Support specialist jobs in Montana - 532 jobs

World Wildlife Fund (WWF), one of the world's leading conservation organizations, seeks a Program Specialist to join its Great Plains team to support the Great Plains Wildlife Initiative (GWPI). Working closely with other WWF staff, the PO will cultivate and maintain relationships with key partners engaged in locally led efforts to restore and conserve bison, black-footed ferrets, prairie dogs, beavers, and their habitats within the U.S. portion of the Great Plains ecoregion. These partners may include Tribal, federal, and state agencies, private landowners and managers, non-governmental organizations (NGOs), elected officials, academic institutions, and private enterprises. The PO will provide technical and financial assistance to key partners as well as contribute to WWF's and partners' fundraising efforts toward our shared wildlife conservation goals. This position will focus primarily on bison restoration with opportunities for black-footed ferret and beaver restoration. __________________________________________________________________________________Salary Range: $69,000 - $86,100__________________________________________________________________________________Location: This is a remote position with a preference for candidates located in western South Dakota or eastern Colorado. Candidates in eastern Montana or eastern Wyoming may also be considered.Please note: Applicants must be legally authorized to work in the U.S. This position is not eligible for employment visa sponsorship. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Responsibilities * Supports the GPWI team in advancing the Great Plains Wildlife Initiative strategic goals to restore bison and other keystone or endangered species within the Great Plains. * Identifies, initiates, sustains, and strengthens new and ongoing relationships with local communities, landowners, and land managers expressing interest in WWF collaboration on wildlife and habitat restoration projects. * Engages with local partners and with agencies, NGOs, and academic institutions to implement projects in a manner that is culturally, ecologically, and economically sustainable. * Supports partners with technical assistance, strategic guidance, implementation, monitoring, fundraising, communications, data management, and project evaluation-in collaboration with GPWI team and other WWF staff. * Tracks progress and provides input for strategic bison and other keystone or endangered species program planning and review. * Participates in the development of innovative solutions for meeting priority conservation goals with a variety of partners and identifies opportunities and incentives for achieving those goals. * Develops, drafts, and reviews short- and long-term work plans, program materials, and reports. * Prepares scopes of work, budgets, and administrative documentation for contracts, ensuring compliance with donor requirements. * Assists in drafting funding proposals and progress reports to support program sustainability. * Represents WWF at regional and national meetings and workshops. * Supports coordinated advocacy and lobbying for wildlife restoration locally, regionally, and nationally. * Assists in communicating projects to diverse audiences through public presentations, public outreach, written materials, and other outreach channels. * Manages various consultants, contractors, grantees, support staff, and/or interns as appropriate. * Performs other duties as assigned. Key Competencies: * Interpersonal Communication and Collaboration: Clearly communicates with colleagues and external partners, including landowners, Native nations, NGOs, and agencies. Listens carefully to different perspectives and works with others to design and implement conservation actions together. * Partner Relationship Development: Builds and maintains strong, trust-based relationships with communities, partners, and agencies. Shows cultural awareness and responds to partner needs to support lasting, sustainable conservation outcomes. * Innovation and Strategic Thinking: Demonstrates ability to implement current plans and projects while also considering, recommending, and implementing adaptations to successfully achieve longer-term goals. * Independence and Initiative: Proactively identifies opportunities to advance individual work plan and GPWI team strategic plans. Manages work independently when appropriate, while including collaborative approaches when beneficial. Understands the strengths and limitations of both methods and applies them effectively. * Organizational Effectiveness and Accountability: Establishes and regularly reassesses work plans and short-term goals. Adapts to changing priorities by managing workload strategically. Consistently tracks and manages multiple workstreams and tasks simultaneously over extended periods. Qualifications * 4-6 years of professional experience, or 2+ years with an advanced degree in natural resources management, wildlife ecology, environmental studies, or a related field; relevant work experience is required. * Demonstrated experience managing conservation projects in the Great Plains, with a strong understanding of regional ecology is preferred. * Proven ability to collaborate with Native nations and rural communities, with cultural sensitivity and respect required. * Coordinates complex, multi-partner projects with diverse stakeholders and integrates feedback from collaborators to inform strategic decisions. * Knowledge of proposal writing, grant management, and donor engagement is a plus. * Strong research, analytical, and project management skills; highly organized with the ability to prioritize tasks and meet deadlines. * Excellent written and verbal communication, including public speaking and presenting ecological topics to varied audiences. * Works effectively both independently and collaboratively; committed to fostering an inclusive team culture. * Willing to travel 25-50% within the Great Plains, including remote locations. Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams). * Identifies and aligns with WWF's core values: * COURAGE - We demonstrate courage through our actions, we work for change where it's needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home. * INTEGRITY - We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve. * RESPECT - We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future. * COLLABORATION - We deliver impact at the scale of the challenges we face through the power of collective action and innovation. To Apply: * Submit cover letter and resume through our Careers Page, Requisition #26035 * Due to the high volume of applications, we are not able to respond to inquiries via phone World Wildlife Fund (WWF) promotes equal employment opportunities for all qualified individuals regardless of age, race, color, sex, religion, national origin, disability, or veteran status, or any other characteristic protected under applicable law.

