Information Technology Support Technician
Support Specialist Job 38 miles from Riverside
IT Support Staff
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As an IT Support Staff, you will play a crucial role in supporting the daily operations of our organization's information technology systems. You will assist in troubleshooting technical issues, maintaining hardware and software, and providing general IT support to staff members. The ideal candidate should have a strong understanding of computer systems, networking, and software applications, along with excellent problem-solving and communication skills.
Responsibilities:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Install, configure, and maintain computer hardware, software, and peripherals.
Troubleshoot and resolve hardware, software, and network-related problems.
Collaborate with the IT team to identify and implement solutions to improve system performance and efficiency.
Assist in managing and maintaining the organization's network infrastructure, including switches, routers, and firewalls.
Set up user accounts and permissions, ensuring proper access controls and security measures.
Conduct regular backups and ensure data integrity.
Assist in the procurement and inventory management of IT equipment and software licenses.
Train and educate staff members on basic computer operations and software applications.
Stay up to date with emerging technologies and industry trends, and recommend potential improvements to enhance IT systems and processes.
Document technical procedures, configurations, and troubleshooting steps.
Perform other duties as assigned by management.
Qualification:
An Associate degree in Information Technology, Computer Science, or a related field is required. A Bachelor's degree is preferred.
Proven experience in providing IT support and troubleshooting in a professional environment.
Professional certifications (such as CompTIA A+, Microsoft Certified Professional, etc.) are a plus.
Familiarity with common hardware components, printers, and peripherals.
Knowledge of operating systems (Windows, iOS, Android), productivity applications (Microsoft Office), and popular software applications.
Excellent troubleshooting skills for hardware and software issues.
Excellent verbal and written communication skills to explain technical concepts to non-technical users.
Strong attention to detail and problem-solving skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Bilingual proficiency in English/Mandarin is preferred.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions.
Working Conditions:
Ability to work effectively in a technical environment, handling various hardware and software tools.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $25-$30 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Intake Specialist
Support Specialist Job 41 miles from Riverside
The Estate Lawyers, APC
Hybrid- Irvine, California
(sales)
Who we are
At The Estate Lawyers, we fiercely protect trustees from getting sued and beneficiaries from getting screwed. We're California's premier trust and probate litigation firm-built for speed, precision, and results.
We're a litigation-first law firm driven by accountability, team excellence, and delivering elite service to clients going through some of the most stressful times of their lives. Our Client Intake Services Coordinator plays a critical role in that journey: the trusted guide who helps people see a better future-and makes it easy to take the first step.
If you're part strategist, part closer, part empath-and thrive in a fast-paced, emotionally intense, high-stakes environment-we want to meet you.
Position Overview
You'll be the first real voice prospective clients hear. You'll guide them through the discovery and engagement process, help them understand their legal needs, and move them toward confidently signing with the firm.
You will be engaging person-to-person in high-stakes relationship building. One consult at a time in a multi-stage process you will be qualifying, conveying a complex value proposition, and compelling a client commitment to put tens, and even hundreds of thousands of dollars on the line.
People buy from people. Clients have options. You must establish a preference for working with The Estate Lawyers. Every meeting matters: The initial telephonic call; Zoom meeting consults; Setting the table for successful legal strategy sessions; Timely follow-up calls; Email drips (no hiding behind emails). You'll be empowered to bring empathy, confidence, and precision to every client experience.
Who is the Right Fit for this Role?
WHAT CHARACTERISTICS EMBODY THIS POSITION:
• Have experience and demonstrable success selling high-end services or luxury products like real estate, vehicles, fine jewelry, or coaching.
• Thrive in one-on-one conversations where your ability to build trust quickly makes a real difference
• Are high energy, performance-driven, and motivated by clear goals and bonus opportunities. To close deals and make more money, high activity and professional sales behavior will be required.
• Understand the importance of fast follow-up and strategic follow-through in the sales process.
• Love being the calm, confident, emotionally intelligent person in the room while reminding yourself, it's not about you. Be client focused: Listen, be curious, be skeptical, lead the client to what's best for them.
• Want a role where your impact is real, visible, appreciated, and compensated.
Key Responsibilities
• Conduct consultations (by phone, Zoom, or in-office) with prescreened potential new clients (PNCs)
• Collect and document relevant case facts with compassion and clarity
• Present our firm's value in a way that aligns with the PNC's core pain points and future goals
• Identify whether our legal team is the right fit for the matter
• Guide qualified PNCs through our engagement process with confidence
• Draft retainer agreements and ensure smooth transition to legal production team
• Follow up with undecided PNCs using scheduled contact sequences and CRM tools
• Maintain accurate intake records in Clio Grow and HubSpot
• Coordinate with attorneys for retainer reviews, intake notes, and legal conflict checks
• Track metrics related to conversion, follow-ups, and consult show rate
• Maintain awareness of performance metrics and find ways to continuously improve.
