Support Specialist Jobs in Mundy, MI

Job Title: Technical Support 3 Employment Type: Full-Time Duration: 1 year with extension likely We are seeking a dedicated Technical Support 3 to join our team. This role involves performing a variety of professional assignments in an IT environment, acting as a technical expert, and providing support for hardware, software, and network components. The ideal candidate will excel in problem diagnosis, implementation, and maintenance, as well as lead teams and ensure effective IT solutions. Key Responsibilities: Technical Support Diagnose and resolve hardware and software issues both onsite and remotely. Implement and administer computer systems, applications, and network products. Develop and document new processes and solutions. Team Leadership & Project Coordination Lead and coordinate teams to design and implement IT solutions. Create and oversee technical specifications, processes, and procedures. Liaise with stakeholders, including users, management, and vendors. Network & Server Maintenance Troubleshoot LAN connectivity issues and manage user rights. Maintain server backup systems and restore operations when required. Support telecommunication hardware and network devices. Other Duties Enforce security standards and perform virus/spyware remediation. Stay updated through relevant technical training. Support specialized client training initiatives. Qualifications: Bachelor's degree Minimum of 3+ years of IT experience is required Minimum of 3+ years of customer service experience is required Preferred Skills: Strong analytical and problem-solving capabilities. Proficiency in IT project management, server support, and telecommunications. Familiarity with database systems, network operating systems, and cybersecurity practices. Excellent communication skills to interact effectively with team members and stakeholders.

Must Haves: Associate's degree and no formal experience OR 2+ years IT Help Desk experience and no degree Knowledge of Microsoft's Suite (Outlook, Teams, SharePoint, and OneDrive) and programs (Ex: Active Directory) Basic understanding of IT support tools (Ex: ServiceDesk Plus, IT glue, NinjaRMM), techniques, and troubleshooting methods Ability to travel as needed to perform job duties. Valid Driver's License and ability to pass an MVR (Motor Vehicle Record) Day to Day: A client of Insight Global is seeking a Helpdesk Technician to work on-site in Lansing, MI. This person should be able to travel within a 60-mile radius consistently to represent the IT department to provide solutions for internal hardware and software. This person will be responsible for maintaining and troubleshooting all hardware across 5 different locations in Michigan which includes, but is not limited to: desktops, laptops, phones, tablets, printers, and cameras. This will also complete the installation of Microsoft Office as well as other internal applications to company devices. This position is most involved with hardware troubleshooting and configuration but requires skills involving software troubleshooting and installing applications.

Title: Application Specialist Reports: Director of IT FLSA: Exempt The Application Specialist is the primary technical resource in IT Services for the administration and day-to-day support of their assigned applications. They configure, enhance, integrate, troubleshoot, and report from the applications. They are a liaison between IT Services and other company departments. Verita Telecommunications is in the midst of implementing a new project management and production tracking system that will significantly enhance our construction managers and supervisors' ability to plan, track and report on project progress and crew success. The application is SiteTracker, which is built on the SalesForce platform. The Application Specialist will be a key contributor in the design, configuration, and rollout of this critical new system. They will build and enhance the platform for ensuring our manager's success, work with key stakeholders to enhance the system, and drive adoption. This role will involve requirements gathering, process design and improvement, automation, and integration, and troubleshooting technical issues. ESSENTIAL DUTIES/RESPONSIBILITIES: Acts as the primary administrator for the SiteTracker application. Learn, analyze, troubleshoot, and engage vendor support as needed to maintain day-to-day operation of the system. Configure and customize SiteTracker to meet the specific needs and workflows of different departments and users, including forms, reports, workflows, and dashboards. Together with the Director of IT, collaborate with multiple functional leads on requirements gathering, design, and implementation of new solutions or reports in the system in response to changing business needs. Work in project teams to support the upgrade of current systems and implementation of new software. Leverage integration tools and SiteTracker features to transfer data in and out of the system. Find innovative uses for the data available from other company applications and how it might be useful in the system. Provide guidance in the use of the SiteTracker system for manager success. Provide subject matter expertise to IT Services management and others. Create internal and external documentation as needed. Gain and maintain in-depth knowledge of the functionality provided by SiteTracker and SalesForce and best practices established in the user community. Keep abreast of technology trends and colleague organizations in areas affecting their applications. This might include participation in online communities, meetings, and training opportunities. Learn and provide backup coverage for the Director of IT in other areas as assigned. Performs all other duties and responsibilities as assigned or directed by the Director. QUALIFICATIONS: Bachelor's Degree with a minimum of 1 year of relevant experience or High School diploma with at least 3 years of relevant experience with SiteTracker or SalesForce. If degreed, preferably in Information Technology, Computer Science, or a related field. Experience with application administration and concepts, including client-server architecture, database structures, and user accounts and permissions. Experience with data extraction and integration, including SQL and RESTful APIs. Ability to evaluate business processes and technical functionality to establish and communicate best practices to an application's user groups. Demonstrated written and oral communication skills. The ability to maintain an effective working relationship with a diverse group of colleagues and end users. The ability to manage multiple and changing priorities in a fast-paced environment, Proficiency with Microsoft Office, Teams, and related tools. Other IT background, knowledge and experience is a plus. OTHER: · Position is required to work from the Plymouth office location. Remote work is not permitted. Signature Date Employee: Management: The statements included in the description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all inclusive.

