Support Specialist Jobs in Metairie, LA

Team Gleason, an innovative nonprofit dedicated to empowering individuals living with ALS, is seeking a passionate and resourceful Technology & Equipment Coordinator. In this role, you will help people with ALS access the technology and equipment needed to maintain independence, sustain purpose, and reduce caregiver burden. This position requires a strong communicator with exceptional customer service skills, capable of managing individualized requests, maintaining accurate records, and collaborating with team members to ensure timely support. If you're organized, tech-savvy, and driven by meaningful work, we want you on our team. Incoming Customer Service and Support Provide outstanding customer support by answering and processing incoming requests in a timely and helpful fashion, ranging from general inquiries to requests for specific equipment and services. Work with autonomy to establish a clear and comprehensive understanding of a customer's needs, then either fully address needs or forward requests to appropriate team members, as necessary. Manage various channels for requesting assistance, including website, email, phone and monitor daily to ensure requests are being answered in a timely manner. Build positive and supportive relationships with customers by demonstrating empathy, patience, and a commitment to enhancing their quality of life. Collaborate with other team members to ensure a seamless and effective customer experience, maintaining open communication throughout the customer support process. Programs and Technology Support Maintain comprehensive records using Team Gleason's customer relationship and inventory management systems, ensuring appropriate values are being recorded and reported in order to ensure assistance is within budget. Support team members in routine follow-up and engagement of people living with ALS in need of assistance, including follow up-calls to gather data on product quality, outstanding and emerging needs, required troubleshooting, and testimonials. Coordinate with third-party vendors for repairs, replacements, and technical support, ensuring timely resolutions for equipment issues. Support team members, as requested, with shipping and receiving, including packing, shipping, unpacking, updating, and shelving items as they are received. Identify and resolve software, hardware, and operating-system issues to ensure functionality and minimize disruptions for users. Assist in evaluating new technology and equipment solutions that align with the needs of people living with ALS, providing recommendations for potential partnerships. Other responsibilities, as assigned. Additional Responsibilities: Perform additional duties as assigned to support the team and organization's mission. Collaborate with the Program Manager, Technology and Equipment Team Manager and other team members to develop and implement new initiatives that enhance customer support and technology access. Participate in team meetings and provide updates on technology and equipment activities, challenges, and achievements. Maintain a high level of knowledge about ALS, assistive technology, and related equipment to better support the needs of clients and team members. Desired Skills and Competencies: · Proficiency in identifying and resolving software, hardware, and operating system issues. · Experience in tracking and logging assets and their distribution across a network. · Ability to provide remote support for clients, troubleshooting technical issues effectively. · Strong analytical and methodical skills for a disciplined approach to problem-solving. · Exceptional communication and interpersonal skills, with the ability to engage empathetically with clients. · Strong organizational and time management skills, with the ability to multitask and prioritize effectively. · Proficiency in MS Office, database management, and customer relationship management software. · Ability to work autonomously and as part of a collaborative team. · Detail-oriented and highly organized, ensuring accurate records and data capture. Qualifications: · High school diploma or GED required; Associate or Bachelor's Degree in a related field preferred. · At least 1-2 years of experience in customer service, technology support, or equipment management. · Knowledge of inventory management and logistics is a plus. · Experience working with assistive technology or in the healthcare/nonprofit sector is a plus. · Ability to lift and move products and materials up to 65lbs. ****** In place of a formal cover letter, please share a brief paragraph about why you're interested in this role and how your experience aligns. ******

The incumbent reports to the IT Support Supervisor and provides technical and end-user support to judges' chambers and court units of the Fifth Circuit Court of Appeals. The incumbent supports all end-user software and hardware, including, but not limited to, laptops, PCs, thin clients, virtual desktops, printers, MFPs/copiers, wired and wireless telephones, and audio/video conference equipment. Help Overview * Accepting applications * Open & closing dates 03/06/2025 to 06/06/2025 * Salary $59,133 - $96,147 per year Court Personnel System, CL-27 - Starting salary is commensurate with qualifications and experience. * Pay scale & grade CL 27 * Help Location Few vacancies in the following location: * New Orleans, LA * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. * Appointment type Permanent - At-Will * Work schedule Full-time - Standard Work Schedule: Monday to Friday * Service Excepted * Promotion potential 28 - CL-28 (with promotion potential to IT Support Specialist II without further competition). * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 2025-06 * Control number 833309500 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency More than one position may be filled from this recruitment. This announcement is open until filled. Applicants must be United States Citizens or eligible to work in the United States to apply to this posting. Help Duties * Provides first-call response to all users with IT related issues. * Responds to requests by all judges' chambers and court units requiring assistance in the use of software and hardware. * Acts as the technical expert in solving computer system problems by analyzing system failures to identify the nature and source of the failure and takes corrective action. * Assists in developing creative solutions to address new operational requirements and enhance the overall effectiveness and efficiency of systems and personnel in the court. * Assists with the administration of the day-to-day operations and support of computer systems, networks, and other major systems