Support specialist jobs in Palo Alto, CA - 2,431 jobs

A leading tech company in Mountain View is seeking a Customer Value Analyst to influence business strategy through financial modeling and data analytics. The role requires expertise in data analysis and experience in machine learning. You will be responsible for delivering insights on key initiatives, collaborating with cross-functional teams, and supporting strategic decisions. Competitive salary range is $117,000-$167,000 plus bonus and equity. #J-18808-Ljbffr

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

LITIGATION DOCKETING SPECIALIST (San Francisco) MANAGING ATTORNEY'S OFFICE Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney. Responsibilities include but are not limited to: Entering data into the firm's docketing and calendaring system. Performing electronic court filings in federal, state and appellate courts. Responding to requests for recommendations of experts, arbitrators and other outside counsel. Monitoring cases and retrieving documents with the use of various online resources. Serve documents and file documents in court. Assisting with maintenance of corporate diary. Assisting with procedural and filing requirements of California state and federal courts. Requirements: Bachelor's degree or equivalent work experience. Minimum 1-2 years of litigation docketing specialist experience required. Experience with Court Management System such as CourtAlert, eDockets or CompuLaw. Westlaw and/or Lexis. PACER and any of the main California state court e-filing vendors (e.g., OneLegal). Court running experience. Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring. Familiarity with Outlook, Word, Excel. Data entry experience. Strong client service ethic. Ability to learn and retain detailed information about court procedures and documentation. Strong organizational and communication skills. Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure. Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed). TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to: Human Resources Ahan Kim Morris, Talent Manager ********************** Debevoise & Plimpton LLP 650 California Street Suite 3100 San Francisco, CA 94108 Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.

The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related If needed, assign a ticket to an appropriate person or a lead in that team Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) Analyze the data and Improve operational processes and operations Work with Service Manager to keep the queues healthy and improve processes Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets Experience in ITSM / Incident & Problem Management for +3 years Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) Ability to distinguish and handle technical vs. non-technical issues Familiarity with mobile applications, connected services, or automotive software Strong triage, prioritization, and coordination skills Clear written and verbal communication skills English required Japanese preferred Ability to work calmly in a fast-paced, operational environment Strong documentation and detail-oriented High flexibility and a patient and capable of investigating an issue Preferred skillsets Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging Key Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: Sev 1-3 → Manager / Sr. Manager Sev 4 → Queue review and prioritization Provide clear and concise context when escalating tickets 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation

Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr

Pay Range: $26.00 - $28.00 per hour Bonus: $150 Sign-On Bonus & $150 Retention Bonus Insight Global is seeking to hire a Support Coordinator to support one of our clients. This role works directly with youth and caregivers in home and community settings to implement individualized plans of care. This position provides behavioral and emotional interventions, models positive strategies for caregivers, and supports youth participation in age-appropriate activities. Responsibilities include: Direct Support & Intervention Meet with youth and caregivers per program and plan requirements. Implement interventions as outlined in individualized service plans. Transfer skills and model interventions for caregivers and family members. Conduct therapeutic sessions with youth and caregivers when indicated. Support youth participation in age-appropriate and therapeutic activities. Provide transportation for youth to appointments and service-related activities as approved. Collaboration & Communication Participate in Child and Family Team (CFT) meetings and other case consultations. Communicate regularly with supervisors and team members regarding youth progress and needs. Report incidents and program concerns promptly to Supervisor. Maintain professional and supportive relationships with youth, families, and community partners. Documentation & Compliance Complete timely and accurate contact notes that meet program and funder standards. Maintain productivity and documentation requirements. Adhere to confidentiality and HIPAA standards at all times. Complete administrative paperwork such as time sheets, mileage logs, schedules, and expense reports accurately and on time. Professionalism & Agency Representation Attend required meetings, supervision, and training sessions. Demonstrate sensitivity to cultural differences and family dynamics. Ensure youth safety and support trauma-informed care practices in all settings. Must Haves: Bachelor's degree in a related field Two (2) years of full-time equivalent experience in a behavioral health-related field. Ability to work evenings and weekends as needed. Complies with all federal, state, and county regulations, including periodic background and sanction checks. Strong knowledge of crisis assessment, trauma-informed care, and safety planning. Meets all state-required employment conditions, including: DOJ fingerprint and Child Abuse Index clearance TB/Health physical Valid CA Driver's License, acceptable driving record, and proof of insurance Plusses: Previous work in residential, STRTP (short term residential therapeutic program) , or community-based youth programs. Training in trauma-informed care, behavioral interventions, or family engagement strategies. Experience providing direct support or counseling to children and adolescents. Support Counselor Support Coordinator Team B - Swing #1 - Non-exempt, Wed-Sat, 2:30 PM - 11:30 PM Support Coordinator Team B - NOC #1 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM Support Coordinator Team B - NOC #2 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM

A leading, nationally recognized law firm with a premier intellectual property practice is seeking an experienced Trademark Docket Specialist to support the accurate and strategic management of sophisticated U.S. and international trademark portfolios. This role is integral to the success of a highly regarded trademark practice that advises innovative, market-leading companies across technology, life sciences, and emerging growth sectors. This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, NYC, Boston, or DC. Key Responsibilities: Accurately docket U.S. and international trademark prosecution, maintenance, and enforcement deadlines on a daily basis Review incoming trademark correspondence and documents to identify critical dates, status updates, and required actions Maintain client-specific docketing requirements using industry-standard docketing systems Respond to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines Conduct online research using USPTO, WIPO, and other trademark databases to confirm status and retrieve relevant information Generate and distribute customized docketing reports for internal teams and clients Process and route incoming trademark-related mail and electronic communications Assist with special projects, data audits, system clean-ups, and data integrity initiatives Support electronic filing, document management, and uploading to client extranets and internal systems Collaborate with team members to ensure compliance with firm policies and client guidelines Desired Skills & Qualifications: Minimum 2 years of trademark docketing experience in a law firm or corporate IP department preferred Associate's or Bachelor's degree in a related field preferred Strong knowledge of U.S. and international trademark procedures; familiarity with the Madrid Protocol preferred Experience with trademark docketing systems such as WebTMS, Symphony, IPFolio, or similar platforms Exceptional attention to detail with strong proofreading, organizational, and analytical skills Ability to review and interpret complex legal documents with accuracy Excellent written and verbal communication skills Proven ability to manage multiple priorities and meet strict deadlines in a fast-paced environment Proficiency in Microsoft Office (Excel, Word, Outlook); experience with document management systems a plus Commitment to confidentiality and data security standards Familiarity with USPTO and international trademark databases Experience with electronic filing systems strongly preferred

Key Responsibilities Identify, evaluate, and select suppliers based on quality, cost, delivery, and compliance criteria. Lead supplier prequalification, onboarding, NDA processing, and preliminary risk checks (financial, compliance, ESG). Maintain strong supplier relationships and act as a point of contact for escalations and issue resolution. Track ongoing supplier performance through SLAs, scorecards, and quarterly business reviews. Execute purchasing requests and convert them into purchase orders (POs). Negotiate pricing, terms, service levels, and commercial conditions to ensure optimal cost and value. Mitigate delivery delays, capacity constraints, and supply chain risks through proactive communication and supplier management. Partner with Legal to support NDAs, master service agreements, SoWs, and contract redlines. Conduct final compliance, ESG, and risk checks prior to contract award. Maintain accurate procurement documentation and audit-ready records. Monitor contract adherence, performance obligations, and renewal schedules. Gather requirements from internal stakeholders for data center commercial and edge project needs. Support RFP creation, documentation preparation, and evaluation criteria (technical + commercial). Issue RFPs to qualified suppliers, manage the bid process, track responses, and facilitate Q&A/clarification sessions. Conduct technical and commercial bid evaluations, comparisons, and scoring. Provide award recommendations and support final contract negotiations. Offer procurement updates, lead-time insights, market trends, and risk assessments to project teams. Maintain procurement/ERP systems, purchasing tools, supplier portals, and vendor databases. Track KPIs such as cost savings, lead times, supplier performance, and contract compliance. Prepare weekly reporting, dashboards, and procurement status updates. Identify opportunities to streamline sourcing workflows, improve processes, and optimize cost. Support documentation handoff, supplier transition into operations, and closure activities including lessons learned. Qualifications Bachelor's degree in supply chain, Business Administration, or related field (or equivalent experience). 2-5 years of experience in procurement, sourcing, or supply chain operations. Strong negotiation, communication, and analytical skills. Experience managing supplier relationships, purchase orders, and contract workflows. Proficiency in procurement/ERP systems and Microsoft Office or Google Workspace. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills Experience supporting procurement for data center or technical infrastructure projects. Familiarity with global or multi-region suppliers. Knowledge of compliance frameworks (ESG, financial risk checks, supplier due diligence). Professional certifications (CPSM, CSCP, CPPB, or similar) are a plus.