Technology/Computer Technician IT Helpdesk Technician East Helena Public Schools Reports to: IT Director, Superintendent Employment Type: Full-time, twelve months per year, standard schedule as needed to successfully meet goals and objectives. Students Served: 2000 Staff Supported: 250 Position Summary: The IT Helpdesk Technician provides the first level of technical support for all district staff and students, ensuring the smooth and efficient operation of all school technology. This role requires a patient, methodical, and customer-service-oriented individual to diagnose and resolve a wide range of hardware, software, and network issues in a K-12 environment. The technician will serve as the primary point of contact for all technology-related inquiries and play a key role in supporting educational and administrative functions. Essential Duties and Responsibilities: First-Level Support: Serve as the initial point of contact for technical support requests via phone, email, in-person visits, and a service call tracking system. Troubleshooting & Resolution: Diagnose and resolve basic to routine hardware and software problems for devices including desktop computers, laptops (Windows/Mac/Chromebooks), tablets (iPads), printers, and other peripherals. Ticket Management: Accurately log all service requests into the district's ticketing system, document diagnostic steps and solutions, prioritize issues, and escalate more complex problems to the appropriate higher-level support staff. Account Management: Perform basic user account management tasks, including creating accounts for new staff/students, resetting passwords, and managing access permissions for various systems (e.g., G Suite, Office 365, student information systems). Hardware Management: Assist with the installation, configuration, deployment, and inventory management of new computer equipment and software, and coordinate warranty repairs with vendors. Classroom Technology Support: Provide support for classroom A/V equipment, including interactive whiteboards/Smartboards, projectors, document cameras, and other instructional technology tools. User Training: Provide one-on-one or small group training to staff and students on the proper use of district technology and new software applications, translating technical language into easy-to-understand terms. Maintenance: Perform minor and preventive maintenance on equipment, such as replacing printer ink/toner cartridges, and ensuring computer labs and carts are in working order. Event Support: Assist with technology setup and support for school events, meetings, and student device deployments. Documentation: Create and maintain technical documentation and user manuals for various systems and common issues. Qualifications and Skills: Education/Experience: High school diploma or equivalent required; Associate's degree in a related field or relevant technical certifications (e.g., CompTIA A+) highly desirable. Previous experience in a helpdesk or customer service environment is preferred. Technical Skills: General knowledge of computer operating systems (Windows, Mac OS, iOS, Chrome OS), hardware components, and common educational and office software (Microsoft Office, Google Workspace). Basic understanding of networking concepts (TCP/IP, Wi-Fi) is also required. Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose issues efficiently and implement effective solutions. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively and patiently with non-technical users, including students and staff. Interpersonal Skills: A high degree of patience, empathy, and strong customer service skills. Must be respectful, dependable, honest, and able to maintain confidentiality. Physical Demands: Ability to lift and carry moderately heavy computer equipment (up to 40 pounds), stand, walk, bend, stoop, and occasionally work on a ladder. Other Requirements: Must pass a pre-employment background check and possess a valid driver's license for travel between district locations if required. Working Conditions: Work is generally performed indoors in an office and school environment. The role involves balancing routine maintenance and urgent technical issues, requiring adaptability and effective time management skills. Additional Duties: Performs other related duties, as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

General Statement of Duties / Distinguishing Features of the Class If you are ready to keep our Butte-Silver Bow community connected and moving forward, apply today. As a Computer Systems Support Specialist, you'll play a vital role in supporting the technology that powers every corner of the City-County. From ensuring reliable network connections to supporting desktops, laptops, tablets, printers, and servers, your expertise will help our employees serve the public with confidence and efficiency. In this role, you'll dive into troubleshooting, analysis, research, and creative problem-solving-making each day a chance to strengthen the systems our community depends on. Your work keeps people connected, services running, and progress possible. This position is covered under a Collective Bargaining Agreement between the City-County of Butte-Silver Bow and the Teamsters, Local No 2-IT. ************************************************** Examples of Essential Work (Illustrative Only) * Diagnoses PC and network problems and takes appropriate action based on findings. * Consults with City-County personnel on information technology needs and provides appropriate solutions to meet the stated goals and objectives. * Provides technical support for City-County personnel in the use of local resources and first-level support for networked resources. * Installs, configures, and maintains all computers (including laptops and tablets); * Sets up new computers with optional equipment and network connections according to City-County policies and procedures. * Maintains City-County network user accounts according to stated policies and procedures. * Orients and trains new City-County personnel on technology policies and procedures. * Performs preventative maintenance of PC equipment. * Installs and tests new and/or updated PC software/hardware. * Advises and assists other City-County personnel as necessary to maintain end-user service. * Performs additional related work as required. * Performs all duties and work assignments in a safe, healthy, and environmentally sound manner. Specifically, complies with the Health & Safety Program; maintains work area in a safe and orderly manner; identifies and reports unsafe conditions; reports all accidents; wears required personal protective equipment; and attends safety-related meetings, training sessions, fit testing, etc. * Performs all duties and work assignments in compliance with project quality requirements. * Acts responsibly and ethically, and in conformance with generally accepted business, occupational, and professional standards. * Performs other duties as assigned. Required Experience, Training, Knowledge, Skills, and Abilities * Knowledge of word processing and spreadsheet applications. Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, and principals of Information Technology Interface Library (ITIL). * Ability to multitask and work cooperatively with others. Effective verbal and written communication skills. * Technical knowledge of the operations and maintenance of computers, preferably in a networked environment. * Technical knowledge of current City-County computer operating systems. * Knowledge of industry standard computer software and hardware technologies. * Knowledge of industry standard business applications, such as Microsoft Office. * Working knowledge of new and emerging information system technologies. * Working knowledge of public sector information system policies, practices, and procedures, such as HIPAA, FIPS140-2 and CJIS. * Knowledge of City-County departmental functions, procedures, policies and organization. * Good knowledge of accounting and mathematical equations for end-user application assistance as well as budget development. * Skilled in listening and understanding the information system needs of City-County departments and employees. * Exceptional interpersonal communication skills. * Ability to effectively communicate verbally and in writing, technical information to both a technical and non-technical audience. * Ability to teach and encourage others to learn and adopt new practices and procedures to effectively accomplish work objectives. * Ability to establish and maintain mutually beneficial working relationships with department and division heads and City-County employees, as well as outside organizations and vendors/service providers. * Ability to assist in the installation, configuration, and maintenance of computers and networks. * Ability to quickly learn and adapt to new technology as it relates to the ever-changing business requirements of the City-County and its citizens. * Ability to maintain strict confidentiality of City-County business and information. Acceptable Education, Experience and Training * Bachelor's degree in applicable field or equivalent combination of education and experience. * Three years of related network experience. * Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Required Special Qualifications * Must possess a current Montana Driver's license or have the ability to obtain one within a reasonable period of time after employment. * Must be a resident of Butte-Silver Bow during employment according to Butte-Silver Bow Ordinance: "2.08.010 Residence during employment. From and after October 1, 1979, all employees of the local government of Butte-Silver Bow shall be bona fide residents within the boundaries of Butte-Silver Bow during the period of their employment by the government of Butte-Silver Bow. (Ord. 85 § 1, 1979)" Essential Physical Abilities * Clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate well with other City-County department and division heads, employees, and representatives of other organizations to determine computer information systems related needs and problems and to discuss potential solutions. * Sufficient vision, with or without reasonable accommodation, which permits the employee to perform hardware maintenance procedures, and to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form. * Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a keyboard, perform hardware maintenance procedures, produce hand-written materials and notations and transport computer equipment from one location to another. * Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to visit various other workstations in the City-County. Additional City-County information The City-County is an Equal Employment Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, age, national origin, physical disability, or veteran status. This job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities. Tasks and duties of the employee may differ from those outlined above.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Provides operational user support, training, customer service and assistance to all departments. Coordinates issue resolution with financial / records systems and clinical software system provider. Schedule: 1.0FTE (40 hours) Mon-Fri Compensation: $ 20.00/hr + DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Responsible for answering the help desk phone, and assigning tickets to support staff Responsible for triaging and assigning work orders that come in via email Assists in maintaining user s credentials IT procurement and vendor relations Coordinate the IT components of new employee and new provider on-boarding Manage and schedule resources for IT training Telemedicine co-site facilitator Initiate, monitor, log, and distribute reports and data. Develop and maintain procedures for all of these duties Supports other duties as assigned ADDITIONAL RESPONSIBILITIES: Monitor and track IT systems Timely communication to all customer inquiries Keeps users informed about the status of their incident or inquiry Assist with Information Systems projects as assigned QUALIFICATIONS (Required): High school diploma or equivalent Customer focus Previous experience in similar role, or customer-focused support role Proficiency in basic computer skills, Microsoft Office applications Excellent written and verbal communication skills ADDITIONAL DESIRABLE QUALIFICATIONS: Experience in support CRM system BMC Track-IT! Preferred Experience with or knowledge of Microsoft Active Directory

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Requirements Talents, skills, and abilities: Requires a Bachelor's Degree in Computer Science or a related field, or equivalent experience. Well documented work-related history noting skills, knowledge or experience in information technology. A Valid Montana Driver's License and clean motor vehicle record required Knowledge, skills, and a well-documented work history in information technology and computer science. Knowledge of electronic equipment, hardware, software, applications. Excellent verbal and written communication skills. Experience within Microsoft 365 environment. Excellent Microsoft Office Skills. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.

