Support Specialist jobs in Saint Peters, MO

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications. What's Included in Tech Fundamentals - Up to 20 weeks of instructor-led virtual training - Opportunity for a paid internship or a project-based learning experience - Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential - Exposure to Microsoft, Cisco, AWS, and other leading technologies - Mentoring from senior-level IT professionals - Employment readiness workshops - Job placement assistance with access to a wide range of top employers - A full range of ongoing social service and personal development support Who is Eligible Young Adults - 18-26 years of age High school diploma or equivalent - Legally authorized to work in the US - Located in or near the following cities:Baltimore, Brooklyn/New York City, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, Dayton Military Veterans and Military Spouses - Over 21 years of age - Legally authorized to work in the US - Must be one of the following: Transitioning active-duty service member through the DoD SkillBridge program / honorably discharged / member of the Guard or Reserves - In or near the following cities: Baltimore, Dallas, San Antonio, Houston, Detroit, Newark, St. Louis, Kansas City, Raleigh, Dayton

A client of Innova Solutions is immediately hiring for a Support Integration Specialist. Position Type: Full-Time Contract Duration: 6 months As a Support Integration Specialist, you will: Estimate, plan and execute the logistics work statement Manage and monitor support engineering data development (provisioning) Manage customer's spare hardware requirements Develop and maintain documentation per the Contract Data Requirement Lists (CDRLs) Assist with hardware obsolescence Manage the Return of Repairable (ROR) process Interface with internal and external customers Develop operational procedures for spares management, inventory, ROR requirements, etc. The ideal candidate will have: Must have 1 years' experience with working in a team environment with a variety of stakeholders and teammates Minimum of 1 years' experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word Minimum of 1 years' logistics experience Clearance Required: Active Secret Clearance Preferred Qualifications: Experience in the aviation industry Experience in Project Management Experience working on provisioning (SLICwave) requirements Experience with CMPRO, BESSy, & GOLDesp Typical Education / Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience, 10 years' related work experience, etc.). Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Suraj Malhotra ************ ********************************** PAY RANGE AND BENEFITS: Pay Range*: Between $35 to $40 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: ******************************** Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at ************************************************************** and earn $250-$1,000 per referral. Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

The Heavy-Duty Truck Parts Application Support Engineer will be a key member of our team, responsible for providing technical expertise and support related to heavy-duty truck parts, particularly in the context of application and integration. This role involves assisting customers and internal teams with identifying and resolving technical issues related to heavy-duty truck parts and components. The ideal candidate will have strong technical knowledge of heavy-duty truck systems and parts, excellent communication and problem-solving skills, and a commitment to providing superior customer service. Primary Duties: Serve as the technical point of contact for customer service teams, end-users, and internal sales team members, providing accurate technical information on heavy-duty truck parts. Represent Product Engineering in the warranty/claims process, providing customers with an efficient and seamless experience. Troubleshoot technical issues and provide solutions related to parts identification, application, and functionality Track all calls and communicate proactively any significant feedback or actions to the field sales team. Create and update technical documentation, including product specifications, application notes, troubleshooting guides, installation instructions and technical bulletins. Analyze and interpret data related to parts usage, technical issues, and market pricing. Identify and assess new product development opportunities through research of truck and axle manufacturer data, reviewing customer feedback, and coverage analysis. Collaborate with engineering, sales, manufacturing and marketing teams to ensure the smooth introduction of new products. Collect technical data and report to IMDS (International Material Data System) and refine the process of reporting this data. Collect product information for e-Commerce such as PIES (Product Information Exchange Standard) and report to OptiCat and improve the process of reporting this data. Create and maintain Bills of Material (B.O.M.) across electronic platforms such as NetSuite. Maintain accurate records in customer relationship management (CRM) tools. Contribute to the continuous improvement of support processes and documentation. Stay up-to-date on new heavy-duty truck parts and related technologies. Travel (limited) and meet with specific stakeholders if assigned. Qualifications: Bachelor's degree in engineering or a related field, or equivalent experience and training. Proven experience in a technical support role, preferably within the heavy-duty truck industry or a related field. Extensive knowledge of heavy-duty truck parts, systems, and components. Proficiency with computer systems and software, including Microsoft Office Suite (Excel, Word, Outlook). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, both written and verbal. Ability to work independently and as part of a team. Detail-oriented and accurate. Ability to learn quickly and adapt to changing priorities. Bilingual English/Spanish. Experience in highly customer facing roles preferred. Exceptional communication skills via phone, email and face-to-face customer interface situations. Experience in the automotive industry or with automotive repair preferred. Familiarity with interpreting technical drawings and diagrams. Knowledge of CAD software (e.g., Solidworks, Creo Parametric). Experience with e-Commerce platforms and systems. Physical Requirements: May require frequent lifting and/or moving of objects. May involve prolonged periods of sitting and computer work.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work Friday and Saturday overnight in the Crisis Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location St. Louis, MO Duration: 1 Year (with possible extension) JD : Should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove PCs . Must have good verbal and written skills, as well as ability to interact positively with clients. Candidates should have valid driver's license and reliable transportation. Work is done at various customer locations. Needs to be vetted for background check and drug test. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Candidate willwork from customer site. Additional Information For more information, Please contact Shubham ************

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in London and has a major presence throughout Europe, the Americas, Asia Pacific and emerging markets. Role Summary We are hiring for a “Technical Specialist - FX Application Support” based in the Capital Markets Foreign Exchange Division. The successful candidate will handle production support activities of all the applications in the CMFX bucket and will be working with teams in the UK, US, Sri Lanka, and Singapore to ensure near 100% availability. As part of the IT Capital Markets FX Support Team, you get to be involved with handling user support issues, problem analysis, and bug fixes with investigation analysis into key applications. Responsibilities Application Support and Configuration: Configures and maintains applications, proposes system changes, and supports business users by resolving errors and queries. CI/CD Pipeline Development: Develops and maintains CI/CD pipelines, integrates automated testing and security tools, and implements blue-green deployments and canary releases. Monitoring and Incident Response: Configures monitoring and alerting solutions using Datadog, Azure Monitor, and Application Insights. , responds to performance issues and security threats, and conducts root cause analysis implementing preventive measures. System Reliability and Performance: Ensures high availability and performance of services through monitoring and optimization. Incident Management: Responds to and resolves incidents, conducts post-mortems, and implements improvements to prevent recurrence. Automation and Tooling: Build and improve automation tools to streamline operations and reduce manual intervention. Capacity Planning and Scaling: Plans for future capacity needs and implements scaling strategies to handle growth. Collaboration and Documentation: Works closely with development teams to improve system reliability and maintain comprehensive documentation. System Monitoring and Maintenance: Regularly checks on performance, logs, and system uptime. User and Security Management: Handles user accounts, permissions, and applies security patches. Backup and Recovery: Performs backups, tests integrity, and implements disaster recovery plans. Software and Network Management: Installs updates, configures network interfaces, and solves issues. Scripting and Documentation: Automates tasks with scripts and maintains system documentation. Network Monitoring : Continuously monitors network performance and resolves connectivity issues. Configuration and Maintenance: Configures network devices, manages updates, and ensures optimal performance. Security Management: Implements and maintains network security measures, monitors for threats, and applies patches. Documentation and Reporting: Maintains detailed network documentation and generates performance reports. Technical Support and Training: Provides advanced technical support to users and trains junior staff on network protocols and standard processes. Incident and Recovery Management: Acts as Recovery Manager during major incidents, plans and implements recovery actions, and ensures timely escalation. Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests. Nice to have: Bachelor's degree in computer science, a related technical field involving software/systems engineering, or equivalent practical experience. At least 6 years of in hand experience in any FOREX Application product support or similar application support team. Compensation/Benefits Information: LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $84,100 - $140,300.Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Annual Incentive Plan (AIP/”bonus plan”). Target AIP rates will be commensurate with role level and posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG's Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Are you someone that wants to expand your career working in IT? Are you working in IT and want to expand your knowledge? Serco is seeking an Entry Level Help Desk Support to join our Help Desk Support Team to assist and provide support for our Serco employees and contractors in Scott AFB, IL - (On-Site). Serco supports various government contracts for companies all over the US and Canada. Our team provides tier one support to all Serco employees supporting those contracts throughout the country. You will be part of a 8-member team that works closely with Tier 2 and other various technical teams to deliver quality service and systems to Serco employees. The team provides outstanding customer service in support of the employees and contractors that promotes change and innovation. To support 24/7/365 global operations, we utilize a rotating shift work schedule Tuesday - Saturday OR Sunday - Thursday This position is contingent upon your ability to maintain/transfer your Secret clearance In this role, you will: Provides network tool triage troubleshooting/cyber security support to end user customers on a variety of network tool symptoms/customer network requests/automated alerts. Identifies, researches, and resolves technical problems. Responds to ITSM customer tracking tickets, customer chat rooms, telephone calls, email, OPS floor walk ups, and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. GET TO KNOW YOUR RECRUITER! Qualifications To be successful in this role, you will have: Active Secret security clearance required Must be a U.S Citizen An Associates Degree Or a High School Diploma/GED with minimum 3 years of specialized cyber or network experience in lieu of degree Minimum 1 year of specialized cyber or network experience Outstanding Customer Service Skills Additional desired experience and skills: Minimum 1 year of experience in 2 of the following: Troubleshooting IT environments Working directly with end users/customers Working with Active Directory or a similar tool End user Internet connectivity troubleshooting End user hardware/software troubleshooting Associates degree in an IT-related field A+/Net+ Certification Experience using Linux, Windows Server 11, and Cisco tools If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the salary range for this role is $39,330.26 to $58,995.39; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Mission Multiplier is currently seeking a Help Desk Technician I to support one of our government customers. Candidates must have a current Secret security clearance. This is an entry-level, onsite position at Scott AFB, IL that serves as A4 Client Support Administrator (CSA) for NIPR/SIPR. On-call duties after hours and weekend with a call rotation schedule. Job Responsibilities: Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Headquarters Air Mobility Command A4 Directorate. Creates remedy trouble tickets gathered from customer calls, walk-ins, and via self-service ticket system (A4 Service Request) in support of internal and external customers with hardware, software, network and system application request, and telecommunication system issues. Route calls to assign Help Desk Specialist to support and respond to customer computer issues. Maintains and updates records and tracking databases of mobile devices. Conducts in/out processing for in-bound and out-bound users. Laptop/desktop setup and support both unclassified and classified environment. Assist users with VPN access and other AF approved software and application services. Documents configurations and procedures. Assist with inventory and asset management for all IT equipment. Able to work as a team and follow established policy and procedure. Required Qualifications: High school diploma OR Associate's degree and 1-5 years related experience. Operating Systems (OS) Certification (Windows 11 OS, etc.) Experience with creating and managing desktop/laptop images. Current Active Secret security clearance. Information Assurance Technical (IAT) Level II Certification (CompTIA Security + CE) or equivalent IAW DoD 8570 requirements. Knowledge of general hardware and software maintenance and configuration, trouble ticket database configuration, general clerical procedures, and experience in office management is desirable. ABOUT MISSION MULTIPLIER Mission Multiplier is a certified small business headquartered in Huntsville, Alabama. We multiply the impact that clients can make against their mission objectives by providing cybersecurity subject matter expertise and thought leadership. Our goal is to multiply the successes that our clients achieve against their respective missions, while simultaneously enabling the missions of our employees - with the end result of securing and enriching the communities we serve - through the delivery of innovative cybersecurity solutions. EEO STATEMENT Mission Multiplier is community-focused first and commits to being an EEO employer. Because of this we do not and will never discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), disability, genetic information, or any other protected class characteristic protected by federal, state, or local law. If you require an accommodation, please email our Human Resources department at ************************ . BENEFITS Mission Multiplier offers a wide range of benefits, including: Group Life Insurance Voluntary Life/AD&D Insurance Medical Insurance Secondary/GAP Insurance Dental Coverage Vision Coverage Short-Term Disability Insurance Long-Term Disability Insurance Accident Insurance Critical Illness Insurance 401k (w/ employer match) after six (6) months of continuous service Mission Multiplier is committed to doing our due diligence in the job application process. Job applicants should be aware that background checks might be performed in order to receive subsequent employment with the company.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Hiring Department UA-Administration "University Advancement, the Missouri Institute for Mental Health (MIMH), and the Department of Economic & Community Development are seeking TWO an enthusiastic, detail-oriented Business Support Specialist II to provide essential business and office support that includes a broad range of responsibilities. One position will support University Advancement and the other will support the Missouri Institute for Mental Health, the Office of Economic and Community Development, and the Community Innovation and Action Center. The role requires a positive, responsible, proactive individual with strong interpersonal skills." Job Description * Assist the Associate Vice Chancellor, Directors, and Business Manager in business or fiscal administration for the departments. * Provide support in the processing, documentation and monitoring of unit budgets, funding, reimbursements, contracts, purchase orders, payroll, travel, billing and/or purchasing. * May independently or under the guidance of campus finance professionals establish internal accounts and recordkeeping systems and establish needed accounting support via campus-wide information systems. * Oversee and/or perform a range of diverse administrative activities for the department; serve as a central liaison with other departments in the resolution of a variety of day-to-day matters concerning the units. * Coordinate the documentation and processing of routine payroll actions, in accordance with University policy. * Assists in the processing of employment matters including Job postings, Offer Letters, Termination Letters, etc. in coordination with HR team. * Assists in quarterly utilization reports and completes routine data entry assignments. * Serve as a source of general information for staff and the Department. * Assist in coordinating tasks related to recruitment, retention, and alumni relations. * Other duties as assigned. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift Monday-Friday 8am-5pm Minimum Qualifications An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary Preferred Qualifications * Bachelor's degree in a relevant field. * Prior experience in a business support role or a related field is preferred. * Strong communication and interpersonal skills, with the ability to interact effectively. * Excellent organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines. * Ability to work independently, take initiative, and collaborate effectively within a team environment. Anticipated Hiring Range Pay commensurate with education and experience. Anticipated Hiring Range: $18.00 - $22.00 Hourly Grade: GGS-007 University Title: Business Support Specialist II Internal applicants can determine their university title by accessing the Talent Profile tile in my HR. Application Materials Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: ***************** Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Careers * Sign In * New User

This opportunity is with a multibillion $ Global giant based in United States, Canada & Mexico, with 16 different delivery centers and Regional offices in North America & more than 300,000 people working worldwide.This job gives you an opportunity to work with an organization which has been consistently in the top 5 best employers in US & Europe.We are sure that you wouldn't let this opportunity go by! Sounds interesting? Read on further to understand the role Job Description This Level 3 Technician position is a 1st shift support position (nominally 8:00AM - 4:30PM, Monday-Friday) which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments. Strong interpersonal and troubleshooting skills along with the ability to work independently and follow established processes are required to be successful in this role. Some amount of flex time and/or overtime may be required to provide support for weekend activities, emergency call-outs and project activities during non-production times. · Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to; laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios. · Responsible for ticket queue management for incident resolution/fulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks. · Supports server and network infrastructure to include; CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring services. · Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, TCP/IP, DNS, DHCP and network folder security is required. · Configures and installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required. · Designs, installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required. Candidate will be required to have knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment Qualifications Level 3 MTM Support Specialist Additional Information Axius Technologies is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The Company which was set up in 2007, to help the nascent IT industry overcome its human resources challenges, has today grown to be amongst world's leading talent development organization. We help IT consulting services organizations and end user organizations in identifying niche skilled IT resources on contract and full time basis. Axius has delivered top notch talent throughout North America, CALA, EMEA and APAC & we are proud to be have been featured in FORBES MAGAZINE as one of the leading IT recruitment organizations in North America

oin Our Growing Team as an IT Support Analyst! The IT Support Analyst is responsible for providing 1st level support and resolving IT problems that are relatively simple in nature. This includes internal assistance at headquarters, overhead staff that is working remotely or overhead staff that is working out of one of GardaWorld's branches. What's in it for You Competitive Salary: $15.00 - $17.00 / hour Work Site Location: St. Louis, MO Set Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require long hours and weekend work. Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. Career Growth: Career growth opportunities at GardaWorld Your Responsibilities Respond to user inquiries via phone, email, or in-person and provide timely technical support. Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain software applications, operating systems, and network components. Collaborate with other IT teams to escalate complex issues and ensure timely resolution. Document support requests, solutions, and troubleshooting steps in a knowledge base. Assist with user account management, password resets, and access permissions. Provide training to end-users on IT tools and best practices. Monitor and maintain IT inventory, including hardware and software licenses. Assist users with mobile device setup, configuration, and troubleshooting (e.g., smartphones, tablets). Participate in cross-functional projects and initiatives. Participate in on-call rotations for after-hours support. Performs other duties as assigned. Your Qualifications: Associate degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in IT support, help desk, or technical troubleshooting. Strong knowledge of Windows and mac OS operating systems. Familiarity with Active Directory, Microsoft Office 365, and basic networking concepts. Excellent problem-solving skills and ability to work independently. Customer-oriented approach with effective communication and interpersonal skills. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation are a plus. Minimum of 3 years of experience in IT support Authorized to work in the United States Able to pass an extensive screening process, including a background check and drug screen. Your Skills and Competencies: Competencies: Hands-on Approach Business Acumen Problem Solving Communication Consultation Cultural Awareness Relationship Management Ethical Practice Resilience Ideal Skills, Characteristics, & Experiences: Process-driven mentality Highly organized Self-motivated with a high sense of urgency Stable, progressive work history Excellent communication skills Acts with integrity Resilient and adaptable Competitive spirit Ability to develop relationships at all levels GardaWorld: Make the World a Safer Place In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Company: 9024-Engineered Sales (ESI) As a fluid power applications specialist, you will work with our sales and engineering teams designing fluid power and motion control systems. Our applications specialists contribute technical expertise to every aspect of a project, from preparing initial concept schematics to designing complete IIOT connected machines. You will be on the cutting edge of industrial technologies, recommending and specifying the most innovative technical solutions available in our market. Our business operates in a team environment, comprised of top talent, striving to remain, or become, our customers' first choice provider. High quality results are essential to our customers' success. At Engineered Sales, you'll work in an environment where everything is designed and assembled compliant to our ISO9001:2015/AS9100D Quality Management System. Essential Functions: Provide technical expertise to the sales team as well as directly to customers in a supporting role, related to the use, operation and maintenance of products presented Creation of fluid power schematics and layout drawings Review drawings, plans and other customer-generated documents, in order to prepare detailed technical proposals (upgrades) involving products and services offered Review product offerings and specify selected products for applications. Develop system design, cost to assemble, and create customer proposals Propose changes in equipment, processes, or use of materials, which would result in improved safety, energy efficiency, or operational throughput for the customer Develop business relationships with vendors, customers, engineers, programmers, designers, and other professional and technical personnel at commercial, industrial, and other establishments, to create solutions that incorporate our products and systems Provide internal product training to sales and engineering associates, ensuring awareness of latest vendor updates Introduce new products and technologies relevant to our market, ensuring our team consistently provides the highest level of innovative solutions to our customers Additional responsibilities: Visits to customer locations is expected routinely to create solutions relevant to our market, manage projects, and commission, test and troubleshoot new solutions Travel to various ongoing training events, typically several times/year Mechanical hands-on assistance may be required on occasion. Requirements: Associates Degree. Foundational knowledge of industrial mechanical systems Technical design knowledge of fluid power systems Ability to obtain clearance to work on U.S. Government Dept. of Defense Contracts Must be able to lift up to 45 lbs. occasionally. Preferred (Required to obtain subsequent to hire): Certified Fluid Power Pneumatic Specialist-IFPS MET, ME, or EE degree Desired characteristics: Strong creative/inventive skills combined with engineering competencies to create newly designed systems Balance independent work and teamwork, appropriate to project needs Require minimal supervision-strong work ethic Ability to collaborate among diverse project teams Listening, negotiating, and effective questioning skills Ability and desire to quickly learn new processes and systems Organizational, detail-oriented and effective verbal & written communication skills. PC proficiency with full Office suite of software Capable of handling multiple projects simultaneously Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds. St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Meets with users to determine specifications and network configurations needed for new and existing software. * Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software. * Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues. * Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information. * Software installation on a network or standalone. * Set-up, troubleshoots and ensures connectivity to the network by proper configuration. * Record system documentation for technical procedures and/or training. * Set-up and performs testing of software on new operating systems. * Trainer for Tier 1 Technology Support Analysts. * Provides basic audio/visual equipment maintenance. * Provides media instruction for faculty, staff and community. * Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer. * Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.) * Complies with IT procedure for reporting child pornography on SCC equipment. MINIMUM QUALIFICATIONS: * Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience. * Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge. * Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions. * Experience documenting standard operating procedures, processes, and other administrative functions. * Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision. * Conceptual knowledge of network and physical security principles. PREFERRED QUALIFICATIONS: * Experience with PowerShell is preferred. * Technical knowledge of a Windows and Mac operating system preferred. * Knowledge of Active Directory preferred. * Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred. St. Charles Community College is an Equal Opportunity Employer.

Job Description Mission Multiplier is currently seeking a Help Desk Technician I to support one of our government customers. Candidates must have a current Secret security clearance. This is an entry-level, onsite position at Scott AFB, IL that serves as A4 Client Support Administrator (CSA) for NIPR/SIPR. On-call duties after hours and weekend with a call rotation schedule. Job Responsibilities: Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Headquarters Air Mobility Command A4 Directorate. Creates remedy trouble tickets gathered from customer calls, walk-ins, and via self-service ticket system (A4 Service Request) in support of internal and external customers with hardware, software, network and system application request, and telecommunication system issues. Route calls to assign Help Desk Specialist to support and respond to customer computer issues. Maintains and updates records and tracking databases of mobile devices. Conducts in/out processing for in-bound and out-bound users. Laptop/desktop setup and support both unclassified and classified environment. Assist users with VPN access and other AF approved software and application services. Documents configurations and procedures. Assist with inventory and asset management for all IT equipment. Able to work as a team and follow established policy and procedure. Required Qualifications: High school diploma OR Associate's degree and 1-5 years related experience. Operating Systems (OS) Certification (Windows 11 OS, etc.) Experience with creating and managing desktop/laptop images. Current Active Secret security clearance. Information Assurance Technical (IAT) Level II Certification (CompTIA Security + CE) or equivalent IAW DoD 8570 requirements. Knowledge of general hardware and software maintenance and configuration, trouble ticket database configuration, general clerical procedures, and experience in office management is desirable. ABOUT MISSION MULTIPLIER Mission Multiplier is a certified small business headquartered in Huntsville, Alabama. We multiply the impact that clients can make against their mission objectives by providing cybersecurity subject matter expertise and thought leadership. Our goal is to multiply the successes that our clients achieve against their respective missions, while simultaneously enabling the missions of our employees - with the end result of securing and enriching the communities we serve - through the delivery of innovative cybersecurity solutions. EEO STATEMENT Mission Multiplier is community-focused first and commits to being an EEO employer. Because of this we do not and will never discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age (40 or older), disability, genetic information, or any other protected class characteristic protected by federal, state, or local law. If you require an accommodation, please email our Human Resources department at ************************ . BENEFITS Mission Multiplier offers a wide range of benefits, including: Group Life Insurance Voluntary Life/AD&D Insurance Medical Insurance Secondary/GAP Insurance Dental Coverage Vision Coverage Short-Term Disability Insurance Long-Term Disability Insurance Accident Insurance Critical Illness Insurance 401k (w/ employer match) after six (6) months of continuous service Mission Multiplier is committed to doing our due diligence in the job application process. Job applicants should be aware that background checks might be performed in order to receive subsequent employment with the company. Job Posted by ApplicantPro

This opportunity is with a multibillion $ Global giant based in United States, Canada & Mexico, with 16 different delivery centers and Regional offices in North America & more than 300,000 people working worldwide.This job gives you an opportunity to work with an organization which has been consistently in the top 5 best employers in US & Europe.We are sure that you wouldn't let this opportunity go by! Sounds interesting? Read on further to understand the role Job Description This Level 3 Technician position is a 1st shift support position (nominally 8:00AM - 4:30PM, Monday-Friday) which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments. Strong interpersonal and troubleshooting skills along with the ability to work independently and follow established processes are required to be successful in this role. Some amount of flex time and/or overtime may be required to provide support for weekend activities, emergency call-outs and project activities during non-production times. · Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to; laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios. · Responsible for ticket queue management for incident resolution/fulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks. · Supports server and network infrastructure to include; CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring services. · Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, TCP/IP, DNS, DHCP and network folder security is required. · Configures and installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required. · Designs, installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required. Candidate will be required to have knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment Qualifications Level 3 MTM Support Specialist Additional Information Axius Technologies is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The Company which was set up in 2007, to help the nascent IT industry overcome its human resources challenges, has today grown to be amongst world's leading talent development organization. We help IT consulting services organizations and end user organizations in identifying niche skilled IT resources on contract and full time basis. Axius has delivered top notch talent throughout North America, CALA, EMEA and APAC & we are proud to be have been featured in FORBES MAGAZINE as one of the leading IT recruitment organizations in North America