• Collaborate with marketing and leadership team on improving conversion strategy
Skills & Tech Proficiency
• Sales training and disciplined application of sales best practices
• Strong verbal and written communication skills
• Ability to learn complex legal details and apply that knowledge while engaging with PNCs
• Natural charisma and executive presence
• Excellent time management and attention to detail under pressure
• Tech-savvy with experience in CRMs, intake software, Microsoft Office, and online scheduling tools
• Experience with Clio Grow/Manage, HubSpot, Adobe Sign, or similar tools preferred
• Emotional intelligence and the ability to stay calm and collected in high-stress client conversations
• Coachable with a hunger for feedback and growth
This Role Is NOT for You If…
• Need someone to follow up with you to make sure tasks are complete
• Get overwhelmed by emotional conversations with clients in crisis
• Avoid difficult conversations
• Struggle with staying organized, on script, or on time
• Don't love the pressure that comes with a sales-focused role
Minimum Requirements
• 3+ years of experience in consultative sales or high-touch client experience
• Experience selling luxury services/products is strongly preferred
• Experience in a law firm or estate/probate environment a plus
• Prior legal intake, real estate, or high-end financial services background is ideal
Compensation & Benefits
• Base Salary: $70,000-$80,000, depending on experience
• Bonus structure based on:
Retained clients
Follow-up conversion success
Calendar control and intake outcomes
• Full Benefits Package:
Health, dental, and vision insurance
401(k) with safe harbor match
Paid time off PTO
Paid holidays
Ongoing training and development opportunities
Why Join The Estate Lawyers?
We do things differently. You'll join a firm that:
• Moves with purpose - We're growing, building, and evolving every quarter
• Respects talent - You'll be trusted and supported, not micromanaged
• Lives our core values:
Stay Hungry - We chase results with grit and ambition
Radical Candor/Radical Respect- We say the hard thing with heart
Team Win / Client Win - We win together
No Jerks Allowed - Seriously, we mean it
How to Apply
Email your resume and a short message explaining why you're a fit to:
📬***************************
Subject Line: [Your Name] - Intake Coordinator Application
Tell us:
• What draws you to this kind of role
• What types of clients or work you've handled before
• Why The Estate Lawyers is the place you want to call home
Desktop Support Specialist
Support Specialist Job 11 miles from Riverside
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Myobrace Educator & Support Agent
Support Specialist Job 15 miles from Riverside
If you are passionate about myofunctional therapy and the Myobrace system, and want to contribute to a growing company that values education and client support, we would love to hear from you!
As a Myobrace Educator & Support Agent, you will be responsible for delivering comprehensive Myobrace training to dental professionals and patients while offering expert support to clients. The role requires a blend of myofunctional therapy, lactation and tongue-tie expertise, along with a passion for teaching and delivering exceptional customer service. This is a pivotal role that helps shape the education and support offered to those who use Myobrace treatments.
Key Responsibilities:
• Training and Education:
- Deliver Myobrace training sessions for dental professionals, dental assistants, and patients.
- Provide in-depth lactation and tongue-tie education, including the impact of these issues on oral development and treatment.
- Conduct webinars, workshops, and seminars to educate healthcare providers on proper treatments for tongue-tie, lactation support, and Myobrace's role in improving oral health.
Customer Support:
- Offer expert customer service, assisting clients with Myobrace-related questions, troubleshooting, and guidance on treatment.
- Resolve customer inquiries and concerns, ensuring high satisfaction and building long-term relationships.
- Provide guidance and support to clients on issues related to the Myobrace System.
Mentorship and Development:
- Provide ongoing mentorship to new educators and staff, ensuring that training is aligned with company standards.
- Stay current on developments in the fields of myofunctional therapy, lactation, and tongue-tie education.
Qualifications:
• Certifications:
- OMT (Oral Myofunctional Therapist), RDH (Registered Dental Hygienist), IBCLC (International Board Certified Lactation Consultant), or similar certifications.
- An understanding of lactation support and tongue-tie issues, particularly in the context of oral health and development.
• Experience:
- 3+ years of experience in teaching or training dental professionals or patients.
- Experience in customer support, especially in a healthcare or dental setting.
- Expertise in myofunctional therapy, Myobrace products, and their application in orthodontic treatment.
• Skills:
- Strong communication and presentation skills, with the ability to explain complex concepts in an accessible and engaging manner.
- Experience in creating training content and delivering educational programs.
- Knowledge of remote training tools and technology (Zoom, Teams, etc.).
- Ability to handle customer inquiries, troubleshoot issues, and provide expert guidance.
• Other Traits:
- Patient, empathetic, and passionate about helping others improve their oral health and development.
- Highly organized, self-motivated, and capable of managing multiple projects in a fast-paced environment.
- Ability to collaborate with cross-functional teams and support a positive work culture.
Why Join Us?
• Make a Difference: Help change the lives of children and adults by educating them on proper oral health, breathing, and tongue position techniques.
• Professional Growth: We provide continuous professional development opportunities, including training in Myobrace systems, ongoing educational certifications, and industry events.
• Collaborative Work Environment: Join a supportive, passionate team of professionals who are committed to delivering quality education and support to clients and healthcare providers.
Please Note: This is an in-office position located at our Headquarters in Rancho Cucamonga, CA. Remote work or hybrid options are not available for this role. Candidates must be able to work onsite Monday through Friday.
Technical Support Specialist
Support Specialist Job 32 miles from Riverside
***This position is full-time and in person located in Irvine, CA***
About ConsumerDirect
At ConsumerDirect, we're transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County's Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we're looking for a talented individual to join us in our mission to revolutionize the industries we serve.
Job Summary:
We are seeking a proactive and customer-focused Technical Support Specialist to serve as the bridge between our partners and internal IT teams. This role involves troubleshooting technical issues, facilitating IT solutions for partners, and ensuring seamless communication to enhance system integration and support. The ideal candidate has a strong technical background, excellent problem-solving skills, and a passion for delivering outstanding support.
Key Responsibilities:
Act as the primary liaison between Sales, IT, and partners to resolve technical issues and ensure timely communication.
Provide first-line support for software, system, and integration-related concerns, escalating complex issues as needed.
Manage end-to-end API and system integrations, including vetting requests, implementation, testing, and troubleshooting.
Join sales calls to offer technical expertise, address integration questions, and create custom solutions to support deal closures.
