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Support Specialist Jobs in Prichard, AL

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  • Customer Support Specialist

    Teleperformance-Turbo Tax

    Support Specialist Job In Mobile, AL

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $31k-44k yearly est. 3d ago
  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Support Specialist Job In Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County $63,100 - $100,876 City of Prichard$32,352 - $50,184 City of Saraland $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority$55,772 - $889,161 * Amended 1/5/2024 Amended 10/07/2024Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $63.1k-100.9k yearly 60d+ ago
  • Ground Support Technician (Contract)

    Airbus 4.9company rating

    Support Specialist Job In Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: * The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: * Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions * Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. * Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. * Equipment Operation: Able to operate a wide range of personal and office electronic equipment. * Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. * Lifting: able to occasionally lift up to 30lbs/14kg. * Pushing/Pulling: able to push/pull items in office areas and on the shop floor. * Sitting: able to sit for extended periods of time at the computer and in meetings. * Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. * Standing: able to stand for extended periods of time delivering information. * Travel: able to travel * Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Entry Level Remote Type: On-site Job Family: Logistics * ----- Job Posting End Date: 04.09.2025 * ----- Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $47k-74k yearly est. Easy Apply 2d ago
  • Help Desk Tier 1 Support Technician

    Maximus 4.3company rating

    Support Specialist Job In Mobile, AL

    Description & Requirements Maximus is seeking a Help Desk Support Technician to provide expertise to a critical federal client. The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support preferred - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.98 Maximum Salary $ 21.00
    $32k-59k yearly est. 2d ago
  • Ground Support Technician (Contract)

    A and G, Inc. 4.7company rating

    Support Specialist Job In Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Ground Support Team based in Mobile, AL Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your challenges: ● Overhead crane operations in the Transhipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing ● Ensuring aircraft system readiness and proper configuration of aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Your boarding pass: Education: ● High School Diploma or equivalent Experience: ● 3 years of experience working with overhead cranes. ● 3+ years of experience working in aviation ramp operations ● 3+ years experience working with heavy equipment. Qualified Experience / Skills / Training: ● Overhead, Crane ● Aviation ramp operations ● Heavy Equipment Operations ● Logistic Operations ● SAP experience preferred Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Hearing: able to hear sufficiently to engage in conversation in office settings Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas and on the shop floor. Sitting: able to sit for extended periods of time at the computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Standing: able to stand for extended periods of time delivering information. Travel: able to travel Walking: able to walk through office and production areas, around flight lines and airstrips and sometimes on uneven indoor and/or outdoor surfaces. This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Agency / Temporary Experience Level: Entry Level Remote Type: On-site Job Family: Logistics ------ Job Posting End Date: 04.09.2025 ------ Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $32k-45k yearly est. Easy Apply 1d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support Specialist Job In Mobile, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 11d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Support Specialist Job In Daphne, AL

    Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $30k-40k yearly 60d+ ago
  • AMSTI Math Specialist - 005236 and 005237

    University of South Alabama 4.5company rating

    Support Specialist Job In Mobile, AL

    Information Position Number 005236 and 005237 Position Title AMSTI Math Specialist - 005236 and 005237 Division Academic Affairs Department 440530 - Educ Office of Contracts & Grants Minimum Qualifications Bachelor's degree in education from an accredited institution as approved and accepted by the University of South Alabama, two years of professional teaching experience which included the implementation of AMSTI Math programs and a current Alabama Teacher's Certificate. Preferred Qualifications Certification as an AMSTI Math Trainer is preferred. Job Description Summary The University of South Alabama's Education Office of Contracts and Grants is seeking to hire an AMSTI Math Specialist. Interested candidates should apply to be considered. Essential Functions These are the job duties required of the position. Essential Functions * Facilitates training and provides ongoing support to public school teachers in elementary mathematics content, strategies, and pedagogy. * Facilitates and/or participates in professional learning. * Assists AMSTI-ALSDE in developing and maintaining common professional learning offerings and supporting resources. * Provides ongoing professional learning. * Assists IHEs with planning and conducting preservice and continuing education/outreach activities. * Participates in AMSTI professional learning activities and staff meetings. * Provides frequent ongoing support and coaching to teachers. * Assists in recruiting new AMSTI teachers and/or facilitators. * Coordinates work through the AMSTI Site Director. * Collaborates with other specialists, and communicates with all stakeholders to achieve and maintain proficiency in all standards, pedagogical content knowledge, and AMSTI lessons and practices. * Maintains records and completes paperwork in a timely manner. * Participates in the development, maintenance, and promotion of AMSTI. * Travels throughout Region 10 regularly and travels to periodic statewide meetings within the state. * Regular and prompt attendance. * Ability to work schedule as defined and additional hours as required. * Related duties as required. Posting Information Number of Vacancies 1 Position End Date (if temporary) Job Open Date 11/08/2024 Job Close Date Open Until Filled Yes Special Instructions to Applicants Working Days Monday - Friday Working Hours 7:30 a.m. - 4:00 p.m. Job Location AMSTI - Sidney Phillips Drive Full-time or Part-Time Full Time Regular or Temporary Regular
    $29k-49k yearly est. 22d ago
  • HSE Specialist

