the latest advancements in hardware and software.
Must be organized, detailed oriented, thorough, self-motivated, disciplined, flexible, patient and possess spontaneous decision capabilities.
What We Offer:
Compensation and Hours
This is a full-time hourly position with a pay range of $28 to $32 per hour plus the potential to earn quarterly and annual bonuses. The position works Monday through Saturday, 8:30a.m. to 5:30p.m. Work will be performed on Saturdays and an off day may be taken between Monday and Friday at the employee's choosing. The intent is for the employee to provide Saturday help-desk coverage in the Gallery while maintaining a 40-hour work week. Overtime may be required depending on business needs.
Benefits
M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer:
Paid Time Off and Holidays
Medical, Dental and Vision
Life Insurance
Short- and Long-Term Disability
Critical Illness, Cancer, Accident and Hospital Indemnity Insurance
Flexible and Commuter Spending Accounts
Lifestyle Spending Account
Employee Assistance Program
Wellness Program
401k with match
On-site gym
Work Environment
This is primarily a sedentary office position with employees working in a controlled office environment. The employee regularly bends, reaches, pushes, and pulls when setting up computer stations. Moves within the building to install computer stations. The position uses a computer terminal to access, input and retrieve data. Finger dexterity is required to operate computer keyboard and calculator.
Other Duties
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
EEO Statement
M S Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception of history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
EEO is the Law links in
English
and
Spanish
.
$28-32 hourly 3d ago
Support Services Specialist - Pharmacy Technician
Elevance Health
Support specialist job in Harvey, LA
Support Services Specialist Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
The ideal candidate would have an active Pharmacy Technician license and live near one of the following Pulsepoints: Lake Mary-FL, Miami-FL, Tampa-FL or Harvey, Louisiana.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 8:30 am - 5:30 pm (ET). Additional hours, including weekends or holidays, may be required based on operational needs.
The Support Services Specialist is responsible for performing duties to document and validate various activities, documentation, and events as they relate to the patient/pharmacy/prescriber/manufacturer requirements.
How You Will Make an Impact
Primary duties may include, but are not limited to:
* Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file.
* Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria.
* Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met.
* Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber.
* Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed.
* Support additional therapy programs as they arise which may require additional documentation and tasks.
* Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
Minimum Requirements:
* High School Diploma or GED and minimum 2 years of experience in pharmacy environment.
* Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required.
Preferred Skills, Capabilities, and Experiences:
* Previous experience working in specialty pharmacies is highly preferred.
* Experience in a call center environment is preferred.
* National Pharmacy Technician Certification (CPhT) is preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed/Registered Pharmacist/Pharmacy Technician
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$35k-65k yearly est. 3d ago
Drafting / Lofting Specialist (Entry-Level)
Gulf Island 4.3
Support specialist job in Houma, LA
Full-time Description
Main Purpose:
The Drafting / Lofting Specialist provides technical support in the development of construction drawings, field sketches and material takeoffs of structural and piping components.
Essential Functions:
Prepare material take offs using design drawings for estimating and procurement of materials purposes
Develop structural, piping drawings and field sketches in support of project requirements - roll letters, cut sheets, etc.
Read and interpret industry blueprints such as structural framing and piping isometrics
Read and derive measurements, angles, dimensions, and quantity of material needed to fabricate a structure
Perform periodic field visits and provide on-site technical support
Participate in the Company's QHS&E Management System through quality performance, through actions that safeguard the environment and through actions that enhance health and safety in the workplace
Operate handheld calculators, compass, scales, drafting tools, and a P.C./IBM compatible workstation with Windows 11, AutoCAD 2025 applications
Perform other duties assigned by supervisor
Benefits Offered:
Earned Wage Access
Health, Dental, and Vision Insurance
401(k) with Company Match
Paid Holidays
Paid Vacation
Life Insurance
Disability Insurance
Safety Awards
Company Store
Employee Assistance Program (EAP)
Requirements
Physical Requirements:
Standing, sitting, walking, stooping, kneeling, climbing, feeling, talking, hearing and seeing
Turning, twisting, bending, and balancing
Pushing, pulling and reaching
Must be able to lift and/or move up to 25 pounds
Job Requirements:
Associate's Degree or Certificate of Technical Studies in Drafting Technology or related field
Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, decimals and a basic understanding of Trigonometry
Ability to work independently and in a team environment
Experience with Microsoft Office Suite
Basic understanding of drafting principles
Ability to read blueprints
Experience in AutoCAD
Experience in 3D modeling
Must be able to reliably commute to office location in Houma, LA
Must be able to pass pre-employment physical and drug screen
Must be able to pass a background check
Desirable Experience and Training:
Experience in a Drafting / Lofting role or internship within the Fabrication or Oil and Gas industry
Tools and Equipment Used:
Office equipment
Software including Adobe, Excel, Bluebeam, and 3D modeling such as Inventor and Fusion 360
Environmental Conditions:
80 to 90% of the work activities are performed indoors. Some outdoor activities are a requirement of the role including yard tours and jobsite visits.
