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Support specialist jobs in New Britain, CT - 777 jobs

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  • Data Support Specialist

    Aequor Information Technologies Pvt. Ltd. 4.2company rating

    Support specialist job in Groton, CT

    External Research Solutions (ERS) supports scientific innovation by managing external screening partnerships and ensuring seamless data integration between internal teams and external vendors. Our mission is to enable high-quality, efficient research through robust data operations, strong vendor collaboration, and disciplined data governance. Role Overview Support external screening data operations and vendor coordination to ensure accurate, timely data delivery for scientific decision-making. Key Responsibilities • Maintain and update external screening data repositories and vendor-specific portals. • Process screening requests, validate and QC data deliverables, and distribute accurate data to scientists. • Receive, format, and publish screening data using standardized data-loading tools and templates. • Register and maintain vendor profiles and project records in designated systems. • Maintain and update reference/control compound lists and screening protocols. • Request registration of new control/reference compounds as needed. • Adhere to established data handling standards and maintain clear documentation for audits and reporting. Qualifications • Bachelor's degree in Life Sciences, Data Management, or a related field (or equivalent experience). • Experience in scientific data workflows and management • Lab experience with invitro screening assays desired Competencies & Behavioral Skills • Strong attention to detail with excellent organizational and communication skills. • Ability to manage multiple priorities in a fast-paced, cross-functional environment. • Collaboration: Builds strong relationships across teams and with external partners. • Adaptability: Responds effectively to changing priorities and evolving processes. • Accountability: Takes ownership of deliverables and follows through to completion. • Customer Focus: Anticipates the needs of scientists and stakeholders to improve service quality. • Continuous Learning: Seeks opportunities to enhance knowledge of tools and best practices
    $58k-82k yearly est. 2d ago
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  • Customer Support Analyst

    Legrand, North America 4.2company rating

    Support specialist job in New London, CT

    Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT. Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing. Main Job Duties: o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction. o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs. o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met. o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc. o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%. o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer. o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers. o Manages the order-to-delivery flow for key customers / project orders. o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer. o Performs other similar and related duties as required. Education: B.S. degree in Logistics or Business or equivalent work experience Experience: 3+ years of relevant Customer Service or Sales experience Skills/Knowledge/Abilities: Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget. Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently. Must have demonstrated exceptional customer service skills and a strong customer orientation. Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired. Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change. Demonstrated problem analysis and problem resolution at both a strategic and functional level. Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
    $45k-50k yearly 14h ago
  • Technical Support Representative

    Tundra Technical Solutions

    Support specialist job in Bloomfield, CT

    This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting. You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working. The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting. From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
    $29k-44k yearly est. 3d ago
  • AV Executive Support Specialist

    Teksystems 4.4company rating

    Support specialist job in Hartford, CT

    *AV Event and Conference Room Support Specialist* *Location:* Hartford, CT *Schedule:* Monday - Friday, 8:00 AM - 4:30 PM *Contract:* Ongoing *Pay Rate:* Up to $35/hour (based on experience) *About the Role* Join a collaborative team that delivers high-impact events across the enterprise. This role offers hands-on experience with advanced AV technologies and an opportunity to grow your technical expertise while supporting executive meetings, town halls, and conference room systems. *What You'll Do* * *Event Setup & Operation* * *Configure and operate audio, video, and lighting systems for corporate events.* * Ensure proper signal flow and connectivity across AV components. * Provide technical support for Microsoft Teams and WebEx platforms; troubleshoot live session issues. * *Conference Room Technology Support* * *Perform health checks on integrated conference room systems.* * Troubleshoot and resolve technology issues promptly. * Install and upgrade AV technology as needed. * *Collaboration & Communication* * *Work closely with event organizers, IT teams, and vendors to meet technical requirements.* * Deliver real-time support during events. * *Equipment Management* * *Maintain AV inventory and ensure readiness.* * Perform routine maintenance and escalate repair needs. *What We're Looking For* *Required Skills & Experience* * 3+ years of experience with AV control systems and event execution. * Familiarity with Poly conferencing systems or similar (3+ years). * Experience in M365 environment; Cisco WebEx knowledge is a plus (4+ years). * Hands-on experience with audio systems (microphones, mixers), video systems (cameras, switchers), and lighting systems. * Strong troubleshooting skills and ability to work under pressure. * Excellent communication and interpersonal skills. *Preferred Qualifications* * Experience with streaming platforms and hybrid event technologies. * Knowledge of AV control systems and networking basics. * CTS (Certified Technology Specialist) or equivalent certification. *Physical Requirements* * Ability to lift and transport AV equipment (up to 50 lbs). * Comfortable working in fast-paced, high-pressure environments. *Job Type & Location* This is a Contract to Hire position based out of Hartford, CT. *Pay and Benefits*The pay range for this position is $28.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Hartford,CT. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $28-35 hourly 4d ago
  • On-Site IT/OT Support Technician

