Computer Field Tech Position- Harahan/New Orleans, LA
Support specialist job in New Orleans, LA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Senior Contract Support
Support specialist job in New Orleans, LA
The Senior Contract Support Specialist delivers advanced acquisition expertise on complex and high-value contracts and provides technical leadership and mentorship to junior staff.
Requirements
Manage complex pre- and post-award procurements including construction, A&E, and service contracts.
Conduct cost/price analysis and draft comprehensive contractual documentation.
Provide strategic acquisition advice to COs and program managers.
Mentor entry- and mid-level specialists in FAR/VAAR application.
Refine evaluation criteria and lead source selection efforts.
Collaborate with multiple sites and service lines to standardize procurement processes.
Qualifications
Education: Bachelor's degree or 24 semester hours in business-related fields.
Certifications: FAC-C (Level II/III or Professional) or DAWIA Level III preferred.
Experience: At least five (5) years of federal contracting experience within the past seven (7) years.
Specialized Experience Preferred: Construction/A&E, Complex Services, or Leasing.
DJS Financial Services is an Equal Opportunity Employer and values diversity at all levels of the organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or veteran status. Pay is determined based on experience, education, and geographic market conditions in compliance with federal and state transparency requirements.
Technology Support Specialist I
Support specialist job in New Orleans, LA
OSTS - New Orleans, LA Bill Rate: * Travel to Baton Rouge possible per business needs As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
Audio Visual Responsibilities of an On-Site Technician:
* Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
* Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
* Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
* Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
Technical Responsibilities of an On-Site technician:
* Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
* Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
* ServiceNow ticket management; prioritizing tickets and awareness of SLAs
* Supporting Microsoft Windows and MAC operating systems
* Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
* Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
* Printer support (installation, configuration, relocation, and troubleshooting)
* Event and Meeting Support (may occur on-site or off-site)
* Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
* Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
* VIP/White Glove support
* Occasional after-hour support may be required
Interpersonal skills an On-site technician should have:
* Outstanding customer service skills
* Excellent communication skills
* Great team mentality
* Self-motivated, organized, detail oriented, ability to multi-task
* Desire to learn and build a career as unique as you are
Experience Requirements:
* 2+ years of on-site technical support experience, or degree in related discipline
EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For list for 24th year. (US)
America's Greatest Workplaces for Diversity 2023 by Newsweek
IT Support Specialist
Support specialist job in New Orleans, LA
Job DescriptionSalary:
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dynamic PC Support Techician
Support specialist job in New Orleans, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Support Production Tech I
Support specialist job in Luling, LA
Responsibilities
Ensure production area is safe to work, productive and has required inventory
Maintain production machines and equipment
Ensure equipment and work floor is clean, safe, and well-maintained
Required Qualifications
Strong Communication skills
Ability to follow instructions
Good organization skills
Forklift experience
Familiar with documents, including but not limited to bill of lading and packing slips
Basic computer skills
Preferred Qualifications
Current Zachry or Zachry ROF'ed employee.
Knowledge of production
Problem Solving Skills
Physical Requirements
Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
Auto-ApplySupport Production Tech I
Support specialist job in Luling, LA
Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills
* Ability to follow instructions
* Good organization skills
* Forklift experience
* Familiar with documents, including but not limited to bill of lading and packing slips
* Basic computer skills
Preferred Qualifications
* Current Zachry or Zachry ROF'ed employee.
* Knowledge of production
* Problem Solving Skills
Physical Requirements
* Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
Auto-ApplyIT Support Center Specialist - Support Desk Level I
Support specialist job in Metairie, LA
Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member)
Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side.
Responsibilities:
Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques.
Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run.
Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database.
Proactively manage issues and problems, anticipating them like a Vulcan mind meld.
Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy.
Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work.
Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base.
Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories.
Hard Skills:
Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems.
Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems.
Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets.
Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars.
Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets.
Technicians must display the following:
Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon.
Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise.
Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard.
Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey.
Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew.
Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind.
