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Support Specialist Jobs in Pine Hills, FL

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  • Pre-suit Intake

    Michael T. Gibson, P.A

    Support Specialist Job In Orlando, FL

    We are a personal injury law firm, looking for a Pre-Suit Intake/Paralegal entry level position to work within our Intake Department. The job description/responsibilities include, but are not limited to: 1. At least 1 year of office and/or data entry experience; 2. Ability to handle pressure, interruptions, and multiple projects with frequently changing priorities and deadlines; 3. Ability to work in a fast paced and challenging environment; 4. Exceptional organizational, writing and communication skills; 5. Strong computer knowledge of Microsoft Word, Outlook 2013, Excel, Adobe PRO; 6. Strong interpersonal skills with the ability to take direction. 7. Upload new client(s) detail information into our database (Prevail) system; 8. Contact insurance companies to open all respective claim(s) for our client(s); 9. Prepare client(s) file by submitting all initial letters on behalf of our client(s); 10. Prepare file with any and all investigation follow-ups, such as requesting police reports, investigating witnesses, inspection of property damage. Working in office and remotely is provided Must speak Spanish Our benefits include: Personal Time Off (PTO) of twelve (12) days per year, 401k benefits within one (1) year of employment, medical insurance, including dental and vision, end-of-year bonuses and others. If interested, please submit your resume for consideration.
    $27k-40k yearly est. 3d ago
  • Technical Support Representative

    Ultimate Staffing 3.6company rating

    Support Specialist Job In Lake Buena Vista, FL

    Pay Rate: $20.00-$21.42/hour Duration: 6+ months Hours: Business hours, 8:30a-5p, Tues and Wed off Job Responsibilities: Provide 24x7x365 Technical Support via telephone and email to troubleshoot and escalate Wi-Fi/Internet and Telecom issues for Guests and Cast in a fast-paced Help Desk environment. Perform technical troubleshooting using multiple applications such as Airwave, CMS, ServiceNow, and MS Office to support key business systems. Monitor and support all Telecom technologies and the health of the networks. Process mobility repair requests (cellular & radio) and new orders. Manage Work Being Performed and Gate access requests for vendors. Generate operational reports regarding call metrics, telephony, and Wi-Fi performance. Basic Qualifications: Strong technical acumen. General understanding of Wi-Fi networks, DOCSIS, and GPON fiber. Strong analytical, problem-solving, and communication skills. Ability to create and analyze operational reports. Outstanding customer service skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Flexibility to work various schedules, including weekends, nights, and holidays. Ability to work effectively both in team environments and independently. Preferred Qualifications: Experience with ServiceNow. Familiarity with Aruba Airwave and Calix Management System. Experience in a call center/customer service setting. Education: Required: Associate's degree or equivalent work experience. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-21.4 hourly 9d ago
  • Information Technology Desktop Support

    Vlink Inc. 4.0company rating

    Support Specialist Job In Orlando, FL

    Job Title: Client Technology Analyst Employment Type: Contract Duration: 12 Months About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: The Client Technologies Analyst is responsible for the day-to-day, administration, troubleshooting, and maintenance of hardware environments throughout the enterprise. Specifically, the Client Technologies Analyst is charged with providing support and configuration for all hardware environments that the organization's users conduct business. This position supports enterprise-class all hardware environments for a variety of business needs and challenges Bachelor's degree in computer science, information systems, or business; or equivalent combination of education and relevant experience Five years of Microsoft Office 2016 experience preferred Five years of desktop systems support experience Five years set up, configuration, and support of specific desktop systems including Microsoft Windows and Apple operating systems Five years of experience with Microsoft Intune and JAMF workplace management tools required Five years of experience with software image creation and maintenance (including PC and Apple computers) required Five years of experience with mobile device management (i.e. Apple TV, iPads, etc.) required Five years of experience with Windows PowerShell, CLI, Apple CLI, and scripting required Five years of experience with Windows Deployment Services and Microsoft Deployment Tools preferred Five years of knowledge of on-premises Active Directory, Azure Active Directory, and O365 Administration required Five years of knowledge of audio/video products, tele/video conferencing equipment preferred Five years of ability to perform root cause analysis Essential Position Functions: • Administer desktop systems to ensure their continued operations through physical inspection and proactive review • Identify and solve any problems that affect desktop systems • Respond to requests and incidents in the designated queue of the problem management system • Coordinate support and repair efforts with vendors and on-site personnel • Implement new desktop systems according to documented plans and published change control processes • Develop recommendations for enhancing approaches for support services • Develop and manage effective working relationships with other departments, groups and personnel • Provide a minimum of weekly status report updates for current projects • Recommend the modification and/or configuration of desktop systems to resolve issues and plan for future growth • Participate in the development and implementation of processes that improve efficiency and enhance productivity • Provide the troubleshooting and resolution of support issues • Provide consultation for the evaluation of desktop systems • Provide the implementation and deployment of new desktop systems • Participate in the development and implementation of new business processes that improve efficiency and enhance productivity • Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, • coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others • All work responsibilities are subject to having performance goals and/or targets established Employment Practices: EEO, ADA, FMLA Compliant VLink is an equal opportunity employer. At VLink, we are committed to embracing diversity, multiculturalism, and inclusion. VLink does not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All aspects of employment including the decision to hire, promote, or discharge, will be decided on the basis of qualifications, merit, performance, and business needs.
    $34k-53k yearly est. 4d ago
  • Desktop Support Technician

