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  • End User Support Specialist

    Teceze

    Support specialist job in Menomonee Falls, WI

    Job Title: EUC Talent Required (L2/L3 Support) Job Type: Onsite Job Mode: Full Time Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications. Key Responsibilities Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications. Provide end-user and system support across Syncreon, CLI, and other plant locations. Deliver onsite support for network changes, hardware installations, and system upgrades. Support and maintain the SCCM environment and assist with Microsoft Intune configurations. Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations. Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns. Configure, manage, and troubleshoot printers, scanners, and peripheral devices. Provide L2/L3 support for: Windows and mac OS operating systems End-user devices Core infrastructure services Participate in plant leadership meetings and weekly change management calls. Support patching and upgrade activities in line with organizational standards. Adhere to defined operational standards, SLAs, processes, and service objectives. Maintain accurate documentation for service desk procedures and end-user processes. Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner. Coordinate with onsite hardware and service vendors for issue resolution and installations. Required Skills & Qualifications Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3). Hands-on experience with Windows OS, mac OS, SCCM, and Intune. Exposure to manufacturing or plant IT environments is highly preferred. Knowledge of network troubleshooting, patch management, and security remediation. Experience managing hardware assets, printers, and scanners. Excellent communication, coordination, and documentation skills. Ability to work independently in an onsite plant environment. Preferred Experience Prior experience supporting shop floor systems in automotive or manufacturing plants. Familiarity with ITIL processes, incident management, and change management. Experience working with multiple plant locations and stakeholders.
    $36k-63k yearly est. 2d ago
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  • Peer Support Specialist

    La Causa, Inc. 3.8company rating

    Support specialist job in Milwaukee, WI

    La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
    $33k-41k yearly est. 3d ago
  • Support & Service Coordinator

    Curative Care 3.1company rating

    Support specialist job in Milwaukee, WI

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal Sentinel's Top Workplaces of 2024! The Children's Long-Term Support waiver is a Medicaid funded long-term care program for children with severe disabilities living with their families in Wisconsin. Clients served may be diagnosed with developmental, physical, or severe emotional disabilities. As a member of the Children's Long Term Support Team (CLTS), this position is responsible for the coordination of services provided to children in Milwaukee County. The Service Coordinator works closely with client families to identify goals and care needs for each child and the development of an individualized service plan. Service Coordinators assist in identifying appropriate services to meet these goals by utilizing waiver funded, insurance based options, and informal community supports needed by eligible persons and their families. Essential Functions: · Must be able to offer families a strong knowledge base that helps them make decisions about their options for their child. · Ability to work within an interdisciplinary team as a cooperative and supportive team member. · Strong oral and written communication skills. · Ability to utilize computer based communication, word processing, data entry systems, and teleconferencing platforms. · Ability to train and learn remotely. · Completion of quarterly home visits in client homes throughout Milwaukee County. Skills & Qualifications: · Bachelors Degree in Human Services/related field or an Associates Degree with at least 2 years of related work experience is required · 1 year Experience in working with children with disabilities. · Must have knowledge of community resources available to meet the needs of the clients served. · Ability to communicate and work effectively in a positive manner with staff and clients. · Effective time management skills and the ability to multitask. · Must possess a valid Wisconsin driver's license, reliable transportation and auto insurance. Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients."
    $32k-39k yearly est. 3d ago
  • Device Support Specialist (Wisconsin)

    Novocure Inc. 4.6company rating

    Support specialist job in Milwaukee, WI

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
    $28k-35k yearly est. 1d ago
  • Certified Peer Support Specialist

    Professional Services Group & Community Impact Programs 3.7company rating

    Support specialist job in Kenosha, WI

    Professional Services Group is now hiring a part-time Peer Support Specialist! Are you passionate about helping others achieve their greatest potential? Are you looking for a meaningful part-time position to make a real difference in your community? Join our team with Professional Services Group! We are a community-based social services organization dedicated to helping individuals and families through dynamic and innovative programming. JOB SUMMARY: The Adult CCS Service Facilitation program provides intensive case management services to adult clients who have significant mental health and/or substance use needs and diagnoses. The Certified Peer Support Specialist works within a multi-disciplinary team to help consumers in their recovery journey. Clients are supported through the success of their goals by a flexible array of community-based services. These services incorporate a wraparound model of service delivery to assist the person in living their best possible life, reducing the impact of their mental health and/or substance abuse disorder, and assisting the person in their journey to recovery. As the Peer Support Specialist, you will serve as a role model, mentor, advocate, and motivator to individuals with a history of substance abuse to help promote long-term recovery and prevent relapse. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and develop authentic peer-to-peer relationships. KEY RESPONSIBILITIES OF THE CERTIFIED PEER SUPPORT SPECIALIST: Participate as an integral part of the person's identified recovery team. Communicate, collaborate, and support providers of family teams. Provide information as to the purpose of peer support and recovery models. Provide recipients with information and insight about recovery. Exercise judgment to intervene as an advocate in school, work, the community, and during emergency and crisis situations as appropriate. Provide support in connecting service recipients with community organizations and support groups. Attend team meetings as needed. Safely transport clients as needed. SALARY: $18.00-20.00 per hour LOCATION: Kenosha Job Center, with some flexibility for hybrid work hours when on-site meetings are not scheduled. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement. SCHEDULE: Part-time 12-20 hours per week. Hours of the position will vary but are typically Monday-Friday between 9:00am and 6:00pm. Some evening hours may be required depending on consumer availability. WHY WORK WITH PSG/CIP? Be part of a passionate team dedicated to making a difference in the community! Flexible hours and great work-life balance. Work culture that values not only the well-being of the clients we serve but also our staff Benefits offered to part-time employees include: 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP) One of our health insurance plans is now offered with no monthly premium! REQUIREMENTS: Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance. Must be certified or in the process of being certified through the State of Wisconsin as a Peer Support Specialist At minimum, must have a high school diploma / GED / equivalent. Equal Employment Opportunity/M/F/disability/protected veteran status
    $18-20 hourly 4d ago
  • Branch Specialist (Bi-lingual English/Spanish required)

    Consumers Credit Union 3.5company rating

    Support specialist job in Waukegan, IL

    We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table. Our Waukegan branch is looking for a full-time Branch Specialist! This member-facing position provides strong opportunities for growth and hands-on experience in branch operations! As a Branch Specialist, you'll enjoy a varied, hands-on role that combines being a Concierge, Teller, and Personal Banker. You'll greet members with a smile, handle financial transactions, open accounts, and help members discover the products and services that best fit their needs. This is a fantastic early-career opportunity for anyone interested in banking or financial services, enjoys working with people, wants hands-on exposure to branch operations, and is eager to build a long-term career. Day-to-day responsibilities: Greeting members as they enter the branch or use the drive up lanes Educating and assisting members with self-service transactions through the use of Interactive Teller Machines (ITMs) and related functionality. Performing teller transactions and resolving member service needs, including account maintenance and other operational duties as assigned by the Branch Manager and/or Assistant Branch Manager Opening new consumer accounts efficiently and accurately Identifying opportunities to refer members to additional products and services including consumer loan and mortgage products, as well as wealth advisors Recommending process improvements to enhance member service delivery and overall branch efficiency Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards Qualifications: High School diploma or equivalent 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred Bilingual in Spanish required Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office Excellent interpersonal and communication skills Ability to multitask, thrive in a fast-paced environment, and maintain strong organizational skills Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity Availability to work 40 hours/week and be scheduled between the following hours: Monday - Thursday: 8:30AM - 5:30PM, Friday: 8:30AM - 6:30PM, Regular Saturdays: 8:30AM - 1:30PM Compensation & Benefits: The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU: Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org Equal Opportunity Employer: CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $16.7-25 hourly 3d ago
  • Computer Field Tech Position-Milwaukee WI

    BC Tech Pro 4.2company rating

    Support specialist job in Milwaukee, WI

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Help Desk Support Services Manager - Information Technology (IT)

    UMOS

    Support specialist job in Milwaukee, WI

    Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation. Helpdesk Support Services Manager Job Compensation: $81,059.78 to $101,324.72 Salary Exempt Per Year (Depending on Experience). Helpdesk Support Services Manager Job Responsibilities: ​​Supervisory/Administrative 1. Lead a multi-location team of 5+ Helpdesk Support Specialists supporting users across 50+ locations nation-wide. 2. Provide ongoing performance, feedback and coaching to Helpdesk team members via coaching and recurring team and 1:1 meetings. 3. Lead projects focused on continuously improving Corporate IT services. 4. Recommend and implement process improvements, guide team on required process documentation and related metrics. 5. Create standards for process documentation. 6. Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model. 7. Develop and maintain positive relationships with teams across the organization. 8. Prepares written and electronic reports, correspondence, and other documents as needed. 9. Obtain feedback from internal customers to ensure operational effectiveness goals are being maintained. 10. Strives to maintain a high level of technical knowledge through interactions with other IT personnel, vendors, technical resources, and training. 11. Attends meetings, conferences, and other workshops as assigned ​ ​End User Support 12. Work hands-on with the Help Desk team, serving as an escalation point for complex issues and guiding the team in identifying effective solutions. Leverages experience and collaborate with department peers, department leadership, vendors, and other resources as needed to resolve complex problems. Applies knowledge to analyze trends, determine root causes, and address recurring incidents. 13. Utilize corporate reporting system to ensure quality of service delivery of calls, ticket documentation, and output of Helpdesk processes. 14. Direct and lead by example, ensuring the team follows established Helpdesk policies, practices, and procedures. Ensures team members thoroughly record and track issues from outset to their resolution, while maintaining communication with the requestor(s) as necessary. 15. Maintains awareness of overall network and systems availability. 16. Ensures cyber safety protocols and procedures are followed. Reports potentially risky/unsafe conditions or behavior. 17. Guide the Helpdesk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age. 18. Works with team members to ensure appropriate and timely escalation occurs on issues as needed for timely resolution, ensuring SLAs are met. 19. Analyzes end user's needs to provide recommendations related to most appropriate and efficient use of technology required to accomplish user's tasks. 20. Provides input and recommendations on technological changes based on observations of user and organizational needs. 21. Recommends long-term solutions based on applied knowledge of computer software, hardware, and procedures; incident research; collaboration with peers/team members to recommend long-term solutions. 22. Reviews and revises technical and user documentation, processes, and procedures. 23. Assists with infrastructure backup and restore procedures according to provided instructions and IT business practices. 24. Maintains confidentiality of network users, data, lists, rights, and permissions. ​ ​Asset Management and Support 25. Responsible for lifecycle management of user-based computing hardware and peripherals. 26. Facilitates repair/replacement/maintenance and updates of equipment and software. 27. Oversees and assists team with the installation of software, computer systems, and peripheral equipment. 28. Ensures use of technology hardware, software, and cloud services are used and configured following appropriate organization and cyber safety practices. 29. Assists with software and hardware testing to evaluate ease of use and effectiveness for user needs. Helpdesk Support Services Manager Job Qualifications: 1. Bachelor's degree in information technology, Computer Science preferred, business or leadership related degree would be accepted. 2. Minimum of five years of progressive, relevant leadership experience supporting end-users with at least three years recent experience supervising and leading a multi-location team. 3. Minimum of five years delivering user system support such as: Microsoft Windows 10/11, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Office 2019/365, audio & video conferencing technologies/platforms or other similar systems. 4. Minimum of three years of experience leading technical projects from start to finish. 5. Knowledge of company supported software and user hardware including desktops, notebooks, iOS tablets/phones, and peripherals. 6. Working knowledge of IP based enterprise networks or willingness to obtain education/certifications. 7. Industry recognized IT Support Certifications a plus 8. Excellent communication and organizational skills with ability to tailor support for all members of the organization with variable technical knowledge. 9. Able to work with confidential information. Demonstrated ability, through experience or education, to work independently and in a team environment, to analyze and understand detailed information. 10. Bilingual (Spanish) a plus. 11. Must have and maintain valid state issued driver's license and reliable insured transportation for travel to and from remote UMOS locations as needed. Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential job functions. Physical Demands: ​​Requires manual dexterity necessary to operate computer keyboard and to install system hardware. ​Employee is frequently required to stand, walk, sit, bend. ​Occasionally required to lift and/or move up to 20 lbs. ​Occasionally required to lift and/or move over 20 lbs. with assistance. ​Occasionally required to drive. ​Frequently exposed to moderate temperature generally encountered in a controlled temperature environment. ​Noise level in this work is usually quiet to moderate. ​​ Tools & Equipment Used: ​​iPad, iPhone, laptop/desktop computer, ​Projectors, multi-functional scan/fax/copy machine. ​Use first aid equipment, fire extinguisher. ​Usage varies by position. ​​ Additional Eligibility Requirements: Employment with UMOS is contingent upon the successful completion of a criminal background check prior to starting. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  
    $81.1k-101.3k yearly 4d ago
  • Desktop Support Engineer

    Sentinel 3.8company rating

    Support specialist job in Milwaukee, WI

    Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client sites in Milwaukee, WI. Qualifications 1-3 years of experience in similar role A+ Certification preferred Experience troubleshooting and repairing desktop and laptop hardware Experience with re-imaging software a must, SCCM experience preferred Excellent communication skills Ability to lift 50 pounds and to stand for a long period of time The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. What you get: We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $29k-40k yearly est. Auto-Apply 4d ago
  • Economic Support Specialist

    Waukesha County (Wi 3.8company rating

    Support specialist job in Waukesha, WI

    SALARY RANGE $26.19 - $36.37 WORK ASSIGNMENT DETAILS Waukesha County's Department of Health & Human Services is recruiting for a talented Economic Support Specialist. Economic Support Specialists perform work determining eligibility for public assistance programs including FoodShare, Medical Assistance, BadgerCare, and Child Care. This work is performed through a call center environment in a multi-county consortium, requiring strong customer service skills to assist clients effectively, provide accurate information, and ensure a positive experience during interactions. Additionally, good written communication skills are essential for accurately documenting casework and corresponding with members. CLASSIFICATION SPECIFICATION To view the full classification specification for Economic Support Specialist click here. Minimum Training & Experience Requirements 1. High School Diploma or GED. 2. Three (3) years of post high school work experience in financial counseling, analysis or planning; child support, paralegal work, economic assistance, independent research or investigation, counseling in a human service agency, interpreting and applying complex rules or regulations, or related work experience. 3. Post high school education from a recognized college or university may be substituted for the work experience on a year-for-year basis. Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards. Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic. About Us: Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?" Location: Located in the City of Waukesha, our campus offers an on-site café and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs. EEO: Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. For further information visit: ****************************** The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.
    $26.2-36.4 hourly 8d ago
  • Regional Desktop Support Engineer

    ECI 4.7company rating

    Support specialist job in Milwaukee, WI

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: ECI is seeking a dynamic and customer-focused Regional Desktop Support Engineer to join our team onsite daily in Milwaukee, WI. This onsite role is responsible for delivering exceptional technical support both at client locations and remotely from the ECI office. The ideal candidate will resolve desktop-level incidents, troubleshoot technical issues, and ensure a seamless and positive client experience. As a key member of the Field Services team, you will engage daily with high-profile clients, requiring excellent communication skills, technical expertise, and a high degree of professionalism. Support will be delivered through phone, remote access tools, and onsite visits, with a strong focus on upholding technical excellence and ensuring client satisfaction. This role is onsite in Milwaukee, WI. What you will do: Deliver technical support through phone, remote tools, and onsite visits, ensuring timely issue resolution and clear communication. Troubleshoot and resolve Level 1 and 2 support issues, including but not limited to: Azure AVD / Windows 365, Azure Cloud, Networking fundamentals, Citrix, DNS, Microsoft 365 (AIP, Conditional Access, Intune, Exchange Online, SharePoint Online), Windows Server (Roles & Features), Proofpoint Essentials, PowerShell, mac OS and Mobile devices Troubleshoot and resolve Level 1 to 3 support issues for: Microsoft Azure Active Directory & Windows 10 & 11 Participate in a structured training program to enhance technical proficiency across all supported technologies with opportunities to pursue certifications such as: Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, Microsoft 365 Endpoint Administrator Associate, CompTIA, Cisco Manage service tickets with accuracy and efficiency, ensuring thorough documentation and user communication. Build and maintain strong client relationships, set realistic expectations, and deliver solutions that enhance system performance. Coordinate with third-party vendors for warranty services and escalate complex issues as needed. Adhere to ECI's standards and industry's best practices for troubleshooting and client service. Identify and recommend process improvements to enhance service delivery and reduce recurring issues. Who you are: Bachelor's degree in information technology or equivalent technical experience and certifications. Knowledge of MFA, MDM, VPN, Tier 1 Desktop support and Windows 10/11. Strong customer service orientation with excellent communication and documentation skills. Proven ability to work effectively in a collaborative, team-based environment. Experience supporting technologies in financial services is a plus. Strong analytical and problem-solving skills. Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Ability to perform under pressure and manage time effectively. Ability to work effectively in a manufacturing environment, including exposure to dust, debris, and elevated noise levels Ability to consistently wear required PPE: hearing protection, eye protection, and steel-toed footwear Ability to learn and apply safety and operational procedures through provided training Ability to perform daily facility compliance checks, such as ensuring doors are locked and sensitive paperwork is properly secured ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $65,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!! Love Your Job, Share Your Technology Passion, Create Your Future Here! *ECI* #LI-Onsite
    $65k yearly 29d ago
  • PC Support Technician