Job Description The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future. Hexagon's Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.5bn USD. Learn more at hexagon.com and follow us @HexagonAB. Purpose of Position: The main components to this role are: To participate in the New Product Introduction (NPI) process to ensure the products the company releases achieve the specified customer objectives, through the successful completion of our Field, Operational, and Market readiness stage gates. To plan, coordinate, conduct and report upon the field trial of the Product as part of the Product Release Process transitioning products from Development teams to a Selling/Service and Support Unit Collaborate on field testing in Montana, United States Ensure products achieve the stated customer and functional requirements. To plan, coordinate, conduct and report upon the transfer of product knowledge between development, product, and the Hexagon regions. Where needed, conduct internal training on new products for internal technical staff (Service and Support) Assist in the development of functional requirement specifications for products Assist with competitor analysis activities Contribute to the product documentation set. Major Areas of Responsibility: Conduct proving grounds trials of new release and new product. Provide insight into technical and client requirements for products to Product Management based on market / industry knowledge and experience to ensure that future developments and product enhancements will set Hexagon apart from its competitors and provide end users with the desired functionality and features Support in definition of Initial deployments of the new products product roadmaps, product release execution operations handover documentation new product training As required be part of the escalation of customer issues rising as part of new product introductions Participation in a cross functional project team to develop, test and/or maintain existing products Act as a Product Champion for assigned product/s Standardize base deployment of existing and new products Facilitate best practice definition with regional service teams to create global standards Develop skills around assigned product families and transfer this knowledge to regional teams Collaborate with other team members to ensure a common and effective approach to NPI processes, documentation structure and content, and issue logging Provide support to regions during field trials and on initial deployments and until region capabilities match demand Actively participate in cross training and knowledge transfer initiatives across functional teams where possible Adheres to Hexagon values Compliance with Hexagon Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given in respect to the health and safety of himself / herself and the safety of others Other duties as required from time to time Knowledge and Experience - Required: A relevant Bachelor's Degree (Mining, Engineering), or equivalent combination of education and experience. Formal training qualifications are desirable, but not essential At least 5 years of experience working in the mining environment with Hexagon in-pit technologies or similar. Fluent working knowledge of Microsoft Office suite (Word, Excel, PowerPoint) Fluent English (written and verbal). Additional languages (e.g. Portuguese, Spanish) would be highly regarded. Knowledge and Experience - Desired: A high degree of experience working in the mining environment with Hexagon in-pit technologies. Strong technical skills and the ability to rapidly grasp customers' requirements and technical solutions Ability to rapidly acquire knowledge and experience on new technologies in order to use the knowledge to provide customer support and training Strong communication skills including the ability to communicate product information and technical concepts effectively to a non-technical audience Demonstrated experience in technical documentation and strong written communication skills. Strong analytical and conceptual skills High motivation level, pro-active, flexible team player, customer focused Ability to work independently and yet be accountable Strong sense of urgency, responsibility and accountability Understands the product development and management lifecycle Travel: Some travel, up to 25%, will be a requirement of this role both regionally and internationally Additional Information: The candidate must be based in Montana, United States Hexagon is an Equal Opportunity Employer. We prohibit discrimination against any job applicant based on protected characteristics.

