Support specialist jobs in Redmond, WA

Title: Technical Support Analyst II Duration: 6 month contract, possible extension Pay: $25-30/hr W2 We are hiring a Technical Support Analyst II to be the primary onsite support for all regional Seattle locations. In this role, you will be the point of contact for all incoming IT Support issues via phone and ticketing system (ServiceNow). Measurements for success include meeting service-level-agreements (SLA) % rates for resolving or re-routing incidents, meeting guidelines of the Core Responsibilities matrix, and positive staff feedback. Duties and Responsibilities: Setup, configure, and install hardware and software as necessary on-site, when remote assistance is not a viable option. Support IT team with routine set-up of workstations, phones and printers including office moves. Occasional point-person working with IT Engineering team and vendors for on-site troubleshooting or installations as needed. Provide advanced troubleshooting for escalated incidents from Tier 1, working with end-users across the organization remotely and in person. Track and monitor incidents to ensure timely resolution, accurately document relevant information, and keep end users informed via email or telephone of the status of their requests. Oversee routine IT Support processes, from user creation to workstation deployment, attention to detail and follow-through. Education Qualifications: Associate's (AA) degree in computer science or related area of study preferred. 3+ years of experience in a customer service or IT support role is required; experience in a level 1 technical support role required. Professional Qualifications: Customer service focus; positive attitude, warm and caring demeanor. Intermediate level proficiency with Windows Workstation OS's and MS Office programs with ability to learn new programs and software as needed. CompTIA A+ Certification preferred (or plans to obtain such within 1 year of hire date). Advanced level proficiency with Active Directory and Office 365 in a Windows environment. Advanced troubleshooting skills. Other Qualifications: Must have valid driver's license and be willing to travel across metro area on as-needed basis. Workplace Environment: 60% sitting, 40% standing/moving. Adheres to dress code standards; appearance is professional, neat, and clean. Must be able to lift to 50 lbs. ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $25.00 - $30.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.

What This Job Entails This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users. The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust. Scope ·Applies professional expertise and organizational objectives to creatively resolve complex technical and service-related issues. ·Handles multifaceted situations requiring in-depth evaluation and sound judgment to determine the best solutions. Your Roles and Responsibilities ●Deliver outstanding customer service and personalized support for all aspects of executive technology. ●Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools. ●Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions. ●Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required. ●Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences. ●Recommend and implement tailored technology solutions that align with executive needs and preferences. ●Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information. ●Partner with global and regional teams to support executives during travel and off-site events. ●Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements. ●Manage incidents and requests in an ITSM platform (e.g., Zendesk), demonstrating accountability, follow-through, and proactive communication. Required Qualifications / Skills ●5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment. ●Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management. ●Strong commitment to exceptional customer service and service delivery excellence. ●Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences. ●Professional presence and demeanor, with the ability to remain calm and composed under pressure. ●Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively. ●Proven problem-solving and decision-making skills. ●Industry certification (CompTIA+ or equivalent experience) preferred. Physical Demands & Work Environment ●Ability to perform office-related tasks, including extended periods of sitting or standing. ●Mobility to move throughout an office environment and perform in-person support. ●Ability to use a computer and other standard office technology. ●Strong communication skills, both in-person and virtual. ●Some positions may require occasional repetitive motion involving wrists, hands, or fingers.

Job Title: IT Desktop Support/AV Technician Job Type & Location: Onsite || Site Address: One Microsoft Way, Redmond WA 98052 Requirement : 5 days a week (Monday to Friday) The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs. Responsibilities Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities. Manage and track loaner/spare devices using customer-provided systems. Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting. Manage conference room accounts (add/remove users, password resets, ownership updates). Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes). Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). Coordinate with third-party vendors and procurement teams when required. Support equipment replacement or reset during failures under guidance from central IT. Ability to work at height when required (ladder/lift). Maintain communication with onsite/offsite teams to report changes, issues, or updates. Ensure proper coverage during leaves and follow site operational processes/SOPs. Must-Haves 2-4 years of experience in IT and AV support. Hands-on troubleshooting experience with desktops, laptops, and meeting room devices. Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets). Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex). Ability to perform physical tasks, including lifting equipment and working at height. Strong communication, customer service, and documentation skills. Ability to follow SOPs, ticketing processes, and escalation guidelines. Good-to-Haves Experience using ITSM tools (ServiceNow, Jira). Exposure to AV control systems or room management systems. Basic understanding of AV-over-IP or networked AV environments. Experience working in enterprise or fast-paced onsite environments. Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). Audio Visual Support Basic understanding of networking and TCPIP Basic understanding of fiber, copper, network infrastructure Crestron Fusion Hardware support Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\) Ability to explain work with and differentiate between different connection types & troubleshoot connectivity Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details. Experience working in an enterprise environment with Crestron/Fusion at the server and application layer Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified CompTI certA A+ OEM Certifications

