Support specialist jobs in Parsippany-Troy Hills, NJ - 2,129 jobs

Bluefish is on the cutting edge of AI-powered SaaS, helping marketers understand AI marketing performance and optimization. We're looking for a sharp, customer-savvy Customer AI Analyst who's passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. As a Customer AI Analyst, you'll work closely with customers to ensure their accounts are configured for success from the start-optimizing for the best possible AI outcomes. Your focus will be on turning data into insights, engineering effective prompts for large language models (LLMs), and collaborating directly with clients on regular deliverables. Think of this role as a blend of SEO analyst, AI prompt engineer, and strategic customer advisor. What You'll Be Doing: Account Setup & Optimization - Configure and optimize customer accounts to ensure the best foundation for AI performance. Interpret key data to improve setup and support ongoing AI optimization. LLM Prompt Optimization - Design, test, and refine prompts to get high-quality outputs from large language models-ensuring results align with customer goals and industry standards. Customer Engagement & Strategy - Serve as the primary service advisor for your customers. Deliver actionable insights, performance reviews, and monthly deliverables (e.g., reports, strategy briefs, optimization plans). Insights & Storytelling - Turn complex data into clear, strategic recommendations using presentations, dashboards, and written narratives tailored to different stakeholders (including executives). Cross-functional Collaboration - Partner with product and account teams to feed customer insights into roadmap planning and improve overall service delivery. Customer Education - Contribute to enablement initiatives by creating data-driven best practices, case studies, and onboarding resources. Trend Monitoring - Stay up-to-date on AI, marketing analytics, and AEO/GEO trends to keep customers informed and ensure Bluefish remains ahead of the curve. Qualifications: 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company. Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment. Strong ability to translate complex data into meaningful strategies and recommendations. Familiarity with prompt engineering and large language model (LLM) behavior is a major plus. Experience working with analytics tools (e.g., Excel, SQL, BI dashboards). Excellent communication and presentation skills-confident working with both technical and executive stakeholders. Strong organizational skills with a proven ability to juggle multiple clients and deadlines. Bachelor's degree in a technical, business, or finance-related field preferred-can substitute for customer-facing experience. Highly organized with the ability to manage multiple accounts and competing priorities. Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment. Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals. Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done. Nice to Haves: Background in SEO (e.g., keyword strategy, performance analysis, organic growth). Experience in digital marketing or campaign performance analysis. Prior roles in SEO analysis, marketing operations, or conversion optimization. About Bluefish: Bluefish believes that AI represents the next major chapter of the internet - and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. The company is backed by leading AI and data focused investors, including Crane Ventures, BloombergBeta, Firebolt Ventures and Laconia Capital. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin. Why Bluefish & Our Values: Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry Join an experienced high-performing team where you will have immediate ownership and impact Experience a true meritocracy with significant career growth upside as the business scales Our Values: Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment. Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals. Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

About Wakefern Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , and Gourmet Garage banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices. The Service Center Agent Trainee is responsible for delivering the precise assistance and insight needed by their customer to meet today's business challenges. The associate is responsible for monitoring, initial problem determination, first line corrective action and tracking of the problem until resolution. The Service Center Agent Trainee performs corrective action on any failing processes when necessary. Essential Job Functions : The Service Center Agent Trainee is responsible for 1st level troubleshooting as well as escalation to ensure its resolution. The associate maintains, creates, and updates operational procedures and schedules. The associate will be accountable for their productivity as required by the position. Responsibilities will include but not be limited to the following: Provide general assistance and support to customers and other team members as necessary Log and document all problems/Services along with action and resolution Monitor open problems daily to ensure they are appropriately addressed, including escalation to other departments or Vendor Services Dispatch correct vendors to correct problems Escalation of problems as stated in procedures to management, Tech departments, vendors, etc. Responsible for placing open problems on turnover and/or Vendor Services folders Work closely with Vendors on problems when needed Adherence to performance management standards Assistance with gathering data for creation of departmental reports Attend staff meetings as required pertaining to the Service Center Monitors system status observing video logs and E-mail Enters basic coding for job scheduling/restart for all platforms Performs change management functions as required Supports storage media processing as required Communicates/Escalates issues with Associates/Vendors/Stores Performs duties as assigned by supervisor Complete HIPAA training successfully Adherence to Company and Departmental policies and standards Participate in projects pertaining to the position Ongoing: Increase knowledge of computing technologies, platforms, operating systems and applications; PC application and systems, communication protocols and techniques; and Local Area Network (LAN) operating systems, applications and environments. Stay current on industry trends and technologies Minimum Requirements : Overtime required (volunteer, mandatory, and standby as needed) 6 months - 1 year experience in the Service Center Excellent written and verbal communication skills POS Certification required Flexibility regarding work schedule which includes weekends, holidays, and off hours Participate and work well in a team environment Ability to take initiative with a strong desire to learn Must have strong organizational skills Strong problem solving skills PC knowledgeable Important Disclaimer Notice: This is intended to set forth the general nature and essential duties and responsibilities of the work performed by associates for this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job. Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.

ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned QUALIFICATIONS REQUIRED: * 1 year experience in a client service call center environment required. * FINRA 6 & 63 required A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Available Locations Florham Park, New Jersey, United States Allentown, PA, United States El Paso, TX, United States Louisville, Kentucky, United States Dallas, TX, United States Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

The Senior Business Support Coordinator supports senior leadership and account teams in the Agency. Their primary responsibility is to provide support for SVPs. Additionally, they are responsible for a variety of duties including planning meetings, making domestic & international travel arrangements, and managing expense reports. Primary Responsibilities Support Senior Vice Presidents (i.e. Managing Directors, Directors of Client Services) Manage calendars-delegate access for MD and DoCs, meeting support for SVPs as needed Make international and domestic travel arrangements Complete and submit expense reports in a timely manner; keep record of expenses submitted and track reimbursement status Book conference room and resources Make lunch/dinner reservations (with or without client, if applicable) Coordinate shipping, messenger services and package follow up (e.g. account work, client gifts, etc.) Provide internal Agency support Coordinate internal Agency attendance at industry conferences Cover reception area while receptionist is on break/lunch in rotation with other administrative/executive assistants Act as liaison to office services and technology support as needed Support Human Resources as needed with ad hoc projects Provide onboarding support for new accounts Coordinate catering for internal meetings as needed Provide support for agency-led workshops and initiatives as needed (account should lead) Communicate weekly reimbursement notifications to employees Assist with Agency recruiting and onboarding efforts Aid recruiting team in interview scheduling for SVPs Coordinate internal new hire onboarding for VPs and above Welcome new SVP team members and gather pertinent information from them for business travel (e.g. contact number, home address, corporate credit card information, etc.) Train (or help to train) new hires in process and procedures for expense reporting and travel booking Additional Responsibilities Act as a resource to the Agency; maintain and share knowledge on internal policies, processes and key points of contact Communicate effectively and professionally both internally and externally with all levels of the organization Demonstrate ability to set priorities while handling multiple projects/deadlines Demonstrate good problem-solving and interpersonal skills Foster a positive team atmosphere demonstrating respect for peers, supervisors and clients Know clients and their products; be knowledgeable of which accounts team members are working on Develop relationships with clients and/or client administrative team members Stay aware of current team projects and proactively assist staff members Assist other members of department/team as needed when workload allows Perform additional duties as assigned by manager Qualifications An AA degree or BA degree is preferred 1-3 years general office experience (experience in pharmaceutical industry a plus) Strong knowledge of Windows, Mac OS, Word, Excel, Outlook, and PowerPoint Understanding of video conferencing platforms Outstanding verbal and written communication skills Strong attention to detail Ability to work effectively in a fast-paced environment with changing priorities Strong team player with excellent interpersonal and communication skills Quick-thinking individual with enthusiasm and motivation who thrives in a fast-paced environment Biolumina's Values Open Mind Always ask why-of your teammates, your clients, and yourself. And don't stop there-keep asking questions Be respectful of others' ideas, opinions, and diverse backgrounds Be flexible and adaptive to new ways of doing things Brave Heart Speak your mind...and your heart Courageously step forward to try something new and help others to do the same Be brave enough to defend your opinions-and brave enough to change them Ready Hands Be proactive and push things forward Reach out to offer help and raise your hand to ask for help Go out of your way to show gratitude The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. $64,600 - $69,700 Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

About the Company - Our Firm is looking for an entry-level attorney or third-year law student to work with our intake team vetting new client calls and signing up potential clients for personal injury cases. This is a full-time position in our Edison location. You will be trained to handle new case calls and work with the intake team to sign up potential personal injury and medical malpractice cases.

Luxury brands corporation is looking for an Junior Desktop Support Specialist for their Midtown NYC HQ. Provide Level 1 & 2 Technical Support thru ServiceNow ticketing system. Ensure master inventory is updated with any changes Participate in various retail and corporate IT projects i.e., Rollouts / Updates Keep up to date with technological developments related to the industry. Understanding of MS Office Suite/0365/Active Directory troubleshooting. Schedule Dell/HP engineers to conduct repairs & maintenance updates. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end user technical problems. Provide information and status updates as needed/requested. Strong written & verbal communication skills to properly collaborate with technical teams and business community. Strong organizational skills Basic network understanding of office and boutique environment

Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency's residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: Provides care and assists with personal development and independence of the people we support. Ensures that all measures for safety and well-being are maintained at highest level. Provides training for the people we support in activities of daily living and in development of self-help and social skills. Maintains a personalized, homelike atmosphere in the residential facility. Attends weekly staff meetings as well as any other assigned meetings and in-service trainings. Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned. Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action. Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures. Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices. Summons police, fire, ambulance or other emergency personnel if situation warrants it. If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines. Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor's appointments, etc. Assists with meal planning and preparation as well as with purchasing of food and supplies. Demonstrates an understanding of and implements behavioral programs. Participates fully as a member of interdisciplinary plan. Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities. Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment. Supervises any other activities as may be necessary to maintain quality of the program. Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP's are supervised by residential nurse in all areas related to medication administration. Completes all activities related to skill buildings as outlined in individual program plans Provides support around personal hygiene, i.e. toileting, bathing and changing as needed. Handles all personal documents of the people we support in a secure and confidential manner. Performs related duties as requested. Requirements QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Valid New York State Driver's License and must maintain it in good standing Ability to read, write, speak and understand English Good oral and written communication skills Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE High School Diploma or GED required Six months of related experience is preferred but not required Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

Our client a well known University is seeking a Student Support Specialist in their New York, New York Location! Responsibilities Student Support Provide complex, non-clinical student support, including meeting in person or virtually for referrals, conducting assessments of well-being, risk factors, and support needs, and developing individualized, student-centered care plans that often require sustained and longitudinal engagement. Exercise independent judgment and discretion when assessing complex and sensitive student situations and determining appropriate support pathways. Work closely with University resources and support networks to coordinate and implement multi-step support plans across multiple schools and departments. Monitor student progress over time and maintain follow-up to reassess needs, troubleshoot barriers, and adjust support plans as circumstances change. Conduct intake interviews as assigned to synthesize complex concerns, identify emerging needs, and discuss possible pathways forward with students and, when appropriate, with faculty and staff partners. Facilitate interim and supportive accommodations in partnership with University stakeholders, balancing student needs, institutional policy, and risk considerations. Coordinate with campus partners and community resources to connect students to confidential and non-confidential supports, ensuring continuity of care. Assess, create, and implement effective methods of support for students managing complex situations impacting their well-being and/or the well-being of others. Serve as a liaison to assigned schools and campus partner offices, providing consultation, guidance, and support related to students of concern and ongoing matters. Participate in case reviews, students-of-concern meetings, and other coordinated cross-functional efforts as assigned. Support for Students Navigating Conduct and Separation Provide guidance to students navigating University processes, including coordination with student conduct and other relevant offices when appropriate. Participate in joint student meetings related to student support concerns or students in distress requiring heightened coordination. Serve as a support person in the student conduct process when requested. Administer return-to-enrollment cases by supporting students who have been separated from the University, managing a caseload requiring sustained engagement, progress monitoring, and coordination, and helping students understand resources, expectations, and pathways for re-enrollment when applicable. Mediation and Early Conflict Support Partner with student conduct offices to co-facilitate mediation as an alternative resolution option when deemed appropriate. Support early intervention services for conflict resolution, including student-facing support and coordination with campus partners. Basic Needs and Cross-University Initiatives Collaborate with the food pantry and University partners to support students with basic needs concerns and strengthen institution-wide services and communications. Contribute to cross-University initiatives focused on advancing coordinated, preventative efforts related to basic needs; support or lead subgroup work as assigned. Provide programmatic support to the food pantry and contribute to broader initiatives that advance student well-being. Programming, Outreach, and Training Plan and facilitate preventative, student-facing programming informed by trends, data, and best practices throughout the academic year, including recurring Office Hours and workshops related to basic needs and student support. Design, develop, and facilitate data-informed virtual resources, training, and outreach to help students, faculty, and staff identify concerns and make appropriate referrals. Documentation, Data, and Professional Standards Document student support activity, referrals, interim measures, and accommodations in the designated case management system in a timely and accurate manner. Maintain privacy and appropriate information-sharing practices in accordance with FERPA and University policy. Stay current on emerging trends, best practices, and regulatory considerations related to student support, basic needs, behavioral intervention, and student mental health in higher education. Participate in ongoing students-of-concern meetings. Perform other duties as assigned. Minimum Qualifications Bachelor's degree or equivalent and 4-6 years of related experience in student affairs, case management, social work, behavioral intervention, or counseling. Demonstrated knowledge of the complexities surrounding student support and student mental health in a college or university setting. Excellent analytical, organizational, and interpersonal skills, with the ability to exercise sound judgment, discretion, and professionalism in sensitive situations. Preferred Qualifications Experience in student affairs, social work, or a closely related field.

Make an Impact Through Movement This Summer Tamarack Day Camp is seeking enthusiastic, energetic, and reliable Dance Specialists to join our summer staff. As a Dance Specialist, you will inspire campers through movement, creativity, and self-expression while helping create a positive, fun, and inclusive camp environment. This is a great opportunity for dancers, dance educators, and students pursuing dance or performing arts to share their passion and make a meaningful impact. Position Overview Dance Specialists are responsible for planning and leading age-appropriate dance instruction for campers of varying skill levels. Specialists work closely with counselors and supervisors to ensure classes are engaging, safe, and aligned with Tamarack's values and camp culture. Key Responsibilities Plan and lead structured dance classes for campers ages 5-15 Teach basic technique, choreography, and rhythm in an encouraging and supportive manner Adapt lessons to meet the needs of different age groups and experience levels Create a fun, inclusive environment that builds confidence and teamwork Collaborate with counselors to assist with transitions, behavior management, and camper engagement Prepare campers for special events, performances, or camp showcases when applicable Maintain safety, organization, and appropriate supervision at all times Model positive behavior and serve as a role model for campers and junior staff Participate in staff training, meetings, and special camp events as required Qualifications Background or training in dance is required (any style welcomed) Experience working with children in a camp, school, or recreational setting preferred Strong communication skills and positive energy Ability to manage groups of children in a structured yet fun environment Reliable, punctual, and team-oriented Must be able to commit to the full camp summer Why Work at Tamarack Supportive and welcoming staff community Opportunities to grow as a leader and educator Fun staff events and outings throughout the summer A chance to make a lasting impact on children's confidence and creativity Tamarack Day Camp is located in Randolph, New Jersey, and serves campers from surrounding communities throughout Northern New Jersey. Job Questions: Will you be living in New Jersey over the Summer (June, July and August)? Will you be available all 39 days of camp from June 29th-August 21st? I understand I must attend mandatory training throughout the month of June.

A community service organization in New York seeks a Family Advocate who will support family engagement and provide advocacy within the Family Enrichment Center. This part-time role requires a bachelor's degree or extensive experience in community programs, along with bi-lingual skills in Mandarin and/or Cantonese. The ideal candidate will coordinate events, manage participant relationships, and foster connections to community resources. Flexible hours are necessary, including evenings and weekends. #J-18808-Ljbffr

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

Conduct advanced research in AI and Generative AI to develop novel algorithms and models Explore and implement state-of-the-art techniques in machine learning deep learning and generative models Collaborate with cross functional teams to integrate AI innovations into products and services Stay updated with the latest trends and breakthroughs in AI research and contribute to thought leadership Analyze complex datasets to extract insights and improve AI model performance Document research findings and prepare technical reports and publications Participate in internal and external knowledge sharing sessions and workshops Roles and Responsibilities: Lead AI and Generative AI research projects from concept through deployment ensuring alignment with organizational goals Design prototype and validate AI models addressing realworld challenges Optimize and finetune AI models for scalability and efficiency Mentor junior researchers and contribute to building a strong AI research community Collaborate with product managers and engineers to translate research outcomes into practical applications Evaluate emerging AI tools and frameworks to enhance research capabilities Ensure compliance with ethical standards and data privacy regulations in AI research Mandatory Certificate: Aws Certified Machine Learning Specialty IBM AI Engineering Professional Certificate

About Us: Anthos|Home is an innovative nonprofit transforming the way New York City residents with housing subsidies locate and secure stable housing. Modeled after Brilliant Corners in California, Anthos|Home streamlines the apartment search, approval, and move-in processes while addressing gaps in the NYC voucher housing system. We aim to be a game-changer for New Yorkers who are unhoused or at risk of homelessness. The Role: Anthos|Home is seeking an experienced social worker to serve in the new role of Aftercare Specialist - Rapid Rehousing. The Aftercare Specialist - Rapid Rehousing (RRH) will work in a team reporting to the Aftercare Supervisor - Rapid Rehousing. In this role, the Aftercare Specialist - RRH will be responsible for working with Participants throughout their program enrollment to ensure housing stability before, during, and after placement. The Aftercare Specialist - RRH will conduct needs assessments for all Participants, working with the household to address goals related to education, employment, health, and mental health. The Aftercare Specialist- RRH is the primary point of contact for Participants from referral through housing and aftercare and should also work closely with the Participant's support network including the Aftercare Supervisor - RRH, the Aftercare Associate - Opportunity Navigator, and the Property Provider, as needed. Key responsibilities include: Assess immediate needs of clients and makes appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing Identify Participant strengths and barriers to stability and assist Participants to reducing barriers and linking to resources and services Provide aftercare, case management, and advocacy services to Participants Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem-solving, and identification of resources Biweekly contact by phone, in addition to quarterly in-person in-unit contact once participant is housed to ensure general overall safety and wellness of the participant Provide referrals to community resources, as needed, for issues related to mental health, wellness, legal, and other areas of support Attend meetings and case conferencing as needed to ensure collaborative supports are being provided to the Participants to ensure stability Respond to emergencies during normal business and after hours, participating in the on-call roster for all of Anthos|Home Participants and Property Providers Maintain thorough and accurate progress notes and correspondence while maintaining the confidentiality of program Participants, staff, and organizational information at all times. Complete tasks and provide support within the Aftercare Team on an ad hoc basis. Qualifications and Skills: The ideal candidate for Aftercare Specialist - Rapid Rehousing is someone who enjoys working with youth and people of all backgrounds. A bachelor's degree in Social Work or a related field, and/or 4-6 years of experience working with people in the housing and human service sector is required. Additional Skills include: Bilingual in Spanish/English Excellent interpersonal skills Familiarity with the NYC housing market and voucher system Excellent verbal, written, and communication skills Willingness to travel and make regular visits in the community Ability to use public transportation or meet the same travel requirements with reasonable accommodation Ability to ascend/descend stairs, as some work locations may not have accessibility to an elevator, or meet the same requirements with reasonable accommodation Experience with community-based outreach Experience working with youth a plus Ability to utilize critical thinking skills in decision-making situations, good organizational, data analysis, and record-keeping skills, and good independent judgment Proficiency in MS Word, Salesforce, Excel, and PowerPoint, and familiarity with online data systems, bonus if candidate has experience with Salesforce or Eccovia Passion for the mission of the organization Ability to work in a diverse environment Compensation and Benefits: Competitive starting salary: $65,000 - $70,000 Hybrid work environment (3-5 days in office/field per week) Tuesday - Saturday schedule a possibility Comprehensive benefits package including: Health, dental, and vision insurance 401(k) with 4% employer match Generous paid time off Summer Fridays in August Professional development opportunities Current wellness perks: Weekly yoga classes, ClassPass subscription Join Our Team: Be part of a mission-driven organization making a real difference in New York City. Apply now to join the Anthos|Home family and help create stable homes for those who need them most. How to Apply: Please send your resume and cover letter through our careers site. Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.

Role: CMC Submission Specialist We are seeking an experienced CMC Submission Specialist to support the preparation, management, and execution of Chemistry, Manufacturing, and Controls (CMC) components for an upcoming Biologics License Application (BLA). This is a hands-on regulatory operations role focused on Veeva Vault RIM/Docs and eCTD-compliant submissions aligned with FDA and ICH requirements. The BLA submission is targeted for end of March, and this role will also support FDA information requests and follow-up activities post-submission. Key Responsibilities Prepare, compile, and manage CMC sections of a Biologics License Application (BLA) Execute regulatory submission activities using Veeva Vault RIM/Docs Ensure compliance with FDA, ICH, and eCTD standards (structure, formatting, publishing) Coordinate with CMC, Quality, Manufacturing, and Regulatory Affairs teams to finalize submission content Track document readiness, manage timelines, and resolve submission issues Support FDA information requests, amendments, and post-submission activities Maintain accurate, compliant, and inspection-ready submission documentation Required Qualifications Bachelor's degree (BS) in Life Sciences or related field 3-5 years of experience in regulatory submissions with strong CMC focus Hands-on experience supporting BLA submissions Proficiency with Veeva Vault RIM and/or Veeva Vault Docs Strong knowledge of eCTD formatting and publishing requirements Working knowledge of FDA and ICH guidelines Excellent attention to detail and ability to work in fast-paced, deadline-driven environments Preferred Qualifications Experience supporting biologics or biotech products Prior experience responding to FDA queries and post-submission requests Strong cross-functional communication skills

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Review outgoing filings; de-docket relevant dates in the docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary. ABOUT YOU: Minimum three to five years of patent docketing experience preferred. Strong proficiency in Microsoft Office programs, including Word. Availability to work overtime, flexibility regarding work schedule.