This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment. Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components. What are the essential duties of this position? • Communicate effectively, both orally and in writing, with users, unit staff and Managers • Maintain a broad system knowledge, knowledge of computer related equipment, and end user software • Analyze operational problems • Investigate alternative solutions and potential risk • Initiate corrective action • Record and report status • Teach and assist other staff and users • Project management • Server support • Telecommunications support • Database systems support • Enforce security standards Duty 1 General Summary of Duty 1 % of Time 40 Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Duty 2 General Summary of Duty 2 % of Time 35 Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components. Duty 3 General Summary of Duty 3 % of Time 15 Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB. Duty 4 General Summary of Duty 4 % of Time 10 Other duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation. Pursuing technical training and specialized client training in order to service all agency clients within a service area.

Previous experience in a call center or similar environment is a plus. Key Responsibilities: Proactively reach out to potential clients to gather critical case information and provide an exceptional first impression. Accurately document case facts and details using a custom database system to ensure smooth case management and communication across teams. Collaborate with colleagues to evaluate and assign cases for internal or external referrals, ensuring each case is handled efficiently. Provide reception desk coverage during lunch breaks, and participate in a rotating schedule for Saturday coverage (Noon to 2 PM), including managing a multi-line phone system and routing calls to the appropriate department. Qualifications: Proven ability to multitask and thrive in a team-oriented environment. Intermediate to advanced computer proficiency, with solid typing skills and the ability to quickly adapt to new systems. Strong communication and customer service abilities, with a keen eye for detail and organization.

