Support specialist jobs in Pasadena, TX - 1,018 jobs
All
Support Specialist
Technical Support Specialist
Specialist
Production Support Technician
Computer System Technician
Service Support Specialist
Application Specialist
Field Support Technician
Technical Support Trainer
Implementation Specialist
Air Support Operations Operator
Computer Technician
Underwriting Support Specialist
Production Support Specialist
Support Specialist Lead
Technical Product Support Specialist
Digilock
Support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Field Support Technician
Jobster LLC
Support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 2d ago
HSE SPECIALIST
CTCI Americas Inc. 4.0
Support specialist job in Houston, TX
Develops HSE information packs for main subcontractors, and associated safety campaign material. Maintains the project training plan and associated records. Analyzes and reports HSE performance statistics in accordance with company and group requirements. Maintains the project risk register and reports status of actions. Establishes and maintains register of project audit findings and reports close out status of findings. Develops HSE presentations. Prepares HSE status reports. Develops, reviews, and updates HSE deliverables. Identifies trends regarding the recurrence of accidents and incidents and provides feedback as necessary.
Duties/Responsibilities
Receives very limited direction on new assignments and acts independently to develop methods and procedures.
Receives direction from Construction and/or Project Manager.
Develops and implements Project's HSE initiatives and programs.
Capable of advising other groups on small to very complex projects from start to finish.
Uses job-specific expertise to contribute to the objectives of the organization.
Works on complex problems which require analysis and evaluation.
Independently makes decisions and is responsible for the outcome.
Plans individual work to accomplish objectives. Continuously improves efficiency and performance. Review existing policies and procedures, making recommendations for improvement.
Supervises the development of new HSE policies and procedures to meet Project and overall CTCIA needs.
Utilize CTCIA audit protocols for all project locations.
Participate in incident investigation and root cause analysis processes and prepare required report(s).
Assist supervision and craft crews in the planning, recognition, evaluation, and mediation of risks in projects.
Gain knowledge and understanding of applicable legislative, client, and CTCIA requirements for the project.
Engage in the HSE Training process for the Project.
Communicate effectively and regularly with Project supervisors and employees.
Provide injury care and case management reporting
Assist with implementation of the CTCIA Drug & Alcohol Program.
Support the needs of the Project HSE Department.
Participates willingly as a team member, contributes individual share of work, and may be called to perform other work-related duties as assigned.
Required Skills
Extensive knowledge of OSHA General and Construction Standards. Seeks expertise, advice, and perspectives from a variety of sources internally and externally. Involves others in solving problems.
Nationally recognized certifications (CSST, CSP, ASP. CHST, or OHST) and/or Degree in Occupational Safety & Health or related field.
Understanding of basic construction work practices.
Excellent written and verbal communication; includes use of proper grammar, spelling, etc.
Excellent computer skills, to include working knowledge and familiarity with Microsoft Word, Excel, and PowerPoint.
Maintain relationships with internal organizations (e.g., engineering, constructions, and subcontracts), Client, and subcontractor to coordinate technical/scientific issues and implementation of HSSE functions into project proposals, designs, and construction plans.
Actively seeks feedback from customers and takes action to improve processes.
Builds trust, credibility, and respect quickly across all levels of the organization in the Office and CTCIA. Works to find professional resolutions for conflicts.
High level of integrity for reporting as well as upholding company policy, personal activities, to independently manage multiple HSE related tasks or new assignments.
Ability to objectively audit compliance in the workplace, understand the results and develop mitigation for items found out of compliance.
Maintains contact with other professional personnel, colleagues, and organizations in government and industry to keep abreast of changing requirements and/or advancements in HSE.
Has a network of outside experts to resolve technical problems in area of expertise. Member of technology organization (i.e., ASSP councils and committees)
Occasional travel may be required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, or comparable publications.
Ability to write reports, business correspondence, and procedure manuals.
Education and Experience
Extensive knowledge of OSHA General and Construction Standards.
BA or BS degree in engineering or specialized scientific field (Safety, Industrial Hygiene, Public Health) or process, and mechanical engineering.
Minimum of 10 years of relevant work experience with at least 4-6 years of supervisory experience. This position is often referred to as the Lead HSE.
Nationally recognized certifications (CSST, CSP, ASP, CHST, or OHST) and/or Degree in Occupational Safety & Health or related field
High school diploma or GED, with very extensive practical work experience with the discipline performing the responsibilities associated with this position (this candidate should have more than enough work experience for this position).
