Support specialist jobs in Riverside, CA

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Requirements Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation

Work Mode: Hybrid - 2 days per week in office on Tuesdays & Wednesdays- REQUIRED, local candidates only Work Hours: 7:00am - 4:00pm Job Responsibilities 1.1. Serves as owner for specific commodity assigned, from project submission to project closure 1.2. Can facilitate meetings, identify deliverables, and coordinate scheduling activities with both internal and external stakeholders 1.3. Performs submittal review activities on complex project submissions (i.e. Rule 15, etc) in support of project manager 1.4. Independently produces and provides project updates, reports, and tracking information to assigned project managers 1.5. With limited oversight, determines outstanding dependencies and deliverables, and schedules work orders appropriately when ready 1.6. Attends and provides insights during customer collaboration, district tactical, and regional grid team meetings 1.7. Serves as the subject matter expert for project management support staff through training and mentorship 1.8. Resolves project conflicts, delays, and errors by collaborating with both internal and external stakeholders 1.9. Regularly performs data integrity audits of tracking systems, reports, and systems of record to ensure reporting accuracy 1.10. Inputs notes, records, and documentation as needed 1.11. Proficient in Client policies, programs and procedures related to distribution and/or transmission electrical line construction 1.12. Supports PM with the following tasks (but not limited to): 1.12.1. Facilitating meetings 1.12.2. Document/Submittal review 1.12.3. Project Scheduling 1.12.4. Reporting 1.12.5. Customer/Stakeholder Communication Job Qualifications Min High School Diploma or equivalent Min. 5 years analytical experience reviewing and interpreting data sets Min. 5 years project coordination/management experience Advanced Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams), including a min of 2yrs data manipulation and visualization utilizing formulas, PowerBI, and other analytical tools Min. 2 yrs Utility industry experience preferred Min. 2 yrs Experience with database software (Access, SAP, or equivalent)

Job Title: IT Service Desk Technician I Type: Direct Hire We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed. Key Responsibilities: Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues. Provide clear, step-by-step instructions to end-users on technical problems. Support remote users through remote troubleshooting tools. Escalate unresolved issues to higher-tier support. Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps. Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration. Manage user access requests and accounts for designated systems. Provide technical support to patients accessing the organization's patient portal. Maintain and manage service desk tickets and queues within SLA parameters. Utilize and update internal knowledge base resources to assist with ticket resolution. Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction. Other duties as assigned. Qualifications: Education: Required: High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred: Associate degree in an IT-related field. Certifications: Required: CompTIA A+ (or equivalent) within one year of hire. Preferred: HDI-CSR or equivalent. Experience: Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred: Service Desk experience in a healthcare setting. Skills & Abilities: Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP/IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.

Junior Program Manager (SAP) Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary: As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem. Responsibilities: Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects. Assist in project planning activities including defining project scope, goals, timelines, and deliverables. Track project milestones and deliverables, prepare status reports, and help manage project documentation. Facilitate communication between project stakeholders, including business units, technical teams, and external vendors. Organize and schedule project meetings, document meeting minutes, and follow up on action items. Help identify project risks, issues, and dependencies, and support mitigation planning. Monitor and support change management activities related to SAP projects. Ensure compliance with internal standards, governance frameworks, and best practices in project execution. Maintain and update project tracking tools, including timelines, risk logs, and issue trackers. Participate in testing and training coordination for SAP modules, as needed. Perform other duties as assigned by management. Qualification: A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. 1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment. Bilingual proficiency in English/Mandarin is strongly preferred. Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD). Understanding of project management methodologies (Waterfall, Agile, etc.). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project. Strong organizational, multitasking, and time management skills. Effective verbal and written communication skills. Detail-oriented with a proactive, solution-focused mindset. PMP, CAPM, or SAP-related certifications are a plus. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation: The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams: We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job Title: Systems Support Supervisor Reports to: Systems Support Group Manager FLSA Status: Exempt Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year. Job Purpose: To provide supervisory, operational, and hands-on support for all IT, telephony, and internal systems within the warehouse and distribution operations. Essential Duties and Responsibilities: Serve as a team leader for regional system support teams, guiding and directing efforts to maintain and enhance warehouse and transportation systems. Receive direction from corporate IT, Networks, Desktop, and Security teams regarding IT standards, policies, and procedures. Travel as needed to support projects, installations, and operational requirements. Networking: Assist in planning and implementing changes to the local IT infrastructure. Ensure network security measures align with corporate standards. Oversee administration and maintenance of LAN and IT infrastructure, providing guidance to support personnel. Telephony: Manage and upgrade the company's telephone systems at local and regional levels. Oversee phone system configurations, routing, and seating assignments. Training & Lab Maintenance: Maintain computer stations and software used for training programs. Provide support for system labs and troubleshooting as needed. Internal Systems: Oversee troubleshooting, backups, archiving, and disaster recovery processes. Support implementation of internal systems projects as needed. Business Continuity & Disaster Recovery: Utilize knowledge of SQL, VM server setup, and failover procedures to ensure minimal operational impact. Document business continuity plans and conduct regular testing and training. Respond quickly under pressure to system outages or operational disruptions. Help Desk Administration: Supervise help desk operations at regional and local levels. Address escalated IT issues and provide timely resolutions. Manage tracking software and interface with staff to resolve system-related concerns. Asset Management: Maintain vendor relationships and manage procurement of hardware, software, and IT supplies. Ensure company IT assets are properly maintained and accounted for. Reporting & Compliance: Prepare daily, weekly, and monthly IT and systems reports for management. Ensure safety, sanitation, and compliance standards are upheld in all technology areas. Minimum Requirements: Strong communication skills with the ability to work independently and manage multiple warehouse technology programs. Advanced knowledge of computer networking, warehouse management systems (WMS), transportation management systems (TMS), and LAN administration. Experience with logistics systems, EDI, and troubleshooting complex technical issues. Proven management experience in high-level IT support environments. ABOUT ACCURATE PERSONNEL Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! --- Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

Enablon Certified Candidates required Enablon Support Specialist Domain expert on Environmental Sustainability and Management, specialist on Enablon Support Specialist with experience in ENABLON L2 & L3 incidents support The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness. Qualifications Essentials: • Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain • Certified in Enablon [builder, shared function, IMS & Audit modules] • Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and • Safety/Incident Management Systems, Audit and Shared Functions. • Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability • Good analytical and problem-solving skills. • Good interpersonal, communication, and collaboration skills to work. Preferred: • Experience with implementing or supporting other Environment, Health & Safety (EHS) Software products. • Experience with EHSQ concepts and standards as it relates to the capital projects industry Note : If you are interested please share me your resumes to ********************* or else reach me at **********.

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

Join Astiva Health - Where Compassion Meets Innovation At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We're not just building networks, we're building trust, equity, and better outcomes. If you're ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team. What You'll Do The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels. Why Astiva? We're more than a health plan-we're a movement toward better care. At Astiva, you'll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us. Your Impact and Core Responsibilities · Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership. · Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email. · Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements. · Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently. · Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance. · Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization's quality performance metrics. · Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams. · Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations. · Flexibility: Perform additional duties as needed to support departmental goals and organizational success. · Enhances Provider satisfaction and engagement through responsive and proactive support. · Improves operational efficiency by resolving Provider issues quickly and accurately. · Supports compliance and data integrity through diligent verification and documentation. · Contributes to quality care outcomes by facilitating Provider participation in key health initiatives. · Strengthens the organization's reputation and performance through effective provider relations and collaboration. What You Bring Education & Experience · Bachelor's degree in Business, Healthcare Administration, Finance, or equivalent experience · 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies · Strong working knowledge of Medicare, Medicaid and HMO health plan required. · Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset · Self-motivated with a positive attitude and customer service orientation · Strong written and verbal communication skills · Fluent in Vietnamese, Korean, Spanish, or Chinese. Preferred Benefits That Support You · 401(k) Retirement plan · Health, Dental, and Vision Insurance · Health savings account · Life insurance · Paid time off and Holidays · Referral program

Job Title: Contractor - Desktop Migration Technician Duration: 3 months (possible extension) Start: ASAP We're hiring several experienced desktop support contractors to join a short-term project that migrates user devices and accounts to a new corporate IT domain and image baseline. Technicians will perform hands-on migrations, validate applications and profiles, and provide frontline user support during cutovers across multiple sites. Core Responsibilities Execute end-user PC migrations using standardized checklists and migration workflows. Backup and restore user profiles and data when required. Run PowerShell scripts and migration tools to join devices to the new domain and apply new images/configurations. Validate business application functionality and user access after migration. Coordinate device handoffs, returns, and logistics with on-site IT staff. Provide clear, patient user handovers (new credentials, MFA setup, expected profile differences). Log daily migration progress, capture issues, and escalate to central migration leads. Prepare hardware, perform PXE booting and imaging when needed. Required Skills & Experience 3+ years of hands-on desktop support, field IT, or systems administration experience. Strong working knowledge of Windows 10/11 and Active Directory. Prior experience with domain migrations, site cutovers, OS reimages, or M&A IT transitions preferred. Comfortable scripting with PowerShell and using standard imaging/migration tools. Excellent user-facing communication skills and professional demeanor. Ability to follow detailed procedures, document work accurately, and work independently under direction. Additional Details Contract length: ~3 months with potential extension. Schedule: May require evening and weekend work to minimize business disruption during cutovers. Travel: On-site travel across U.S. locations is expected; travel expenses reimbursed. Candidates must be legally eligible to work in the U.S. and able to travel to client sites as required. Reporting: Work closely with and report to a central migration lead / IT operations team. Ideal Candidate A dependable, customer-focused desktop support technician with proven domain migration and imaging experience, strong PowerShell skills, and the ability to clearly communicate with non-technical users. Must be comfortable with travel, flexible hours, and executing repeatable processes in a fast-paced rollout environment.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: Medical, Dental and Vision plans that include no-cost and low-cost plan options Immediate 401(k) matching and vesting Vehicle purchase and lease discounts plus monthly vehicle allowances Paid Volunteer Time Off with company donation to a charity of your choice Tuition reimbursement What to Expect The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards. What You Will Do 1. Cybersecurity Governance and Risk Management Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes. Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures. Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments. 2. Cybersecurity Risk Assessment Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments. Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment. Cybersecurity Governance and Risk Reporting Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps. Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization. Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics. Qualifications What You Will Bring Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems. Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field Master's degree a plus. Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable. Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting). Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161). Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations. Basic understanding of financial regulatory frameworks and cybersecurity best practices. Ability to communicate complex security concepts to business leaders and technical teams. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com. Primary Location: United States-California-Irvine Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612 Job: Information Security Job Type: Regular Overtime Status: Exempt Schedule: Full-time Minimum Salary: $92,500.00 Maximum Salary: $143,500.00

) Salary Range: up to $100K annually, depending on experience. About our client: Our client is a lighting and electrical distributor headquartered in Chatsworth with locations throughout California and the southeast known for delivering exceptional products, unmatched service, and a commitment to excellence. Their success is driven by their dedicated team, strong customer relationships, and an unwavering focus on integrity, teamwork, and results. Position Overview: We are seeking a Switchgear Specialist to join our Orange County branch. This is a fast-paced, deadline-driven position focused on accurately reading electrical plans, performing take-offs, and preparing detailed switchgear quotations for electrical contractors. The ideal candidate is detail-oriented, organized, proactive, and team oriented, with the humility to learn our processes and the determination to meet every deadline without exception. Qualifications: -Minimum 2-3 years of experience in switchgear quotation, electrical estimating, or a related field within the electrical distribution or contracting industry. -Strong understanding of electrical distribution systems, switchgear, circuit breakers, and related components. -Proven ability to read and interpret electrical plans and specifications accurately. -Exceptional attention to detail, organizational skills, and ability to work effectively under pressure. -Team-oriented mindset with the humility to learn new processes and contribute collaboratively. -Excellent communication skills-both written and verbal-with comfort in heavy phone and email correspondence. -Proficiency in Microsoft Office; experience with Compas or similar ERP/quoting systems preferred. -Commitment to accuracy, professionalism, and meeting all deadlines. Work Environment: This position is in-office at our Orange County branch. The environment is collaborative, fast-paced, and focused on delivering high-quality, on-time results for our customers. *Dynamic environment and offers a full range of benefits, including medical, dental, vision, EAP, 401(k), paid holidays, birthday time off, vacation & sick time.

This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA. Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurations and integrations. Device and Endpoint Management: Use Microsoft Intune for device enrollment, management, and policy enforcement. Deploy software and manage updates using enterprise tools. Networking and Server Support: Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN. Assist with server administration tasks, including file sharing, user permissions, and performance monitoring. Documentation and Reporting: Maintain accurate records of support requests in the ticketing system. Document solutions, workflows, and common troubleshooting procedures. Continuous Improvement: Collaborate with IT colleagues to develop and implement best practices. Stay updated with emerging technologies and provide recommendations for enhancements. Qualifications: Education: Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Skills: Proficient in supporting Windows 10/11 environments. Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint). Hands-on experience with Active Directory and Azure Active Directory. Familiarity with device and application management using Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience in server administration and support is a plus. Experience: 2+ years of experience in a desktop support or IT help desk role. Previous experience with remote support tools and ticketing systems. Soft Skills: Excellent troubleshooting and problem-solving abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Certifications (Preferred): CompTIA A+, Network+, or equivalent certifications. Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

Job Title: EMR IT Specialist Pay Range: $27/hour to $29/hour We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment. Key Responsibilities Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems. Track and prepare EMR account batch submissions to ensure timely provisioning. Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs. Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements. Coordinate follow-ups on pending items and escalate issues to leadership when necessary. Negotiate with vendors and manage procurement processes to support EMR-related needs. Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment. Qualifications Strong vendor negotiation, procurement, and cost-management experience. Proficiency with invoice management, purchase order systems, and financial recordkeeping. Excellent organizational and analytical skills with the ability to manage multiple priorities effectively. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders. Proactive problem-solver able to independently identify issues and recommend or implement process improvements. Ability to work in a fast-paced environment and adapt to shifting priorities.

About the Company: This is a fast-paced retail and e-commerce company specializing in apparel and lifestyle products. The team is collaborative and detail-oriented, supporting both brick-and-mortar stores and online sales channels. Role Overview: The Data Entry / Report Specialist will support retail operations, customer service, and reporting. This is a temporary-to-permanent position filling in for an employee on leave. Key Responsibilities: Retail Store Support: Process seasonal and replenishment orders, including pick tickets, UPC labels, and invoices. Communicate replenishment status and shipping updates to retail stores. Maintain POS systems, including uploading stock and making inventory adjustments. Process store RMAs and adjust stock accordingly. Customer Support: Process bounced back orders (Return to Customer). Manage FedEx claims and Shopify chargebacks. Support online returns via ReturnGO as needed. ERP - Style Master: Create new product styles and update existing ones. Upload product images and generate UPCs. Export styles to JOOR when applicable and manage product URLs. Send UPC/QR code labels to vendors. NuOrder: Create and maintain linesheets. Upload style images and make updates as needed. Additional Support: Assist with WSL-related tasks and gift order processing/invoicing. Print UPC/QR codes as requested by DC. Reporting: Generate weekly Work-in-Progress (WIP) Flow report. Produce weekly Exchange Tracking report and UPC reports. Generate additional reports as requested by the Operations team. Temp-to-Perm Data Entry / Report Specialist Location: Vernon, CA (3 days onsite) Pay: $30hr Start Date: ASAP - urgent Schedule: Part-time, 3 days per week

Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.