CERTIFIED PEER SUPPORT SPECIALIST - Assertive Community Treatment Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: The Peer Support Specialist is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. A successful Peer Support Specialist has life experience in persistent mental illness and has participated in mental health services that led to recovery or rehabilitation. This position holds a special role on the team and in the eyes of the clients, providing supportive services to clients with severe and disabling mental illnesses (SDMI). Peer Supports are out in the community, working one-on-one with clients to remove barriers, celebrate victories, all while focusing on stabilization and integration for the client. The Peer Support Specialist embraces, develops, and implements recovery-based principles with clients, the team, and other clinical voices. A day in the life of a Peer Support Specialist consists of being a positive role model through good work ethic, fairness, flexibility, and commitment to appropriate and direct communications. Peer Supports also complete documentation, check in with clients to establish baseline, assist with providing medication prompts, and other various tasks that break up the day. Our clients and team members are supported through the team wrap-around care approach. Peer Support Specialists are fully integrated team members who provide highly individualized services in the community and promote client healing, self-determination, education, and awareness around one's mental health. Your life as a Certified Peer Support Specialist will reap the benefits from this act of service. Get excited to do something that is continually rewarding! Current opening in Butte Qualifications Must have a high school diploma or equivalency Certified by the Montana Board of Behavioral Health (CBHPSS) Must demonstrate sustained & stable recovery for a period of at least 2 years Ability to pass background check and driver's license check upon offer of employment. Provide proof of auto liability insurance coverage per Western's policies. Montana Driver's License with good driving record Preferred experience One year's experience working in the mental health field preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as little as no cost for employee only Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC

We seek a business-oriented IT Service Desk Technician with a customer service focus to support our dynamic organization. You will provide remote and onsite technical support in this role, ensuring that IT services align with business needs and objectives. You will be vital in minimizing downtime, resolving technical issues promptly, and providing seamless IT operations that enable business productivity. Your responsibilities will include troubleshooting a broad range of hardware, software, and network issues, supporting system implementations, and contributing to the continuous improvement of IT services. We are committed to providing the best IT support, and your role is vital to this mission. You will work closely with end-users and various teams to ensure that IT solutions support and enhance business goals. Requirements: Proven experience in IT support, focusing on aligning IT services with business objectives. Strong technical knowledge of Microsoft OS and productivity tools, standard business software, and networking fundamentals. Experience with Active Directory, remote access tools, and system setups. Excellent communication and interpersonal skills with a customer-first approach. Ability to prioritize tasks in a dynamic, business-driven environment. Work with moderate supervision. Possess or obtain HDI SCA certification within six months. Key Responsibilities: Deliver remote and onsite technical support to resolve issues quickly, minimizing disruption to business operations. Ensure IT services align with business objectives and support productivity and efficiency. Collaborate with cross-functional teams to ensure IT solutions are aligned with current and future business needs. Manage and resolve service desk tickets, escalating issues as needed to maintain service continuity. Assist with system installations, configurations, and updates to meet evolving business demands. Provide clear communication and top-tier customer service to ensure positive user experiences. Maintain accurate documentation of issues, solutions, and service desk processes for continuous improvement.

