Support specialist jobs in Novato, CA

Research Associate III, Histology Technical Specialist The Pathobiology Lab Operations Group at Gilead Sciences is seeing an experienced Histology Technician to enhance our pathology and translational research efforts. The ideal candidate will bring advanced expertise in histological procedures, including tissue processing, staining techniques, and digital pathology, to support our drug development pipeline. This role is crucial for maintaining our laboratory's high standards, driving excellence in both histology and data management, and delivering exceptional customer service to internal stakeholders. What You Will Be Doing • Oversee tissue processing, embedding, sectioning, staining, and high-resolution scanning, ensuring high-quality specimen preparation and accurate digital capture. • Manage histology requests from receipt to completion, providing timely communication, insightful feedback, and outstanding customer service. • Oversee samples management logistics for clinical and non-clinical samples, ensuring compliance with protocols. • Implement QC measures for histological integrity, covering equipment upkeep, standard practices, accurate sample handling, issue resolution, and data accuracy checks. • Provide guidance and support to R&D scientists on histology techniques and upholding laboratory safety, regulatory compliance, and service excellence. Core Qualifications • AS/BS degree in Histotechnology, Biology, Pathology, or a related Life Science field. • Certification as a Histotechnician (HT) or Histotechnologist (HTL) by the American Society for Clinical Pathology (ASCP). • A minimum of 5 years of relevant histology experience • Exceptional professionalism, interpersonal skills, and commitment to customer satisfaction. • Strong analytical, problem-solving, and critical thinking skills. • Detail-oriented with excellent record-keeping abilities. • Adaptable and proficient in learning new processes and technologies. Preferred Qualifications • Experience with Laboratory Information Management Systems (LIMS) • Knowledge of sample tracking and inventory management • Strategic problem-solving skills and a proactive approach to operational improvements. • Good visual acuity and ability to lift to 40 pounds. Required Years of Experience: 5+ years of Histology experience Required Degree or Certification: HT/HTL ASCP Certification or AS/BS Degree in Histology, Biology, or related life science Top 3 Required Skill Sets: 1. Expertise in Advanced Histology Techniques and Equipment 2. Strong Quality Control and Lab Management Experience 3. Exceptional Analytical Skills and meticulous Attention to Detail Top 3 Nice to have Skill Sets: 1. Experience with Laboratory Information Management Systems (LIMS) 2. Knowledge of Sample tracking and Inventory Management 3. Strong Problem-Solving Skills with a Proactive Approach

Direct Hire Full-Time Role Duties and Responsibilities: Provide leadership to ensure the goals of the Professional Education Department are achieved. Share joint ownership and responsibility for all logistical aspects of professional education programs. Support efforts to transform how the medical community views lower back pain and SI-joint-related issues, helping position the company as a knowledge leader. Collaborate as a team member to achieve departmental goals in a compliant and consistent manner. Perform all duties in compliance with applicable worldwide regulatory requirements as outlined in the quality manual. Conduct all company business in an honest, ethical, and legal manner consistent with the company's Code of Conduct, the AdvaMed Code, and all applicable laws and regulations. Promptly report any suspected violations of laws, regulations, or company policies; retaliation in connection with good faith reports will not be tolerated. Manage the scheduling, coordination, and logistical setup of all HCP (Health Care Professional) training courses. Ensure pre-course information is distributed within appropriate lead times to effectively promote each course. Manage course budgets on a weekly basis to ensure compliance, appropriate resource utilization, and adherence to Sunshine Act reporting requirements. Maintain accurate data for training suppliers, materials, and course records. Manage inventory of training support materials, including creation or formatting as needed. Maintain detailed training records, budgets, spreadsheets, and related documentation. Procure national program approvals as required. Support and enforce all regulatory requirements. Provide general administrative support to the Professional Education Department. Perform lifting and packing of equipment (up to 50 lbs.). In cases of potential non-compliance with regulatory standards (e.g., FDA QSRs, ISO 13485, ISO 14971), hold any affected product or documentation and report to Quality, Regulatory, and management. Support and adhere to our quality system. Requirements and Qualifications: Minimum of 3 years' experience as a Program Specialist or Event Planner within a medical device organization-preferably in orthopedics or spine. A high level of professionalism, integrity, and discretion in handling confidential information. Strong organizational and communication skills, with the ability to manage multiple tasks and priorities effectively. Exceptional attention to detail and follow-through. Proven ability to work independently, take ownership of responsibilities, and deliver high-quality results within tight timelines. A proactive, problem-solving mindset with initiative, perseverance, and openness to new ideas. Ability to support or manage logistics for launching and maintaining professional education programs. Experience assisting in the development of performance metrics for departmental success and surgeon adoption rates. Proficiency in Microsoft Office applications and Salesforce. Confidence in interacting with physicians, executives, and both clinical and non-clinical hospital staff. Broad understanding of business operations, including R&D, training, clinical and regulatory, quality assurance, and strategic planning. Energetic, balanced, and results-driven attitude with accountability and teamwork. Familiarity with applicable standards and regulations (e.g., ISO 13485, FDA 21 CFR 820, EU MDR 2017/745, ISO 14971). Desired Skills and Experience Program management, event planning, medical device industry experience, orthopedics, spine, professional education, HCP training, logistics coordination, scheduling, budget management, compliance, regulatory requirements, Sunshine Act reporting, FDA QSR, ISO 13485, ISO 14971, EU MDR 2017/745, 21 CFR 820, quality system management, training program development, course coordination, vendor management, inventory management, data management, record keeping, administrative support, Microsoft Office, Salesforce, physician relations, executive communication, clinical staff interaction, performance metrics, surgeon adoption tracking, strategic planning, R&D knowledge, quality assurance, documentation control, confidential information handling, organizational skills, communication skills, attention to detail, project ownership, deadline management, problem-solving, team collaboration, professional development, medical education, healthcare professional engagement, training material management, course promotion, pre-course communication, supplier management, national program approvals, lifting capability up to 50 lbs, hybrid work Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at *************************