Provide outstanding customer service to our clients, making them feel as cherished as the Force itself.
Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT.
Must have:
1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans.
A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients.
Pluses:
Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant.
Familiarity with ConnectWise products, like having your very own holodeck
If you have what it takes then please apply and join our team of intergalactic heroes!
Requirements
Basic Networking:
Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Basic troubleshooting of network connectivity issues.
Desktop and End-User Support:
Proficiency in troubleshooting Windows and mac OS operating systems.
Experience with hardware troubleshooting and repair (desktops, laptops, peripherals).
Software Support:
Familiarity with common software applications (Microsoft Office, web browsers, email clients).
Basic troubleshooting of software issues.
Account Management:
Experience with user account management (password resets, account lockouts) in Active Directory or similar systems.
Remote Support:
Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control).
Ability to assist users remotely with technical issues.
Basic Security Awareness:
Understanding of basic cybersecurity principles.
Familiarity with antivirus software and basic security practices.
Printer and Peripheral Support:
Experience with setting up and troubleshooting printers and other peripherals.
Mobile Device Support:
Basic knowledge of mobile device configuration and troubleshooting (iOS, Android).
Documentation:
Ability to document incidents, solutions, and procedures clearly and accurately.
Customer Service:
Strong communication and interpersonal skills.
Ability to explain technical issues to non-technical users.
Time Management:
Ability to prioritize and manage multiple tasks efficiently.
Willingness to Learn:
Openness to continuous learning and professional development.
Ability to adapt to new technologies and tools.
Surgical Support Specialist-2nd Shift
Support specialist job in New Orleans, LA
Seeking a motivated, high-energy candidate with a strong customer service background in fields such as medical, restaurant, hotel and hospitality for a customer service position based in the Operating Room at one of our accounts in New Orleans, LA. Surgical Technologists and CRCST Certification a plus.
Connected Surgical will provide training.
Qualifications
IAHCSMM or CBSPD, CRCST preferred or must be obtained within 6 months of hire (CSi provides all study material and exam fee)
Customer service background
High level of professionalism
Responsible and dependable
Strong interpersonal communication skills
Management experience a plus but not required
Strong rapport building skills
High-energy
Self-Motivated
Desires opportunities for advancement
College Degree a plus but not required
About the Company
Connected Surgical is a fast-growing customer service-based company that provides services and support for minimally invasive surgical procedures to our customers across the US. We provide surgical instrumentation, video systems, technical support and sterile processing to our customers while delivering them cost savings averaging 30% annually.
About the Job
The job entails supporting minimally invasive surgical procedures in the operating room. Interacting with customers (surgeons, nurses, hospital management, and surgical technologists) on a daily basis. You will be determining needs of the surgeon prior to the procedure; assisting in setting up the operating room and pulling all necessary instrumentation for the procedure; are in the room and available to help troubleshoot video equipment and answer any questions or address any complaints of the surgeon, nursing staff or surgical technologists may have.
Advancement Opportunities
Connected Surgical is a fast-growing company with many opportunities for growth both locally and nationwide. We never hire managers from outside of the company. Every manager employed by Connected Surgical started out originally in this role. Connected Surgical also has a Management Development Program to develop employees that are interested in advancing with the company. Management opportunities available after 1 year of employment.
Schedule:
2:30PM-11:00PM Mon-Fri rotating call on weekends and holidays with the rest of the CSi team.
Must be able to train on day shift from 6:30AM-3:00PM for the first two-three weeks of employment.
Benefits:
Complete Medical, Dental and Vision benefits of which Surgical Concepts & Innovations covers 75% of the cost of those insurance plans on behalf of the employee. Employee responsibility is only 25%.
Life Insurance
Short and Long Term Disability
Accident Insurance
Critical Illness Insurance
401k Retirement with company match
10 days of PTO annually, accrued each bi-weekly pay period.
