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Support specialist jobs in San Ramon, CA

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  • Tech Patent Prosecution Specialist

    Vanguard-Ip

    Support specialist job in Palo Alto, CA

    A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr
    $76k-129k yearly est. 2d ago
  • IT Support Specialist

    Allied Telesis 3.9company rating

    Support specialist job in San Jose, CA

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The IT Support Specialist is vital in ensuring that Allied Telesis' technical infrastructure and office environments operate smoothly. This position involves managing user desktop and laptop systems, troubleshooting technology issues, maintaining office equipment, physical access, and coordinating logistics to support our users and offices in the San Jose area. The ideal candidate is highly organized, detail-oriented, tech-savvy, and proactive in resolving issues before they arise. They should be comfortable handling both IT support tasks and facility management responsibilities, ensuring a safe, efficient, and well-equipped workplace. Essential Duties and Responsibilities: Respond and Resolve First Level (L1) IT Help Desk Tickets (And escalate to L2/L3 when necessary) Provide Technical Support to On-Site and Remote U.S. Staff (Troubleshoot hardware and software issues) Setup, Configure, Deploy, and Support End-User Equipment (Monitors, Docking Stations, Keyboard, Mouse, etc.) Setup, Configure, Deploy, and Support End-User Mobile Phones Act as a Technical Equipment Support Vendor Liaison (Including contacting and escorting end-user and office equipment repair technicians) IT Equipment Research and Procurement (Including end-user devices such as laptops and mobile phones) IT Equipment and Supplies Management (Receiving, storing, and organizing end-user equipment) Printer Management (Toner and paper replacement, issue resolution, etc.) New Asset / Equipment Management (Including labelling, documenting, and storing devices) Audio-Visual Systems Management and Troubleshooting (video conference, meeting room PC's, etc.) On-Site Event Management (Ensuring end-user, visitor, and executive staff access and functionality for meetings and large presentations) Manage and Administer Employee Physical Badge Access (Badge access moves, adds, changes) Monitor Video Security Systems and Assist with Reporting Manage Corporate Apartment Access Coordinate Routine Maintenance and Repairs of Office Equipment (Such as postage machines) Work Alongside Facilities Department to Support General Office Needs, Expansions, and Improvements Assist Facilities Management Team with On-Site Vendor Repairs Coordinate the Incoming and Outgoing of Package Deliveries Participate in Building Safety and Security Compliance Initiatives and Regular Reviews (e.g., fire alarms, first aid kits, emergency procedures). Experience, Skills & Abilities: Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently. Experience with Office / Gsuite of productivity tools (E-mail, Word, Excel, etc) Knowledge of basic IT systems, networking, and audiovisual equipment. Excellent organizational and time-management skills. Ability to work both independently and collaboratively in a fast-paced environment. Strong communication skills (both verbal and written). Must have a valid and clean drivers license. Ability to participate in multiple projects and prioritize tasks effectively. Education / Training: Bachelor's degree in Information Technology, Business Administration, or a related field (preferred but not required). 2+ years of experience in IT support, or a similar support role. Physical Demands / Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching. xevrcyc Ability to perform consistent work on a PC. Ability to sit, use keyboard and/or telephone 8+ hours / day, 5 days / week. Interactions: This position primarily interacts with the following internal departments: All departments including Executive Management Machines, tools, and Equipment Utilized: The following list represents the machines, tools, and equipment most frequently used to perform the essential responsibilities of this position: Computers: Desktop and Laptop Multifunction Printing Devices IP and Mobile Telephone Systems Building Badge Access Systems General Office Equipment
    $86k-117k yearly est. 1d ago
  • Customer Support Specialist