    Hcltech

    Support Specialist Job In Orlando, FL

    Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $34k-46k yearly est. 18d ago
  • Technical Support Specialist II

    Crosslink Professional Tax Solutions 4.1company rating

    Support Specialist Job In Orlando, FL

    Full-time Description Technical Support II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Requirements Essential Responsibilities: · To receive inbound telephone calls, chat messages, and emails from customers on product questions. · To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. · Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. · Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. · Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. · User professional judgement to resolve problems. · Serve as a point of contact for large customers. · Assist seasonal technical support agent and resolve/report problems. · Owning and driving various aspects of quality assurance from a technical support team perspective. · Provide assessment of existing systems and recommend improvement. · Work effectively either solo or in a team. · Performs additional related duties as assigned by management. · Must have excellent communication skills (verbal and written). · Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts Salary Description $18.94 - $24.00
    $38k-70k yearly est. 60d+ ago
  • Legal Support Specialist

    Contact Government Services

    Support Specialist Job In Orlando, FL

    Litigation Support Specialist Employment Type: Full-Time, Mid-level Department: Legal CGS is looking for a Litigation Support Specialist to provide high-level secretarial and legal support to a group of attorneys. The candidate will be responsible for assisting attorneys from the onset of cases through post-trial. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required * Sorts, reads and annotates incoming mail and documents as required. Answers phones and directs callers to appropriate persons as circumstances warrant * Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources (e.g., handwritten notes, tape dictation). Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) * Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders * Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings * Establishes and maintains filing and records, in both hard copy and electronic formats. * Enters lawyers' time as needed and sends to accounting by month-end deadlines. Prepares client billing as required * Assists with the discovery process, including preparing for deposition, propounding and responding to written discovery and preparing for expert discovery * Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results * Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools * Performs and oversees both simple and complex cite checking and proof reading of briefs and other legal documents * Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff * Assists with printing, scanning, organizing exhibit binders, preparing UPS labels and certified letters * Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications: * Bachelor's Degree or equivalent experience preferred * Minimum 10 years of experience as a legal secretary, working in a business law practice with exposure to litigation * Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document -management and other office technologies, expertise in e-filing * Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have: * Established understanding of litigation laws as they relate to individuals, partnerships and corporations. * Proficiency with rules for court document filings * Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence * Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs * Strong attention to detail, organizational skills and ability to manage time effectively * Excellent interpersonal skills, communication skills and the ability to collaborate well in a team * Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $73,500 - $94,500 a year
    $73.5k-94.5k yearly Easy Apply 60d+ ago
  • Legal Support Specialist

    Greenberg Traurig 4.9company rating

    Support Specialist Job In Orlando, FL

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Legal Support Specialist in our Orlando office. We offer competitive compensation and an excellent benefits package. The Legal Support Specialist will provide high-level legal support to a team of attorneys. Provides a wide range of complex technical, document processing and administrative services in the assigned practice group/department(s). The successful candidate will effectively manage all aspects of the professional responsibilities of the assigned attorneys. This role also requires extensive coordination with clients. Flexibility to work overtime as needed. Duties & Responsibilities: Coordinates creation of legal documents as well as the editing, proofreading and processing of legal documents upon request of assigned attorneys, including correspondence, memoranda, closing documents, pleadings, or other practice specific documents Maintains legal files (both paper & electronic), organizes and files documents in designated order Updates case information, scans and organizes legal files Manages document deliveries and tracks final executed documentation Receives and evaluates telephone calls for supported attorneys, fielding calls and conveying messages as necessary. Communicates with clients, opposing counsel, courts, and liaisons Collaborates and works with Administrative Support Coordinators, Paralegals and other legal support team members where applicable Attends team strategy meetings Understands firm available resources and leverage most effective resource for desired results Assists with overflow work and other special projects as assigned Skills & Competencies: Skilled in handling administrative tasks such as attorney time entry, travel arrangements and processing invoices and expenses High attention to detail, outstanding organizational skills and the ability to manage time effectively Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation Ability to collaborate well in a team Recognize confidential, sensitive, and proprietary information and maintain such information as confidential Position also required the ability to work under pressure to meet strict deadlines Qualifications & Prior Experience: Bachelor's Degree or equivalent experience is preferred 3 years of experience within a law firm or other professional organization Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Knowledge of laws, legal codes, court procedures or agency rules of assigned practice group/dept. (ex. State and Federal court filing, including e-filings) Experience with e-filing Physical Requirements: While performing the duties of this job, the employee is occasionally required to move from work station or desk, throughout the work area to work independently or with a team, to meet with colleagues or supervisor and retrieve work assignments This position may also be sedentary and require the employee to sit for extended periods of time Requires manual dexterity to dial a telephone, enter data into a computer, handle objects and operate tools Some filing is required and this would entail the ability to lift files, open filing cabinets and bend or stand as necessary Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases. Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.
    $46k-73k yearly est. 22h ago
  • Support Specialist II