    Brown & Root 4.9company rating

    Support Specialist Job In Theodore, AL

    Chemical facility located in Theodore, AL is currently seeking a full-time Safety Technician. Looking for qualified candidates with 3+ years of experience. * Implements and enforces a safety culture within the company by providing a strong field presence. * Plans and implements safety policies and procedures in compliance with local, state and federal agencies. * Plan and implement procedures, policies and training for employees in work site safety practices. * Maintains safety files and records. * Performs safety audits, surveys and inspections. Prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented. * Conducts post-accident investigation and prepares report identifying possible accident causes and hazards for use by company personnel and management. * Prepare and conduct training for technical matters and compliance and safety standards. * Develops, evaluates and upgrades safety programs. * Experience in OSHA, PHMSA, DOT and regulatory requirements. * Develop procedures to prevent emergency situations and implement an emergency management program. * Develop training methodologies that educate and energize the way employees view safe work habits. Pay: $28.78 - $34.76 Must have a Valid Driver's License Must be able to pass Background Check
    $28.8-34.8 hourly 17d ago
  • Regenerative Surgical Specialist

    Kerecis LLC

    Support Specialist Job In Mobile, AL

    The Regenerative Surgical Specialist works closely with hospitals and clinics, captures new accounts while nurturing existing business within the territory, and identifies the individual needs of clients and patients in order to deliver a successful experience. The Regenerative Surgical Specialist is a part of the Direct Sales team in a specifically designated territory and reports directly to that territory's Regional Business Director. Essential Functions Closely work and partner with hospitals and clinics to sell Kerecis GraftGuide, SurgiBind and SurgiClose Sell and manage revenues consistent with Kerecis targets Work with clients and patients as well as perform in service events and follow up appropriately Report sales and forecasts Maintain all information in Kerecis' CRM system Support and help refine/develop Kerecis' go to market strategy Assist in identifying and qualifying potential candidates for future positions in Kerecis Advise Kerecis regarding reimbursement issues Provide product design input Follow market developments Advise the company on overall U.S. strategy Recommend new corporate processes where needed Requirements Competencies The RSS is able to forge relationships with Key Opinion Leaders, support and develop market strategy, and prepare quotes, proposals, and contracts. The RSS is driven, charismatic, competitive, yet a team player, and thrives in a fast-paced environment. A high-energy, creative, flexible, results-oriented individual Can work in an intense, fast paced, multinational work environment Self-motivated and can work on own initiative with limited supervision A strong strategic and analytical approach and thorough understanding of sales, sales planning, and sales execution Knowledge of sales and building new relationships Understanding of trends in the biotechnology and bio-manufacturing market Ability to travel frequently A team player with leadership skills A knack for problem-solving Excellent organizational skills Education & Experience Bachelor's or Advanced Degree, preferably in the Business, Science, or Medical field 5+ years in medical sales, preferably in operating rooms Proven experience and high achievement in sales Evidence of successfully developing and closing large scale contracts with hospitals and clinics, specifically for operating rooms This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Kerecis is an Equal Opportunity Employer.
    $35k-67k yearly est. 11d ago
  • Airside Experience Specialist - BFM (Part-Time)

    Working at Signature Aviation

    Support Specialist Job In Mobile, AL

    The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training. Additional knowledge and essential skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules. Task Management: Ability to successfully and timely complete Signature's training programs. Essential Duties and Responsibilities: (Other duties may be assigned) Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc. Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation. Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience. Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations. Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. Create accurate records pertaining to time worked and activities and services performed.
    $35k-67k yearly est. 20h ago
  • Airside Experience Specialist - BFM

