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Support specialist jobs in Phoenix, AZ - 1,957 jobs

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  • Desktop Support Specialist

    Hub Technology Group

    Support specialist job in Phoenix, AZ

    Full Time Role - Local W2 Candidates Only $30/hr plus full beni package and bonus This role serves as a primary point of contact for end users requiring technical assistance and hardware support within the organization's desktop computing environment. The Tier 2 Support Agent is responsible for installing, diagnosing, repairing, maintaining, and upgrading hardware and software to ensure optimal system performance. Support is delivered in person, via phone, email, and remote access tools. Key Responsibilities Provide technical support for desktops, laptops, printers, mobile devices, and peripherals Install, image, configure, and deploy desktops and laptops for new and existing employees Diagnose and resolve hardware and software issues, escalating to Tier 3 when necessary Support Microsoft 365 applications, including Teams and SharePoint Troubleshoot multi-factor authentication (MFA) applications and remote connectivity issues Required Skills and Knowledge Proficiency with Microsoft 365, including Teams and SharePoint Strong knowledge of desktop, laptop, and printer hardware Working knowledge of Active Directory and Azure Active Directory Ability to support Microsoft Office applications Qualifications AS or BS in Computer Science or related field (or equivalent professional experiece) 2+ years of relevant IT experience, including at least 2 years in Tier 2 support role Strong customer service background
    $30 hourly 5d ago
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  • Program Specialist - 249071

    Medix™ 4.5company rating

    Support specialist job in Phoenix, AZ

    NO EXPERIENCE NEEDED! Looking for work that actually makes an impact? This role puts you on the front lines of community health-meeting people where they are and expanding access to HIV testing and care. Seeking a compassionate and community-focused HIV Program Specialist to support onsite testing and offsite community outreach initiatives. This role combines clinical support, patient education, and community engagement to expand access to HIV testing and care across Miami Gardens and South Beach. This position is ideal for candidates with an administrative or community-driven background and is open to individuals with limited or no prior experience. Training opportunities are available. ***Note : Must be comfortable being trained in phlebotomy Key Responsibilities Onsite (Clinic-Based): Conduct 5-10 testing appointments per day Perform blood draws and specimen collection Educate patients on HIV prevention, testing, and next steps Support documentation and administrative tasks as needed Charting can be done in clinic or possible at home during admin time Offsite (Community Outreach): Engage and educate community members about HIV services Conduct testing and education using a mobile unit Build rapport with potential patients and community partners Represent the program at community events and outreach activities Schedule & Work Structure Full-time, 40 hours per week Hours vary; not a standard 9-5 role Availability may range between 7:00 AM - 7:00 PM depending on assignment Monthly schedules are provided one week prior to the start of the month Geographic assignments are made around the candidate's location when possible Mobile 75% of the time Opportunity of potential at home work for admin work Qualifications Required: Strong communication and interpersonal skills Comfort working in diverse community settings Willingness to work flexible hours Preferred (Nice to Have): Public health or community outreach experience Clinical, phlebotomy, or laboratory experience 500/501 HIV training (or willingness to complete) Phlebotomy certification or interest in training (training provided if needed) Administrative or community-focused background Training: 500-501 HIV Certified, if phlebotomy trained employee can do blood draws but not HIV testing
    $37k-58k yearly est. 2d ago
  • Senior Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Support specialist job in Scottsdale, AZ

    Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree with 6+ years of job-related experience. Clearance Requirements: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they're often classified. That's what you'll find at General Dynamics Mission Systems. Here you'll lead amazing engineers as they invent the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. If you want the chance to lead, it's time to bring your talent to General Dynamics Mission Systems. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As a candidate with extensive experience, the Senior Advanced Engineer Support Specialist will work directly with Engineering and Manufacturing to determine the most practical and cost-efficient methods to design, analyze, troubleshoot and provide technical skills during research and/or product development; and determine, monitor, and review costs, operational budgets and schedules, and manpower requirements. You'll be expected to engage with all aspects of Engineering disciplines through all phases of Product Design including Requirements Analysis, Use Cases and Data Flow Diagrams development as well as defining system integration through Interface Control Documents (ICDs) development. You'll also perform research and engineering laboratory functions involving the layout, fabrication, assembly, testing, troubleshooting, repairing and modification or electronic or electro-mechanical devices, assemblies, subsystems, and systems, as well as system integration and testing of hardware. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience Expertise in systems engineering, network/system management with demonstrable background in research support and in-depth, hands-on knowledge of COTS/GOTS network and systems management applications Subject matter expert (SME) in at least one discipline/field and working knowledge in multiple adjacent disciplines/fields What sets you apart: Creative thinking with the ability to multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $133,120.00 - USD $144,040.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $133.1k-144k yearly Auto-Apply 60d+ ago
  • Computer Field Tech Position- Phoenix AZ