    Adacel Systems Inc. 4.0company rating

    Support Specialist Job In Orlando, FL

    The Support Specialist II resolves basic software and hardware service requests and serves as the primary point of contact when customers request assistance from the Adacel Help Desk. S/he ensures that all customer service requests are tracked in the ticketing system and resolved in a timely matter. Essential Duties and Responsibilities: Answers support calls and monitors calls received by the answering service. Inputs and tracks customer service requests. Follows up on customer service requests via phone and email, ensuring that customers remain informed of the progress of their service requests. Requests hardware shipping and tracks hardware returns. Escalates customer service requests to the appropriate parties. Coordinates local support site visits when necessary. Schedules Annual Visits (AV). Maintains customer contact information on Adacel's customer support website. Creates and maintains Frequently Asked Questions and ‘How to' guides. Exchanges support files with customers via the customer support website. Contacts customers to collect survey responses and compiles data. Generates customer reports. Assists customers with troubleshooting basic scenario issues. Assists customers by performing basic hardware, software, and network troubleshooting. Follows Support Specialist work instructions and processes to meet ISO requirements. Performs other duties as assigned by Supervisor. Supervisory Responsibilities: None. Competencies: Critical Thinking: Thoroughly analyzes situations; seeks more information; validates the information that is provided; has a critical mind. Listening Skills: Seeks to understand other people's perspectives; adopts an approach that facilitates listening; likes to understand others. Patience: Rarely gets angry and never expresses hostility towards others; avoids hurting other people's feelings; forgives other people's mistakes; is not very resentful. Teamwork Contribution: Feels a need to help people who are having trouble; helps those in need; feels a sense of duty towards others. Time and Priority Management: Uses time efficiently; properly determines priorities; remains focused on more urgent and important tasks; knows what to put aside without compromising results. Qualifications: Required High School Diploma or equivalent. End-user/call center experience. Excellent problem solving and troubleshooting skills. Applicable work experience: Formal Air Traffic Control training or equivalent work experience, OR Previous Technical Support work experience. Proficient using Microsoft Windows operating systems. Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. Desired Prior computer maintenance/repair experience. Proficient in troubleshooting hardware, network, and software issues. Previous Linux operating system experience. Good understanding of computer networking. Technical Certification (this includes A+, Network+ and Linux). Experience operating Adacel products. Experience developing ATC simulation scenarios. Other Qualifications: Ability to adhere to Adacel's Drug Free Workplace Policy. Ability to pass an Adacel background check while employed. Physical Requirements: Little physical effort (e.g. lifting, pushing and moving heavy objects). Occasional lifting - less than 25 lbs. Repetitive wrist, hand and finger movement. Work Environment: Normal office environment. Typically sitting or standing at a desk. Alternative work schedules (9/80 or 4/10).
    $40k-72k yearly est. 60d+ ago
  • Production Support Technician

    Careerxchange, Inc. 3.7company rating

    Support Specialist Job In Orlando, FL

    Company Overview: We are a leading IT solutions provider specializing in comprehensive technology services. Our team is dedicated to delivering innovative solutions that empower businesses to achieve their goals through technology. Position Overview: We are seeking a dedicated and detail-oriented Production Support Technician to join our dynamic team. This entry-level position offers hands-on experience with programming, installing, and handling IT equipment such as tablets, laptops, and phones. The ideal candidate will have a basic understanding of IT equipment and a strong desire to build a career in the IT or computer-related field within our solutions-based warehouse environment. Key Responsibilities: Equipment Setup and Configuration: Assist in the programming, installation, and configuration of IT devices, including tablets, laptops, and phones, ensuring they meet operational standards. Troubleshooting and Maintenance: Identify and resolve technical issues related to hardware and software, performing routine maintenance to ensure optimal functionality. Inventory Management: Maintain accurate records of equipment inventory, track device allocations, and assist in managing stock levels. Quality Assurance: Conduct inspections and tests on equipment to verify proper operation before deployment. Documentation: Create and update technical documentation, including setup procedures and troubleshooting guides. Collaboration: Work closely with team members to support ongoing projects and contribute to process improvement initiatives. Qualifications: Education: High school diploma or equivalent; technical certifications or coursework in IT-related fields are a plus. Technical Skills: Basic understanding of IT equipment and familiarity with operating systems and software installations. Communication Skills: Ability to follow instructions and work effectively within a team environment. Problem-Solving Skills: Basic analytical skills with the ability to identify and resolve technical issues. Physical Requirements: Ability to lift and move equipment as necessary. Benefits: Competitive salary with opportunities for overtime. Comprehensive training programs to enhance technical skills. Career advancement opportunities within the company. Supportive and collaborative work environment. Application Process: Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the position and relevant experience. Equal Opportunity Employer: CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com. Note: This position is ideal for individuals looking to start their career in the IT field and gain practical experience with a variety of technologies. #CXCMarch
    $24k-36k yearly est. 12d ago
  • Tech Support Specialist - Longwood, FL