Lead implementation of White Label products and other technical initiatives by gathering requirements and coordinating with internal teams.
Assist partners with onboarding, system setup, and best practices for IT solutions
Maintain documentation of support requests, resolutions, and system updates
Track and communicate system changes, new features, and CRM partner updates to stakeholders.
Identify recurring issues and work with IT teams to implement long-term solutions
Stay updated on system changes and new product rollouts to ensure partners are informed about relevant updates
Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Experience: 3+ years of experience in technical support, IT helpdesk, or a similar role
Strong understanding of IT systems, troubleshooting methodologies, and network configurations
Excellent communication skills with the ability to explain technical concepts to non-technical users
Experience with CRM, ticketing systems, and IT support tools
Ability to manage multiple priorities and provide a high level of customer service
Why Join Us?
At ConsumerDirect, we value and invest in our team members. Here's what we offer:
Open Time Off (AKA Unlimited PTO) with our open time off policy, allowing you the flexibility to recharge when you need it.
10 Paid Holidays throughout the year.
Equity in the company, making you an owner and part of our shared success.
401(k) retirement plan to help you save for the future.
Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents.
$20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage.
A $1,500 annual stipend for learning and development to support your professional growth.
Free daily energy drinks, coffee, and snacks.
Health and wellness benefits, including an LA Fitness membership.
“Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."
Desktop Support Engineer
Support Specialist Job 32 miles from Riverside
Hi,
Hope you are doing well.
I have an immediate requirement, please let me know if you are interested with this role .
Title : Desktop Support Engineer
Mode: Contract
Type : C2C/W2
JD :
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA's as agreed upon with the customer
17. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room
19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components
20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU's, patch panel & structured cabling
21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues
--
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Thank you,
Deepak Singh
Email: ****************************
Senior Intake Specialist
Support Specialist Job 31 miles from Riverside
WE ARE EXPANDING AND HAVE AN IMMEDIATE OPENING!!
ABOUT US
MLG is an incredibly fast-moving, high energy law firm that is all about achieving outstanding results. We are the market leaders in automotive products liability litigation, having litigated cases against nearly every major automotive manufacturer in the world.
If you want to be part of the team that sets the standard others will judge themselves against, we welcome your application.
OUR VISION: To become the leading law firm in the nation for automotive products liability, bar none.
OUR MISSION: To use our own unique creativity to present products liability cases against manufacturers to juries throughout the U.S.
OUR VALUES
Excellence - Good enough is not good enough
Consistency - Build a reputation that enters the room before you do
Innovation - Create opportunities in areas that others have yet to even discover
Better than Yesterday - Continually grow, develop and learn
Systematic - Harness the power of organized activity
Community - Be a pillar of the community in a way that would make your mom proud.
Job Description
A Senior Intake Specialist will handle incoming calls from potential new clients. They are responsible for managing the processes of new clients and evaluating incoming claims and potential clients both on the phone and in person. A Senior Intake Specialist works with lawyers to schedule meetings, collect paperwork, and may also work with marketing to support outbound lead generation initiatives. This role will also have the opportunity to earn additional bonuses for cases brought in that meet the firm's criteria!
Duties Include:
Answer inbound calls and emails from potential clients.
Briefly request details of the injury in a courteous manner.
Assess qualified leads and make a lasting impression on clients and potential clients.
Follow up with callers in a consistent and respectful manner.
Submit thorough notes of qualified leads and report large-scale injury leads to attorneys.
Send disengagement letters as needed.
Assign a pre-lit team on accepted cases and introduce the client to their assigned case manager.
Get all available information for newly signed clients and present to the team
Prepare case evaluations by taking potential client calls intake forms.
Recommendations on case viability.
Call hot leads immediately and follow-up with warm leads within 24 hours or sooner.
Conduct weekly meetings on lead status to CEO and management team
Requirements:
Education: Bachelor's degree required.
Experience:
Legal industry background, preferred.
At least two-three years of related or sales experience, preferred.
Skills:
Excellent verbal and written communication skills.
Strong telecommunication skills.
Empathetic, caring, and persuasive communication skills.
Fluency in the use of computer systems including email programs, internet usage, customer relationship management systems, and proven ability to apply computer skills to new systems.
Self-starter with the ability to effectively manage multiple matters at once.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Discretion and confidentiality.
Bilingual English/Spanish, preferred.
Personal Attributes:
Proven ability to meet deadlines in a fast-paced environment.
Critical thinker with a proactive problem-solving approach.
Ability to collaborate effectively with team members and staff.
Quick learner and adaptable to new challenges.
High emotional intelligence (EQ) is a significant advantage.
High level of discretion and ability to handle sensitive information
OTHER IMPORTANT INFORMATION
Supervisors - Reports to the Forensic Manager.
Status - Full-time, Monday through Friday, 9 a.m. to 6 p.m. Flexibility to work evenings and weekends as needed.
Location - Beautiful office environment at the Segerstrom Performing Arts Center, across from South Coast Plaza.
Salary - Starting at $75k, depending on experience. Incentive bonuses for case acquisition will also be offered!
Benefits - Excellent career opportunity with a comprehensive benefits package, including health, dental, and vision insurance, life insurance, an employee assistance program, and a matching 401(k).
Change Practice Specialist - Hybrid
Support Specialist Job 32 miles from Riverside
Are you ready to be a trailblazer in driving change? We are looking for a Prosci (or other change management) certified professional who can lead transformative initiatives across our organization. In this dynamic role, you'll design cutting-edge change management frameworks and foster a culture of adaptability and resilience. Your mission will be to ensure our business transformation efforts succeed by boosting adoption, minimizing resistance, and aligning with overall business goals. You'll collaborate with stakeholders, championing readiness for change. As part of the "Leading Change" Center of Expertise (CoE), you'll create innovative methodologies, tools, and processes that support impactful enterprise-wide change efforts.