Patent Paralegal / Docketing Specialist We're looking for a Patent Paralegal / Docketing Specialist to provide essential overflow support for our patent paralegal team. In this role, you will manage specialized docketing and patent administrative tasks, ensure data accuracy, and deliver high-quality support to our Intellectual Property team. Responsibilities Docketing and Data Management · Review and verify the accuracy of U.S. Patent and Trademark Office (USPTO) and foreign filing mail that has been docketed. · Perform de-docketing and double-checking of tasks; identify and correct data discrepancies. · Maintain data integrity across our patent management systems. Auditing and Quality Control: · Conduct detailed audits of docketed tasks to confirm accuracy of due dates and task types. · Ensure all actions reflected in correspondence are properly captured and docketed. · Review records, update statuses, and manage rolling of non-statutory deadlines. Paralegal and Administrative Support · Provide prosecution and formality-related assistance to patent paralegals. · Audit records, update inventor information, organize and rename files, and save correspondence in compliance with documentation protocols. · Manage administrative data updates within our patent management system (Anaqua). Qualifications: Required At least 3-5 years of experience in patent prosecution and docketing. High school diploma (Bachelor's degree preferred). Proficiency in Google Suite Experience using USPTO electronic filing systems and a patent docketing system (Anaqua preferred). Key Competencies Ability to manage multiple priorities and deadlines efficiently in a collaborative environment. Proactive, self-disciplined, and able to work independently with minimal supervision. Strong organizational skills, attention to detail, and analytical ability.

Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care. Position Details We are seeking a dedicated and skilled Surgical Technology Services Specialist to join our team in San Francisco. In this role, you will be responsible for providing technical support and ensuring the proper functioning of surgical equipment. You will work closely with healthcare professionals to ensure that all equipment is ready and available for patient care. Key Responsibilities Provide technical support for surgical equipment. Ensure proper functioning and maintenance of surgical devices. Collaborate with healthcare professionals to ensure equipment readiness. Conduct regular inspections and preventive maintenance. Troubleshoot and resolve equipment issues promptly. Maintain accurate records of equipment maintenance and repairs. Provide training and support to healthcare staff on equipment usage. Qualifications Associate's degree in Biomedical Engineering or related field. Minimum of 2 years of experience in surgical technology services. Strong technical and troubleshooting skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certification in surgical technology is a plus. Benefits Healthcare insurance on day one. 401K match. Paid Time Off. Discover more openings like this one and others at our career site ***************************************