    Landmark Aviation

    Support Specialist Job In Mobile, AL

    The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
    $35k-67k yearly est. 38d ago
  • RC Mechanical Specialist

    Linde Plc 4.1company rating

    Support Specialist Job In Theodore, AL

    We are currently seeking a Reliability Mechanical Specialist who will be based at our Theodore, AL, Memphis, TN or Camden, SC locations. This position will report to the Southeast Reliability Center Manager and will work with regional and plant personnel to achieve reliability goals. The objective of the Mechanical Reliability Specialist is to ensure the safe and reliable operation of our production facilities. The Mechanical Reliability Specialist will be responsible for the identifying and completing planned and unplanned maintenance work on rotating and mechanical equipment at multiple facilities within the SE region to support Air Separation, CO2, and Hydrogen production facilities. This person will work independently, make technical decisions, and escalate technical concerns in the field. Key Responsibilities: * Plan and perform major equipment installation, maintenance, overhauls, and inspections - including corrective, preventative or predictive work - of industrial mechanical and rotating systems and equipment including: * Centrifugal, Reciprocating and Screw Compressors * Centrifugal and positive displacement Pumps * Turbines * Synchronous and Induction Motors * High-speed Gearboxes * Heat Exchangers, Cryogenic Interchangers, Chillers and Cooling Towers * Piping systems and other related process equipment. * Provide on-site or remote technical support and direction to sites in the region. * Assist in turnaround planning and cost estimation of mechanical work. * Assist in Identifying and resolving chronic mechanical asset concerns (bad actors). * Support root cause analysis program for major failures. * Support high impact issues with a strong sense of urgency and integrity. This position requires a combination of office work and field work. This position typically requires approximately 30% travel domestically. Accessibility during off-hours is required. Employee will be required to work in different weather conditions and must be able to access elevated equipment via ladders, scaffolding, man-lifts, and crane baskets. Required Qualifications: * Minimum 5 years of experience in the maintenance of mechanical and rotating systems and equipment in an industrial manufacturing environment. * Experience in installation, troubleshooting, inspection and repairs of industrial mechanical and rotating systems and equipment such as Compressors, Turbines, Blowers, and Heat Exchangers. * Knowledge of Preventive and Predictive maintenance of industrial mechanical and rotating systems and equipment. * Ability to use precision measuring devices and perform precision alignment on multi-train equipment. * Excellent communication and team interaction skills. * Ability to work independently as well as lead/participate on teams. * Experience as a self-starter who manages multiple tasks, achieves results with minimal supervision and possesses excellent documentation and record-keeping skills. * Experience in computers and standard software packages (MS Office, E-Mail etc.). * Experience using a computerized maintenance management system. Desired Qualifications: * Associate's Degree in Mechanical Engineering Technology * Understanding of regulatory and industrial standards and codes. * Completion of a 4-year machinist/ millwright apprenticeship program. * Hands-on experience in vibration analysis and dynamic balancing. * Experience in EAM CMMS system. * Familiarity with standard maintenance strategies such as planning, PM programs, PdM programs and spare parts inventory management. About Linde: Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit ************** * We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits. * At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. * All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted. Pay commensurate with experience. Open to grades 13 or 14, depending on experience.
    $38k-71k yearly est. 49d ago
  • To Go Specialist

    Chers Restaurant Group

    Support Specialist Job In Foley, AL

    Mugshots Grill and Bar is coming to Foley, AL in June 2024, and we're seeking experienced, enthusiastic To-Go Specialists to join our team! We believe in "Havin' a Good Time!" and serving our guests! Interested? Apply today! RESPONSIBILITIES As a To-Go Specialist, you will handle every aspect of the To-Go experience. Your responsibilities include: Taking phone and walk-in orders. Accurately entering orders into the system. Packaging items for takeout. Providing excellent customer service. This role ensures a smooth and efficient process for guests ordering food to go. If you have strong communication skills and enjoy working in a fast-paced environment, this position might be a great fit! REQUIREMENTS Ability to work well under pressure Positive attitude and excellent communication skills Ability to keep the bar organized, stocked and clean Problem-solving skills and a keen attention to detail Dependable Reliable transportation BENEFITS Employee discount Paid training Opportunities for advancement Referral rewards ABOUT MUGSHOTS We offer part-time and full-time employment and work very hard to schedule around school schedules, second jobs, and life. Our success is founded on the simple mission of “Havin' a Good Time!” while delivering crave-able food and personalized hospitality to friends and family in a place obsessed with sports.
    $35k-68k yearly est. 60d+ ago
  • To-Go Specialist