    Sentry Management 4.1company rating

    Support Specialist Job In Longwood, FL

    Information Technology Support Specialist Technology company located in Longwood Florida has an exciting position for an IT Technology Support Specialist. This position supports a nationwide company with, 40 + branch offices and multiple client sites. To successfully perform this job, an individual must be able to satisfactorily perform the responsibilities listed below: General Job Description: Coordinate, manage and implement IT projects for 1000+ user network and offices nationwide. Major Duties and Responsibilities: Implement and coordinate IT projects, monitoring and management of IT systems, network administration, inventory asset tracking, email and email archive portal management, monitoring of backup systems, Windows Server active directory, Office365, SentinelOne Cloud portal and client end point management, reviewing, drafting, and creating Standard IT Operating Policies and Procedures, helpdesk support and end user training. Other duties as assigned. Minor Duties and Responsibilities: Hardware break/fix, Windows 7 and 10 operating systems, Microsoft Office troubleshooting, Imaging desktop and notebook computers for deployment. Qualifications for the Job: A+ Certification and/or Microsoft Certifications a plus but not mandatory. A solid working knowledge of networks, servers, computers, desktops and Microsoft Products such as Microsoft Office 365, Azure Active Directory, Exchange, Teams, SharePoint and operating systems. Key Competencies: Proven experience as an IT Technician or relevant position, excellent communication skills, outstanding organizational and time-management skills, adaptability and project management. Salary: Salaried position, pay depends on experience: list salary requirement. Candidates Must: Be able to lift 50lbs, have a clean driving record and appropriate vehicle insurance coverage. Some travel required.
    $33k-42k yearly est. 31d ago
  • Escrow Support Specialist - Winter Park, FL

    Anywhere Real Estate

    Support Specialist Job In Winter Park, FL

    The Escrow Support Specialist plays a key role throughout the duration of the real estate transaction by providing centralized support to a variety of Escrow Officers to ensure a smooth closing experience for the consumer. Specifically, this role is responsible for providing a high level of customer service to the Escrow Officer, agent and consumer, ensuring efficient and effective file management and applying appropriate escrow knowledge throughout the transaction in order to accurately complete tasks and communicate with local escrow teams and customers. **Job Responsibilities:** **Task Management:** Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. **Document Evaluation:** Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. **Branch Collaboration:** Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. **Risk Assessment:** Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. **Education / Experience** Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file." **Competencies** To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. For more than two decades, Sunbelt Title Agency has operated as one of Florida's leading independent title and settlement companies. Sunbelt operates in more than 40 offices throughout eastern, central, western and southern Florida. Sunbelt Title is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ (NYSE: HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. **At Anywhere Real Estate, diversity fuels success - for our company, for our employees, and for our industry.** We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value diversity** - respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base - through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company's diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (*********************************************************************************************************************** . You'll find our commitment to diversity reflected in our achievements: + Recognized as one of the World's Most Ethical Companies since 2011. + Anywhere has also been designated a Great Place to Work since 2019. + Recognized by Fortune as one of America's Most Innovative Companies. + Honored by Forbes as one of the World's Best Employers for Diversity and Top Female Friendly Companies. With a diverse employee population, we know we will succeed together and move real estate to what's next. We hope you'll join us. EEO Statement: EOE including disability/veteran
    $31k-53k yearly est. 17d ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Support Specialist Job In Ocoee, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles * Utilize salesforce for title absent support * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: * Ability to read, write and speak in Spanish. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly 5d ago
  • Contract Support Specialist - CEI