5 days of paid floating holidays annually
7 paid holidays annually
Employee Reward and Recognition Program
Raises annually
Pay:
Connected Surgical offers competitive starting salaries based on level of education and experience. Employees are salaried employees who start out at $44,100/year if not certified or $47,100/year if certified.
Patient Support Specialist
Support specialist job in Hammond, LA
Performs customer service functions in the clinical office setting. Essential Functions: * Responsible for all incoming calls. * Scheduling of medical and dental appointments. * Follow up on No-Show appointments. * Working of the Dental Recall List.
* Inform patients of past due balance at point of contact.
* Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
* Retrieve appointments and messages from Patient Portal on a daily basis.
* Complete Patient Registration for medical and dental patients.
* Insurance Verification
* Collection of copays, deductible, and fees.
* Preparations for next day's schedule
* Other reasonable duties as assigned
Requirements
SKILLS & ABILITIES
Education: High School Diploma or GED Certificate required
Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
* Ability to communicate in English, both verbally and in writing.
* Ability to communicate in different languages desired.
* Excellent customer service skills
* Ability to type 40 wpm desired
Salary Description
$12.50 - $15 per hour
Help Desk Specialist
Support specialist job in Slidell, LA
The organization is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs.
Key Responsibilities
Provide assistance to all DoD personnel regarding the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management. Perform functional analysis to identify process steps, tasks, and inter-relationships.
Develop, update, and maintain project documentation, including specification manuals, system procedures, presentations, and training materials. Translate processes into clear visual depictions to support understanding and compliance.
Support a 24x7x365 operational environment, with availability to work weekends, overnights, and Federal holidays as required. Participate in special projects and collaborate across teams to ensure mission continuity.
Work directly with customers and technical staff to enhance understanding of requirements and coordinate implementation of improvements. Maintain system integrity through documentation and analysis of anomalies to ensure optimal performance.
Troubleshoot and resolve issues related to customer-specific operating systems and applications. Define and classify level, priority, and nature of problems, escalating when necessary. Manage the full lifecycle of trouble tickets-opening, tracking, and closing-ensuring ownership and end-user satisfaction.
Provide exceptional communication and customer service in a mission-critical environment. Complete additional training as required to support legacy systems.
Requirements
Associate degree or equivalent technical training with a minimum of 2 years of relevant experience.
Ability to obtain a Favorable Public Trust (CoPT) determination and hold U.S. citizenship.
Demonstrated technical proficiency in computer hardware, software, and networking systems.
Experience in installation, configuration, and troubleshooting of computer systems.
Ability to work effectively in an office environment, including extended computer use and communication via telephone, email, and in person. Some travel may be required.
Commitment to continuous learning and training to support evolving DoD travel systems.
New Orleans Program Specialist
Support specialist job in New Orleans, LA
JOIN AN AMAZING TEAM. HAVE FUN. MAKE AN IMPACT.
HELP US CHANGE THE WORLD!
Booster is a school fundraiser on a mission to change the world. Proudly serving schools and millions of students nationwide, we are reinventing how schools do fundraising. If you love the idea of impacting students, working with an amazing team, thriving in a high-energy environment, and having fun, this job is for you!
OUR VIRTUES:
Every Booster team member embodies these six virtues:
GRATITUDE: We express gratitude daily. We live a life of humble optimism thankful for all we have been given to steward.
WISDOM: We pursue wisdom with a growth mindset. We have a teachable posture and a love of learning. We seek to live holistic lives of integrity seeking wisdom daily.”
CARE: We generously give honoring attention to others. We serve, listen, and lead with hospitality. Care means we love our community and they know it and they feel it.
COURAGE: We live and lead with confidence and bravery. We have hope and a bias for action. We take initiative personally and professionally.
GRIT: We persevere with resilience knowing that endurance builds character. We take the long view with the right perspective and we love a challenge.
CELEBRATION: We love to celebrate the value of others. We take great joy in enthusiastically affirming others' strengths and accomplishments.