IT Service Desk Technician 1 **Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position. INNOVATE without boundaries! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide support to your business unit. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. Your Role on Our Team: As an IT Service Desk Technician 1, you will be the primary IT contact for the Milwaukee Tool Business for all Level 1 / Level 2 and escalations from our Production Support team. This incldudes managing IT requests via walk ups, phone calls and ticket ques. You'll deliver exceptional customer service by troubleshooting and collaborating across support teams to resolve end user issues encompassing access, hardware (mobile, laptop, printer, etc.), and software-related problems. You'll be DISRUPTIVE through these duties and responsibilities: Work to evaluate and resolve technical problems for assigned and escalated service tickets Coordinates timely repair of computer equipment covered by third-party vendor maintenance agreements. Applies critical thinking to see incidents and issues to resolution Support both on-site and remote employees using remote administration tools and channels of intake (Tickets, Phone Calls, Messaging etc). Deploy hardware and software leveraging automated processes Coordinate and transition support items to other IT teams when required, following escalation procedures. Perform Account administrative functions to include account creation, password resets, group membership modification, group policy application/troubleshooting utilizing both Cloud and on prem tools. Comply with established procedures and work collaboratively with IT staff to ensure a robust, stable computing environment Demonstrated competency in supporting Windows operating systems Provide mobile device support for Apple iOS, Android operating systems Ability to travel to other Milwaukee Tool locations on occasion. Manage local vendor relationships for network, telecommunications, and AV support. Log all support actives in ITSM system Collaborate with Tier 2/3 personnel and management to propose technology recommendations and implement data-driven changes. Additional tasks as delegated The TOOLS you'll bring with you: 1-2 or more years of previous IT Support Outstanding written and verbal communication and documentation skills, with a service-oriented mindset Demonstrated ability to multi-task and manage competing priorities Strong customer service mindset Demonstrated MS Office, Windows 10/11 & General mobile device experience (iOS/ Android) Other TOOLS we prefer you to have: Experience with ITIL Practices and or Certification CompTIA + Highly collaborative team member capable of functioning effectively in both project and support models, working with a diverse range of individuals spanning various business units. Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace Sitting for prolonged periods of time Prolonged exposure to computer screens Repetitive use of hands and fingers to operate office equipment, machinery, hand tools and/or power tools Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus May require to wear personal protective equipment which includes, but is not limited to, safety glasses, gloves, and hearing protection May work in laboratories and/or controlled, enclosed, restricted areas Noise levels range from moderate to loud Must be able to lift up to 50 pounds at a time May require travel dependent on company needs We provide these great perks and benefits: Robust health, dental and vision insurance plans Generous 401 (K) savings plan Education assistance On-site wellness, fitness center, food, and coffee service And many more, check out our benefits site HERE. Milwaukee Tool is an equal opportunity employer.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

This first review of applications will be October 1, 2025. Please submit the following required documents on the State of Montana Careers website: Resume - Please include dates of employment and your supervisor's name/phone number for each position. For a complete job description, please email ****************** **This position is eligible for full-time telework within the State of Montana** To be considered for this position, you must reside in Montana. Why you would enjoy working here; Office of Public Instruction employees are a passionate group of professionals dedicated to leading and supporting our education system. We house a diverse collection of experiences with the 200+ unique individuals we employ. Our specialists further OPI's purpose with applicable knowledge in education, health, research and analysis, nutrition, finance, administration, human resources, licensing and regulation, information technology, and many others. We are proud to serve 149,000+ students pre-K to grade 12, their parents and guardians, 400+ school districts, 16,000+ educational professionals, and 3,000+ adult learners. Benefits of working for OPI: · Work/life balance · Family friendly · Dedicated and caring colleagues · Health coverage · Retirement plans · Paid vacation, sick leave, and Holidays (combination of up to 38 per year) · Opportunities and room for professional growth · Public service loan forgiveness-Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Job Overview: This position provides support for students and schools in increasing the opportunity for American Indian students to receive fair, equitable, and high-quality education that will contribute to decreasing the American Indian student achievement gap. This position will support the implementation of evidence-based and distinct Indigenous strategies that are defined through the whole child approach of school improvement and more specifically within the framework of the Tribal Student Achievement, Relations, and Resiliency Unit. This includes but is not limited to operational support, family and community engagement, cultural and self-identity infusion, and implementation, Indian Education For All (IEFA) integration, health & wellbeing including social, and emotion supports, school climate, increasing student voice and youth leadership opportunities, and instructional strategies that support highly effective teaching and learning. Knowledge, Skills, and Abilities (Behaviors): · Knowledge of Indigenous principles of best practices for effective teaching and learning. · Knowledge of principles of effective professional development and adult education. · Knowledge of history and culture of Montana tribes. · Knowledge of working