Support specialist jobs in Newport Beach, CA - 1,539 jobs

The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers

Omninet Capital is seeking an IT Help Desk / Systems Administrator to join the team in Beverly Hills. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization's IT infrastructure. This role serves as a key point of contact for onsite and remote employees, resolving hardware, software, and connectivity issues, while also supporting core systems such as Active Directory, Office 365, endpoint security, and workstation deployments. The ideal candidate combines strong customer service skills with hands-on technical expertise, operating comfortably in both reactive support and proactive system maintenance. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements. Key Responsibilities Provide support for onsite and remote staff through RMM, phone, chat, and in‑person interactions Troubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devices Diagnose and resolve user problems with respect to hardware/software, login and application issues Assist with user onboarding/off-boarding, including computer setup and account provisioning Assist with monitoring system performance, server health, storage usage, and critical services Support Group Policy management including creation, updates, troubleshooting, and deployment validation Help with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM) Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printers Contribute to maintaining asset inventories, license tracking, and hardware lifecycle planning Support IT projects such as system upgrades, migrations, or cloud adoption initiatives Prepare and deploy new workstations and laptops Ensure systems are properly domain‑joined, patched, secured, and configured with required applications Migrate user data, backup files, and ensure smooth transition during device replacements Qualifications 3+ years of experience in Systems Administration and Help Desk Support Strong hands-on experience supporting Windows 10/11 environments Working knowledge of Microsoft 365 ecosystem, including: Office applications (Outlook, Word, Excel, PowerPoint) Teams, SharePoint, and OneDrive administration and end-user support Experience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripherals Practical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies) Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists) Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacement Exposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policies Ability to support onboarding and off-boarding processes, including device configuration and access provisioning Strong troubleshoot, documentation, and time-management skills Excellent communication skills with the ability to explain technical issues to non-technical users Omninet Capital, LLC is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. We recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs. Omninet complies with all applicable state and local fair employment practices laws, including the California Fair Employment and Housing Act (FEHA).

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

We are seeking a Senior Support Specialist to provide advanced project management support for complex, multi-disciplinary initiatives. This role plays a critical part in pre-construction and construction planning, project controls, data integrity, and coordination across large project teams, with the ability to independently manage key project activities. Key Responsibilities Support pre-construction and construction planning by driving action items, monitoring adherence, and serving as a subject matter expert for project tools and systems of record. Assist Project Managers with reporting, schedules, budgets, metrics, and stakeholder updates; adapt project methodologies as priorities shift. Maintain sophisticated project schedules using Microsoft Project and related tools. Develop, manage, and control project documentation, including version control, storage, and access within structured document libraries. Analyze project data, identify risks and issues, and deliver clear, actionable status reports. Independently manage select project activities for complex projects, including change management, change orders, and construction modifications. Coordinate resolution of design, permitting, easement, and construction issues; support work order review, material procurement, and construction authorization. Collaborate with large, cross-functional teams (30+ members) and communicate effectively with tact and professionalism. Requirements Associate degree or higher in a business, technical, or related discipline (or equivalent experience). 5+ years of project support experience. Advanced Excel skills, including Pivot Tables. Proficiency in Microsoft Office (Word, Excel, Project, PowerPoint, SharePoint, Teams, OneDrive). Strong communication, analytical, and coordination skills. Strongly Preferred Electric utility experience. Familiarity with Power BI. Primavera P6 experience.

COSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This is a customer-facing role that works closely with Sales, Operations, and IT teams to support client service, quotation preparation, and system and process optimization initiatives. Specific Responsibilities and Duties include, but are not limited to: Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing. Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests. Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals. Assist with system optimization initiatives, including WMS / ERP / OMS requirements gathering, system testing, user support, and rollout coordination. Coordinate cross-functional activities related to new customer onboarding, special projects, and ongoing operational improvement initiatives. Monitor warehouse operational performance and support the preparation of process documentation, operational reports, and internal tracking materials. Support continuous improvement efforts by identifying process gaps and assisting with solution development and implementation. Additional Qualifications and Requirements: Associate degree or above in Logistics, Supply Chain, International Trade, or a related field. Minimum 2 years of overseas warehouse or 3PL operations experience (required). Hands-on experience with WMS / ERP systems and related operational workflows. Prior customer-facing or client support experience in a logistics or supply chain environment. Project coordination or project assistant experience preferred. Familiarity with cross-border e-commerce and fulfillment models, including B2B / B2C, FBA / FBM. Fluency in English and Mandarin Chinese (written and verbal) is required. Strong proficiency in Microsoft Office Suite, particularly Excel, as well as other Office tools. What We're Looking For: Strong communication and coordination skills with the ability to work effectively across teams and functions. Detail-oriented, well-organized, and execution-driven with a strong sense of ownership. Ability to manage and prioritize multiple tasks in a fast-paced warehouse and operations environment.

