Support Specialist jobs in New Brunswick, NJ

JOB TITLE: Medical Information and Customer Engagement Lead (Associate Director Level) Duration: 12 months initial (potential extension/potential right to hire) The Customer Engagement team aims to strategically design, develop, and evolve industry leading Customer Engagement and Medical Information call center capabilities while optimizing the customer experience. This role will be responsible for providing strategic and operational oversight for and execution of Medical Information Contact Center Strategy. Responsibilities include processes, standards, systems and services including managing the relationship with the Contact Center Partners covering US Medical Information, Global Escalations, WW SRD and Variant Content. Key Responsibilities 1. Execute strategy for US customer engagement: Medical Information, Global Escalations, and Variant Content maintenance, and SRD management in alignment with WW Medical Excellence goals and objectives. 2. Actively engage with all key matrix functions at a Worldwide (WW)/Market level, e.g. WW Customer Engagement Center Leads, WW Medical/Med Comms, WW Field Medical & Medical Effectiveness Leads, Commercial Business Units, Safety, Quality and Business Solutions in order to: - Provide an MI request service for managing complex questions in a timely and efficient manner - Support the delivery of MI to HCPs and patients to meet Market and Regulatory needs - Provide MI guidance and support for local or WW congress booths as required 3. Relationship lead with all key matrix functions at a US Commercial level in order to: - Provide a customer information service for managing complex customer interactions in a timely and efficient manner 4. Execute Customer Engagement Center activities, such as: - Oversight of Supplier Day to Day operations - MI partner training - Innovative approach towards service evolution while adhering to budgets and timelines - Establishment, Maintenance and Adherence to processes and procedures ensuring operational effectiveness - Delivery of performance reports and insights to stakeholders - Inspection readiness and audit participation - Telephony design 5. Monitor performance of MI partner against agreed procedures and quality metrics to ensure compliance. Identify continuous improvement opportunities and lead process improvement plans. 6. Oversight of team as it relates to: i. Training Plans for existing and launch products and programs ii. Quality oversight iii. Content maintenance and creation to address needs iv. Escalation support v. WW SRD & variant creation, maintenance & update vi. Systems and solutions vii. Budget & Operational deliverables. Qualifications & Experience • PharmD • 5 years of experience in Medical Information, Contact Center, or related field with working knowledge of MI principles and regulations • Leadership skills; Prior Experience managing a diverse team and/or externalized supplier • Excellence in communication; Ability to establish strong cross functional matrix relationships • Ability to critically analyze performance against quality measures, metrics, and process • Strong innovation, decision making and problem-solving skills If hired, you will enjoy the following Eclaro Benefits: 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to *************** or call *************. Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Mastercool Inc. - a global leader in air conditioning service tools and equipment - is looking for a reliable and tech-savvy Support Specialist to join our team at our Randolph, New Jersey headquarters. If you enjoy helping people, solving problems, and working hands-on with tools and equipment, this is a great opportunity to grow with a well-established company. What You'll Do: · Provide phone assistance to customers to resolve product issues and inquiries · Guide customers and technicians through simple repairs and maintenance · Receive and process returned products (RMAs) · Provide accurate estimates for repair · Document customer interactions and resolutions Requirements What We're Looking For: · High school diploma or equivalent · Basic mechanical knowledge and comfort working with tools · Strong communication and customer service skills · Attention to detail and solid problem-solving abilities · Experience with order or quote processing required · Experience with Microsoft Office products · Bilingual in Spanish is a plus · Experience with Infor ERP system is advantageous Why Join Mastercool? · Competitive salary · Health, dental, and vision insurance · Health Savings Account (HSA) · 401(k) with company match · Profit sharing · Paid time off (PTO) · Long-term career growth opportunities The hourly rate for this position is $20.00 an hour. About Mastercool For over 40 years, Mastercool has been a trusted name in the HVAC and automotive industries, with products sold in over 76 countries. We pride ourselves on innovation, reliability, and a customer-driven mindset. Mastercool Inc. is an Equal Opportunity Employer M/F/Disability/Veteran

Service Desk Level 1 Technician (Windows & Mac) - Open Ended Contract (3+ Years Duration) Are you looking to tackle new challenges and improve your Level 1 Service Desk experience? We have a new exciting opportunity for you. We are currently seeking an eager Level 1 Service Desk Technician (Windows & Mac) to join one of the leading, media, technology, and financial institutions in NYC. But this isn't just any ordinary role - it's with a special division dedicated to driving positive change across the globe. From Arts and Education to Environment and Public Health, our mission is clear: to save and improve lives worldwide. As a Service Desk Level 1 Technician, you will be working alongside technical experts driving daily impact by contributing frontline support handling L1 issues & facing off with C-Level Executive daily. Spearheading support to Windows & Mac Users via phone, email, or in-person Assisting with basic technical issues including software installation, password resets, and troubleshooting common hardware problems Follow established procedures for escalation of unresolved issues to Level 2 support or relevant teams Provide timely updates to users on the status of their support requests. Collaborate with IT team members to maintain documentation and knowledge base articles for common issues and resolutions To thrive in this role, you'll need: 3+ years of experience supporting L1 issues Experience with Windows & Mac Exposure to O365 including Active Directory & Exchange Exposure to MDM tools (JAMF, Intune, SCCM, Bomgar etc.) Previous Experience facing off with C-Level Executives

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications. What's Included in Tech Fundamentals - Up to 20 weeks of instructor-led virtual training - Opportunity for a paid internship or a project-based learning experience - Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential - Exposure to Microsoft, Cisco, AWS, and other leading technologies - Mentoring from senior-level IT professionals - Employment readiness workshops - Job placement assistance with access to a wide range of top employers - A full range of ongoing social service and personal development support Who is Eligible Young Adults - 18-26 years of age High school diploma or equivalent - Legally authorized to work in the US - Located in or near the following cities:Baltimore, Brooklyn/New York City, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, Dayton Military Veterans and Military Spouses - Over 21 years of age - Legally authorized to work in the US - Must be one of the following: Transitioning active-duty service member through the DoD SkillBridge program / honorably discharged / member of the Guard or Reserves - In or near the following cities: Baltimore, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, Dayton

Responsibilities Shift: Monday to Friday (10:00am - 6:30pm) & Saturday (8:00am - 4:30pm) with a day off during the week (employee's choice) Job description Job Title: Physician Services Coordinator Reports to: VP Operations FLSA Status: Non-exempt, hourly. Job Summary The Physician Services Coordinator is an assistant to the LHR Radiologists. The employee interacts closely with radiologists throughout the day monitoring queues and assigning cases. The employee communicates with the Technical and Clerical Teams to ensure that exams are read in a timely manner. This employee is also the liaison to the Marketing Team and the referring physician community to expedite same day reads. Essential Duties and Responsibilities Assist radiologists, as needed. Assist Medical Director, as needed. Assist VP of Physician Resources & Development, as needed. Monitor Dashboard (unread exams). Assist in resolving issue so exam can be read. Monitor chairs throughout the day. Open/close chairs, redistribute cases. Assign phantom credits, as needed. Prepare daily pre-fetch for mammography. Monitor WC/No Fault pending cases and re-distribute daily. Assign over-reads, as needed. Work with radiologists to expedite addendums. Follow-up on text, email, spark and patient portal messages. Assign cases to “stat” readers. Work with Marketing Teams to get older cases read. Work with Team Leads/ICMs to clear yellow stickers so exams can be read. Prepare Monthly Days Worked Spreadsheet for Business Development. Back-up to Qgenda Monthly/Daily and Call Schedules to include PTO requests. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience High school diploma or general education degree. Excellent oral and written communication skills. Ability to read, write, and comprehend medical terminology. Willingness to learn specific processes and terminology. Work independently with minimal supervision. Extremely organized and detail oriented. Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions. Outstanding customer service skills with both internal and external customers. Strong ability to interface with all levels of individuals. Demonstrate high level of confidentially and professionalism. Follow HIPAA, compliance, privacy, safety and confidentiality standards at all times. Complete job responsibilities in a quality and timely manner. Ability to sit for long periods of time. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials. Also, must be able to lift over 50 pounds, occasionally. All employees are to assist and participate as members of a lift assistance team (for special accommodation patients or any patient requiring assistance onto a table or equipment placement) to initiate or complete an exam or procedure. Working Environment Representatives work in a medical office setting with low to moderate noise level. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Job Description Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org. Program Description: Third-Party Risk and Compliance team is responsible for establishing and maintaining a compliance program to assess, monitor, and report on a variety of compliance risks related to third party vendors. Summary of Position: The Compliance Support Analyst will perform daily activities related to the due diligence process and conducts follow-up with third-parties for required documents. Reports to the Director, Third-Party Risk and Compliance to ensure timely remediation of any compliance issues. Specifically, the Compliance Support Analyst will be responsible for: Performing and documenting the initial and ongoing databases and exclusions screens for all third-parties. Generating and sending notification emails to third-parties regarding required administrative and compliance documents for contract execution. Performing and documenting all initial and ongoing insurance reviews for all third-parties. Following-up with delinquent third-parties regarding required administrative and compliance documents. Maintaining baseline data and documentation in the Contract Lifecycle Management (CLM) system on all third-parties consistent with PHS policies and procedures. Performing other duties, as assigned. Qualifications and Requirements: Minimum 2+ years of administrative work experience. Computer proficient (word processing, spreadsheets, database applications). Excellent written and oral communication skills; good people skills. Prioritize and manage workflow; work with tight deadlines and changing priorities. Excellent analytical skills; organized and detail oriented. Associates Degree preferred. Salary - $26.6485 - $26.6485 At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Possible Hybrid Workplace Opportunity New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo, and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, architecture, finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies. The State of New York Mortgage Agency (SONYMA) is