Post job

Support specialist jobs in Minnesota - 2,189 jobs

  • Wires Support Specialist

    United Bankers' Bank 3.9company rating

    Support specialist job in Richfield, MN

    As a Wires Support Specialist at UBB, you'll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB's wire transfer operations. Position is in our Richfield MN office and hours for this position will rotate among the following shifts: 7:00am to 3:30pm CST 8:00am to 4:30pm CST 8:30am to 5:00pm CST 9:45am to 6:15pm CST Essential Responsibilities * Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system. * Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system. * Monitors and processes wires queues on correspondent wire system and UNET. * Confirms amounts and details of faxed/emailed international wires with authorized customers. * Manage Excel spreadsheets for specific types of wire activity. * Monitors UBB account balance with FRB to eliminate occurrence of overdrafts. * Notifies management of any questionable information or suspicious transactions. * Reconciles incoming and outgoing wires to Federal Reserve Bank's report, and correspondent wire systems reports. * Performs appropriate GL and DDA entries to reflect the day's activities and foreign dollar wires. * Processes customer requests via phone, fax, and email and assists customers with UNET transactions. * Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries. * Processes requests for the purchase of foreign dollar wires via select vendors. * Reconciles US Dollar International wires on correspondent wire system sent to Vendor. Monitors wires against OFAC watch-lists and decisions matches. * Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds. * Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a "team" approach. * Duties as assigned. Knowledge, Skills & Abilities * Associate's degree in Business, Accounting or related field with 2+ years banking experience preferred * High School Diploma or equivalent with 4+ years banking experience considered * High attention to detail * Basic accounting or bookkeeping knowledge * Windows, Microsoft Edge, typing and 10 key accuracy Benefits * Medical, Dental, and Vision * HSA with a generous company contribution * Medical and Dependent Care Flexible Spending Accounts * 401(k) plan with a 3% company contribution, plus up to an additional 1% match -Roth option available * 12 Paid holidays To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at about-us/careers. Pay Range * $22.34 - $29.78 hourly; depending on education, qualifications, experience * Annual bonus target: 5% of annual pay dependent on company and personal performance Headquartered in Richfield, MN and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our " First for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority. United Bankers' Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
    $22.3-29.8 hourly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Operations Support Specialist

    Canteen One

    Support specialist job in Minneapolis, MN

    Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free onsite parking - Free office coffee and pantry - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. A fresh approach to great results The Operations Support Specialist is a key operations-facing role responsible for coordinating client rollouts, managing local team transitions, resolving field service issues, and ensuring smooth communication between Canteen corporate teams and local operators. This position supports high-volume project work, including new location openings, service escalations, and ensures operational compliance. The ideal candidate thrives in a fast-paced, detail-oriented environment and has a strong background in customer service, project coordination, and communication. This role is not IT-focused or technical, but rather operational and service-oriented. In-Office Requirement: Work in-office at least 4 days per week at our Minneapolis North Loop office. Essential Duties & Responsibilities Coordinate new client rollouts, location openings, and program changes with Canteen local teams. Track progress, communicate timelines, and ensure deadlines are met. Serve as the first line of escalation for unresolved service issues from customer service, implementation, or client teams. Communicate and resolve service delays, billing discrepancies, and rate issues with local team leaders. Maintain accurate documentation and system data in internal tools (e.g., JDE, project trackers). Follow up with local teams to resolve unpaid machine or inventory issues; support reconciliation efforts. Collaborate with Customer Service and Field Support to resolve billing and payment-related concerns. Provide project updates and operational feedback to management and division leadership. Contribute to team success by supporting cross-coverage. Qualifications High school diploma required; post-secondary education is strongly preferred, and a Bachelors' degree preferred 1+ year of relevant customer service or operational support experience with a bachelor's degree, or 3+ years without Strong communication, organization, problem-solving and interpersonal skills Intermediate Microsoft Word and MS Excel experience - not just data entry: calculations, VLOOKUP, data manipulations, etc. Ability to manage multiple priorities, meet deadlines and follow-through Comfortable working in systems and tools to enter, track and manage operational data, and run reports Strongly Preferred: Experience managing accounts, projects and clients/vendors Preferred: JD Edwards or other ERP tools If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now! Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Trendy North Loop location; Free Parking; Dress for your Day every day; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Paid time off to volunteer for corporate sponsored events; Sporting event tickets frequently raffled off; Discount Marketplace (discounts and products from thousands of retailers, restaurants, hotels, etc.); Multiple company sponsored social events per year, etc. Key words: Implementation Coordinator, Contract Management
    $34k-54k yearly est. 1d ago
  • Customer Service Support Specialist

    Russell Tobin 4.1company rating

    Support specialist job in Wayzata, MN

    Russell Tobin's client a global food and agricultural companyis hiring a Customer Service Support Specialist in Wayzata, MN. Job Title: Customer Service Support Specialist (Order Management) Pay Rate: $18 - 19.66/hr Schedule: Monday-Friday, 7:45 AM-4:15 PM CST Type: Contract (Possible Temp-to-Hire) Location: Wayzata, MN Interview Type: In-person Background Check: Required Position Overview We are seeking a Customer Service Support Specialist to assist with routine order management and customer enabling activities. This role supports established processes related to order intake, confirmation, processing, and fulfillment. The ideal candidate will help ensure smooth internal operations and contribute to a seamless customer experience. Key Responsibilities Assist in identifying obstacles in internal order management processes and coordinate corrective actions with internal teams. Update internal stakeholders on order status, delays, or issues. Generate order-related documentation following established procedures. Resolve basic administrative or clerical issues related to order confirmation, processing, and fulfillment. Review simple customer orders for credit checks, contract alignment, pricing accuracy, stock allocation, and transportation availability. Follow standard procedures to provide order status, invoice details, and contract balance information to customer-facing representatives. Handle moderately complex clerical, technical, or customer support tasks under general supervision. Escalate more complex issues to appropriate staff. Perform other duties as assigned. Required Qualifications High school diploma or equivalent 1-2 years of experience in mail or delivery services Basic computer skills (Microsoft Outlook, Word, Excel) Effective written and verbal communication skills Ability to lift up to 35 lbs. Preferred Qualifications Entry-level customer service experience Technical experience with MS Office and Outlook 1-2 years of dock experience Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $18-19.7 hourly 20h ago
  • Scorecard Specialist

    Compeer Financial 4.1company rating

    Support specialist job in Lakeville, MN

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $62.7k-89.4k yearly 1d ago
  • IT Service Desk Support Specialist II

    Radiology Partners 4.3company rating

    Support specialist job in Minnesota

    RAYUS now offers DailyPay! Work today, get paid today! is $23.48-$33.95 based on direct and relevant experience. RAYUS Radiology is looking for an IT Service Desk Support Specialist II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT Service Desk Support Specialist II, you will be responsible for providing advanced technical support for radiology and operational departments within our healthcare organization. This role involves addressing complex technical issues related to radiology information systems (RIS), picture archiving and communication systems (PACS), voice recognition software, and other medical imaging technologies. ESSENTIAL DUTIES AND RESPONSIBILITIES: (20%) Advanced Technical Support Provide second-level support for complex technical issues related to RIS, PACS, voice recognition software, and other medical imaging technologies. Utilize diagnostic tools and collaborate with vendors to resolve issues. (20%) Incident Management Log, track, and manage incidents and service requests received via call queue or the self-service portal using IT Service Management system (ServiceNow). Ensure timely resolution and adherence to service-level agreements (SLAs). (15%) Escalation Management Serve as an escalation point for the Help Desk Support Specialists. Provide guidance, mentorship, and function as the subject matter expert (SME) to less experienced team members. (15%) System Maintenance Assist in the installation, configuration, and maintenance of desktop hardware, software, and peripheral devices. Ensure that all systems are up-to-date and functioning properly. (10%) User Account Management Manage user access and permissions through systems like Microsoft Active Directory. Assist with password resets and account lockouts to maintain secure access to IT resources. (5%) Knowledge Base Contribution Develop and maintain user guides, FAQs, and knowledge base articles to empower end-users and reduce recurring issues. (10%) Compliance and Security Adhere to healthcare regulations such as HIPAA to ensure the confidentiality and security of patient information. Follow established protocols for data protection and system access. (5%) Collaboration Work closely with IT teams and other departments to resolve complex issues and improve overall system performance. Participate in training sessions and meetings to stay informed about system updates and best practices.
    $46k-61k yearly est. 20h ago
  • Help Desk Technician

    Premium Waters 4.3company rating

    Support specialist job in Minneapolis, MN

    We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly Auto-Apply 12d ago
  • Program Specialist-Daybridge

    Healthpartners 4.2company rating

    Support specialist job in Minnesota

    Regions Hospital is seeking an individual with strong social work experience and the ability to maintain effective working relationships to join our Daybridge Mental Health program in a Program Specialist position. In this position you will work under direct supervision by an LICSW to provide psychosocial and psychiatric assessment, treatment planning and referral, to clients and families at DayBridge Partial Hospitalization Program using a full range of social work treatment modalities. The Program Specialist provides care to clients experiencing mental illness and/or substance use disorders and their families by providing therapeutic programming, implementing safety care plans, reviewing individualized client treatment goals and utilizing trauma informed de-escalation skills for client safety and milieu management. To provide education to other health care professionals in the psychosocial aspects of patient care. To perform other duties as assigned. Work Schedule: Weekday, Day Shift 8:00am-4:30pm Required Qualifications: MSW - from a program accredited by the Council on Social Work Education (CSWE), the Canadian Association of Schools of Social Work (CASSW), or a similar accreditation body designated by the Minnesota Board of Social Work. Licensure level of LGSW MN Board of Social Work BLS/CPR Certification Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.
    $51k-69k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Minnesota

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 1d ago
  • Technical Support Specialist/Customer Service

    Collabera 4.5company rating

    Support specialist job in Golden Valley, MN

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************
    $67k-90k yearly est. 1d ago
  • Technical Support Specialist

    Artech Information System 4.8company rating

    Support specialist job in Golden Valley, MN

    Job Title: Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-74k yearly est. 1d ago
  • Client Support Specialist - Full-Time

    Pinnacle Services Incorporated 4.1company rating

    Support specialist job in Golden Valley, MN

    Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available in Golden Valley Duties and Responsibilities Job duties and responsibilities of the position vary to meet the needs of persons served but may include: Meal planning/preparation. Facilitation of community activities by using company vehicles. Assisting with personal and medical cares (helping with dressing, bathing, etc.) Behavior management. Medication administration. Available Shifts We have three shift types available all seven days of the week: Mornings- 6am-2pm Evenings- 2pm-10pm Overnights (Awake or Asleep)- 10pm-6am Salary Description Direct Support Professional $16.00-$18/hour Traditional Benefits for Full-Time Employees Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K Eligible to contribute 6 months from start date. Locations Available Golden Valley Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others. Requirements Required Qualifications Have a passion for helping others and is willing to assist persons served with their varying needs. Must be 18 years or older. Must successfully clear a background check. Current driver's license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options. Preferred Qualifications Previous direct care experience. CPR/AED certified (will train if missing qualification). Requirements: Previous experience working with individuals with developmental disabilities, mental health diagnoses, and/or behavioral health support needs. Previous experience administering medication. CPR certified or willingness to complete certification within first week of employment. Successful DHS background study. PI7701c0e1943e-31181-36390148
    $16-18 hourly 7d ago
  • Behavioral / Mental Health Support Specialist

    Southwest Metro Intermediate District 288

    Support specialist job in Minnesota

    Support Staff/Behavior Assistant The SouthWest Metro Intermediate District #288 has four a full-time opening for a Behavioral / Mental Health Support Specialist to provide district-wide support for SouthWest Metro's programs. SouthWest Metro serves students in 11 member districts and 8 associate member districts across the southwestern Twin Cities metropolitan area with programs in Special Education, Career and Technical Education, Care & Treatment, Adult Education, and Alternative Education. We invite you to embrace your own value, potential, and ability at SouthWest Metro, while empowering others to discover theirs. We work to empower ALL learners to realize their self-worth through personalized educational instruction, connection to resources, and access to a supportive learning environment. Description: Behavioral / Mental Health Support Specialist; 8 hours a day for 195 Contract Days. This position is part of the Support Personnel contract and follows the July 1, 2025 - June 30, 2026 guidelines for wages, benefits, and working conditions. We are seeking a dedicated Behavioral / Mental Health Support Specialist to provide direct behavioral and mental (including chemical) health support to students across district programs. This role involves working with students with social, emotional, and behavioral needs to implement skill-building strategies, behavior intervention plans, and positive support within school settings. Job Summary: Manages Student Support Rooms for group and individual student behavioral, mental and chemical health support Provide individual and group therapy, social-emotional learning, and skill-building exercises. Focuses on restorative practices and supports student suspension reduction and readmission plans. Implement individualized Behavior Support Plans (BSPs) and school-based intervention strategies. Assist students during escalated or crisis situations using district-approved crisis prevention techniques. Collect and maintain data on student behavior, progress, and intervention outcomes. Support classrooms and school environments to promote self-regulation and positive behavior. Collaborate with teachers, school social workers, school psychologists, case managers, and administrators. Participate in student support meetings, behavior reviews, and IEP-related discussions as appropriate Communicate effectively with students, staff, and families. Maintain accurate documentation per district and program guidelines. Assist in implementing safety plans, de-escalation protocols, and crisis interventions. Qualifications: Bachelor's degree in psychology, social work, education, behavior analysis, chemical health or related field preferred. Current and valid Licensed Alcohol and DDrug Counselor (LADC) certification preferred. Experience in schools, mental/chemical health, day treatment, or special education settings. Training or experience with CBT, ABA strategies, DBT skills, trauma-informed practices, or regulation strategies. Experience supporting students with ASD, EBD, or other specialized needs. Strong communication, teamwork, and interpersonal skills. Ability to remain calm and supportive during escalated situations. Willingness to complete district-funded Crisis Prevention/Intervention (CPI) training. Pay & Benefits: The pay range for this position is $43,446-$49,296/yr, based on experience. A competitive and comprehensive benefit package is available: · Comprehensive medical, dental, and vision insurance with HSA/FSA option · Dependent Care FSA · Generous Sick Time · Personal Time Off · Basic Life Insurance and AD& D · Voluntary Life Insurance and AD&D · 403(b) with a District dollar for dollar match · TRA/PERA (Pension Plan) · Long-Term disability · Employee Assistance Program (EAP) · Pet Insurance Application Procedure: Apply Online at ******************************************** Selection Procedure: Applications will be reviewed beginning immediately until the position is filled. Those selected for interviews will be contacted.
    $43.4k-49.3k yearly 60d+ ago
  • Application Specialist

    SMC 4.6company rating

    Support specialist job in Minneapolis, MN

    PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest “high tech” products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record For Internal Use Only:Sales001
    $87k-118k yearly est. 10d ago
  • Mental Health Support Specialist - (Day/Evening/Weekend/Overnight)

    Radias Health

    Support specialist job in Circle Pines, MN

    Job Description Pat Rate: $21.50 or full-time weekends, $19.19 for all other shifts Are you interested in helping people with mental illness experience success? Would you like to support people in reaching goals and achieving optimal mental, physical, and emotional health? RADIAS Health is hiring full-time 30 - 40 hours per week Mental Health Support Specialists to join the Residential Support Services program. You'll be working in a home-like setting, supporting adults who have experienced significant barriers in living due to symptoms of mental illness and substance use disorders. Mental Health Support Specialist daily support-related responsibilities include spending time interacting with persons served to socialize and build rapport, assisting individuals in meeting daily needs and ensuring ongoing connections with other community supports. You will be a key part of a person's care team, helping to implement treatment. We have 14 locations within Anoka, Dakota, Ramsey, and Washington counties. Hours: Full-time: Evenings (Mon - Fri, Sun - Wed, Wed - Sat, or Mon/Tue/Thur/Fri 4:00 pm - 12:00 am) Full-time: Weekends (Sat & Sun 9 am - 12 am) Full-time: Days (Mon - Fri 9:00 am - 5:00 pm) Full-time: Overnights (Wed - Sat 11:45 pm - 8:30 am or Thur - Sat 10:30 pm - 8:30 am) Duties Provide courteous and respectful care to all clients. Spend the majority of each shift interacting with clients, developing relationships and building rapport with clients, and conducting tasks that are directly related to client care Monitor clients regularly as stipulated in each client's care plans. Responsible for knowledge and implementation of service and behavior plans. Remain current on client's plans and case notes completed by other staff. Encourage and monitor treatment plan compliance. Utilizes crisis assessment tools for suicidal and aggressive behavior. Identify individuals prone to having behavior emergencies and recommends additional programming appropriate for their needs. Help defuse and de-escalate any potential behavior emergencies. Assist residents with their room cleaning, personal hygiene and laundry. Assist clients in independent living skills; hygiene checks, housekeeping, budgeting, etc. Administer medications according to RSS policy and procedures under the supervision of the facility's nurse. Inform other staff and Lead Clinical Mental Health Counselor when quantity of client's medications running low. Order client medication, as needed. Update medication sheets when medication changes occur. Develop weekly menus and shopping list and does grocery shopping for the facility, encouraging participation by clients. Plan and coordinates recreational/social activities. Schedule client appointments, as needed. Plan holiday activities and special events. Provide input in staff meetings and treatment planning. Prepare meals, serve and clean up according to Health Department standards. Assist in training new staff. Responsible for providing staff coverage and ensuring the security of the facility and general supervision of residents. Responsible for securing coverage of any missed shifts, planned or unplanned. Participate in routine cleaning duties. Perform light house maintenance or request maintenance assistance as needed. Must be able to transport clients in the community. Produce and distribute incident reports within (8) hours of the relevant event, as needed. Essential Physical Functions: Type frequently Drive frequently Sit often Stand occasionally Walk frequently Climb up to 10 flights of stairs Lift 40 pounds or more Requirements High School Diploma Must have car, auto insurance, and valid driver's license Preferred 2,000 hours of experience working with individuals with Mental Illness 2,000 hours working in Corporate Adult Foster Care. Benefits 4 weeks accrued PTO first year of employment 12 paid holidays Medical, dental, vision, life insurance Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA) Tuition reimbursement and Student Loan Repayment Assistance Dependent Care Account (DCA) + employer contribution Reimbursement for professional licensure fees Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities 403b retirement plan with an employer percentage match Employer paid short-term and long-term disability insurance Bereavement and paid parental leave Employee Assistance Program (EAP) Wellness program to support employee overall health and well-being Variety of discounts through ADP LifeSmart Pet insurance Mileage reimbursement Casual dress code RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status. RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary. #LowP
    $21.5 hourly 14d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Moorhead, MN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $55k-75k yearly est. 13d ago
  • Electrical Application Specialist - New Berlin , WI

    Konecranes Oyj

    Support specialist job in Wisconsin, MN

    Electrical Application Specialist REPORTS TO: Lead Application Engineer PRINCIPAL RESPONSIBILITIES: This position will be responsible for all electrical application activities, hardware selection and implementation of control systems on electric overhead cranes for Region Americas. Emphasis will be on electrical components including motors, brakes, controls, switches, pendants, radio systems, weigh systems, etc. * Knowledge of Product lines: Legacy & EOT * Quoting crane control systems. * Perform application tasks using established procedures and develop improvements to existing procedures as needed. These include but are not limited to component selection, preliminary schematic design, preliminary system layout. * Interpret customer specifications to determine scope of work. * Ability to search company archives to find records of legacy equipment. Must be proficient in reading legacy equipment schematics. * Provide phone support and technical assistance on Konecranes electrics products for product selection. * Perform optimization of components by working in an interactive Team environment to reduce costs and improve delivery schedules. Qualifications EDUCATION: 2-year degree in Electro-Mechanical Technology. Bachelor's degree in electrical engineering degree preferred. EXPERIENCE: A minimum of 3 years of related experience with overhead electric cranes or similar industrial equipment will be taken into consideration. This position requires excellent understanding of electricity, motor control electrical circuits, and analog and digital input/output. Experience designing and troubleshooting motor control circuits utilizing electromagnetic devices and variable frequency drives (VFD's) is essential. Must have a working knowledge of a wide variety of software packages, operating systems and control equipment. Knowledge of PLC programing software is plus. A qualified candidate must be proficient in reading electrical schematics and vendor application drawings. OTHER REQUIREMENTS: Must be self-motivated, display leadership abilities, and have knowledge of the CMAA. Proficiency with Microsoft Excel, and Word. Verbal and written communication plays a key role in this position. Must have the ability to effectively communicate between frontline sales, customers, production planning (Watertown), and project management. Site visits for application require the ability to work at heights up to 100 feet off the ground. Travel estimated at 5% to meet with customers, commission equipment, and witness product testing at our manufacturing plant. Additional Information What we offer: Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Holidays: 10 paid holidays per year Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
    $58k-93k yearly est. 16d ago
  • Custom Application Specialist

    Midwestern Bioag

    Support specialist job in Utica, MN

    Midwestern BioAg (MBA) is an innovative, sustainable agriculture, and soil-fertility company that is an industry leader in biological agriculture, with core facilities in 6 states. We take pride in helping our customers increase farm productivity and profitability while reducing the environmental impacts of their operations. Founded in 1983, we use a transformative, systems approach to soil health. In 2017, the company opened a new division that manufactures TerraNu; a breakthrough product that will expand the company's reach and allow for more scalable growth. We are looking for an experienced, collaborative and highly-motivated individual who can share our passion and contribute to our overall success. General Description : The Custom Application Specialist operates specialized large scale farming application equipment. This position will be required to report to the facility dispatch office for instructions, and use assigned equipment to apply company product to customer sites. Essential Job Responsibilities: Operate application vehicle within company protocol to ensure accurately meeting customer orders by working with Precision Ag systems and data. Perform minor routine maintenance on application vehicles to ensure efficiency and continued operation, coordinate major repairs or maintenance with operations facility. Load product into application machinery at customer sites. Act as the facility subject matter expert for all application concerns and questions from employees and customers. Collect customer spatial data for soil management system mapping program and manage custom application data in the company program. Provide maps to consultants and customer as needed, responsible for ensuring all maps and data are kept up to date and accurate. Utilize proper product is used at each customer site. Report all vehicle maintenance issues or problems to Operations Manager Maintain cleaning and upkeep of application vehicles Report soil management systems issue to soil management systems expert and make process improvement recommendations Other duties as assigned Qualifications Requirements High school diploma or equivalent Valid Driver's license Previous experience operating heavy farming equipment Ability to operate a skid loader and heavy machinery Knowledge of agronomy related products or application procedures Ability to operate with limited supervision Preferred Experience working with an soil management systems program Working knowledge of local geographical areas Previous experience operating agronomy application equipment Previous experience operating forklift Previous experience operating skid loader Previous customer service experience CDL or the ability to obtain a Class A CDL Other Ability to work in extreme temperatures Ability to work in dusty conditions Ability to lift up to 50lbs repeatedly Ability to climb in/out of trucks and application vehicles Ability to periodically travel overnight Competencies Customer Focus : Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations. Collaboration : seeks and enlists active participation of others to reach goals Personal Accountability : Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame. Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked by developing a path to a desired outcome including sequence, feedback points, and time estimates. Priority Setting: Determines the interrelationships and relative importance of tasks and takes action accordingly Adaptability: Flexible style; receptive to change; able to fit the circumstances. Innovation: Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness. Humor : Uses appropriate humor to maintain a positive environment. Time Management : allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion. Planning : develops a path to a desired outcome including sequence, feedback points, and time estimates. To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. Additional Information MBA is an equal opportunity employer. To view this and other employment opportunities at Midwestern BioAg, please visit our website at *********************** and select the CAREERS link at the bottom of the page.
    $62k-99k yearly est. 1d ago
  • Support Specialist | Occupational Health

    Centracare Health System 4.6company rating

    Support specialist job in Saint Cloud, MN

    This position will assist in maintaining an environment that ensures optimum communication and processing of information necessary to support employers and Occupational Medicine. Works with all companies to make new and changed protocols. Maintains all scanning for the department and referrals. Runs random drug pools for companies while maintaining the database for all companies with reports and end of year MIS reporting. Reports drug results to companies and tracks results. Other responsibilities include answers incoming telephone calls, DOT registry and communicates with insurance companies for authorization/work comp claim information. Supports and covers patient access by performing registration duties requiring independent analysis, exercise of judgment and detailed knowledge of facility procedures related to work performed. Responsible for obtaining and identifying information necessary to produce billable patient accounts. Supports and implements patient safety and other safety practices as appropriate. Answers incoming phone calls for appointment requests. Sets up next day visit packets. Checks patients out from visits and providers after visit information along with scheduling follow-up appointments. Schedule: * Casual | Various shifts every two weeks * Working hours Monday - Friday between 6:45am - 4:30pm Pay and Benefits: * Starting pay begins at $19.91 per hour; exact wage determined by years of related experience * Pay range: $19.91 - $29.87 per hour * College grant programs available! * Benefits available: PTO plan, wellness reward points, 401(k), employee assistance plan, and employee discounts! Qualifications: * 1 year of administrative or clerical duties CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
    $19.9-29.9 hourly Auto-Apply 23d ago
  • Core Application Specialist

    Citizens Alliance Bank Careers 3.7company rating

    Support specialist job in Clara City, MN

    An Excellent Opportunity! Citizens Alliance Bank is hiring a Core Application Specialist. Are you a quick learner who enjoys working on a team? Are you proficient in Microsoft Office? Do you strive to provide excellent customer service? Are you detail oriented? If so, this job may be for you! Duties include providing efficient and accurate support for the Bank's software programs and assisting with research, testing, and implementing new features and functionality. Duties include but not limited to the following: Become a subject matter expert with our core banking solutions while mastering features and functionality of the modules. Assist with managing and controlling permissions/authorities for all users in the organization for core and ancillary products. Assist in managing the tracking and communication of all releases and enhancements. Provide knowledgeable, efficient, and accurate support for the Bank's core application, ancillary computer systems and accompanying programs. Assist with researching, testing, and implementing any new core or ancillary features and functionality. Contact Citizens Alliance Bank's Human Resources Department for a full job description via email: humanresources@citizensalliancebank.com Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes. Citizens Alliance Bank prides itself on its Core Values, which are Humility, Respect, Genuine Care for Others, Finds a Way, Effort, and Owning It.
    $86k-106k yearly est. 21d ago
  • Customer Service Support Specialist - Onsite

    Data Recognition Corporation 4.8company rating

    Support specialist job in Maple Grove, MN

    The Customer Service Support Specialist position serves as a first technical point of contact for DRC Clients. This position is responsible for providing professional, high-level customer service by delivering technical information/instruction, and resolving issues related to test administration, reports, client-specific testing policies, personal computers, and networks as they pertain to DRC's applications. This position serves as a positive influence in a rapidly changing environment. Essential Position Responsibilities: ● Receive, respond to, and resolve inbound Client contacts on DRC products, including technical issues as needed ● Manage unresolved incidents utilizing appropriate resources within required timelines ● Performs and maintains acceptable performance levels as measured against the following metrics: client hold time, call lengths, call volumes, call quality, and overall customer satisfaction ● Required to achieve several certifications throughout training and contract duration ● Coordinate internal resources as necessary to ensure effective resolution ● Document and communicate to the appropriate resource any recurring/critical client issue received ● Write, edit, and proof project documentation, email, and Knowledge articles ● Knowledgeable about assigned Client, service offerings, policies/standards, and processes Preferred Qualifications: ● High School Diploma/GED equivalent; Associate's degree preferred ● 1-3 years of technical support experience in a non-scripted inbound Customer Contact Center ● Exceptional verbal and written communication skills ● Strong problem-solving and analytical skills ● Strong time management skills ● Demonstrated interpersonal and teamwork skills ● Proven technical skills with a strong familiarity with Microsoft Office Suite Essential Job Requirements: ● Report to work promptly when scheduled and adhere to DRC temporary agent conduct and behavior expectations ● Be able to work under supervision and incorporate feedback to improve performance ● Relate effectively and work respectfully with diverse work groups ● Ability to consistently perform well during times of increased workload ● Manage multiple job functions simultaneously ● Other duties as needed Physical Requirements: ● Ability to sit and/or stand for up to 8-hour periods of time ● Ability to look at a computer monitor, utilize a keyboard and/or mouse for up to 8 hours per day ● Ability to lift up to 15 pounds as necessary The Employer retains the right to change or assign other duties to this position.
    $32k-37k yearly est. 10d ago

Learn more about support specialist jobs

Do you work as a support specialist?

What are the top employers for support specialist in MN?

Top 10 Support Specialist companies in MN

  1. Lutheran Social Service of Minnesota

  2. Brightpath LLC

  3. Brightpath

  4. RSM US

  5. RS EDEN

  6. Monticello Schools Pre-School

  7. Touchstone Mental Health

  8. Dsi

  9. Simpson Housing LLLP

  10. U-Haul

Job type you want
Full Time
Part Time
Internship
Temporary

Browse support specialist jobs in minnesota by city

All support specialist jobs

Jobs in Minnesota