What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

Title: Healthcare Technology Support Analyst Duration: 3-6-month contract to hire Pay Rate: $30/hr- $40/hr W2 Required Qualifications: Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills. Ability to work flexible hours, including nights and weekends Working knowledge of wireless network configurations and limitations related to a clinical environment Strong interpersonal communication skills to effectively interface with internal and/or external customers Understanding of Networking Terminology such as DNS, DHCP, WINS Thorough understanding of Microsoft Active Directory and Group Policies Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner Ability to independently problem solve End-user Computing issues Prior experience supporting clinical end users in a rapidly changing environment Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU 4+ years desktop support experience in a networked business environment Extensive experience with Windows Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner General knowledge of Phone devices and support of communications applications such as Voalte Experience using Microsoft Office Applications Preferred Qualifications: Experience working with Epic EMR and its various modules Prior experience supporting end users in the Clinical environment Prior experience supporting Biomedical Device Integration

Join Astiva Health - Where Compassion Meets Innovation At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We're not just building networks, we're building trust, equity, and better outcomes. If you're ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team. What You'll Do The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels. Why Astiva? We're more than a health plan-we're a movement toward better care. At Astiva, you'll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us. Your Impact and Core Responsibilities · Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership. · Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email. · Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements. · Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently. · Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance. · Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization's quality performance metrics. · Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams. · Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations. · Flexibility: Perform additional duties as needed to support departmental goals and organizational success. · Enhances Provider satisfaction and engagement through responsive and proactive support. · Improves operational efficiency by resolving Provider issues quickly and accurately. · Supports compliance and data integrity through diligent verification and documentation. · Contributes to quality care outcomes by facilitating Provider participation in key health initiatives. · Strengthens the organization's reputation and performance through effective provider relations and collaboration. What You Bring Education & Experience · Bachelor's degree in Business, Healthcare Administration, Finance, or equivalent experience · 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies · Strong working knowledge of Medicare, Medicaid and HMO health plan required. · Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset · Self-motivated with a positive attitude and customer service orientation · Strong written and verbal communication skills · Fluent in Vietnamese, Korean, Spanish, or Chinese preferred Benefits That Support You · 401(k) Retirement plan · Health, Dental, and Vision Insurance · Health savings account · Life insurance · Paid time off and Holidays · Referral program · Free catered lunches

Pay Range: $20 - $23 per hour Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Intake Specialist plays a critical role in our company and we need an individual who has excellent written and verbal communication skills, proficient in customer service, practice management software, healthcare documentation, benefits verification, and community resources. How will you help create a World Without Limits: Handles incoming phone calls on the intake line and assists callers with intake inquiries Efficiently gathers all pertinent information from the first point of contact with potential client families and offers excellent customer service experience while doing so Represents Behavior Frontiers positively to families interested in ABA services for their child(ren) Creates Salesforce profiles for incoming referrals and maintains database, updating profiles timely Responds to emailed referrals Maintains positive communications with all funding sources, clients, and coworkers Maintains complete confidentiality in matters of company operations, personnel, and clients Meets individual weekly and monthly targets Supports team in meeting departmental weekly and monthly targets Interfaces effectively with other departments and builds strong working relationships with peers in adjacent departments, such as Recruitment and Client Service Departments Requirements: Ability to work in a high paced, competitive, performance-based environment Ability to provide excellent customer service Proficient in or motivated to learn health practice management software, healthcare documentation, benefits verification, and community resources Excellent verbal and written communication skills in English Excellent reading comprehension and analysis skills Initiative and team building skills in order to develop internal, and external relationships Sense of urgency and ability to convey why Behavior Frontiers is the best choice in seeking care Ability to multi-task with urgency in order to meet all agreed upon deadlines Effective planning, organizational skills, time management and prioritization; attention to detail Unwavering commitment to confidentiality of client PHI High School Diploma or GED Provide negative TB test results Able to clear FBI & DOJ fingerprinting Valid Government ID Preferred but not required: Bilingual in Spanish or other language Bachelor's Degree Knowledge of Salesforce Knowledge of Applied Behavior Analysis therapy Preferences will be overlooked for the right candidate Responsibilities: Effectively manage incoming phone calls on the intake line and assists callers with intake inquiries Efficiently obtains any and all pertinent information to guide potential clients through the intake process until they are connected to care Represents Behavior Frontiers positively to families interested in ABA services for their child(ren) Creates Salesforce profiles for incoming referrals and maintains database, updating profiles in a timely Maintain and nurture positive communicative relationships with all funding sources, clients, and coworkers Maintains complete confidentiality in matters of company operations, personnel, and clients Ensure you continue to meet Key Performance Indicators (KPI) for weekly and monthly goals Conducting improvement/planning meetings with manager when KPIs are not being met Supports team in meeting departmental weekly and monthly targets Why Behavior Frontiers is perfect for you: Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule! 401K Plan with company match after 6 months of employment Paid Personal Time Off Paid Holidays Paid Sick Leave Medical, Dental and Vision insurance Opportunities for career advancement Performance and promotion raises Paid mileage & drive time Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.) Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos Deals: Exclusive discounts and savings to 500+ companies and more! Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more! Lab Testing Discounts: 10-80% off costs of routine lab work New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide Why work for Behavior Frontiers? Visit our benefits & perks page to learn more! Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.