one of several HCR agencies. SONYMA’s programs provide mortgage financing to assist low- to moderate-income, first-time homebuyers in the purchase of a one-to-four unit residences that are required to meet eligibility criteria established by the Agency and by applicable Federal law. This position will report to the Single Family Programs unit of SONYMA. The Single Family unit reports to HCR’s Homeownership and Community Development. Position Summary: Support Single Family Program with the analysis, development, use and implementation of program data and metrics. Essential Duties / Responsibilities: Generate and maintain routine reports and dashboards to communicate findings to stakeholders, including lenders, non-profit partners, government agencies, and others. Provide research and analysis of Single Family mortgage programs, policies and loan portfolio and make policy recommendations based on findings. Support bond-related activities of the department including monitoring of available resources for acquisition of mortgages; preparing projections of mortgage purchases; analyzing loan portfolio for potential CRA eligibility. Provide program data to cash flow consultant, rating agencies, and other external entities, as needed. Calculate purchase price and income limits for Single Family programs. Maintain database on New York State Target Areas for economic development. Support in conducting exploratory data analysis to identify trends, patterns, and anomalies in lender performance. Generate routine reports and dashboards to communicate findings to stakeholders. Collaborate with team members to develop data-driven strategies and recommendations for program improvement. Collect, clean and organize data from various sources to ensure accuracy and reliability. Support in conducting exploratory data analysis to identify trends, patterns, and anomalies. Participate in meetings to discuss analytical projects and present insights. Assist with any special projects and other reasonable functions or duties as may be designated or assigned. Requirements/Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for this position: Bachelor’s Degree - Data Science, Computer Science, Math, Finance, Statistics, and Economics with a quantitative focus major are preferred. Financial industry experience preferred, but not required. Ability to multitask and prioritize assignments. Exceptional analytical and problem-solving skills. Ability to communicate complex data insights in a clear and concise manner. Detail-oriented with a commitment to data integrity and accuracy. Demonstrated research and numerical problem-solving skills. Fluency in Microsoft Excel, including pivot tables, VLookups and advanced formulas. Knowledge of other data analysis and visualization tools, such as, Power BI, SQL or Tableau, data modeling and report publishing, a plus. This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned. What we offer at NYSHCR: Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System. Promotional opportunity for dedicated professionals Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays Opportunity for compressed scheduling 12 weeks of Paid Parental Leave Paid Family Leave Opportunity for compressed/flextime scheduling As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan and while working full-time for an eligible employer. Additional SONYMA/HFA/AHC Benefits: Cash in for Wellness! This program provides you with the option of buying or renewing a health club membership of your choice or enrolling in a weight loss and or smoking cessation program, using your sick leave accruals. Tuition reimbursement program – for job related and non-job related courses Vacation Leave Buy-Back program – Subject to approval, every year eligible employees may exchange previously earned and accrued vacation time in return for cash compensation (at employee’s daily rate of pay at time of exchange) Access to Plum Benefits – savings on movie tickets, theme parks, hotels, tours, Broadway shows and more! Optical reimbursement program – Employees are eligible for optical, hearing aid, and podiatric expenses not otherwise covered by insurance, with a maximum aggregate amount of $650 per year, per family. Unused yearly balances may be carried over to the next year for a maximum of $130 About New York State Homes and Community Renewal: Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve our technology operations and systems supporting our mission. Uncommon Schools is seeking a talented and creative Specialist, Workday Systems with experience in Workday HCM and/or financial systems enhancements, deployments, and ongoing enterprise systems support and maintenance. This role will support the team and collaborate with all levels of the Talent, Accounting, Finance, IT and school-based teams. The role is a key member of the Workday IT Team, and is expected to contribute to planning, prioritization, and execution on our continued implementation and the future Workday roadmap. Main Responsibilities: Core Work Functions Meet collaboratively with team, functional leaders, and stakeholders to support maintenance and enhancements of the Workday system, either in support of Finance/Payroll systems and/or HCM/Talent systems. Troubleshoot functional and configuration issues from all levels of the organization; following change management norms to ensure limited disruption and proactive communication Serve as an expert of Workday system possibilities, deeply knowing system architecture and the impact that changes made could have downstream on other Workday processes. Monitor and respond to functional inquiry using chat, email, video conference, and phone Expand personal knowledge-base of Workday through inquisitive curiosity, trial and error testing, research and available online learning Document and track information in support of the day-to-day operations of Workday System Design and Maintenance Assist with maintenance of key HCM and Financial processes, based on both strategic and daily functional and operational requirements Proactively make recommendations around system improvements, based on knowledge of Workday capabilities, interdependencies, and interfacing business processes. Work closely with Talent, Accounting, Finance, and Operations team leaders to identify and implement methods for improving current processes, promoting process standardization, efficiency and standard methodologies within the bounds of the system. Support functional teams with documenting Workday processes Project Management Independently gather input/make recommendations for projects to improve functionality and efficiency of Workday With limited manager support, lead project management of approved work - including: guide scope definition, design sessions, testing, and deployment of operational enhancements, either in the realm of Finance/Payroll and/or HCM/Talent. Data Governance & Reporting Under the guidance of the IT & Data Governance structure, along with Workday Management, help to create and implement solutions, standards and controls which will encourage and ensure data accuracy and integrity for the future of Uncommon’s analytics and planning Partner with IT team on the understanding, management and movement of data in support of downstream processes, systems, and other operations which rely on the Enterprise data As a practice, always first find existing reports to meet functional requests for data. When a report is not pre-delivered, scope, design, build and deploy new reports to authorized users. Qualifications Education Requirements: Bachelor's Degree required Preferred subjects: Computer Science, Information Systems, Business, Mathematics, Information Sciences, Data Analytics, Accounting or equivalent Certificate or coursework in Business, Accounting, IT Management, or Workday preferred Experience Requirements: 3 plus years of working experience leading complex, medium to large scale administrative systems projects with a business and technology focus 2 plus year experience configuring & implementing Workday modules 1 plus year experience in an enterprise systems lead role (preferred) Prior experience working in education and/or urban communities (preferred) Expertise in one or more functional areas of Workday support, configuration, execution, and/or deployments. (HCM, Benefit, Time and Absence, Recruiting, Payroll, Financial Accounting, Banking and Settlement, Procurement, Commitment Accounting, Supplier Accounts, Business Assets, Revenue Management, or Grants Management) Proficient in use of Workday configuration or business process definition Experience in loading EIBs and troubleshooting integration with other applications Travel/Schedule: Minimum 3 days a week in our central office located in downtown Manhattan Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $82,500 to $97,000 Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements you will likely receive an offer of $87,300. Benefits 19 days of paid time off 3 weeks of paid Winter and Summer org-wide holidays Comprehensive Health, Dental, and Vision insurance plans 403(b) retirement savings program + employer match Paid leave of absence options (parental, medical, disability, etc.) Mental health and counseling support + wellness benefits Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.

Family Advocate DEPARTMENT: Early Childhood REPORTS TO: Family & Community Partnership Coordinator SALARY RANGE: $36,960- $47,520 (benefits include life insurance, 401k plan, and vacation, personal and sick time-off) DATE: July 2025 SCHEDULE: Monday-Friday, 8 am-4 pm, or 9 am-5 pm 10am-6pm Schedule may vary due to program needs JOB SUMMARY: The Family Advocate is responsible for carrying out the Parent, Family, & Community Engagement (PFCE) component of the program in connection with the partner's School Readiness Goals (SGR), & areas of Eligibility, Recruitment, Selection, Enrollment, & Attendance (ERSEA) as per the Head Start Program Performance Standards (HSPPS) to ensure high-quality service delivery in accordance with local, state, & federal regulations. Field work is required along with meeting families/planning/record keeping/training. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: Required to have at minimum a credential/certification, Associates or Bachelor's degree in social work, human services, family services, counseling or a related field; Experience working with families of children from birth to 48 months Ability to work effectively as a member of a team & independently Experience, training, and skills in assisting the parents of young children in advocating and decision-making for their families. Ability to develop positive relationships with children and parents Working knowledge of local community-based agencies and resources. Proficiency in Microsoft Word & Excel, knowledge of web-based data systems. Must be able to work flexible hours to meet the needs of the families Participate in required professional development activities to enhance skills Maintain certification in CPR and First Aid Bilingual English/Spanish strongly preferred PRE-EMPLOYMENT REQUIREMENTS: Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, tdap, MMR (fees may apply) Obtain Mandated Reporter training certificate (every 2 years) and comply with agency's policy and procedure regarding identification and reporting of child abuse and neglect Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. Meet all employee health requirements in Article 47 (DOHMH) and Head Start Performance Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Family Services Coordinator, the Family Advocate shall be responsible for: Identifying, recruiting and enrolling prospective families through outreach and in accordance with Eligibility regulations. Support the center director with maintaining 97% of enrollment at all times. Family Partnerships: Manage a caseload of families including but not limited to: developing and maintaining strength- based relationships with families. Collaborate with families to establish and achieve family goals. Identify resources in the community and track progress in achieving family goals (Family Partnership Agreements) Community Partnerships: Provide families with appropriate referrals and follow up with families and service providers on referrals Record Keeping: Enter child and family information into the approved child tracking system database (COPA systems). Assist with collecting child health medicals and dentals. Maintain and provide data for the annual Program Information Report (PIR). Record, monitor and follow up on referrals for support services and ensure that all documentation is current in the child's file to ensure compliance with Head Start Performance Standards/Head Start Act 2007 Governance: Encourage families to