Job Title: SAP Data Migration (BODS) Duration: 07 months+ Contract Notes: Details of the request include: Must-have skill requirements of the role: SAP BODS hands-on experience Must have completed data migration into SAP S/4 for at least 2-3 projects (Note: SAP BODS experience for BI/BW migration is different; we require S/4 migration experience. Santa Clara, CA; onsite once every 6 weeks. Contract Description: Experience - 8 years of end to end SAP data migration experience. Strong hands-on experience in SAP Business Objects Data Services (BODS) as technical developer. Good analytical skills to analyze the ETL issues and fix them independently. Should have experience in Data Migration project with an end to end SAP implementation. Should have good understanding of the BODS landscape and architecture. Should be able to connect to customers and gather requirements and work independently on those requirements. Qualifications: Thorough knowledge of developing conversion objects using SAP BODS, LTMC etc. Should have strong experience of end-to-end E-T-L process in SAP projects. Should be well aware of SAP master and transactional data objects in various areas such as SnP, OTC, Manufacturing etc. Should be able to run Mock data load tasks, analyze issues, coordinate with other teams, fix defects etc. Sound Knowledge of SQL.

A tech company in San Francisco is seeking a Scientific Implementation Associate to bridge science and business. You will support existing and new customer implementations, restructure data, and lead projects to ensure success within the platform. A Bachelor's degree in a scientific field and excellent communication skills are required. The role offers a salary of $70,000-$80,000 per year, plus performance bonuses and equity. #J-18808-Ljbffr

Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences, so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations team and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application! Working under the direction of the CTS Project Manager/Workflow Lead while collaborating close with Operations Lead, the Technical Field Specialist will provide direct technical support in t development, preparation, operation, and post-processing of in-field data collection experiment and pilots. The CTS Technical Field Specialist will serve as the in-field coordinator of such programs, bo collecting data hands-on and guiding the work of less technical CTS field operators to ensure the operation is running efficiently and according to requirements communicated by the CTS Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support pioneering work being done at a to technology company. Please note: Candidate must be physically active - have experience and interest in hiking, biking and running with ability to do so for extended periods of times (additional physical activities a plus Preparation work will include: Working with the CTS Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests: o Writing up pilot project charters o Documenting and validating operational workflows o Conducting in-field operator training Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity, etc.), engaging with and asking clarifying questions of the CTS staff Ensuring that devices are configured to run properly based on the requirements and that data can be collected and successfully passed to backend systems. Working with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to test, troubleshoot, and resolve device and backend data/technical setup issues before pilots begin Triaging and performing initial debugging, as well as resolving issues directly whenever possible Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff Obtaining required devices from inventory and configuring those devices for CTS field operators. In-Field work will include: Conducting trial runs to assure that devices and connections to backend systems are working properly, partnering with CTS staff (Operations Lead, Tools POC, QC, and MIS) to debug and resolve any issues encountered, as well as engaging Client Program Managers and Engineers when necessary Conducting and leading in-field data collection. Providing frequent status updates. Addressing any technical issues that occur in the field, including extracting device diagnostic logs, opening bugs and escalating to other CTS and Client Staff as required. Triaging and performing initial debugging, as well as resolving issues directly whenever possible Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff Post-Operations work will include: Documenting and reporting on: Pilot results Downtimes for different apps, tool issues, and bugs that impact pilot operations Sharing observations/feedback and opportunities for efficiency and automation Verifying that data collected has successfully transferred to backend systems, engaging CTS staff (Operations Lead, Tools POC, QC, and MIS) and client program managers and engineers as required Following up with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to drive the resolution of open bugs Participating in data analysis and extraction as required. Proactively identifying areas for program and workflow improvement. Requirements: BA/BS degree, or min. 2-3 years of relevant testing / support experience is required. Must have 1+ years of QA testing or technical support experience of Mobile Apps Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets /Excel (SQL, Javascript, etc skills a plus) Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather Strong verbal and written English communication skills with the ability to communicate cross functionally with local and global teams/stakeholders Strong teamwork skills Ability to represent the company in a professional manner Comfort with a fast paced environment Driver's license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls. o Some US-based travel may be required o Ability to pass driver history restrictions Aptitude for learning new technologies Strong organizational skills and superior attention to detail Strong analytical and problem-solving skills Ability to meet deadlines and schedules and be accountable Ability to document testing results in a detailed and organized manner Ability to create or refine processes and identify opportunities for improvement Background and Driving Record No DUI convictions in the past five (5) years No hit and run convictions No driver's license suspensions in the past five (5) years No more than two (2) moving violations or chargeable accidents within past four (4) years Valid US driver's license (no temporary permits) International drivers have 90 days after enrollment date to obtain a US license Have no criminal record Salary and Other Compensation: The hourly rate for this position is $25 - $28 per hour, dependent on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan

Posted Tuesday, January 13, 2026 at 8:00 AM HIRING IMMEDIATELY at Mendocino Farms! NOW HIRINGonder CATERING SPECIALIST! Make up to $20.00 - $25.00 / hr including tips! We're not just selling sandwiches and salads. We're selling HAPPY! Catering SpecialistLead the store's Catering Team and work closely with catering clients. Manage the daily execution of all catering orders. Complete daily sales building tasks to promote continuing growth of the catering program. Perks and Benefits 401(K) Match, and other ancillary benefits* Paid sick leave Employee assistance program English at Work classes - Learn English at work! Parking & Transit Reimbursement* \Ventor Discounted tickets through Tickets at Work Pet Insurance Free and delicious Mendo Meals on every shift! Clear path for growth and development Cr Competitive Pay Tips - All Mendo Team Members participate in the tip pool! All M.ms Team Members are paid on a bi‑weekly basis ылган Schedule < li>Full‑time hours available from Monday - Friday We're Looking for Team Members that have the following Great personalities, personality is everything! An overwhelming desire to help people! The ability to SELL HAPPY! You'll spend your day passionately connecting with our guests! About Mendo We were founded with the vision to offer so much more than food, and since 2005, we've never let the spark of happiness go out! We Sell HAPPY! Food is our love language! We connect guests to culinary adventure with our approachably adventurous menu. We use fresh ingredients you can feel good about. We believe that every guest is a friend we haven't made yet or one we're welcoming back! Does this get you excited?! Then this is the opportunity you have been waiting for! Apply today to learn more about this exciting opportunity to become part of the Mendo Team! Note: For Team Members who qualify * Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. San Francisco, 465 California Street, San Francisco, Californiaانا United States of America #J-18808-Ljbffr