Job Title - Health Information Services Technician Job Details - Torrance, CA 90048 Pay Rate - $30/hr Shift - Day 5x8-Hour (08:00am - 04:30pm) Job Details - Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application Years of Experience: At least 3 years of relevant experience - • Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc. • EPIC/ROI (release of information module in EPIC) experience min 1 year required • Some knowledge of HIPAA and Release of Information • Kofax, use of PDF application • Preferred RHIT/RHIA but no licensure required HS DIPLOMA OR GED REQUIRED. Position Responsibilities/Expectations: -Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. -Address customer inquiries for patient information, assists callers with making record requests and general customer service. -Educate customers on information confidentiality and privacy regulations -Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. -Identifies and responds appropriately to both internal and external customer needs utilizing available resources

Job Title: Fleet Specialist Reporting to: Market Manager About 8Fleet: 8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we're searching for passionate team members to join and grow with our team. You'll be involved in every aspect of the operations as we rapidly expand across Los Angeles and beyond! About the Role: We are looking for a highly organized and reliable Fleet Specialist to join our team. In this role, you'll be a key part of our daily operations, ensuring our fleet of vehicles is ready for our drivers at the start of each shift and accounted for at the end. You'll be the point person for all things related to vehicle access and readiness, helping to maintain a smooth and efficient workflow for the entire team. This is a hands-on position that requires strong attention to detail and a proactive approach to problem-solving. What You'll Do: Vehicle and Key Management: Distribute and collect assigned vehicle keys and other necessary equipment at the start and end of each shift. Fleet Readiness: Assist with basic cleaning and staging of vehicles to ensure they are ready for use. Vehicle Inspections: Conduct thorough pre- and post-ride inspections to identify and report any damage, mechanical issues, retrieve and log any lost or missing items. Technical Support: Troubleshoot basic issues with fleet applications and other in-vehicle technology, escalating more complex problems as needed. Reporting: Maintain accurate records of key assignments, vehicle condition, and shift activity. General Support: Provide administrative and logistical support to the fleet management team as needed. What You'll Bring to the Table: A high school diploma or equivalent is required. Previous experience in a logistics, warehouse, or fleet-related role is a plus. Exceptional attention to detail and a strong ability to manage multiple tasks and responsibilities at once. Excellent verbal communication skills and a professional, positive attitude. Basic knowledge of mobile applications and the ability to learn new software quickly. Physical Requirements: Ability to stand for extended periods, as well as lift, bend, and move around a vehicle yard. Must be able to pass a background check. Equal Opportunity Employer: 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Disclaimer: This job description may be updated at any time without prior notice.

