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ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Support specialist job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 7d ago
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Computer Field Technician
BC Tech Pro 4.2
Support specialist job in Tampa, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-46k yearly est. 2d ago
Customer Support Specialist
Alphabe Insight Inc.
Support specialist job in Tampa, FL
About Us Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence-ensuring every project reflects the highest professional standards.
Job Description
We are seeking a dedicated Customer SupportSpecialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each interaction reflects Captura Hall's commitment to exceptional service.
Responsibilities
Provide timely and accurate support to customers through various communication channels
Manage, track, and resolve customer inquiries with a solutions-driven approach
Maintain organized records of client interactions and follow-up actions
Collaborate with internal teams to escalate issues and deliver effective resolutions
Ensure all customer communications reflect Captura Hall's standards of quality and professionalism
Identify opportunities to improve processes and enhance the customer experience
Qualifications
Qualifications
Strong communication and interpersonal skills
Exceptional organizational and multitasking abilities
Ability to problem-solve and remain composed under pressure
High level of professionalism, integrity, and customer service mindset
Ability to work independently and collaborate with a team
Proficiency in basic computer systems and office tools
Additional Information
Benefits
Competitive annual salary of $57,000 - $61,000
Opportunities for professional growth and internal development
Supportive team environment and structured onboarding
Skill-building and continuous learning opportunities
Stable and rewarding full-time position
$57k-61k yearly 2d ago
Account Support Specialist
Coca-Cola Bottlers' Sales and Services 4.3
Support specialist job in Tampa, FL
The Account SupportSpecialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management and qualifying potential new customers leveraging solution-based conversations.
Duties and Responsibilities
Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and services
Understanding how the individual bottler go-to-market strategies affect customer experiences
Maintain and/or repair customer relationships to retain customers
Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
Analyzing data to determine root causes and/or identify opportunities
Handling customer issues to final resolution
Resolution of Customer Support Tickets (Cases)
Meet and maintain all key performance metrics
Provide validated and constructive feedback to team leaders that will drive individual and team performance.
Handle ad-hoc project activities
Collaborate and actively participate in a teamwork environment to drive engagement
Extended periods of sitting, typing, and use of multiple computer screens in fast fast-paced environment
Must be flexible to work any shift
Key Skills and Abilities
Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking & decision-making
Ability to effectively handle difficult situations
Multi-tasking and the ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to the process for more effective and quality completion of tasks
Education Requirements
High School Diploma or GED
Years of Experience
2+ years of related experiance
Required Travel
Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$36k-63k yearly est. 5d ago
Help Desk Specialist * Tier II
RCG, Inc. 4.3
Support specialist job in Saint Petersburg, FL
Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour
Who We Are
RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed.
We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL.
Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s).
The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.
The Opportunity
This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations.
This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure.
What You'll Do
Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests.
Perform hardware and software installation, break/fix support, deployments, and desk-side support.
Support conference rooms and multimedia equipment onsite.
Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting.
Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware.
Provide IT support via phone, chat, text, email, and create self-help guides.
Use BeyondTrust Remote Support Software to provide end-user remote support.
Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals.
Guide customers through installing applications, software, and computer peripherals.
Identify, share, and implement process improvements.
Troubleshoot issues, test fixes, and provide post-resolution follow-up.
Support onsite activities such as special events, conferences, meetings, and asset inventory.
Support offsite activities such as special events, conferences, and meetings as needed.
Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management.
Maintain IT equipment stock and inventory.
Escort IT vendors onsite as required.
Provide Commercial Off-The-Shelf (COTS) application support.
Assist with desktop operating system security vulnerability updates.
Participate in team meetings.
Follow established IT protocols and procedures to:
Create Active Directory user and computer accounts
Join computers to Active Directory
Create email accounts
Provision iOS devices and new computers
Enable Microsoft BitLocker
Configure DoD Common Access Cards (CAC)
Configure Cisco VPN
Onboard and offboard personnel
Create WebEx and Google Meet meetings
Required Qualifications
Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues.
Strong IT customer support experience required.