    Wright Technical Services

    Support specialist job in Brewster, NY

    Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $40k-68k yearly est. 2d ago
  • Building Science Specialist I/II

    Airtight Energy Consulting, Inc.

    Support specialist job in Northampton, MA

    Are you concerned about the impact of climate change? Do you have experience supporting the design and construction of energy efficient buildings? Are you excited to be part of a growing team that is working to improve buildings across New England? Airtight Energy Consulting, Inc. is a small but growing company that provides energy code assistance, Passive House consulting and verification, and sustainability consulting to developers, architects, contractors and others involved in the design and construction of multifamily buildings, single family homes, and commercial buildings. This position will focus on energy modeling, energy code compliance, decarbonization audits, and blower door testing for commercial and multifamily buildings. Responsibilities: Providing project management and consulting for commercial and multifamily new construction and renovation projects seeking to optimize energy performance Reviewing architectural, mechanical, electrical, and plumbing plans and specifications and writing reports describing recommendations Performing take-offs in Bluebeam and Sketchup of envelope, mechanical, electrical, and plumbing systems Developing eQuest energy models of multifamily and commercial buildings Developing WUFI/Metr energy models of multifamily and commercial buildings Developing THERM models of thermal bridge details Performing ASHRAE Level 2 energy audits of existing multifamily and commercial buildings Writing decarbonization reports with recommendations Performing on-site inspections for projects Performing blower door tests using diagnostic equipment Qualifications: Bachelor of Science degree in mechanical engineering, architectural engineering, or related discipline. Masters degree preferred. A minimum of 2-4 years experience with architectural design, mechanical engineering, or commercial building energy modeling Familiarity with energy modeling software such as eQuest, WUFI, or THERM Preference for candidates with one of the following credentials: Certified Passive House Consultant (CPHC), Building Energy Modeling Professional (BEMP), High-Performance Building Design Professional (HBDP), Building Energy Assessment Professional (BEAP), Commissioning Professional (BCxP), Professional Engineer (PE), Building Energy Simulation Analyst (BESA), Certified Energy Modeler (CEM), Certified Energy Manager (CEM), Existing Building Commissioning Professional (EBCP), or Certified Building Commissioning Professional (CBCP) Interest in energy efficiency, renewable energy, and minimizing global climate change Located within 70 miles of Northampton, Massachusetts and willing to work in our office 1-3 days per week Use of a personal vehicle for work and a good driving record We offer: Starting salary: $77,500 - $95,000 / year Health and dental insurance Retirement plan with employer match Friendly and knowledgeable coworkers Hybrid work arrangement with a mix of office time, field time, and remote time Great office location in downtown Northampton Professional development and career advancement Opportunity to participate in a bonus program
    $77.5k-95k yearly 4d ago
  • CMM Specialist 2nd shift