with American Indian communities and students. · Knowledge and understanding of Montana tribal beliefs, values, and cultural practices. · Knowledge of state and local education entities, resources, and practices. · Knowledge of the rules and processes that guide governmental operations and decision-making. · Skilled in oral and written communication skills. · Skilled in working effectively as a team member, resolving conflicts effectively, seeking improvement in oneself and profession, and accepting changes as expectations, duties, and work directions evolve. · Skilled in establishing and maintaining professional interactions and communications with OPI staff and with educators and others in the field. · Skilled in supporting the direction and activities of the Department of School Improvement and Engagement. · Skilled in determining and providing instructional support and leadership support based on the needs of the district, school, or classroom. · Skilled in utilizing technology, as necessary, for trainings, meetings, and collaboration efforts with schools and teams. · Ability to develop, cultivate and maintain relationships with tribal communities and school leaders to impact positive school change. · Ability to design, plan, and coordinate initiatives between OPI, state agencies, tribal governments, and other educational stakeholders that increase American Indian student educational outcomes. · Ability to work collaboratively with OPI staff and other educators from across the state and nation. · Ability to represent the Superintendent and the OPI responsibly by actively supporting and providing leadership to promote the overall goals and objectives of the Superintendent. Minimum Qualifications (Education and Experience): · Bachelor's degree in K-12 Education, curriculum, instruction, Indian education, Native American studies, or school administration, or related degree. · Three years' experience in Education, Native American Studies, or related experience · Other combinations of education and experience will be considered on a case-by-case basis. Does this sound like you? Please tell us how and why by submitting your resume online, including any veterans or disability preference documentation. When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploading correctly to the specific application for this position. Documents not requested will not be considered in the recruitment process. OPI is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. This position is in the TRS retirement system.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionDescription: JOB TITLE: Client Support Specialist REPORTS TO: Program Manager STATUS: Non-Exempt/Full-time Under the direction of the Program Manager, the Client Support Specialist serves as a primary point of contact for guests, ensuring a safe, welcoming, and structured environment. This position supports the delivery of internal and external services, assists guests with intake and program engagement, and helps maintain the efficient and secure operation of the shelter facility. ESSENTIAL FUNCTIONS Serve as the initial point of contact for new guests and re-entries. Assist Guests with enrollment, renewal, and redetermination for public benefits including Montana Medicaid/Medicare and SNAP (Supplemental Nutrition Assistance Program), CSS does not determine eligibility, make benefit determinations, or provide legal advice. Support Guests in completing housing applications, including emergency shelter transitions, transitional housing applications, permanent supportive housing, and other housing resources as available. Welcome guests, provide facility tours, and introduce them to staff and programs. Complete full intake, initial needs assessments, and required documentation. Explain MRM programs, expectations, schedules, rules, and policies. Coordinate with Education and Program staff to enroll guests in appropriate services and classes. Assist guests with benefits applications, referrals, and obtaining required documentation (e.g., ID, birth certificate, Social Security card). Support guests in accessing healthcare services, including scheduling appointments, tracking follow-ups, and arranging transportation when necessary. Participate in goal plan reviews and monitor guest progress. Address guest concerns, behavioral issues, and escalations in collaboration with the Program Manager. De-escalate crises and intervene in interpersonal conflicts using trauma-informed practices. Maintain accurate and timely records in the client management system. Assist with guest celebrations and special events as directed. Provide transportation for guests when authorized, properly licensed, and in compliance with MRM vehicle use and insurance policies. (subject to licensure and policy). Respond appropriately to emergencies (fire, accidents, facility issues). Support Direct Care Staff with rule compliance, sleeping assignments, and screening procedures. Provide spiritual guidance, prayer, and faith-based support when requested. Participate actively in staff meetings and team collaboration. Perform other duties as assigned. Requirements: SKILLS AND QUALIFICATIONS Committed Christian with a heart for ministry serving individuals experiencing homelessness, addiction recovery, and mental illness. Ability to model the teachings of Jesus Christ with compassion, discernment, and professionalism. Strong interpersonal, communication, and conflict-resolution skills. Ability to remain calm and think clearly in crisis or high-stress situations. Ability to multitask, follow instructions, and work collaboratively. Working knowledge of security protocols and facility safety practices. Proficient with basic computer systems and Microsoft Office applications. Excellent customer service skills and respect for individual dignity. Ability to contact and coordinate with emergency services as needed. CPR/First Aid certification preferred. Experience in human services, nonprofit, or ministry settings preferred. Knowledge of substance use disorders and mental illness is beneficial. WORK CONDITIONS / PHYSICAL REQUIREMENTS Ability to climb stairs multiple times per shift. Ability to lift up to 50 lbs. Work environment may include strong odors and regular interaction with individuals experiencing intoxication, addiction, mental illness, or homelessness. EDUCATION & EXPERIENCE Bachelor's degree or equivalent experience preferred. Previous ministry experiences preferred. Nonprofit and/or social service experience preferred.