Gulf Island will not sponsor applications for work visas. Additionally, applicants for employment with Gulf Island must be currently authorized to work in the United States on a full-time basis. Accordingly, Gulf Island will not consider applications from candidates who require the company to sponsor a work visa and who are not currently authorized to work in the United States on a full-time basis.
Gulf island is not accepting unsolicited candidates from search firms for posted employment opportunities. Please, no phone calls or emails. All resumes submitted by search firms to Gulf Island employees via email, the internet, or any other form and/or method without a valid written search agreement in place for the position will be deemed the sole property of Gulf Island. No recruiting placement fee will be paid in the event Gulf Island hires the candidate due to the referral or through other means.
$56k-86k yearly est. 60d+ ago
Commissioning Software Technician
Saronic
Support specialist job in New Orleans, LA
Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Position Overview: We are seeking a Commissioning Software Technician who will be at the forefront of integrating, deploying, and improving our autonomous systems in real-world environments during commissioning and sea trialing. You will work hands-on with software, networking, and autonomy, ensuring our autonomous service vessels perform reliably in operational settings. This role blends software development, field deployment, and problem-solving to ensure our technology delivers real mission impact. You will be deeply engaged in debugging and optimizing autonomy algorithms, refining system performance based on real-world data, and working closely with end of line managers and commissioning staff to adapt our technology to mission needs. Whether troubleshooting networking issues, improving sensor integration, or refining control logic, you will play a critical role in making our systems more capable and reliable. You will be the link between groundbreaking autonomy technology and real-world success. You will work on the front lines of maritime autonomy, ensuring our systems operate effectively in the environments where they matter most. You will impact mission success and shape the future of autonomous maritime operations.Responsibilities
Lead and support the development of autonomy, networking, and mission execution software, setting technical direction and ensuring performance and reliability in real-world maritime operations
Drive field testing campaigns, overseeing the deployment of ASV systems, leading root cause analysis of autonomy, perception, and control issues, and guiding cross-functional resolution strategies
Lead performance analysis efforts, using data from fielded systems to inform architecture decisions and prioritize software improvements with the highest operational impact
Own the integration and initial startup of new autonomy capabilities, ensuring system-wide compatibility and defining interfaces between software, sensing, and hardware subsystems
Serve as a technical liaison with operators and end of line stakeholders, translating operational feedback into actionable technical requirements and shaping roadmap priorities
Guide the resolution of complex field issues, drawing from expertise across software, hardware, and networking layers to improve system robustness and deployment readiness
Mentor and influence engineering teams, facilitating cross-functional collaboration across autonomy, hardware, and field operations to align technical execution with product goals
Define and codify engineering best practices, creating reusable tools, documentation, and scalable workflows to support long-term system maintainability and operational reliability
Creating visible and continuous line of communications to our software team in Austin to communicate end of line and sea trial problems and solutions
Qualifications
5+ years of experience developing software for autonomous or robotic systems, with demonstrated ownership of complex, mission-critical features across multiple deployments
Advanced proficiency in modern systems programming languages such as C++, Rust, and Python, with a focus on architecting high-performance, maintainable software for autonomy applications
Deep expertise in robotics, autonomy, and embedded systems, particularly within high-consequence domains such as maritime, aerospace, or defense
Strong command of networking and distributed systems, including experience architecting reliable communication frameworks using TCP/IP, UDP, DDS, or ROS 2
Extensive hands-on experience with perception systems, integrating and calibrating sensors like cameras, radar, GPS, and IMUs for real-time autonomous decision-making
Proven ability to debug and resolve highly complex, cross-domain issues, from embedded firmware to autonomy stack behavior under operational conditions
Track record of delivering autonomy software for real-world robotic platforms, especially in uncertain, dynamic, and communication-constrained environments such as open-ocean deployments
Expertise in autonomous navigation concepts, including motion planning, behavior trees, hybrid autonomy, and control theory, with the ability to evaluate and improve algorithms at the systems level
Familiarity with distributed autonomy and multi-agent coordination, with experience designing or contributing to collaborative behaviors in fielded systems
Experience working at the interface of engineering and operations, translating real-world mission needs into robust, scalable technical solutions
Domain fluency in maritime systems, naval operations, or defense technologies, with an understanding of platform constraints, CONOPS, and operational integration
Leadership in field integration and system validation, including mentoring junior engineers and defining best practices for deployment, troubleshooting, and sustained autonomy performance
Willingness to travel (up to 50%), serving as a technical presence in the field to lead testing, integration, and operational support of ASV systems
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Physical Demands
Prolonged periods of sitting at a desk and working on a computer
Occasional standing and walking within the office
Manual dexterity to operate a computer keyboard, mouse, and other office equipment
Visual acuity to read screens, documents, and reports
Be able to access hard to reach places onboard a vessel as well as working in close quarters with others
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages, tool bag)
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$61k-100k yearly est. 14d ago
Patient Support Specialist
Southeast Community Health Systems 4.1
Support specialist job in Hammond, LA
Performs customer service functions in the clinical office setting.