    Quest Global 4.4company rating

    Support specialist job in Windsor Locks, CT

    Who We Are: Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: What You Will Do: Analyze the current state of CMM programs Write CMM programs to support operations Develop CMM inspection strategies for high-precision aerospace components to ensure compliance with engineering requirements Create new and modify existing CMM programs using off-line systems. Preferably utilizing PC-DMIS, open to multiple programming language Output new and edit existing code to run articulated automatic CMM machines Organize and plan work effectively to produce output according to budget and schedule constraints Troubleshoot programming result errors and work holding issues with production personnel to optimize automated inspection results Employment is contingent on passing a customer administered certification course on CMM programming and GD&T What You Will Bring: 2-7 years' experience in CMM setup, inspection, and programming techniques Competency using CMM software. PC-DMIS software preferred Competency with machines and tools required to fabricate and manufacture sheet metal Understanding of Manufacturing Engineering core processes (e.g. process planning, inspection planning, tooling, creation of operator instructions) Ability to characterize various tools, gages, and fixtures Knowledge of GD&T and can integrate it within a production process. A keen understanding of blueprint interpretation is desired as well Solid background in manufacturing Knowledge of Siemens NX solids and NX CMM or other CAD/ CAM, DEMIS, and MODUS tools Proficient in reading and interpreting blueprints Understanding of GD&T Excellent communication and teamwork skills Must be able to communicate effectively with manufacturing engineering, precision inspection personnel, and shop floor employees Must be able to pass a customer administered certification course on CMM programming and GD&T. Pay Range: $90,000-$110,000 a year Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan. Work Requirements: This role is considered an on-site position located in Windsor Locks, CT. You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours. Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs. Typical 8-hour days plus lunch / 40-hour weeks / hours are 3 PM to 11:30 PM for 2nd Shift Travel Requirements: Due to the nature of the work, no travel is required Citizenship Requirement: Due to the nature of the work, U.S. citizenship is required. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Short/Long Term Disability
    $90k-110k yearly 4d ago
  • Technical Support Analyst

    Limra and Loma 3.7company rating

    Support specialist job in Windsor, CT

    JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. Technical Support Analyst Description The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus. LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent. Responsibilities of the position include ‘The What' Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures. Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment. Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer. Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication. Provide simple to moderately complex technical user support and one-on-one training to technology users. Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others. Perform routine bench and field repairs at defined frequencies or as needed. Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others. Adhere to naming standards and labeling of all assets. Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines. Monitor and keep pace with new systems technology and participate in developing plans for future system requirements. Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects. Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively ‘The How' Adhere to and support LIMRA and LOMA policies and procedures. Demonstrate superior customer orientation and customer focus. Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations. Complete individual work as assigned, on time. When required, work with associates on a team to implement solutions. Seek out coaching and learning opportunities and pursue professional self-development. Contribute to LIMRA and LOMA's enterprise continuous improvement effort Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve. Qualifications Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience. A+ and/or Windows MCP certification is a plus 1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online. 1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom. 1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications. 1-3 years' experience testing and installing Windows based software and peripherals. 1-3 years' experience supporting end users with Windows based technologies. Experience supporting Superior customer service skills. Strong problem solving and analysis skills. Demonstrated ability to complete tasks within established timelines. Solid written and verbal communication skills. User technology training experience a plus. Experience working in a highly controlled and secure environment with SOC attestation a plus. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
    $78k-112k yearly est. 60d+ ago
  • Help Desk Support

    Mindlance 4.6company rating

    Support specialist job in Hartford, CT

    Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files. Maintain process and communication with Engineering and other supporting departments. Process disposal requests from campus locations. Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload. Assist with the LOB refresh project of 1000 devices a month. This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US. Qualifications This will be a First Shift Position- The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs. Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool). Demonstrate advanced hardware knowledge. Demonstrate working knowledge of SCCM Environment and LOB build images. Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required. Knowledge of Remedy, and IT Asset Management are desirable. Additional Information Thanks & regards Praveen K. Paila ************
    $35k-54k yearly est. 9h ago
  • SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)

    Clean Climate HVAC

    Support specialist job in Broad Brook, CT

    Job DescriptionSalary: competitive The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment. Key Responsibilities Sales Support Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan. Follow up with customers on pending quotes and maintain communication through the sales cycle. Track sold jobs and ensure projects are properly created and handed off to operations. Service Management Support Help manage install projects and service jobs in ServiceTitan. Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines. Maintain communication with field technicians to ensure job readiness. Assist in job costing, reporting, and reviewing project progress. CSR Backup Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs. Assist customers with scheduling, billing inquiries, and service updates. Document customer interactions and follow up as necessary. --- Qualifications HVAC, construction, or service industry experience Strong communication and organizational skills. Experience with Service Titan (or similar FSM software) preferred. Ability to multitask and adapt between sales, service, and CSR responsibilities. Customer-first mindset with problem-solving skills. --- Core Competencies Team-oriented with a jump in where needed mentality. Strong attention to detail and follow-through. Ability to balance customer service with operational priorities. Comfortable working with both office staff and field technicians. --- Position Benefits Competitive pay with growth opportunities. Cross-training in sales, operations, and customer service. Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator). Health benefits, PTO, and company perks.
    $46k-88k yearly est. 28d ago
  • Loans - Application Specialist I #528

    COCC 3.8company rating

    Support specialist job in Southington, CT

    What we need… We're looking for an application specialist to join our Client Services Loan Support team. In this role, you'll maintain an in-depth knowledge of the core processor application and become a subject matter expert in one or more areas of the application. This is a great opportunity for someone who values innovation, gets energy out of improving efficiencies, and enjoys issue resolution. This is a full time, permanent role and candidates should be willing to work in the Southington, CT office on a hybrid schedule. What we need… We're looking for an Application Specialist to join our Client Services Loan Support team. In this role, you'll maintain an in-depth knowledge of our core processor application and become a subject matter expert in one or more areas of the application. This is a great opportunity for someone who values innovation, thrives on improving efficiencies, and enjoys resolving issues. What's in it for you… COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including: Hybrid schedules and ample paid time off for work/life balance Customized training and onboarding to support your first year Robust employee development programs aligned with career pathing Cutting-edge training and educational resources On-site fitness centers, wellness incentives, and lifestyle spending accounts Tuition reimbursement and one-on-one career coaching DEIB initiatives championing inclusion and authenticity Financial planning assistance with certified professionals Peer recognition programs What you'll do… Customer Support (50%) Answer emails and phone calls, providing front-line customer support Log all inquiries and resolutions into the tracking system Respond to client issues and requests for assistance Answer questions regarding system use, procedures, and report interpretation Follow up with clients throughout the resolution process Issue Resolution (40%) Research customer issues using system documentation, manuals, and industry resources Assist users with routine transactions and workstation problems Collect information, troubleshoot, and develop solutions for routine issues Log all research efforts accurately in call logging software Submit and follow up on special processing requests Schedule and validate specification changes and maintenance Training & Development (5%) Participate in formal training programs and cross-train on other applications Attend internal and industry training sessions Enhance product knowledge through self-learning and use of training labs Comply with COCC's Security Policy Communicate problems and improvement requests to management Assist team members and share workload as needed What you'll bring… Bachelor's degree in Business preferred but will consider appropriate work experience and/or certifications Minimum 2 years of loan servicing or loan origination experience (Mortgage, Consumer, or Commercial) Excellent customer service and communication skills (oral and written) Ability to work independently and collaboratively Strong problem-solving skills Knowledge of financial services terminology and operational procedures Ability to read and interpret banking periodicals, technical journals, and procedures salary range on this role is $48,110-$66,104K per year
    $87k-127k yearly est. 2d ago
  • Operations Support - Windsor, CT

    Maersk 4.7company rating

    Support specialist job in Windsor, CT

    **Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is on providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI's. **Essential Functions:** + Tracking and tracing outbound shipments + Inspecting outbound freight + Contracting new carriers as needed and assigning carriers, and providing load tenders + Communicating freight status and any problems to other stations and customers, and updating the system + Provide customer service + Able to work overtime and weekends on call rotations. + Data entry of shipments into the transportation management system + Quoting, costing, and invoicing of international shipments, air, ocean, and ground + Domestic air and ground routing (including Canada) + Contract new carriers + Negotiate Freight Rates + Develop collaborative carriers relationships + Assigning carriers and providing load tenders + Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers. **Skills/Competencies:** + Multi-tasking while maintaining precise attention to detail + Excellent verbal and written communication skills + Must be able to type 35+ words per minute + Must be able to work in a demanding, high-volume environment, particularly with email and calls + Precise attention to detail + Proficient in Microsoft products + Must be tech-savvy **Schedule:** Monday through Friday - 9:00 am to 5:00 pm **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay Range:** $22.00 - $24.00 _*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. _ \#INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Windsor USA, Connecticut, Windsor, 06095 Full time Day Shift (United States of America) Created: 2025-11-26 Contract type: Regular Job Flexibility: Site Based Ref.R167575
    $22-24 hourly 52d ago
  • Service Support Specialist

    Unlimited Service Group 4.3company rating

    Support specialist job in Windsor, CT

    Windsor, CT Service Support Specialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day. Key Responsibilities Operations Support * Answer phones, assist dispatch, and create work orders * Maintain accurate billing notes and input new equipment data Administrative Coordination * Prepare and process customer, third-party, and manufacturer billing * Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations * Resolve customer inquiries or issues promptly and professionally * Build and maintain strong relationships with customers and internal teams * Assist with estimate preparation and general service documentation Team Collaboration * Support the Branch Manager with new or evolving initiatives * Contribute to a positive, collaborative office environment Qualifications * Previous billing and/or customer service experience * Strong attention to detail and excellent organizational skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Ability to prioritize and manage multiple projects effectively * Self-motivated, adaptable, and capable of thriving in a fast-paced setting * Strong written and verbal communication and problem-solving skills * Team-oriented with the ability to work independently when needed * Completion of a successful background check and drug screen is required. * Must be at least 18 years of age. Physical Requirements * Primarily office-based role * Occasional light lifting (office supplies, equipment, boxes) * Combination of sitting, standing, and walking throughout the day * Comfortable using computers and general office equipment Compensation & Benefits * Pay: up to $25/hour (based on experience) * Insurance: Medical, dental, vision, life, and disability coverage * Retirement: 401(k) program with company match * Paid Time Off: Vacation, sick time, and generous time-away programs Perks: * Casual work environment * Employee assistance and recognition programs * Team-building and employee relations events * Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 6d ago
  • Metrology, QC & Production Support Technician

    Bausch + Stroebel

    Support specialist job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 9h ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Bridgeport, CT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-73k yearly est. 10d ago
  • Service Support Specialist

    A-Tech Commercial Parts and Service

    Support specialist job in Windsor, CT

    Description Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support Manage incoming calls, assist dispatch, and create work orders Maintain accurate billing notes and input new equipment data Administrative Coordination Prepare and process customer, third-party, and manufacturer billing Complete general administrative tasks Customer Relations Address customer inquiries or issues promptly and professionally Develop and maintain strong relationships with customers and internal teams Support estimate preparation and general service documentation Team Collaboration Support the Branch Manager with new initiatives and operational improvements Contribute to a positive, collaborative office environment Qualifications Previous billing and/or customer service experience Strong attention to detail and excellent organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to prioritize and manage multiple projects effectively Self-motivated, adaptable, and capable of thriving in a fast-paced setting Strong written and verbal communication and problem-solving skills Team-oriented with the ability to work independently when needed Completion of a successful background check and drug screen is required. Must be at least 18 years of age. Physical Requirements Primarily office-based role Occasional light lifting (office supplies, equipment, boxes) Combination of sitting, standing, and walking throughout the day Comfortable using computers and general office equipment Compensation & Benefits Pay: up to $25/hour (based on experience) Insurance: Medical, dental, vision, life, and disability coverage Retirement: 401(k) program with company match Paid Time Off: Vacation, sick time, and generous time-away programs Perks: Casual work environment Employee assistance and recognition programs Team-building and employee relations events Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 5d ago
  • Windows Deployment Technician