We are seeking candidates based in Southern California only.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa at this time.
Hiring Range: $95k - $105k / yr.
Responsibilities:
ESSENTIAL FUNCTIONS:
Change Strategy Planning and Execution:
Partners with the VP to Develop and implement comprehensive change management strategies for organizational initiatives and programs.
Collaborates with appropriate stakeholders to align change initiatives with business goals.
Identifies and assess change impacts on our employees, processes, and systems, and readiness to identify potential risks, resistance, and key success factors.
Creates tailored change plans addressing communication, training, stakeholder management, and resistance mitigation.
Utilizes data and feedback mechanisms to monitor change progress and adjust strategies as needed.
Change Framework and Tools:
Implements and continuously refine a change management framework, toolkit, and best practices tailored to our organization's vision & impact map.
Provides training and education on change management methodologies for leaders, teams, and stakeholders.
Creates change management plans for projects or change initiatives acknowledging all aspects of change - impact analysis, plan, implementation, analyzing and preparing risk mitigation tactic and processes, communication and other associated change considerations.
Establishes standards and metrics for measuring change adoption, engagement, and success.
Stakeholder Engagement:
Partners with service line leaders, and project sponsors to embed change management principles into business initiatives.
Serves as a trusted subject matter expert to leadership and key stakeholders, providing insights, and recommendations on change-related challenges.
Develops stakeholder engagement and communication plans to drive alignment, commitment, and transparency. Collaborates closely with our project Managers, leadership dev program managers and talent dev managers to integrate change management activities into the existing project plans. Builds strong relationships across the organization to champion and advocate for change.
Team Leadership and Capability Building:
Facilitates workshops, coaching sessions, and training programs for teams to develop change leadership skills.
Fosters collaborative, results-oriented culture focused on achieving measurable outcomes.
Measurement and Continuous Improvement:
Defines KPIs and evaluate the effectiveness of change management initiatives.
Collects feedback, identifies lessons learned, and refines processes to continuously improve change outcomes.
Leverages data and analytics to assess adoption rates, identify resistance areas, and guide decision making.
Qualifications:
EDUCATION:
Bachelor's degree in organizational development, Business Administration, Psychology, or a related field.
Prosci Change Management Certification or equivalent preferred.
EXPERIENCE:
4+ years of experience in change management, organizational development, or a related discipline.
Proven track record of managing large-scale change initiatives.
KNOWLEDGE, SKILLS, ABILITIES:
In-depth knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter's 8-Step Process)
Proven expertise in designing and implementing large-scale change management initiatives.
Ability to assess organizational readiness and develop targeted strategies to foster adoption.
Exceptional stakeholder management, communication, and influential skills.
Strong leadership and team-building capabilities.
Data -driven mindset with experience in measuring change outcomes and ROI.
Strong problem-solving, facilitation, and decision-making abilities.
Proficiency in project management and familiarity with tools such as Relias, Workday, Salesforce, or other enterprise systems is a plus.
Comfortable working in a dynamic, fast-paced environment with multiple priorities.
Information Technology Field Technician
Support Specialist Job 31 miles from Riverside
Insight Global is looking for a Field Service Technician for a large healthcare company in Orange, CA. The Field Service Technician is primarily responsible for inventory support. Responsibilities include, but are not limited to: setting up new users with new equipment, setting up inventory receiving of equipment, setting up shipping of devices, imaging devices, organizing and maintaining the inventory space, maintaining computer equipment, and providing support to anyone within an organization who needs technological assistance. The position will be FULLY ON-SITE Monday-Friday from 8am-5pm, starting as a 3-month contract with strong possibilities for extensions or a possibility for conversions if the opportunity arises!
Must have:
3+ years of Enterprise experience
3+ years of IT Support experience
3+ years of experience supporting a Windows environment
Covid-19 Vaccine
High School diploma
Nice to Have Skills & Experience
Strong communication skills
A+, N+, S+, or CCNA Certification
Payroll Support Specialist
Support Specialist Job 26 miles from Riverside
Job Title: Payroll Support Specialist
Hybrid: 3 Days Each Week
Compensation: $25.63/Hour W2
Join a dynamic and fast-paced team supporting one of the world's most trusted names in payroll and human capital management (HCM) technology. As a Payroll Support Specialist, you'll play a crucial role in ensuring client satisfaction by providing exceptional support and issue resolution related to wage payments and digital payroll solutions.
This team specifically supports digital pay card and wage payment solutions, giving employers the flexibility to make real-time, off-cycle, and on-demand payments to their employees with ease.
What You'll Do:
Serve as a first point of contact for clients through phone and email support channels.
Use a CRM platform (e.g., Salesforce or Bullhorn) to manage cases, document issues, and track resolutions.
Troubleshoot and resolve payroll-related issues using internal tools such as SmartCompliance, Wisely, ADP Run, Roll, Autopay, and other proprietary platforms.
Provide accurate, clear, and professional guidance to clients navigating payment processes and wage disbursement options.
Collaborate with internal teams to escalate and resolve complex cases.
Maintain a high level of professionalism and client confidentiality.
What We're Looking For:
2-3 years of experience in a client-facing support role, ideally within a call center or payroll services environment.
Prior experience supporting payroll software or digital wage payment platforms is highly preferred.
Proficiency using CRM tools such as Salesforce, Bullhorn, or similar platforms for task and case management.
Strong communication skills-both written and verbal-with an emphasis on clarity and empathy.