Experience supporting Mac and PC (Dell) hardware and operating systems.
Working knowledge of Microsoft Windows Active Directory Users and Computers.
Understanding of basic computer networking concepts.
Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships.
Ability to identify technical challenges and communicate resolutions clearly and concisely.
Excellent written and verbal communication skills in English.
Strong organizational skills.
Ability to work effectively in a high-stress environment.
Preferred Education & Certifications
Degree in Information Technology or equivalent education and experience.
DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held).
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
EEO Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin
$22.9-24.1 hourly 5d ago
Category Specialist
AVI-SPL
Support specialist job in Tampa, FL
Essential Duties and Responsibilities
Collaborate with Pricing Management Supervisor and other internal Pricing teams on assigned tasks related to the creation of new products
Responsible for updating pricing for select category(ies)
Review and correct pricing errors on received invoices for select cateogory(ies)
Assist with Product/Supplier sourcing for select category(ies)
Review Pricing Management procedures (internally) and collaborate with Pricing Management Supervisor to amend if necessary
Negotiates formal supply contracts and/or agreements as required
Assist with Product/Supplier sourcing for select category(ies)
Assist with reporting and product data pulls as needed
Maintain work/vacation schedule for group and assist Pricing Management Supervisor when needed
Assist Pricing team and Pricing Management Supervisor with special projects when needed
Other duties assigned as needed
Skills and Abilities
Ability to balance multiple tasks with changing priorities
Ability to work and think independently and ensuring to meet deadlines
Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
Excellent attention to detail and organizational skills
Must have clear and professional communication skills (written and oral) both internally and externally
Proficient with Microsoft Office (Word, Excel, Outlook)
Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
Demonstrated customer service focus and client communication skills
Education and/or Experience
Minimum High school diploma or equivalent
A four-year degree and/or minimum 1-2 years' experience in Pricing Management in similar or related field (Construction, Audiovisual, Telecommunications) preferred
Category Management experience preferred
Experience operating in a multi-state and/or complex matrix business environment is desirable
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
Direct Reports
This position does not have any direct reports
Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
$32k-62k yearly est. 2d ago
Category Specialist
AVI-SPL, Inc.
Support specialist job in Tampa, FL
Essential Duties and Responsibilities
Collaborate with Pricing Management Supervisor and other internal Pricing teams on assigned tasks related to the creation of new products
Responsible for updating pricing for select category(ies)
Review and correct pricing errors on received invoices for select cateogory(ies)
Assist with Product/Supplier sourcing for select category(ies)
Review Pricing Management procedures (internally) and collaborate with Pricing Management Supervisor to amend if necessary
Negotiates formal supply contracts and/or agreements as required
Assist with Product/Supplier sourcing for select category(ies)
Assist with reporting and product data pulls as needed
Maintain work/vacation schedule for group and assist Pricing Management Supervisor when needed
Assist Pricing team and Pricing Management Supervisor with special projects when needed
Other duties assigned as needed
Skills and Abilities
Ability to balance multiple tasks with changing priorities
Ability to work and think independently and ensuring to meet deadlines
Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
Excellent attention to detail and organizational skills
Must have clear and professional communication skills (written and oral) both internally and externally
Proficient with Microsoft Office (Word, Excel, Outlook)
Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
Demonstrated customer service focus and client communication skills
Education and/or Experience
Minimum High school diploma or equivalent
A four-year degree and/or minimum 1-2 years' experience in Pricing Management in similar or related field (Construction, Audiovisual, Telecommunications) preferred
Category Management experience preferred
Experience operating in a multi-state and/or complex matrix business environment is desirable
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
* This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
Direct Reports
* This position does not have any direct reports
Work Hours
AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran ProtectedVEVRAA Federal Contractor