CPR/AED/First Aid qualified, OSHA 500 Trainer (or within 1 year), and other training specified by the HSE Manager.
Physical Requirements
Ability to walk, stand, and move about the job site for extended periods of time
Ability to bend, stoop, kneel, crouch, and reach to inspect work areas, equipment, and work practices at various heights and positions.
May be required to lift and carry items weighing no more than 25-50 pounds.
Must be able to move in and around confined spaces and uneven areas.
Must be able to climb and maintain balance on stairs, ladders, scaffolds, and steel framework.
Must be able to adequately hear and respond to voice commands and alerts from other employees, alarms, and other job-related noises.
Pay range and compensation package
Pay Range is depending on experience
Medical / Dental / Vision plans
Basic Life & AD&D - company paid
STD / LTD - company paid
EAP Program - company paid
401k Program - with company match
Equal Opportunity Statement
CTCIA is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. All employment decisions are made without regard to these factors. We encourage individuals from all backgrounds and experiences to apply, as we believe a diverse workforce fosters innovation and success.
$42k-76k yearly est. 5d ago
Architecture Specialist
SLI Group, Inc. 4.3
Support specialist job in Houston, TX
SLI Group, Inc., established in 1976, is a Texas-based integrated design-build firm serving civic and financial institution clients. We design and build fire stations, schools, churches, and bank branches across Texas.
We are hiring a full-time Architectural Production and Rendering Specialist to support our architectural and marketing teams with Revit and AutoCAD production and exterior renderings.
This is a fast-paced, in-office role for a technically strong production professional who enjoys collaborative work and high-quality visual output.
Responsibilities
Create exterior renderings for client presentations
Build and maintain Revit and AutoCAD models
Assist with architectural drawing production
Support marketing and proposal teams
Requirements
Proficiency in Revit and AutoCAD
Experience producing exterior renderings
Ability to work in a fast-paced, collaborative office
Licensure not required. Experience with SketchUp, Lumion, Enscape, or similar tools is welcome.
What We Offer
Generous starting salary
401K, medical, dental, vision, life and disability insurance
Paid time off
Maternity and paternity leave
Profit sharing based on personal and company performance
Long-term career growth and advancement
Merit-based culture that recognizes initiative and results
$42k-76k yearly est. 4d ago
Equine Specialist
Zoetis, Inc. 4.9
Support specialist job in Houston, TX
States Considered: Texas Role Description
The US Equine business focuses on delivering maximum value to customers through portfolio solutions and strong partnerships. Zoetis provides more than medicines and services-we support customers through:
A direct sales field force
Aligned technical services teams
Valueadded solutions that differentiate us from competitors
The Equine Specialist manages the Zoetis Equine business with distributors, veterinarians, dealers, and horse owners within the assigned territory. A strong understanding of the equine market and its dynamics is highly advantageous. This role requires travel and overnight stays.
Position Responsibilities
Call on Equine and Mixed Animal Veterinarians, Dealers, and Distributor Representatives
Quantify and qualify differences among Zoetis products and competitor products
Utilize strong presentation skills to conduct educational training and producer seminars
Build relationships and influence within key trade channels, including:
Veterinarians
Distributors
OTC dealers
Farm personnel
University personnel
Work closely with Equine distribution partners to drive sales results
Manage a broad geographic area with a diverse customer base to achieve sales targets and business objectives
Build trust with customers through reliability, credibility, and consistent followup
Conduct territory planning and priority setting through data analysis, resource utilization, and execution of business plans
Maintain technical and commercial knowledge, including:
General equine industry knowledge
Indepth Zoetis product knowledge
Business and financial acumen of the local customer base
Demonstrate teamwork by sharing, collaborating, and acting as a team player
Perform other duties and responsibilities as assigned
Education & Experience
Undergraduate degree (BS/BA) required; equivalent experience considered
A master's in Animal Science or a related field is a plus
Minimum experience requirements:
Associate Equine Specialist: 6+ months of equinerelated experience
Equine Specialist: 2+ years of equinerelated experience
Senior Equine Specialist: 8+ years of equinerelated experience
Animal health experience and equine industry knowledge preferred
Ability and willingness to travel overnight at least 50% of the time, including some weekends
Technical Skill Requirements
Indepth product and disease knowledge
Excellent written and oral communication skills
Proficiency in PowerPoint, Excel, and Word
Physical Position Requirements
Valid driver's license required
Willingness to drive to customer locations across the defined geography (horse, clinic, and dealer facilities)
Ability to work on equine farms
Willingness to work with animals, including husbandry, treatment administration, and product administration education
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$93k-123k yearly est. 2d ago
Treasury Management Implementation Specialist
Banktalent HQ
Support specialist job in Houston, TX
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Zions Bancorporation has an opportunity for a Treasury Management Implementation Specialist located at one of our Operations centers across the Western United States (details below). If you are ready to move your career forward, read on.
