Support specialist jobs in Nevada - 1,004 jobs

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. The Senior Support Specialist is responsible for project managing Customer Implementation and Support activities for L&W's Loyalty Marketing solution and platforms. This role will ensure timely and well-organized product implementations that meet or exceed customer expectations. The Senior Support Specialist will become a product SME, interfacing with, Product Management, Engineering, Training, and customer teams to support the setup and installation of technical systems, applications, and process designs for client-purchased or outsourced technology and business process solutions. Key Responsibilities * Manage the implementation and launch of Systems Gaming products and features. * Develop business and use cases and product launch plans. * Collaborate with cross-functional teams-including engineering, product, and sales-to support product delivery and adoption. * Create and maintain product documentation for internal and external stakeholders. * Apply project management skills to oversee implementation timelines and deliverables. * Engage with customers professionally, demonstrating strong customer-facing etiquette. * Coordinate with offshore teams and accommodate global working hours as needed. * Contribute to workforce planning by anticipating resource needs in collaboration with consulting and project teams. Qualifications Qualifications * Deep subject matter expertise in Gaming Systems products, especially Loyalty or Marketing modules. * Strong project management and organizational skills. * Experience in technical system setup and implementation. * Excellent communication and interpersonal skills in customer-facing environments. * Ability to work effectively with global teams and across time zones. * Proficiency in creating clear and effective product and process documentation. * Up to 40% travel as required. Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations. Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. The Senior Support Specialist is responsible for project managing Customer Implementation and Support activities for L&W's Loyalty Marketing solution and platforms. This role will ensure timely and well-organized product implementations that meet or exceed customer expectations. The Senior Support Specialist will become a product SME, interfacing with, Product Management, Engineering, Training, and customer teams to support the setup and installation of technical systems, applications, and process designs for client-purchased or outsourced technology and business process solutions. Key Responsibilities Manage the implementation and launch of Systems Gaming products and features. Develop business and use cases and product launch plans. Collaborate with cross-functional teams-including engineering, product, and sales-to support product delivery and adoption. Create and maintain product documentation for internal and external stakeholders. Apply project management skills to oversee implementation timelines and deliverables. Engage with customers professionally, demonstrating strong customer-facing etiquette. Coordinate with offshore teams and accommodate global working hours as needed. Contribute to workforce planning by anticipating resource needs in collaboration with consulting and project teams. Qualifications Qualifications Deep subject matter expertise in Gaming Systems products, especially Loyalty or Marketing modules. Strong project management and organizational skills. Experience in technical system setup and implementation. Excellent communication and interpersonal skills in customer-facing environments. Ability to work effectively with global teams and across time zones. Proficiency in creating clear and effective product and process documentation. Up to 40% travel as required. Work Conditions: The working conditions are representative and typical of similar jobs in comparable organizations. Light & Wonder Corporation and its affiliates are engaged in highly regulated gaming and lottery businesses. As a result, certain Light & Wonder may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 Analyst for all Business Systems Apps and show expertise in triaging issues with our main systems such as APTOS Retail, WMS, Oracle MFP and Great Plains with a good grasp of ERP Systems. Responsibilities: Provide technical support for enterprise-level application systems under the supervision of the Director of Business Systems. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users, and clients to improve application performance. Managing tickets across multiple business systems environments to ensure continued and synchronized operations. Establishing the root causes of application errors and escalating serious concerns to the Vendor. Keeping a record of escalation and scheduling application updates. Documenting processes and monitoring application performance. Providing front-end support to clients and colleagues in IT Respond to general questions and trouble tickets in a timely manner. Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue for Tier 1 and Tier 2 incidents. Prioritize multiple, open issues. Document issue triage as troubleshooting progresses. Follow best practices for change control of proposed solutions. Document actionable bugs for engineering resolution. Receive incoming calls from customers,, and service technicians and providing diagnostic support on appliances and other products. Accept and handle technical/diagnostic calls and process emails/requests to set up new service. Escalate calls as needed (Tier 1 & 2) for more in depth technical/diagnostic assistance by vendor or System Experts. Respond to customer and field technicians' emails Document & log support ticket on service calls in ticketing system. Process Tickets for APTOS, ORACLE MFP, GP and other systems. Complete status updates on service calls completion Report common issues identified from service partners for escalation Performs other specific duties or assignments as directed by Business Systems Director and Manager. Build a good liaison with the vendors. Requirements A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar. 5+ years demonstrable experience as an application support analyst in the legal industry or related field. Knowledge of ERP systems and programming languages, such as SQL, HTML and other scripting languages. Ability to comprehend and utilize the ITIL framework for Helpdesk and Service Desk,. Ability to manage triage, resolution, document configuration changes, and monitor performance. Exceptional ability to provide front-end support to internal departments and remote clients. Familiar with Service Desk software for managing Tickets. Determination to get to the root causes of application errors and repairing them. Ability to use various incident tracking tools. Exceptional communication and written skills.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Systems and Support Specialist Slot Systems (Konami SYNKROS) is responsible for providing technical support, troubleshooting, and maintenance for IT systems that support slot machine gaming operations, with a primary focus on Konami SYNKROS slot management software and related infrastructure. This role is critical to ensuring system availability, data integrity, and regulatory compliance across the slot floor and back-of-house environments. The Systems and Support Specialist works closely with IT leadership, slot operations, surveillance, Konami support teams, and regulatory stakeholders to support 24/7 gaming operations and minimize disruptions to slot machine functionality, player tracking, and casino revenue systems. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide first- and second-level technical support for Konami SYNKROS slot management systems, including player tracking, bonusing, promotions, accounting, and reporting modules. Troubleshoot and resolve issues related to SYNKROS applications, services, databases, and system integrations. Support communication and connectivity between slot machines, SYNKROS floor controllers, kiosks, and back-of-house servers. Respond to helpdesk and operational incidents with urgency appropriate to revenue-impacting slot system issues. Configure, deploy, and maintain SYNKROS workstations, administrative consoles, POS terminals, and peripheral devices. Assist with SYNKROS software updates, patches, and version upgrades in coordination with IT leadership and Konami technical support. Maintain endpoint security, antivirus tools, system hardening, and access controls in accordance with gaming regulatory requirements. Manage user accounts, role-based access controls, password resets, and audit permissions within SYNKROS systems. Escalate complex issues to senior IT staff or Konami SYNKROS vendor support when required. Provide technical support for jackpot displays, digital signage, promotional systems, and player-facing displays integrated with SYNKROS. Assist with slot floor projects, including new machine installations, system conversions, cabinet swaps, and floor reconfigurations involving SYNKROS connectivity. Support data backup, recovery, redundancy, and failover procedures for SYNKROS systems and associated databases. Maintain accurate and detailed documentation for SYNKROS system configurations, incidents, changes, and resolutions to support audits and compliance reviews. Track and manage inventory of SYNKROS related IT assets and slot system equipment. Assist in training slot operations and technical staff on SYNKROS functionality, workflows, and best practices. Participate in after-hours maintenance windows, system upgrades, and emergency response affecting SYNKROS operations. Perform other duties as assigned by IT or Slot Systems leadership. SUPERVISORY RESPONSIBILITIES This position does not include direct supervisory responsibilities but may assist with coordinating vendor support or mentoring junior technical staff. QUALIFICATION REQUIREMENTS Education & Experience Associate's degree in information technology, Computer Science, or related field required, bachelor's degree preferred. 2+ years of experience in IT systems support, preferably in casino slot operations or regulated gaming environments. Direct experience supporting Konami SYNKROS systems strongly preferred. Technical Knowledge & Skills Strong knowledge of Windows Server and desktop environments, Microsoft 365, and enterprise applications. Working knowledge of SYNKROS architecture, services, and system dependencies. Familiarity with slot floor networking, including TCP/IP, VLANs, DNS, and DHCP. Experience supporting kiosks, printers, player tracking devices, and slot-related peripherals. Experience with helpdesk or ticketing systems (Zendesk, Fresh service, Jira, etc.). Understanding of cybersecurity, access controls, and change management in regulated gaming environments. Ability to follow strict gaming commission and internal control procedures. Soft Skills Strong analytical and troubleshooting skills. Ability to perform effectively in high-pressure, revenue-critical environments. Excellent communication and customer service skills. Ability to prioritize tasks based on slot floor and player impact. CERTIFICATES, LICENSES, REGISTRATIONS Relevant IT certifications preferred (CompTIA A+, Network+, Microsoft, ITIL). Must be able to obtain and maintain gaming licenses, work cards, and background clearances as required by applicable gaming authorities. LANGUAGE SKILLS Ability to communicate clearly and professionally in English, both verbally and in writing. Ability to explain SYNKROS system functionality to non-technical users. REASONING ABILITY Ability to identify, analyze, and resolve technical issues while maintaining regulatory compliance, system integrity, and uptime. Must demonstrate sound judgment when addressing SYNKROS outages or security events. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