    Cbrlgroup

    Support Specialist Job In Foley, AL

    WHY CRACKER BARREL What is it like to work at Cracker Barrel? It feels like … Care beyond the table - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do. Opportunities to fill your cup - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles. A warm welcome - For more than 50 years, we have committed to “serving up” a sense of warmth and hospitality to thousands of employees across the country. Serving up the care - and career - you crave. WHAT YOU'LL DO As a To-Go Specialist, you will support the catering and to-go side of Cracker Barrel by providing the same hospitality that our guests enjoy while dining in, but in a fast-paced, on-the-go way. You will ensure our guests can enjoy their homestyle favorites wherever they'd like by taking detailed orders, swiftly packing their meals up, and double-checking that everything they need is neatly prepared and waiting for them. We know you work hard to provide a great guest experience, so this is a tipped role! Practice Hospitality in Action: Be the champion of a great restaurant experience, at our table or their own home. Keep the to-go station stocked up with plasticware, condiments, and everything in between. Exhibit teamwork by helping out as needed. WHAT YOU'LL NEED A pleasant, outgoing personality and a team attitude A desire to provide the kind of service you enjoy when dining out The ability to handle multiple tasks at once No experience is necessary; we will teach you what you need to know! WHAT'S IN IT FOR YOU Compensation and More: Competitive pay every week | Same-day pay availability | Sometimes your tips are shared; sometimes you keep 100% of them Care for Your Well-being: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging Invest in Your Future: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! ABOUT US For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. PURSUE THE CAREER YOU CRAVE-APPLY NOW Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
    $35k-68k yearly est. 1d ago
  • Togo Specialist

    Jim 'n Nick's Careers

    Support Specialist Job In Foley, AL

    We Offer: Competitive pay Flexible schedules Discounted meals A work environment that is upbeat, exciting, and fun Opportunity for advancement Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation for eligible team members Life Assistance Program Team Member Assistance Fund Our Culture Our BBQ family is built on five core values: Be Honest - We act with integrity Be Respectful - We are humble, kind and gracious Be Committed - We go the extra mile Be Disciplined - We do it the JNN way - every day Be Supportive - we appreciate our JNN family, our community, and our partners Requirements: Passion to serve the guest Committed to teamwork - none of us can succeed without all of us Possess a positive attitude Enjoy working in a fast paced environment Respect the adherence to health, safety and sanitation procedures Ability to clean as you go and stay organized Physical Requirements (Reasonable Accommodations may be requested) Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs) to and from stock and kitchen locations. Is able to stand up to eight hours or longer if needed. Standing and walking 100 % of the time Lifting up to 20 pounds to shoulder level. Carrying up to 30 pounds for short distances Constant exposure to heat Bending and reaching from under the counter(5 inches above the ground) to 6 feet above the ground with at least one arm Climbing ladders or step stools Dexterity required for handling food items and dishes Effective communication skills to deal with public NOTE: The duties and responsibilities in this job description is not intended to be all‐inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the organization.
    $35k-68k yearly est. 60d+ ago
  • Specialist I - Beach Ambassador Nights