STACK Cybersecurity is a full-service Managed Security Service Provider (MSSP) as well as an established Managed Services Provider (MSP) We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions. We are currently seeking talented Cybersecurity/Technical Support professionals for a full-time position as an IT Cybersecurity Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging. IT Support Technicians must be diligent self-starters, competent with computers and capable of managing multiple tasks and projects at the same time. Ideal candidates have excellent troubleshooting skills and the ability to effectively communicate with customers and interact with users who have little computer knowledge. Potential candidates must be able to maintain a professional attitude and appearance and confidently engage with customers over the phone and in person. This is an in-office position located in Livonia, Michigan 48150. No remote only candidates will be considered. Relocation is not available for this position. Responsibilities & Qualifications: Advanced Support relating to common technical issues involving Microsoft's core business applications (MS Office, Word, Excel, Outlook) Support of Backup Solutions and Processes Advanced Network Support - Layer 3 and above Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Indicator of Compromise support Strong communication skills when interacting with external clients: keeping them informed of incident progress, notifying them of impending changes or outages, and proactively interacting with clients before, during, and after service requests Event Log Monitoring and Investigation: Monitor and investigate event logs for suspected activities. Identify potential security incidents and respond promptly. Threat and Vulnerability Analysis: Conduct threat and vulnerability analysis to assess risks. Propose mitigation strategies based on findings. Security Incident Handling: Investigate, document, and report any information security issues. Collaborate with relevant teams to address incidents effectively. Understanding of Cyber Threats: Familiarity with prevalent cyber threats, including malware, phishing attacks, DDoS attacks, BEC, lay-and-wait, and man-in-the-middle attacks. Stay updated on evolving threat landscape. SIEM Proficiency: Use and understand Security Information and Event Management (SIEM) solutions. Leverage SIEM data for threat detection and incident response. Knowledge of Other Cybersecurity Tools: Familiarity with tools such as EDR (Endpoint Detection and Response), MXDR (Managed XDR), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners. Problem-Solving Under Pressure: Apply problem-solving skills effectively even in high-pressure situations. Prioritize and address security incidents promptly. Effective Communication: Present security findings and recommendations to senior leadership. Excellent written and verbal communication skills. Attention to Detail and Organization: Strong attention to detail when analyzing security data. Organize findings and create comprehensive reports. Independence and Teamwork: Work independently on security tasks. Collaborate effectively within a team environment. REQUIRED EXPERIENCE: 2+ years of Fluency with NATs and VLANs 2+ years of Fluency with Microsoft Entra 2+ years of Fluency with Microsoft Intune Experience managing vulnerabilities and Risk Experience with SIEM Experience with EDR solutions 2+ years of Fluency in Conditional Access 1+ years of Fluency with DNS and DNS Configuration 4+ years of Fluency with Active Directory Experience with cloud platforms (AWS, Azure, Ubiquiti, etc.) 2+ years of Fluency with IPSEC and SSL VPN Experience migrating premise resources to cloud Ability to prioritize and multitask Experience administering Hyper-V and VMware Deadline and detail-oriented Proficiency in English Excellent communication skills

We are seeking a skilled and customer-focused IT Support Specialist to join our team. The ideal candidate will provide exceptional technical support to end-users, ensuring timely and effective resolution of issues while contributing to the organization's IT operations. Responsibilities Act as the first point of contact for technical support requests received via phone, ITSM platform, or in person, delivering courteous and efficient service. Troubleshoot and resolve hardware, software, and network issues, escalating when necessary to ensure minimal downtime. Perform hands-on support at workstations, including hardware repairs, peripheral installations, and other on-site fixes. Provide end-user training and guidance on company systems and applications. Maintain and update internal and external knowledge bases with relevant documentation Required Skills: 3+ years in a level 1/level 2 support role Hands-on experience in Microsoft enterprise environments Hands-on experience Active Directory, ServiceNow or similar Strong knowledge of desktop hardware, operating systems, and common business application Familiarity with the use and troubleshooting of Microsoft Office 365 *Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time. Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners. *Include at least 3 screening questions that LinkedIn provides: Skill Experience, Location, Visa Status, Work Authorization, etc.

The candidate will take ownership of company and product goals, possess strong attention to detail, and work well on a small and dynamic team in an industry that is rapidly evolving. Technical knowledge of electric vehicles and customer obstacles relating to electric vehicles is not required but is expected to be gained quickly while in the role. Program support, understanding all facets of current electric vehicle program for customers, including electric utility rates, rebates, and regulatory expectations Be able to communicate program details to customers accurately and professionally Track rebate applications from intake and assessment to construction to rebate disbursement Understand product profile, strategy, and plan, and how day to day work supports these artifacts Handle internal and external customer inquiries regarding EV programs including time of use electric rate plans, eligibility, and participation requirements Process customer rebate applications, facilitate rebate approval and payment Perform data entry/consolidation to provide clear and accurate programmatic data tracking, and related reporting and metrics to senior team and department leadership Assist in the optimization through automation of customer enrollment and documentation process flows Must be self-directed, efficient at multitasking, detail oriented, and able to meet deadlines Team support Ensure the Residential and Commercial EV team meets its product plan by proactively identifying areas of process improvement and opportunities even if not in immediate area of responsibility Share best practices across team to accelerate learning Skills: Experience with data analytics Excellent communication and time-management skills Organized and detail-oriented with a focus on customer satisfaction Experience in electric vehicles and residential/Commercial customer-facing products Prior Customer Service Representative (CSR) experience Subject matter expertise using Power Clerk Experience with website reviews for customer comprehension and program engagement Experience with Advance Metering Infrastructure (AMI) data and Time of Use (TOU) rates Experience with review of marketing materials Experience working in a regulated utility or industry and within a highly regulated utility team Exceptional organizational skills, with a proven track record of successfully multitasking and prioritizing workload Strong oral and written communication and critical thinking skills Self-directed, dependable, and motivated Proficient with Microsoft Office products Education: Experience Required: 0 to 1 year's work experience/ Education Required: High School degree or equivalent