Responsibilities Essential Duties and Responsibilities - Collaborate with Pricing Management Supervisor and other internal Pricing teams on assigned tasks related to the creation of new products - Responsible for updating pricing for select category(ies) - Review and correct pricing errors on received invoices for select cateogory(ies) - Assist with Product/Supplier sourcing for select category(ies) - Review Pricing Management procedures (internally) and collaborate with Pricing Management Supervisor to amend if necessary - Negotiates formal supply contracts and/or agreements as required - Assist with Product/Supplier sourcing for select category(ies) - Assist with reporting and product data pulls as needed - Maintain work/vacation schedule for group and assist Pricing Management Supervisor when needed - Assist Pricing team and Pricing Management Supervisor with special projects when needed Other duties assigned as needed Skills and Abilities - Ability to balance multiple tasks with changing priorities - Ability to work and think independently and ensuring to meet deadlines - Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion - Excellent attention to detail and organizational skills - Must have clear and professional communication skills (written and oral) both internally and externally - Proficient with Microsoft Office (Word, Excel, Outlook) - Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization - Demonstrated customer service focus and client communication skills Education and/or Experience - Minimum High school diploma or equivalent - A four-year degree and/or minimum 1-2 years' experience in Pricing Management in similar or related field (Construction, Audiovisual, Telecommunications) preferred - Category Management experience preferred - Experience operating in a multi-state and/or complex matrix business environment is desirable Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. - This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment Direct Reports - This position does not have any direct reports Work Hours AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor
$32k-62k yearly est. 2d ago
Key Account Support Specialist
Advantage Solutions 4.0
Support specialist job in Tampa, FL
Primary Posting Location : City Charlotte Primary Posting Location : State/Province NC Primary Posting Location : Postal Code 28201 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account SupportSpecialist
As a Key Account SupportSpecialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
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$18.5-26.4 hourly 6d ago
Treasury Management Support Specialist II
Seacoast National Bank 4.9
Support specialist job in Saint Petersburg, FL
can be located in St. Petersburg, Boca Raton or Stuart, FL.
(3 days in the office/2 days remote).
This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews.
Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods).
Responsibilities
Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls.
Reviews maintenance requests, completes maintenance requests timely with attention to detail.
Processes orders for replacements scanners and return labels
Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed.
Researches non post of RDC transactions, performs maintenance to RDC platforms as needed.
Completes account servicing requests with a high degree of customer satisfaction.
Reviews hourly ACH reports to ensure transmissions are occurring as anticipated.
Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts
Compiles daily, weekly and monthly reports as requested.
Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P.
Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues.
Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization.
Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction.
Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly.
Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates.
Resolves problems or discrepancies on customer accounts in a timely manner.
Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner.
Adheres to Seacoast National Bank's Code of Conduct.
Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research
Completes other tasks as assigned.
Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties.
Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes.
Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services.
Requirements
High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields.
Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services.
Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours.
Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding.
Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them.
Strong customer service skills.
Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation.
Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan.
Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions.
Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance.
Ability to maintain a high degree of confidentiality.
Work independently, requiring supervisory approval in unusual or sensitive situations.
Strong customer service, operational, and telephone skills.
Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-49k yearly est. 4d ago
Workplace Experience Specialist
Procore 4.5
Support specialist job in Tampa, FL
We're looking for a customer service oriented Workplace Experience Specialist to support Procore's Workplace Experience team and employees at our Tampa office. You'll oversee the office's day-to-day operations, from food and beverage to maintenance and office supplies. You'll ensure we are adhering to best practices and are set up to scale in a fast and efficient way.
As a successful Workplace Experience Specialist, you're collaborative, detail-oriented, personable, and can navigate high-growth environments with ease-no two days will be the same. You have a diverse skill set and are comfortable working on facility operations, food and beverage and IT.
This position reports into the Director of Workplace Experience and will be based in our Tampa, FL office.. We're looking for someone to join us immediately.