Job DescriptionDescription: Our Billings, Montana office is currently seeking Client Support Specialists. The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care. KEY RESPONSIBILITIES: Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported. Conduct interviews and complete intake forms to gather and verify client information. Determine client eligibility based on established criteria. Clearly explain legal processes and resources. Facilitate timely completion of contracts and forms, including obtaining required signatures. Provide ongoing reassurance to clients to maintain trust and satisfaction. Follow up to ensure all documentation and required steps are accurately completed. Maintain adherence to company standards and intake procedures for consistent service quality. Identify and suggest improvements to enhance client experience and operational efficiency. Collaborate with intake or litigation support team and management to achieve performance goals. Participate in regular training sessions to stay informed on campaigns and procedures. Perform other tasks as required by management, ensuring a flexible approach to various needs. KEY SKILLS: Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity. Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion. Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings. Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through. Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs. Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed. Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements. Takes ownership of work, learns from feedback, and makes informed decisions using available information. MINIMUM QUALIFICATIONS: Must be at least 18 years of age or older. Working knowledge of Microsoft Office Suite, Adobe, and other similar software. Must be able to read, comprehend, and follow written and verbal instructions. PHYSICAL REQUIREMENTS: Prolonged periods of sitting. Perform repetitive tasks such as typing and clicking. Must be able to lift and move light items up to 20 pounds at times. Must be able to bend, reach, push, pull, lift, and sit. The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. BENEFITS: The company offers a comprehensive benefits package including: Medical, dental, and vision. Voluntary life, accident, critical illness, hospital indemnity, and short-term disability. Vacation, sick and floating holidays. Employee assistance program. Paid parental leave. 401(k) retirement plan. DISCLAIMER: This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function. EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. If you require a reasonable accommodation to complete the application or interview process, please contact us at ****************************** . Requirements:

This posting will remain open until filled. Apply today! About the job: At Montana State Fund, our mission to partner with Montana Employers and employees champions a culture of workplace safety. We are searching for an exceptional Executive Support Specialist to serve as the essential partner to our CEO and executive leadership team. This is a high-impact, high-trust role where you are integral to our organizational success! You will provide comprehensive, high-level support that ensures seamless executive function and the advancement of our strategic priorities. If you are a proactive organizational architect, a trusted liaison for sensitive communication, and possess the drive to coordinate critical cross-functional initiatives, we invite you to take the helm alongside our leadership. Required Skills What you will do: Executive Support & Priority Execution: Provide comprehensive executive support, acting as a trusted partner to the CEO and senior leadership. Anticipates needs, prepares detailed briefings, and ensures the executive is well-prepared for all meetings, presentations, and key decisions. Act as a trusted liaison, facilitating seamless communication and alignment between the CEO, executive team, and other departments. Optimize the executive's time by strategically managing their schedule, email, requests, and directing focus to high-impact activities. Administrative Coordination & Effectiveness: Oversee the effective coordination of the executive office, ensuring smooth operations and seamless information flow. Support other admin staff to ensure excellent coordination of schedules, department events, and critical initiatives. Manage and prepare materials for executive meetings, board meetings, and off-sites, ensuring clear agendas, productive discussions, and actionable outcomes. Handle sensitive information with the utmost discretion and confidentiality, serving as a reliable point of contact for internal and external stakeholders. Implement and maintain robust organizational systems to support the executive's workflow and decision-making processes. Driving Key Initiatives & Special Projects: Support critical, often cross-functional, strategic initiatives and special projects from conception through completion. Delegate and assign critical work to appropriate departments. Partner with project managers to ensure project milestones and key deliverables align with the CEO's needs and capacity. Lead and influence without direct authority, bringing together diverse stakeholders to achieve project goals and deliver measurable results. Identify potential roadblocks, proactively problem-solve, and ensure projects remain on track and aligned with organizational objectives. Develop and implement streamlined processes to enhance efficiency and effectiveness across various operational areas. Ensure critical CEO initiatives are delegated and driven to successful completion. Additional duties as assigned. Required Experience What you will need (minimum qualifications): Bachelor's degree in business administration, management, communications, or a related field A minimum of 3 years of progressive administrative experience OR an equivalent combination of education and experience Experience in a fast-paced, dynamic environment: Ability to thrive and adapt in an evolving organizational landscape. Job Location: This position requires regular presence in the Helena, MT office. Working conditions: Fast paced general office environment. Some stress may occur. Regular travel not expected but may occur occasionally around organizational specific events or during the course of employment. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards. Compensation and Benefits: Pay range 2D. Starting salary for this exempt position begins at $56,800 - $71,000. Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including: Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage. Flexible spending accounts for dependent care and medical expenses. Public employees' retirement plan tax-deferred contributions with a generous employer match. Optional 457(b) deferred compensation to further increase retirement savings. Higher education reimbursement and other training and development programs. Robust personal leave, paid holidays, and extended leave. Learn more about working at MSF: click here Are you interested in this opportunity? Apply today!

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.