About This Role Strava serves as the app for active individuals. With a presence in over 185 countries and a community of 150 million athletes, Strava is the hub where connection, motivation, and personal achievements flourish. Regardless of your activity, gear, or goals, we assist you in discovering your group, conquering your breakthroughs, and continuing to progress. We are seeking a Senior A/V Support Specialist to join our Technology team. This role is responsible for ensuring the reliability, functionality, and user experience of audio-visual systems across all of our US and European office and event spaces. You will serve as the first line of support for A/V-related issues, provide setup and live event support, and work closely with IT and Facilities to create seamless meeting and collaboration experiences for employees. This position is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering exceptional internal customer service. We follow a flexible hybrid model that generally translates to more than half your time on-site in our San Francisco office. This role has a requirement of four days per week in office. What You'll Do: A/V Operations & Support * Provide day-to-day support for conference room A/V systems, including video conferencing (Google Meet), projectors, digital signage, microphones, and speaker systems. * Assist employees and executives with meeting setups, including hybrid meetings and webinars. * Troubleshoot and resolve technical issues related to A/V equipment, both in-person and remotely. * Perform daily sweeps of conference rooms. Setup & Maintenance * Set up and configure A/V systems for all-hands meetings, events, trainings, and external presentations. * Monitor and perform regular testing and preventative maintenance on A/V infrastructure. * Maintain inventory of A/V equipment and track deployment across meeting rooms and event spaces. Cross-Functional Collaboration * Collaborate with IT Support, Facilities, and Workplace Experience teams to plan and implement A/V solutions for new spaces and renovations. * Coordinate with vendors and contractors for installation, upgrades, and repairs. * Provide training and documentation for end users and team members on A/V system usage. Documentation & Process * Create and maintain technical documentation, usage guides, and troubleshooting procedures. * Log issues and resolutions in the ticketing system to support trend analysis and continuous improvement. What You'll Bring to the Team: We're looking for someone who has: * 2-4 years of experience supporting enterprise A/V systems and video conferencing platforms. * Strong understanding of conference room technology (Crestron, Logitech, Poly, Barco, etc.). * Proficient with Google Meet, Zoom, or Microsoft Teams meeting platforms. * Experience with troubleshooting common A/V issues (signal loss, feedback, connectivity, etc.). * Excellent interpersonal and customer service skills with a proactive, solutions-oriented mindset. Nice to Have (But Not Required) * Familiarity with networking basics and how they impact A/V performance (VLANs, QoS, bandwidth). * Experience with live event production or streaming technologies. * Hands-on experience with digital signage platforms and content management systems. * Knowledge of ticketing systems like Jira, Zendesk, or ServiceNow. Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate's starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $105,000-$111,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process. For more information on benefits, please click here. Why Join Us? Movement brings us together. At Strava, we're building the world's largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you're shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you're not just joining a company-you're joining a movement. If you're ready to bring your energy, ideas, and drive, let's build something incredible together. Strava builds software that makes the best part of our athletes' days even better. Just as we're deeply committed to unlocking their potential, we're dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We're backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we're expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology and business solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools. Qualifications: 3 to 5 years of IT industry experience End user support experience for Windows and MacOS A drive to assist customers and solve their technical problems Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks: troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Image Windows, and configure these computers for employees Answer questions and provide support for employees in person, at our offices, and online (via email, Slack, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Ability to lift 50+ lbs computer equipment and hardware, climb ladders, and use hand tools where necessary Ability to work occasional weekend days Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too. We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management). We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services. Powered by JazzHR lk NQwlYVFU

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available. In this role, you will: Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Show precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.Helpdesk Technicians support SpotOn Employees and Contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned. Essential Functions Keep regular office hours in assigned SpotOn office Handling tickets for tasks such as; User administration (onboarding, offboarding, changes, resets, unlocks, etc) Desktop support (hardware, software, and services) Licensing (provisioning and deprovisioning) Hardware requests Asset tracking (assignment, return, retirement) Auditing (User and Accounts) Regular maintenance and patching Basic hardware setup and repair MINIMUM QUALIFICATIONS Intermediate Knowledge of Okta User/Group Management Intermediate Knowledge of Google Workspace User/Group Management/Administration Intermediate Knowledge of Macintosh and Windows Configuration and Administration Moderate Skill in Troubleshooting Desktop Hardware Basic Skill in Upgrading and basic repair of PC hardware Moderate Knowledge with Networking Technologies Moderate Knowledge in VoIP Softphone and Telephony Services Good US English verbal and written communication skills (multi-lingual preferred) EXPERIENCE REQUIREMENTS 3 year in similar Helpdesk role 2 years with Google Apps for Business or similar service 2 years with Okta or similar service EDUCATION REQUIREMENTS High school diploma CompTIA A+, Network+, and/or Tech+ or similar preferred Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: Medical, Dental and Vision Insurance 401k with company match RSUs Paid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: Our base pay range is $30/hr-39/hr for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time. The base salary range listed will vary depending on location and experience. Base salary range $30 - $39 USD SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an e-verify company.