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe

Requisition ID # 169764 Job Category: Procurement / Supply Chain Job Level: Individual Contributor Business Unit: Engineering, Planning & Strategy Work Type: Hybrid The Procurement Organization includes a staff of more than two hundred sourcing managers, buyers, analysts, and supplier diversity personnel. Our mission is to deliver cost effective and valued procurement services through strategic, diverse, and sustainable business solutions. Our work requires close integration with all functional areas, finance, and our suppliers. The Procurement Excellence Center (PEC) is a strategic function dedicated to driving procurement transformation, operational efficiency, and value creation across the organization. Within the Procurement organization, the PEC establishes best practices, standardizes processes, and leverages systems, advanced analytics, and market intelligence to enable data-driven decision-making. The PEC collaborates with all Procurement teams to enhance capabilities, improve performance, and optimize costs. Key focus areas include systems, market intelligence and analytics, digital procurement transformation, risk management, supplier relationship management, governance, and capability development. Position Summary Provides system administration, functional support, training, and change management. Leads or supports implementation of system changes and enhancements, with a strong focus on supporting and advancing AI initiatives within procurement. This position is hybrid, working from your remote office and Oakland based on business needs or company requirements. PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint ($102,000 - $127,000). The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Bay Area Min: $ 102,000 Bay Area Mid: $ 127,000 Bay Area Max: $ 152,000 Responsibilities * Administers and configures procurement systems, ensuring optimal performance. * Performs thorough system testing to validate end-to-end functionality, uncover defects, and verify compliance with requirements. * Delivers advanced support for procurement systems to internal clients and suppliers, resolving escalated issues efficiently. * Creates content for new and updated instructor-led and web-based training programs. * Prepares and revises training materials, including job aids, web-based modules, and PowerPoint presentations. * Facilitates training sessions and leads informational or focus group meetings. * Drives change management initiatives and oversees communications. * Oversees the implementation of system enhancements, ensuring adherence to deadlines and system requirements. * Leads teams in developing and implementing process improvements within Procurement operations. * Mentors less experienced team members and serves as the team lead for cross-functional projects and initiatives. * Lead and support the implementation of AI-powered procurement technologies to automate routine tasks, optimize workflows, and enhance data-driven decision-making. * Develop and deliver training programs and job aids focused on AI technologies in procurement. Facilitate change management initiatives to ensure successful adoption of AI tools, including hands-on workshops, webinars, and digital learning modules. * Mentor team members on AI best practices and emerging trends, fostering a culture of continuous improvement and innovation within the procurement organization. * Stay informed on industry trends and best practices, integrating external insights and benchmarking into internal AI initiatives for continuous improvement. Qualifications Minimum * Bachelor's Degree or equivalent experience * 7 years of experience in procurement or other job-related discipline * Extensive participation in projects of medium to high complexity * Knowledge of the Procure-to-Pay process. * Advanced understanding of SAP Ariba modules Desired * SAP Ariba certification * SAP S/4 HANA experience * SAP Fieldglass experience * Knowledge or experience with SOX and/or procurement compliance requirements. * Strong problem-solving and decision-making skills. * Ability to work cross-functionally across multiple functional areas within the enterprise. * Self-starter with a continuous improvement mindset. * Experience with AI-driven procurement solutions, analytics, or digital transformation projects.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Technology Support Specialist II is an integral part of Latham's Technology & Information Services team and will be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, while providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting. This role will be located in our San Francisco office. Please note that this role requires an in-office presence. The hours for this position are Monday - Friday, 7:30am - 4:00 PM. Responsibilities & Qualifications Other key responsibilities include: Providing assistance to end users for firm-approved applications using a variety of different methods; applications include Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on desktop and notebook computers, printers, monitors and peripheral hardware Setting up and configuring desktop and notebook computers and printers Meeting and coordinating with other local Technology department members on product installation, training, and support, and assisting or running projects on various issues as needed Setting up conference rooms to use technology services (e.g. presentations, video conferencing, and audio/visual elements) Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Display knowledge and proficiency in a wide variety of software programs, including Windows OS and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage 10, and Litera ChangePro Demonstrate advanced knowledge of standard hardware components and peripherals Possess working knowledge of printer and MFD hardware/settings to perform basic support And have: A high school diploma or an equivalent A bachelor's degree or an equivalent in Computer Science or Information Systems, preferably A minimum of two (2) years of technology support experience with PC hardware/software A minimum of two (2) years of experience in a customer-focused role, preferably Experience with software installations and upgrades, training, and technical documentation, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2 Pay Range USD $85,000.00 - USD $100,000.00 /Yr.

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.