    Infrastructure Consulting & Engineering 3.7company rating

    Support Specialist Job In Lakeland, FL

    CEI Contract Support Specialist - Lakeland, FL Infrastructure Consulting & Engineering, LLC (ICE) is seeking a CEI Contract Support Specialist to join our growing team in Florida. Summary This position is responsible for Contract Administration of CEI work for FDOT projects. The CSS will perform basic contract administration functions for civil transportation projects. The CSS will work under the supervision of the Project Administrator and Senior Project Engineer. This is a full-time position. The CSS will need to travel to FDOT Offices and Project Offices. This position may work weekends based on the project demands. Responsibilities Ability to communicate effectively in English (verbally and in writing). Ability to analyze contract quantities to prevent overruns and underruns. Ability to become proficient in Trimble Business Center - Heavy Construction Edition (HCE) or approved surface to surface comparison software and Engineering Menu. Proficiency in the knowledge and expertise to: Understand which surfaces are needed from the designer. Understand the survey data from the field. Prepare the survey data as needed for use in the software. Generate accurate earthwork quantities from the software. Responsible for exercising independent judgment in planning work details and making technical decisions related to the office aspects of the project. Responsible for performing work under the general supervision of the Project Administrator. Responsible for familiarity with the Department's Procedures covering the project related duties as stated above and proficient in the computer programs necessary to perform those duties. Knowledge of SiteManager/PrC. Proficient use of Microsoft Programs including Word and Excel including creating spreadsheets with formulas. Education and Experience Requirements High School Diploma or Equivalent. For personnel with engineering, engineering technology, and construction management degrees: No prior experience is required. For personnel without engineering, engineering technology or construction management degrees: Four (4) years of CEI experience having performed/assisted in project related duties (i.e., Materials Acceptance and Certification (MAC) System input, progress and final estimates, EEO compliance, processing Construction Contract changes, etc.); or Two (2) years of experience with 3D Modeling and CADD. CTQP Final Estimates Level II required. A valid Driver's License is required with a safe driving record and must complete a pre-employment screening. Must be legally authorized to work in the United States. ICE is a drug-free workplace. Physical Demands This position requires minimal lifting of up to 50 pounds sometimes on a frequent basis. The employee must be able to travel and tour work sites under adverse environmental conditions not limited to loud noise levels, high dust and dirt, and extreme temperature. The employee must be able to visually examine construction materials and finished structures and work in various types of weather and field conditions, including heights, uneven terrain, highway traffic, hazards of highway construction sites and heavy equipment. Expected Hours of Work This position is full-time (40 hours per week). Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday, allowing one unpaid hour for lunch each day. While overtime is generally not anticipated, occasional projects or deadlines may necessitate additional hours, compensated according to company policy. Flexible schedules may be available with prior approval from the immediate supervisor. Work schedules may vary based on project demands. Compensation Please note that the salary ranges provided herein are general guidelines. Actual compensation for this position varies and is based on a variety of factors including but not limited to educational background, years of industry experience, specific skills, certifications, and current market trends. We strive to offer competitive and fair compensation packages that reflect the qualifications and contributions of our team members. During the hiring process, personalized compensation details will be discussed more precisely based on the candidate's individual experience and qualifications. We encourage open dialogue to ensure our offers meet the expectations and needs of both parties. About ICE Infrastructure Consulting & Engineering, LLC (ICE) is a leading transportation design and consulting firm headquartered in West Columbia, SC. With expertise across various disciplines including highways, bridges, hydrology, geotechnical engineering, and more, ICE delivers comprehensive solutions tailored to diverse project needs. Founded in 2005, ICE has grown to over 500 employees across 10 states, including over 130 licensed professionals and certified personnel. Our mission is to provide innovative transportation solutions while prioritizing client service, safety, and employee well-being. Company Benefits ICE offers a comprehensive benefits package including healthcare, insurance, retirement plans, education assistance, employee assistance programs, and paid time off, reflecting our commitment to supporting employees and their families. Equal Employment Opportunity (EEO) Employer ICE is an Equal Opportunity Employer and encourages qualified veterans and individuals with disabilities to apply. ICE does not discriminate on the basis of race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state, and local laws. ICE is committed to providing a workplace that is inclusive and accessible to individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact Human Resources at ************ or via email at *******************. Diversity and Inclusion ICE has a deeply rooted and steadfast commitment to excellence and uncompromising integrity. We value innovative thinking, fresh perspectives, and personal initiative. Our leadership is dedicated to each employee's individual growth and well-being. At ICE, we welcome individuals from all backgrounds to join us in upholding these core principles. ***************
    $36k-62k yearly est. 60d+ ago
  • Partner Support Specialist