High attention to detail and the ability to retain training information in a fast-paced, evolving environment.
A proactive, collaborative mindset with the ability to guide clients through technical or process-related challenges.
Basic computer and typing skills; comfort navigating multiple systems simultaneously.
Nice to Have:
Experience working with payroll-specific tools or within a payroll support team.
Familiarity with digital payment solutions and electronic wage disbursement methods.
Previous exposure to HCM or workforce management software.
Why You'll Love This Role:
Opportunity to support a well-established digital payroll product used by major employers.
Gain experience with industry-leading payroll technologies and client service best practices.
Collaborative and supportive team culture with opportunities for growth.
Information Technology Application Support
Support Specialist Job 31 miles from Riverside
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Accounting and Administrative Support Specialist
Support Specialist Job 53 miles from Riverside
Accounting and Administrative Support Specialist
Salary Range: $55k-75k/year DOQ
Background
Hoch Consulting is currently seeking a motivated and detail-oriented full-time Accounting and Administrative Support Specialist to join our team. This position will provide support in both administrative and accounting capacities to various internal stakeholders. In the accounting support capacity, key duties include assisting with financial record keeping, supporting client and staff expense tracking and invoicing, preparing reports, supporting audits, and contributing to various accounting and recordkeeping tasks as assigned. In the administrative support capacity, the role involves coordinating meetings and appointments, handling routine correspondence, updating and maintaining documents and file systems, and providing general office support. The successful candidate must be self-motivated, possessing excellent analytical skills and the ability to work independently and as part of a team.
Typical Duties and Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
Accounting Support
AR/AP Support
Support the tracking and monitoring of subcontractor expenses and client invoices.
Support Project Managers and other personnel in the collection and organization of data related to invoicing including timesheets, mileage logs, and expense receipts.
Create client invoice drafts for manager review and disseminate invoices to clients where directed.
Receive and process check and ACH payments.
Assist with maintaining both front and back-end accounting software including, but not limited to, QuickBooks and budget reconciliation spreadsheets.
Serve as the point of contact for accounting related inquires.
Recordkeeping and Documentation
Maintain organized and accurate records and documentation of financial activities.
Ensure data integrity and accuracy in all financial records and transactions.
Assist in the filing and retrieval of financial documents.
Audit Support
Provide support during internal and external audits.
Assist in the collection and preparation of audit materials and documentation.
Additional Accounting Support
Prepare and generate monthly and quarterly financial reports for management review.
Track employee expenses and assigned budgets.
Assist in maintaining financial document organization in Teams and SharePoint.
Assist in the ongoing maintenance in improvements of our accounting practices and standards.
Administrative Support
Coordinating Meetings and Appointments:
Schedule and organize meetings, appointments, and conferences.
Prepare meeting agendas and distribute relevant documents in advance.
Maintain and manage the team's calendar to avoid scheduling conflicts.
Handling Routine Correspondence:
Draft and send emails, memos, and letters on behalf of management.
Respond to general inquiries and direct them to the appropriate stakeholders.
Organize and prioritize incoming mail and correspondence.
Maintain a record of all correspondence for future reference.
Updating and Maintaining Documents and File Systems:
Create, update, and organize both digital and physical files.
Ensure documents are easily accessible and properly categorized.
Perform data entry and maintain databases.
Maintain confidentiality and security of sensitive information.
Providing General Office Support:
Assist with office supply management and procurement.
Handle administrative tasks such as photocopying, scanning, and printing.
Coordinate with other departments to ensure smooth office operations.
Assist with travel arrangements, including booking flights, accommodations, and transportation.
Support event planning and organization, ensuring all logistics are effectively managed.
Qualifications
Currently pursuing or completed a bachelor's degree in Accounting, Finance or similar field.
Experience with standard accounting systems and practices.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Previous experience in a professional office environment desirable but not required.
Benefits
Full Time Starting Benefits include: 14 paid vacation days, 13 paid sick days, up to 12 paid holidays, paid parental, bereavement, jury duty, and giveback (volunteer) leave, Health (medical, dental, and vision) Insurance, a wellness stipend, retirement plan with up to 4% salary match, life, accidental death and dismemberment, and long-term disability insurance, employee assistance program, climate change mitigation incentives, vehicle reimbursement, and company cell phone. Additional enhanced benefits are available based on role.
Application Procedure
Even at an engineering firm, communication is critical to our job. As part of your application, we request that you provide a cover letter discussing your unique skills and experiences that make you a strong candidate for Hoch Consulting. Include any relevant projects or roles you've undertaken and explain your interest in working with our team. Please ensure that any confidential information is redacted.
Interested applicants should send a resume, cover letter, and references to ****************************. No agencies or calls please.
Third Line Support
Support Specialist Job 32 miles from Riverside
Senior Endpoint Engineer 🖥️
Contract Length: 12 months with extension very likely
Contract type: W2 Contract
Full time contract - 8 hours per day, 5 days per week
My client is seeking a seasoned Senior Endpoint Engineer to elevate their endpoint management capabilities. You will be the go-to person in designing, implementing, supporting, and managing endpoint solutions, with a strong emphasis on Intune and Microsoft 365 technologies, ensuring the security and efficiency of their IT services.
Responsibilities:
Act as the subject matter expert for MDM, EMM, MAM, and UEM.
Architect, deploy, maintain, and support Microsoft endpoint solutions (Configuration Manager, Intune, Autopilot).
Oversee Android, iOS, and Windows endpoints.
Recommend and implement best practices for mobile and laptop devices.
Troubleshoot complex operational issues and proactively design endpoint resolutions.
Collaborate with cross-functional teams to align endpoint solutions with business goals.
Partner with cybersecurity to implement effective endpoint protection and response.
Develop and implement scalable endpoint management solutions, including patch management and automation.
Create and maintain endpoint management documentation.
Provide reports on endpoint management effectiveness.
Administer Microsoft 365 and manage remote control tools.
Install, configure, test, and maintain operating systems, applications, system management tools, and hardware.
Other related duties as assigned.
Qualifications:
Minimum 7 years' experience in endpoint management or a related field.
Minimum 5 years' experience managing and supporting Intune and Microsoft 365.
Proven experience in designing, configuring, implementing, and supporting endpoint management systems.
Familiarity with Apple DEP/VPP, Group Policy, Active Directory, and Entra ID.
Deep understanding of modern endpoint patching strategies.
Strong knowledge of Windows and iOS, including image creation, deployment, and management.
Excellent troubleshooting and problem-solving abilities.
Strong written and verbal communication skills for a customer-facing role.
Ability to work independently and collaboratively, managing multiple priorities and deadlines effectively.
Bachelor's degree in Computer Science, IT, a related field, or equivalent experience.
Preferred:
Experience with scripting languages (PowerShell strongly preferred).
Microsoft M365 or relevant endpoint management certifications.
Solid understanding of networking concepts (VPN, certificate-based authentication).
Customer Support Engineer(J47354)
Support Specialist Job 32 miles from Riverside
Customer Support Engineer with knowledge in TV products wanted.
Qualifications:
1. 2 years+ of technical engineering and troubleshooting experience in TV products;
2. Ability to quickly solve problems of TV products;
3. Ability to travel as needed for business meetings and client engagements.
Computer Technician
Support Specialist Job 34 miles from Riverside
Control Air is searching for a highly skilled and motivated Computer Technician to join our team. The ideal candidate for
this position will have a strong understanding of desktop operating systems, the ability to solve problems quickly, and
understands the importance of exceptional customer service. The Computer Technician will be responsible for ensuring
that trouble tickets are resolved in a timely fashion while maintaining a courteous and professional relationship with the
teams at Control Air.
Responsibilities:
• Troubleshooting desktop and laptop computers
• Troubleshooting printers, plotters, and all other peripheral devices
• Answer incoming calls to the Helpdesk
• Setup new workstations with hardware and software
• Maintain hardware and software inventories according to departmental standards
Requirements:
• Proven experiences as a computer technician or a similar role
• Experience with basic networking concepts (DHCP, DNS, IP, etc.)
• Thorough knowledge of computer systems and IT components
• Knowledge of internet and computer security best practices
• Exceptional troubleshooting skills
• Ability to clearly communicate and provide notable customer service to Control Air teams
• Organize tasks and manage time efficiently
• Ability to work as part of a team and independently as projects require
• College Degree in Computer Science desired, but not required
• Relevant certifications desired, but not required
• Experience with PKI, Managed certificates desired, but not required
• Willing to take on additional responsibilities as they arise
• Available to respond to emergencies or tasks outside normal business hours
Benefits include the following:
Medical, dental, and vision insurance
401(k) retirement plan
Life and Long-Term Disability insurance
FSA and additional insurance options
Paid holidays and Paid time off
Employee Stock Ownership Plan (ESOP)
$21-27/hour
Let's be honest- life is too short to work at a job that you don't love. So, do something about it! Come be a part of our team and work with us on industry defining projects. We are a family of passionate people, who are smart and kind, and have some pretty amazing skills. We love what we do, and love being California's Homegrown Mechanical Experts.
A little bit about us. We have been in business for over 42 years, are a full mechanical contracting firm specializing in Major Construction, Tenant Improvement, Industrial, Plumbing, Retrofit, Service, Controls, Energy Commissioning and Detailing. Our divisions can handle a wide range of projects and services that include Design Build, Design Assist and Plan & Spec for facilities in the Medical, Entertainment, Laboratory, Hotel, Resort, Office, Government, Education, Civic and Commercial industries. Oh, we are also 100% employed owned (ESOP), have over 1,000 family members, and have one of the largest fabrication shops in California. Our corporate headquarters are in Southern California (Anaheim - just south of Los Angeles), conveniently located near several major freeways. We also have offices in San Diego and Hayward (Northern California). Our manufacturing facilities are located in Anaheim (Southern California) and Hayward (Northern California).
ETL Specialist - Informatica PowerCenter, MDM & IDQ
Support Specialist Job 32 miles from Riverside
Note: Only locals in Irvine, CA (Onsite - 5 days in week)
Experience Level: 11+ years
Preferred Qualifications
Bachelor's degree in Computer Science Information Technology or related field
Experience 5 years of experience in ETL engineering with at least 3 years of experience with the mentioned tools
Cloud technology: Familiarity with cloud-based data integration platforms
Data governance: Knowledge of data governance principles and best practices
Additional Information
The candidate will be required to work from the client ODC 5 days a week
This position is urgent and requires a person who has strong hands-on ETL engineering experience
Technical Expertise: Informatica Data Quality IDQ, data profiling cleansing and validation, Informatica PowerCenter, ETL Tools, SQL, AutoSys, Data Analysis, Data Quality & Performance Optimization.
Customer Service Support Specialist (In Office/Local Candidates Only
Support Specialist Job 34 miles from Riverside
Summary/Objective
The Customer Service/Sales Support Specialist (CSSS) is a key supporting role in the Customer Service Department. The position supports sales and provides excellent customer service in a fast-paced environment.
Summary of Duties and Responsibilities:
Guide and process customer orders and inquiries in a fast-paced environment.
Observe all company Health and Safety policies and utilize safe working practices.
Adhere to Axiom Quality Standards in performance of tasks.
Provide superior support to customers and to sales team.
Generate work order packets for production.
Interface with customers and sales team via heavy phones and heavy email.
Respond to and enter quotes and sales orders in a timely manner.
Respond to shipping inquiries and answer order status questions.
Act as liaison between Axiom and Customers to provide front line service for all requests.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service
Other related duties and assignments may be performed as required.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following is a non-exclusive list of the essential functions of the position, which are listed in no particular order:
Managing multiple priorities in a high paced environment
Ability to communicate clearly and professionally, both verbally and in writing
Strong work ethic and team player mentality
Strong decision making and problem-solving skills
Ability to work independently with little supervision
Ability to Handle and resolve customer related issues in a patient and friendly manner
High sense of commitment to customer service with respect to treating and caring for customers
Knowledge of Microsoft Office including Outlook, Word, and Excel
Competencies
Communication Proficiency.
Time Management.
Problem-solving Skills.
Professionalism
Member Experience & Program Specialist
Support Specialist Job 53 miles from Riverside
The Member Services & Program Coordinator plays a key role in ensuring a welcoming, supportive, and effective experience for members and families at our adult day program and adult transition program. This position serves as the first point of contact for prospective families, guides them through the admissions process, and ensures all members have high-quality, person-centered service plans and goals. The ideal candidate is highly organized, warm and professional in communication, and experienced in coordinating care for neurodivergent individuals or those with complex support needs.
Key Responsibilities:
Family & Member Liaison
Conduct tours for prospective members and families, providing clear and compassionate guidance throughout the intake process
Serve as the primary point of contact for family communication and support
Lead onboarding of new members, ensuring a smooth transition into the program
Admissions & Planning
Review and approve applications for new members based on program criteria
Develop and write person-centered service plans and SMART goals tailored to each member's needs and strengths
Input and manage member goals in the agency's electronic documentation system (e.g., Therap)
Program Support & Oversight
Order, approve, and track materials and supplies needed to implement individual goal programs
Coordinate and lead family meetings to review member progress, update plans, and strengthen collaboration
Administer medications as needed according to agency policy and licensing guidelines
Staff Collaboration & Training
Collaborate with coaches and interdisciplinary team members to ensure goal implementation and progress tracking
Support training and onboarding of new coaches to ensure fidelity to programming and values-based care
Qualifications:
Bachelor's degree in human services, psychology, special education, nursing, or related field (Master's preferred)
Experience with person-centered planning, case coordination, or working with adults with developmental disabilities
Familiarity with documentation platforms like Therap or similar systems
Excellent organizational, communication, and interpersonal skills
Comfortable navigating both clinical and relational aspects of member care
Certified or willing to be trained in medication administration per licensing standards
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to Commute:
Oceanside, CA 92056 (Required)
Ability to Relocate:
Oceanside, CA 92056: Relocate before starting work (Required)
Work Location: In person
Mid-Level Habitat Restoration Specialist
Support Specialist Job 32 miles from Riverside
Who We Are Dudek is a leading environmental, planning, and engineering firm that help public and private clients plan, design, and build projects that improve communities' built and natural infrastructure. Founded in 1980, Dudek has grown steadily to more than 800 professionals across the U.S. and received the Top Workplace Award for 2024.
As a 100% employee-owned company, Dudek's culture rewards smart, productive team members with ownership, professional development, and financial benefits. We seek creative, pragmatic problem-solvers working at the intersection of science, engineering, regulations, and multiple stakeholders' interest to help clients achieve project goals.
We encourage collaboration, sustainability, and innovation.
At Dudek, we abide by shared values:
Trust: We trust each other to use good judgment.
Respect: We act professionally and treat each other fairly.
Teamwork: We come together, share openly, and apply diverse perspectives.
Fun: We take our work seriously…not ourselves.
Well-Being: We care about each other's health, safety, and total wellness.
Our culture is the foundation of who we are and how we work. We empower our employee-owners to invest in our local communities and themselves through initiatives that make Dudek a great place to work! Our cultural programs include:
DuGreen: Our sustainability initiative, which works to improve our environmental footprint
DuGood: Our philanthropic initiative, which seeks to support the communities in which we live and work through fundraising challenges, office-based giving and opportunity to take a paid volunteer day each year
eDUcate: Our educational outreach program where we aim to foster interest in our work and careers in the environmental and engineering field by participating in educational events in our communities
DuWell: Our wellness initiative, aimed at providing education on wellness, benefit resources, and preventive care
At Dudek, we recognize that different perspectives, inclusivity, trust and belonging build a stronger culture and add value to our firm. Dudek's Employee Resource (ERGs) operate as diversity champions within Dudek and create a safe space for underrepresented employees and their allies to support, collaborate, network, and brainstorm ways to make Dudek's work community more inclusive. We proudly support our 4 Employee Resource Groups (ERGs):
Women at Dudek
Members of the Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) community
Black, Indigenous, and People of Color (BIPOC) employees
Disabled employees (all disabilities, seen / unseen)
Learn more about our culture.
About The Job
We are currently seeking a full-time, self-motivatedindividual with proven professional experience in ecological restoration to join our Habitat Restoration Team. This position will have abundant professional growth and career advancement opportunities as well as expanded responsibilities consistent with the recipient's skills and motivations.
Proposed salary range: $70,000 to $105,000 annually*
Final agreed upon compensation will be based on a variety of factors including but not limited to an individual's related experience, education, certification, skills, and work location
Learn more about the projects you will have the opportunity to shape.
Who You Are
To thrive at Dudek, you should be comfortable with accountability, collaboration, flexibility while being a resourceful and independent thinker. We look for curious, solution-focused people who can adapt quickly to an ever-changing industry. There is no single way to solve a problem, so we encourage innovation.
Duties and Responsibilities (may include some or all of the below):
Lead the development of written restoration planning and design documents including Habitat Mitigation and Monitoring Plans and Conceptual Restoration Plans
Lead and conduct field work associated with site assessments and long-term biological monitoring of mitigation/restoration sites
Collect field data utilizing point intercept transect, quadrat, relevé, and other sampling methodologies
Conduct statistical analysis of collected data sets
Prepare written technical reports including site assessments and annual monitoring reports for habitat restoration projects
Perform observations of restoration implementation/construction and prepare punch list field reports for projects
Lead design and planning for mitigation, revegetation, and restoration projects
Interpret habitat assessments, vegetation mapping, and other general biological resources surveys and report documents
Manage projects including project workflow, budget tracking, financial performance, sub-consultant coordination, etc
Draft scopes and costs for proposal efforts.
Assist with resource agency permitting
Coordinate with in-house biologists, restoration ecologists, landscape architects and engineers.
Conduct habitat assessments, rare plant surveys, vegetation mapping, jurisdictional delineations, and other general biological survey assignments
Minimum Requirements
B.A. or B.S. in Restoration Ecology, Environmental Science, Earth System Science, Biology, Landscape Architecture, or other applicable environmental field with strong ecological background
4-10 years of experience in habitat restoration planning and implementation
Excellent verbal and written communication skills and ability to draft and edit technical documents
Able to conduct strenuous field work in hot weather (over 100 F) and in steep terrain conditions. Work may involve assignments in remote locations with overnight stays and working individually
License to legally operate a motor vehicle in the State of California
Must possess a valid driver's license and have active personal automobile liability insurance by first day of employment
* As a federal contractor, successful candidates are required to pass the following pre-employment requirements prior to beginning employment: pre - employment drug test and background check.
Preferred Qualifications
Demonstrated expertise in one or more of the following: wetlands restoration, coastal nature-based design, sensitive species habitat restoration, rare plant species restoration, restoration design (landscape architecture), restoration engineering, invasive species management and pesticide application (Pest Control Advisor), land management planning and implementation, or mitigation banking.
Ability to act independently in the development of new projects and/or lead business development efforts in collaboration with the Habitat Restoration Practice Director
Ability to provide QA/QC technical review of habitat restoration documents based on informed expertise and project experience
Experience with Resource Agency coordination related to mitigation projects
In depth knowledge of local ecology, plant communities, hydrology, soils, and native and non-native plant species
Fluency in restoration concepts and ecological processes
Experience and knowledge of the environmental policies and regulations which may require restoration work to be performed, and that may constrain various approaches to restoration design and implementation
Experience with mitigation banking and/or In-Lieu Fee programs
Excellent technical writing skills
Physical Requirements
Working Conditions:
This job operates in a remote or office-based environment and this role routinely uses standard office equipment such as computers, phones, printers, etc
This job requires occasional project site visits-based outdoors which can include excessive noise, uneven walking surfaces, extreme weather, moving vehicles and equipment
Physical Requirements:
The physical demands described here are representative of those that must be met in order to successfully perform the essential functions of the job.
This job requires working on a computer, sitting or standing for long periods of time in an office or remote office setting
This job requires attending meetings, both in person and virtually as well as speaking on the phone with peers, clients, etc. Speaking, hearing and listening are required
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perks of Being a Dudekian
At Dudek we will provide you with a competitive salary in an environment that promotes growth, career development, and a flexible work-life balance. Dudek offers an array of benefits, from medical, dental, and vision coverage, to the discretionary bonuses, based on firmwide, divisional, and individual performance.
We also offer a yearly merit review, an employee stock ownership program, and dog friendly offices! To honor our key value of well-being, Dudek provides generous Paid Time Off (PTO) packages for both salaried and hourly employees. If you're tired of an overly bureaucratic decision-making process and want to be part of a work culture that puts its employees first, speak with your recruiter to learn more about the great perks of being a Dudekian.
Dudek is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Dudek is a U.S.-based employer. All positions are based in the U.S. and require U.S. work authorization.
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Patient Support Specialist
Support Specialist Job 46 miles from Riverside
Goodlife is a face paced, high volume medical office. We are looking for a positive personality that enjoys the fast paced, multi-tasking environment. The right candidate has a big heart and enjoys helping people. This individual will also be incredibly organized and has exceptional communication skills. This position reports directly to the Clinic Manager.
Responsibilities:
Managing the clinic's schedule daily
Facilitating and optimizing patient flow throughout the clinic
Handling patient questions and calls with professionalism and confidence
Following all clinical and administrative protocols
Being exceedingly friendly to patients and staff
Answering multiple phone lines
Scheduling and checking patients in and out
Use communication skills to successfully de-escalate conversations if a patient has an issue or problem.
Patient insurance verification for benefits
Collaborate with medical practitioners, administrative staff, and support teams to ensure seamless clinic functioning.
Monitor and maintain adequate clinic supplies and equipment, coordinating procurement when necessary.
Implement and improve administrative processes to increase clinic efficiency and productivity.
Qualifications:
Bachelor's Degree preferred
Computer skills required to manage patient information and ensure effective clinical workflows and documentation in the electronic medical record (EMR)
Ability to work well within a team setting
Interest in clinical/healthcare operations
Excellent organizational and problem-solving skills, with the ability to multitask and prioritize effectively.
Exceptional communication and interpersonal skills, with the ability to work collaboratively with various stakeholders.
Proficiency in using clinic management software and computer systems.
A passion for delivering excellent patient care and a commitment to continuous improvement.