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  • Provisioning Support Specialist

    Boeing 4.6company rating

    Support specialist job in Seattle, WA

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are Boeing Global Services (BGS) Engineering team creating and implementing innovative technologies that make the impossible possible and enabling the future of aerospace. We provide engineering design and support, including aftermarket modifications, and are innovating to make product and services safety even stronger. Join us and put your passion, determination, and skill to work building the future! #TheFutureIsBuiltHere #ChangeTheWorld Job Description: Boeing Talent Acquisition is currently seeking a Provisioning Support Specialist to become part of the Commercial Provisioning Services team in Seattle, WA. Provisioning Services is responsible for supporting airlines with part-provisioning data and training in preparation for the introduction of new airplanes into their fleet. Working with a team of engineers and techs, the Provisioning Support Specialist supports the production and delivery of the Recommended Spare Parts List (RSPL) and Miscellaneous Provisioning Products (MPP) using proprietary computing applications as well as standard office applications. The ideal candidate will have high attention to detail and accuracy along with strong proofreading skills. Candidate should be comfortable with digital platforms and learning new software. Candidate will need to be a consummate team player, who works well with subject matter experts and others toward a common goal. Achieving results is what matters most, not who gets the credit. Having the ability to work independently, prioritize and complete work assignments in a timely manner will be a plus. Having strong communication skills with the ability to interact positively with diverse individuals at all levels, will serve this candidate well in this position. Position Responsibilities: Assist engineers in generating RSPL working data files as well as final production copies using Boeing software and Microsoft Office products Input, edit and format data to engineers' specifications to produce customized, viable work copies and final airline customer deliverables Review and proofread drafts as well as final engineering documentation supplied to the airline customer Develop and maintain Miscellaneous Provisioning Products such as Standards Lists, Lease Lists, Bulk & Raw Material recommendations, and others, and produce final data packages for delivery to customers Provide technical support for airline customers in response to requests for information on Miscellaneous Provisioning Products Manage and communicate project deadlines, status updates and workflow questions Maintain current and archival data files Other team support duties as assigned Basic Qualifications (Required Skills/Experience): Experience using Microsoft Excel, Word and PowerPoint Experience reading and interpreting engineering drawings, technical publications or specifications Preferred Qualifications (Desired Skills/Experience): Bachelor of Science Degree Aircraft Mechanic experience Experience using Microsoft Access and Adobe Acrobat Current Airframe & Powerplant (A&P) License Experience editing technical documents Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Union: This is a union-represented position. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $68,850 - $93,150 Applications for this position will be accepted until Dec. 31, 2025 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
    $68.9k-93.2k yearly Auto-Apply 19h ago
  • BIM Specialist

    Jeffreym Consulting 3.9company rating

    Support specialist job in Lacey, WA

    We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability. Key Responsibilities Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems. Support fabrication and detailing processes with accurate, constructible BIM content. Participate in BIM coordination meetings and clash detection using Navisworks. Collaborate with engineers, project managers, and field teams throughout the construction lifecycle. Implement and uphold company BIM standards, CAD layering, and file management protocols. Assist in prefab planning and model-based workflows for construction efficiency. Generate construction documents and as-built models from markups and field input. Qualifications 5+ years of professional experience with Autodesk Revit in a construction or MEP environment. Strong understanding of detailing and fabrication workflows. Experience with prefab construction processes and BIM coordination. Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus. Familiarity with BIM standards and execution plans. 2-year degree in CAD, Drafting, or a related field (preferred). High level of attention to detail and ability to work independently. Strong communication skills and a positive, team-oriented attitude. Proficient with PC-based applications including Windows, Excel, and Word. High school diploma or GED. Excellent driving record. Ability to pass a background check and drug screen. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
    $52k-83k yearly est. 1d ago
  • Encounter Review Specialist - 248783

    Medix™ 4.5company rating

    Support specialist job in Seattle, WA

    Key Responsibilities Manage the encounter work queue, ensuring accurate documentation and narratives for clinical and payor review. Submit claims based on completed encounter reviews for Medicaid. Conduct insurance verification efficiently. Assist with follow-up and manage claim denials if necessary. Update DAR in the EPIC system. Qualifications 2+ years of medical administrative experience. 2+ years of experience in behavioral health. Experience in insurance verification or encounter reviews. Proficiency in EPIC and Microsoft Office, particularly Excel. Billing or related certification preferred. Experience Minimum of 2+ years in medical administration and behavioral health. Expertise in insurance verification and encounter reviews. Skills Technical proficiency in EPIC and Microsoft Office, especially Excel. Additional Requirements Mon - Fri (8am - 5:30pm).
    $31k-38k yearly est. 2d ago
  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Support specialist job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 1d ago
  • IT Support Specialist

    Helion 3.7company rating

    Support specialist job in Everett, WA

    We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing: As an IT Support Specialist, you will provide frontline technical support, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office. * Respond to IT service requests via phone, email, or ticketing systems * Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals * Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools) * Assist with password resets, user account provisioning, and access permissions * Record issues, resolutions, and escalate complex problems to higher-level support teams * Provide clear communication and maintain a professional, helpful attitude with end users * Perform routine updates, patches, and preventive maintenance tasks Required Skills: * 5+ years of IT support experience * Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications * Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps * Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users * Customer service orientation: Patience and empathy when assisting users * Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is a non-exempt hourly role. Hourly Pay Rate $30-$40 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
    $30-40 hourly 33d ago
  • Associate Technical Services Support Specialist

    Tyler Technologies 4.3company rating

    Support specialist job in Renton, WA

    Description The Associate Technical Services Support Specialist provides technical assistance to Tyler Technologies' clients and on-site staff, ensuring smooth operations of software, operating systems, and hardware. This role involves diagnosing and resolving technical issues, managing client interactions, and escalating complex problems as needed. The specialist documents all client interactions, prioritizes open calls, and adheres to service metrics and company policies. Additionally, the position includes supporting software installations and continuously improving knowledge of Tyler products and services through education and self-study. Responsibilities Provide general software, operating system and hardware phone support to Tyler Technical Support clients and on-site Implementation staff. Conduct first level diagnosis of system defects and notify Technical Support Product Managers of findings so the appropriate reports can be submitted. Resolve client inquiries and issues in a timely manner by working with Technical Support Specialists, Senior Technical Support Specialists and Technical Support Analysts; communicate resolution effectively through email communications. Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues. Manage open calls by identifying and prioritizing issues according to published policies. Escalate to senior team member or department member if situation is beyond technician's control and additional assistance is needed. Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis. Participate in formal education and self-study to gain knowledge of Tyler products and services. Provide assistance to clients for standard workstation install of client software for products in their subject matter area of expertise as needed, including but not limited to: FourJs, Munis Internet Updater, Tyler Content Manager, Tyler Cashiering and Tyler Reporting. Follow documented Tyler Technologies, Inc. policies and procedures. Respect the client's policies and procedures. Qualifications Bachelor's degree in computer science or business administration, or comparable work experience. Experience in ERP solutions, accounting software, accounting or computers. Proficiency using computers and exposure to relational databases or SQL desired. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude. New Hire Training Dates: Sept 22nd, 2025 - November 14th, 2025
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist

    Lake Washington School District 4.8company rating

    Support specialist job in Redmond, WA

    Shift: Approx.7:00 a.m. - 5:00 p.m. (8 hour staggered shifts subject to change based on the needs of the organization) Salary/Hourly rate: $36.30/hour (SC11SEIU Salary Schedule) This position is eligible for membership in the Service Employees International Union No. 925 (SEIU). SUMMARY Under supervision, responds to helpdesk tickets for a wide variety of simple-to-complex technology problems on standard and non-standard district technology including networked computers, software, classroom and meeting room hardware, and other instructional and business system technology. Installs, removes, and repairs software and hardware. Performs technology deployments, moves, updates, and maintenance. PRIORITY APPLICATION DATE: This position is open until filled with first consideration given to applications received by December 1, 2025 EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS: * High school diploma or equivalent required. * Technology degree or certification recommended * A+ or N+ or other MCDST track certification recommended or equivalent experience * WA State driver's license * Must pass criminal background check. WORKING ENVIRONMENT: This job is performed in a temperature controlled office environment. May travel between multiple buildings. The usual and customary methods of performing the functions of this job require the following physical demands: Frequent keyboarding and mousing throughout shift. Occasionally sit, twist, and lift, occasionally carry up to 40 pounds, occasionally climb a ladder and/or reach above shoulder level. Generally the job requires 40% sitting, 15-25% walking, and 35-45% standing. External and Internal Applicants: Submit an online application @ ****************************** and apply to this posting. A letter of interest and resume are encouraged in addition to the application materials and should be uploaded to the application under the ATTACHMENTS page. You may attach up to three letters of recommendation if desired. FINALISTS WILL BE CONTACTED FOR AN INTERVIEW Please review LWSD Human Resources Employment Policies, which includes our non-discrimination policy. We are not able to sponsor employment at this time. Lake Washington School District is committed to building an inclusive, equitable, and welcoming environment for all students and staff. We welcome candidates from all backgrounds and life experiences who share our commitment to educational excellence and equity. We especially encourage applications from individuals who have been historically underrepresented in education. LAKE WASHINGTON SCHOOL DISTRICT IS A SMOKE-FREE WORKPLACE. Attachment(s): * Technical Support Specialist - 2025.pdf
    $36.3 hourly 34d ago
  • IT Support Specialist

    Motive Companies 4.3company rating

    Support specialist job in Kent, WA

    Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity. Details: Essential DutiesHelpdesk Support Monitor the IT support inbox and ticketing system, responding to issues promptly. Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive). Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV. Document fixes with clear, user-friendly explanations. Escalate advanced or security-related issues to the Systems & Security Specialist. Device Lifecycle Management Track and manage laptop and phone inventory across multiple sites. Order, stage, configure, secure, and deploy devices with proper approvals. Ship equipment to remote staff or deliver/install onsite. Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment. Onboarding & Offboarding Prepare and configure laptops/phones for new hires; ship or set up in person. Conduct first-day IT orientation (logins, MFA, system introductions). Partner with HR and managers for smooth transitions. Collect and reimage equipment during offboarding, and promptly disable access and accounts. Field & Regional Support Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage). Act as dedicated IT presence during visits for hands-on troubleshooting. Perform routine equipment checks (conference rooms, network hardware, shared workstations). Coordinate with local leaders on office technology needs. Support office expansions, moves, or technology upgrades. Documentation & Backup Maintain records for device staging, shipping, and troubleshooting. Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual). Cross-train on Microsoft 365 administration (password resets, group creation, license assignments). Provide backup coverage for provisioning and access management. Networking & Connectivity Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices. Partner with ISPs and vendors on internet or bandwidth issues. Provide basic support for office telephony (RingCentral phones, apps, headsets). Ensure conference rooms and collaboration spaces remain fully functional. Shared Team Responsibilities Provide backup coverage across IT functions to ensure continuity. Keep IT documentation accurate and updated. Travel as needed to regional offices to provide support. Participate in quarterly cross-training to balance team skill sets. Relevant ExperienceTechnical Support / Helpdesk (2-4 years) Tier 1 or Tier 2 helpdesk experience resolving end-user issues. Hands-on troubleshooting of laptops, phones, AV, and peripherals. Experience working with a ticketing system. Device Lifecycle & Asset Management (1-3 years) Deploying and securing laptops/phones. Managing inventory across multiple offices. Handling device returns, reimaging, and disposal. Networking & Connectivity (1-2 years) Basic network hardware troubleshooting (routers, Wi-Fi, access points). Partnering with ISPs/vendors for service issues. Exposure to VoIP systems (RingCentral or similar). Onboarding & Offboarding (1-3 years) Preparing devices and accounts for new hires. Delivering IT orientation for new employees. Coordinating device collection and account deactivation for offboarding. Regional / Field IT Support (1-2 years) Providing in-person support in office environments. Supporting remote or satellite offices. Assisting with IT setups, relocations, and upgrades. Cloud & Collaboration Tools Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Familiarity with MFA, password resets, and basic administration. Experience with AV and conference room systems. Pay Range: $34.00 - $37.00 per hour
    $34-37 hourly 60d+ ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Support specialist job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 60d+ ago
  • Technical Support Specialist II (Desktop Support)

    Valley Medical Center 3.8company rating

    Support specialist job in Renton, WA

    VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.
    $43k-60k yearly est. 51d ago
  • Program Specialist 3 - School Certifying Official

    Tacoma Community College 3.9company rating

    Support specialist job in Tacoma, WA

    Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Latine, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: * Value intellectual curiosity and innovative teaching * Welcome difference and model respectful interaction with others * Recognize and honor the important role that diversity brings to an educational community * Are committed to educating a racially and socioeconomically diverse student population * Are committed toteaching in a community college setting * Care deeply about student success * Intentionally support and promote efforts related to equity, diversity, and inclusion * Honor TCC's mission promoting equitable access to educational opportunities * Reflect the diversity of our community Position Summary: The position is responsible for administering Veteran, Dependent, and Servicemember Education Benefit programs for the veterans, eligible dependents, and current servicemembers as they pursue their academic goals here at TCC. Essential Functions * Direct, manage and implement the day to day administration, policies, and procedures in regard to veterans and eligible dependents using VA education benefits, servicemembers using Department of Defense (DoD) education benefits, State and Institution veteran or servicemember related tuition waivers, and supervision of VA Work-Study students. * Authority to approve and submit all final documentation and correspondence to the Department of Veterans Affairs (VA) and DoD, as the Institution's designated Certifying Official in all matters relating to VA and servicemember education benefits. * Advise students and refer to appropriate campus services as needed regarding their satisfactory progress within their declared program of study and to rules and regulations specific to VA and DoD education guidelines; coordinate with advisors, program and department chairs on current degree requirements. Remain current on all State and federal regulations. * Plan, organize, direct, and coordinate all day to day operations of the Veterans Services Office. As the Program liaison, provide information to students eligible for, and receiving VA or DoD educational benefits. Answer inquiries concerning VA or DoD education benefits. Determine individuals' specific eligibility for type of VA or DoD education benefit and assist students in the application process for appropriate VA or DoD education benefit. * Establish required program standards by maintaining and updating files on all students receiving VA or DoD education benefits. Develop, plan and organize the means to monitor the academic progress of all students using VA or DoD education benefits. * Analyze program participants' performance based on program policies, procedures, and practices specific to VA or DoD education benefits and conformance with rules and regulations unique to compliance and receipt of VA or DoD Education Benefits. * Communicate to various Department of Veterans Affairs or Department of Defense agencies through person-to-person, email, electronic Internet transmission, phone, fax, and written correspondence and documentation of information specific to VA or DoD Education Benefits program requirements. * Hire, train, supervise, and direct the tasks of VA Work-Study Students within Federal regulation parameters unique to the VA Work-Study Program. Delegated authority as VA Certifying Official to sign VA Work-Study contracts and to sign timesheets for VA Work-Study personnel. * Use all computer applications to include Student Management System, word processing, database and spreadsheet software to develop and maintain necessary reports and correspondence as required for supervisor, Veterans Affairs Regional Processing Offices, Department of Defense, and State Approving Agencies. * Interpret, review and develop program specific procedures, rules and regulations regarding VA or DoD education benefits and State and Institutional tuition waivers specific to eligible veterans, eligible dependents of veterans, and servicemembers. * Attend state, regional, and national conferences and trainings as necessary to remain current on policies, procedures, and regulations specific to VA and DoD education benefits and programs. * Perform other duties as assigned. Qualifications Education to Experience Equivalences: Associate's Degree = 2 years | Bachelor's Degree = 4 years | Master's Degree = 6 years Duties of the position require knowledge, skills and abilities: * Ability to work independently, efficiently and effectively in detailed-oriented, high-pressure environment. * The ability to perform the highly complex duties. * Excellent customer service skills; including building and maintaining internal/external customer satisfaction. * Ability to maintain objectivity and confidentiality and to establish work priorities and coordinate the timely completion of work. * An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. * Ethics, integrity, and sound professional judgment. * Excellent verbal and written communication skills. Duties of the position required experience: * Associate's degree from accredited college or university. * 2 years of experience working in in veteran services, advising, or related experience. * -OR- Bachelor's degree and some financial aid office experience may substitute for the 2 years' experience. * Demonstrated computer literacy. * Demonstrated excellent customer service skills, even during stressful situations and peak processing times. * Experience working with diverse populations and with providing complex services. Application Process Application Materials & Procedure Complete application packages must include the following: * Tacoma Community College application * Resume * Cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. * Unofficial copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a full-time classified position scheduled to work Monday through Friday, scheduled 8:00am - 5:00pm. During the summer months, Tacoma Community College operates on a Monday through Thursday schedule. Flexibility in scheduling is required to meet the department's needs. The salary range is $5,666- $6,576.Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits:******************************************* A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified".Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse.International degrees will be verified for U.S. equivalency. Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ************; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at ************. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 *********************************
    $5.7k-6.6k monthly 2d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Tacoma, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $64k-93k yearly est. 8d ago
  • Operations Support

    Maersk 4.7company rating

    Support specialist job in Fife, WA

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. We are seeking an Operations Support in Fife, WA! 9:30am - 6pm Monday - Friday About the Role: We are seeking a highly organized and customer-focused Operations Support to join our team. This role is critical in ensuring smooth day-to-day operations, coordinating logistics, and delivering exceptional service to our client, their customers and internal teams. Key Responsibilities: Dispatch and coordinate drivers/routes to ensure timely deliveries. Monitor delivery schedules and proactively resolve delays or issues. Serve as the primary point of contact for customer inquiries, complaints, and service requests. Maintain accurate records of dispatch activities, customer interactions, and service outcomes. Collaborate with vendors, our client and customer service teams to ensure operational efficiency. Use dispatch software and tools to manage workflows and communication. Provide real-time updates and support to our client and management. Identify and escalate operational challenges to management as needed. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $21-23.50 an hour *The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $21-23.5 hourly Auto-Apply 18d ago
  • Partner Research Support Specialist

    Truveta

    Support specialist job in Seattle, WA

    Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity The Partner Success Associate will report to our Senior Manager of Partner Success & Operations and will focus on ensuring customer satisfaction by addressing inquiries, troubleshooting issues, and providing timely and effective solutions. This role is critical in maintaining strong relationships with Truveta's customers by delivering high-quality day-to-day assistance. Responsibilities Empower clients by providing exceptional support, seamless onboarding, and expert guidance on platform usage. Ensure a smooth and efficient research experience while continuously improving processes and sharing insights to enhance customer success. Serve as the point of contact for customer inquiries via email, providing timely and professional assistance. Troubleshoot and resolve customer issues, escalating complex cases to appropriate teams when necessary. Guide customers through new product features and user best practices. Identify recurring customer issues and work with the team to develop proactive solutions and improvements. Assist with scheduling, creating materials for, and tracking follow-ups required for key customer meetings. Track progress toward renewal goals and other customer success metrics. Collaborate with internal teams, including Product, Engineering, Analytics, and Customer Success, to address customer concerns effectively. Develop and update knowledge base articles, FAQs, and training materials to enhance customer self-service capabilities. Take on additional projects as needed, supporting Managers and Directors in their initiatives. Advocate for customers by providing feedback to improve product functionality and user experience. Maintain internal visibility at Truveta as a customer advocate and voice. Required Skills 2+ years of experience in customer support, technical support, or a related field. Experience with real world data or EHR is a plus. Strong problem-solving skills and ability to troubleshoot technical issues. Excellent written and verbal communication skills. Ability to work independently, take ownership of deliverables, and manage multiple tasks simultaneously. High attention to detail and ability to deliver accurate and timely solutions. Ability to simplify complex concepts and explain them effectively to customers. Experience with customer support tools such as ADO, Intercom, Salesforce, or similar platforms is a plus. Maintains a high degree of professionalism and enthusiasm. Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person as soon as we are able) The base pay for this position is $70,000 to $80,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.
    $70k-80k yearly Auto-Apply 60d+ ago
  • Service Support Specialist-Hyundai

    Korum Automotive Group 3.2company rating

    Support specialist job in Puyallup, WA

    Join our Korum Hyundai as part of our Service Team. We are currently looking to fill this important role at our location in Puyallup, WA. As a member of our team, you will play a crucial part in providing excellent customer service to our customers. POSITION SUMMARY This position as a Service Support Specialist-Hyundai at Korum Automotive Group in Puyallup, WA, is a critical customer-facing role that demands the highest level of customer service and quality in all customer interactions. Responsibilities include assisting external customers in scheduling appointments for vehicle repair and maintenance, processing "we owe" requests, managing internal repair orders (such as pre-owned vehicle reconditioning), answering departmental phone calls, conducting customer follow-up and care calls, providing cashiering services as a backup to Service Advisors, and assisting with Service Porter functions. For experienced individuals, providing customer service as a Service Advisor during absences and working as a Warranty Specialist on a limited basis. Requirements include strong communication skills, attention to detail, ability to multitask, customer service experience, and willingness to build long-term customer relationships for superior service quality. Compensation ranges from $20.42 to $28.08 per hour, paid semi-monthly. Targeted Hiring Range: $20.42 to $24.25 Join a team at Korum Automotive Group dedicated to providing exceptional customer experiences and service quality, resulting in strong customer satisfaction in the Service Department. Assist customers with inquiries, concerns, and requests in a timely and professional manner. Handle customer complaints and provide appropriate solutions. Maintain a positive attitude and approach each interaction with empathy and understanding. Collaborate with team members to ensure customer satisfaction and retention. Requirements: High School Diploma or Equivalent Prior experience in customer service. Excellent communication and interpersonal skills. Computer skills and the ability to learn software that is provided by the dealership. Ability to obtain and maintain required certifications. Ability to multitask and work in a fast-paced environment. Strong problem-solving abilities and attention to detail. Valid Driver's License with acceptable driving record. Benefits: Medical / Dental / Vision Paid Time Off Employer-Paid Life Insurance Voluntary additional Life, Long-Term Disability, Critical Illness, Accident Insurance Employee Assistance Program (EAP) Paid Holidays 401(k) Salary Deferral Plan with Employer Match Vehicle Purchase Discount Program Discounts on Parts and Service Employee Events and Recognition Company-Paid Uniforms for Specified Positions Paid Training Based on Position Other Potential Compensation: Discretionary Bonuses Incentive Awards Employee Referral Bonuses Years of Service Award Bonuses About the Company: Korum Lincoln is a reputable company known for its commitment to providing exceptional service to our customers. We value our employees and offer a supportive work environment where you can thrive. Join us in delivering top-notch customer service and making a difference in the automotive industry.
    $20.4-28.1 hourly Auto-Apply 60d+ ago
  • Specialist Research Support I-KPWHRI

    Christian City Inc.

    Support specialist job in Seattle, WA

    Specialist Research Support I-KPWHRI Job Number: 1322842 Posting Date: Dec 4, 2024, 10:27:45 PM Description This Research Support Specialist is 50% on-site at our research clinic front desk in downtown Seattle. The schedule is two regular days and then an alternating third day. The primary focus at the front desk is to be first point of contact to greet research study participants. A strong fit for this position is someone with excellent customer service skills and the ability to juggle competing demands. On-site responsibilities also include opening and closing the clinic, answering occasional phone calls, helping with updating clinic standard operating procedures and completing back-office tasks as assigned, such as verifying the clocks and transporting regular clinic supply orders. Job Summary: Under the supervision of the Research Administrative Supervisor, provides specialized administrative support to research faculty and staff. Performs a variety of complex administrative duties throughout the continuum of the research project lifecycle, with a focus on grant application development and supporting the dissemination of results. Supports special projects and events as assigned. Work is highly deadline driven and at times confidential in nature. Normally receives general direction but works independently on assignments that are moderately complex in nature; expected to meet deadlines and apply judgment within established guidelines and procedures related to department and research study regulations. A six month training period is expected. Essential Responsibilities: Research Administrative Support: a) Performs specialized coding, documentation, and other accounting functions for processing of grant expenses and expense reimbursements according to federal regulations and Kaiser Foundation Health Plan of Washington policies. b) Coordinates schedules, manages calendars, and arranges appointments, meetings, and travel itineraries in compliance with federal regulations. c) Tracks financial information. d) Establishes, maintains, processes, and updates files, records, certificates, and/or other documents to meet internal and external audit requirements. e) Researches and orders office supplies. f) Operates a variety of office equipment. Scientific Support: a) Assists faculty with meeting funding agency requirements for grant submissions. Completes grant application forms. Reviews grant applications for accuracy. Formats manuscripts to meet journal requirements. Create figures and tables using research project data. Creates research project documents according to grant and IRB guidelines. b) Utilizes computer software programs (EndNote, Acrobat Professional, and Microsoft Office, etc.) on a daily basis. Communication, Process Improvement: a) May participate in institute wide committees and workgroups and administrative responsibilities (e.g. SharePoint site, Seminar support) b) Actively participates in RSS unit (attend and actively engage in unit meetings) c) Establishes a self-management system to meet deadlines and accuracy expectations for documents and emails. d) Creates desk manual to document work processes particular to the position to ease transitions in staffing and out of office coverage. Documents policies and procedures for own learnings. Training, Oversight, Mentoring: a) May provide training and orientation to newly hired Research Support Specialists. Qualifications Basic Qualifications: Experience Minimum one (1) year of experience working providing administrative support/receptionist services (or comparable) OR two (2) years of customer service experience. Intern or volunteer experience may be considered. Education High School Diploma or General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: Manage complex workload.Ability to understand and follow specific instructions and procedures.Operate basic office equipment.Communicate effectively, orally and in writing.MS Office.Records maintenance skills.Ability to rapidly learn new software and procedures.Arithmetic, reading, writing skills. Preferred Qualifications: Three (3) years of experience providing administrative support.Primary Location: Washington-Seattle-Met Park East Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 07:45 AM End Time: 04:15 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Research and Development Public Department Name: Met Park East - Admin Services/HR Research OPS - 1130 Travel: No Employee Group: NUE-WA-04|NUE|Non Union Employee Posting Salary Low : 23.17 Posting Salary High: 29.98 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.
    $45k-64k yearly est. Auto-Apply 60d+ ago
  • Support Services Specialist

    Cellnetix 4.3company rating

    Support specialist job in Tukwila, WA

    ABOUT US An unwavering pursuit of Excellence in Patient Care - Every Diagnosis, Every Day. This is what we stand for. CellNetix Pathology & Laboratories is headquartered in the Seattle area in our state-of-the-art Central Processing Laboratory. As one of the largest AP labs in the United States, with over 300 staff members and 60+ distinguished Pathologists, we offer some of the most technologically advanced resources and service menus in the region. In addition, our cutting-edge Molecular Laboratory with next-generation sequencing offers groundbreaking personalized medicine testing. Our lab continues to grow in technology and scientific advancement while offering our employees a wide array of training and career progression pathways in Administration, Laboratory and Hospital Support, Histology, Cytology, Infectious Diseases, Molecular, Grossing and more. If our mission of patient care resonates with you, Come Grow With Us in Pursuit of Excellence. The Support Services Specialist completes a wide variety of customer services tasks serving both our clients and our company's internal departments by phone, e-mail, fax and face-to-face communications. They help organize weekly tumor boards by preparing slides and accession consult cases as needed. They also pull reports, help solve problems, and support the pathologists. It is important that the Support Services Specialist abides by HIPAA regulations, practices and Personal Protective Equipment (PPE) procedures where appropriate as this position may be exposed to a number of environmental hazards. This position may be selected by supervisor as Lead with Lead responsibilities. Position Schedule: M-F 7:30am - 4:00pm Essential Duties: Phone calls through soft phone system including pathology report updates, scheduling & dispatching for pathology technician procedures, report revisions, test add-on requests, supply orders, doctor to doctor requests Process medical records requests for pathology reports and other documentation Intake and processing of fax and email communication Data entry using LIS system Tissue release requests to patients, funeral homes, legal entities or other 3rd parties Notification of critical results to clinician offices Create and print custom requisition forms for non-interfaced clients Clerical duties including internal mail distribution CRM data management including account and contact information as well as logging of each call Duplicate patient profile management Other duties as assigned Qualifications/Experience: * High school diploma * Medical terminology, preferred Physical Requirements: * Walking * Sitting/Computer & telephone use * In-Office Attendance required * Able to lift up to 20 lbs. Benefits: CellNetix offers a comprehensive benefits plan. * Medical, Vision, Prescription company paid options. * Employee only HSA $29.86/per month or Employee only PPO $52.47/per month. Dependent plans also available. * Dental company paid options. * Employee only $0.00/per month. Dependent plans also available. * 401K company match up to 4% * Paid Time Off (PTO) * 0-3 Years of Service: Accrue up to 15 days per year * 4-7 Years of Service: Accrue up to 20 days per year * 8-12 Years of Service: Accrue up to 25 days per year * 13+ Years of Service: Accrue up to 30 days per year * Holiday Pay * 6 paid holidays per year * 4 floating holidays per year * Company paid Life and Disability insurance. * Fully subsidized ORCA public transportation card and free parking at most sites. * Company paid Norton LifeLock Identity Protection. IMPORTANT NOTICE: As a healthcare organization we are committed to providing a healthy and safe environment. We require a criminal history background check and drug test for all final candidates. CellNetix is an equal opportunity employer. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, religion, color, national origin, age, sex, genetic information, the presence of a sensory, physical, or mental disability, or on any other basis protected by federal, state, or local law. CellNetix is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. CellNetix follows the Centers for Disease Control and Prevention (CDC) vaccination recommendations for healthcare workers in addition to applicable Washington State laws. At present, there is no mandatory Covid-19 vaccination requirement for Washington State healthcare workers but employees may be subject to specific hospital system requirements for Covid-19 vaccination along with other vaccinations such as Hepatitis B or seasonal flu vaccines. Employees may be asked to submit proof of vaccination or declination/exemption prior to or during employment. *Any federal, state or local laws or public health mandates with more stringent vaccination requirements will supersede CellNetix policies and/or procedures.
    $26k-34k yearly est. 20d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Support specialist job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 3h ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Seattle, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $64k-94k yearly est. 17d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Seattle, WA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $64k-94k yearly est. 8d ago

Learn more about support specialist jobs

How much does a support specialist earn in Renton, WA?

The average support specialist in Renton, WA earns between $27,000 and $54,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Renton, WA

$38,000

What are the biggest employers of Support Specialists in Renton, WA?

The biggest employers of Support Specialists in Renton, WA are:
  1. BECU
  2. Bellevue, Kentucky
  3. Kelley Create
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