    Teksystems 4.4company rating

    Support specialist job in Norwich, CT

    *IT Support Technician -* *Healthcare Environment | Device Refresh Project* Are you a tech-savvy professional with a passion for problem-solving and a heart for helping others? Join a dynamic team supporting a major healthcare organization in a mission-critical technology refresh initiative. This is your chance to make a real impact where it matters most-supporting frontline healthcare workers with the tools they need to save lives. *What You'll Do:* As an Windows Deployment Technician, you'll be on the front lines of a large-scale device refresh project, helping to upgrade and maintain essential technology in a hospital setting. Your day-to-day will include: * Setting up, installing, and configuring computers and workstations * Troubleshooting hardware, software, and network issues * Imaging and deploying Windows 10/11 systems * Providing responsive, empathetic customer service to healthcare professionals * Accurately documenting issues and escalating tickets when needed *What You Bring:* * 2+ years of hands-on experience with hardware support and troubleshooting * Proven experience imaging and deploying computers in enterprise environments * Skilled in setting up and configuring workstations and peripheral devices * Solid understanding of Windows Client & Server OS, wireless devices, and networking equipment * A customer-first mindset with strong communication and interpersonal skills *Why This Role?* * Be part of a high-impact project refreshing over 5,000 devices, with potential to expand to 7,000+ * Support critical healthcare operations by ensuring seamless technology transitions * Gain valuable experience in a fast-paced, mission-driven hospital environment * Contribute to a major Windows 10 to Windows 11 upgrade initiative *Location:* On-site at a leading hospital facility. *Ready to Make a Difference?* If you're ready to take your IT support career to the next level and be part of a project that truly matters, we want to hear from you. *Job Type & Location*This is a Contract position based out of Norwich, CT. *Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Norwich,CT. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-22 hourly 4d ago
  • Service Support Specialist

    Unlimited Service Group 4.3company rating

    Support specialist job in Windsor, CT

    at A-Tech Commercial Parts and Service Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support Manage incoming calls, assist dispatch, and create work orders Maintain accurate billing notes and input new equipment data Administrative Coordination Prepare and process customer, third-party, and manufacturer billing Complete general administrative tasks Customer Relations Address customer inquiries or issues promptly and professionally Develop and maintain strong relationships with customers and internal teams Support estimate preparation and general service documentation Team Collaboration Support the Branch Manager with new initiatives and operational improvements Contribute to a positive, collaborative office environment Qualifications Previous billing and/or customer service experience Strong attention to detail and excellent organizational skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to prioritize and manage multiple projects effectively Self-motivated, adaptable, and capable of thriving in a fast-paced setting Strong written and verbal communication and problem-solving skills Team-oriented with the ability to work independently when needed Completion of a successful background check and drug screen is required. Must be at least 18 years of age. Physical Requirements Primarily office-based role Occasional light lifting (office supplies, equipment, boxes) Combination of sitting, standing, and walking throughout the day Comfortable using computers and general office equipment Compensation & Benefits Pay: up to $25/hour (based on experience) Insurance: Medical, dental, vision, life, and disability coverage Retirement: 401(k) program with company match Paid Time Off: Vacation, sick time, and generous time-away programs Perks: Casual work environment Employee assistance and recognition programs Team-building and employee relations events Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
    $25 hourly Auto-Apply 5d ago
  • Metrology, QC & Production Support Technician

    Bausch+Stroebel

    Support specialist job in North Branford, CT

    Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer
    $54k-92k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Bridgeport, CT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $52k-73k yearly est. 8d ago

Learn more about support specialist jobs

How much does a support specialist earn in New Britain, CT?

The average support specialist in New Britain, CT earns between $26,000 and $74,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in New Britain, CT

$44,000

What are the biggest employers of Support Specialists in New Britain, CT?

The biggest employers of Support Specialists in New Britain, CT are:
  1. InterCommunity
  2. Dsi
  3. Catholic Charities
  4. Community Renewal Team Inc
  5. Harc Inc.
  6. Gilead Community Services
  7. TEKsystems
  8. Sun Life
  9. Kelly Services
  10. Catholic Charities Archdiocese of Hartford
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