Job DescriptionAt Board, we power financial and operational planning solutions for the world's best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What's been key to our success? Our people-we value everyone's unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We are currently looking for a Senior Premium Support Specialist to join a rapidly growing Premium Support team. In this role, you will be accountable for providing assistance to a range of Management Information, Financial Reporting, Forecasting and Planning applications developed for some of Board's key accounts. The Premium Support team plays a pivotal role in Board's Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a strong grasp of our customers' ever-changing business and functional requirements whilst helping them understand how Board can be used to achieve their goals. We are looking for someone to work west coast hours (PST). Please only apply if you are comfortable working these hours. Objectives: Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions. Provide application support for Board's ready-built Financial Consolidation applications. Participate in extensive knowledge transfer processes between delivery and maintenance teams. Be able to articulate, in deep technical detail how Board functionality can be used to meet Customer requirements and find a solution to business problems. Identify areas for improvement in existing applications. Work closely with the Board Product team by relaying Customer and market feedback. Assist Senior Specialists in meetings to provide insights to new features and functionality introduced in the Board Platform. Provide Reactive support for existing customers if/when questions/issues in their existing application arise. Requirements: Educational background in Business, Finance, Accounting, Computer Science, Management Information Systems (MIS), Mathematics or any relevant technical field. Experience with systems like Anaplan, TM1, Oracle, O9, JDA/Blue Yonder, SAP is preferrable. Previous Support or Consulting experience within Supply Chain, FP&A or Retail planning Good understanding of financial processes (Financial Consolidation and Lease Reporting for example) is beneficial. Exposure to multi-dimensional or OLAP technology preferred. Knowledge of SQL advantageous. Great de-escalation skills and capacity to work in very tight time frames. Strong troubleshooting, root-cause analysis and reverse engineering capacity. Ability to grasp elaborate business requirements and translate those into solutions within the Board platform. Excellent written and verbal communication skills. Our commitment to Diversity and Inclusion Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day! Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce. Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. For further question, please refer to our Privacy Policy at *************************************** Powered by JazzHR sWKGvEAA1y