participate in Program Governance Meetings Service Coordination: Maintain constant contact with partner providers in order to integrate family partnership goals with classroom efforts. Assist in the planning & facilitation of parent involvement activities & events Participate in home visits when necessary in regards to any follow-ups, attendance or routine visits Effectively communicate with children, families, staff, management, and community partners Ability to comprehend and implement the Head Start Performance Standards and policies of Grand St. Settlement Early Childhood Program Provide translations in verbal and written form as needed for parents/guardians and program needs Assist the parents with the application and transition into 3K and Pre-K via DOE HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below or use the link in a search bar and apply online through our career center. ********************************************************************** Id=19000101_000001&type=MP&lang=en_US No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description Formulation Ingredients Specialist We’re Bentley Labs, a cutting-edge formulation and manufacturing partner to the World’s Best Beauty Brands! Our product formulation and production capabilities are wide-ranging and distinctive – with innovative, exciting products across skin care, bath and body, hair, and lip categories. Over the past 16 years, the Bentley team has grown to include some of the industry’s brightest stars. Our diverse and talented group are ever and truly a unit —working together toward an all-consuming vision to be the best. This is a place where we create products that matter, relationships that last, and where ambition is supported and rewarded! We know you work hard and we want you to be successful. What will we do for you? Let’s help you with tuition reimbursement. Don’t know something? Let us send you to classes. Come on in and we’ll show you what else we have to offer you! Who you are…you celebrate your success and others too. You focus on the right solution with each customer. Your passion for providing outstanding service contributes to our high level of customer satisfaction. Building relationships is your strong suit. You like to have fun at work too! Loud laughing encouraged. SUMMARY: The Formulation Ingredients Excellence Specialist is a critical role responsible for the ongoing analysis of Ingredient shelf life, seamless flow of inbound chemicals from receipt, through testing and storage in the ingredient warehouse. In this role, the Formulation Ingredients Excellence Specialist will work closely with the procurement team as well as sales and planning to expedite and troubleshoot critical ingredients that are needed for upcoming orders. In addition, this role will work closely with the Director of Inventory management to identify expired, rejected and slow moving inventory and partner with external vendors to generate revenue from the sale of ingredients to third party buyers. This role will work closely with procurement, QC, R&D, planning and sales departments. DUTIES AND RESPONSIBILITIES: Development of the Human Resources Department Collect and organize purchase order and customer information from our MRP system Track order movement to understand and control variances to ship/delivery dates and how they compare to need dates for production Using analytical skills and supply/demand knowledge, communicate order delays to the customer sales and planning teams as well as work with vendors to expedite existing purchase orders due to customer order changes Work with A/P to identify any discrepancies in PO invoices vs. quoted prices Ensure proper workflow maintained of raw material retest and shelf life extension by managing the nomination, sampling, testing, and approval of needed materials. Manage the timely flow of inbound raw materials, from receipt, quarantine, sampling, testing, approval and proper storage in a timely fashion. Partner with 3rd party buyers to identify and receive orders for slow moving, expired, and rejected materials. Maintain and ensure accurate analysis and reporting. Support ingredient and packaging teams by performing routine cycle counts and inventory audits. Assist with process improvements related to inventory Other duties as assigned. QUALIFICATIONS: BA/BS Degree in Relevant field of study or similar years of experience. Demonstrated understanding of E/MRP systems (e.g. Forth Shift/ SAP / NetSuite), supply demand planning and inventory management. Work experience as a procurement specialist, production planner, analyst, or other relevant role In-depth knowledge of inventory/procurement principles and best practices Familiarity with ERP/Warehousing software systems (4th Shift, CMS, Deacom) Excellent computer skills, especially with MS Excel and database entry and computation (e.g. VLOOKUP, Pivot Tables, Data Visualization) Analytical skills with a keen sense of organization and detail Proven time management skills and ability to work under strict deadlines Bilingual Spanish is a plus

About The Role Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and among teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Act as resource to attorneys and staff, providing docketing guidance and expertise. Regularly and effectively communicate docket standards, protocols, and procedures to ensure understanding. Review outgoing filings; de-docket relevant dates in docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow though with foreign filing specialists and department members as necessary. Generate regular docket reports and distribute to department members. Review and follow through on updates to docket report as identified by department members, input updates into docketing database. Prepare ad hoc docket reports for department members and clients, customizing as appropriate. Collaborate closely with department members to ensure that client reports are formatted and prepared to meet client needs. Collaborating and assist in the regular review and assessment of docketing procedures; participate in and coordinate updates to procedures; develop responsive procedural changes. About You Minimum three to five years of patent docketing experience preferred. Excellent organizational skills. Ability to work effectively and to prioritize under pressure; ability to meet deadlines under sometimes stressful conditions.

Position: Trademark Docket Specialist (HYBRID - REMOTE, Full time, Overtime may be required) Location: This position is open to applicants in the following locations - New York, NY. Seattle, WA. Boston, MA. Washington, D.C.., San Francisco, CA. Silicon Valley, CA. Chicago, IL. Houston, TX. Dallas, TX. Miami, FL. Philadelphia, PA. THIS POSITION IS DESIGNATED TO OPERATE ON A HYBRID IN-OFFICE SCHEDULE. THIS POSITION IS ELIGIBLE FOR REMOTE STATUS IF YOU HAVE 5+ YEARS OF EXPERIENCE IN TRADEMARK DOCKETING EXPERIENCE IN A COMPARABLE ENVIRONMENT AND EXPERIENCE USING CPI. Position Overview: This role involves collecting, analyzing, and entering data from international trademark authorities, legal partners, internal teams, and clients into a centralized docketing system. You will track important dates and relay critical reminders to legal professionals on a regular basis. The position requires frequent collaboration with attorneys and legal support staff to confirm that filings and documentation are completed in a timely manner. You will be responsible for generating, reviewing, and sharing docketing reports with internal teams, and assisting with onboarding new trademark portfolios. Qualifications: High school diploma required; additional education or experience with CPI docketing software is a plus Minimum of two years working in a trademark docketing role Strong communication abilities, both verbal and written Impeccable attention to detail and high-level proofreading capabilities Demonstrated ability to organize workload and meet deadlines effectively Independent and proactive work ethic with a professional approach Able to collaborate effectively with a variety of personalities and viewpoints Competent in using Microsoft Office; experience with customer relationship management systems and willingness to learn new digital tools Must be a collaborative team player

About the Opportunity This is an opportunity for a renewal coordinator/collections specialist to join a reputable owner/operator/developer in their Leasing Department. The ideal candidate for this position will have a minimum of 2 years of collections and/or renewal experience interacting with a large and varied customer base. Strong communication, problem solving, and analytical skills. Ability to work well under pressure with a high degree of energy. Excellent verbal and written communication skills with the ability to effectively and appropriately interface with a variety of individuals on a frequent basis. Proficient in Excel and Word. Role & Responsibilities The Renewal Coordinator/Collections Specialist serves as a liaison between current tenants and the Main Office. The RC/CS must be prepared to: Respond to tenant inquiries regarding lease renewal and collections matters in a timely manner including but not limited to: renewal rent negotiations extensions tenant cancellation clauses owner cancellation clauses re-qualifications tenant reference letters fitness center renewals ledger charges as per lease terms account reconciliation including but not limited to rent payments account charges late fees returned payments security deposits application of payments on ledger Prepare Rent Stabilized (RS), De-Controlled (DC) leases, Storage Space Agreements and Fitness Center Renewal Agreements according to mailing schedule and mail or email them to the residents. Process lease renewals, storage space renewals, fitness center renewals, extensions, and re-qualifications. Track and update inventory on the 30-Day report and Renewal Activity Report. Provide weekly updates on upcoming inventory to the Leasing Specialists Communicate with tenants and Leasing agents on status of lease renewals Request holdover actions to be commenced for failure to renew, failure to vacate and non-primary residence where applicable. Communicate with each tenant in arrears via email (3 rounds) providing tenant ledger and unpaid charges along with a follow up phone call to review tenant ledger and unpaid charges with tenants and respond to any tenant uncertainties. Note all correspondence with tenant in Yardi Memos and on the Arrears/Collections Master Spreadsheet for applicable month. Correctly categorize the collections spreadsheet according to the status of the arrears and follow up on pending payments. Prepare and distribute Collections correspondence with tenants. Qualifications and Education Requirements Bachelor's degree or related work experience Yardi Voyager experience beneficial Proficient in Microsoft Office Proactive, resourceful, and able to juggle multiple time sensitive deadlines Well organized and detail oriented Must be flexible to handle tasks outside of their job description $70,000 - $75,000 outstanding benefits, PTO, 401K match WFH Fridays, in office 9-5 M-Th

The Bilingual Domestic Violence Child Advocate reports to the Director of Residential Services and provides trauma-informed services to children and their mothers who enter the Emergency Shelter Program seeking safety from abuse. The Bilingual Domestic Violence Child Advocate is responsible for creating an empowering and supportive environment for the families in the shelter, with the primary focus on the children and their family unit, assisting them both in their time within shelter as well as networking with schools and supportive agencies in the community and building the family's resiliency beyond the family trauma. EDUCATION REQUIREMENTS & ADDITIONAL QUALIFICATIONS BA/BSW or commensurate experience. Must be bilingual (English and Spanish speaking). Must demonstrate cultural competency through either experience or education. Must have some knowledge and understanding of domestic violence and trauma. ADDITIONAL REQUIREMENTS: Excellent verbal, written, and public speaking skills. Knowledge of computer programs including but not limited to Microsoft Office Suite (Word, Excel, Power Point, Outlook). Bilingual in Spanish and ability to work with diverse communities. Valid Driver's License and reliable transportation. A motivated self-starter. Must be flexible for some evening and weekend shifts. ESSENTIAL JOB DUTIES Answer and help the 24-hour domestic violence hotline. Refers clients to YWCA internal programs providing counseling, workforce development, children's services, legal services, and other needed services, as well as appropriate community resources for services not covered by YWCA Union County, Create a trauma-informed setting within the shelter to aid the child's emotional and cognitive development while in shelter. Actively foster