THE PROGRAM SPECIALIST ROLE AND WHY IT'S IMPORTANT TO BOOSTER:
Booster is growing at double-digit rates each year. To keep up with that tremendous growth, we're looking for fun-seeking world changers who want to jumpstart their careers and make a difference in the lives of others. As a Program Specialist, you and your team will be the face of the Boosterthon program on elementary school campuses. Alongside your team, you'll serve on campus with excellence, help schools reach their fundraising goals, and positively impact students. You'll continually display enthusiasm, professionalism, and intentionality to serve schools with remarkable client care. We hire both full-time and part-time Program Specialists.
HERE'S WHY THIS IS A GREAT CAREER STEP FOR YOU:
This is an ideal part-time job or first job out of college for someone who wants to do fun, impactful work alongside a community of world-changing leaders. In this role, you'll learn a variety of valuable skills, receive coaching to help you succeed, and have the opportunity to grow personally and professionally.
YOUR DAY-TO-DAY WILL INCLUDE:
Teaching and presenting character curriculum to students in schools daily.
Setting up and hosting our premier fitness fundraiser, the Boosterthon Fun Run.
Motivating students to raise funds for their school.
Engaging with teachers, parents, and administrators.
Learning and understanding our business models and principles.
Being a part of a team that models Fitness, Leadership, and Character to others.
WHO WE'RE LOOKING FOR:
Here are some signs that you'd be a great fit for this role:
Excellent Communication - You can connect professionally and enthusiastically with students, faculty, and staff through written and verbal communication.
Positive Attitude - You display optimism, enthusiasm, and intentionality when interacting with clients and the team.
Growth Mindset - You demonstrate a continual desire to learn and grow both personally and professionally.
Good Judgment - You have a strong sense of self-awareness and emotional intelligence.
Outcome-oriented - You are a hard worker who gets things done in a timely and efficient manner.
REQUIREMENTS:
You're a licensed driver with reliable transportation
You can pass Booster's Background and Motor Vehicle check
You're able to lift up to 45 lbs.
You're able to be active and on your feet while on campus
On the days you work, you have full-day availability from 7 am - 4 pm.
BENEFITS AND PERKS:
Career Development Opportunities: Upward mobility in the company
Bonus Opportunities: Recruiting Bonus
Fun and Engaging Culture: Team events, award ceremonies, free lunches, dinners, and more!
Travel Opportunities: Ability to travel nationally to serve schools across the nation.
COMPENSATION:
$15 - $17 per hour, non-exempt
Are you ready to change the world with us? If the answer is yes, this opportunity is for you!
Auto-ApplyOCDD Support Coordinator
Support specialist job in Covington, LA
Requirements
Support Coordinator Qualifications:
A Bachelor's or Master's Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
A Bachelor's or Master's Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services;
A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services;
A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits.
Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
Will be required to pass Easterseals Louisiana's background check and driver's license check
Support Technician
Support specialist job in New Orleans, LA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyRegistered Peer Support Specialist
Support specialist job in Harvey, LA
The Registered Peer Support Specialist (RPSS) is an active member of the Choices' Jefferson Parish Mobile Crisis Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Lead Clinical Evaluator, the Registered Peer Support Specialist functions as a role model to clients; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer or family information for continued stabilization. The Registered Peer Support Specialist performs a wide range of tasks to assist peers of all ages, from young adult to old age, in regaining optimal functioning within the community and mastery over their own recovery process.
The Choices Jefferson Parish Mobile Crisis Team are responsible for 24/7 mobile emergency responses for youth and adults experiencing a behavioral health crisis in Jefferson Parish. The MCS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MCS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MCS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.
Essential Duties and Responsibilities
Can articulate the mission, vision and practices of the MCS program consumers.
Communicates the practice expectations of the emergency response system to consumers, community partners, and funders.
Responds to crisis referrals according to Choices' policy.
Provides back up when requested if contacted by first responders.
Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system.
Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners.
Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns.
Maintains positive working relationships with co-workers.
Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals with mobile crisis response services.
Ensures collection of all necessary service data.
Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
Willingly completes other duties as assigned to advance the mission of the Mobile Crisis Team.
Qualifications
High School Diploma or GED. Some college preferred.
Prior 2 years' experience with behavioral health crisis response.
Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
Required - Registered Peer Support Specialist certification.
Familiarity with area resources.
Highly organized, and effectively manages multiple priorities simultaneously.
Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
Enthusiastic about advancing system change within the community.
Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle.
Salary: $18.00 - $20.00/hour ($37,440-$41,600 annually) dependent on experience
Benefits Include:
Medical, Dental, Vision
Employer Paid Life Insurance, Short & Long Term Disability
401k Match
Tuition Reimbursement
Paid Parental Leave
Generous PTO plan
Qualified employer for the Public Service Loan Forgiveness Program
Service Desk Technician
Support specialist job in Kiln, MS
Seeking a Service Desk Technician to provide Tier 1 call center support for a federal customer. This position is hybrid and based in Kiln, MS.
Responsibilities
Provide Tier 1 services by working directly with the Service Desk and staff to ensure service levels are met.
Respond to and diagnose incidents through discussions with users.
Support end users on a variety of technical issues, including PC, server, or mainframe applications and hardware.
Identify, research, and resolve technical problems.
Respond to telephone calls, email, and personnel requests for support.
Document, track, and monitor incidents to ensure timely resolution.
Interact with network services, software engineering, or applications development teams to restore service or identify root causes.
Simulate or recreate user problems to troubleshoot operating difficulties.
Recommend systems modifications to reduce recurring issues.
Operate within Service Desk performance metrics, including first call resolution and speed of answer.
Perform password resets on applicable systems.
Collect caller information and ensure tickets are accurately documented in the ticketing system.
Use the knowledge base to guide callers through problem resolution.
Ensure email service requests are processed within contractual limits.
Support Tier 1 email team cross-training for phone support when needed.
Acknowledge every contact, document accurately, and resolve or escalate issues as appropriate.
Qualifications
Required Skills and Experience
High school diploma or equivalent.
02 years of relevant experience.
Basic understanding of computer systems and their use.
Preferred Skills and Experience
MCSA Office 365 certification.
ITIL Foundation certification.
Ability to obtain and maintain a Public Trust clearance.
Working Place: Kiln, Mississippi, United States Company : 2025 Sept 11 Virtual Career Fair - GovCIO
Administrative Support Specialist
Support specialist job in Metairie, LA
Job Description
About You
Are you a customer service superstar who enjoys making great things happen for other people? Do you thrive on the sense of accomplishment from a job well done and take pride in knowing your work has a positive impact on others? If you are looking to share your excellent customer service skills and experience with an equally passionate team of service givers, we want you to join our team. The Administrative Support Specialist role is a unique position in our company that provides great insight to all departments and how we work together to meet our goals and fulfill our mission.
We are looking for a dynamic individual to fill an important role on our team. We need someone who is detail-oriented, self-motivated and has a positive attitude. We are looking for an individual who is passionate about fulfilling the needs of others and enjoys being a solutions provider. If you consider yourself the "go-to" person, this opportunity may be the one for you! You will play an integral role in our process of delivering the best products and service to our clients as well as helping to ensure the compliance and integrity of our internal policies and procedures.
This position reports directly to our Human Resource Manager who is passionate about the experience of individuals with our organization, both clients and team members. You will be supported with on-the-job training, additional learning and development opportunities, and the strong relationships you will develop with your new work family. You will have the benefit of working with the latest industry-leading technology and learning more about the ever-changing world of payroll and human resources.
About Us
At Jenn Full Demo Site, our core focus is growing a reliable business with passionate people. We are committed to providing our client partners with a strong relationship built on experience, knowledge, respect, and trust. We support their businesses by offering the latest technology, customized training, and top-notch customer service. We are an employee-first organization who values collaboration, culture, personal and professional development, and regular feedback. As a multiple year nominee for CityBusiness Best Places to Work and a recent Inc 5000 and LSU 100 inductee, we are proud of our progress and enjoy celebrating our successes with our team.