Prolink seeks a Maintenance and Reliability Engineer for our manufacturing client in Novi, MI. Responsibilities • Supports the sales staff • Performs preventive maintenance and service of equipment for customers at the customer site • Support maintenance performance monitoring; root cause analysis; condition-based monitoring; and reliability-centered maintenance approach aimed towards achieving a reliable operation • Provides support to programmers on best recommendations and approaches to programming parts • Recommend improved practices, methods, and procedures, to increase efficiency and quality while reducing equipment downtime • Provide support and training for operators and maintenance personnel when needed and onsite • Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future • Prepares service reports/work order forms timely and accurately • Accurately track expenses and complete expense reports in a timely manner • Travel as required, 90 - 100% Requirements • Associate degree in a Technical discipline is preferred or comparable military experience. • Minimum of 5 years of experience in machine tool operation, maintenance, hydraulic/pneumatics, effectively utilize electric/electronic testing and measurement equipment • 2+ years of CAD/CAM software experience(AutoCad, Solidworks, and Inventor), and experience with 2D/3D, and CNC machines. • Proficient in Microsoft Office Suite (Word, Excel, Outlook). • Must be able to effectively understand, analyze and resolve technical mechanical or electrical issues based on measured data results. • Must possess a valid passport or be capable of obtaining a valid passport

Hi I hope you are doing well. We have an urgent below position .If you are interested, please share your updated resume with the rate expectation Role: Desktop Support REQUIREMENTS: Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager). Ability to follow technical guides for imaging and configuring new pcs. Ability to work through Resolving end users issues related to hardware and software. Well versed in note taking and gathering information on issues for ticket in Service Now. Proactive mindset and eagerness to learn with enthusiasm for helping others. Willing to get additional training from team members or attend available trainings. Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's) Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams Thanks & Regards Puja Tiwari Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE-19702 Direct No: ************ Ext: 104 ***************************

Onsite Requirements: 2 years' experience in a similar technical support role Microsoft office proficient Change request or Engineering Change Order experience (ideally) Job Description: Position Details: Receive & enrich problem report. Derive Change Requests (CR)/Request for Variance (RFV), entering initial attributing/information and preparing for processing through the Change Process. Prepare Engineering Change Order (ECO) package for delivery to customer. Support Engineering Release Record (ERR) deliveries to customer. Promote CR/RFV to approved once change process is complete. Derive Change Orders (CO) from the CR entering initial attributing/information and prepare for processing through the CO process. Progress COs through to completion after all reviews are complete. Support Change Specialist 1 activities as required. Maintain accurate Configuration Management (CM) files and records. Interface with Design Services Project Coordinators to ensure that Configuration Control activities are in sync with the priorities of key projects / programs. Candidate Requirements: Bachelor's Degree in a technical discipline but will consider other candidates with other disciplines based on experience. Minimum of 1-2 years' experience in a similar technical support role. Microsoft office proficient The candidate will need to have strong written and oral communication skills. Able to work overtime when required Able to bring continuous improvement processes and methodologies to the position. ** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role. **

· Strong hands on experience needed on end user support for Windows PC and Mac related issues · Ability to assign and work on incident tickets through Service Now. · Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. · Ability to support new user onboarding and preparing necessary IT equipment's. · Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager). · Ability to follow technical guides for imaging and configuring new pcs. · Ability to work through Resolving end users issues related to hardware and software. · Well versed in note taking and gathering information on issues for ticket in Service Now. · Proactive mindset and eagerness to learn with enthusiasm for helping others. · Willing to get additional training from team members or attend available trainings. · Ability to fix issues and support all flavors of client operating systems including windows and Mac · Ability to support iOS and other handheld devices. · Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's) Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams

Why Campfire? Campfire Interactive is a leader in cloud-based Opportunity Management & Sales Forecasting, Quote Lifecycle Management, and Program, Project & Issues Management. We work with many of the world's largest automotive suppliers, an exciting industry facing big changes from electrification of vehicles to globally distributed supply chains. Rapid adoption of Campfire software has resulted in our company being named to the Inc. 5000 as one of America's fastest growing companies. This is where YOU will impact the future of our business. Campfire's unique, powerful, and cost-effective solution suite has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire's technology sparks unprecedented insight into a company's bottom line, which can unleash the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems. Job Description As a Program, Project and Issues Management (PPM) Implementation Specialist/Business Analyst you will be responsible for the design, development, maintenance, and enhancement of the configuration of Campfire's PPM modules. This includes the following: Implementation, testing and training of Campfire product Prepare and demonstrate Campfire product Gather and document customer requirements and help the technical team write technical specifications Support Campfire customers through phone and e-mail Work with the programming staff to come up with new ideas to enhance the product Successful Candidates Will Demonstrate Ability to work in a collaborative team environment while also being able to execute work independently Ability to problem-solve complex issues independently and with a team Ability to meet project timelines and deadlines while producing high-quality work Ability to identify the big picture in all components of decision making using the top-down thinking approach. Eagerness to learn and the ability to adapt to company culture. Ability to establish and maintain effective working relationships with peers, project team members, and customers Excellent verbal and written communication ability Ability to work in a fast-paced, start-up environment Ability to perform mathematical tasks and to effectively solve given mathematical problems Qualifications Technical Skills Expert knowledge in Microsoft Excel and PowerPoint and Word Support development of business cases with the customer team, including solutions estimates Assist the team with customer relationships as well as the project team and internal subject matter experts Coordinate with internal team to input customer data into the application and train clients on how to use the software Knowledge of corporate accounting and financial reporting Work Experience At least 2 years of experience in Financial Forecasting/Analysis or Cost Analysis role Experience with automotive or general manufacturing processes and best practices (preferred) Educational Experience Bachelor's degree in information technology OR economics OR business OR accounting OR equivalent Master's degree in Applied Statistics, Business Analytics, or any Informatics field (preferred) Additional Information Currently, Campfire is working remotely to keep our employees safe and healthy! This individual might need to be in the office and able to meet with our customers if necessary. All your information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes. Contact person: Daniel Meyer, Campfire Interactive, Inc., 2211 Old Earhart Road, Suite 175, Ann Arbor, MI 48105

Role: Technical Support Engineer/Specialist 100% Onsite This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment. Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components. What are the essential duties of this position? Communicate effectively, both orally and in writing, with users, unit staff and Managers Maintain a broad system knowledge, knowledge of computer related equipment, and end user software Analyze operational problems Investigate alternative solutions and potential risk Initiate corrective action Record and report status Teach and assist other staff and users Project management Server support Telecommunications support Database systems support Enforce security standards

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's In It for You? Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you'll grow quickly within an organization committed to your success Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4 Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development. Tools Provided: DISH-supplied van, tools, and uniforms What You'll Be Doing: As a Field Technician, you'll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include: Working independently while enjoying support and collaboration from team members Managing your day to drive success while benefiting from the support of a large, competitive company Building rapport and ensuring an excellent customer experience Installing and servicing DISH products and smart home solutions Educating customers on product usage and smart home benefits Selling products and services with the intent to give our customers the best possible home entertainment experience Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times Our Training Program Offers You: A process-based approach to effectively drive customer satisfaction Best-in-class practices, designed and tested by our technicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes Skills, Experience and Requirements Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Salary Ranges Compensation: $18.75/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. This will be posted for a minimum of 3 days or until the position is filled.