to ensure reliable and effective operations. * Establishes and maintains contact with other court IT support personnel at different locations to stay knowledgeable of developments, techniques, and user applications. * Assists in evaluating current automated office functions and makes recommendations on technical and operational changes or enhancements to existing system configurations, usage, and procedures. * Assists in the research and procurement of new equipment and software packages. * Coordinates the repair of hardware in satellite judges' chambers and offices. * Installs and tests new and revised releases of national and commercial applications and systems. Help Requirements Conditions of Employment N/A. Qualifications Required: The position requires a bachelor's degree, preferably in computer science or a related field, or equivalent experience and at least two years specialized experience with demonstrated computer support skills applicable to the duties described above, including, but not limited to: * Detailed, current, and comprehensive knowledge of PC software and hardware; * Superior diagnostic and analytical competence; * Ability to communicate effectively with others, both orally and in writing; * Capacity to work harmoniously with others, both technical and non-technical; and * Ability to travel overnight occasionally. Preferred: Extensive experience using, configuring, deploying, and supporting the following Microsoft applications in an enterprise environment is highly desired: * Outlook * Office 365 * OneDrive * OneNote * SharePoint Online * Teams Also: * Knowledge of cybersecurity best practices and concepts. * Ability to read, analyze, and create PowerShell scripts. * Familiarity with Active Directory and Group Policies. * Workstation imaging experience. * Strong writing skills and ability to develop user documentation. Education A bachelor's degree preferably in computer science or a related field or two (2) years of specialized experience with demonstrated computer support skills applicable to the duties. Additional information The Office of the Circuit Executive for the Fifth Circuit is accepting applications for an IT Support Specialist I. The Fifth Circuit is composed of the federal courts and federal public defender organizations in Texas, Louisiana, and Mississippi, and is the second largest circuit in the federal system. The IT department for the Court of Appeals is located in the Circuit Executive's Office in New Orleans and is staffed with highly skilled and experienced professionals. The department utilizes the latest technologies and a team-based approach to provide a superior level of service to judiciary personnel. Other Information * Only qualified applicants who submit complete applications will be considered for this position. * Candidates selected for an interview will be administered a technical skills test and writing exercise. * Applicants must be United States citizens or otherwise eligible to work in the federal court system. * The court provides reasonable accommodations to applicants with disabilities. * Funding is not available to support interviewee travel or relocation expenses. * A background investigation, including fingerprint and records check, will be conducted as a condition of employment. * All employees of the Judiciary are "At-Will" employees in the excepted service. * The position is subject to mandatory electronic funds transfer for payment of salary. * The court reserves the right to modify the conditions of this job announcement, withdraw the job announcement, or fill the position, any of which actions may occur without any prior written or other notice. * The United States Courts, Fifth Judicial Circuit, is an Equal Opportunity Employer. Read more * Benefits Help Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants must be citizens of the United States or be authorized to work in the United States. Testing will be conducted to confirm applicant's knowledge and proficiency. The court will conduct an evaluation of each applicants' qualifications and materials after receipt of a complete application packet. * Benefits Help Review our benefits * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. A complete applicant's packet must include: a cover letter, a current/detailed resume, AND a completed Application for Judicial Branch Federal Employment (Form AO-078). If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Qualified applicants must submit a cover letter, résumé, and form AO78 via email (as a single PDF only) to: ************************ - The AO78 Federal Judicial Branch Application for Employment can be obtained from the Fifth Circuit's Website, ****************************** Agency contact information Human Resources Unit Email ************************ Address United States Court of Appeals for Fifth Circuit 600 Camp Street, Room 109 New Orleans, LA 70130 US Next steps Due to the volume of applications received, only applicants who are selected for interviews will be contacted by the court. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents A complete applicant's packet must include: a cover letter, a current/detailed resume, AND a completed Application for Judicial Branch Federal Employment (Form AO-078). If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply Qualified applicants must submit a cover letter, résumé, and form AO78 via email (as a single PDF only) to: ************************ - The AO78 Federal Judicial Branch Application for Employment can be obtained from the Fifth Circuit's Website, ****************************** Read more Agency contact information Human Resources Unit Email ************************ Address United States Court of Appeals for Fifth Circuit 600 Camp Street, Room 109 New Orleans, LA 70130 US Next steps Due to the volume of applications received, only applicants who are selected for interviews will be contacted by the court. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 03/06/2025 to 06/06/2025 * Salary $59,133 - $96,147 per year Court Personnel System, CL-27 - Starting salary is commensurate with qualifications and experience. * Pay scale & grade CL 27 * Location Few vacancies in the following location: * New Orleans, LA * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. * Appointment type Permanent - At-Will * Work schedule Full-time - Standard Work Schedule: Monday to Friday * Service Excepted * Promotion potential 28 - CL-28 (with promotion potential to IT Support Specialist II without further competition). * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Other * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number 2025-06 * Control number 833309500 This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.

Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Load various software updates Provide maintenance on various computer hardware Maintain organization and cleanliness in the operations room Track inventory of computer-related supplies Answer Help Desk Calls professionally and courtesily All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Detailed knowledge of Microsoft workstation operation systems Excellent problem-solving skills, including the use of remote management systems Able to work days, nights, weekends, and holidays as needed Education and/or Experience High School Diploma or equivalent, college preferred 1-3 years of working experience within PC support Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities * Load various software updates * Provide maintenance on various computer hardware * Maintain organization and cleanliness in the operations room * Track inventory of computer-related supplies * Answer Help Desk Calls professionally and courtesily * All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must successfully pass a criminal background check * Must be at least 18 years of age * Detailed knowledge of Microsoft workstation operation systems * Excellent problem-solving skills, including the use of remote management systems * Able to work days, nights, weekends, and holidays as needed Education and/or Experience * High School Diploma or equivalent, college preferred * 1-3 years of working experience within PC support * Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, New Orleans Sector Headquarters, Mission Readiness Operations. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above. Help Overview * Accepting applications * Open & closing dates 03/12/2025 to 03/18/2025 * Salary $73,939 - $115,213 per year * Pay scale & grade GS 11 - 12 * Help Location * New Orleans, LA 1 vacancy * Remote job No * Telework eligible No * Travel Required 25% or less - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 12 * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Not Required * Drug test No * Financial disclosure No * Bargaining unit status No * Announcement number USBP-SMP-12707233-HH * Control number 833306600 Help This job is open to * Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. * Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. * Land and base management Current or former employees of a base management agency. * Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference * Military spouses Military spouses relocating under PCS orders or whose spouse is 100% disabled or died while on active duty. * Individuals with disabilities Individuals who are eligible under Schedule A. * Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas. * Peace Corps & AmeriCorps Vista Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. * Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency Current Federal employees with competitive status; Current and former Land Management employees who meet the Land Management Workforce Flexibility Act; Veterans eligible under VEOA; Certain Military Spouses; Individuals eligible under a noncompetitive special hiring authority who reside within the LCA. Help Duties This position allows you to use your knowledge and experience to plan and carry out a variety of mission support, workforce management, administrative research and program planning related to the missions and functions of Mission Readiness Operations. This position starts at a salary of $73,939.00 (GS-11, Step 1) to $115,213.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. The Mission Support Specialist (Workforce Management), provides a wide range of administrative programs, concepts, laws, policies, practices, and analytical methods to address technical issues or problems that contain several interrelated issues in workforce management. Duties and responsibilities include: * Processing personnel-related actions including promotions, reassignments, or changes in working conditions. * Assisting supervisors with managing base pay, premium pay, overtime and leave administration. * Researching and analyzing data to make recommendations and resolve problems including complaints, grievances, and arbitrations. * Preparing briefs, project papers, reports and memos involving personnel issues to foster understanding and acceptance of findings and recommendations. * Identifying, evaluating, and recommending appropriate human resource interventions to resolve complex interrelated human resources problems and issues. Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Financial Disclosure is required. * Bargaining Unit: This position is not covered under the bargaining unit. Qualifications Required Experience: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Analyzing data from a variety of sources to develop trends, patterns and estimates for regular or one-time informational needs by managers; * Coordinating and monitoring a variety of administrative projects related to workforce management and/or related areas (i.e., personnel, payroll, benefits, etc.); * Submitting and monitoring personnel actions related to promotion, reassignments, transfers, retirements, awards, timecards, and leave; * Assisting with implementation of policies relating to workforce and position management procedures. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. You qualify for the GS-12 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Submitting and monitoring personnel-related actions related to promotions, reassignments, transfers, retirements, awards, timecards, and leave; * Developing and delivering briefings, project papers, status reports, staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations; * Assisting leadership in the development and implementation of policies related to sector workforce and position management, procedures, and other matters affecting USBP administrative programs; * Collecting and analyzing Freedom of information Act (FOIA) requests or other requests for confidential data. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-11: A Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M. degree from an accredited college or university may substitute for experience required at this level. (A course of study in business, international business, or a related field is qualifying.) Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. GS-12: Education substitution is not available at the GS-12 grade level. Combining Education and Experience: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/18/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement. * Veterans * Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible * Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link. * Peace Corps and VISTA * Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance. * Other miscellaneous hiring authorities Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). This self-assessment will be used to assess the following technical competencies or KSAs: * Administration and Management * Planning and Resource Management * Human Resources Management * Database Administration To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assess