    Tier4 Group

    Support specialist job in Milwaukee, WI

    Job Description Title: PC Support Technician Type: Onsite Duration: ASAP - December 2025 Perks: Competitive Rates, Benefits, free daily lunch when onsite About the Role We are seeking a PC Support Technician to join our PC Setup team, responsible for provisioning and deploying end-user computer hardware. This role will provide hands-on technical support for both home office and field users, ensuring seamless technology experiences. Key Responsibilities Deploy and configure PCs, mobile devices, and related hardware/software for end-users. Troubleshoot and resolve technical issues related to operating systems, software configurations, and network connectivity. Provide multi-channel technical support (e.g., chat, phone, email) in a fast-paced environment, handling multiple requests simultaneously. Conduct initial client experience consultations, diagnosing issues and applying technical knowledge to resolve problems efficiently. Continuously develop expertise in both field and home office technology, handling increasingly complex technical assignments. Identify and suggest process improvements to enhance service quality and efficiency. Collaborate with internal teams and technical experts to drive innovation and improve user experience. Ensure clear and concise documentation of troubleshooting steps, resolutions, and process enhancements. Maintain a professional, customer-focused approach, ensuring a high-quality end-user experience. Qualifications & Skills Education: Associate's or Bachelor's degree in Computer Science, MIS, or a related field or equivalent work experience. Experience: Minimum 2 years of technical Help Desk or IT support experience. Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools. Proficiency in technical problem-solving and issue resolution. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Strong customer service orientation, with the ability to build rapport and manage expectations. Ability to multi-task and prioritize in a dynamic environment. Attention to detail, particularly in documentation and follow-through. A team player with a continuous learning mindset, open to feedback and process improvement. Self-motivated and reliable, able to meet deadlines and work independently when needed. Nice-to-Have Skills Experience with enterprise IT environments and help desk ticketing systems. Familiarity with Epic EMR, Medical Manager, Intergy, or similar software (if applicable). Knowledge of ITIL practices and service management principles.
    $35k-61k yearly est. 22d ago
  • Technology Support Specialist

    Stratacuity

    Support specialist job in Milwaukee, WI

    Our great client in Milwaukee, WI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to [email protected]. Specifically, you will be responsible for: * Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated * Managing proprietary software changes and the introduction of new and highly complex technologies * Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. * The resolution of all field computer associated problems * Leveraging a ticketing system to manage workflow * Working occasionally with vendors; tracking service agreements * Maintaining appropriate inventory to get new users up and running in short order Bring Your Best! What this role needs: To meet the basic qualifications for this role you must have: * 2 years of Level 1 Help Desk experience * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship To be a strong fit for the Technology Success Specialist opportunity, you will have: * An associate's (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experience * 2+ years of Level 1 and 2 Help Desk experience preferred * Demonstrated success troubleshooting PC related problems in a Windows environment * Strong technical knowledge of computers, networks, systems & the Internet including the ability to: * Answer basic troubleshooting questions for desktop computers / laptops * Support and maintain a LAN/Server * Install system changes * Provide sign-on maintenance/assistance * Set-up and maintain networked computers * Order network office computers and track maintenance agreements * Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipment * Experience working with vendors preferred * Ability to travel locally to the corporate and district offices In addition to your technical skills, success will require the following core competencies and characteristics: * Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervision * Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issues * Strong written and verbal communication skills * The ability to balance multiple priorities; strong demand management skills EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Milwaukee, WI, US Job Type: Date Posted: December 2, 2025 Similar Jobs * Technology Support Specialist - Appleton * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I * Technical Support Tech - Technical Support Tech I
    $35k-61k yearly est. 3d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Milwaukee, WI