Job Details Pleasanton, CA Full Time $25.00 - $27.00 HourlyDescription : Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius. Qualifications: High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred. Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems. Strong problem-solving skills and the ability to troubleshoot technical issues. Excellent business communication skills, with the ability to explain technical information in an easily understandable manner. Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate. Customer-oriented mindset with a focus on providing excellent user experience. Basic knowledge of networking concepts and protocols. Experience with help desk software or ticketing systems is a plus. Excellent time management skills. Ability to work efficiently and effectively, even under pressure. Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment. Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. Strong analytical, employee relations, and interpersonal skills. Excellent writing, editing, and proofreading skills. Ability to interact effectively and in a supportive manner with persons of all backgrounds. Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. Ability to establish and maintain positive and professional working relationships. Must be able to be at work regularly and on time. Must be able to be at work regularly and on time. Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. A can-do attitude and attention to detail with the ability to organize. Ability to type a minimum of 35 WPM with minimal errors. Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison. Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards. Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely. Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures. Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage. Create end user and IT internal documentation as needed. End user training of new technologies as needed. Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required. Responsible for optimizing new technologies after deployment. Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system. Drive to other sites and locations as needed to perform job duties or support organizational operations. Participate in staff meetings, and attend other meetings and training events as assigned. May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: Employer paid health, dental, and vision benefits to the employee. Option to participate in a 403(B) retirement plan with employer matching contribution. Partial educational reimbursement. 12 paid holidays. Accrued paid time off with each pay period. Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship Physical: Occasionally required to carry/lift/push/pull/move up to 30lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: IT Help Desk Analyst I, IT Support Specialist, Technical Support Analyst, IT Service Desk Technician, Computer Support Specialist, End User Support Technician, Help Desk Technician, IT Customer Support, Systems Support Specialist, Customer Service, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple, our outstanding IT team not only ensures the lights stay on, but also allows our employees worldwide to work with maximum efficiency! We're looking for a hard-working IT Support Specialist to join the team. They will need to be highly motivated and organized, able to work as part of a team. This position will work with the IT Support Manager! WHAT YOU'LL DO: Provide front-line IT support via walk-ups, tickets, and chat, ensuring timely resolution within SLAs. Support and troubleshoot SaaS applications such as Google Workspace, Okta, Atlassian Cloud, Slack, and others. Deliver technical expertise in mac OS, Windows, and device/identity management (Azure AD, Jamf, Intune). Manage employee lifecycle tasks, including onboarding, offboarding, and equipment reclamation. Lead New Hire IT Orientation and provide day-one technical guidance. Act as the point of contact for conference room AV systems (Neat, Crestron, Logitech, etc.). Maintain accurate asset management and inventory records. Develop and maintain IT documentation for end users and internal teams. Support IT initiatives, including deployments, office moves, and system migrations. Provide coverage for teammates during absences; participate in global on-call rotations when required. WHAT YOU'LL BRING: Proven experience providing IT support in a corporate environment. Proficiency with ticketing systems such as Jira and FreshService Hands-on experience supporting enterprise SaaS platforms. Familiarity with conference room technologies (Neat, Crestron, Logitech). Experience with Wi-Fi, VPN, DNS, or basic networking troubleshooting. Knowledge of information security best practices. Strong problem-solving and communication skills. Willingness to work onsite 5 days a week to foster collaboration, real-time troubleshooting, and team innovation. For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range$96,000-$115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

About the role: As a Senior Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio's growing SLED customers. You'll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions. Working Hours: 3:00 PM - 11:00 PM PST. One shift either occurring on Saturday/Sunday + occasional holiday shifts may be required. Travel: This role may require traveling to regional customer sites up to 10% of the time. How you'll make an impact: Be the conduit between Skydio and our Public Sector customers with the ability to address all advanced technical support questions our customers may have in a timely manner. Working with the Product and Engineering teams to communicate and elevate the customers "voice" to internal stakeholders and prioritize and understand development timelines. Develop effective triage and resolution techniques to reduce the number of technical escalations into Product and Engineering teams. Be a domain expert on Skydio products and subsystems down to the component level, and proactively seek clarity with internal stakeholders when you need additional insight or clarity. Work closely with the Public Sector Customer Success and Field Service Representatives to provide priority response playbooks and after-action reporting (AAR) to our SLED customer base. Own the SLED segment of our enterprise after-sales support engagements, working closely with the Sales and Customer Success teams to deliver top-quality support for our customers, and build support processes that are relevant to these verticals. Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed. What makes you a good fit: Public Safety experience and/or UAS/UAV background is a plus. Experience with Public Safety standard maintenance practices is preferred. Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape. Assertive self-starter with excellent interpersonal and written communication skills. Familiarity with RMA, spares, logistics or other repair workflows is a plus. Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus At least 2 years of experience using the Linux/Windows/mac OS shell and basic utilities. At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles. Experience working with Salesforce Service Cloud case management and Jira bug tracking is a plus. Experience with scripting languages such as Bash, PHP, Python a plus. Strong understanding of Network Security and IPsec implemented across multiple networks. Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network. Experience with optimizing media streaming over mixed wireless networks. Some experience in Linux operating systems is preferred. Hands-on experience with a variety of Network diagnostic tools. Willing to travel 10-20% of the working year. Willing to work flexible hours and schedule, including after-hours and weekend support on rotation or as-needed basis, while communicating with the other distributed Skydio teams. Experience working cross-functionally across engineering, ops, product, and go-to-market teams. Why Join Us? At Skydio, you'll help shape the future of autonomous flight technology. You'll work alongside world-class engineers and domain experts, and you'll be given ownership and autonomy to grow into a leadership role. We offer competitive compensation, excellent benefits, and an opportunity to make a tangible impact in an industry poised for massive growth. Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is 70,000 - $125,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company's success. *Compensation for certain positions may vary based on the position's location. #LI-WM1