What you'll do:
General office management duties including ordering and maintaining balanced levels of food and office supply inventory for the office, daily cleaning duties in kitchens, conference rooms and communal areas
Regularly perform walk-throughs and basic building repairs if needed; escalate issues to appropriate vendors or submit building work orders as needed
Plan, assist, and execute creative internal events that add to an amazing workplace environment and vibrant culture
Run office ticketing systems including answering, evaluating, prioritizing, assigning, and executing incoming requests for assistance
Register and greet visitors, have an awareness of all ongoing team activities, department meetings, visitors, and deliveries
Assist in the installation of desks, desk equipment, and furniture in conjunction with the IT department and help execute office moves
Daily written and verbal communication to all employees regarding office announcements as well as continuously communicate with extended Building Operations team members via email or Slack
Assist other departments at Procore as needed with operations related projects
Welcome new hires by setting up their workspace and presenting in-office orientation
What we're looking for:
1+ year of experience in a professional setting, as office coordinator, assistant, or other relevant roles
Although a bachelor's degree is not required, this position requires a business/office management background equivalent to a bachelor's degree in a business or related administrative field
An up-for-anything attitude, change is the only constant
Quality written and verbal communication skills
Ability to multitask, prioritize, and stay organized
Customer service - must be able to interface with all guests, employees, and executives
Demonstrated competence in Microsoft Office and Google Applications and web conferencing
Respect for confidential information
Strong commitment to customer service, employee happiness, and company growth
Ability to lift 50lbs
Additional Information
Base Pay Range:
19.21 - 26.42 USD HourlyFor Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$46k-64k yearly est. 2d ago
Technology Support II - Application Production support
JPMC
Support specialist job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Knowledge of one or more general purpose programming languages or automation scripting
Hands-on experience with Windows, Linux, and networking protocols or languages
$38k-70k yearly est. Auto-Apply 60d+ ago
Systems Planning and Engineering Support Specialist
Innovative Reasoning 3.7
Support specialist job in Tampa, FL
The Systems Planning and Engineering SupportSpecialist provides engineering support for MARCENT communications systems, with a focus on planning integration, security, and sustainment. This role plans and designs new communication architectures, conducts analysis of systems requirements, supports integration and testing of communication systems, and provides engineering documentation and recommendations. With 5-7 years of experience, the specialist applies expertise in Frequency Division Multiple Access (FDMA), Time Division Multiple Access (TDMA), UHF, TACSAT, GBS, and other satellite communication networks. By combining technical engineering knowledge with operational requirements, the Systems Planning and Engineering SupportSpecialist ensures MARCENT communication systems are resilient, scalable, and aligned with mission needs. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Plan and design new communication architectures to support MARCENT requirements.
- Conduct analysis of new communication system requirements and capabilities.
- Support integration and testing of communication systems to validate functionality.
- Provide engineering documentation and technical recommendations for decision-making.
- Apply expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks to planning and design efforts.
- Ensure engineering solutions align with DoD cybersecurity and communications standards.
Supplemental Duties:
- Assist in developing SOPs for systems engineering and planning activities.
- Support lifecycle management of communication systems from design to sustainment.
- Contribute to after-action reviews and lessons learned for systems integration projects.
Administrative Duties:
- Maintain compliance with MARCENT administrative procedures and reporting requirements.
- Ensure systems engineering documentation is archived according to records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Associate or Bachelor's Degree in Computer Engineering, Systems Engineering, or related discipline required.
- 5-7 years of experience in engineering and support of DoD communication systems.
- Expertise in FDMA, TDMA, UHF, TACSAT, GBS, and other satellite communication networks.
- TS/SCI clearance required.
Additional Skills:
- Strong technical knowledge of satellite and radio communication networks.
- Analytical ability to assess new system requirements and propose solutions.
- Proficiency in preparing engineering documentation and recommendations.
- Ability to integrate engineering solutions with operational communication requirements.
- Excellent communication and coordination skills for working with MARCENT staff and DoD partners.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Includes direct coordination with MARCENT communications and engineering personnel.
Physical Demands:
Primarily sedentary office work with extensive computer use. May involve travel to support integration, testing, and planning activities.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility during system integration or testing activities.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC).
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include CONUS and OCONUS travel to support systems planning, testing, and sustainment activities.
$62k-88k yearly est. 51d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Tampa, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$46k-62k yearly est. 8d ago
Customer Support Specialist
Alphabe Insight Inc.