What will your day look like? You will be:
Onboarding Treasury Management clients with products and services for our new-to-bank or existing clients requesting additional services.
Responsible for the fulfillment of requests submitted from clients, TM Sales Officers, or Client Service Specialists.
Communicating (via telephone, e-mail, Teams, or in-person) to ensure clients receive the best interaction based on their needs.
Delivering excellent client experience to every customer, every time.
Responsible to generate client documents, coordinate signatures with clients through DocuSign (or other acceptable means) and activating services by direct input of client options into host systems (TIB, NextGen, etc.).
Responsible for working with operational partners to activate other products such as ACH, Lockbox, Remote Deposit, etc.
Responsible for ensuring requests are appropriately authorized by the clients.
Following up on outstanding exceptions and documentation.
Ensuring work is completed within established SLAs and departmental guidelines.
May be responsible for client training through the introduction of the TM Knowledge Center or one-on-one training.
Keeping abreast of product updates, reading all product documentation.
Who should apply? We want someone who has:
Some experience in banking, bank and treasury management products and operations, accounting or other directly related experience.
Some knowledge of treasury and cash management products, procedures, services, financial and account analysis.
Excellent customer service and problem solving,
Good follow-through, organizational and communication skills, both verbal and written.
Good attention to detail.
Ability to work with clients, vendors and staff.
Proficient in the use of Microsoft Office products: Word, Excel and related systems.
A High School diploma, GED or equivalent education. A combination of education and experience may meet job requirements.
Pay Range: $20-$41/hr (Based upon location and experience)
Location: This position is five days per week in-office (M-Fri) and you will need to live within commuting distance of these locations:
Mesa, AZ
Los Angeles, CA
Denver, CO
Las Vegas, NV
Houston, TX
Midvale, UT
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$20-41 hourly 4d ago
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Support specialist job in Houston, TX
The Lead Infrastructure SupportSpecialistsupports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 41d ago
Tier 1, IT Help Desk Support
Centre Technologies 3.8
Support specialist job in Houston, TX
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
$55k-85k yearly est. Auto-Apply 5d ago
IT Help Desk Support (Level 1)
Employer Flexible 4.3
Support specialist job in Houston, TX
Employment Type: Full-Time
Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations.
Job Summary:
We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site.
Set up, maintain, and support laptops, desktops, and peripheral equipment.
Troubleshoot hardware, software, and basic network-related problems.
Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation.
Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology.
Coordinate hardware rotation and ensure proper endpoint maintenance.
Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions.
Collaborate with IT team members to improve processes and enhance the overall end-user experience.
Stay up to date with emerging technologies, tools, and best practices in IT support.
Qualifications:
1-3 years of experience in IT support or help desk roles.
Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting.
Familiarity with Windows and mac OS operating systems.
Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts.
Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus).
Excellent problem-solving skills with strong attention to detail.
Strong communication skills and a customer-service-oriented mindset.
Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
Education and Certifications:
Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus.
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
Why Join Us?
Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement.
Be part of a supportive and diverse team environment that fosters professional development.
Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off.
Engage in meaningful work that directly impacts the success and growth of businesses
$36k-52k yearly est. Auto-Apply 14d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 29d ago
Technology Support Specialist
Sunnova Energy Corp 4.6
Support specialist job in Houston, TX
Technology SupportSpecialist - Customer Care Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners.
The Technology SupportSpecialist Position
As a Technology SupportSpecialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation.
The Technology SupportSpecialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs.
Technology SupportSpecialist Responsibilities
Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints.
Accept and/or initiate the minimum required number of calls daily.
Help CSS I through passive education on responses to customer system complaints.
All TSS are expected to provide extensive and exceptional customer service.
A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team.
A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures.
A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call.
A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues.
Effective gains the customer's cooperation to work through the troubleshooting process.
Proactively learns new technology related to Sunnova products.
Perform any other duties as assigned.
Minimum Requirements
High School Diploma is a minimum requirement.