IT Support + AV We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices. -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -AV Support (Google Meets) -Documentations $34.79 per hour + PTO federal holidays. W2 contract Requirements: -1-2 + years experience working as IT support/service desk; -Jira + AV Support -Excellent client facing and problem solving skills, creative thinking and sociable personality

8 Openings Fully Onsite Bellevue, WA ***Must have CURRENT active DOD clearance*** We're hiring a Secret-cleared IT Specialist to support a secure cloud services team. This role involves basic IT troubleshooting, PowerShell, Active Directory, Exchange, and SaaS knowledge, with a focus on distributed computing and security protocols. Core Responsibilities Provide virtual escort services for non-cleared personnel in secure environments Run pre-written commands, share results, and assist with troubleshooting Collaborate with developers and engineers to resolve incidents and deploy workflows Maintain security clearances and document escort activities Use downtime for training and professional development Must-Haves Strong communication and customer service skills Experience with production system maintenance (patching, certificates, service accounts) Detail-oriented, self-motivated, and proactive learner Willingness to work nights, weekends, and holidays Team-oriented with global collaboration experience Preferred Skills PowerShell and Exchange Server experience Active Directory administration (permissions, domains, provisioning) Familiarity with TCP/IP, DNS, Hyper-V, VMs, Fiddler, Send Connectors Programming/scripting in C# and PowerShell SQL (T-SQL) for data retrieval Technical writing for SOPs Windows server and desktop support Multi-tenant cloud troubleshooting

Robert Half is seeking a Software Implementation Specialist to support a manufacturing and contract automation organization based in Lynnwood, WA. This role involves implementing off-the-shelf software solutions to digitize and automate internal processes, including AP, contract workflows, inventory, and materials management. The position is Onsite Only, and is a 3-4-month contract-to-hire opportunity with potential to convert to full-time. Apply today! Job Details: Schedule: Monday-Friday, 8 AM-5 PM (1-hour lunch) Duration: 3-4-month contract to hire Location: Onsite in Lynnwood, WA Job Responsibilities: Implement and configure third-party software (e.g., SmartBuild, Sage Paperless, GIS tools) Coordinate with software vendors during configuration and setup Support cloud-based automation tools to replace manual workflows Set up light database configurations and ensure systems are properly running Train internal users on how to use newly implemented software Customize and support tools that manage invoices, contracts, materials lists, purchase orders, and inventory Identify opportunities for automation and process improvements Serve as the go-to problem solver and internal point of contact for technical software issues Skills Required: 3+ years of experience in software implementation and integration. Experience implementing off-the-shelf software solutions. Ability to configure databases and support vendor-led software setups. Experience training end users on technical tools Work ethic and follow-through, can work independently and get things done Familiarity with inventory, materials management, or 3D modular design tools a plus The hourly range for this position is $44 to $54. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing: As an IT Support Specialist, you will provide frontline technical support, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office. * Respond to IT service requests via phone, email, or ticketing systems * Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals * Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools) * Assist with password resets, user account provisioning, and access permissions * Record issues, resolutions, and escalate complex problems to higher-level support teams * Provide clear communication and maintain a professional, helpful attitude with end users * Perform routine updates, patches, and preventive maintenance tasks Required Skills: * 5+ years of IT support experience * Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications * Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps * Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users * Customer service orientation: Patience and empathy when assisting users * Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is a non-exempt hourly role. Hourly Pay Rate $30-$40 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