Chestnut Health Systems is seeking a dedicated individual to join us as a Community Support Specialist. In this role, you will play a vital part in providing support and advocacy to individuals accessing mental health services. We are looking for someone who is committed to promoting the recovery model of treatment, maintaining positive community relationships, and upholding our standards of customer service excellence. Responsibilities Complete all required data entry and paperwork in accordance with program and agency policies, ensuring timely submission. Provide consumer-driven services identified in treatment/recovery/safety plans, maintaining productivity standards. Promote the recovery model of treatment, including trauma-informed care, by empowering consumers and utilizing recovery language in documentation. Facilitate referrals, linkages, and advocacy to community resources, including hospitals, aid agencies, court systems, and more. Foster positive interactions within Chestnut and the community to uphold the program's reputation. Attend meetings, participate in program development activities, and provide support to team members as necessary. Provide services in the most natural consumer environment when appropriate. Uphold Chestnut's standards for customer service excellence in all interactions. Maintain confidentiality of organizational information gained during job responsibilities. Perform other duties as assigned or negotiated with the supervisor. Qualifications Candidates for this position must possess a high school diploma or equivalent and have five years of supervised mental health experience. Alternatively, a bachelor's degree in counseling, social work, education, psychology, or a related human service field is required. Individuals with a bachelor's degree in any other field must have at least 2 years of supervised clinical experience in a mental health setting. Additionally, certification as a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois is accepted. A valid driver's license and private automobile insurance are necessary. Basic computer skills, including proficiency in MS Word, MS Excel, Outlook, Adobe Acrobat, and electronic medical record (EMR) systems, are required. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds. St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Meets with users to determine specifications and network configurations needed for new and existing software. Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software. Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues. Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information. Software installation on a network or standalone. Set-up, troubleshoots and ensures connectivity to the network by proper configuration. Record system documentation for technical procedures and/or training. Set-up and performs testing of software on new operating systems. Trainer for Tier 1 Technology Support Analysts. Provides basic audio/visual equipment maintenance. Provides media instruction for faculty, staff and community. Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer. Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.) Complies with IT procedure for reporting child pornography on SCC equipment. MINIMUM QUALIFICATIONS: Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience. Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge. Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions. Experience documenting standard operating procedures, processes, and other administrative functions. Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision. Conceptual knowledge of network and physical security principles. PREFERRED QUALIFICATIONS: Experience with PowerShell is preferred. Technical knowledge of a Windows and Mac operating system preferred. Knowledge of Active Directory preferred. Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred. St. Charles Community College is an Equal Opportunity Employer.

St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds. We are seeking a Part-time Tier 1 Technical Support Analyst who will provide technology support for SCC students, faculty, and staff via telephone, email, and walk-in contacts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Serves as a first contact for troubleshooting issues with technology to include: AV equipment, Canvas, SCC Connection, wireless access, email, network, and computer hardware and software. * Responsible for adding students to classes and resetting passwords. Tracks student records. * Creates and assigns tickets for escalated issues, while adhering to established policies and procedures. * Processes guest Wi-fi requests and creates accounts as specified. * Composes and forwards email mass notifications using established guidelines concerning mass outages. * Performs Tier 1 level IT tasks as assigned, such as deploying computers and updating laptops. * Acts as team leader and trainer for student workers. * Assists Tier 2 technicians on various tasks as needed. * Works with Marketing to edit/maintain the Technology Support web pages. * Performs other administrative and technical duties as assigned by the IT Service Desk Manager. * Complies with IT procedure for reporting child pornography on SCC equipment. MINIMUM QUALIFICATIONS: * Associate's degree; or * Two years related experience and/or training; or * Equivalent combination of education and experience. * Ability to troubleshoot a variety of computer applications and operating systems. * Excellent verbal and telephone skills. St. Charles Community College is an Equal Opportunity Employer.