Support specialist job in Tampa, FL
Beloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to every message. As we continue to expand, we are looking for a Communications Agent who shares our passion for innovation and high-caliber communication.
Job Description
We are seeking a dedicated Customer SupportSpecialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform.
Responsibilities
Provide professional and timely support to customers via phone, email, or in-platform communication.
Address inquiries, troubleshoot issues, and offer clear, accurate information.
Maintain detailed documentation of customer interactions and resolutions.
Collaborate with internal departments to escalate requests and ensure customer satisfaction.
Identify opportunities to enhance service quality and streamline processes.
Uphold company values and deliver a positive customer experience at all times.
Qualifications
Qualifications
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and attention to detail.
Ability to stay organized while managing multiple tasks simultaneously.
Customer-centric mindset with a proactive and professional approach.
Comfortable working in a fast-paced, team-oriented environment.
Additional Information
Benefits
Competitive annual salary of $52,000 - $56,000.
Opportunities for professional development and long-term career growth.
Supportive and collaborative work environment.
Skill-building and training programs to enhance your career.
Stable, full-time position with consistent responsibilities.
$52k-56k yearly 2d ago
Production Application Support - Technology Support II
JPMC
Support specialist job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
SATCOM Engineering Support Specialist
Innovative Reasoning 3.7
Support specialist job in Tampa, FL
The SATCOM Engineering SupportSpecialist provides satellite communications (SATCOM) engineering and sustainment support for MARCENT operations, ensuring secure and reliable global communications. This role plans, installs, and maintains SATCOM systems, resolves technical issues with terminals and networks, evaluates and recommends improvements for connectivity, and prepares technical reports and engineering documentation. With 5-7 years of experience, the specialist applies knowledge of routing, switching, and troubleshooting protocols (TCP/IP, OSPF, EIGRP, BGP), LAN segmentation, VLANs, trunking, STP, and network access control/authentication (e.g., 802.1X). By combining engineering expertise with operational awareness, the SATCOM Engineering SupportSpecialist ensures MARCENT maintains resilient, mission-ready SATCOM systems in support of operations. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Plan, install, and maintain SATCOM systems supporting MARCENT missions.
- Resolve technical issues with SATCOM terminals, modems, and networks.
- Evaluate and recommend improvements for MARCENT SATCOM connectivity and reliability.
- Prepare technical reports and engineering documentation.
- Implement routing and switching protocols (TCP/IP, OSPF, EIGRP, BGP) in SATCOM networks.
- Configure and maintain LAN segmentation, VLANs, trunking, and STP for SATCOM environments.
- Apply network access control and authentication measures such as 802.1X.
Supplemental Duties:
- Assist in developing SOPs for SATCOM operations and sustainment activities.
- Support lifecycle management of SATCOM systems, including upgrades and modernization.
- Contribute to after-action reviews and lessons learned from SATCOM operations.
Administrative Duties:
- Maintain compliance with MARCENT administrative procedures and reporting requirements.
- Ensure SATCOM engineering documentation is archived according to records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Associate or Bachelor's Degree in Electrical Engineering, Telecommunications, or related discipline required.
- 5-7 years of experience in SATCOM engineering and sustainment support within a DoD or military environment.
- Certifications such as Network+, Security+, or modem qualifications required.
- Experience with routing and switching protocols (TCP/IP, OSPF, EIGRP, BGP).
- Proficiency in LAN segmentation, VLANs, trunking, and STP.
- Knowledge of network access control and authentication methods such as 802.1X.
- Secret clearance required.
Additional Skills:
- Strong diagnostic and troubleshooting skills for SATCOM terminals and networks.
- Ability to evaluate SATCOM connectivity and propose improvements.
- Excellent written and oral communication skills for technical documentation and reporting.
- Proficiency with Microsoft Office Suite and SATCOM management tools.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Includes direct coordination with MARCENT communications and engineering staff, and participation in SATCOM sustainment activities.
Physical Demands:
Primarily sedentary office work with extensive computer use. May involve physical tasks related to SATCOM equipment installation or maintenance, and travel to operational locations.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility during SATCOM upgrades, outages, or operational surges.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC).