Bellwether is an established IT managed service provider located in the New Orleans area, serving small to medium-sized businesses across the region. We have been providing our clients with leading IT support and strategy for over 40 years. Our employee-centric culture has led to Bellwether being named one of the “Top Workplaces" by the Times-Picayune year in and year out. We are especially proud of this recognition as it is voted on by our employees. We are looking for a quick-thinking, friendly, problem-solver to join our team as a support agent. This position requires a mix of onsite support at a client site as well as field deployments. Our “Can Do” associates are asked to handle issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Primary Responsibilities: Manage deployment for enterprise-level workstations and tablets. Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report any quality-related or client-related issues to management. Active Directory user management. Foster a team approach to meeting the objectives of our clients. Other responsibilities as assigned Requirements for this full-time position include: Working knowledge of current Microsoft desktop operating systems. Working knowledge of current versions of Microsoft Office. Maintenance of one of the following certifications: Comp TIA A+, Network+, Security+. One year of IT support experience, whether paid or unpaid. Great written and verbal communication skills. Must be personable and good on the telephone. Ability to drive and handle moving PCs and other IT-related equipment. Ability to develop and manage client relationships. Ability to multi-task in a fast-paced environment. Strong time management and organizational skills. Some college coursework is required, a degree is preferred. Must be a team player. Beneficial Knowledge: Experience with current versions of Windows Server Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. This is a full-time position with a growing company. We encourage both professional and personal growth in a friendly, business casual working environment. Company-sponsored employee events. Service-based bonuses. Health, Vision and Dental insurance benefits, 401k, paid vacation and holidays, certification & mileage reimbursement.

The Wellness & Recovery Specialist is responsible for care coordination activities focused on the Wellness and Recovery of members. Location: Remote. The ideal candidates will reside in the following states: Washington, Iowa, Louisiana, New Jersey, West Virginia, Wisconsin. * Peer Specialist Certification required* How you will make an impact: * Identifies opportunities for engagement of members and their families in forming a supportive, recovery network. * Develops and implements provision of psychiatric discharge planning education at Recovery and Resiliency sites. * Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. * Acts as a resource for staff on decision making and problem solving. * Initiates and maintains contact with assigned individuals and providers to determine member's response to services. * Teach and role model the value of the member's recovery experience. * Models effective coping techniques and self-help strategies. * Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living. * Identify opportunities for engagement of members in forming a supportive, peer recovery network. * Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery. * Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. * Initiates and maintains contact with assigned members to determine members' engagement and response to services. * Assist members understand Peer Recovery resources available within the local community. * Assist members in identifying recovery resources, supports, remove barriers, and facilitate connections in the local community. * Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. * Acts as a resource for staff on decision making and problem-solving as it relates to the peer role. * Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans. * Assist clients in developing empowerment skills and combating stigma through self-advocacy. Minimum Requirements: * Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. * Peer Specialist Certification required. Preferred Skills, Capabilities, and Experiences: * One year experience working as a Peer Support Specialist, after receiving certification, or related equivalent experience. * Experience working with computers toggling back and forth through multiple screens. * Experience with researching resources. * Telephonic customer service. * Knowledge of the Recovery process and the ability to facilitate recovery using established standardized mental health processes. * Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery. * Knowledge of the signs and symptoms of mental illness & substance use disorders. * Knowledge and skills sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with severe mental illness. * Knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the mental health consumers on their strengths and interests. * Proven experience in health coaching and motivational interviewing techniques. * Demonstrated ability to work proficiently across multiple computer platforms simultaneously. * Excellent typing skills with attention to detail. * Strong communication skills, both written and verbal. * Knowledge of care-coordination and case management concepts strongly preferred. * BA/BS or MBA preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $23.09 - $34.64 Locations: Washington and New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Wellness & Recovery Specialist is responsible for care coordination activities focused on the Wellness and Recovery of members. Location: Remote. The ideal candidates will reside in the following states: Washington, Iowa, Louisiana, New Jersey, West Virginia, Wisconsin. * Peer