    Orange Beach, City of 3.7company rating

    Support Specialist Job In Gulf Shores, AL

    Schedule: Night Shift (7 days) Starting Pay Rate: $15.00 per hour The Specialist I is responsible for performing work as part of the City's Leave Only Footprints program (LOF). This position will assist with the implementation and operation of this program, as well as other programs and initiatives within the Department of Coastal Resources. Work includes removal of marine debris and trash; vehicle/UTV operation and maintenance; materials handling and recycling; operation of machinery and various equipment; light construction and facility maintenance; other duties as assigned. May conduct educational programs and make public appearances. The Specialist I is also expected to assist and support the other department divisions and programs. Supervisory responsibilities Volunteers and/or work release trustee labor Essential functions: Monitors beaches and shoreline activity for enforcement issues, safety concerns, and debris. Completes required reports and maintains records, such as progress & accident reports, wildlife related incidents, and documentation of marine debris/trash observed, collected and discarded. Serves as an educational ambassador for the Coastal Resources programs such as LOF and WSEP. May deliver presentations or attend public events. Maintains inventory of related equipment and supplies. Interacts with the public, beach vendors and others about rules violations. Performs beach grooming and related tasks as needed. Assists with wildlife incidents as needed. Performs basic custodial, maintenance and light construction tasks. Removes debris, abandoned equipment and other items from beaches and/or waterways. Handles, sorts, shreds and processes collected materials as needed for recycling or disposal. Operates equipment and machinery necessary for the recycling process. Knowledge, Skills and Abilities: Reading skills to understand laws, regulations, and policies pertaining to the operation of the department and facilities. Ability to establish and maintain effective working relationships with subordinates, supervisors, and general public. Verbal skills to communicate effectively with staff, supervisors and the general public. Math skills to perform basic math to maintain financial and activity records. Computer skills to prepare reports. Knowledge of local waterways, roadways and beaches. Ability to safely and effectively operate a motor vehicle and trailer, including launching and loading a vessel at various boat launching facilities. Ability to safely and effectively operate a 4x4 motor vehicle in an off-road environment in proximity to people and obstacles. Ability to operate an ATV or UTV safely. Ability to operate common hand tools, power tools and small equipment safely. Knowledge of city and departmental policies, rules, and procedures. Ability to exercise good judgment in making decisions in accordance with established policies. Ability to safely and effectively operate recycling and materials handling machinery and equipment as needed. Qualifications: Education and experience: Possess a high school diploma or equivalent. Licenses and Certifications: Possess a valid Driver's License Possess a valid Alabama Vessel Operator's License or obtain within 30 days. Possess and maintain a current Red Cross First Aid/CPR and AED certification (training will be provided). Additional requirements: Willing to work overtime, weekends and other non-standard hours. Physical demands: Work requires frequent physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching or similar activities, recurring lifting of heavy items of 25-50lbs. Work environment: The work environment involves moderate risks or discomforts, which require special safety precautions. Employee may be required to work outside in extreme conditions, including loud noises, foul odors, intense sunlight, high heat indices, high winds, high humidity and/or heavy rainfall events. Work environment includes potential exposure to hazardous sea life and injured wildlife. Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $15 hourly 37d ago
  • (WFH) Customer Support Specialist

    Teleperformance-Turbo Tax

    Support Specialist Job In Bellview, FL

    Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details
    $31k-45k yearly est. 1d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Support Specialist Job In Daphne, AL

    Benefits: * Health, and Dental Insurance, Simple IRA * Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm * Fun Team Atmosphere * Locally Woman Owned * Support salespeople and the production team * Coordinate installation and site visits * Keep records of customer interactions with Hubspot * Follow communication procedures, guidelines, and policies * Proofread and quality check all production-ready artwork and orders. * Provide additional support to the sales team, production, and administration as needed * Bonuses Skills: * Proven customer support experience * CRM Software * Strong phone contact handling skills and active listening * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school degree or equivalent preferred * Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year
    $30k-40k yearly 60d+ ago
  • PRETREATMENT SPECIALIST I

    Mobile County (Al 4.4company rating

    Support Specialist Job In Mobile, AL

    This is technical field inspection work which involves performing skilled tasks in the office and laboratory. JURISDICTIONS YEARLY RATE MOBILE AREA WATER AND SEWER SYSTEM $42,507 - $67,953 PRICHARD WATER WORKS AND SEWER BOARD $39,471 - $63,101 Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and a minimum of one year experience in a wastewater treatment plant or laboratory; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a valid driver's license from state of residence. Mobile Area Water and Sewer System - requires that a Grade 1C Wastewater Certificate from the Alabama Department of Environmental Management is obtained within 1 year. The Water Works and Sewer Board of the City of Prichard - must possess a Grade 1C Wastewater Certificate from the Alabama Department of Environmental Management.For details, please see PRETREATMENT SPECIALIST I | Job Details tab | Career Pages (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers
    $42.5k-68k yearly 60d+ ago

Learn More About Support Specialist Jobs

How much does a Support Specialist earn in Prichard, AL?

The average support specialist in Prichard, AL earns between $26,000 and $69,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average Support Specialist Salary In Prichard, AL

$42,000
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