Minimum 3 years' experience in a customer service role supporting technology troubleshooting.
Ability to work at a computer and talk on the phone for 6-8 hours per day.
Strong written and verbal communication skills.
Detail oriented with the ability to multi-task.
Strong problem-solving skills.
Ability to work as a team member and interact with other departments.
Ability to work under pressure with strict time deadlines.
PC skills: Microsoft Office - Excel, Word, & Outlook required.
Flexible schedule, willingness to work weekends and/or evening shifts.
Preferred Qualifications
A Bachelor's Degree is preferred.
Previous call center experience preferred.
Bi-lingual (English and Spanish) preferred.
Salesforce.com experience is preferred.
Working Conditions
Open-office environment
Ability to work extended hours when is required.
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
Competitive compensation & annual bonus
Paid time off, including 10 holidays and Paid Parental Leave
Complimentary garage parking in Houston
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
$35k-45k yearly est. Auto-Apply 60d+ ago
Life Support Operator
Landry's
Support specialist job in Houston, TX
Overview JOIN A WINNING TEAM! Life Support Operator This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude 1-2 years previous marine experience Basic mechanical, carpentry, plumbing and electrical skills Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Tipped Position This position does not earn tips
Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude 1-2 years previous marine experience Basic mechanical, carpentry, plumbing and electrical skills Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
$25k-43k yearly est. 10d ago
Technology Support II - Production Support
JPMC
Support specialist job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
In-Line Inspection Application Specialist within the Tool Management department will be responsible for the selection and configuration of the appropriate in-line inspection tools based on the pipeline design and operating parameters, integrity threats, clients' requirements, and ILI tool specification and availability.
Job Functions, Responsibilities & Authorities
Responsible for calculation of forces, stresses, pressure and other factors in relation with the selection of the ILI tool for a specific application.
Analyze pipeline questionnaires, PIDs, site survey reports, operating parameters, cleaning and gauging pi run results, and other information to select the appropriate cleaning, gauging and ILI tools and their configuration.
Perform the review of mechanical design, engineering and other documents and release tool configuration documents to other company departments.
Model and simulate the tool passage through various pipelines, installations and features considering various mechanical and operating conditions.
Model mechanical system designs in Solid Work and AutoCAD.
Prepare bills of materials for finished mechanical assemblies and all parts.
Assist in the creation of finished mechanical assembly and fabrication drawings.
Assist in the preparation of finished as-built & as-installed versions of drawings.
Acquire or generate as necessary all technical equipment datasheets required to document drawings.
Compile drawings and documents as required providing complete mechanical submittal package and Operation & Maintenance packages.
Generate supporting documents as required to support design.
Review and analyze results of cleaning and gauging pig run and advise on the acceptance of the results for further cleaning, gauging or ILI tool runs.
Perform hand calculations to provide engineering analysis of stress,
loads, and forces as it pertains to mechanical design.
Participate in internal engineering and design.
Provide technical support to Site engineers to complete all runs successfully.
Participate in physical testing of equipment and coordinate expected and actual results analysis with fabrication and testing personnel.
Verification of client specifications.
Works in cooperation with all company departments.
Guide the tool preparation process for timely and correctly implementation of design, fabrication and assembly aspects.
Respond instantly to field queries during execution of runs
Carries out any other related Jobs as and when required by the HOD
Any other duties as assigned by the Head of Department.
Skills/experience:
Bachelor of Engineering/Technology in Mechanical/Mechatronics.
Min 2 years' experience in related Mechanical Design field with 3D software (SOLIDWORK and AutoCAD software).
Knowledge in detail of designing and preparation of full set of drawings, Bill of Materials, Design Calculations, Validation and optimization according to process engineering.
Knowledge of oil and gas pipeline design, and operations; knowledge of various pipeline pigging aspects, including cleaning, gauging and ILI tool design and operation.
Exposure to Design-manufacturing environment.
Minimum of 1 years' experience in a tool and production related role, ideally in the Oil & Gas Industry
Strong command of English, knowledge of other languages is plus
Must be flexible with work hours & timings
Physical and Mental Requirements:
Lifting and Carrying: Ability to lift and carry up to 50 pounds.
Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.
Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.
Focus and Multitasking: Ability to maintain focus and multitask effectively.
Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.
Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.
About PIPECARE Group:
PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.
What we do:
In-Line Inspection Services
PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements.
Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links:
PIPECARE Group - YouTube
SMART AI CALIPER - Inspection experience like never before
Inspection Technologies
Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented.
Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented.
Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.
Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks.
Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.).
Specialized Tools and Technologies
Combo Tools: Use multiple measurement systems in various combinations.
Specialized Tubing Technologies: Designed for Furnace and Downhole Operations.
Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$71k-107k yearly est. Auto-Apply 60d+ ago
Lead Specialist - Application Support and DevOps
Energy Transfer 4.7
Support specialist job in Houston, TX
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American
Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning over 12,000 strong organization as we fuel the world and each other!
Summary:
Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background.
Essential Duties and Responsibilities:
* Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
* Maintain build processes, deployment strategies, and process automation.
* Install and coordinate installation of patches and releases to development, test, and production systems.
* Improve application delivery using containers, orchestration, and configuration management tools.
* Assist business teams and vendors with application installations and upgrades.
* Support and maintain application infrastructure (servers, network topology, authentication, high availability).
* Provide Segregation of Duties support - Administer server access, accounts, audit controls, and reports.
* Stay up to date on current technologies, recommend strategies, and tools.
* Coordinate and facilitate meetings, document key decisions, risks, and issues.
* Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.
* Availability to support after hours on business-critical projects and tasks.
Requirements: Education and/or experience, knowledge, skills & abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
* 5+ years of relevant experience with application support and development.
* 3+ years of experience using DevOps practices, tools, frameworks.
* Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing
* Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.
* Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.
* Quickly learn new skills and technologies.
* Experience working with the following technologies (1 or more in each category):
* Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise
* Build and dependency management: Maven, Gradle, Ant
* Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript
* Source Control: Git, SVN
* Microsoft T-SQL or PL/SQL
* Excellent analytical and critical thinking skills and strong organizational skills.
Required experience is commensurate with the selected job level:
* The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience
* The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience
* The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience
Preferred Qualifications:
* Previous experience in Oil & Gas industry.
* Experience with monitoring tools: Grafana, Datadog, Splunk.
* Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro.
* Some coding experience with .Net, Java, Python, or equivalent.
* Past experience working within change management processes and tools such as ServiceNow
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* Usually, normal office working conditions.
* Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
* Occasional overnight travel may be required.
$36k-54k yearly est. 35d ago
Vista Applications Specialist
Sterling Construction 4.2
Support specialist job in The Woodlands, TX
What You'll Do *
Respond to and resolve Vista ERP support tickets, ensuring issues are documented, tracked, and resolved through completion * Provide functional support across Vista modules including Job Cost, Payroll, Accounts Payable, Accounts Receivable, General Ledger, and Project Management * Troubleshoot Vista inquiries, Crystal Reports, and SSRS reports to meet business needs * Coordinate with internal IT teams, developers, and external consultants to resolve issues, including functional and end-user testing * Perform functional testing for Vista upgrades and related portals (e.g., HFF Portal) * Create and maintain end-user training materials and functional support documentation * Assist with data analysis, error resolution, and recommendations for process improvement * Act as a trusted functional resource for business users, providing clear guidance and timely support Experience & Qualifications *
Bachelor's degree in Computer Science, Information Technology, or a related field * Experience with Viewpoint Vista is required * 5+ years of experience supporting business process improvement or digital transformation initiatives * Strong understanding of construction or operational business processes and ERP workflows * Experience with SQL Server Management Studio (SSMS), Crystal Reports, and SSRS * Strong analytical and problem-solving skills with attention to detail * Excellent communication and interpersonal skills with the ability to collaborate across teams * Ability to influence, build consensus, and navigate complex organizational environments without direct authority Contract Details *
1099 independent contractor position * No benefits, bonuses, or PTO * In-office role in The Woodlands, TX (remote or Hybrid possible) * Contractor is responsible for their own taxes, insurance, and benefits We are an equal opportunity employer: We do not discriminate based on race, color, national origin, religion, creed, sex, sexual orientation, gender identity, disability, age, genetic information, marital status, military status, membership or activity in a local human rights commission, or status with regard to public assistance, or any other characteristic protected by applicable law.
$53k-83k yearly est. Auto-Apply 13d ago
QUVA: Technical Operations Production Support Specialist
Elevated Resources
Support specialist job in Sugar Land, TX
This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs.
Responsibilities may include:
Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments.
Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis.
Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics.
Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for
routine production Generate change control documentation as necessary to support introduction of new products or process improvements
Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements
Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes
Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations.
Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required
Provide experienced input for continued process improvement initiatives.
Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
$53k-95k yearly est. 60d+ ago
Production Technician I - Clean Room Support 1st Shift
Quva 4.5
Support specialist job in Sugar Land, TX
Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 1st shift, working Monday through Friday from 5:30 AM - 2:00 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
Support cleanrooms, formulations, ILP, and compounding
Assist in preparation, transportation, labeling, production, and processing of materials
Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
Maintain Aseptic Gowning Qualification to support cleaning
Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
Manage FEFO of chemicals, pulling expired ones monthly
Complete documentation of activities in accordance with established procedures
Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
Promote active listening with team members and enjoys collaboration
Effectively and productively engages with others and establishes trust, credibility, and confidence with others
Are Customer Oriented
Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
A High School diploma or equivalent
Able to successfully complete a background check
Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
18+ years of age
Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
Experience in a role requiring repetitive tasks
Experience in a pharmaceutical manufacturing environment
Experience with Good Documentation Practices (GDPs)
1-year of pharmaceutical manufacturing
CPhT Certification
ACPE Sterile Certification
Benefits of Working at Quva:
Set, full-time, consistent work schedule
Comprehensive health and wellness benefits including medical, dental and vision
401k retirement program with company match
17 paid days off plus 8 paid holidays per year
Occasional weekend and overtime opportunities with advance notice
National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
$36k-65k yearly est. 3d ago
Paralegal Support Services Specialist
Kahana & Feld LLP
Support specialist job in Houston, TX
Description:
The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments.
Duties and Responsibilities
Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics.
Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence).
Assist with legal research, cite-checking, and document review, as needed.
Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts.
Manage case files and maintain document databases.
Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures.
Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups.
Prioritize and allocate time effectively to handle simultaneous demands from different practice groups.
Provide seamless coverage for paralegals on vacation, medical leave, or other absences.
Step into active cases and projects with minimal transition time.
Ensure continuity of client service and adherence to deadlines during coverage periods.
Assess and communicate workload issues and capacity to the Paralegal Manager
When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking.
Provide in-office or on-site trial support as needed.
Support legal teams during high-demand phases of litigation or transactions.
Fill temporary gaps in paralegal staffing due to turnover or staffing transitions.
Rotate across practice areas as needed to meet business demands.
Work closely with the Paralegal Manager to assess where support is most critically needed.
Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met.
Attend paralegal meetings and other meetings as required.
Perform other duties and projects as assigned.
Qualifications:
Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus.
3+ years of paralegal experience in a law firm setting.
Litigation and insurance defense experience preferred.
Prior experience in multiple practice areas a strong plus.
Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures.
Ability to adapt quickly and work effectively across multiple teams and practice groups.
Strong organizational, multitasking, and communication skills.
Proficiency with legal software.
Comfortable in fast-paced and high-pressure environments, especially around trial deadlines.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
In-Office. Hybrid after 90-days of employment
Work Schedule
8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs.
Physical Requirements
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation.
Travel
5-10% domestic travel by car and by plane.
Requirements:
$29k-55k yearly est. 3d ago
Surety Underwriting Support Specialist
Insight Global
Support specialist job in Houston, TX
The Underwriting Assistant supports Underwriters and communicates with agents and their customers. This role requires strong organizational skills, attention to detail, and the ability to apply past knowledge to new situations. Key duties include preparing surety bond documents accurately and promptly, receiving and applying payments, and delivering bond documents to principals. Teamwork and shared responsibilities are essential.
Job Responsibilities
- Support Underwriters directly
- Prioritize calls and emails for surety bonds
- Communicate bond requirements to agents
- Organize and document bond files for approval
- Accurately accept and apply payments
- Monitor system emails and actions required
- Oversee issuance, renewal, maintenance, and invoicing of Direct Billed bonds
- Process and edit system forms and letters
- Track compliance and follow-up procedures
- Resolve customer issues promptly
- Update principal or agency information
- Assist with agency billing and accounting issues
- Maintain and identify attachments to bond files
- Cancel bonds and calculate return premiums
- Answer phones and perform reception duties
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
6m-1yr experience with:
Microsoft office suite (excel, outlook, teams)
Data entry and Customer service
Write logical email (technical writing)
Basic math skills Banking or mortgage experience (processing or closers)
Bachelors (finance or accounting major)
How much does a support specialist earn in Pasadena, TX?
The average support specialist in Pasadena, TX earns between $27,000 and $73,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.