Shift: Approx.7:00 a.m. - 5:00 p.m. (8 hour staggered shifts subject to change based on the needs of the organization) Salary/Hourly rate: $36.30/hour (SC11SEIU Salary Schedule) This position is eligible for membership in the Service Employees International Union No. 925 (SEIU). SUMMARY Under supervision, responds to helpdesk tickets for a wide variety of simple-to-complex technology problems on standard and non-standard district technology including networked computers, software, classroom and meeting room hardware, and other instructional and business system technology. Installs, removes, and repairs software and hardware. Performs technology deployments, moves, updates, and maintenance. PRIORITY APPLICATION DATE: This position is open until filled with first consideration given to applications received by December 1, 2025 EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS: * High school diploma or equivalent required. * Technology degree or certification recommended * A+ or N+ or other MCDST track certification recommended or equivalent experience * WA State driver's license * Must pass criminal background check. WORKING ENVIRONMENT: This job is performed in a temperature controlled office environment. May travel between multiple buildings. The usual and customary methods of performing the functions of this job require the following physical demands: Frequent keyboarding and mousing throughout shift. Occasionally sit, twist, and lift, occasionally carry up to 40 pounds, occasionally climb a ladder and/or reach above shoulder level. Generally the job requires 40% sitting, 15-25% walking, and 35-45% standing. External and Internal Applicants: Submit an online application @ ****************************** and apply to this posting. A letter of interest and resume are encouraged in addition to the application materials and should be uploaded to the application under the ATTACHMENTS page. You may attach up to three letters of recommendation if desired. FINALISTS WILL BE CONTACTED FOR AN INTERVIEW Please review LWSD Human Resources Employment Policies, which includes our non-discrimination policy. We are not able to sponsor employment at this time. Lake Washington School District is committed to building an inclusive, equitable, and welcoming environment for all students and staff. We welcome candidates from all backgrounds and life experiences who share our commitment to educational excellence and equity. We especially encourage applications from individuals who have been historically underrepresented in education. LAKE WASHINGTON SCHOOL DISTRICT IS A SMOKE-FREE WORKPLACE. Attachment(s): * Technical Support Specialist - 2025.pdf

Description The Associate Technical Services Support Specialist provides technical assistance to Tyler Technologies' clients and on-site staff, ensuring smooth operations of software, operating systems, and hardware. This role involves diagnosing and resolving technical issues, managing client interactions, and escalating complex problems as needed. The specialist documents all client interactions, prioritizes open calls, and adheres to service metrics and company policies. Additionally, the position includes supporting software installations and continuously improving knowledge of Tyler products and services through education and self-study. Responsibilities Provide general software, operating system and hardware phone support to Tyler Technical Support clients and on-site Implementation staff. Conduct first level diagnosis of system defects and notify Technical Support Product Managers of findings so the appropriate reports can be submitted. Resolve client inquiries and issues in a timely manner by working with Technical Support Specialists, Senior Technical Support Specialists and Technical Support Analysts; communicate resolution effectively through email communications. Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues. Manage open calls by identifying and prioritizing issues according to published policies. Escalate to senior team member or department member if situation is beyond technician's control and additional assistance is needed. Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis. Participate in formal education and self-study to gain knowledge of Tyler products and services. Provide assistance to clients for standard workstation install of client software for products in their subject matter area of expertise as needed, including but not limited to: FourJs, Munis Internet Updater, Tyler Content Manager, Tyler Cashiering and Tyler Reporting. Follow documented Tyler Technologies, Inc. policies and procedures. Respect the client's policies and procedures. Qualifications Bachelor's degree in computer science or business administration, or comparable work experience. Experience in ERP solutions, accounting software, accounting or computers. Proficiency using computers and exposure to relational databases or SQL desired. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude. New Hire Training Dates: Sept 22nd, 2025 - November 14th, 2025

Symetra has an exciting opportunity to join our Retirement Sales team as a Platinum Sales Support Specialist! About the role As a Platinum Sales Support Specialist, you will engage heavily with New Business to provide concierge support on high-impact annuity applications. You will learn how to process business and provide exceptional service, while eventually becoming a registered representative of Symetra. Ultimately, you will learn Symetra's products and processes and have a path for advancement within the sales organization. What you will do Assist in processing high impact New Business cases. Follow up on not-in-good-order business and call out to the aligned advisor to help them resolve the issues. Monitor existing cases and ensure they flow smoothly through the New Business process. Partner with internal and external wholesalers to drive territory sales through follow up from sales meetings and phone calls. Assist with product inquiries, product illustrations, updates on pending applications, and fulfilling orders for marketing material and sales literature. Provide calling campaign assistance--launch new products, identifying new sales opportunities. Answer the 800# for the Sales Desk assisting with product information, information on rates that are associated with our products, illustration requests and service issues Why work at Symetra "If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development "Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III "Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation $22.00 - $32.95/hourly plus eligibility for Company Annual Bonus Who you are High school diploma required, bachelor's degree or equivalent experience strongly preferred Annuity application processing experience strongly preferred Relevant customer service experience preferred, with a desire to progress into a more advanced sales role Excellent communication and relationship building skills Strong attention to detail Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:************************************ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. #LI-MT1 #LI-Remote RequiredPreferredJob Industries Other

Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity. Details: Essential DutiesHelpdesk Support Monitor the IT support inbox and ticketing system, responding to issues promptly. Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive). Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV. Document fixes with clear, user-friendly explanations. Escalate advanced or security-related issues to the Systems & Security Specialist. Device Lifecycle Management Track and manage laptop and phone inventory across multiple sites. Order, stage, configure, secure, and deploy devices with proper approvals. Ship equipment to remote staff or deliver/install onsite. Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment. Onboarding & Offboarding Prepare and configure laptops/phones for new hires; ship or set up in person. Conduct first-day IT orientation (logins, MFA, system introductions). Partner with HR and managers for smooth transitions. Collect and reimage equipment during offboarding, and promptly disable access and accounts. Field & Regional Support Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage). Act as dedicated IT presence during visits for hands-on troubleshooting. Perform routine equipment checks (conference rooms, network hardware, shared workstations). Coordinate with local leaders on office technology needs. Support office expansions, moves, or technology upgrades. Documentation & Backup Maintain records for device staging, shipping, and troubleshooting. Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual). Cross-train on Microsoft 365 administration (password resets, group creation, license assignments). Provide backup coverage for provisioning and access management. Networking & Connectivity Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices. Partner with ISPs and vendors on internet or bandwidth issues. Provide basic support for office telephony (RingCentral phones, apps, headsets). Ensure conference rooms and collaboration spaces remain fully functional. Shared Team Responsibilities Provide backup coverage across IT functions to ensure continuity. Keep IT documentation accurate and updated. Travel as needed to regional offices to provide support. Participate in quarterly cross-training to balance team skill sets. Relevant ExperienceTechnical Support / Helpdesk (2-4 years) Tier 1 or Tier 2 helpdesk experience resolving end-user issues. Hands-on troubleshooting of laptops, phones, AV, and peripherals. Experience working with a ticketing system. Device Lifecycle & Asset Management (1-3 years) Deploying and securing laptops/phones. Managing inventory across multiple offices. Handling device returns, reimaging, and disposal. Networking & Connectivity (1-2 years) Basic network hardware troubleshooting (routers, Wi-Fi, access points). Partnering with ISPs/vendors for service issues. Exposure to VoIP systems (RingCentral or similar). Onboarding & Offboarding (1-3 years) Preparing devices and accounts for new hires. Delivering IT orientation for new employees. Coordinating device collection and account deactivation for offboarding. Regional / Field IT Support (1-2 years) Providing in-person support in office environments. Supporting remote or satellite offices. Assisting with IT setups, relocations, and upgrades. Cloud & Collaboration Tools Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Familiarity with MFA, password resets, and basic administration. Experience with AV and conference room systems. Pay Range: $34.00 - $37.00 per hour

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

Join the Pack at Pet Food Experts! With a rich history spanning more than 80 years, Pet Food Experts has grown from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 independent pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. With continued growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry. The Help Desk Technician is responsible for manning the IT helpdesk and assisting all Pet Food Experts' end-users, both on site and remotely with day-to-day IT requirements, providing tier 1 help desk and desktop support, and escalating to System Administrators as needed, to support the Information Technology department initiatives. This position requires a candidate with 1-2 years' experience in IT in order to support existing and future IT growth. Duties consist of working with the IT staff to support end-user needs, desktop and office applications, supporting end-user software and hardware needs, both remotely and hands on. Schedule: * Tuesday-Saturday: Full-time, On-Site. Some after hours and on-call required. What You'll Do * Support all end-user related issues. * Manage help desk ticketing system * Meet SLA level of service for help desk * Assign/Escalate tickets to appropriate IT support personnel as needed * Assist IT System Administrators with software and hardware installs * Setup New hire laptops and greet them on first day * Administer, install and troubleshoot windows operating systems * Coordinate with System Admin to update Laptop builds and procedures * Configure software and resolve technical problems. * Support end-user technology needs, including email printing and application services * Documentation of policies and procedures as well as end-user guides and training materials * Work with facilities to ensure end-users have an acceptable working environment. * Represent IT Department in a positive and supportive manner, demonstrating support for and serving as an example of service excellence by responding promptly to end user concerns or requests * Report to IT Manager while working closely with a small team of likeminded IT Support Staff * Provide details of system service levels, maintenance, system downtime, turnaround and response times * Provide metrics for capacity management purposes * Participate in and recommend enhancements to systems as needed * Provide guidance/experience with ticketing system to end users * Perform upgrades as required What We're Looking For * 1-2 years of experience in windows 11 support * Associates degree or equivalent training in Computer Science, Computer Engineering or related technology skills * Good understanding of Network fundamentals * Experience with Microsoft Office and Google Workspaces * Effective written and verbal skills * Able to take direction as well as the desire to take initiative * Able to work with hands for minor facility repair/improvement needs The Perks of Being Part of the PFX Pack! We know that happy, supported employees make the best teammates-so we've got you covered with some seriously great benefits! * Full Benefits Package - Medical, dental, and vision to keep you feeling your best. * Paid Parental Leave - Supporting you in every stage of life-furry babies and human ones! * Pet Perks & Product Discounts - Treat your pets like royalty with exclusive savings. * Education Assistance Program - Invest in yourself, and we'll help with the cost! Pet Food Experts is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, age, sex, gender identity, sexual orientation, marital status, disability, military status, or any protected characteristic. All employment offers are contingent on passing a criminal background check.

Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for an Engine Management Support Operations Specialist (Level 4 or 5) to join our 737 Narrowbody Delivery Center team in Everett, WA or Seattle, WA. Boeing is seeking an Engine Management Support Operations Specialist to support engine configuration accuracy and delivery execution across all Boeing narrowbody production and aircraft delivery programs. This position collaborates with Final Assembly and Delivery (FA&D), Engineering, Supply Chain, Quality, Operations and Customer Teams to ensure engines are correctly built, installed, tested, and documented for on-time, compliant aircraft delivery. The position works directly with Engine OEM teams to provide technical oversight, data-driven insights, and cross functional coordination to maintain propulsion systems integrity throughout the manufacturing lifecycle. Our team is currently hiring for a Senior (level 4) or Lead (level 5) Engine Management Operations Specialist Position Responsibilities Engine Build & Installation Support Support installation readiness and resolve discrepancies that may impact production flow or delivery milestones. Ensures engine configuration records are accurate including engine build packages, modification status, LLP, traceability of serialized parts & Airworthiness Directives to ensure compliance with regulatory requirements. Aircraft Manufacturing, Production Testing and Delivery Support Serve as a propulsion SME during pre-delivery activities, including engine runs, flight operations, compliance and borescope inspections) to ensure issues are resolved prior to FAA / Customer acceptance. Provide technical support to Liaison / Propulsion Engineering teams for engine related nonconformances, discrepancies and build issues. Supplier & OEM Coordination Collaborate with engine OEMs and suppliers to address quality concerns, part shortages, and technical inquiries impacting production. Lead/Integrate technical and operational guidance to resolve customer issues including comfort and commitment letters as required. Review supplier performance data and escalate issues affecting production health or delivery schedules. Executes cost recovery for production impacts that lead to operational disruption or delivery delays. Cross-Functional Integration Support Production rate increases by identifying constraints, analyzing engine OEM and supplier support plans, and recommending process improvements. Drive Root Cause investigations for engine installation, test, configuration anomalies and conformity inspections. Coordinate corrective action with Quality, Engineering, and Engine OEM partners. Basic Qualifications 10+ years of experience in engine operations, propulsion systems, manufacturing support, or related aerospace/aviation fields. 10+ years of experience problem solving and working in a cross-functional environments. 5+ years of experience interfacing with senior and executive leadership. Strong understanding of gas turbine engine systems, assembly processes, and regulatory compliance requirements. Experience interpreting technical drawings, build records, service manuals, and configuration documents. Experience negotiating and resolving customer concerns. Preferred Qualifications Experience in an aircraft production of final assembly environment. Familiarity with Boing Systems (CMES, REDARS, PDM, Velocity and configurations management tools). Understanding of FAA/EASA conformity, airworthiness release process and delivery documentation requirements. Experience coordinating with engine OEMs (GE, CMF, Pratt & Whitney, Rolls-Royce). Lean or Six Sigma Training Domestic and international travel as needed Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range (Level 4): $129,600 - $151,200 Summary pay range (Level 5): $154,800 - $180,600 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Job Details Community Health Care - Training Center - Tacoma, WA Full Time High School Diploma or GED $24.47 - $29.24 Hourly Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for IT Helpdesk/PC Support Technician to join our team. The PC Support Technician provides helpdesk and technical support related to the use and operation of network software, desktop PC's, printers, copiers and phones and related software and their connectivity to other computers in the Agency. This position involves extensive interaction with end users. They will help with installation, configuration and repair of desktop PC hardware, software installation and application support and helpdesk ticket/phone support resolution. In addition, oversee and perform as necessary, basic network maintenance such as backup, user setup, user account maintenance, Installation, configuration and repair of printers, faxes and copiers plus providing general support for end users such as orientation, problem assessment, and troubleshooting. Plus, other duties as assigned. Qualifications One-year Technical School, Community College or equivalent combination of education and experience plus a valid, current driver's license and automobile We encourage anyone with a relevant combination of education and experience to apply.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $25.25/Hour

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military