    Crossing Hurdles

    Support specialist job in San Francisco, CA

    Crossing Hurdles is a global recruitment consultancy firm that assists our clients to hire best talent. About the Company: The company is building the future of recruiting - fractional, AI-powered, and radically more efficient. With explosive growth and a network of elite recruiters, it is reshaping how modern teams hire top talent. It is a rapidly scaling recruiting marketplace that connects organizations with specialized recruiters to fill their hardest roles. Its platform enables faster and more cost-efficient hiring through AI and streamlined workflows. Location: Remote - United States (SF) Compensation: $90k - $120k per annum, with competitive equity. Benefits: Premium Healthcare (Medical, Dental, Vision etc), Free breakfast, lunch, and dinner, Free drinks & snacks, Beautiful loft office in North Beach neighborhood in San Francisco Company Offsites (NY, LA, Sydney, Seoul etc), Tax free commuter stipend. Years of Experience: 3 - 8 years of experience working in high- volume customer support, ideally in B2B SaaS Roles & Responsibilities: Serve as the primary customer support contact, responding to inquiries across chat, Slack, and email with fast, high-quality service. Monitor and update candidate pipelines to keep hiring managers informed and ensure smooth, rapid hiring cycles. Provide product, platform, and technical guidance to customers during onboarding and active searches. Work closely with the GM and Strategic Projects team to resolve customer issues and deliver a seamless experience. Contribute to building scalable support processes and workflows as the customer base and support team continue to grow. Why this role? Join a hyper-growth company backed by top Silicon Valley founders, scaling to 8-figure ARR in just one year. Work directly with founders and senior leadership, owning high-impact projects and building the foundation of a Support org that will scale rapidly. Be part of a mission-driven team reinventing the recruiting industry through first-principles thinking, AI, and fast-paced experimentation.
    $90k-120k yearly 3d ago
  • Application Support Specialist

    Harvey Nash

    Support specialist job in Santa Clara, CA

    Technical Support Engineer - Platform Technologies Duration - 12 Months What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the client Platform. This includes being the First last point of escalation within the technical support department and mentoring working with other junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the Client platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills. The Technical Support Engineer must be able and willing to work outside of normal business hours (evening/weekend shifts, holidays) as needed. Work Persona (Flexible) - Required in office twice a week. Wednesdays and Thursdays are currently prominent but may change. Hiring Manager Notes: Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? Knowledge on Database, Object Oriented languages (Java, JavaScript preferred) is must and having Client knowledge is a big plus in technical standpoint. Good to have experience in working with customers on the support side. What backgrounds/skills can we be more flexible with that can be learned on the job? Client, Linux knowledge is optional and can be learned on the job. Degree in computer science is preferred but not mandatory if they have sufficient knowledge and experience on technical aspects. Skills: In order to be successful in this role, we need someone who has: Demonstrated ability to troubleshoot difficult technical issues Working knowledge of the components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases (e.g. MySQL, Oracle) Experience administering: Linux/Unix OR Microsoft Server Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex technical systems Proven ability to maintain a professional demeanor when handling complex user issues Desired Skills A fundamental understanding of ITSM, ITIL, or CMDB Deep understanding of JavaScript. Advanced MySQL or Oracle experience Experience diagnosing performance degradation Understanding of remote administration via SSH, SNMP, WMI, PowerShell. A reasonable, good faith estimate of the minimum and maximum for this position is $46/hr. on W2 Benefits will also be available at the following link: Harvey Nash Benefits About us: Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide. For more information, please visit us at ******************************
    $46 hourly 4d ago
  • Litigation Docketing Specialist

    Debevoise & Plimpton 4.9company rating

    Support specialist job in San Francisco, CA

    LITIGATION DOCKETING SPECIALIST (San Francisco) MANAGING ATTORNEY'S OFFICE Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney. Responsibilities include but are not limited to: Entering data into the firm's docketing and calendaring system. Performing electronic court filings in federal, state and appellate courts. Responding to requests for recommendations of experts, arbitrators and other outside counsel. Monitoring cases and retrieving documents with the use of various online resources. Serve documents and file documents in court. Assisting with maintenance of corporate diary. Assisting with procedural and filing requirements of California state and federal courts. Requirements: Bachelor's degree or equivalent work experience. Minimum 1-2 years of litigation docketing specialist experience required. Experience with Court Management System such as CourtAlert, eDockets or CompuLaw. Westlaw and/or Lexis. PACER and any of the main California state court e-filing vendors (e.g., OneLegal). Court running experience. Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring. Familiarity with Outlook, Word, Excel. Data entry experience. Strong client service ethic. Ability to learn and retain detailed information about court procedures and documentation. Strong organizational and communication skills. Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure. Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed). TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to: Human Resources Ahan Kim Morris, Talent Manager ********************** Debevoise & Plimpton LLP 650 California Street Suite 3100 San Francisco, CA 94108 Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
    $76k-105k yearly est. 4d ago
  • SCREENS UI Technician

    Mindsource

    Support specialist job in Sunnyvale, CA

    Pay Range:$30/hr to $35/hr What does a UI Screens Tech do? The UI Screens Tech is primarily responsible for taking screenshots and on-device video captures that will ultimately end up in our marketing materials or used as reference for our animation department. You will also assist in setting up and maintaining a secure lab which houses all the devices needed to facilitate the production of content use in marketing materials. You will need to ensure all devices are up to date with the latest software builds, ready to be provided to either creative or production teams. Key Responsibilities: • You have at least 5 years of supporting production teams in some sort of technical capacity. • You have strong troubleshooting skills and can quickly diagnose and solve technical problems on-site or remotely. • Basic understanding of video production and animation. • You have experience with current video capturing practices and technologies as it relates to video production • You have experience in tracking, managing and maintaining an ecosystem of devices. • You are a strong problem solver with a demonstrated track record for delivering operational support to a board range of creative and production teams. • You are a strong collaborator and communicator who is capable of working in a highly cross-functional environment to achieve success. • You are deeply organized and have a strong attention to detail. • Experience with localization is a plus. Requirements: • Support the day-to-day device needs of the WW Screen Production and broader creatives teams. • Support the day-to-day device needs of Geo CPM teams in-geo and throughout Workshop sessions. • Setup and maintain a secure lab for the purpose of both housing devices and facilitating usage of those devices. • Provide technical support to creative and production teams. • Pickup and distribute equipment across offices in the Bay Area. • Due to the technical and confidential nature of this position, you are required to be on-site in Sunnyvale - Monday through Friday with some weekend work during launch periods.
    $30 hourly 2d ago
  • Energy Marshall, Data Centers

    Suffolk Construction 4.7company rating

    Support specialist job in Sonoma, CA

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $49k-80k yearly est. 1d ago
  • IP Docketing Specialist

    Sourcepro Search

    Support specialist job in San Francisco, CA

    SourcePro Search has a fantastic opportunity for an IP (Trademark) Docketing Specialist with: a minimum of 3 years previous experience with docketing software programs and strong Intellectual Property Docketing background. Must have accurate data entry skills, proven organizational abilities, attention to detail; knowledge of spreadsheet and database programs; This role offers a competitive salary and great benefits package. #J-18808-Ljbffr
    $48k-97k yearly est. 5d ago
  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Support specialist job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 1d ago
  • SAP Data Migration Specialist

    Accel4 Inc.

    Support specialist job in Santa Clara, CA

    What You'll Do Utilize the SAP Migration Cockpit to migrate data to SAP Cloud environments for ERP implementations. Participate in data cleansing activities, including customer/supplier records, product master data, and financial data; ensure data accuracy and consistency. Collaborate with team members on ad-hoc data-related tasks to support client needs. Develop and optimize SQL scripts for data extraction, transformation, loading (ETL). Write robust, efficient, and scalable SQL code for data manipulation, reporting, and analytics across various platforms. Map data fields between source and target systems and develop data mapping documents Collaborate with SAP functional consultants to understand data structures and business processes. Perform data validation, reconciliation, and troubleshooting. Document technical specifications, data flows, and system configurations. Troubleshoot migration issues and work closely system administrators, application owners, and business users. Document all migration steps, scripts, issues, and resolutions for audit and knowledge transfer. Must Haves Bachelor's degree in STEM or a related field (or equivalent experience). Basic understanding of data migration concepts and tools (exposure to enterprise systems like SAP, Salesforce, NetSuite, Oracle is a plus). Experience or coursework in data analytics and visualization tools like Power BI. Proficiency in writing complex SQL queries. Experience in P2P, OTC, Finance, Manufacturing. Nice-to-Haves Familiarity with data integration techniques and tools. Ability to use AI tools for automation and productivity improvement.
    $81k-111k yearly est. 1d ago
  • Study Start Up Specialist

    EPM Scientific 3.9company rating

    Support specialist job in San Mateo, CA

    Study Start-Up Specialist Type: Full-Time, Permanent Compensation: 75,000 - 90,000 annually + bonus + benefits Are you passionate about clinical research and want to play a key role in bringing innovative therapies to patients? We are partnered with a sponsor that is seeking a Study Start-Up Specialist to join our dynamic team and support the initiation of clinical trials across North America. Responsibilities: Identify and evaluate potential research sites through feasibility assessments. Engage with site staff to foster collaboration and ensure readiness for study initiation. Organize and support contract negotiations. Prepare and submit regulatory documents to IRBs and other authorities. Conduct Site Initiation Visits (SIVs) and train site staff on protocols and procedures. Coordinate study supplies and ensure timely delivery. Track and report progress to ensure timely start-up of studies. Communicate effectively with internal teams, vendors, and research sites. Assist with audits, process improvements, and other clinical operations tasks. Qualifications: Bachelor's degree in Biological Sciences, Nursing, Pharmacy, or related field. Minimum 1 year of experience as a Clinical Research Assistant or similar role. Working knowledge of ICH GCP guidelines. Strong organizational and communication skills. Ability to manage multiple priorities and work in a fast-paced environment. Travel: 20 - 30% travel
    $43k-67k yearly est. 3d ago
  • Entry level Desktop Support Technician

    Pop-Up Talent 4.3company rating

    Support specialist job in San Jose, CA

    Desktop Support Technician San Jose, CA 95131 - Onsite A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a do whatever it takes attitude and possess great pride in their work DUTIES AND RESPONSIBILITIES: Provide hardware and software support - In an efficient and professional manner, assist users issues Special Projects - Various tasks and other non-technical responsibilities will be required, such as the following: Provide Technical training to users through video conferencing or in person Create Technical documentation Verify and test new software and/or Processes Assist with placing technical signage around the office when needed Possible travel to other locations QUALIFICATIONS: Experience in a corporate help desk and/or desktop support environment is preferred Consider themselves as “tech-savvy” and willing to learn new ideas Excellent customer service skills to work effectively with clients Understanding the Windows 10 Operating System Understanding of Mac OS is a plus Ability to work well with other people in a team-oriented environment Must be professional, self-motivated, resourceful, flexible, and work with minimal supervision Must be able to follow through procedures and protocols as outlined by senior management We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00899
    $46k-62k yearly est. 2d ago
  • BMET Cybersecurity Specialist

    Sodexo 4.5company rating

    Support specialist job in Mill Valley, CA

    Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. Sodexo's growing Healthcare Technology Management (HTM) Division is seeking solution-oriented candidates who excel at cybersecurity to take on the role of BMET Cybersecurity Specialistto support services for MarinHealth Medical Center located in Greenbrae, CA. Incentives: Full Relocation Package is Included! What You'll Do: Lead the collection of cybersecurity-related data in CMMS systems. Oversee the gathering of manufacturer documentation and security guidelines for medical devices. Conduct technical risk assessments and determine device exposure based on vulnerabilities. Manage both planned and unplanned vulnerability remediation efforts, including patching and upgrades. Lead the testing, implementation, and validation of network segmentation with hospital IT. Coordinate directly with medical device vendors for technical cybersecurity issues. Support IT-related projects impacting medical devices and connected equipment. Analyze and respond to cybersecurity alerts and high-severity vulnerabilities. Track and report vulnerability remediation metrics and recommend process improvements. Maintain quality control of cybersecurity documentation and asset data integrity in CMMS. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Strong technical background in healthcare technology or IT cybersecurity. Familiarity with CMMS systems and asset management best practices. Experience with medical device configuration, vulnerability patching, and risk assessments. Specific experience with the following medical devices or equipment: DiCom, Siemens, Toshiba, Philips, GE Healthcare, XRay, Ultrasound, C-Arm, Cat Scan, MRI/CT, Radiation Therapy, Nuclear Medicine, Wet or Dry Processor, General RF, Clinical Asset Management, Accelerators. Knowledge of hospital compliance standards including HIPAA, Joint Commission, and NIST. Ability to communicate and collaborate effectively across multidisciplinary teams. Demonstrated ability to lead technical investigations and develop actionable insights. Participation in industry workgroups and ongoing cybersecurity training. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 3 years
    $46k-73k yearly est. 11d ago
  • Technical Support Engineer

