Support Specialist Jobs in San Francisco, CA

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Position will be based in the San Francisco Bay Area; must have proximity to the Palo Alto Networks HQ in Santa Clara, CA*** Your Career We are looking for a Technical Specialist for DLP & SaaS who will support the Palo Alto Networks mission of improving security postures of organizations through the development of a range of security best practice products and services. This individual contributor role is responsible for the conceptualization, planning, development and execution of DLP & SaaS initiatives, while ensuring alignment to the objectives and priorities of Palo Alto Networks. Your Impact You will understand and characterize the needs of Palo Alto Networks' customers, leading to the identification, prioritization and development of appropriate DLP & SaaS subscription levels, bundles and services In coordination with the security services team, engineering and Palo Alto Leadership, you will assist in the development and deployment of DLP & SaaS offerings and services to ensure timeliness to market, technical field alignment and product quality to teams across the organization You will monitor industry research and development efforts, as well as identify and help sponsor R&D that will provide details instrumental to the growth of the DLP & SaaS business You will design, plan and help articulate technical use cases that enable and accelerate organization-wide strategic priorities You will evangelize the value of our DLP & SaaS solutions through presentations and briefings to executives, key stakeholder groups, and key internal customers (core team, theaters, marketing, operations etc.) You will effectively run demos and assist in the running of POC's to ensure customer success Qualifications Your Experience 5+ years experience in a technical cybersecurity role, coupled with strong knowledge of the internet security/security services product landscape and Data Loss Prevention (DLP) and/or SaaS Previous pre-sales experience Prior VP/C-level customer engagement experience is preferred Proven track record of leading complex analysis and driving clear prioritization and strategy Outstanding communication and presentation skills; must be comfortable interacting extensively with executive staff Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity Ability to travel (including internationally) as needed Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $158000 - $255000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes