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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Support specialist job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 5d ago
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  • IT Field Service Technician

    Allstem Connections

    Support specialist job in San Jose, CA

    6 Month Contract (possibility of extension) Based out of San Jose, CA with regional travel within the Bay Area We are seeking a highly skilled and motivated Field Service Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects. Key Responsibilities: Installation & Setup of Technology Infrastructure: Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers. Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks. Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment. Asset Distribution: Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality. Safety Protocols: Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment. Wiring and Cabling Installation: Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices. Technology Support & Troubleshooting: On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites. Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity. Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems. Asset Collection: Collect and recover on-site assets at completion of job site work, or as needed. Communication & Collaboration: Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support. Documentation & Reporting: Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management. Nationwide Travel & On-Site Work: Job Site Travel: Travel regularly to construction job sites regionally or nationally, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential. On-Site Presence: Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations. Required Skills & Qualifications: Technical Expertise: Experience installing on-site infrastructure, hardware, and equipment. Proficiency in installing and troubleshooting wired and wireless network infrastructure (Ethernet, Wi-Fi, etc.). Experience with technology systems, including security cameras, access control systems, and other construction-related hardware. Strong understanding of internet and cellular connectivity solutions, including mobile hotspots, routers, modems, and antenna installation. Highly organized with attention to detail. Problem-Solving Skills: Proven ability to diagnose and resolve complex technical issues independently. Quick thinking and adaptability when troubleshooting connectivity issues on-site or remotely. Having critical thinking skills to evaluate when issues should be escalated. Physical Abilities: Ability to lift and carry heavy equipment (up to 30 lbs.) and work in physically demanding conditions. Comfortable working in a variety of construction environments, including outdoors, under various weather conditions, and at heights. Travel Readiness: Must be willing to travel nationwide, including overnight stays and short periods away from home. Comfortable with the flexibility and demands of frequent travel, with a focus on job site installation and support across different locations. Valid driver's license and reliable transportation for travel to and from job sites. Clean driving record for the last 5 years. Preferred Qualifications: Experience working with Cisco products and hardware such as routers, switches, and Access Points Experience working with, installing, and setting up satellite internet such as Starlink. Prior experience in the construction industry or with construction-related technology support. Certifications in network installation (e.g., CompTIA Network+, Cisco). Experience with cloud-based services, security systems, and remote monitoring tools. Experience managing remote technology solutions for multiple job sites. Ability to adapt to different job site conditions and schedules, including working weekends or non-traditional hours as needed.
    $46k-82k yearly est. 1d ago
  • Valuation & Growth Analytics Specialist

    Google Inc. 4.8company rating

    Support specialist job in Mountain View, CA

    A leading tech company in Mountain View is seeking a Customer Value Analyst to influence business strategy through financial modeling and data analytics. The role requires expertise in data analysis and experience in machine learning. You will be responsible for delivering insights on key initiatives, collaborating with cross-functional teams, and supporting strategic decisions. Competitive salary range is $117,000-$167,000 plus bonus and equity. #J-18808-Ljbffr
    $117k-167k yearly 4d ago
  • Market Executive: Innovation Tech Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Support specialist job in San Francisco, CA

    A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr
    $72k-127k yearly est. 1d ago
  • Litigation Docketing Specialist

    Debevoise & Plimpton 4.9company rating

    Support specialist job in San Francisco, CA

    LITIGATION DOCKETING SPECIALIST (San Francisco) MANAGING ATTORNEY'S OFFICE Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney. Responsibilities include but are not limited to: Entering data into the firm's docketing and calendaring system. Performing electronic court filings in federal, state and appellate courts. Responding to requests for recommendations of experts, arbitrators and other outside counsel. Monitoring cases and retrieving documents with the use of various online resources. Serve documents and file documents in court. Assisting with maintenance of corporate diary. Assisting with procedural and filing requirements of California state and federal courts. Requirements: Bachelor's degree or equivalent work experience. Minimum 1-2 years of litigation docketing specialist experience required. Experience with Court Management System such as CourtAlert, eDockets or CompuLaw. Westlaw and/or Lexis. PACER and any of the main California state court e-filing vendors (e.g., OneLegal). Court running experience. Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring. Familiarity with Outlook, Word, Excel. Data entry experience. Strong client service ethic. Ability to learn and retain detailed information about court procedures and documentation. Strong organizational and communication skills. Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure. Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed). TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to: Human Resources Ahan Kim Morris, Talent Manager ********************** Debevoise & Plimpton LLP 650 California Street Suite 3100 San Francisco, CA 94108 Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
    $76k-105k yearly est. 2d ago
  • Desktop Support Specialist

    I.T. Solutions, Inc. 3.9company rating

    Support specialist job in Richmond, CA

    Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-55k yearly est. 1d ago
  • L2 Support Operation Specialist

    Infostride

    Support specialist job in Mountain View, CA

    The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team. This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules. The L2 Support Operations Specialist handles: Queue monitoring for inquiries and dispatch a ticket to the appropriate person Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT 14:20-14:40pm Daily sync with a queue manager in JST Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related If needed, assign a ticket to an appropriate person or a lead in that team Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call) Analyze the data and Improve operational processes and operations Work with Service Manager to keep the queues healthy and improve processes Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills) Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process. Required Skillsets Experience in ITSM / Incident & Problem Management for +3 years Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation) Ability to distinguish and handle technical vs. non-technical issues Familiarity with mobile applications, connected services, or automotive software Strong triage, prioritization, and coordination skills Clear written and verbal communication skills English required Japanese preferred Ability to work calmly in a fast-paced, operational environment Strong documentation and detail-oriented High flexibility and a patient and capable of investigating an issue Preferred skillsets Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging Key Responsibilities 1. Queue Management & Triage Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related Perform initial triage to confirm: Severity level Technical vs. non-technical classification Correct product and ownership Ensure tickets include sufficient context (impact, urgency, background) Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified 2. Handling & Resolution Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end Apply known fixes, workarounds, and build KBs 3. Dispatch & Routing Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal) Ask Product Manager to reach out to HM vehicle team when product ownership is unclear Support cross-product and cross-region ticket coordination 4. Escalation & SLO Management Monitor acknowledgment and response times against defined SLOs Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process Support escalation flow for: Sev 1-3 → Manager / Sr. Manager Sev 4 → Queue review and prioritization Provide clear and concise context when escalating tickets 5. Communication & Coordination Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM Provide timely updates in Jira to ensure transparency Use Slack for operational communication when coordination is required Support smooth handover during daily and weekly on-call transitions 6. Documentation & Continuous Improvement Maintain accurate ticket history, investigation notes, and resolutions Identify recurring issues and propose improvements to SOPs, FAQs, or KBs Provide operational insights to the Service Manager for reporting and analysis Support process improvements related to ticket flow, triage, and escalation
    $41k-71k yearly est. 1d ago
  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Support specialist job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 4d ago
  • Tech Bar Analyst - Onsite IT Support Specialist

    Tech Mahindra 4.3company rating

    Support specialist job in San Francisco, CA

    A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr
    $50k-55k yearly 1d ago
  • Administrative Services Technical Support Specialist

    Opengov 4.4company rating

    Support specialist job in San Francisco, CA

    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Utilizing AI tools to service more customers faster with higher quality. Requirements and Preferred Experience: Experience in working with/troubleshooting: Data Management, ETLWorks pipeline, API data failures, CSS Coding, and/or AP Invoicing, Utility Billing, Budgeting or Procurement Products/Software Interest in building strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience or interest in using AI Compensation: $52,000 - $60,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $52K - $60K Apply for this Job
    $52k-60k yearly 2d ago
  • Sales Support Specialist

    Supermicro 4.7company rating

    Support specialist job in San Jose, CA

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro's Sales Support team is looking to add a dynamic Sales Support Specialist to assist one our Salesteams in managing customers and their orders. The Sr. Sales Support Specialist will also be a liaison acrossinternal departments, as well as provide product information to customers and support customer accountmaintenance. This position is responsible for providing technical and administrative product information tocustomers as well as daily sales order processing and data entry. If you have a passion for sales and are lookingfor a great opportunity, Supermicro wants you on our team! Essential Duties and Responsibilities: Sales account maintenance, providing technical and administrative product information Perform daily clerical and office maintenance tasks such as typing correspondence, coordinating, data entry,quotations and process documents Monitor inventory, follow up ETA with purchasers Act as a liaison between sales, purchasing, production, procurement, and logistics departments Provide assistance for intra-company project coordination between sales and non-sales departments Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issuesand negotiating returns Develop superior customer service relationships with prospects Produce daily reports for clients Provide backup support for the supervisor and team members Additional duties per supervisors request Qualifications: AA degree required, Bachelors degree is preferred At least 5+ years of direct, related sales support experience Experience in data entry, scheduling production and tracking orders Possesses strong professional communication skills including: phone, written/E-mail and presentation Experience in customer service and dealing with clients directly, must have problem solving skills Consistent track record of meeting or exceeding assigned jobs Must possess strong computer skills with word and excel Organizational skills a must Salary Range $70,000 - $86,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
    $70k-86k yearly 4d ago
  • Support Coordinator

    Insight Global

    Support specialist job in Santa Cruz, CA

    Pay Range: $26.00 - $28.00 per hour Bonus: $150 Sign-On Bonus & $150 Retention Bonus Insight Global is seeking to hire a Support Coordinator to support one of our clients. This role works directly with youth and caregivers in home and community settings to implement individualized plans of care. This position provides behavioral and emotional interventions, models positive strategies for caregivers, and supports youth participation in age-appropriate activities. Responsibilities include: Direct Support & Intervention Meet with youth and caregivers per program and plan requirements. Implement interventions as outlined in individualized service plans. Transfer skills and model interventions for caregivers and family members. Conduct therapeutic sessions with youth and caregivers when indicated. Support youth participation in age-appropriate and therapeutic activities. Provide transportation for youth to appointments and service-related activities as approved. Collaboration & Communication Participate in Child and Family Team (CFT) meetings and other case consultations. Communicate regularly with supervisors and team members regarding youth progress and needs. Report incidents and program concerns promptly to Supervisor. Maintain professional and supportive relationships with youth, families, and community partners. Documentation & Compliance Complete timely and accurate contact notes that meet program and funder standards. Maintain productivity and documentation requirements. Adhere to confidentiality and HIPAA standards at all times. Complete administrative paperwork such as time sheets, mileage logs, schedules, and expense reports accurately and on time. Professionalism & Agency Representation Attend required meetings, supervision, and training sessions. Demonstrate sensitivity to cultural differences and family dynamics. Ensure youth safety and support trauma-informed care practices in all settings. Must Haves: Bachelor's degree in a related field Two (2) years of full-time equivalent experience in a behavioral health-related field. Ability to work evenings and weekends as needed. Complies with all federal, state, and county regulations, including periodic background and sanction checks. Strong knowledge of crisis assessment, trauma-informed care, and safety planning. Meets all state-required employment conditions, including: DOJ fingerprint and Child Abuse Index clearance TB/Health physical Valid CA Driver's License, acceptable driving record, and proof of insurance Plusses: Previous work in residential, STRTP (short term residential therapeutic program) , or community-based youth programs. Training in trauma-informed care, behavioral interventions, or family engagement strategies. Experience providing direct support or counseling to children and adolescents. Support Counselor Support Coordinator Team B - Swing #1 - Non-exempt, Wed-Sat, 2:30 PM - 11:30 PM Support Coordinator Team B - NOC #1 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM Support Coordinator Team B - NOC #2 - Non-exempt, Wed-Sat, 10:30 PM - 7:30 AM
    $26-28 hourly 3d ago
  • Science Implementation Specialist - Data-Driven Growth

    Uncountable Inc.

    Support specialist job in San Francisco, CA

    A tech company in San Francisco is seeking a Scientific Implementation Associate to bridge science and business. You will support existing and new customer implementations, restructure data, and lead projects to ensure success within the platform. A Bachelor's degree in a scientific field and excellent communication skills are required. The role offers a salary of $70,000-$80,000 per year, plus performance bonuses and equity. #J-18808-Ljbffr
    $70k-80k yearly 2d ago
  • Mathematics Specialist (Masters/PhDs)

    Labelbox 4.3company rating

    Support specialist job in San Francisco, CA

    Mathematics Expert - $90/hr Remote - Alignerr About the job At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting‑edge AI models. Mathematics Expert (Masters/PhDs) Type: Hourly Contract Compensation: $75-$90 /hour Location: Remote Commitment: 10-40 hours/week Role Responsibilities (Training support will be provided) Develop, solve, and review advanced mathematical problems with real‑world relevance. Apply expertise in algebra, calculus, statistics, discrete mathematics, or related areas to design complex problem statements. Collaborate asynchronously with AI researchers and domain experts to enhance AI model reasoning. Ensure mathematical rigor, clarity, and depth across all deliverables. Requirements Master's or PhD in Mathematics or a related field from a top U.S. university (or equivalent). Experience coding in Python, MATLAB, or Mathematica for research or projects. Strong expertise in algebra, calculus, statistics, or discrete mathematics. Exceptional written and verbal communication skills with strong attention to detail. Fluent in English and currently based in the U.S., Canada, New Zealand, U.K., or Australia. Preferred Prior experience with data annotation, data quality, or evaluation systems. Application Process (Takes 15-20 min) Submit your resume. Complete a short screening. Project matching and onboarding. PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. $75 - $90 an hour #J-18808-Ljbffr
    $43k-67k yearly est. 3d ago
  • SAP Data Migration (BODS)

    Charter Global 4.0company rating

    Support specialist job in Santa Clara, CA

    Job Title: SAP Data Migration (BODS) Duration: 07 months+ Contract Notes: Details of the request include: Must-have skill requirements of the role: SAP BODS hands-on experience Must have completed data migration into SAP S/4 for at least 2-3 projects (Note: SAP BODS experience for BI/BW migration is different; we require S/4 migration experience. Santa Clara, CA; onsite once every 6 weeks. Contract Description: Experience - 8 years of end to end SAP data migration experience. Strong hands-on experience in SAP Business Objects Data Services (BODS) as technical developer. Good analytical skills to analyze the ETL issues and fix them independently. Should have experience in Data Migration project with an end to end SAP implementation. Should have good understanding of the BODS landscape and architecture. Should be able to connect to customers and gather requirements and work independently on those requirements. Qualifications: Thorough knowledge of developing conversion objects using SAP BODS, LTMC etc. Should have strong experience of end-to-end E-T-L process in SAP projects. Should be well aware of SAP master and transactional data objects in various areas such as SnP, OTC, Manufacturing etc. Should be able to run Mock data load tasks, analyze issues, coordinate with other teams, fix defects etc. Sound Knowledge of SQL.
    $79k-98k yearly est. 3d ago
  • Data Center Procurement Specialist

    Astreya 4.3company rating

    Support specialist job in San Jose, CA

    Key Responsibilities Identify, evaluate, and select suppliers based on quality, cost, delivery, and compliance criteria. Lead supplier prequalification, onboarding, NDA processing, and preliminary risk checks (financial, compliance, ESG). Maintain strong supplier relationships and act as a point of contact for escalations and issue resolution. Track ongoing supplier performance through SLAs, scorecards, and quarterly business reviews. Execute purchasing requests and convert them into purchase orders (POs). Negotiate pricing, terms, service levels, and commercial conditions to ensure optimal cost and value. Mitigate delivery delays, capacity constraints, and supply chain risks through proactive communication and supplier management. Partner with Legal to support NDAs, master service agreements, SoWs, and contract redlines. Conduct final compliance, ESG, and risk checks prior to contract award. Maintain accurate procurement documentation and audit-ready records. Monitor contract adherence, performance obligations, and renewal schedules. Gather requirements from internal stakeholders for data center commercial and edge project needs. Support RFP creation, documentation preparation, and evaluation criteria (technical + commercial). Issue RFPs to qualified suppliers, manage the bid process, track responses, and facilitate Q&A/clarification sessions. Conduct technical and commercial bid evaluations, comparisons, and scoring. Provide award recommendations and support final contract negotiations. Offer procurement updates, lead-time insights, market trends, and risk assessments to project teams. Maintain procurement/ERP systems, purchasing tools, supplier portals, and vendor databases. Track KPIs such as cost savings, lead times, supplier performance, and contract compliance. Prepare weekly reporting, dashboards, and procurement status updates. Identify opportunities to streamline sourcing workflows, improve processes, and optimize cost. Support documentation handoff, supplier transition into operations, and closure activities including lessons learned. Qualifications Bachelor's degree in supply chain, Business Administration, or related field (or equivalent experience). 2-5 years of experience in procurement, sourcing, or supply chain operations. Strong negotiation, communication, and analytical skills. Experience managing supplier relationships, purchase orders, and contract workflows. Proficiency in procurement/ERP systems and Microsoft Office or Google Workspace. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills Experience supporting procurement for data center or technical infrastructure projects. Familiarity with global or multi-region suppliers. Knowledge of compliance frameworks (ESG, financial risk checks, supplier due diligence). Professional certifications (CPSM, CSCP, CPPB, or similar) are a plus.
    $61k-92k yearly est. 5d ago
  • Trademark Docket Specialist

    Buchanan Legal Professional Services

    Support specialist job in Mountain View, CA

    A leading, nationally recognized law firm with a premier intellectual property practice is seeking an experienced Trademark Docket Specialist to support the accurate and strategic management of sophisticated U.S. and international trademark portfolios. This role is integral to the success of a highly regarded trademark practice that advises innovative, market-leading companies across technology, life sciences, and emerging growth sectors. This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, NYC, Boston, or DC. Key Responsibilities: Accurately docket U.S. and international trademark prosecution, maintenance, and enforcement deadlines on a daily basis Review incoming trademark correspondence and documents to identify critical dates, status updates, and required actions Maintain client-specific docketing requirements using industry-standard docketing systems Respond to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines Conduct online research using USPTO, WIPO, and other trademark databases to confirm status and retrieve relevant information Generate and distribute customized docketing reports for internal teams and clients Process and route incoming trademark-related mail and electronic communications Assist with special projects, data audits, system clean-ups, and data integrity initiatives Support electronic filing, document management, and uploading to client extranets and internal systems Collaborate with team members to ensure compliance with firm policies and client guidelines Desired Skills & Qualifications: Minimum 2 years of trademark docketing experience in a law firm or corporate IP department preferred Associate's or Bachelor's degree in a related field preferred Strong knowledge of U.S. and international trademark procedures; familiarity with the Madrid Protocol preferred Experience with trademark docketing systems such as WebTMS, Symphony, IPFolio, or similar platforms Exceptional attention to detail with strong proofreading, organizational, and analytical skills Ability to review and interpret complex legal documents with accuracy Excellent written and verbal communication skills Proven ability to manage multiple priorities and meet strict deadlines in a fast-paced environment Proficiency in Microsoft Office (Excel, Word, Outlook); experience with document management systems a plus Commitment to confidentiality and data security standards Familiarity with USPTO and international trademark databases Experience with electronic filing systems strongly preferred
    $48k-97k yearly est. 2d ago
  • CATERING SPECIALIST

    Mendocino Farms 4.1company rating

    Support specialist job in San Francisco, CA

    Posted Tuesday, January 13, 2026 at 8:00 AM HIRING IMMEDIATELY at Mendocino Farms! NOW HIRINGonder CATERING SPECIALIST! Make up to $20.00 - $25.00 / hr including tips! We're not just selling sandwiches and salads. We're selling HAPPY! Catering SpecialistLead the store's Catering Team and work closely with catering clients. Manage the daily execution of all catering orders. Complete daily sales building tasks to promote continuing growth of the catering program. Perks and Benefits 401(K) Match, and other ancillary benefits* Paid sick leave Employee assistance program English at Work classes - Learn English at work! Parking & Transit Reimbursement* \Ventor Discounted tickets through Tickets at Work Pet Insurance Free and delicious Mendo Meals on every shift! Clear path for growth and development Cr Competitive Pay Tips - All Mendo Team Members participate in the tip pool! All M.ms Team Members are paid on a bi‑weekly basis ылган Schedule < li>Full‑time hours available from Monday - Friday We're Looking for Team Members that have the following Great personalities, personality is everything! An overwhelming desire to help people! The ability to SELL HAPPY! You'll spend your day passionately connecting with our guests! About Mendo We were founded with the vision to offer so much more than food, and since 2005, we've never let the spark of happiness go out! We Sell HAPPY! Food is our love language! We connect guests to culinary adventure with our approachably adventurous menu. We use fresh ingredients you can feel good about. We believe that every guest is a friend we haven't made yet or one we're welcoming back! Does this get you excited?! Then this is the opportunity you have been waiting for! Apply today to learn more about this exciting opportunity to become part of the Mendo Team! Note: For Team Members who qualify * Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. San Francisco, 465 California Street, San Francisco, Californiaانا United States of America #J-18808-Ljbffr
    $20-25 hourly 3d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Oakland, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-91k yearly est. 8d ago
  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Support specialist job in San Francisco, CA

    A prominent intellectual property firm in San Francisco is seeking candidates for a patent prosecution position. Applicants should have prior patent prosecution experience and a degree in a related technical field. Strong written and verbal skills, attention to detail, and a USPTO registration are required. This role offers a chance to work with cutting-edge clients across various industries. Candidates with experience in software technologies are preferred. Join a team dedicated to understanding client needs and fostering talent. #J-18808-Ljbffr
    $116k-187k yearly est. 1d ago

Learn more about support specialist jobs

How much does a support specialist earn in Redwood City, CA?

The average support specialist in Redwood City, CA earns between $33,000 and $84,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Redwood City, CA

$52,000

What are the biggest employers of Support Specialists in Redwood City, CA?

The biggest employers of Support Specialists in Redwood City, CA are:
  1. Telecare
  2. Main Template
  3. Caminar
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