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
Secret clearance required.
Travel:
May include CONUS and OCONUS travel to support SATCOM installation, sustainment, and troubleshooting activities.
$62k-88k yearly est. 52d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Saint Petersburg, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$45k-62k yearly est. 8d ago
Production Application Support - Technology Support III
JPMC
Support specialist job in Tampa, FL
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Ability to work on a rotating 1st shift that can include weekend days
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improve operational stability and availability through participation in problem management
Monitor production environments for anomalies and address issues utilizing standard observability tools
Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience working with SQL
Experience working with Unix
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal
Experience with Java/Python programming languages
Experience with Shell Scripting
$38k-70k yearly est. Auto-Apply 60d+ ago
Project Engineering Support Specialist
Innovative Reasoning 3.7
Support specialist job in Tampa, FL
The Project Engineering SupportSpecialist provides technical expertise in engineering solutions for intelligence support systems across MARCENT. This role supports the design, testing, and deployment of intelligence system capabilities, conducts feasibility analyses for new technologies, and recommends solutions to improve system integration and sustainment. The specialist assists in preparing technical documentation, specifications, and engineering support records to ensure systems are properly maintained and aligned with mission requirements. Leveraging 7-10 years of engineering experience, the specialist analyzes, documents, and presents Command, Control, Communications, Computers, Surveillance, and Reconnaissance solutions to senior decision makers, ensuring that MARCENT capabilities meet both national and theater-level requirements. By combining technical engineering expertise with a deep understanding of C4ISR challenges, the Project Engineering SupportSpecialist strengthens MARCENT's ability to operate advanced intelligence systems and sustain mission readiness. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***
Responsibilities/Duties:
- Support design, testing, and deployment of intelligence system capabilities.
- Conduct feasibility analyses for new technologies.
- Recommend solutions to improve system integration and sustainment.
- Assist with technical documentation for engineering support.
Supplemental Duties:
- Provide engineering recommendations for enhancing MARCENT intelligence support systems.
- Assist leadership in evaluating emerging C4ISR technologies for integration.
- Contribute to technical briefings and system demonstrations for decision makers.
Administrative Duties:
- Maintain compliance with MARCENT administrative procedures and reporting requirements.
- Ensure technical documentation is archived according to engineering and records management standards.
Supervisory Responsibilities:
None.
Education/Experience/Qualification:
- Bachelor's Degree in Engineering or related field required.
- 7-10 years of project engineering or systems engineering support experience in defense projects.
- Experience in analyzing, documenting, and presenting C4ISR capabilities to higher-level decision makers for action.
- Keen understanding of C4ISR challenges and issues in the context of national and theater requirements.
- Technical knowledge of intelligence systems engineering.
- Ability to prepare technical specifications and documentation.
- TS/SCI clearance required.
Additional Skills:
- Proficiency in engineering tools and methodologies for intelligence systems.
- Strong communication and presentation skills for delivering technical information to senior leadership.
- Analytical skills to evaluate feasibility of emerging technologies.
- Collaboration skills to work with joint and interagency technical teams.
Location:
Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida.
Work Environment:
Office environment within a joint military/civilian/contractor staff. Involves coordination with technical and engineering teams.
Physical Demands:
Primarily sedentary work with extensive computer use and technical document handling. May require system testing activities.
Work Schedule:
Full-time, 40 hours per week. Monday-Friday, 0800-1600.
May require flexibility for operational requirements.
License and Other Requirements:
Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card .
Salary and Benefits:
As stated during the hiring process.
Security Clearance:
TS/SCI clearance required.
Travel:
May include OCONUS travel to support technical evaluations or integration of C4ISR systems.
$62k-88k yearly est. 52d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Lakeland, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Palm Harbor, FL?
The average support specialist in Palm Harbor, FL earns between $25,000 and $68,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Palm Harbor, FL
$41,000
What are the biggest employers of Support Specialists in Palm Harbor, FL?
The biggest employers of Support Specialists in Palm Harbor, FL are: