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  • Regional Administrative Support Supervisor - St. Paul Market

    Anywhere Real Estate

    Support specialist job in Saint Paul, MN

    At Anywhere Real Estate our mission is clear. We are reimagining the home buying and selling journey while leading the industry into the future. Coldwell Banker Realty has an exciting opportunity for you to be a part of it! The Regional Support Supervisor provides critical administrative, operational and customer service support to our Coldwell Banker branch offices, leaders, and agents in a specified pod of regional offices. This role serves as the first point of escalation, and they manage the workflow of the team while ensuring there is coverage in all offices. They provide coaching to the Regional Support Specialists (RSS) in their pod. In addition to Supervisor responsibilities, the role assists with supporting the particular office they work out of. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including; partnering with branch leaders, acting as a liaison with our different departments and business partners, processing agent transactions and office administration. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives. **This role will require frequent travel to offices in the assigned pod.** **Responsibilities:** **Supervisor Expectations:** + Serve as the first point of escalation for branch and team while managing Regional Support Specialist (RSS) workflow and office coverage. + Coach and mentor RSS's in the pod and manage RSS Team huddles. + Partner with Branch Managers on administrative and agent needs. + Provides RSS Leadership with performance feedback on the team and encourages positive communication and collaboration. + Manage compliance issues. **Branch Leader Support:** + Collaborate with Branch Manager to maintain office promotional items, sales meetings, new agent orientations and office culture **Agent Support:** + Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business + Support Agents with any technology, process or operationally related questions + Promote a friendly, inclusive office culture that reinforces our agent value proposition + Work with Agent Onboarding Team to ensure successful agent onboarding **Office Organization:** + In collaboration with our facilities and IT partners, ensure all items in the office remain in working order and the office operates smoothly. + Ensure needed office supplies are sufficiently stocked and organized, mail is distributed **Transaction Support:** + Ensure our agents' transactions are efficiently and accurately processed to ensure that commission payments are timely. Scan physical checks if needed, + Point of contact for following up on missing documentation or escalation of transactional issues. + Database entry and updates - MLS, Transaction Manager + Systems review of Trident and transaction manager, issue resolutions submitted through OnBase **Qualifications:** + 2 or more years of office administrative support experience required; leadership experience strongly preferred + 1 or more years customer service experience preferred; Prior Real Estate office experience preferred + Strong written and verbal communication skills with a strong focus on positive outcomes and satisfaction + Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software + Proficiency with Microsoft Office + Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams + Customer focused, delivery oriented, ability to multi-task + Willingness to be "nimble" and adjust priorities as needed **Anywhere is proud to offer a comprehensive benefits package to our employees including:** + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays, Vacation Time, and Sick Time + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Tuition reimbursement for approved programs + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups \#indjobs Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $38k-53k yearly est. 1d ago
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  • Key Account Support Specialist

    Advantage Solutions 4.0company rating

    Support specialist job in Minneapolis, MN

    Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr. Market Type: Hybrid Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats Develop and conduct negotiations to maximize profitability and maintain positive relationships Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement Analyze performance metrics of assigned clients and make recommendations for improvement Recommend ways to improve business margin for clients and recommend action plans Strategize on how to maximize marketing spend to achieve client's financial goals. Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting Drive cross-collaboration among all other internal teams Analyze data reports to ensure financial performance meets forecasted targets Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports * This position does not have supervisory responsibilities for direct reports Indirect Reports * Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities Strong presentation skills Excellent interpersonal and organizational skills Working knowledge of syndicated data Proficiency in Microsoft Excel Intermediate or advanced computer skills Strong written communication and verbal communication skills Conflict management skills Demonstrated ability to provide cross-functional leadership Well-organized, detail-oriented, and able to handle a fast-paced work environment Flexible and adaptable, able to change and alter according to changes in projects or business environment Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Job Will Remain Open Until Filled
    $18.5-26.4 hourly 6d ago
  • Client Support Associate - Minneapolis

    Ameriprise Financial, Inc. 4.5company rating

    Support specialist job in Minneapolis, MN

    Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Managers for sales presentations and interactions with clients. First call resolution, setting up a Client Support, Relationship Manager, Associate, Client Relations, Financial Planning, Support, Business Services
    $45k-68k yearly est. 1d ago
  • Online Support Associate - Seasonal

    2Nd Swing Golf

    Support specialist job in Minneapolis, MN

    Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued and are encouraged to work hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment Position Summary: The Online Fitting & Support team works hard to offer excellent customer service to all 2nd Swing golfers and plays a very important role in helping to achieve our mission of Best-in-Class Service. The Online Support Associate plays an integral role at 2nd Swing because of their ability to positively impact a very large number of golfers and their experiences. This is an in-office seasonal role. The ideal candidate will have a very good understanding and passion for the game of golf, be successful in creating customer relationships, and have previous call center or retail-store experience. A positive attitude, high energy, and dedication to professionalism are traits that we look for in potential candidates. We are looking for these individuals who are willing and able to handle multiple tasks, possess great communication skills, and have the desire to learn. Responsibilities: Achieve a high level of golfer engagement and satisfaction through all touch points Communicate and manage queue of golfers via phone, email and chat Work with manufacturers to confirm warranty inquiries Track and locate golf equipment Educate promotional trade-ins to golfers Reattribute inventory Engage in continuous training around product and equipment Contribute to team effort by accomplishing related tasks as needed Preferred Qualifications: Familiarity with: NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal eCommerce experience Excellent communication and problem solving skills Personable, energetic, and professional with a passion for the game of golf Required Qualifications: 1 year of customer service, sales or call-center experience Basic understanding and willingness to learn about golf equipment Physical Requirements: Ability to work 40 hours per week, including weekends Prolonged periods of sitting, standing and bending. Compensation: $18 - $24 per hour, based on previous experience Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-24 hourly 1d ago
  • Operations Support Specialist

    Canteen One

    Support specialist job in Minneapolis, MN

    Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free onsite parking - Free office coffee and pantry - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. A fresh approach to great results The Operations Support Specialist is a key operations-facing role responsible for coordinating client rollouts, managing local team transitions, resolving field service issues, and ensuring smooth communication between Canteen corporate teams and local operators. This position supports high-volume project work, including new location openings, service escalations, and ensures operational compliance. The ideal candidate thrives in a fast-paced, detail-oriented environment and has a strong background in customer service, project coordination, and communication. This role is not IT-focused or technical, but rather operational and service-oriented. In-Office Requirement: Work in-office at least 4 days per week at our Minneapolis North Loop office. Essential Duties & Responsibilities Coordinate new client rollouts, location openings, and program changes with Canteen local teams. Track progress, communicate timelines, and ensure deadlines are met. Serve as the first line of escalation for unresolved service issues from customer service, implementation, or client teams. Communicate and resolve service delays, billing discrepancies, and rate issues with local team leaders. Maintain accurate documentation and system data in internal tools (e.g., JDE, project trackers). Follow up with local teams to resolve unpaid machine or inventory issues; support reconciliation efforts. Collaborate with Customer Service and Field Support to resolve billing and payment-related concerns. Provide project updates and operational feedback to management and division leadership. Contribute to team success by supporting cross-coverage. Qualifications High school diploma required; post-secondary education is strongly preferred, and a Bachelors' degree preferred 1+ year of relevant customer service or operational support experience with a bachelor's degree, or 3+ years without Strong communication, organization, problem-solving and interpersonal skills Intermediate Microsoft Word and MS Excel experience - not just data entry: calculations, VLOOKUP, data manipulations, etc. Ability to manage multiple priorities, meet deadlines and follow-through Comfortable working in systems and tools to enter, track and manage operational data, and run reports Strongly Preferred: Experience managing accounts, projects and clients/vendors Preferred: JD Edwards or other ERP tools If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now! Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Amenities: Medical, dental, vision, supplemental insurance, PTO, holidays, matching 401(k); Trendy North Loop location; Free Parking; Dress for your Day every day; Complimentary snacks, fruit, and coffee/tea/hot cocoa; Paid time off to volunteer for corporate sponsored events; Sporting event tickets frequently raffled off; Discount Marketplace (discounts and products from thousands of retailers, restaurants, hotels, etc.); Multiple company sponsored social events per year, etc. Key words: Implementation Coordinator, Contract Management
    $34k-54k yearly est. 2d ago
  • Wires Support Specialist

    United Bankers' Bank 3.9company rating

    Support specialist job in Richfield, MN

    As a Wires Support Specialist at UBB, you'll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB's wire transfer operations. Position is in our Richfield MN office and hours for this position will rotate among the following shifts: 7:00am to 3:30pm CST 8:00am to 4:30pm CST 8:30am to 5:00pm CST 9:45am to 6:15pm CST Essential Responsibilities * Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system. * Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system. * Monitors and processes wires queues on correspondent wire system and UNET. * Confirms amounts and details of faxed/emailed international wires with authorized customers. * Manage Excel spreadsheets for specific types of wire activity. * Monitors UBB account balance with FRB to eliminate occurrence of overdrafts. * Notifies management of any questionable information or suspicious transactions. * Reconciles incoming and outgoing wires to Federal Reserve Bank's report, and correspondent wire systems reports. * Performs appropriate GL and DDA entries to reflect the day's activities and foreign dollar wires. * Processes customer requests via phone, fax, and email and assists customers with UNET transactions. * Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries. * Processes requests for the purchase of foreign dollar wires via select vendors. * Reconciles US Dollar International wires on correspondent wire system sent to Vendor. Monitors wires against OFAC watch-lists and decisions matches. * Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds. * Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a "team" approach. * Duties as assigned. Knowledge, Skills & Abilities * Associate's degree in Business, Accounting or related field with 2+ years banking experience preferred * High School Diploma or equivalent with 4+ years banking experience considered * High attention to detail * Basic accounting or bookkeeping knowledge * Windows, Microsoft Edge, typing and 10 key accuracy Benefits * Medical, Dental, and Vision * HSA with a generous company contribution * Medical and Dependent Care Flexible Spending Accounts * 401(k) plan with a 3% company contribution, plus up to an additional 1% match -Roth option available * 12 Paid holidays To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at about-us/careers. Pay Range * $22.34 - $29.78 hourly; depending on education, qualifications, experience * Annual bonus target: 5% of annual pay dependent on company and personal performance Headquartered in Richfield, MN and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our " First for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority. United Bankers' Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
    $22.3-29.8 hourly 2d ago
  • Customer Service Support Specialist

    Russell Tobin 4.1company rating

    Support specialist job in Wayzata, MN

    Russell Tobin's client a global food and agricultural companyis hiring a Customer Service Support Specialist in Wayzata, MN. Job Title: Customer Service Support Specialist (Order Management) Pay Rate: $18 - 19.66/hr Schedule: Monday-Friday, 7:45 AM-4:15 PM CST Type: Contract (Possible Temp-to-Hire) Location: Wayzata, MN Interview Type: In-person Background Check: Required Position Overview We are seeking a Customer Service Support Specialist to assist with routine order management and customer enabling activities. This role supports established processes related to order intake, confirmation, processing, and fulfillment. The ideal candidate will help ensure smooth internal operations and contribute to a seamless customer experience. Key Responsibilities Assist in identifying obstacles in internal order management processes and coordinate corrective actions with internal teams. Update internal stakeholders on order status, delays, or issues. Generate order-related documentation following established procedures. Resolve basic administrative or clerical issues related to order confirmation, processing, and fulfillment. Review simple customer orders for credit checks, contract alignment, pricing accuracy, stock allocation, and transportation availability. Follow standard procedures to provide order status, invoice details, and contract balance information to customer-facing representatives. Handle moderately complex clerical, technical, or customer support tasks under general supervision. Escalate more complex issues to appropriate staff. Perform other duties as assigned. Required Qualifications High school diploma or equivalent 1-2 years of experience in mail or delivery services Basic computer skills (Microsoft Outlook, Word, Excel) Effective written and verbal communication skills Ability to lift up to 35 lbs. Preferred Qualifications Entry-level customer service experience Technical experience with MS Office and Outlook 1-2 years of dock experience Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $18-19.7 hourly 1d ago
  • Scorecard Specialist

    Compeer Financial 4.1company rating

    Support specialist job in Lakeville, MN

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $62.7k-89.4k yearly 2d ago
  • Help Desk Technician

    Premium Waters 4.3company rating

    Support specialist job in Minneapolis, MN

    We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly Auto-Apply 12d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Saint Paul, MN

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 47d ago
  • Computer Field Tech Position-Roseville MN

    BC Tech Pro 4.2company rating

    Support specialist job in Saint Paul, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Technical Support Specialist/Customer Service

    Collabera 4.5company rating

    Support specialist job in Golden Valley, MN

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************
    $67k-90k yearly est. 2d ago
  • Technical Support Specialist

    Artech Information System 4.8company rating

    Support specialist job in Golden Valley, MN

    Job Title: Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-74k yearly est. 2d ago
  • Technical Support Specialist

    Alula LLC 3.2company rating

    Support specialist job in Saint Paul, MN

    ALULA is the leading professional security, IoT and smart home company. ALULA's flexible solutions enable our partners to efficiently adapt to the needs of today's modern home and business owners. We provide our customers with fully integrated solutions that encompass everything from hardware and embedded firmware to cloud software and mobile apps. We are seeking an experienced, reliable and results-oriented Technical Support Specialist who enjoys working in a growing multi-state business. In this position, the main focus will be to answer phone calls, e-mails, and live chat support as they come in under the direction of the Tech Support Leader. This role requires strong attention to detail and complete confidentiality. Essential Functions including but not limited to: Work daily on a computer to provide information & support for customers. Troubleshoot and resolve customer service inquiries while building a relationship with the customer Defuse situations and escalate calls to the proper supervisor. Transfer incoming calls to the appropriate departments. Find common problems and report any on-going issues to the proper supervisor. Keeps abreast of product features, capabilities and advancements and maintains a high degree of product knowledge. Communicates customer feedback, trends and issues to the team and leadership. Perform special projects as directed by management Travel less than 10% Telecommuting less than10% Work Schedule: 11:00 AM - 8:00 PM Other duties as assigned Education, Work Experience and Skill Requirements: High School diploma or equivalent required. Technical certifications or degree is a plus. Strong customer service skills and must feel comfortable with answering phone calls daily to help resolve issues. Ability to learn quickly and apply common sense problem solving. Proficiency on computers. This position requires a lot of multi-tasking with multiple windows open. A strong background in providing customer service over the phone. One-year prior experience in the Alarm industry with basic knowledge of Control Panels (DSC, Honeywell, Vista, Etc.), how panels communicate, etc. preferred. Excellent organization and time management skills with an ability to think proactively and prioritize work Ability to communicate effectively and professionally both verbally and in writing with internal and external clients. Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software Ability to handle sensitive information with the highest degree of integrity and confidentiality Flexible and able to accommodate changing priorities and directions in a fast pace environment Ability to work independently as well as in a team environment Come join a market leading company that is fun, humble and committed to their employees and partners. We have a collaborative team culture and we help make lives safer every day. You will have access to products to keep your home protected. We offer competitive compensation, great benefits, PTO and so much more. We are an Equal Opportunity Employer Ready to join an innovative company? Apply now… For more information please visit: *************
    $34k-64k yearly est. Auto-Apply 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Roseville, MN

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $40k-56k yearly est. 60d+ ago
  • Technical Support Specialist

    Getac, Inc. 3.4company rating

    Support specialist job in Minneapolis, MN

    Job Description The Company: Getac is comprised of a passionate team that takes pride in its our tight-knit culture. We are committed to our employee fulfillment by providing a flexible work schedule, honoring achievements, and maintaining a supportive working environment. Getac strives to promote an inclusive culture to create a workplace that reflects the diversity of the communities it serves. We are looking for growth mindset team members to help lead the way. We provide mobile rugged computing and video solutions, software, and cloud services to challenging work environments such as military, industrial, law enforcement, public safety, healthcare, and utility companies. We are a team full of employees that believe in by working together we win together. We offer a generous health care policy, PTO, and 401(K) with a 3% Contribution. We believe in making a difference every day. We offer performance- based bonuses. The Position: Getac has an opportunity for a Technical Support Specialist to join the team and provide proactive, responsive, and clear direction to current customers and internal Solutions Architects. The Tech Support Specialist will support our commitment towards providing exemplary service and surpassing customer expectations at every opportunity. Essential Job Duties Maintain professional and friendly relationships with customers Provide exceptional customer service support and assistance to clients. Communicate with clients using phone and email correspondence to resolve issues. Troubleshoot complicated hardware and software issues. Perform troubleshooting in a live production environment. Organize, maintain, and update CRM ticketing system. Work as needed to fulfill caseload requirements which may include on-call duties. Assist in service duties as necessary Field customer questions about general functionality and usage of the software systems. Validate customer reported issues in a professional manner. Provide appropriate solution/escalation based on analysis of customer reported issues. Triage issues and escalate as necessary to L2 or L3 engineers Experience & Education: 2+ years software/hardware technical support experience is required. Strong verbal and written communication skills are required. Network IT experience is preferred. Experience with Windows Server (OS, Networking) environment is required. Experience working with Law Enforcement/Military Familiarity with network security concepts including firewalls, anti-virus and IDS/IPS. Experience with wireless/wired networking and VPN solutions is a plus. Associate degree in electronics/IT (or equivalent professional certifications/experience) is preferred Education/Licenses/Certifications Travel: Minimum Travel for Company meetings. The Location: Getac is located in Irvine, CA but this position would be a hybrid (3 days in office) position located in our Bloomington, MN office. Why Should You Apply? • Great Benefits, interesting work • Reasonable Hours to preserve a positive work/life balance • Engaging, supportive culture - we have FUN! *No outside recruiting is required Getac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $42k-80k yearly est. 12d ago
  • Tier 1 Support Specialist / Information Technology Spec 1

    Metropolitan State University 4.0company rating

    Support specialist job in White Bear Lake, MN

    All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 1 Support Specialist / Information Technology Spec 1 Institution: Century College Classification Title: Information Technology Spec 1 Bargaining Unit / Union: 214: Minnesota Association of Professional Employees City: White Bear Lake FLSA: Non Job Exempt Full Time / Part Time: Full time Employment Condition: Classified - Unlimited Salary Range: $25.54 - $38.34 Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States. Job Description Position Purpose This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams. Position Responsibilities Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person. Maintain college computing hardware and software. Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs. Salary Range: $25.54 - $38.34/hour (DOQ - Salary Placement will be done at time of hire.) Minimum Qualifications Two years of experience in a help desk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience). Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems. Basic working knowledge of one or more network operating systems, including administration of user accounts. Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience. Physical Requirements This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting. This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment. Preferred Qualification Experience supporting technology usage in an educational setting. Strong customer service experience and skills. Knowledge of Extron integrated multimedia control systems and their programming. Other Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held. This position requires successful completion of employment references and a driver's license background check. Work Shift (Hours / Days of work) Monday - Friday 9:30am - 6:00pm Telework (Yes/No) Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process. Application Procedure To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources. Internal Applicants - Please make sure your applications materials reflect how you appear in Workday. All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for “Browse Jobs - Employees” in Workday via the search bar at the top to view open positions. External Applicants - Please make sure to use your legal name on your application materials. Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State. Please upload the following documents to your application. Cover letter/letter of interest. Current resume. You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents. These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process. Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to **************** For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information. About Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year. We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training. With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community. As a “community” college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners. Century College. Discover What's Next! To learn more about Century College or Minnesota State, visit ************************ or ***************** For questions, please contact Century College Human Resources at **************** Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************. Link to Century College's Non-Discrimination Statement ************************about/non-discrimination-statement Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. Desired Start Date: 02-25-2026 Position End Date: Open Date: 01-08-2026 Close Date: 01-08-2026 Posting Contact Name: Kim Claggett Posting Contact Email: ************************
    $25.5-38.3 hourly Auto-Apply 12d ago
  • Tier 1 Support Specialist / Information Technology Spec 1

    Minnesota State 3.5company rating

    Support specialist job in White Bear Lake, MN

    All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 1 Support Specialist / Information Technology Spec 1 Institution: Century College Classification Title: Information Technology Spec 1 Bargaining Unit / Union: 214: Minnesota Association of Professional Employees City: White Bear Lake FLSA: Non Job Exempt Full Time / Part Time: Full time Employment Condition: Classified - Unlimited Salary Range: $25.54 - $38.34 Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States. Job Description Position Purpose This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams. Position Responsibilities * Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person. * Maintain college computing hardware and software. * Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs. Salary Range: $25.54 - $38.34/hour (DOQ - Salary Placement will be done at time of hire.) Minimum Qualifications * Two years of experience in a help desk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience). * Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems. * Basic working knowledge of one or more network operating systems, including administration of user accounts. * Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience. Physical Requirements * This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting. * This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment. Preferred Qualification * Experience supporting technology usage in an educational setting. * Strong customer service experience and skills. * Knowledge of Extron integrated multimedia control systems and their programming. Other Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held. This position requires successful completion of employment references and a driver's license background check. Work Shift (Hours / Days of work) Monday - Friday 9:30am - 6:00pm Telework (Yes/No) Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process. Application Procedure To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources. Internal Applicants - Please make sure your applications materials reflect how you appear in Workday. All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs - Employees" in Workday via the search bar at the top to view open positions. External Applicants - Please make sure to use your legal name on your application materials. Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State. Please upload the following documents to your application. * Cover letter/letter of interest. * Current resume. You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents. These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process. Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to **************** For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information. About Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year. We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training. With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community. As a "community" college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners. Century College. Discover What's Next! To learn more about Century College or Minnesota State, visit ************************ or ***************** For questions, please contact Century College Human Resources at **************** Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************. Link to Century College's Non-Discrimination Statement ************************about/non-discrimination-statement Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. Desired Start Date: 02-25-2026 Position End Date: Open Date: 01-08-2026 Close Date: 01-08-2026 Posting Contact Name: Kim Claggett Posting Contact Email: ************************
    $25.5-38.3 hourly Auto-Apply 12d ago
  • IT Executive Support Specialist

    Nvent Electric Plc

    Support specialist job in Saint Louis Park, MN

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Be the primary point of contact and escalation for Executive and C-suite users. Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise. Expedite issue resolution for executives by coordinating across IT teams. Strong teamwork skills to collaborate effectively with other team members. Work with key stakeholders across different business segments to understand their needs and provide technical solutions. Troubleshoot moderate to complex hardware, software, network, and operating system issues. Lead projects to improve IT operations and systems. Collaborate with various groups to understand their technology needs and challenges. Take ownership of issues to ensure timely resolution according to SLA. Analyze, diagnose, and resolve moderately complex end-user problems. Provide remote support for systems and applications. Expedite issue resolution by coordinating with team members and management. Accurately document details of issues, troubleshooting, and resolutions. Maintain knowledge base articles to assist other technicians. Identify appropriate assignment groups and transfer tickets accordingly. Provide on-call support during non-business hours when needed. Other duties as assigned YOU HAVE: Ideally 5+ years of experience in enterprise IT support Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs Ideally 5+ years supporting Windows and iOS environments in large enterprises Expertise supporting Microsoft Teams, conference rooms, and boardroom Logitech Tap and Crestron device experience a plus Expert knowledge of Windows 10/11, Office 365, iOS, device management. Experience with SCCM, Azure AD, Active Directory, O365 Experience with disk imaging including PXE booting devices using SCCM. Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience supporting the deployment and changes of networking infrastructure. Maintain accurate inventory of IT assets. Strong leadership and project management skills. Ability to manage executive relationships with poise and professionalism. Strong problem solving and advanced troubleshooting skills. Excellent written and verbal communication abilities. Detail-oriented with strong documentation skills. Ability to meet physical demands of role. Desire to continuously expand your technical knowledge. Experience working with ticket management systems (FreshService experience a plus). . WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range: $26.10 - $48.50 Per Hour Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-OR1 #LI-Onsite #INDOTH
    $26.1-48.5 hourly Auto-Apply 60d+ ago
  • Client Support Specialist - Full-Time

    Pinnacle Services Incorporated 4.1company rating

    Support specialist job in Golden Valley, MN

    Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Professionals! Our Direct Support Professionals have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. We have a variety of full time and part time shifts available in Golden Valley Duties and Responsibilities Job duties and responsibilities of the position vary to meet the needs of persons served but may include: Meal planning/preparation. Facilitation of community activities by using company vehicles. Assisting with personal and medical cares (helping with dressing, bathing, etc.) Behavior management. Medication administration. Available Shifts We have three shift types available all seven days of the week: Mornings- 6am-2pm Evenings- 2pm-10pm Overnights (Awake or Asleep)- 10pm-6am Salary Description Direct Support Professional $16.00-$18/hour Traditional Benefits for Full-Time Employees Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K Eligible to contribute 6 months from start date. Locations Available Golden Valley Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others. Requirements Required Qualifications Have a passion for helping others and is willing to assist persons served with their varying needs. Must be 18 years or older. Must successfully clear a background check. Current driver's license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options. Preferred Qualifications Previous direct care experience. CPR/AED certified (will train if missing qualification). Requirements: Previous experience working with individuals with developmental disabilities, mental health diagnoses, and/or behavioral health support needs. Previous experience administering medication. CPR certified or willingness to complete certification within first week of employment. Successful DHS background study. PI7701c0e1943e-31181-36390148
    $16-18 hourly 8d ago

Learn more about support specialist jobs

How much does a support specialist earn in Saint Paul, MN?

The average support specialist in Saint Paul, MN earns between $25,000 and $51,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Saint Paul, MN

$36,000

What are the biggest employers of Support Specialists in Saint Paul, MN?

The biggest employers of Support Specialists in Saint Paul, MN are:
  1. Brightpath LLC
  2. RSM US
  3. RS EDEN
  4. Advantage Solutions
  5. Lutheran Social Service of Minnesota
  6. Touchstone Mental Health
  7. Dsi
  8. Savvior
  9. Brightpath
  10. Vontier
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