respectful behavior toward and between children in shelter. Model appropriate disciplinary practice in keeping with agency philosophy around children who witness domestic violence. Assist children in creating and understanding safety planning. Provide an initial assessment of children and identify individual needs of children who have witnessed domestic violence. Assess children upon intake for health concerns and support parents in addressing any health concerns identified. Educate and actively model behavior for parents on the effects of children witnessing domestic violence. Encourage parents and children to bond through group and family activities. Educate parents on parenting strategies through individual and group modalities. Facilitate workshops i.e., Art and/or Music. Educate parents and children on coping skills to assist with individual situations specific to witnessing domestic violence. Coordinate clients' participation in community events as needed. Attending staff meetings, conferences and training as directed. Represent agency as required at community events, health fairs, etc. Conduct outside presentations as required. Responsible for modeling healthy boundaries, respectful behavior, and open communication. Provide Director of Residential Services with information on potential problems and assist in the development of solutions and/or innovative approaches to problems. Maintain client's files. Other duties as assigned by Director of Residential Services. All positions within the shelter will be trained for answering the hotline, and for coverage of backup shifts. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to unable individuals with disabilities to perform essential job functions. While performing the job, this position typically involves sitting, standing, climbing stairs, walking, carrying (25lbs), lifting (25lbs), bending, stooping, and reaching. This position also requires operating a computer keyboard, firm/strong grasping, and repetitive hand control. The position also requires the ability to complete forms in personal writing, make and receive telephone calls, and operate office machines (copier, fax, and printer). This position is also subjected to outside environmental conditions. NOTE: This is a broad outline of the responsibilities and duties of the Child and Family Advocate and will be amended as needed to meet the program priorities of the YWCA Union County and their ensuring work requirements. This job description should not be construed as a contract. The Mission of the YWCA-USA The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. YWCA Eastern Union County Core Values Commitment to the mission and working together for the well-being of the community Integrity in relationships, practices, and decisions. Respect for each one's roles, diversity, and viewpoints. Compassion in understanding, attitude, and action. Empowerment to create positive choices, recognize potential, and reach goals. Excellence in practice and expectation.

We are looking for an experienced and dynamic SAP S/4 HANA FI-CO & SD Functional Expert to join our team. In this role, you will be responsible for implementing, configuring, and supporting SAP S/4HANA solutions with a focus on primarily Finance & Controlling (FI-CO) module. Hands-on experience with Sales and Distribution (SD) module is strongly recommended. You will work closely with business users, project managers, and technical teams to optimize processes and drive efficiency improvements across these critical business functions. Key Responsibilities: Functional Expertise: Provide expert knowledge and guidance on SAP S/4HANA FI-CO & SD modules, ensuring they align with business requirements and best practices. Implementation & Configuration: Lead the end-to-end configuration of SAP FI-CO & SD modules, including system design, business process mapping, and testing. Business Process Mapping: Analyze current business processes and collaborate with business stakeholders to design and implement SAP solutions that enhance efficiency and effectiveness. System Integration: Work closely with other functional and technical teams to ensure seamless integration of SAP FI with other SAP modules and third-party applications. User Support & Training: Provide ongoing support for end users, including troubleshooting issues, resolving incidents, and delivering training to ensure efficient system utilization. Project Management: Participate in project planning, execution, and monitoring for SAP S/4HANA implementations, upgrades, and enhancements. Ensure that project milestones are met within the agreed timeframes and budgets. Documentation: Create and maintain detailed system documentation, including functional specifications, configuration documents, and user manuals. Continuous Improvement: Identify opportunities for process improvements and optimization within SAP FI-CO module. Stay updated with the latest SAP S/4HANA features and functionalities. Testing & Quality Assurance: Lead system testing activities, including unit testing, integration testing, and UAT, to ensure system functionality meets business requirements. Key Requirements: Experience: At least 3 years of hands-on experience in SAP FI-CO & SD, with a strong focus on SAP S/4HANA solutions. Technical Knowledge: Solid understanding of SAP S/4HANA architecture and functionality mainly in FI-CO module, including configuration, master data, and reporting. Business Process Knowledge: Strong knowledge of business processes to translate business requirements into SAP solutions. Project Experience: Experience in SAP S/4HANA implementation projects, including at least one full lifecycle implementation. Problem-Solving Skills: Ability to analyze and resolve complex issues across FI-CO and OTC and provide solutions that meet business needs. Communication Skills: Strong interpersonal and communication skills to effectively work with cross-functional teams and stakeholders at all levels. Education: Bachelor’s degree in Business, Information Technology, or related field. Relevant SAP certification is a plus. Preferred Skills: Experience with integration of SAP FI-CO with other SAP modules like SD, PP, WM, or TM. Knowledge of SAP Fiori and SAP S/4HANA Fiori apps. Experience with SAP S/4HANA upgrades or migrations. Personal Attributes: Analytical thinker with strong problem-solving abilities. Detail-oriented with a focus on accuracy and quality. Ability to work in a fast-paced environment and manage multiple priorities. Strong teamwork and collaboration skills.

Job DescriptionBenefits: 401(k) 401(k) matching Flexible schedule Training & development Wellness resources As a Spray Tan Specialist at go GLOW Newtown Square, you play a pivotal role in the opening of our newest location and building brand awareness in the community! You will expertly bring out our clients' best, natural selves by providing personalized spray tanning services and exceptional skincare advice. Your role is to instill confidence in our clients, helping them feel confident in their skin. The Perks: Competitive hourly rate and opportunity to earn tips and commission $14-$35+/ hour inclusive of tips and commission High growth potential Complimentary services and product discounts Employee pricing at our other Brand locations (Restore Hyper Wellness) On-the-job training Flexible schedule 410k Key Responsibilities: Spray Tanning Expertise: Perform customized go GLOW spray tanning applications, ensuring each client's impeccable and natural-looking tan. Client Education: Provide knowledgeable guidance on long-term skincare, go GLOW products, and aftercare, empowering clients with the information they need to maintain their radiant glow. Exceptional Customer Service: Create a welcoming and inclusive environment for all clients, making them feel comfortable, valued, and at ease during their visit. Support client communication in the store and through the client management software messaging. Team Collaboration: Collaborate with the go GLOW team to uphold the company's values. Qualifications: Outgoing and Energetic: We are looking for candidates who are outgoing, energetic, and passionate about helping clients feel confident. No Previous Experience Required: No prior experience in the spray tan or beauty industry is necessary. We provide on-the-job training. Customer Service Oriented: Excellent customer service skills are of utmost importance. Making clients feel comfortable and welcome is a priority. Reliable: Be punctual and reliable, ensuring that clients have a positive experience during their appointments. About go GLOW: At go GLOW, we're dedicated to empowering people to radiate confidence from the inside out. Our mission is to enhance our customers' natural beauty through customized airbrush sunless tan applications while educating them on long-term skincare. Founded by Melanie Richards, a tenacious advocate for women's empowerment, go GLOW is more than a spray tanning company; it's a movement. We offer paraben-free, vegan formulations enriched with aloe and antioxidants, guaranteeing flawless tans and embodying a skincare transformation. We create an elevated salon experience, helping people find the confidence to feel their best every day. At go GLOW, we thrive, inspire, and glow brighter.

Options Graduate and Placement Programme Salary: Competitive Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options future growth and success. We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. Who are we? Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options? Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking. Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits. The Role The positions will be full-time, paid and based in New Yorkinitially, although there will be opportunities to work from company offices in Auckland, Belfast,Hong Kong, Singaporeand London for successful candidates. We welcome applications from graduates from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen. Essential Criteria Strong research, writing and communication skills. Ability to work in a fast-paced and changeable working environment. Customer service experience (comfortable working with senior management and business owners). Exceptional organisational skills and strong attention to detail. Desire to travel and see the world. Ability to work independently and manage your own projects in a professional manner. Solid competency in the following: Word, PowerPoint and Excel. Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role. Desirable Criteria Previous start-up, technology or business experience. Degree level qualification or equivalent in related field. A passion for start-ups, innovation and financial technology. Strong interpersonal skills with client facing experience. Project management skills and proven ability to manage own workload. (In the case of applications for technical positions, examples of previous work are encouraged.) How to apply Please submit a CV and cover letter to the Options Graduate and Placement Programmeon the Options Career Page at************************************** your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.

The team leader will form part of the management team to oversee the end-to-end Stock Management/Logistics Operations activities and act as a liaison point with the client, Partner Logistics Team and HCL Internal Teams This position will focus on Overseeing the operation including the day to managing the Stock and Logistics Operation, staff management, and other standard activities to ensure we meet our obligations to the client. Main Responsibilities includes but not limited to: Stock Management Overseeing the Monthly Stock Audits Maintaining agreed Stock Levels and working with the client/partner accordingly Interfacing with partner/delivery teams to ensure data integrity in Service First and associated systems Ensure fair distribution of work and redistribution in the event of staff absences Work with Teams to arrange Disposal of Equipment in line with Client Standards Work with Client on Current and Future Demands to for utilisation and demand management Facilitate ad-hoc Stock Verification required by HCL/Client Work with the Central Oversea the Monthly Peripheral usage/requirements to maintain Stock levels. Logistics Work with Delivery and Partner Teams to facilitate Stock Movements Track and Optimise Costs Work with Logistics Team to ensure kit is booked in and rationalise Part no. Staff Management Manage HCL and Partner staff as required Updating the engineer Shift Rota and Holidays/Sickness approval Oversees the on/off boarding of staff Ensure new team members have access to all required tools and training Ensures all Operational processes are followed and understood Taking ownership of escalations through to resolution on all appropriate requests. Act as interface for other HCL delivery teams (DSS, ITSD, Device Lifecycle Management) to drive processes and activities Ensure discussions and decisions lead toward closure Maintain healthy group dynamics Deputise as UK Stock/Logistics Operations Manager in his absence. Other Work with Central HCL HAM Team on reporting/analysis and actions Flexibility and teamwork and performs other duties as assigned by your reporting manager Technical Skills: Understanding of different types of end user IT Infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc. Good understanding of using IT Applications i.e MS Excel, Service Now and Outlook Good Analytical Skills and Data Analysis Business Skills: Ability to interact with HCL/RICO so as to ensure that the service is polite, efficient and responsive A self-starter with ability to work on their own initiative To work through issues analytically to a successful conclusion Ability to provide consistent, excellent support to entire staff, representing a variety of personalities and management levels Strong written and verbal communication skills (English and local language) Must be detail oriented and self-motivating HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.