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $35k-50k yearly est. 60d+ ago
  • Support Supervisor

    Tory Burch 4.9company rating

    Support specialist job in Pleasant Prairie, WI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time * Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $42k-64k yearly est. Auto-Apply 31d ago
  • Family Support Supervisor - Organ Donation

    Versiti 4.3company rating

    Support specialist job in Milwaukee, WI

    Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region's primary, most current source of information about organ and tissue donation in collaboration with our state team, Donate Life Wisconsin. More than 100,000 Americans are waiting for the organ they need to survive. 2,000+ of those individuals reside in Wisconsin. The need is great, and Versiti is committed to increasing the number of donated organs, eyes and tissue available for transplant to save and enhance lives. Position Summary The Family Support Supervisor is a true donation advocate. They are responsible for organ donation authorization rates by overseeing the day-to-day operations and strategic initiatives of the Family Support Specialist team. They are responsible for training and competency of the Family Support Specialist team as well as obtaining authorization from potential donor families to choose the legacy of donation for their loved one. At Versiti, this is achieved through high- caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff as well as hospital care teams to develop effective care plans to achieve goals. The Family Support Specialist Supervisor is committed to outcome- oriented care, ensuring the donation process remains family-centered while optimizing the OPO's opportunity to save lives. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Essential Responsibilities Responsible for organ donation authorization rate that exceeds national average Oversees the operations of the family support team including the following: Ensures appropriate schedule coverage and makes changes as necessary Determines annual authorization goals and metrics, collaborates with Manager to monitor rates and adjust increase rates as needed Ensuring FSS, and any other staff that may have donation conversations, are appropriately trained Ensuring FSS team is effective and proficient in the following areas: Managing family conversations Gathering social dynamic information of potential patients Navigating conflict o Collaboration with medical personnel Cultural humility Works in collaboration with FSS educator to identify education opportunities, develops and executes internal and external trainings Collaborates with clinical team to ensure team has appropriate clinical education and awareness and hospital development team to ensure team has appropriate hospital and community education and awareness Leads continuous improvement activities that lead to increased authorization rates Provides on-site support for staff and families as appropriate Serves as Administrator on call Qualifications Required Qualifications: 1+ years' experience working with family dynamics within a medical or health care setting, hospice, bereavement or grief counseling 1+ years' experience in a training or leadership role Preferred Qualifications: 1+ years OPO experience Educational Requirements: Bachelor's degree in social work, Sociology, Public Health, Chaplaincy, or related field Associate's degree in social work, Sociology, Public Health, Chaplaincy, or related field plus an additional 2 years related experience (minimum of 3 years overall) in lieu of required degree Licenses and Certifications Valid Wisconsin Driver's license required #AJ123 #LI-MM1 Not ready to apply? Connect with us for general consideration.
    $38k-51k yearly est. Auto-Apply 7d ago
  • IT Help Desk Technician