We believe in working hard and playing hard, so we make time for the fun stuff, too. Fall Festival, Easter Egg hunts, and Escape Rooms are just a few of our past events. We also enjoy monthly team events like potlucks, breakfasts, game days, and theme days. We have an annual crawfish boil where our families are invited as well as an annual holiday party. Our Wellness Committee encourages healthy habits by promoting health challenges and scheduling team events such as yoga and lunch-and-learn seminars. It is also important for us to give back to the community that supports our growth. This year, our charity of choice is NOFA Nola (No One Fights Alone), and we participate in and support NOFA events throughout the year to reach our committed annual goal. If you're looking for a "family" environment where you are appreciated and recognized for your contributions, Jenn Full Demo Site is the place for you!
About the Position
The detail-oriented, energetic, people-focused team player will:
Ensure all visitors are greeted properly, determine the nature of their visit, and have them sign the visitor's log before proceeding beyond the reception area.
Answer phone calls and direct them to appropriate parties or take messages.
Sort and distribute incoming mail and packages, following established procedures.
Perform general office duties such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
Photocopy, scan, file/archive, and retrieve documents ensuring appropriate safeguard of such documents related to confidentiality.
Conduct research, compile data, and prepare papers for consideration and presentation by managers and executives.
Verify ACH, Tax Deposit, and Bank Account Reconciliation processes.
Print, sort, package, and arrange delivery for client checks, reports, and quarterly and annual returns per client delivery instructions.
Schedule preventive maintenance and on-demand service appointments with equipment vendors.
Manage inventory of office supplies and equipment.
Other duties as assigned.
The Boring Stuff
This is a full-time position based on 40 hours per week.
Primary working hours are 8:00 a.m. to 5:00 p.m. Monday - Friday.
High School Diploma or equivalent is required.
The ability to work independently and prioritize effectively to meet goals is essential.
Compensation is hourly and depends on skills and experience.
Must have reliable transportation.
Must be willing to deliver to local clients in the Metairie area. Mileage is reimbursed at the current federal rate per mile.
Must be proficient in Microsoft Office (or Google Drive) applications (Word, Excel).
Computer Field Technician
Support specialist job in Harahan, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist - North Shore
Support specialist job in Hammond, LA
Job DescriptionSalary:
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
OCDD Support Coordinator
Support specialist job in Covington, LA
Job DescriptionDescription:
Our Support Coordinators (case managers) who serve the OCDD (Office of Citizens with Developmental Disabilities) population, serve a caseload of about 35-45 participants. These participants live in their homes and communities and receive support (which can be physical, medical, educational, or vocational) to assist them in remaining in their desired settings. The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community-based services and support the participant receives.
Support Coordinators must be agile and responsive in their ability to meet the changing needs of participants and service provision requirements. Support Coordinators are also responsible for the support of participants throughout emergent situations and all public emergencies including weather-related evacuations. While this position is a hybrid office and remote work, for the first 90-day you will be required to be in the office full time.
ESSENTIAL JOB RESPONSIBILITIES:
Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts
Conduct and complete annual CPOC's according to funder's timelines
Plan, schedule, and coordinate quarterly meetings with participants and providers.
Respond to participant changes in needs, completing/submitting appropriate paperwork.
Research, access, and link services
Communicate and work with providers to ensure appropriate service provision.
Maintain all responsibilities and requirements regarding critical incidents.
Meet with supervisor for weekly supervision, consultation, and participant needs.
Attend and participate in weekly staff meetings.
Attend and complete required training.
Support participants throughout emergent situations and all public emergencies including weather-related evacuations.
This position is a mandated reporter. The Louisiana Children's Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect.
Requirements:
Support Coordinator Qualifications:
A Bachelor's or Master's Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
A Bachelor's or Master's Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services;
A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services;
A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits.
Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
Will be required to pass Easterseals Louisiana's background check and driver's license check