Job Description IT Support Analyst Type: Full-time The IT Support Analyst is responsible for proactively and reactively handling the technology needs and requirements of end users. This position is located in our South San Francisco office. Travel to other sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, networking, access control, cloud technologies and specific scientific-related devices and applications. Primary Duties & Responsibilities: Technical Support: Provide troubleshooting and technical support to end-users, resolving hardware and software issues promptly. Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions in general. Onboarding/Offboarding: Assist with the onboarding process, prepping and deploying systems, as well as training and educating new hires during IT orientations. System Administration: Install, configure, and maintain software applications and operating systems, ensuring system integrity and security. System Support & Troubleshooting: Ensure all IT systems are operating smoothly and efficiently. Provide prompt troubleshooting and support for hardware and software issues that arise in theatre operations Network Management: Maintain and optimize network hardware and software to ensure smooth connectivity, high availability, and security across all systems. Audio/Visual: Oversee, support and troubleshoot our A/V conferencing systems in multiple conference rooms/offices Data Security: Enforce data security measures, manage backup systems, and conduct regular security audits ensuring compliance with security standards and industry regulations to protect business information. Documentation: Maintain accurate records of IT assets, configurations, procedures, and support tickets for future reference and audits. User Training: Conduct training sessions and create resources to help users understand and optimize their use of IT systems. Teamwork: Represent the IT perspective on projects and processes providing technical guidance, training, and support for business stakeholders. Candidate Profile: 3+ years of IT technical experience in a service desk environment Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users Strong knowledge of mac OS, Windows, IOS, and Android operating systems Strong knowledge of Google Workspace, FreshService, Slack, Notion, telephony, and other common desktop applications Experience of troubleshooting computer hardware Experience with MDM solutions that manage Macs, Windows, and mobile systems (e.g. InTune, Hexnode) Experience with IT ticketing systems (e.g., FreshService) Experience troubleshooting network related issues Knowledge of IT security protocols, and cloud-based services Relevant IT certifications a plus Flexibility and adaptability - you will be juggling multiple troubleshooting requests in a fast-paced startup environment The anticipated pay range for this role is $90,000 - $110,000 per year for our South San Francisco location. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, budget availability, internal equity, geographic location and external market pay for comparable jobs. About Ohalo: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.