Specialist Certification required* How you will make an impact: * Identifies opportunities for engagement of members and their families in forming a supportive, recovery network. * Develops and implements provision of psychiatric discharge planning education at Recovery and Resiliency sites. * Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. * Acts as a resource for staff on decision making and problem solving. * Initiates and maintains contact with assigned individuals and providers to determine member's response to services. * Teach and role model the value of the member's recovery experience. * Models effective coping techniques and self-help strategies. * Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living. * Identify opportunities for engagement of members in forming a supportive, peer recovery network. * Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery. * Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. * Initiates and maintains contact with assigned members to determine members' engagement and response to services. * Assist members understand Peer Recovery resources available within the local community. * Assist members in identifying recovery resources, supports, remove barriers, and facilitate connections in the local community. * Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. * Acts as a resource for staff on decision making and problem-solving as it relates to the peer role. * Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans. * Assist clients in developing empowerment skills and combating stigma through self-advocacy. Minimum Requirements: * Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. * Peer Specialist Certification required. Preferred Skills, Capabilities, and Experiences: * One year experience working as a Peer Support Specialist, after receiving certification, or related equivalent experience. * Experience working with computers toggling back and forth through multiple screens. * Experience with researching resources. * Telephonic customer service. * Knowledge of the Recovery process and the ability to facilitate recovery using established standardized mental health processes. * Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery. * Knowledge of the signs and symptoms of mental illness & substance use disorders. * Knowledge and skills sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with severe mental illness. * Knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the mental health consumers on their strengths and interests. * Proven experience in health coaching and motivational interviewing techniques. * Demonstrated ability to work proficiently across multiple computer platforms simultaneously. * Excellent typing skills with attention to detail. * Strong communication skills, both written and verbal. * Knowledge of care-coordination and case management concepts strongly preferred. * BA/BS or MBA preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $23.09 - $34.64 Locations: Washington and New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Litigation Support Specialist Employment Type: Full-Time, Mid-level Department: Legal CGS is looking for a Litigation Support Specialist to provide high-level secretarial and legal support to a group of attorneys. The candidate will be responsible for assisting attorneys from the onset of cases through post-trial. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required * Sorts, reads and annotates incoming mail and documents as required. Answers phones and directs callers to appropriate persons as circumstances warrant * Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources (e.g., handwritten notes, tape dictation). Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) * Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders * Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings * Establishes and maintains filing and records, in both hard copy and electronic formats. * Enters lawyers' time as needed and sends to accounting by month-end deadlines. Prepares client billing as required * Assists with the discovery process, including preparing for deposition, propounding and responding to written discovery and preparing for expert discovery * Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results * Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools * Performs and oversees both simple and complex cite checking and proof reading of briefs and other legal documents * Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff * Assists with printing, scanning, organizing exhibit binders, preparing UPS labels and certified letters * Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications: * Bachelor's Degree or equivalent experience preferred * Minimum 10 years of experience as a legal secretary, working in a business law practice with exposure to litigation * Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document -management and other office technologies, expertise in e-filing * Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have: * Established understanding of litigation laws as they relate to individuals, partnerships and corporations. * Proficiency with rules for court document filings * Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence * Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs * Strong attention to detail, organizational skills and ability to manage time effectively * Excellent interpersonal skills, communication skills and the ability to collaborate well in a team * Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $73,500 - $94,500 a year