On-Site: 100% (local candidates only) Contract Length: 6 months (possible extension/conversion to FTE) Pay Rate: $26-$30/hr Schedule: Monday-Friday | 8:00 AM - 5:00 PM Interview Process: 2-3 steps (Video/Teams) The Desktop Support Technician provides hands-on technical support to end users in a large, fast-paced healthcare enterprise environment. This role is responsible for supporting desktop hardware, software, and peripheral devices across multiple on-site locations. Key responsibilities include device imaging, troubleshooting and repairing PCs, laptops, and Macs, printer installations, network connectivity support, and assisting both on-site and remote users. The technician will work closely with IT teams to resolve issues efficiently, support user moves and equipment deployments, and ensure a high level of customer service while adhering to established IT processes and best practices. Key Responsibilities Provide desktop and technical support to end users across hospital and clinic locations Image PCs, laptops, and Macs using SCCM and Casper Troubleshoot, maintain, and repair hardware, software, and peripherals Install and support printers and activate network ports (including desktop patching in IDFs) Support remote users, remote sites, and assist with user/departmental moves Escalate technical or customer service issues as needed for timely resolution Maintain spare equipment and parts inventory; prepare defective parts for shipment Follow Keck Medicine of USC IT processes and recommend process improvements Attend vendor training to stay current on workstation and peripheral support Participate in on-call rotation and perform other duties as assigned Required Qualifications High school diploma or equivalent (Associate's degree preferred) 6 months to 2 years of IT/Desktop Support experience Hands-on experience or exposure to: Cerner & Kronos (MUST HAVE) Strong communication skills (candidates must be pre-vetted for clear and effective communication) Comfortable working in a healthcare and enterprise IT environment

Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

Sales Operations Specialist About the Role: We're looking for a Sales Support Specialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up Works cross functionally with manufacturing and management teams and resolving issues timely as required Proactively interface with customers and serve as a point of main contact as request Coordinate sales related activities and maintain/monitor accurate data with efficiency Prepare sales operation reports and presentation materials as request Support sales administrative related functions Exercise creative thinking and apply experiences to improve processes as needed Qualifications & Skills Bachelor's degree in Business, Operations, or a related field (preferred). Proficient in Microsoft Office (Excel, PowerPoint) and SAP. Background in B2B and distribution business models; experience in tech industries is a plus. 2-5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred. Ability to work effectively under pressure and meet challenging targets. Strong sense of accountability, ownership, and a positive attitude. Excellent problem-solving skills with attention to detail for coordinating and following up on requests. Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment. Strong written and verbal communication skills to engage with customers and internal stakeholders. Team player with flexibility and the ability to self-manage. Preferred: Operational experience in distribution business.

About The Role Our Workforce Security team is seeking a contract professional to support our Vendor Security Program (VSP), with a primary focus on the coordination and operational management of third-party and vendor-related security support requests. Reporting into the Workforce Security team, you will work closely with security, privacy, governance, and business stakeholders to ensure requests are triaged, tracked, and communicated efficiently. Requests may include technical reviews for engineering vendors, compliance and governance checks, and general vendor onboarding or integration support. You will not be responsible for performing technical reviews, but you will coordinate, convey outcomes, and ensure stakeholders are kept informed throughout the process. You will also provide key insights into optimizing our Business Process Engineering This is a focused, hands-on role designed to provide essential support and accountability for our vendor security operations over an initial six-month period. Key Responsibilities Coordinate the intake, triage, and assignment of security-related requests for corporate and engineering vendors Track and manage the health and status of ongoing requests, ensuring timely progress and accountability with supporting teams Clearly and effectively communicate status, requirements, and outcomes to internal stakeholders, including security engineers, IT, procurement, legal, and business units Serve as a point of contact for the Workforce Security team's vendor security operations, facilitating alignment of requirements, status and updates Suggest and implement improvements to processes, documentation, and light automations that support the role Manage multiple concurrent requests from numerous and different areas of the corporate environment Skills For Success Excellent written and verbal communication skills, with the ability to convey technical details, process expectations, and security context to a variety of audiences Demonstrated ability to manage and coordinate multiple ongoing projects or requests in a fast-paced, complex environment Knowledge and experience in the areas of Business Process Engineering (BPE) Broad familiarity with information security disciplines and topics in the areas of Governance, Risk, and Compliance (GRC), Corporate Security, Product Security, and Infrastructure Security Willingness to learn the basics of technical, compliance, and governance-related vendor requests; willingness to be proactive in requesting personal clarity and support as necessary Experience with Jira and Google Workspace; ability to support or develop light automations (e.g., basic scripting in Python or JavaScript, workflow automations) Strong attention to detail and accountability in tracking and following up on operational tasks Ability to work collaboratively across numerous teams and adapt to evolving priorities and contexts Experience working on an operations team Experience with Third Party Risk Management (TPRM) is a plus Pay Rate Range $85-95/hr.

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. What You'll Do: The job responsibilities of the Audio-Visual Support Services Technician include the following: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Quarterly preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.