    BC Tech Pro 4.2company rating

    Support specialist job in Phoenix, AZ

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Phoenix, AZ

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 41d ago
  • Program Specialist - Director Of Grants

    Arizona Department of Administration 4.3company rating

    Support specialist job in Phoenix, AZ

    ARIZONA COMMISSION ON THE ARTS An agency of the State of Arizona, the Arizona Commission on the Arts provides grants, programs, services, and leadership in support of the arts and arts learning programs. In partnership with arts organizations, schools, festivals, and individual artists, we endeavor to celebrate Arizona's diverse communities and rich cultural traditions, inspire creativity, grow local economies, and enhance the quality of life for all Arizonans. One of 56 state and jurisdictional arts agencies across the United States, the Arizona Commission on the Arts is a 56-year-old agency of the State of Arizona that invests in and amplifies the public benefit of the arts in Arizona. The Arts Commission is staffed by a small team of professionals, each grounded in arts-based practice, and governed by a 15-member commission, appointed by the Governor of Arizona. PROGRAM SPECIALIST - DIRECTOR OF GRANTS Job Location: 417 West Roosevelt Street Phoenix, Arizona 85003 Posting Details: Annual Salary Range: $65,000 - $68,000 Grade: 21 This position will close on Sunday January 18, 2025 Position Overview: The Arizona Commission on the Arts provides a wealth of programs supporting the work of arts and culture organizations across Arizona. The Director of Grants leads the design, implementation, and continuous improvement of these programs, providing strategic and operational oversight that advances the agency's mission and values. The position establishes and oversees the agency's grant programs, providing leadership and direction to agency programming, strategic initiatives, and engagement with national, state, regional and community-level arts networks. This position reports to the Deputy Director. Primary Responsibilities: 50% │ Grants, Programs, and Field Support • Establish responsive and transparent application and review processes, including training and engagement of review panels grounded in equity best practices • Oversee implementation of organizational programs and events, including large-scale initiatives, conferences, and funding programs • Contribute to evaluation, assessment, and reporting processes, ensuring compliance with all state and federal requirements • Ensure clear, consistent, and accessible grant guidelines and materials for applicants, recipients, and review panelists • Oversee artist-centered programs, events, and funding opportunities that strengthen Arizona's creative workforce • Develop systems and timelines that promote efficiency, accountability, and success for staff and applicants • Provide technical assistance and consultation to arts administrators, local arts agencies, and other partners • Provide guidance and technical support to artists, artist-led businesses, and artist service organizations • Collaborative development of new investment initiatives with the Deputy Director • Collect and analyze feedback and data to improve programs and operations • Stay current with laws and regulations governing organizational funding • Design, implement, and evaluate accessible and inclusive grant programs and resources that support: 1. A diverse ecosystem of organizations and practices across size, structure, and discipline 2. Arts and cultural investment in rural and under-resourced communities 3. Equitable and strategic use of public funds • Lead artist-focused grantmaking and initiatives that foster: 1. Opportunities responsive to the needs of culturally specific and Indigenous artist communities 2. Artistic engagement in rural and remote areas, and in communities of color 3. Professional and entrepreneurial development for Arizona artists 4. Equitable and effective investment of public resources 40% │ Leadership and Supervision • Supervise and mentor a team of four full-time staff, plus contractors and interns, fostering a culture of collaboration, accountability, and professional development • Strengthen relationships with existing arts and culture networks; where gaps exist, initiate partnerships that promote resource sharing, professional growth, and statewide collaboration • Provide thought leadership on emerging trends and equitable funding practices, maintaining current knowledge of sector-wide innovations and opportunities • Cultivate and sustain partnerships across inter-agency, state, national, and transborder contexts that support equitable and strategic investment • Lead and oversee the agency's grantmaking agenda (organizational programs, arts learning, and artist programs), including grant strategy, partnerships, and strategic initiatives • Represent the agency's grantmaking priorities and achievements within state government and across local, regional, and national networks • Collaborate with the Deputy Director and Communications team to ensure consistent and accessible messaging around grants and services • Develop and maintain community-informed processes to guide practices, standards, goals, and policies • Develop, track, and manage grant budgets in collaboration with leadership and fiscal staff 10% │ Other Duties • Respond to constituent inquiries and maintain comprehensive knowledge of agency programs, policies, and procedures • Provide operational support across teams as needed within a small-agency environment • Perform additional duties as assigned Knowledge, Skills & Abilities (KSAs): Knowledge: • Effective engagement strategies, intercultural communication, consensus building, and facilitation • Distinctions and applications of diversity, equity, inclusion, and access in arts-based engagement • Grantmaking methodologies, fiscal management, and compliance frameworks • Nonprofit management structures and the broader public-sector ecosystem • Principles and practices of equitable, community-centered public service • Arts and cultural disciplines, policy, and current trends Skills: • Organizing and prioritizing multiple complex projects with attention to detail and timelines • Collaborative planning and project management across internal and external stakeholders • Using digital tools and data systems to manage workflow, applications, and reporting • Budget creation, financial oversight, and data-informed decision-making • Team leadership, performance management, and staff development • Clear, inclusive, and persuasive written and verbal communication • Active listening, creative problem-solving, and adaptive thinking Ability to: • Navigate local, state, tribal, and federal government structures and build productive relationships • Demonstrate respect for professional, avocational, formal, and informal artforms and practices • Develop and improve procedures, analyze systems, and design effective solutions • Contribute constructively to cross-functional teams and collaborative initiatives • Deliver timely, empathetic, and accurate service to a broad and diverse public • Manage competing priorities efficiently and with sound judgment • Foster a respectful, inclusive, and high-performing team culture • Provide thoughtful guidance and mentorship to agency staff • Recognize when to seek input, collaboration, or support • Prepare accurate, timely reports and documentation Pre-Employment Requirements: • Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) • Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • Life insurance and long-term disability insurance • Vacation plus 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: • If you have any questions please feel free to contact Kim McCreary at *********************
    $65k-68k yearly 25d ago
  • IT Helpdesk Tier 2

    CubX Inc.

    Support specialist job in Phoenix, AZ

    Job Description Work Arrangement: This role will begin as a remote position and transition to a fully in-office role (based in Phoenix, AZ) once our local team is established. As we continue to grow, we're building a collaborative on-site environment where our team can work closely together. About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a collaborative, fast-paced environment. Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide Level 2/3 IT Helpdesk support and respond to client issues, ensuring efficient resolution for Windows, mac OS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Requirements MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and mac OS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes. EST Schedule: This role will operate from 9:00 AM - 6:00 PM EST Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork
    $38k-65k yearly est. 5d ago
  • Help Desk ITS III(35398)

    Idealforce

    Support specialist job in Phoenix, AZ

    IDEALFORCE have multiple CONTRACT positions available immediately for Helpdesk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. Job Description Responds to user requests for system help; • Identifies causes of user problems and potential solutions; • Enters problem information into an automated issue tracking system; • Corrects pended encounters either directly, or through working directly with vendors: • Runs scheduled production jobs; • Tests new production releases; • Maintains Production Job Schedule; • Prepares statistical reports on help desk utilization; Develops and executes test plans (scripts, plans, procedures and cases) to ensure that applications meet customer-defined business requirements. Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access Researching and problem solving report discrepancies; performs other duties as assigned Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $38k-65k yearly est. 60d+ ago
  • Tech Support Specialist