GENERAL SUMMARY OF DUTIES: General patient support, front desk and general office duties (answering phones, faxing, scanning, filing), and manage scheduling of patients; accepts patient payments and generates daily deposit reports; performs data entry. SUPERVISION EXERCISED : None ESSENTIAL FUNCTIONS: Answer and route incoming calls, as appropriate; Take messages when necessary. Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current; Update any changes and input information into EHS. Notify the dentist on duty of any emergency walk-in patients to facilitate patient being triaged timely. Scheduling of patient appointments in EHS patient management system (walk-ins, scheduled appointments, call-ins, etc.) according to protocol. Confirm patient appointments with phone call. Verify dental insurance prior to patient appointments. Posting dental insurance claims Scan patient IDs, social security card, demographic information, insurance card, medical history, referral information, and medical clearance correspondence into patient management system Arranging referrals to dental specialists Arranging shipment of Dental lab cases. Cross train with other front desk support staff to ensure the department's routines are not backlogged or interrupted. Maintain daily patient sign-in log Other job duties as assigned by the Dental Office Manager or CDO. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be familiar with dental terminology, procedures, dental charting and treatment planning. Must have experience with dental specific electronic health record. EDUCATION/EXPERIENCE : High School graduate with at least one (1) year of office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate. LANGUAGE SKILLS: Ability to read, write, speak and comprehend written documents fluently. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions. REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: No professional certifications, licenses or registration required. All candidates will be required to submit to a criminal background check and screening as part of pre-employment. PHYSICAL DEMANDS: The physical requirement and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable. While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIORNMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

GENERAL SUMMARY OF DUTIES: General patient support, front desk and general office duties (answering phones, faxing, scanning, filing), and manage scheduling of patients; accepts patient payments and generates daily deposit reports; performs data entry. SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: Answer and route incoming calls, as appropriate; Take messages when necessary. * Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current; Update any changes and input information into EHS. * Notify the dentist on duty of any emergency walk-in patients to facilitate patient being triaged timely. * Scheduling of patient appointments in EHS patient management system (walk-ins, scheduled appointments, call-ins, etc.) according to protocol. * Confirm patient appointments with phone call. * Verify dental insurance prior to patient appointments. * Posting dental insurance claims * Scan patient IDs, social security card, demographic information, insurance card, medical history, referral information, and medical clearance correspondence into patient management system * Arranging referrals to dental specialists * Arranging shipment of Dental lab cases. * Cross train with other front desk support staff to ensure the department's routines are not backlogged or interrupted. * Maintain daily patient sign-in log * Other job duties as assigned by the Dental Office Manager or CDO. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be familiar with dental terminology, procedures, dental charting and treatment planning. Must have experience with dental specific electronic health record. EDUCATION/EXPERIENCE: High School graduate with at least one (1) year of office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate. LANGUAGE SKILLS: Ability to read, write, speak and comprehend written documents fluently. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions. REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: No professional certifications, licenses or registration required. All candidates will be required to submit to a criminal background check and screening as part of pre-employment. PHYSICAL DEMANDS: The physical requirement and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable. While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

ServiceMaster Clean believes not only in empowering people, but also in enabling them to succeed. By giving you the tools and training to develop, we increase your productivity and earnings, and enhance your dignity, self-respect, and worth.ServiceMaster Clean has successfully served its customers for over 50 years. Job Skills / Requirements Are you looking for a dynamic and multifaceted administrative role that offers an opportunity to make a significant impact on the day-to-day operations of a growing organization? If so, we invite you to consider joining our team as an Administrative Support Specialist. Key Responsibilities: Exceptional Customer Service: Answer incoming calls, providing prompt and professional assistance to resolve caller requests. Efficiently manage and redirect calls, emails, or messages to the appropriate team members. Document Management: Scan and organize all employee or office-related documents into our digital repository (OneDrive) during downtime, ensuring easy access and data security. Task Assistance: Assist managers with scheduling and coordination, ensuring the smooth flow of operations. Aid in collections Inventory and Supplies: Receive and sign out supplies, maintaining inventory levels. Efficiently order necessary supplies and equipment parts, ensuring a well-stocked and functional workplace. Data Management: Handle requests for insurance certificates. Create work tickets and request access cards for employees as necessary. Maintain and operate the Work Order system. Human Resources Support: Schedule interviews for managers when needed or requested, contributing to our recruitment efforts. Restore lead intake and input data into our systems (e.g., R365). Assist with advertising cooperative (co-op) programs Uniform management Social Media Contributions: Gather and organize pictures to submit for social media posts, enhancing our online presence. Qualifications: Strong interpersonal and communication skills. Excellent organizational abilities and attention to detail. Proficiency with digital document management and Microsoft Office Suite. Problem-solving skills and the ability to work in a fast-paced environment. Previous administrative support experience is a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and inclusive work environment. The chance to contribute to the success of a growing company. If you are a motivated, detail-oriented, and customer-focused individual looking for a role that offers a diverse range of responsibilities, we would love to hear from you. Join our team and help us create a seamless and efficient workplace. Apply today and be a part of our exciting journey! Education Requirements (Any) High School Diploma or Equivalent Additional Information / Benefits Minimum Age 18+ years old EEO/M/F/D/VDrug Free Workplace Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays This job reports to the Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1