    NLB Services 4.3company rating

    Support specialist job in Santa Clara, CA

    Job Title: Technical Support Engineer - Service Management Start: 01/12/2026 End: 01/08/2027 requires a hybrid schedule to sit onsite 2-3 days of the week. In this role you will debug JavaScript code as well as find better solutions to custom code. Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues. Cases are created by customers and managed by engineers using the ServiceNow software platform. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. This opportunity may evolve to include additional responsibilities and opportunities for career growth. Skills: To be successful in this role you must have or equal to experience with: Demonstrated ability to troubleshoot difficult technical issues Must have solid object-oriented programming skills in JavaScript Experience working with dynamic HTML components such as CSS and XHTML Angular experience preferred. Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Linux and/or UNIX experience. Desired Skills: Strong understanding of Java, JavaScript Working knowledge of ServiceNow Platform A fundamental understanding of IT service management and the ITIL business process
    $75k-117k yearly est. 1d ago
  • Tech Support Specialist

    Advocates 4.4company rating

    Support specialist job in San Francisco, CA

    Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.
    $38k-46k yearly est. Auto-Apply 16d ago
  • IT Support Specialist - PE Firm

    Financial Services It 3.8company rating

    Support specialist job in Menlo Park, CA

    Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs. Powered by JazzHR Ulm40lMkIe
    $48k-93k yearly est. 12d ago
  • Customer Service Support Specialist

    Coherent 4.6company rating

    Support specialist job in San Jose, CA

    Primary Duties & Responsibilities Customer Service (80%) Work with customers to generate quotes, coordinate receive/ship disk, generate job paperwork, resolve job issues and escalate any quality issues. Export Compliance (20%) Work with customers and account managers to verify that the product being received are properly classified for compliance. Customer Service: Responsible for providing an end-to-end satisfactory experience for customers. Key Responsibilities: Gather information from customers and generate quotes for work. Ship and receive customers disk for refurb. Generate job paperwork for processing the customer's product. Communicate and create PO for budgetary quote. Create final PO after inspection review is completed and updated pricing is available. Interface with account managers and sales on pricing. Resolve issues on jobs including shipping, purchase order, and quality issues. Export Control: Responsible for ensuring the company's compliance with U.S. and international export control regulations, including the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and other applicable laws. The role involves classifying products, reviewing export transactions, managing licenses, and working closely with internal stakeholders to mitigate compliance risks. Education & Experience Bachelor's or associate degree in any field of study. 2+ years of experience in customer service and/or export compliance preferred. Knowledge of manufacturing process strongly preferred Experience using computer-based transactions supporting inventory management processes Strong attention to detail Reliable, take initiative, committed, quality focused, and be able to work within a “team” environment Frequently lift up to 20 lbs. and walk and stand most of 8-hour shift Willingness to help support full operation should urgent issues arise Maintain a safe working environment Skills & Other Requirements Strong analytical, organizational, and communication skills. Proficiency with compliance screening tools (e.g., Visual Compliance, Amber Road). Experience with SAP, Oracle, or similar ERP systems is desirable. Working Conditions The candidate might be asked to work in a clean room. The candidate should feel comfortable in a clean room suit (“bunny suit”). Physical Requirements The candidate will have to move wafer boxes and should feel comfortable lifting 20 lbs. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corporate EHS standards. The candidate will have to meet ITAR requirements. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need assistance or an accommodation due to a disability, you may contact us at ****************************** .
    $62k-97k yearly est. Auto-Apply 60d+ ago
  • Application Specialist