Tech Fundamentals is a FREE training program with virtual instruction. ** Must be a Young Adult or Military veteran or spouse. See below for Eligibility Program Eligibility We are committed to serving those who need us the most. See if you qualify for our Tech Fundamentals program. If you are not a military veteran or spouse, the eligibility requirements are as follows: 18-26 years of age High school diploma or equivalent Legally authorized to work in the US If you ARE a military veteran or spouse, the eligibility requirements are as follows: Over 21 years of age Must be one of the following: transitioning active-duty service member through the DoD SkillBridge program / honorably discharged / member of the Guard or Reserves Legally authorized to work in the US What the Tech Fundamentals Program Offers Up to 20 weeks of instructor-led virtual training Opportunity for a paid internship or a project-based learning experience Opportunity to earn industry-recognized certifications: CompTIA A+ and , a Google IT Support Certificate, and an IT Generalist Apprenticeship credential* Exposure to Microsoft, Cisco, AWS, and other leading technologies Mentoring from senior-level IT professionals Employment readiness workshops Job placement assistance with access to a wide range of top employers Access to financial assistance and resources to help with housing, childcare, and more! Who We AreWe are a national non-profit organization working to create pathways to economic prosperity by launching digital careers for military veterans and young adults from underserved communities through free training programs, internship opportunities, social support, job placements and more. *U.S. Department of Labor recognition; availability varies by region.

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing problems to determine their root causes and finding appropriate solutions. Escalating unresolved issues to the appropriate higher-level support team. Documenting all user interactions and steps taken to resolve incidents in the service desk system. Maintaining and updating the knowledge base with accurate and up-to-date technical information. Assisting with the setup and configuration of end-user hardware and software. Conducting hardware and software inventory management to ensure accuracy and accountability. Participating in IT projects as required by the management. Providing on-the-spot training to end-users to prevent recurring issues. Ensuring security and privacy protocols are followed to protect systems and sensitive information.

RoboVent is a leading manufacturer of industrial air filtration products. We make factory environments clean and safe by removing harmful airborne contaminants. If you're passionate about providing fast, friendly, and world-class service, please consider joining our team as we continue to make a difference one breath at a time! RoboVent has an immediate opening for an Aftermarket Territory Specialist. In this position, you will contact existing and new customers to discuss replacement parts, filters, and portable units. We are looking for key players to develop and grow our aftermarket business. This is a great opportunity for those just starting out in their sales career, and will have the ability to switch to a hybrid work environment after initial training. Standards of Performance: each is considered an essential function. · Consistently maintains acceptable level of productivity. · Always delivers excellent customer service with both external and internal customers and works with a diverse population group. · Develops, leads, and executes strategies for new business. Key Responsibilities · Grow RoboVent's replacement filter and parts business · Responds to any RFQ's and direct customers to a proper solution · Make outbound sales phone calls to existing and new clients · Answer incoming requests for replacement parts · Source new sales opportunities through inbound lead follow-up, outbound calls and emails · Research accounts, identify key players and develop new leads · Use Salesforce to document customer discussions · Negotiate pricing, close sales, and achieve quotas · Collaborate with regional teams · Attend regular sales training classes/events Requirements · Strong Phone communication skills · 1-2 Years of previous sales experience · Ability to multi-task, prioritize, and manage time effectively · Experience working with Salesforce, or similar CRM **Realistic first year earnings will be 70-85k**

Ability to build and improve upon existing DR and BC Program components including Governance, Policies, Documentation, Plans, Procedures, Reporting, Metrics and Testing. • Disaster Recovery Training, Certification or practice experience in plan development and DR Testing • Must be able to work flexible hours, including overtime, when necessary (during test exercises or actual events). • Familiarity and experience with Archer BCM is desired. • Certification or similar work experience required (CBCP, MBCI) • Ability to initiate and prioritize multiple threads of work efforts and deadlines. • Must be able to effectively communicate with customer and internal project management regarding status, issues and risks to project. • Knowledge of the applications and/or technology infrastructure that the project is addressing. • Must have some technical acumen, that can include: 1. Core Infrastructure Services (OS, DB, Replication, Data Protection, especially as it relates to Recovery solutions and testing) 2. Storage Technologies: Strong experience in storage vendor BC/DR, Disc Storage and replication solutions: e.g., EMC products (SRDF, RecoverPoint, Networker, Avamar, Data Domain), Network Appliance, NetApp. 3. Virtualization: Experience with the leading virtualization technology vendors including Vmware, Microsoft (Hyper-V), Citrix (XenServer) and others. Design, implementation and architecture experience a plus. 4. Cloud Architecture, Migration and Implementation