Job Details SAN RAFAEL, CA $80000.00 - $85000.00 Salary/year Description ABOUT US: Syufy Enterprises is a fast-growing, financially strong Marin-based entertainment and leisure company that owns a variety of businesses, including high-end athletic clubs and spas, restaurants, golf venues, shopping centers, public markets and drive-in theaters. Over the next several years, the company will be rapidly expanding all its brands and looking to invest in new brands. POSITION SUMMARY: We are currently seeking individuals who have demonstrated a clear passion for technology and a desire to grow those skills in a dynamic and growing environment. This individual will act as the face of the technology department and should demonstrate excellent customer service skills. The candidate must be very resourceful and have the acumen to find resolve to common computer related issues. This position will be part of a weekend support rotation. This position will also be an integral role in technical project support and assisting in deployment of various projects. RESPONSIBILITIES: Manage support tickets from open to close ensuring that each ticket is investigated and resolved. Manage the onboarding and off-boarding of employees, this includes Active Directory accounts, Email Accounts, group assignment, POS account creation, telephone assignments and other related systems. Manage IT vendors that will assist with remote onsite infrastructure cabling, audio/visual systems, CCTV systems, and other IT related projects. Ability to explain to users the cause of an issue and best practices to avoid the problem in the future. Provide training to users on the use of the various systems used at the various businesses. Configure, install, repair and troubleshoot computer software, hardware, networks and related equipment in a variety of settings to assure efficient operation Assist with building, testing and suggesting new technologies that enable and or enhance user productivity Displays a keen ability to quickly learn and adapt to new situations QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university with an emphasis in MIS or Computer Science or equivalent work experience Excellent verbal and written communication skills Thorough understanding of Microsoft Technologies in - Active Directory, Group Policy and MS Office Possess excellent problem solving skills Proficient in networking (TCP/IP, DHCP, DNS) CompTIA certifications or similar training a plus Must be able to work a flexible schedule which may include nights and weekends Experience with Audio and Visual and Conference systems a plus. Point of Sale experience a plus PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: Occasional bending, kneeling, and lifting up to 10 lbs Frequent sitting and occasional standing, walking, reaching Noise level may be moderate to high at times PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS Syufy Enterprises and/or any affiliated entities (collectively, the “Company” or “we”) provide this California Privacy Notice (“Notice”) to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”). This Notice applies only to job applicants and candidates for employment who are residents of the State of California (“Consumers”) and from whom we collect “Personal Information” as defined in the CCPA. We provide you this Notice because under the CCPA, California residents who are job applicants qualify as Consumers. For purposes of this Notice, when we refer to Consumers, we mean you only to the extent you are a job applicant who resides in California. 1. Information We Collect from or About Job Applicants We may directly or indirectly collect Personal Information from you in a variety of different situations and using a variety of different methods, including, but not limited to, on our website, your mobile device, through email, in physical locations, through written applications, through the mail, and/or over the telephone. Generally, we may collect, receive, maintain, and use the following categories of Personal Information, depending on the particular purpose and to the extent permitted under applicable law: Personal Identifiers & Contact Information: Name, alias, home, postal or mailing address, email address, telephone number. Pre-Hire, Employment, and Education History Information: Information provided in your job application or resume including prior job experience and/or positions held, your salary expectations, educational history or records of degrees and/or certifications, information gathered as part of reference checks, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you. Inferences: Based on analysis of the personal information collected, we may develop inferences regarding job applicants' predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions. Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect: 1. Personal Identifiers Personal Information does not include: Publicly available information from government records. Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media. Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience. De-identified or aggregated information. 2. How We Use Personal Information and Sensitive Personal Information The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes: To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment. To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19. To evaluate, make, and communicate decisions regarding your job application and candidacy for employment. To communicate with you regarding your candidacy for employment. To evaluate and improve our recruiting methods and strategies. To evaluate job applicants and candidates for employment or promotions. To obtain and verify employment references. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company. COVID-19 RELATED PURPOSES a. To reduce the risk of spreading the disease in or through the workplace. b. To protect job applicants and everyone else at Company workplaces from exposure to COVID-19. c. To comply with local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19, including applicable reporting requirements. d. To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention, other federal, state and local governmental authorities, and/or public and private entities or establishments, including vaccination initiatives). e. To permit contact tracing relating to any potential exposure. f. To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures, help prevent further spread of the virus, and obtain treatment, if necessary. 10. To evaluate, assess, and manage the Company's business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants. 11. To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems. 12. To protect against malicious or illegal activity and prosecute those responsible. 13. To prevent identity theft. 14. To verify and respond to consumer requests from job applicants under applicable consumer privacy laws. 3. Sale/Sharing of Information to Third Parties The Company does not sell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company does not share your Personal Information or Sensitive Personal Information for cross-context behavioral advertising. 4. Access to Privacy Policy For more information, you can request a copy of the Company's Privacy Policy by sending an e-mail to *****************. 5. Data Retention: Syufy Enterprises retains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law. In deciding how long to retain each category of Personal Information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations. By submitting my resume and/or application, I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Company's use of the Personal Information and Sensitive Personal Information it collects, receives or maintains for the business purposes identified above.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, November 21, 2025. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:

We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo Counties. Most client sites are within a 20 minute drive from SFO Airport. Preference is given to applicants with a Bachelor's Degree from a 4 year college. Job Requirements This position involves working with a team of consultants and following the direction and guidance of a senior staff member and/or technical lead. Your customer service and people skills are paramount, but you will need to be comfortable working with desktops/laptops, mobile device hardware, and common software applications like Microsoft Office. Our company supports Windows and Mac at the desktop, as well as a variety of server platforms and enterprise hardware. Front-line support - resolution of customer support issues in-person and by email/phone/zoom/slack/etc. laptop setups and onboarding/training user account administration and audits ticket queue management printer/monitor/peripheral troubleshooting specifying computer hardware and software for purchase security and management software deployment General troubleshooting/problem resolution This position offers a flexible (even part time) schedule with excellent compensation, health benefits, 401k, a relaxed small business environment, and a friendly client base. Please submit a resume with cover letter or email detailing your interest, qualifications, and salary requirements.

Job Description We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Senior Specialist in Corporate sector, Retail support team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.