    Stax 4.2company rating

    Support Specialist Job In Orlando, FL

    Full-time Description In the role of Partner Support Specialist, you'll work directly with our ISV Partners to support their payments integration with Stax. Stax partners with a wide array of software companies across many different industries, to enable payment acceptance within their platforms. In this role, you'll provide a white glove support experience for your counterparts at our Partner companies. While much of your day-to-day will consist of customer service and technical troubleshooting, you'll be a true Partner-facing problem-solver. Partners will rely on you to aid them in offering top tier customer support and issue resolution, while equipping them with the tools and critical knowledge to level up their own support efforts. Common types of support include funding research, statement assistance, merchant account updates, and technical matters related to terminals and integrated functionality. You'll have endless opportunities to level up your own knowledge, both within the payments ecosystem and across industries like healthcare, field services, legal, accounting, ecommerce, and much more. Key Responsibilities & Objectives Work closely with your team and internal stakeholders to enhance Partners' support experience, including Partner Support, Engineering, Account Management, Growth Management, and Merchant Advocate teams Closely monitor and manage a ticketing queue Respond to Partner support requests within prescribed SLAs Communicate with Partners to gather clarifying details and context around complex matters Proactively provide regular updates to Partners and Partner-facing teams until matters are resolved Creatively identify and execute workarounds and resolutions to technical matters, escalating when necessary Differentiate between, and diagnose, hardware and software solutions Explain complex technical issues in easy-to-understand terms Diligently maintain backlog, internal reports, CRM accuracy, and overall organization Coordinate troubleshooting efforts across multiple 3rd party vendors in the Partners' or customers' tech stack, providing end-to-end troubleshooting Work directly with Technical Support Engineer on escalated matters Provide ongoing feedback to internal teams to help identify trends for potential process and experience enhancements Special projects as assigned Requirements 2+ years customer service or account management experience Unshaking attention to detail Excellent communication skills, across all mediums (email, phone, chat, etc.) Ability to build strong bonds with your direct team, internal stakeholders, and Partner contacts Strong customer empathy and the ability to de-escalate emotional situations Excellent email etiquette Ability to work under pressure, in fast-paced environment, while prioritizing workload Standard proficiency with worksuite software such as Microsoft Office and Google Workspace Solution-oriented, with the ability to think strategically and creatively while making decisions Strong work ethic, with a team-first mentality Coachable and able to take direction and feedback well, yet forward-thinking and willing to challenge the status quo Strong desire to grow, learn, and contribute to an ever-evolving organization
    $33k-54k yearly est. 7d ago
  • Part Time Auction Support Specialist (Manheim)

    Cai Cox Automotive Corp Svcs

    Support Specialist Job In Ocoee, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is NOT remote- it is conducted on-site, in office This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part time position: Approximately 12-16 hours per week (Tuesday, Wednesday, Thursday schedule) Sign on Bonus: $1,000 Sign on Bonus after 90 days of employment Key Responsibilities: Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and E-mail on late titles Utilize salesforce for title absent support Other duties as assigned. Minimum Qualifications: High School Diploma/GED Generally, less than 2 years of experience Effective communication skills required. Must possess good problem-solving and organizational skills. Ability to remain focused and composed during fast-paced sale-day activities. Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Preferred Qualifications: Ability to read, write and speak in Spanish. Work Environment Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly 19d ago
  • Will Call Support Specialist

    Mid-West Wholesale Hardware Inc.

    Support Specialist Job In Longwood, FL

    We are seeking a dedicated and detail-oriented Will Call Customer Support Specialist to join our team. In this role, you will be responsible for efficiently processing returns and credits, ensuring an exceptional experience for all customers. Your ability to handle customer inquiries with professionalism, accuracy, and urgency will be crucial in maintaining our high standards of customer satisfaction. The ideal candidate will be committed to delivering the best service in the industry. Customer Support Respond to customer requests for returns & credits via email and phone. Process returns and credit requests, including order entry for replacements. Check stock availability, track order and delivery status, and other necessary data. Communicate with vendors, warehouse team, and Accounts Payable as necessary to process returns. Follow appropriate procedures when determining if material will be returned to factory, warehouse, or scrapped in field. Partner with suppliers to process direct returns to factory. Issue credits as outlined by Banner internal procedures. Create positive customer experiences through email, phone, and written communications. Utilize required systems including P21 and Salesforce to process returns & credits, maintain accurate records, and respond to customer inquiries. Will-Call Counter Support Service incoming customers with their various needs including but not limited to processing orders and returns and handling cases from work queues. Manage cases as assigned in Salesforce, including but not limited to RMAs & credits and responding customer inquiries. Addressing any issues or concerns that customers may have during the pickup process. Inter-Departmental Communication Work closely with the Contact Center teams to complete customer credit & return requests, generate replacement orders, and provide order status information Communicate with other departments within Banner as needed to answer questions and resolve customer issues. Qualifications • High School diploma or GED required • Associate degree or bachelor's degree preferred • 3-5 years' experience in customer service, preferably in the distribution industry
    $31k-53k yearly est. 31d ago
  • Housing Recovery Support Specialist