    Northland Controls 3.5company rating

    Support specialist job in Fremont, CA

    Job Details Fremont California - Fremont, CA $25.00 - $30.00 HourlyDescription About the Role We are seeking a proactive and detail-oriented Access Technology Specialist to join our team. This role is responsible for supporting customer teams with badging, access management, reporting, and system-related requests and issues. You'll play a key part in ensuring the smooth operation of global access systems while maintaining the highest standards of security and compliance. Key Responsibilities Program and maintain access levels within the Quantum Secure SAFE system. Configure and manage access levels with reader programming in PACS. Work with cross-functional teams to collect data for system programming. Perform regular audits of SAFE and PACS systems to ensure compliance with global standards. Monitor and respond to support queues and email accounts. Troubleshoot and investigate system issues, identifying root causes and solutions. Manage and enforce global badging standards, including remote badging processes. Assist with external audit reporting. Collaborate with HID support teams to address bugs and system enhancements. Provide support to GSOC personnel on global access management issues. Monitor system health and operations for SAFE and other global platforms. Partner with global management teams to build and maintain approval and audit roles. Deliver ongoing system and application support across all regions. Qualifications Required: Experience with access control system programming. Familiarity with access control hardware and operations. Strong understanding of IT networking and computer systems. Security systems background with knowledge of Physical Access Control & CCTV systems. Strong organizational and communication skills. Self-motivated, forward-thinking, and able to multitask effectively. Excellent interpersonal and customer service skills. Proficiency with Microsoft Office. Valid driver's license. Preferred: Experience with enterprise-level security systems such as Lenel OnGuard and Software House C*Cure. Strong knowledge of Windows OS, Word, and Excel. Professional affiliations (e.g., ASIS membership, CPP certification) are desirable but not required. Skills & Attributes Strong written and verbal communication. Active listening and problem-solving skills. Ability to work both independently and collaboratively. Customer-focused with a solutions-oriented mindset. Additional Information Travel: May be required for certifications; otherwise minimal. Work Authorization: Must be authorized to work in the U.S. Join Our Team! If you're looking to apply your technical expertise in access control while supporting global security operations, we'd love to hear from you.
    $91k-115k yearly est. 60d+ ago
  • Direct Support Specialist - Full-Time

    Lynn & Darla, LLC

    Support specialist job in Napa, CA

    DEFINITION: Under the supervision of the Community Integration Coordinator, providing direct support services to the people with developmental and physical disabilities in their homes. Lynn and Darla works with customers who require a varying level of need. We offer Supported Living Services and Independent Living Services. Pay Rate : $21.00 Location: Napa County Hours: Vary QUALIFICATIONS Preferred: 1-year direct support experience with people with developmental, physical or psychiatric disabilities that are volatile/aggressive - or transferable skills Driver's license and reliable transportation Certifications: Must have and maintain current CPR/First Aid Certification and present upon hire. Crisis Prevention Intervention (as applicable)- Paid training Person Centered Training- Paid Training Benefits (after 90 days of working 30+ hours a week) Medical Insurance (100% paid by employer first tier) Vision Insurance Life Insurance Dental Insurance 401k Plans Discount Programs (discounted community activity tickets) Free physician help line Paid sick leave Cell phone stipend ($30/ month for mobile clock in/out) Must be able to pass a DOJ and Drug Screening Requirements: PRIMARY DUTIES: Assure that individual served are provide with assistance in all aspects of their daily living and that they receive supports in all areas needed to live a full active life of their choice. In conjunction with the individual, assure implementation and follow through on all aspects of the IIP (Individual Program Plan) for people served. Provide advice, guidance, and support to individuals regarding personal issue and life choices Attend as weekly team meetings. Assure all data collection and daily documentation is completed. Assure that individuals served have access to nutritional food that they enjoy. Assure that all symptoms of illness reported by individuals are promptly reported to the physician of their choice. Assure that persons served have access to transportation when they need it to go into their communities. Accompany people as necessary to the activities of their choice daily. Assist people to budget and manage their finances as indicated. Assure that the human and civil rights of people served are being respected at all times. Assist individuals to maintain the exterior of their home and lawn in accordance with the standards maintained at other residences in the area. Assist individuals to maintain the interior of their home through accessing landlords, repair services or other services as needed, reporting all problems and solutions to the landlord and report results to Coordinator. Prompt and encourage people to prepare or directly prepare meals and snacks as desired by the individuals on a time schedule determined by the individual. Prepare administrative reports and documents as necessary. Adhere to Injury & Illness Prevention Program. Compensation details: 16.5-21 Hourly Wage PI**********f2-31181-38493689
    $21 hourly 7d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Support specialist job in San Jose, CA

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $29.00/Hour
    $29 hourly 16d ago

Learn more about support specialist jobs

How much does a support specialist earn in San Ramon, CA?

The average support specialist in San Ramon, CA earns between $33,000 and $83,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in San Ramon, CA

$52,000

What are the biggest employers of Support Specialists in San Ramon, CA?

The biggest employers of Support Specialists in San Ramon, CA are:
  1. Maxim Healthcare Group
  2. Robert Half
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