    Trace-A-Matic Corporation 3.4company rating

    Support specialist job in Brookfield, WI

    Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading! At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly! Trace-A-Matic offers: 10 Paid Holidays Service-Based PTO Medical, dental, vision insurance 401k with company contribution Gainsharing Exciting, fast-paced environment On-site Fitness Center & Medical Clinic Weekly Pay Performance Merit Raises Climate Controlled Environment Position Overview: The IT Help Desk Technician provides end user support for hardware, software, peripherals and networking. Essential Duties and Responsibilities: Provides technical support via in person, phone or email to corporate and remote users of computer applications and hardware (e.g., PCs, servers). Investigates and resolves user issues. Troubleshoots software, hardware, and network issues. Assists users and provides support for personal computers/peripherals. Also completes ordering, tracking, imaging, and deployment for the IT department. Maintains a troubleshooting tracking log ensuring timely resolution of problems. Also responsible for documentation for system maintenance and development. Collaborates with other IT functions including network services, software systems and/or application development in order to restore service and/or identify problems. Apply security, software, bios updates to company hardware and software. Documents solutions to problems and recommends fundamental changes to systems configurations to prevent recurrences. Provides feedback on problematic trends and patterns in technical support to team lead and/or supervisor. Performs other duties and responsibilities as requested or required. Requirements Skills and Competencies: Strong customer service skills and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the user without being prompted. Proficient knowledge of printers, desktops, laptops and networking equipment. Strong knowledge of Microsoft Office solutions (Word, Excel, PowerPoint, etc.). Ability to problem solve, learn quickly, and multi-task. Good verbal, written and interpersonal communication skills. Solid organizational skills and the ability to handle multiple projects simultaneously. Education: High School diploma required; Associate's degree or specialized training in IT field preferred. Experience and/or Training: Minimum of one year of previous IT experience required
    $37k-69k yearly est. 15d ago
  • Crating Specialist / Production Support

    Star Automation 3.5company rating

    Support specialist job in Menomonee Falls, WI

    Job Description Under the direction of Production Manager, builds custom crates, packs, uncrates and prepares customer orders for shipping, receives material and equipment, and loads and unloads trucks according to established procedures and shipping regulations, meeting customer delivery requirements. Performs light maintenance and assists production as needed. **Essential Duties and Responsibilities ** This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to Prepare product for shipping to customers. Ensure customer order and product matches; box, crate, shrink-wrap as necessary. Custom makes crates to conform to each machine. Load trucks with outgoing products and unload trucks with incoming materials with use of fork truck & pallet jack. Inspect materials and ensure bills of lading are correct. Verify the quantity and quality of material received. Place incoming materials into storage. Pull materials from storage and deliver to production as needed. Operate a bander to band boxes to be shipped. Affix completed address label and any other special labels required for the handling of material and specified by the carrier. Complete and maintain all required paperwork. Maintain departmental housekeeping standards. Process recycled products. Uncrate overseas crates. The use of crating tools such as nail guns, rip saw, pneumatic tools and all other tools associated with skid building. Performs routine maintenance on Star Automation's property and related structures. Occasionally performs light snow removal. Occasionally performs building maintenance inside and outside building. Maintains equipment and tools used in performance of duties. Performs other duties and responsibilities as requested or required. Completes special projects and other duties as assigned. **Qualifications ** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience ** Requires education generally equivalent to a high school diploma. Experience with hand / power tools is preferred. **Language Skills ** Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. **Mathematical Skills ** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Other Qualifications Requires the ability to operate a variety of standard office machines, to include a computer, telephone, fax, copier, etc. **Reasoning Ability ** Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. **Physical Demands ** While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or touch objects, tools, or controls; reach above shoulders; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and use foot/feet to operate machine. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and toxic or caustic chemicals. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually loud. You should be proficient in: Driver's License Tape Measure Reading High School / GED Shop Math Skills Machines & technologies you'll use: Power Tools Forklifts
    $72k-122k yearly est. 5d ago
  • Application Specialist

    SMC 4.6company rating

    Support specialist job in Milwaukee, WI

    PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest “high tech” products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record For internal use only:eng001
    $73k-100k yearly est. 10d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Milwaukee, WI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-69k yearly est. 31d ago

Learn more about support specialist jobs

How much does a support specialist earn in Milwaukee, WI?

The average support specialist in Milwaukee, WI earns between $26,000 and $58,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Milwaukee, WI

$39,000

What are the biggest employers of Support Specialists in Milwaukee, WI?

The biggest employers of Support Specialists in Milwaukee, WI are:
  1. Tafs Well Point Woodl
  2. Community Medical Services
  3. Regal Ware
  4. La Causa
  5. Novocure
  6. Versiti
  7. Impact Technologies
  8. Sun Life
  9. ManpowerGroup
  10. Patterson Companies
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