    Park Place Behavioral Healthcare

    Support Specialist Job In Kissimmee, FL

    Job Details Kissimmee, FL Full TimeDescription The Housing Recovery Support Specialist provides peer support services to people served who experience a serious mental illness, possible co-occurring substance use disorder, and other mental conditions, who are living in Dillingham Apartments. This individual will function as a role model to peers, exhibiting competency in personal recovery, overcoming barriers in remaining successfully housed, and use of coping skills. The Housing Recovery Support Specialist, through shared lived experience will inspire hope, and help individuals develop skills and resources necessary to increase the individual's capacity to be successful and satisfied in their living environment and chances for successful tenancy. SUPERVISORY RESPONSIBILITIES: N/A ESSENTIAL DUTIES AND RESPONSIBILITIES: The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job. Serve as an advocate, providing individualized services that connect housing stability and mental wellness, by promoting the self-determination and decision-making abilities of those they serve. Facilitate both group services for Dillingham residents that provide opportunities for the tenants to gather, share strengths, socialize and build community. Facilitate individualized services for Dillingham residents and potential residents that meet the diverse needs of the individual and their self-identified goals. Instruct tenants in daily living skills, socialization skill enhancement and conflict resolution. Assist in clarifying mental health and recovery goals as appropriate. Teach and reinforce effective coping strategies and symptom management skills. Assist and support peers in carrying out daily activities such as personal hygiene, nutrition, education, meal planning, grocery shopping, food preparation, and other household duties. Work side by side with the individual to assist them to build financial management skills, access needed entitlements/benefits, reliable transportation, and needed health services through referral, modeling, and support. Advocate on behalf of individuals with outside service providers. Provide supportive services to increase interpersonal relationships and leisure skills in areas of interest for the individual. Assist in maintaining up-to-date, accurate individual records on each assigned individual in the electronic health record, completing recovery capital scales, or DLA20 on an identified basis to ensure measurement-based service outcomes. Report to direct Supervisor or Designee any suspected, abuse, neglect or exploitation of recipients. Be familiar with PPBH policies and procedures including the securing of emergency services and the regulations concerning medication administration. Be familiar with HIPAA regulations and abide by them, assuring individual's rights are met and maintain consumer confidentiality at all times Participate in agency trainings, meetings, and special events. Attend regularly scheduled staff meetings and supervision as well as in-service training and development activities. Other duties as assigned by supervisor. Qualifications CORE COMPETENCIES (Hourly): Demonstrated ability to advocate with participants Demonstrated ability to keep boundaries and form appropriate professional relationships with participants. Demonstrated knowledge supportive housing principles and practices,SAMHSA Permanent Supportive Housing Evidence -Based Practices Kit and SAMHSA Supportive Housing Tenant tools, along with principles of Peer Recovery Support. Demonstrated consistent behaviors in patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations Demonstrated ability to adhere to a flex schedule which allows for evening and weekend hours as may be required to respond to individual needs. Completion of required training CEUs and Certifications for Peer Recovery Support Specialist. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and-or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Degree or Equivalent Peer Support Certificate required (or to be obtained within twelve months of hire) 1 - 2 years' experience working with homeless or low-income individuals, families, those with mental illness (preferred). 1-2 years' experience working with individuals with a mental health diagnosis. Flexible work hours. Ability to utilize appropriate tools and approaches for empowering clients (i.e. Motivational interviewing) Positive coping mechanisms in place and current stability in housing. Excellent written and verbal communication skills. Ability to work effectively both independently and as part of a team. Demonstrate maturity and professionalism even in stressful situations. Outstanding capacity to build strong relationships with a diverse range of individuals, colleagues, and community partners. Compassion for people who are struggling with a variety of challenges, including homelessness, mental health, and/or substance use disorder. Commitment to an empowering, person-centered approach to peer support. Flexible and adaptable work style. Familiarity with social service providers and community resources is preferred. Valid FL driver license and required car insurance level with a willingness to travel in the community and transport individuals as needed. COMPUTER SKILLS: Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, Power Point), the use of personal computers, and standard office productivity software. Work within an electronic health record environment. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals, and communicate both verbally and in writing. Bi-lingual in English and Spanish preferred REQUIREMENTS: A valid Class E Drivers' License for positions that require driving personal or Agency vehicle on Agency business. Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required) PPBH is a 24/7 Agency. All employees must be available as needed when required. PHYSICAL DEMANDS: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to per essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or, and; and talk or hear.. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate in a fast-paced work environment.
    $31k-53k yearly est. 60d+ ago
  • Delivery Support Specialist

    Onerail

    Support Specialist Job In Orlando, FL

    Our Delivery Support Specialists are the driving force of OneRail. A Delivery Support Specialist is responsible for managing all aspects of shipping routes and delivery. This role is key to meeting our delivery promise to our clients. Additionally, a Delivery Support Specialist is responsible for responding immediately to customer questions and notifying them of any delivery delays. Attention to detail, efficient multi-tasking, and providing excellent customer service is essential in this position. Customer service and industry/contact center experience strongly preferred. All Delivery Support Specialists are paid hourly and begin at $21.40/hour with an additional $.60/hour pay differential ($22.00/hour) for bilingual (Spanish/English) team members. Responsibilities: * Attend to high volume of inbound and outbound calls, emails, and chats. * Provide exceptional customer service to customers, couriers, and drivers. * Monitor the delivery lifecycle from courier acceptance to proof of delivery, including but not limited to - track and trace, problem resolution, customer communication. * Coordinate with our delivery partners according to availability and requirements to ensure delivery is executed in the most cost-effective way while meeting customer SLA. * Communicate with internal and external groups, especially on high priority loads and customers. * Solve customer and carrier problems and help resolve issues. * Communicate escalations on time in order for the issue to be resolved with the least amount of customer impact. * Demonstrate passion for excellence with respect to treating and caring for customers. * Assist with procedure optimization of scheduling deliveries from our clients. * Identify and communicate ways OneRail can continuously improve in its operations. * Complete order data entry and dispatch if needed. * Coordinate with couriers to track movements of deliveries. * Tracking drivers and fixing shipping errors. Requirements: * Prior Customer Service experience is required. * Must have some logistic/dispatching experience. * Contact center experience preferred. * You must be located in Orlando, Florida, and willing to work onsite at OneRail HQ (ZIP 32819). * Demonstrated skills managing multiple priorities across different electronic platforms. * Ability to monitor and execute multiple tasks at any given time. * Must posses decision-making skills the ability to quickly assess situations, determine action plans, and execute action plans. * Ability to adapt to fast-paced environment. * Computer proficiency with web-based applications. * Strong communication (written and verbal) skills. * Must be enthusiastic about working in a team environment. * Multi-lingual preferred. * Ability to handle multiple deliveries at once. * Ability to recognize and prioritize tasks based on urgency.
    $21.4-22 hourly 45d ago
  • Patient Support Specialist