US:NV:Carson City BHS Youth Crisis Center Full Time Variable Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Participates as a member of a multi-disciplinary team in providing supportive interventions to all patients with mental health and substance abuse issues within the BHS system. Certified Peer Recovery and Support Specialists are those with "lived experience" who consider themselves in recovery from a substance use or mental health disorder. Peer support includes relationship building in order to provide support, advocacy, wellness, and community engagement services to individuals. Peer support encompasses a range of activities and interactions between people who have shared similar experiences of being diagnosed with mental health conditions. These services promote connection and inspires hope. Offers a level of acceptance, understanding, and validation. Offers encouragement, practical assistance, guidance, and understanding to support recovery. Share tools that can complement clinical supports by providing strategies for self-empowerment and achieving a self-determined life even when experiencing challenges. Qualifications Required: * Peer Recovery Support Specialist Intern from the Nevada Certification Board within six (6) months of hire. * If hired on or before 10/16/2023, must have obtained certification by 4/30/23 * NVCI/CPI Training (Non-Violent Crisis Intervention) initial certification within six (6) months of hire. Preferred: * International Certification & Reciprocity Consortium State of Nevada Certification as Peer Recovery and Support Specialist Certification. * Experience working within a mental health or substance use treatment setting. * Bachelor's degree in related field. Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription

Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.​​ The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following; Administer end-user workstations and support end-user activities (Windows/Mac) Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported Onboarding/off boarding Users Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network. Investigate user problems and identify source; determine possible solutions; test and implement solutions. Act as second level support for IT Support Technicians. Produce/Support Virtual Meetings Perform off-site hardware upgrades when applicable. Perform software and application installations and upgrades. Create and upkeep IT knowledge base articles Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues. On-call rotation Mobility Maintenance Equipment Tracking Skill in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications. IT Support Analyst Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred. A minimum of two (2) years of professional experience in an Information Technology support role. Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN. Ability to communicate technical information to non-technical personnel. Must be self-driven Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Anticipated 3 months but may be extended a couple months longer depending on funding Experience and Skills Required -Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; Detailed knowledge of: • commercially available operating systems and applications used by the agency; • help desk applications configuration as used for change/problem management; • principles and practices of a computer system and peripheral devices as needed to monitor a system; • user password security principles and practices. Working knowledge of: • database principles; • network domains and login procedures; • web browser capabilities and the difference between intranets and the Internet. General knowledge of: • at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications; • network troubleshooting. Ability to: • create and use disk images; • provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy; • provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors; • restore data from backup media; Experience and Skills Preferred: Detailed knowledge of: departmental policies and procedures related to help desk support; agency • change/problem management plan. Working knowledge of: hardware and software specific to an agency. • Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor. State Provided Items -Computer/laptop EDUCATION AND EXPERIENCE: Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; Detailed knowledge of: • commercially available operating systems and applications used by the agency; • help desk applications configuration as used for change/problem management; • principles and practices of a computer system and peripheral devices as needed to monitor a system; • user password security principles and practices. Working knowledge of: • database principles; • network domains and login procedures; • web browser capabilities and the difference between intranets and the Internet. General knowledge of: • at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications; • network troubleshooting. Ability to: • create and use disk images; • provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy; • provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors; • restore data from backup media; FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES (typically acquired on the job): • Detailed knowledge of: departmental policies and procedures related to help desk support; agency • change/problem management plan. Working knowledge of: hardware and software specific to an agency. • Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor.

General information Name NightOps IT Support Specialist Ref # 1944 City Las Vegas State Nevada Country United States Work Hours 6p - 3a PST Function Information Technology Description & Requirements Job Description As the NightOps IT Support Specialist, you are the first line of defense when most of the organization is offline. You'll own nightly ERP escalations, respond to site/network connectivity issues, handle time-sensitive warehouse calls, monitor infrastructure health, and drive down the after-hours ticket queue so the day team starts clean. You'll partner with daytime IT to ensure seamless handoffs and consistent service levels. Responsibilities Include Incident Response & Escalations: * Serve as the primary after-hours point for ERP incidents and escalations, triaging alerts, restoring service, and engaging on-call SMEs or vendors when needed. * Respond to site/network connectivity degradations and outages; execute standard operating procedures (SOPs) for WAN/LAN/Wi-Fi troubleshooting and failover. * Answer warehouse operations calls (e.g., scanners, labelers, WMS access, shipping stations) and resolve issues that block fulfillment and logistics. * Coordinate with other IT teams and external partners to drive timely resolution of critical events. Monitoring & Reliability: * Proactively monitor infrastructure (servers, networks, cloud services, security alerts) and investigate anomalies before they escalate. * Perform routine off-peak maintenance (patches, reboots, health checks) to minimize business disruption. Ticketing Queue Management: * Own the after-hours ticket queues: review, prioritize, resolve, and document; drive backlog clean-up so queues are "day-ready." * Meet or exceed published SLAs and contribute concise shift notes for the day team handoff. Client & Endpoint Support: * Provide remote support for Windows/mac OS endpoints and mobile (iOS/Android) used in operations and leadership. * Assist with Intune-based deployments, updates, and secure re-imaging; manage equipment shipping/returns for remote users. Collaboration & Continuous Improvement: * Keep crisp shift reports and incident records; communicate open issues and risk items to daytime IT. * Partner with corporate/regional IT to align after-hours practices to enterprise standards and contribute to playbook improvements. Qualifications & Skills Required - * 2+ years in an IT support / service desk / NOC role with hands-on troubleshooting across hardware, software, and networking. * Strong fundamentals in Windows, mac OS, and mobile OS support (iOS/Android). Working knowledge of ITSM platforms (e.g., ServiceNow, Freshservice) and remote support tools; disciplined ticket hygiene and documentation. * Network troubleshooting (DNS, DHCP, VPN/WAN/LAN, Wi-Fi) and familiarity with security alerting/response concepts.Clear, calm communication under pressure; ability to work independently on overnight shifts, with occasional weekend coverage. Preferred - * Microsoft 365 / O365 administration exposure (Entra ID/Azure AD, Intune, Teams). Certifications such as CompTIA A+, Network+, or ITIL Foundation. * Experience with enterprise/ERP environments and warehouse technologies (WMS, RF scanners, label printers) Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

Job DescriptionDescription: Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention Maintain accurate records of support history and resolution with end users Identify and report to management any recurring support issues Diagnose and resolve technical hardware and software issues Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce. Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously Report all potential integrity breaches, unresolved issues, problems or requests to management Apply updates to end users and ensure all devices are protected with up-to-date virus protection Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis Relocate IT/Phone equipment as requested by Department Managers Remain current with system information, changes and updates Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups Develop an understanding of our business processes and how they correlate to our CRM and IT processes Any other assigned duties Regular and reliable attendance is an essential function of the job Requirements: Knowledge, Skills and Abilities: Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven Ability to remain patient and calm when dealing with end users at all levels Strong customer service skills and the ability to communicate technical information to non-technical users. Must be trustworthy with an understanding of confidentiality. Must possess strong attention-to-detail skills Able to work independently as well as within a team Manage multiple priorities effectively A proactive problem solver who can take ownership of tasks and find solutions Qualifications: Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment. Proficiency in troubleshooting hardware and software issues. Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce). Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS). Experience with both Windows and Mac OS platforms Basic understanding of security practices and data protection policies. Requirements: · Associate's degree or Trade School preferred or equivalent work experience in Information Technology · 2+ years of previous helpdesk experience

EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems Education/Experience: Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software. Additional Requirements: * Minimum of 2 years of experience in a technical support role, preferably in a healthcare environment. Proven experience in providing remote and on-site technical support. * Preferred: Relevant certifications such as CompTIA A+, Network+, or equivalent. * Valid Nevada Driver's License and willing to travel to various locations for on-site support. * Must have open availability. Technical Skills: * Proficiency in diagnosing and resolving hardware and software issues. * Strong knowledge of Windows and Mac operating systems. * Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems. * Understanding of network configurations, protocols, and troubleshooting. Experience with remote support tools and ticketing systems. Communication Skills: * Outstanding verbal and written communication skills. * Ability to explain technical concepts clearly to non-technical users. * Outstanding customer-service skills with a focus on customer satisfaction. Problem-Solving Skills: * Strong analytical and troubleshooting abilities. * Ability to handle multiple issues simultaneously and prioritize tasks effectively Compliance and Security: * Knowledge of healthcare regulations and compliance standards (e.g., HIPAA). * Understanding of data security and privacy practices in a healthcare setting. * Knowledge of: Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

The award-winning Las Vegas-Clark County Library District is hiring a Programming Specialist to support community partnership development and programming in the Historic West Las Vegas community. This forward-facing role involves regular in-person engagement with local organizations and community leaders to strengthen existing partnerships and support the development of new, innovative partnerships and professional networks that celebrate and elevate the Historic Westside's unique heritage. The Programming Specialist works collaboratively to plan and implement a diverse range of culturally relevant programs that ensure Library District services are meaningfully integrated into the community. The West Las Vegas Library is located at 1861 N. Martin Luther King Jr. Blvd, Las Vegas, NV 89106. GENERAL SUMMARY Under the general supervision of the Adult Programming Supervisor or Performing Arts Center Coordinator, this position is primarily responsible for planning, developing and implementing programs, special events, and exhibits, building programming partnerships with the community, and for the oversight of room usage of assigned venues. Description of hours and wages: The pay range for this position is $29.47 to $39.50 per hour. Pay typically begins at the minimum of the pay range, and employees are eligible for annual merit and COLA increases per District policy. This is a full-time (40 hours per week), FLSA non-exempt position. Application Deadline: The application deadline for this position is 11:59 p.m. on Wednesday, January 21, 2026. To be considered for this position, applications must be submitted prior to this deadline. We anticipate interviewing for this position on or around Tuesday, February 3, 2026. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES: 1. Supports the overall mission of the Library District by providing exceptional internal and external customer service to promote a positive library experience. 2. Maximizes the use of assigned venues. 3. Reviews Programming Partnership Applications. Suggests approval/denial to Library District administration. 4. Coordinates and schedules the public use of meeting rooms, conference rooms, and special event locations. 5. Supervises assigned staff in the successful operation of assigned venues including hiring, training, scheduling, working with staff to correct deficiencies, disciplining, and completing monthly, quarterly, and/or annual performance evaluations. 6. Interprets and discusses Library District policies with potential and current customers, Library District staff, and Library District management. 7. Assists the public as needed to use library venues and services. Addresses customer inquiries both on- and off-site by conducting meetings and tour facilities. 8. Approves online customer facility use requests of meeting rooms. 9. Prepares monthly reports, venue occupancy studies, facility usage schedule, and quarterly calendar information. 10. Prepares and completes a variety of forms, documents, and other paper work. 11. Maintains venue and department record keeping, filing systems, and a variety of statistical records. 12. Interacts extensively, in person, over the telephone, and via e-mail with customer groups, District-wide staff and management, outside agencies, vendors, and the general public. 13. Works cooperatively with other approved Library District staff to open and close facilities and maintains security of building access codes and keys. 14. Provides orientation to customers and explains the proper use of facility and equipment. 15. Troubleshoots minor audio-visual, lighting, and audio equipment issues. 16. Generates correspondence, memos, contracts, and other materials appropriate to the Programming and Venues Department. 17. Creates and sets up displays that enhance library programs, events and other offerings. 18. Cleans up after programs when necessary. 19. Completes funding requests and professional services invoices. 20. Attends or conducts department and other miscellaneous meetings at sites throughout the Library District. 21. Performs planning, development, and implementation for the successful coordination of programs, activities, and services at one and occasionally multiple venues throughout the Library District. 22. Promotes cultural awareness and encourages greater patronage of the Library District and Library District venues. 23. Maintains a safe environment for both customers and staff. 24. Updates content on the Library District website for upcoming Programming and Venues Services programs. 25. Plans, prepares, and executes community events to promote the Library District. 26. Builds and sustains relationships with Library District community partners. 27. Participates and contributes as an active member of a working team to increase the efficiency and effectiveness of the Programming and Venues Services department. 28. Perform any other related duties and responsibilities as assigned. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: EDUCATION: Required: High School diploma or GED equivalency. Preferred: NA EXPERIENCE: Required: Additionally, two (2) years of college level coursework in Fine Arts, Humanities, or a related field or two (2) years of work experience some of which includes scheduling, communication, presenting for audiences, or experience working with audiovisual/theatrical equipment. Or, an equivalent combination of training, education, and experience that provides the necessary knowledge, skills, and abilities. Preferred: N/A LICENSE AND CERTIFICATION: Required: Possess, or have the ability to obtain, a valid Nevada Driver's License at the time of hire. Preferred: N/A PHYSICAL REQURIEMENTS: Essential and marginal functions may require maintaining a physical condition necessary for the regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces; frequent bending, stooping, working in confined spaces; lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (50 lbs. and over) items; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment; utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound, color, depth and visual perception and the ability to communicate orally and in written form. *PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview. Benefits •Medical, dental, vision, and life insurance insurance. •Nevada Public Employees Retirement System (PERS). •14 paid holidays, plus 1 additional floating holiday per year. •Paid vacation (18 days per year) and sick time (12 days per year). •Tuition reimbursement. •For more details about employee benefits, please see **************************************** Pay Range USD $29.47 - USD $39.50 /Hr. Position Type Full-Time Category Programming and Venues Services (PVS) Job Location West Las Vegas Library Location : Address 1861 N. Martin Luther King Jr. Blvd