**Location:** Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Take incoming calls to fulfill servicing requests and provide technical assistance. + Build rapport and deepen client relationships by resolving issues on the first call. + Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective. + Present needs-based product recommendations to deepen the banking relationship. + Stay abreast of all changes, developments and enhancements for all systems and products. + Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations. + Navigate effectively and efficiently through multiple systems. + Possess and demonstrate a high level of professionalism. + Communicate in a clear, concise and professional manner. + Provide client focused solutions while being compliant with bank Policies and Procedures. + Partner with other departments within the organization to fulfill client requests. + Work closely with Treasury Management Sales, Product and Implementation groups. + Track client issues to identify product and process improvements or clients at risk due to frequent problems. + Provide client training and support on the use of TM Products. + Other duties and projects as assigned. **SUPERVISORY RESPONSIBILITIES** No supervisory responsibilities **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction. **CERTIFICATES, LICENSES, REGISTRATIONS** (Ex: CPA, Series 6 or 7 license, etc) CTP, CCM or AAP preferred. **Hours** : + Monday - Friday + 8:00 AM - 5:00 PM **About Us:** First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights:** + Medical with wellness incentives, dental, and vision + HSA with company match + Maternity and parental leave + Tuition reimbursement + Mentor program + 401(k) with 6% match + More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us:** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

· An advertising specialist is a person who works as part of a team or individually to develop and implement a marketing and advertising strategy for a business company. This professional will do market analysis, develop copy and images for ads, and target specific audiences through a variety of media to boost sales numbers, increase exposure, or otherwise improve a company's image in the public sphere. · The advertising specialist will be responsible for identifying the company's advertising goals, identifying the company's target market, and developing a marketing strategy for effectively reaching that target market. Responsibilities and Duties · Timely delivery of detailed campaign performance reports with strategic analysis, optimizations recommendations and up-sell opportunities, as well as rationale to support suggestions. · Consistently and accurately tracks customer ads and identifies optimization opportunities to help the campaign improve performance beyond expected results. · Identify other opportunities to target the desired audience and prepare proposals to up-sell and/or tweak campaigns accordingly to optimize results. · Runs daily, weekly, and monthly reports as needed to support the sales team. · Proactively initiates projects as needed to support the sales team and exceed customer expectations. · The Ad Specialist will need to begin to develop writing, images, video, and audio to effectively convey the advertising message. This may mean writing press releases, writing scripts for commercials, or purchasing images for print advertising. · Analyzing the effectiveness of the ad campaign once it is launched. · Research a client's products, services, target markets, and competitors. · Present drafts and ideas. · Negotiate contracts with people involved in the advertising process. Position Requirements · High School Diploma or equivalent. · Knowledge of marketing digital tools and techniques · Solid computer skills, including Mw, Ppt, Excel, etc. · Ability to work as part of a team · Ability to work well under pressure. · High level of creativity and imagination · Can handle many projects/assignments at the same time · Strong organizational skills · Strong negotiation skills · Efficient at email and cell communication · Work long hours- often that means early mornings, into the evening and on weekends. View all jobs at this company

POSITION: Part time Temp Fragrance Specialist (Creed) REPORTS TO: Gulf States Account Executive Welcome to Kering Beauté - Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus . This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive rate of $27, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW - The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of Kering Beauté. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm's core values of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales. Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market. Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager. Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management. Responsive for engaging with customers to build and promote brand awareness. Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively. Partner closely with manager and team to drive all aspects of the business. Accountable for event presell, goals and set up. Required to open and close if position is based in a boutique location. CORE REQUIREMENTS Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry Experienced and comfortable with working within a retail environment and building relationships Excellent verbal & written communication skills; strong interpersonal skills Possesses strong attention to detail, event planning and organizational skills to support business needs Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems Flexible and adaptable to changing priorities with the ability and willingness to multi-task Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