    Serenity Healthcare 3.7company rating

    Support Specialist Job In Orlando, FL

    TMS Tech (Patient Support Specialist) We are looking for compassionate individuals that want to impact lives by launching a career in healthcare, no experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. What you get Paid training in TMS Therapy A career in healthcare with no experience Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare 20 days paid time off annually (PTO and holidays) What you'll do Provide support to our patients while they go through TMS treatment Create an environment of compassion, while motivating your patients to complete treatment Build a relationship of trust and gratitude with your patients Work with a highly qualified team of providers that can assist with educating and motivating your patients Who we're looking for Grounded, empathetic individuals with a desire to help others Minimum of two years of steady work experience, preferably in customer service The ability to quickly relate to a variety of people High School Diploma/ GED. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients
    $27k-35k yearly est. 7d ago
  • Legal Support Specialist

    Greenberg Traurig 4.9company rating

    Support Specialist Job In Orlando, FL

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Legal Support Specialist in our Orlando office. We offer competitive compensation and an excellent benefits package. The Legal Support Specialist will provide high-level legal support to a team of attorneys. Provides a wide range of complex technical, document processing and administrative services in the assigned practice group/department(s). The successful candidate will effectively manage all aspects of the professional responsibilities of the assigned attorneys. This role also requires extensive coordination with clients. Flexibility to work overtime as needed. Duties & Responsibilities: Coordinates creation of legal documents as well as the editing, proofreading and processing of legal documents upon request of assigned attorneys, including correspondence, memoranda, closing documents, pleadings, or other practice specific documents Maintains legal files (both paper & electronic), organizes and files documents in designated order Updates case information, scans and organizes legal files Manages document deliveries and tracks final executed documentation Receives and evaluates telephone calls for supported attorneys, fielding calls and conveying messages as necessary. Communicates with clients, opposing counsel, courts, and liaisons Collaborates and works with Administrative Support Coordinators, Paralegals and other legal support team members where applicable Attends team strategy meetings Understands firm available resources and leverage most effective resource for desired results Assists with overflow work and other special projects as assigned Skills & Competencies: Skilled in handling administrative tasks such as attorney time entry, travel arrangements and processing invoices and expenses High attention to detail, outstanding organizational skills and the ability to manage time effectively Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation Ability to collaborate well in a team Recognize confidential, sensitive, and proprietary information and maintain such information as confidential Position also required the ability to work under pressure to meet strict deadlines Qualifications & Prior Experience: Bachelor's Degree or equivalent experience is preferred 3 years of experience within a law firm or other professional organization Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Knowledge of laws, legal codes, court procedures or agency rules of assigned practice group/dept. (ex. State and Federal court filing, including e-filings) Experience with e-filing Physical Requirements: While performing the duties of this job, the employee is occasionally required to move from work station or desk, throughout the work area to work independently or with a team, to meet with colleagues or supervisor and retrieve work assignments This position may also be sedentary and require the employee to sit for extended periods of time Requires manual dexterity to dial a telephone, enter data into a computer, handle objects and operate tools Some filing is required and this would entail the ability to lift files, open filing cabinets and bend or stand as necessary Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases. Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.
    $46k-73k yearly est. 20d ago

Learn More About Support Specialist Jobs

How much does a Support Specialist earn in Pine Hills, FL?

The average support specialist in Pine Hills, FL earns between $24,000 and $68,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average Support Specialist Salary In Pine Hills, FL

$41,000

What are the biggest employers of Support Specialists in Pine Hills, FL?

The biggest employers of Support Specialists in Pine Hills, FL are:
  1. Cox Enterprises
  2. Full Sail University
  3. AdventHealth
  4. Anywhere, Inc.
  5. Anywhere Integrated Services
  6. Anywhere Real Estate
  7. Anywhere Real State Inc.
  8. Cai Cox Automotive Corp Svcs
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