Essential Functions:
Responsible for all incoming calls.
Scheduling of medical and dental appointments.
Follow up on No-Show appointments.
Working of the Dental Recall List.
Inform patients of past due balance at point of contact.
Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
Retrieve appointments and messages from Patient Portal on a daily basis.
Complete Patient Registration for medical and dental patients.
Insurance Verification
Collection of copays, deductible, and fees.
Preparations for next day's schedule
Other reasonable duties as assigned
Requirements:
SKILLS & ABILITIES
Education: High School Diploma or GED Certificate required
Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
Ability to communicate in English, both verbally and in writing.
Ability to communicate in different languages desired.
Excellent customer service skills
Ability to type 40 wpm desired
$32k-38k yearly est. 6d ago
IT Field Support Technician
Cellular Sales 4.5
Support specialist job in Mandeville, LA
Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.
Essential Functions
Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.
Competencies
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job is in a store/retail environment.
Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.
Travel
30-60%
Required Education and Experience
HS diploma
Minimum 3 years verifiable technology support
Preferred Education and Experience
Two or four year degree
Industry certifications a plus
Understanding of ITIL
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$23-$31 an hour
#2024MG
$23-31 hourly Auto-Apply 27d ago
Registered Peer Support Specialist
Choices Careers 3.7
Support specialist job in Harvey, LA
The Registered Peer SupportSpecialist (RPSS) is an active member of the Choices' Jefferson Parish Mobile Crisis Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Lead Clinical Evaluator, the Registered Peer SupportSpecialist functions as a role model to clients; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer or family information for continued stabilization. The Registered Peer SupportSpecialist performs a wide range of tasks to assist peers of all ages, from young adult to old age, in regaining optimal functioning within the community and mastery over their own recovery process.
The Choices Jefferson Parish Mobile Crisis Team are responsible for 24/7 mobile emergency responses for youth and adults experiencing a behavioral health crisis in Jefferson Parish. The MCS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MCS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MCS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.
Essential Duties and Responsibilities
Can articulate the mission, vision and practices of the MCS program consumers.
Communicates the practice expectations of the emergency response system to consumers, community partners, and funders.
Responds to crisis referrals according to Choices' policy.
Provides back up when requested if contacted by first responders.
Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system.
Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners.
Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns.
Maintains positive working relationships with co-workers.
Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals with mobile crisis response services.
Ensures collection of all necessary service data.
Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
Willingly completes other duties as assigned to advance the mission of the Mobile Crisis Team.
Qualifications
High School Diploma or GED. Some college preferred.
Prior 2 years' experience with behavioral health crisis response.
Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
Required - Registered Peer SupportSpecialist certification.
Familiarity with area resources.
Highly organized, and effectively manages multiple priorities simultaneously.
Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
Enthusiastic about advancing system change within the community.
Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle.
Salary: $18.00 - $20.00/hour ($37,440-$41,600 annually) dependent on experience
Benefits Include:
Medical, Dental, Vision
Employer Paid Life Insurance, Short & Long Term Disability
401k Match
Tuition Reimbursement
Paid Parental Leave
Generous PTO plan
Qualified employer for the Public Service Loan Forgiveness Program
How much does a support specialist earn in Metairie, LA?
The average support specialist in Metairie, LA earns between $23,000 and $62,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Metairie, LA
$37,000
What are the biggest employers of Support Specialists in Metairie, LA?
The biggest employers of Support Specialists in Metairie, LA are: