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  • Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services

    California State University San Marcos 3.5company rating

    Support specialist job in San Marcos, CA

    Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic an Support Specialist, Technology, Speech, Pathology, Education, Health
    $45k-57k yearly est. 6d ago
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  • Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services

    California State University System 4.2company rating

    Support specialist job in San Marcos, CA

    Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly 6d ago
  • Senior Support Specialist, Project Management

    Logic 3.9company rating

    Support specialist job in Pomona, CA

    We are seeking a Senior Support Specialist to provide advanced project management support for complex, multi-disciplinary initiatives. This role plays a critical part in pre-construction and construction planning, project controls, data integrity, and coordination across large project teams, with the ability to independently manage key project activities. Key Responsibilities Support pre-construction and construction planning by driving action items, monitoring adherence, and serving as a subject matter expert for project tools and systems of record. Assist Project Managers with reporting, schedules, budgets, metrics, and stakeholder updates; adapt project methodologies as priorities shift. Maintain sophisticated project schedules using Microsoft Project and related tools. Develop, manage, and control project documentation, including version control, storage, and access within structured document libraries. Analyze project data, identify risks and issues, and deliver clear, actionable status reports. Independently manage select project activities for complex projects, including change management, change orders, and construction modifications. Coordinate resolution of design, permitting, easement, and construction issues; support work order review, material procurement, and construction authorization. Collaborate with large, cross-functional teams (30+ members) and communicate effectively with tact and professionalism. Requirements Associate degree or higher in a business, technical, or related discipline (or equivalent experience). 5+ years of project support experience. Advanced Excel skills, including Pivot Tables. Proficiency in Microsoft Office (Word, Excel, Project, PowerPoint, SharePoint, Teams, OneDrive). Strong communication, analytical, and coordination skills. Strongly Preferred Electric utility experience. Familiarity with Power BI. Primavera P6 experience.
    $105k-138k yearly est. 3d ago
  • Overseas Warehouse Operations & System Support Specialist

    Cosco Shipping Lines (North America) Inc. 3.8company rating

    Support specialist job in Rancho Cucamonga, CA

    COSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This is a customer-facing role that works closely with Sales, Operations, and IT teams to support client service, quotation preparation, and system and process optimization initiatives. Specific Responsibilities and Duties include, but are not limited to: Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing. Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests. Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals. Assist with system optimization initiatives, including WMS / ERP / OMS requirements gathering, system testing, user support, and rollout coordination. Coordinate cross-functional activities related to new customer onboarding, special projects, and ongoing operational improvement initiatives. Monitor warehouse operational performance and support the preparation of process documentation, operational reports, and internal tracking materials. Support continuous improvement efforts by identifying process gaps and assisting with solution development and implementation. Additional Qualifications and Requirements: Associate degree or above in Logistics, Supply Chain, International Trade, or a related field. Minimum 2 years of overseas warehouse or 3PL operations experience (required). Hands-on experience with WMS / ERP systems and related operational workflows. Prior customer-facing or client support experience in a logistics or supply chain environment. Project coordination or project assistant experience preferred. Familiarity with cross-border e-commerce and fulfillment models, including B2B / B2C, FBA / FBM. Fluency in English and Mandarin Chinese (written and verbal) is required. Strong proficiency in Microsoft Office Suite, particularly Excel, as well as other Office tools. What We're Looking For: Strong communication and coordination skills with the ability to work effectively across teams and functions. Detail-oriented, well-organized, and execution-driven with a strong sense of ownership. Ability to manage and prioritize multiple tasks in a fast-paced warehouse and operations environment.
    $58k-87k yearly est. 2d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Support specialist job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 2d ago
  • Desktop Support Technician

    Insight Global

    Support specialist job in Irvine, CA

    Title: Healthcare Technology Support Analyst Duration: 3-6-month contract to hire Pay Rate: $30/hr- $40/hr W2 Required Qualifications: Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills. Ability to work flexible hours, including nights and weekends Working knowledge of wireless network configurations and limitations related to a clinical environment Strong interpersonal communication skills to effectively interface with internal and/or external customers Understanding of Networking Terminology such as DNS, DHCP, WINS Thorough understanding of Microsoft Active Directory and Group Policies Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner Ability to independently problem solve End-user Computing issues Prior experience supporting clinical end users in a rapidly changing environment Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU 4+ years desktop support experience in a networked business environment Extensive experience with Windows Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner General knowledge of Phone devices and support of communications applications such as Voalte Experience using Microsoft Office Applications Preferred Qualifications: Experience working with Epic EMR and its various modules Prior experience supporting end users in the Clinical environment Prior experience supporting Biomedical Device Integration
    $30-40 hourly 2d ago
  • Provider Support Coordinator

    Astiva Health, Inc.

    Support specialist job in Orange, CA

    Join Astiva Health - Where Compassion Meets Innovation At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We're not just building networks, we're building trust, equity, and better outcomes. If you're ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team. What You'll Do The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels. Why Astiva? We're more than a health plan-we're a movement toward better care. At Astiva, you'll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us. Your Impact and Core Responsibilities · Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership. · Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email. · Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements. · Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently. · Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance. · Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization's quality performance metrics. · Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams. · Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations. · Flexibility: Perform additional duties as needed to support departmental goals and organizational success. · Enhances Provider satisfaction and engagement through responsive and proactive support. · Improves operational efficiency by resolving Provider issues quickly and accurately. · Supports compliance and data integrity through diligent verification and documentation. · Contributes to quality care outcomes by facilitating Provider participation in key health initiatives. · Strengthens the organization's reputation and performance through effective provider relations and collaboration. What You Bring Education & Experience · Bachelor's degree in Business, Healthcare Administration, Finance, or equivalent experience · 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies · Strong working knowledge of Medicare, Medicaid and HMO health plan required. · Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset · Self-motivated with a positive attitude and customer service orientation · Strong written and verbal communication skills · Fluent in Vietnamese, Korean, Spanish, or Chinese preferred Benefits That Support You · 401(k) Retirement plan · Health, Dental, and Vision Insurance · Health savings account · Life insurance · Paid time off and Holidays · Referral program · Free catered lunches
    $38k-56k yearly est. 20h ago
  • EMHS MENTAL HEALTH SUPPORT SPECIALIST TSWIII

    Apis Services, Inc. 4.0company rating

    Support specialist job in Yucaipa, CA

    Now Hiring: EMHS Mental Health Services Support Specialist/TSW-III We are currently looking for a qualified, full-time, Enhanced Mental Health Services Support Specialist/TSW-III to join our residential team. The Enhanced Mental Health Services (EMHS) Support Specialist/Team Support Worker-III will be responsible for providing a large variety of services ranging from behavior management, crisis intervention, self-help skill building, and other services as needed. Other duties include but are not limited to: Assist in the delivery of intensive, individualized, strength-based, and needs-driven intervention activities that support the engagement and participation of the youth and his/her significant support persons, and help the child or youth develop skills and achieve the goals and objectives of their plan. Assist with interventions which are skill-based and for the remediation of behaviors and reduction of symptoms. Some examples include implementation of a positive behavioral plan, modeling interventions for the youth's family/care givers. Assists licensed/waivered professional staff in assessments and treatment planning; may plan and implement specific aspects under supervision. Provide 1:1 behavior intervention for clients based on client's treatment plan. Regularly communicate/consult with Youths' therapist, Clients' treatment team, regarding client's behavior, progress, and treatment goals. Participate in child/family team meetings. Maintain children in supervision at all times, focusing on behavior, safety, and general well-being. Promote growth and development in the children and assist them in reaching goals in accordance with their treatment plan. Initiate incident reports concerning behavioral problems, injuries, or accidents; provide complete and accurate documentation including dorm logs and other reports as assigned. Drive a vehicle when necessary. Additionally, when scheduled to serve as TSW-III (as part of supervision ratio), TSW-III shall provide/assist with EMHS Support Services only in the absence of scheduled EMHSS staff, and only to youth who are in need of immediate 1:1 behavior intervention, based on youth's treatment plan and ability, and only as long as the dorm remains in ratio. This determination will be made by the TSW-III in cooperation with the Dorm Supervisor on duty. Skills/Requirements: A Bachelor's degree in the Social/Behavioral Sciences required. One to two years of experience preferred. Demonstrated ability and leadership through a minimum of two years related experience in the field of child or family welfare services. Must be proficient in the use of computers, including Email, Microsoft Word, and Excel. Should have a special interest in working with youth and must fulfill the general requirements as established in the California Administrative Code, Title 22. Writing and verbal skills and the ability to compose quality reports and other necessary correspondence are essential. Must communicate clearly and concisely, both orally and in writing in English. Must be 21 years of age or older and able to pass a physical examination; drug clearance; criminal background check and Child Abuse Index check. Must possess a valid California driver's license with clean DMV history and the ability to safely operate a motor vehicle and be insurable by Trinity's insurance carrier. Pay rate: $19.50 per hour; $20.50 per hour (bilingual Spanish). Quarterly and annual performance bonus available. Why work for Trinity Youth Services? In addition to providing employees with the opportunity to make a positive, significant, lasting difference in the lives of children and families in a supportive setting, Trinity also offers the following: Health Insurance Dental Insurance Vision Insurance Employer-Paid Life Insurance Education Reimbursement for Masters Degrees Paid PTO, Holidays, Jury Duty, and Bereavement Retirement Plans Career Advancement Opportunities About Trinity Youth Services Since 1966, Trinity has been a premier provider of children's programs and services in California, specializing in Short-Term residential Therapeutic Programs (STRTP), mental health services, foster care, Intensive Services Foster Care (ISFC) and adoption. Since its inception, Trinity has helped more than 65,000 children and youth. Trinity seeks team members with a genuine commitment to the empowerment of at-risk children and their families, and a willingness to work in a demanding, fast-paced environment, which requires dedication and a desire to have a positive impact on the lives of children who have experienced trauma. We believe that training and career development are keys to employee retention and satisfaction, and we prefer to promote from within. Our Values We value safety, well-being, and permanency for children and youth. We value embracing research, best practices and proven approaches that help children and youth. We value staff and are committed to providing them with the knowledge, skills, and tools to be successful. We value the ability to adapt and change as the needs of our stakeholders adapt and change. We value open, honest and transparent governance and management practices. For more information about Trinity Youth Services, please visit our website at ****************** Covid-19 Vaccine Requirement As of October 15, 2021, Trinity Youth Services has required the COVID-19 vaccine for all employees, excluding those with an approved medical or religious exemption, as a condition of employment to help ensure the safety of all employees and youth and families served. About Company Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
    $19.5-20.5 hourly 5d ago
  • Health Information Services Technician

    Pacer Staffing

    Support specialist job in Torrance, CA

    Job Title - Health Information Services Technician Job Details - Torrance, CA 90048 Pay Rate - $30/hr Shift - Day 5x8-Hour (08:00am - 04:30pm) Job Details - Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application Years of Experience: At least 3 years of relevant experience - • Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc. • EPIC/ROI (release of information module in EPIC) experience min 1 year required • Some knowledge of HIPAA and Release of Information • Kofax, use of PDF application • Preferred RHIT/RHIA but no licensure required HS DIPLOMA OR GED REQUIRED. Position Responsibilities/Expectations: -Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. -Address customer inquiries for patient information, assists callers with making record requests and general customer service. -Educate customers on information confidentiality and privacy regulations -Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. -Identifies and responds appropriately to both internal and external customer needs utilizing available resources
    $30 hourly 2d ago
  • Yardi Specialist

    Picerne Group 4.3company rating

    Support specialist job in Newport Beach, CA

    Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
    $40k-47k yearly est. 20h ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., A Medical Corporation 4.1company rating

    Support specialist job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • ERP Application Specialist

    Henry Schein 4.8company rating

    Support specialist job in Placentia, CA

    This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system. KEY RESPONSIBILITIES: Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management. Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc. Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities. Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments. Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services. Provide training regarding updates and changes to the system and workflows around best practices. Other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: Experience in administration and support of EPICOR system preferred but not required Understanding of ERP functionality including integration with all supporting sub-system Willingness to learn and be trained on Epicor Thorough understanding of operational business processes. Experience with training business users in new processes and technologies Experience with Web Content Management systems preferred Understand intermediate Internet and client/server architectures GENERAL SKILLS & COMPETENCIES: Good understanding of industry practices Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good verbal and written communication skills Good presentation and public speaking skills Good interpersonal skills Basic conflict resolution skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $80k-100k yearly Auto-Apply 59d ago
  • Illustrations Applications Specialist

    Pacific Life 4.5company rating

    Support specialist job in Newport Beach, CA

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality. How you'll help move us forward: Implement Complex Life Insurance and Annuity Products End-to-End Development Analyze Business Requirements & Technical Design Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application. Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth. Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues. Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements. Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment. Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration. Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation. Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations. The Experience You Bring: Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming. 2+ years of work experience in application development preferred. Proficiency in Excel, VB.NET, Html, and SQL preferred Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment. Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities. What makes you stand out: Previous knowledge with the life insurance and annuity industry strongly preferred. 1-5 years of experience working with life insurance and/or annuity products and riders a plus. Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders. Familiarity with Agile development methodologies and experience working within sprint cadences preferred. Proven ability to build relationships and collaborate effectively across departments. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $100.5k-122.9k yearly Auto-Apply 47d ago
  • Applications Specialist

    Plantible Foods 3.8company rating

    Support specialist job in Vista, CA

    How you will contribute: As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth. What you will be working on: Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes. Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects. Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders. Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products. Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs. Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives. Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline. Develop and provide status updates on key initiatives and commercialization activities. Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts. What you bring to Plantible: Bachelor's degree in Food Science, Chemical Engineering, or a related field. Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds. Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods. Direct experience engaging with customers and driving technical projects from concept through execution. Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets. Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions. Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline. Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment. Excellent communication skills, with the ability to give and receive candid feedback. Culinary skills are a strong plus. Passion for contributing to sustainable innovation and Plantible's mission. Choose Plantible Foods Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment. At Plantible we are continually working on our offerings to foster the best team. Check it out! Competitive health and wellness benefits Medical, Dental and Vision Insurance Discretionary Unlimited PTO Program Paid Holidays 401k Program Career Stipend Career development and growth opportunities Working in a rapidly growing, flexible and entrepreneurial environment Team building and company-wide events Financial support with your relocation, if necessary, ensuring a smooth transition Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time. If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!
    $73k-111k yearly est. 60d+ ago
  • Senior AV Production Support Technician - Irvine CA

    One Diversified, LLC

    Support specialist job in Irvine, CA

    How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. What You'll Do: The job responsibilities of the Audio-Visual Support Services Technician include the following: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Quarterly preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
    $52k-91k yearly est. 19d ago
  • IT Support Specialist

    Faraday Future 3.9company rating

    Support specialist job in Gardena, CA

    The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. Documents resolution of incidents and service request in the IT Service Desk Management system Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance Support client system standards and security policies under the direction of management Track and maintain IT asset inventory Install and configure client systems and applications Maintain positive relationships with Faraday Future staff Qualifications: Bachelor's Degree in Computer Science, Computer Information Systems or a related field 6+ years IT experience working as an IT Support Specialist Self-driven and highly passionate about customer-service orientation and providing excellent service Familiar with standard IT Service Desk department concepts, best practices, and procedures Experience with IT Service Desk and remote-control software Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS Experience in Office 365, Mobile Device Management, and Active Directory Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment Strong written and verbal communications skills Strong documentation skills A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision A penchant for multi-tasking and self-starting A true sense of determination… and hopefully a sense of humor Hourly Pay Range: ($32-$35/hour DOE), plus benefits and incentive plans Perks + Benefits Healthcare + dental + vision benefits (Free for you/discounted for family) 401(k) options Casual dress code + relaxed work environment Culturally diverse, progressive atmosphere Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $32-35 hourly Auto-Apply 60d+ ago
  • Technical Support Specialist

    Antech Diagnostics 3.7company rating

    Support specialist job in Carlsbad, CA

    We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Target Pay Range for this position is $21.50 Hourly. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Technical Support Specialist is responsible for remote troubleshooting of digital radiography hardware, and related software for Sound's veterinary customers. This individual has a general understanding of DR, CR, Ultrasound and laser functionality. This individual possesses strong troubleshooting skills, can vet knowns and unknowns by asking simple to complex questions, and is calculated and methodical when problem solving. This position requires logical and careful dissection of problem descriptions and can walk customers through troubleshooting steps while connected remotely or blind (not connected). In addition, this individual functions well in a fast paced environment with good case management and call management skills. Essential Duties and Responsibilities Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques Able to document steps to reproduce accurately Utilize strong customer and technical support skills supporting Sound products and services to veterinary medical professionals Troubleshoot and solve simple to highly complex hardware and software issues- methodical troubleshooting approach with attention to detail Uses CRM to document and track progress on customer issues Accurately documents troubleshooting steps, during the call, in customer tickets using CRM Thorough and detailed case management skills- clear, concise note taking Manages multiple customer tickets without sacrificing accuracy or quality of service Operating system and application installation/configuration- high level understanding of product functionality Perform and facilitate the return of items under warranty with third party vendors (RMA's), coordinate maintenance repairs, and loaner service orders Thorough and detailed issue tracking in customer relationship management software Strong call control technique without sacrificing customer service Provide Sound customers with product and service information- required to learn and understand wide range of products related to Equine and Small Animal services Excellent communication skills and ability to successfully control upset customers Work closely with other departments when problem solving Highly customer focused with a strong desire to deliver an excellent support experience during every interaction Team player that will add value through very high quality and dedication to support team Other duties as assigned. Education and Experience A bachelor's or associate's degree in a technical field preferred or equivalent experience Technical certifications a plus (MCSE, MCP, or A+ and/or equivalent work experience) 2 years troubleshooting software and hardware Knowledge, Skills and Abilities Strong PC skills and knowledge of MS applications (Outlook, Excel, Word, PPT) General knowledge of Microsoft Windows 7, Windows 8 and Windows 10 General or working knowledge in three or more of the following areas is strongly preferred: MS SQL Server, Remote Desktop, PACS, TCP/IP, and DICOM. Previous experience with customer facing ticketing systems (e.g. MS CRM, SalesForce, ServiceNOW) Previous experience in medical imaging is a plus; either film or digital radiography Excellent written and oral communication skills Must be extremely detail oriented, organized, and professional Typing skills: 40+ WPM Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
    $21.5 hourly Auto-Apply 11d ago
  • Client Services & Shelter Support Specialist (Evening/Weekend)

    Mission Edge 3.5company rating

    Support specialist job in Vista, CA

    Make a Meaningful Impact Every Day At Operation HOPENorth County we believe every family deserves a safe place to rebuild their lives We are a high accountability sober living shelter providing safety stability and compassionate support to families experiencing homelessness Our culture is rooted in dignity empowerment and trauma informed carewhere every staff member plays a vital role in helping parents and children move from crisis to independence If you are mission driven people centered and looking for meaningful work where you can grow wed love to meet you About the Role The Client Services & Shelter Support Specialist is an essential member of our shelter team This role ensures a welcoming safe and supportive environment for clients staff volunteers and visitors With training provided you will learn trauma informed practices de escalation skills and shelter operations to help families feel secure and supported during their stay This is an excellent opportunity for someone who is compassionate reliable service oriented and eager to learn Key Responsibilities Provide respectful trauma informed support to clients and help address day to day needs or emergent issues Maintain a safe structured environment by completing regular rounds inside and outside the building and monitoring security cameras Help prepare and maintain shelter spaces for activities meals and new client arrivals Foster a positive inclusive environment by listening with empathy demonstrating patience and celebrating client progress Maintain accurate daily logs communicate important updates to staff and support resolution of incidents or concerns Engage warmly with volunteers donors and visitors to promote a welcoming community atmosphere Uphold ethical standards professional boundaries confidentiality policies and shelter protocols Participate actively in team meetings staff learning and ongoing professional development Other duties as assigned to support a smooth and safe shelter operation Schedule WednesdaySunday approx 130pm1000pm 8 hour shifts; some flexibility required What Were Looking For We welcome candidates from diverse backgrounds and career pathsincluding those new to shelter work Training is provided Minimum qualifications High school diploma or GEDExperience in customer service caregiving social services education hospitality or similar roles 6 months preferred Basic computer proficiency Ability to work eveningweekend shifts consistently Compassion reliability and willingness to learn Preferred training provided if not completed CPRFirst Aid CertificationMandated Reporter CertificationBilingual SpanishEnglishIf you are caring calm under pressure and motivated by purpose you will thrive here What We Offer Compensation 2000 per hour Medical dental vision and life insurance after 30 days medical partially employer sponsored Generous PTO 12 personal days 5 sick days 8 holidays Professional development and training plan Supportive mission driven team culture Opportunities for advancement in shelter operations case management and nonprofit services Why This Work Matters Every evening you arrive families in crisis will feel safer because youre there Every conversation you have and every moment of patience you offer helps a parent rebuild confidence Every shift you complete changes the trajectory of a childs life If you want a role where your work truly matters wed be honored to have you join our team
    $20 hourly 53d ago
  • Sr Engineering Support Specialist-24719,24721,24722

    OLSA Resources

    Support specialist job in Torrance, CA

    Assists all levels of engineers with their tasks and assignments. May require a high school diploma or its equivalent with at least 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected. Provide testing support for production & R&O hardware. QualificationsEnter qualifications here Additional Information
    $64k-107k yearly est. 60d+ ago
  • Servicing Support Specialist

    Lentegrity

    Support specialist job in Irvine, CA

    Join Lentegrity as a Servicing Support Specialist! Are you detail-oriented, organized, and thrive in a fast-paced environment? At Lentegrity, we combine operational excellence with a people-first culture that values collaboration, growth, and integrity. We're looking for a Servicing Support Specialist to join our team in a hybrid role based in Foothill Ranch, CA. In this position, you'll manage critical workflows like insurance claims, bankruptcy cases, and SCRA requests, while working cross-functionally to ensure smooth operations and exceptional service. Key Responsibilities Manage insurance claims and settlements Handle bankruptcy documentation and court correspondence Investigate and respond to credit disputes via e-OSCAR Support SCRA-related customer inquiries and documentation Assist with payment processing and title clerk tasks What We're Looking For Strong written and verbal communication skills Detail-oriented with excellent organizational abilities Proficiency in Microsoft Word and Excel Ability to multitask and meet deadlines Experience with data entry, scanning, and problem-solving Why Join Lentegrity Internal growth and promotion opportunities Collaborative, innovative work environment Access to 3,500+ self-paced courses and 25,000+ learning resources Competitive benefits: Medical/Dental/Vision, 401(K) match, EAP, Adoption Assistance, and more Casual dress code and supportive team culture Our Core Values Integrity. Teamwork. Service. Consistency. We're committed to delivering excellence to our borrowers, partners, and employees. Job Details Location: Hybrid - Foothill Ranch, CA Department: Loan Servicing Status: Non-Exempt Pay Range: $18.65-$24.55/hr Lentegrity is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Privacy Notice: Please take notice that Lentegrity, LLC collects certain information about our job applicants and employees. Learn more about your rights in our California Privacy Notice: ***************************************************
    $18.7-24.6 hourly 18d ago

Learn more about support specialist jobs

How much does a support specialist earn in Mission Viejo, CA?

The average support specialist in Mission Viejo, CA earns between $32,000 and $81,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Mission Viejo, CA

$51,000

What are the biggest employers of Support Specialists in Mission Viejo, CA?

The biggest employers of Support Specialists in Mission Viejo, CA are:
  1. Columbia Bank
  2. QinetiQ North America
  3. Ameripharma
  4. Avantus
  5. Sunshine Behavioral Health
  6. Taxrise
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