The **Wellness & Recovery Specialist** is responsible for care coordination activities focused on the Wellness and Recovery of members. **Location:** Remote. The ideal candidates will reside in the following states: Washington, Iowa, Louisiana, New Jersey, West Virginia, Wisconsin. *****Peer Specialist Certification required***** **How you will make an impact:** + Identifies opportunities for engagement of members and their families in forming a supportive, recovery network. + Develops and implements provision of psychiatric discharge planning education at Recovery and Resiliency sites. + Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. + Acts as a resource for staff on decision making and problem solving. + Initiates and maintains contact with assigned individuals and providers to determine member's response to services. + Teach and role model the value of the member's recovery experience. + Models effective coping techniques and self-help strategies. + Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living. + Identify opportunities for engagement of members in forming a supportive, peer recovery network. + Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery. + Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. + Initiates and maintains contact with assigned members to determine members' engagement and response to services. + Assist members understand Peer Recovery resources available within the local community. + Assist members in identifying recovery resources, supports, remove barriers, and facilitate connections in the local community. + Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. + Acts as a resource for staff on decision making and problem-solving as it relates to the peer role. + Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans. + Assist clients in developing empowerment skills and combating stigma through self-advocacy. **Minimum Requirements:** + Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. + Peer Specialist Certification required. **Preferred Skills, Capabilities, and Experiences:** + One year experience working as a Peer Support Specialist, **after** receiving certification, or related equivalent experience. + Experience working with computers toggling back and forth through multiple screens. + Experience with researching resources. + Telephonic customer service. + Knowledge of the Recovery process and the ability to facilitate recovery using established standardized mental health processes. + Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery. + Knowledge of the signs and symptoms of mental illness & substance use disorders. + Knowledge and skills sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with severe mental illness. + Knowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the mental health consumers on their strengths and interests. + Proven experience in health coaching and motivational interviewing techniques. + Demonstrated ability to work proficiently across multiple computer platforms simultaneously. + Excellent typing skills with attention to detail. + Strong communication skills, both written and verbal. + Knowledge of care-coordination and case management concepts strongly preferred. + BA/BS or MBA preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $23.09 - $34.64 Locations: Washington and New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

GENERAL SUMMARY OF DUTIES: General patient support, front desk and general office duties (answering phones, faxing, scanning, filing), and manage scheduling of patients; accepts patient payments and generates daily deposit reports; performs data entry. SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: Answer and route incoming calls, as appropriate; Take messages when necessary. Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current; Update any changes and input information into EHS. Notify the dentist on duty of any emergency walk-in patients to facilitate patient being triaged timely. Scheduling of patient appointments in EHS patient management system (walk-ins, scheduled appointments, call-ins, etc.) according to protocol. Confirm patient appointments with phone call. Verify dental insurance prior to patient appointments. Posting dental insurance claims Scan patient IDs, social security card, demographic information, insurance card, medical history, referral information, and medical clearance correspondence into patient management system Arranging referrals to dental specialists Arranging shipment of Dental lab cases. Cross train with other front desk support staff to ensure the department's routines are not backlogged or interrupted. Maintain daily patient sign-in log Other job duties as assigned by the Dental Office Manager or CDO. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be familiar with dental terminology, procedures, dental charting and treatment planning. Must have experience with dental specific electronic health record. EDUCATION/EXPERIENCE: High School graduate with at least one (1) year of office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate. LANGUAGE SKILLS: Ability to read, write, speak and comprehend written documents fluently. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions. REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: No professional certifications, licenses or registration required. All candidates will be required to submit to a criminal background check and screening as part of pre-employment. PHYSICAL DEMANDS: The physical requirement and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable. While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members. ESSENTIAL DUTIES AND RESPONSIBILITIES * Take incoming calls to fulfill servicing requests and provide technical assistance. * Build rapport and deepen client relationships by resolving issues on the first call. * Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective. * Present needs-based product recommendations to deepen the banking relationship. * Stay abreast of all changes, developments and enhancements for all systems and products. * Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations. * Navigate effectively and efficiently through multiple systems. * Possess and demonstrate a high level of professionalism. * Communicate in a clear, concise and professional manner. * Provide client focused solutions while being compliant with bank Policies and Procedures. * Partner with other departments within the organization to fulfill client requests. * Work closely with Treasury Management Sales, Product and Implementation groups. * Track client issues to identify product and process improvements or clients at risk due to frequent problems. * Provide client training and support on the use of TM Products. * Other duties and projects as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction. CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) CTP, CCM or AAP preferred. Hours: * Monday - Friday * 8:00 AM - 5:00 PM About Us: First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights: * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us: Facebook X formerly Twitter LinkedIn Instagram YouTube