    Jewish Voice Ministries International 4.2company rating

    Support specialist job in Phoenix, AZ

    This role is responsible for providing high quality front-line IT support to the organizational staff as it relates to computers, systems and software usage, including all network-connected and mobile devices for local and remote users. Work with the IT team in maintaining wired and wireless networks and related support systems, including workstation issues related to programs, software, hardware, printers, multi-function copiers and cloud-based phone system. Responsibilities include standard IT troubleshooting and problem resolution, along with larger scale projects and system deployments and upgrades. The ideal candidate has a strong Christian faith and will enjoy playing a vital role in supporting our global Christian ministry dedicated to proclaiming the Gospel to the Jew first, growing the Messianic movement, and engaging the Church concerning Israel. ESSENTIAL FUNCTIONS: Provide the highest level of customer service as the front-line interface with organization staff for all matters related to technology. Identify, manage, escalate, and resolve technical issues as reported by end users through a ticket system, including closure and follow through to ensure that the issue(s) are fully resolved. Thoroughly communicate to end users and others in the IT department regarding status and expected resolution times with the goal of ensuring that staff is "back in business" as soon as possible. Manage adds/moves/changes for computers and printers as needed for new users, departed users, or workstation moves, including shipping of equipment to remote users outside of the metro-Phoenix area. Participate in the management of the e-mail environment, shared resources, and user accounts and security access (Active Directory). Manage new computer builds and "re-builds" to JVMI specifications. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Monitor and maintain a ticket queue and work toward exceeding baseline metrics regarding open tickets and turnaround time. Assist Systems/Network Engineer in troubleshooting LAN or other networks as needed. Ensure security software is running and updated on all endpoint computers and resolve issues related to computer viruses and malware. Track and manage inventory of computer hardware and accessories including proper disposal of retired or disabled equipment using in-house Asset Tracking System (ATS). Recommend and implement process improvement (e.g. streamline, add automation, eliminate redundancies, reduce cost, number hand-offs between roles, etc.) and incorporate into SOP revisions. NOTE: This is not an all-inclusive list of duties. This employer may obtain a background report on you for employment purposes, including making hiring, promotion, or retention decisions. You are hereby notified that such a report may be obtained, and you hereby authorize this employer to obtain such a report. This authorization is separate from your application for employment
    $49k-69k yearly est. 58d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Phoenix, AZ

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-73k yearly est. 25d ago
  • IT Support Specialist

    Sofidel 4.4company rating

    Support specialist job in Phoenix, AZ

    Sofidel America of Phoenix currently seeking an IT Support Specialist. We are searching for a candidate that is local to the area and is looking for a long term role in a stable environment with opportunity for growth. Your expertise will make you an important part of our team! A successful IT Support Specialist will be results driven and able to continuously improve the level of support given to both our corporate office and our plants. They will ensure superior customer service and continuously exceed expectations by ensuring that accurate resolutions are made to tickets in a timely manner. Position Responsibilities: * Provide tier 1-2 support for all user requests, Assists Systems or Network Admin for some tier 3 requests. * Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. * Assist Systems Admin in Windows Azure cloud Endpoint protection and some server administration. * Assist Network Admin in Cisco and HP network administration. * Maintain documentation of project progress; work with other contributors on project teams. * Resolve problems or escalate to management as appropriate. * Receive and approves work orders for the installation and setup of hardware and software components to establish and maintain computer operations. * Replace components, interact with vendors, and place orders for approved supplies. * Maintain helpdesk requests and keeps customers updated on requests until completed. * Responsible for all local hardware inventory, replacement and maintenance. * Manufacturing Automation systems support. Assists Automation technicians troubleshooting PLC, switch and VPN network devices to insure proper operation and connectivity. * Respond to the emergency line when scheduled. * Perform post-resolution follow-ups to help requests. * Help maintain and support the corporate network. * Develop help sheets and knowledge base articles for end users. * Perform related duties consistent with the scope and intent of the position. Position Requirements: * A Bachelor's Degree in Information Technology or related field is preferred; and/or one (1) to three (3) years of experience in an IT support role is required. * Knowledge of basic computer hardware with the ability to use MIBs' spreadsheets. * Experience with desktop operating systems including Windows XP and newer, Mac OSX * Application support experience is preferred. * Knowledge of Wireless Network, Palo Alto, VMware, Cisco Voice/Network troubleshooting. * Knowledge of Microsoft Active Directory including policies. * Demonstrated ability to provide instructional training to staff with all levels of ability. * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. What's in it for you? * Competitive salary and benefits package, including health, dental, and vision insurance. * 401(k) retirement plan with company match. * Opportunities for professional development and career advancement within Sofidel America. * A collaborative and supportive work environment committed to sustainability and innovation. Equal Opportunity Employer: Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.
    $41k-58k yearly est. 35d ago
  • IT Help Desk Technician

    Passport Health 4.1company rating

    Support specialist job in Phoenix, AZ

    IT Help Desk Technician About Us: Passport Health is the largest and leading provider of travel medicine and immunization services in North America. With 300+ clinics across the U.S. and Canada, we are committed to providing first-class medical care and ensuring travelers are protected against vaccine-preventable diseases. Our team of highly trained healthcare professionals educates and prepares clients for safe, healthy travel. About the Role: We are seeking a proactive and customer-focused IT Help Desk Technician to be the first point of contact for users of all IT-supported systems, software, and services within our organization. This role provides in-house and remote technical support to ensure the smooth functioning of desktop hardware, software, printers, scanners, phones, and other related technology. Key Responsibilities: Provide Tier 1 technical support via Zendesk tickets and phone calls. Follow up on outstanding requests to ensure timely resolution. Assist remote users with internet connectivity, desktop, and printer issues. Create user accounts and configure hardware as part of the onboarding process. Troubleshoot and resolve hardware and software issues. Participate in team collaboration for after-hours/weekend support for scheduled projects. Perform other duties as assigned. Location: In-Office (Full-time) Pay: $22 - $25 per hour, based on experience Qualifications: 1-2 years of experience in a technical help desk or desktop support role. Strong knowledge of Windows 10/11, Google Collaboration Apps, Chrome, and Microsoft Office. Excellent written and verbal communication skills. Exceptional customer service skills and ability to troubleshoot with non-technical users. Experience with ticketing systems and remote-control software. Tier 1 understanding of IT tools such as Active Directory and Group Policy Objects (GPO). Experience installing, troubleshooting, configuring, maintaining, and repairing IT hardware including laptops, printers, scanners, peripherals, and mobile devices (iOS, Android). Tier 1 support knowledge for networking (TCP/IP, WiFi). Base-level understanding of server/domain environments. Ability to lift and carry up to 50 lbs. CompTIA A+ certification preferred but not required. Why Join Us: Opportunity to work in a collaborative and supportive IT environment. Hands-on experience with diverse IT systems and hardware. Competitive pay based on experience.
    $22-25 hourly 28d ago
  • Senior Computer User Support Specialist

    Cayuse Holdings

    Support specialist job in Phoenix, AZ

    **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_
    $20-32 hourly 52d ago
  • Technology Support Specialist

    Equity Methods 3.9company rating

    Support specialist job in Scottsdale, AZ

    Description Equity Methods is seeking a motivated and proactive Technology Support Specialist to join our dynamic IT team. This role will provide comprehensive technical support to end users, including help desk services, onboarding and offboarding processes, and occasional physical labor such as setting up workstations or moving equipment. The successful candidate will work in-office five days a week (Monday through Friday) and will have the unique opportunity to learn from two seasoned IT professionals who will serve as mentors. We are looking for a self-starter eager to master dozens of technologies, take ownership of issues, and proactively create and document procedures to enhance operational efficiency. The Role in a Nutshell Help Desk Support: Provide first-line technical support to end users via phone, email, or in-person, with the help of our MSP, resolving hardware, software, and network-related issues promptly and efficiently. Onboarding/Offboarding: Facilitate the onboarding process for new employees by setting up workstations, accounts, and access to necessary systems; manage offboarding by deactivating accounts, collecting equipment, and ensuring compliance with IT policies. Physical Labor: Perform tasks such as installing and configuring hardware, moving IT equipment, and setting up office technology (e.g., monitors, desktops, TVs). Issue Ownership: Take full ownership of reported issues, from initial troubleshooting to resolution, escalating complex problems to senior IT staff when necessary. Procedure Development: Proactively identify opportunities to improve IT processes, create and document standard operating procedures (SOPs), and maintain an organized knowledge base. Technology Learning: Actively learn and support a wide range of technologies, including operating systems (Windows, mac OS), productivity software (e.g., Microsoft Office), and enterprise systems (e.g., Active Directory, JIRA, InTune, Jamf, VPNs). Inventory Management: Assist with tracking and maintaining physical and digital inventory, ensuring equipment and assets are properly documented and maintained. User Training: Provide basic training and guidance to end users on technology usage and best practices to improve their productivity and security awareness. We Are: Zealous about exceptional client service and internal collaboration. Agile and execution-focused, with a bias toward action and impact. Growth-oriented and committed to professional development. Feedback-heavy and mentoring-rich, with a culture of continuous improvement. Eager to solve complex, ambiguous problems with creativity and rigor. Hardworking and passionate about building the future of technology-enabled consulting. Qualifications & Requirements: Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Security or a related field (or equivalent experience). Experience: 1-3 years of experience in a help desk or end user support role preferred; entry-level candidates with strong enthusiasm for technology will be considered. Technical Skills: Familiarity with Windows 11, Microsoft Server and mac OS environments. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP). Experience with ticketing systems, Jira, is a plus. Exposure to Active Directory, Microsoft 365, or other enterprise tools is preferred. Soft Skills: Self-starter with a strong desire to learn and take initiative. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to interact with end users and team members. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Physical Requirements: Ability to lift and move equipment (up to 50 lbs) and perform tasks requiring mobility, such as crawling under desks or climbing ladders for cabling. Work Schedule: Must be available to work in the Scottsdale office Monday through Friday, 9:00 AM - 5:00 PM. Background check required. About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.
    $49k-85k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician

    Robson Communities 4.3company rating

    Support specialist job in Sun Lakes, AZ

    The Helpdesk Technician provides first-level technical support to end users, ensuring timely and effective resolution of hardware, software, and network issues. This role is also responsible for the configuration, security setup, and user training related to Microsoft OneDrive and SharePoint, supporting the organization's efforts to maintain a secure and efficient cloud collaboration environment. PRIMARY ACCOUNTABILITIES * Provide daily technical support to staff for desktop systems, applications, and network connectivity. * Troubleshoot and resolve issues with Windows PCs, printers, mobile devices, and software applications. * Set up and configure new hardware, operating systems, and standard applications. * Administer and support Microsoft OneDrive and SharePoint environments, including user provisioning, permission management, and security configuration. * Develop and deliver training and documentation to end users on secure and effective use of OneDrive and SharePoint. * Maintain accurate records of issues, solutions, and asset inventory within the helpdesk ticketing system. * Prepare reports by collecting, analyzing, and summarizing information and trends from helpdesk software. Review these reports to identify recurring patterns of issues related to equipment, systems, or users. Provide management with regular reports detailing the number of work orders processed, their locations, and the types of problems resolved. * Participate in projects to improve IT processes, enhance system performance, and increase end-user satisfaction Requirements * Four years of experience, or a combination of education and experience, in computer support, with strong proficiency in the Microsoft suite of products. * Service Desk Management * Microsoft 365 Administration * Technical Support * Process Improvement * Technical documentation EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. * Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match. Date Posted 10/06/2025 How to Apply Apply Online OR Click here to obtain an employment application and send resume to ***************
    $40k-63k yearly est. Easy Apply 60d+ ago
  • Application Specialist

    Emerson 4.5company rating

    Support specialist job in Phoenix, AZ

    The best NI Field Application Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Application Engineers serve as highly trusted technical consultants in the Aerospace, Defense & Government (ADG) Industry, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers' current and future technical needs. This position is compensated by 80% base salary and 20% variable pay based on achievement of key sales objectives and account revenue. Quick Summary NI Field Applications Engineers spend most of their time: + Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI + Understanding and assisting in creation of customer technical requirements + Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success + Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline + Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success + Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support Key Performance Objectives + Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment + Understanding target customers' business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction. Demonstrating a customer-focus mentality through understanding the customer's known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform. A new FAE will learn and align on current challenges and approaches in the first 3 months and be a significant driver for current and future approaches by the end of the first year + Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed. Within the first 6 months, establish account technical objectives and activities plan with key measures, aligning technical activities with overall account plan enabling you to self-direct your activities to achieve key support objectives and understanding the FAE role in joint engagements with the account team + Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization. Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs. After 12 months clients should view a new FAE as a trusted technical advisor on industry trends and NI platforms. + Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s). Developing familiarity with 3rd party and competitors' products to understand NI platform's differentiation. Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success. By the end of the first year, a new FAE is expected to have taken all relevant NI hardware classes and achieved Certified LabVIEW Developer (CLD) and Certified TestStand (CTD) certifications. + Providing customer feedback and industry insight influencing NI technical direction by being the voice of the customer for top accounts in ADG technologies. Sharing knowledge on customer and industry expectations and current experience with the NI platform to the ADG Business Unit (BU) and Product Planning to assist with evolving the NI platform, shaping NI's ADG go-to-market approach, and influencing NI product roadmaps. By the end of the first year, a new FAE will gain sufficient account and industry acumen to provide tangible and valued insight and feedback to key BU and Product Planning stakeholders. Basic Qualifications + BS degree in STEM (Science, Technology, Engineering or Mathematics) + 5 years of Test and Measurement industry experience + 3 years of software programming experience + **Authorized to work in the United States without sponsorship now and in the future** + **Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.** Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25029232 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $56k-80k yearly est. 38d ago
  • Technical Support Analyst

    Analytic Search Group, Princeton Nj

    Support specialist job in Tempe, AZ

    Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Technical Support Analyst. This position is on -site Mon. - Thur and Remote Fridays. This position is responsible for providing end user support for 30+ locations across the US. This includes interfacing with end users at all levels as well as other IT team members. The Service Desk Analyst is the initial point of contact and is responsible for gathering and analyzing information regarding the user's request or issue, troubleshooting, resolving or escalating as needed and handling the ticket through resolution. Responsibilities Provide support & training to end users via email, phone and remote support tools. Monitor, log and update Service Desk tickets, ensuring accuracy and timeliness of the ticket data. Keep end users updated as to the status of their tickets, issues and requests. Provide after -hours on -call support for critical systems. Identify any higher level issues and escalate as appropriate within the Information Technology team. Qualifications & Skills Strong analytical problem solving and troubleshooting abilities Excellent interpersonal and teamwork skills; able to work both independently and within a team -oriented environment. Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required. Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user. Self -motivated, forward thinking. Able to multitask in a fast -paced environment; handle multiple issues/requests simultaneously; able to quickly re -adjust priorities on demand. Two to four years experience with: Windows 11 setup & configuration, maintenance, software installation and trouble shooting. Microsoft Office products, Microsoft 365. PC hardware support and troubleshooting (Lenovo laptops & desktops a plus). Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing & switching, VPN. Familiarity with Microsoft Active Directory (user & computer accounts, OU's, Group Policy) and EntraID. Printer support (both USB and network) - hardware, drivers, installation, print queue management, troubleshooting. Using remote support tools such as Bomgar, TeamViewer, etc Experience in the follow is a plus Microsoft Project, Microsoft Visio, Autocad and Adobe a plus. Hosted VoIP (RingCentral) Patch management/configuration tools (ManageEngine Endpoint Central a plus) Email filtering (Proofpoint a plus) Available to travel up to 20% on occasions
    $38k-65k yearly est. 60d+ ago
  • Space Force - Advanced Engineering Support Specialist - Scottsdale, AZ

    Msccn

    Support specialist job in Scottsdale, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility Target salary range: USD $101,357.00/Yr. - USD $109,672.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Additional Qualifications/Responsibilities Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
    $101.4k-109.7k yearly 7d ago
  • Concrete Application Specialist

    Multiquip Inc. 4.3company rating

    Support specialist job in Phoenix, AZ

    The Concrete Application Specialist will have the responsibility for assigned regions based upon market/geographic requirements, and in some instances, may require coverage of multiple states/provinces within the United States and Canada. This individual will lead efforts to highlight, demonstrate and market MQ Whiteman Concrete Placement and Finishing equipment. In addition, the CAS will be responsible for developing new business apart from traditional rental and distribution channels. The CAS will also be responsible for visiting job sites to generate pull-through sales and cultivate end user/contractor business. To ensure a unified approach to serving our customers within the assigned regions, this individual will communicate frequently with District Sales Representatives, Product Managers and various levels of Multiquip Management. Essential Duties and Responsibilities: * Prospect and develop new concrete business calling on end users and contractors. * Develops & maintains databases/lists of key contractor contacts and has knowledge of all major construction activity in the assigned regions. * Explains the features and benefits and value proposition of MQ Whiteman equipment. * Safely Demonstrate product day or night in construction or industrial environment dependent on need. * Communicates job site successes and failures, competitive marketing strategies and pricing to management to improve the design and performance of Multiquip products. * Regular reporting through Hubspot CRM and completion of Market Information reports is required in order to track information on customer calls and report concerns. * Promotes the full range of Multiquip products, parts, maintenance and services and, as necessary, involves other members of the sales team. * Utilizes marketing material and other resources provided by the company to answer questions and recommend the best machine for a prospective buyer's application. * Provides information regarding product delivery schedules, investigates customer problems and follows up to ensure issues are resolved in a timely manner. * Participates in national and local/regional trade shows and industry meetings as required. * Responsible for maintaining and storing consignment (demonstration) equipment in company vehicle, trailer, residence or other secure storage facility. Equipment may also be consigned to a contractor or authorized distributor. * Promptly reports changes in the status of consigned equipment (e.g. converted into a sale, stored at another location). * Responsible for company issued vehicle and trailer to be used for storing, transporting and demonstrating equipment. * Maintains the vehicle and trailer in roadworthy condition according to company guidelines. * Responsible for making certain the vehicle and trailer are secure during over the road towing * Responsible for using good judgment when entertaining customers and submitting expense accounts in accordance with company guidelines/policies. * Maintains DOT Standards & Compliance Requirements. * Performs other duties that may be assigned Docusign. Education and/or Work Experience Requirements: * High School degree or equivalent GED with minimum 5 years of experience in the concrete industry; experience as a concrete finisher is preferable. * Strong knowledge of concrete flat work, placing and finishing procedures * Experienced in the use of trowels, screeds and chemical additives applied to concrete * Ability to travel overnight, and, depending on the region activity, may be required to be away from home up to 20 days per month. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of an organization regarding applicable product lines. * Ability to use a laptop computer connecting from remote sites for electronic communications. Computer Skills: * Must possess a working knowledge of computers and business software such as Microsoft Office for communication and analysis of information. * Certificates, Licenses, Registrations: * Valid driver's license with good driving record * Maintains DOT Standards & Compliance Requirements Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; and climb or balance. The employee must be able to continuously lift heavy machines and/or move in excess of 100 pounds. Compensation & Benefits: * Pay wage: $75,000/Annually plus $75,000 max bonus * 11 paid Holidays * Generous Paid Time Off - Accrues up to 4 weeks per year * Paid Volunteer Time Off * Paid Parental Leave * Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date including: * Tuition Reimbursement up to $5,250 a year * Employee Referral Program * Employee Assistance Program Multiquip provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect. Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (********************* is used to verify a candidates' legal right to work in the U.S. Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class. Data Privacy and Collection Notice (multiquip.com) **************************************************************************
    $75k yearly Auto-Apply 2d ago
  • IT Helpdesk Representative (on-site in Mesa AZ)

    Orthotic Holdings Inc.

    Support specialist job in Mesa, AZ

    OHI Inc. is hiring their next IT Superstar. This on-site position is based in Mesa AZ providing support the facility in Mesa and remote employees throughout the US. This is an onsite position and is the first point of contact for employees through our helpdesk as it relates to computer hardware, software, and application issues. This also includes supporting Operations and our System Administrators in performing troubleshooting and diagnostic techniques to restore service. Requirements and Qualifications: Bilingual (English/Spanish) a plus Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills Very detailed and team-oriented individual with strong written and verbal English communication skills. Ability to troubleshoot technical issues with a broad range of end user computer literacies. Ability to work independently with little supervision. Possess a calm demeanor in working with sometimes stressed end users. Experience supporting RingCentral a plus Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP a plus Education and Experience: Computer related Diploma/Degree, or equivalent work experience 3+ years' experience in a technical support role Experience with user management in Active Directory, Azure and Office 365 Experience with Mobile Device Management like Microsoft Intune or Jamf Pro. Experience with desktop administration Experience with remote desktop support such as Bomgar or GoTo Assist OHI is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
    $38k-65k yearly est. Auto-Apply 7d ago

Learn more about support specialist jobs

How much does a support specialist earn in Phoenix, AZ?

The average support specialist in Phoenix, AZ earns between $26,000 and $66,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Phoenix, AZ

$41,000

What are the biggest employers of Support Specialists in Phoenix, AZ?

The biggest employers of Support Specialists in Phoenix, AZ are:
  1. Columbia Bank
  2. Terros Health
  3. Umpqua Bank
  4. ABC Legal Services
  5. Dsi
  6. Diocese of Phoenix
  7. Crown Equipment
  8. The Opportunity Tree
  9. La Frontera
  10. U-Haul
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