Support specialist jobs in Schenectady, NY - 439 jobs
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Product Support Specialist
Apex Placement & Consulting
Support specialist job in Albany, NY
Ready to build relationships, solve problems, and make an impact every day? APEX is seeking a motivated and hardworking Product SupportSpecialist to join our clients Customer Service Center.
APEX Placement and Consulting has partnered with an exciting company in Albany, NY looking for a Product SupportSpecialist to support their Customer Service Center. In this role, you'll work closely with customers to maintain strong relationships, identify new business opportunities, and support their machine parts offerings-all while delivering exceptional service in a fast-paced environment. Keep reading for more details!
What's in it for you:
8am to 4pm
Competitive hourly rate at $50k-$70k depending on experience
Direct Hire
Medical, Dental and Vision
401K
Paid vacation/holiday
Profit Sharing
What your day will look like:
Serve as the primary point of contact for customers, delivering support and assistance through phone, email, and in-person interactions.
Respond to customer questions, resolve concerns, and provide clear information about products and services in a professional and courteous manner.
Prepare quotes, process orders, and coordinate equipment deliveries accurately and efficiently.
Work closely with internal teams to address customer issues, escalate complex matters when needed, and ensure timely resolution.
What we are looking for:
Associate's degree or a minimum of two years of experience in customer service, sales, or a related role.
Strong customer service skills with a focus on professionalism and responsiveness.
Excellent verbal and written communication abilities.
Capable of understanding customer needs and recommending effective solutions.
Well-organized with the ability to manage priorities, handle multiple tasks, and meet deadlines.
Comfortable working independently as well as collaborating within a team environment.
Flexible and adaptable in a fast-paced, changing environment; takes initiative, remains accountable, and works proactively.
Prior sales experience preferred, particularly within manufacturing or automotive parts industries.
Technical or mechanical aptitude is a plus.
At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.
$50k-70k yearly 4d ago
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Imaging & Deployment Technician
Teksystems 4.4
Support specialist job in Albany, NY
*This role is PROJECT based and 14 weeks long from February 2nd - May 8th, 2026 and is fully onsite. This person needs prior imaging/refresh/deployment experience and will be the sole tech onsite in Albany, NY*. *You will be working in a hospital setting so drug (no THC), **bg**, and full medicals are required.*
*Description*
We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of the Visage cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care.
*Key Responsibilities:*
* Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration.
* Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs.
* Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.).
* Troubleshoot and resolve technical issues during installation and post-deployment support.
* Document workstation configurations, deployment status, and asset tracking in accordance with project standards.
* Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing.
* Assist in the imaging and configuration of computers and workstations to support the new environment.
* Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness.
* Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations.
* Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers).
* Conduct quality assurance checks to ensure systems meet performance and security standards.
*Skills*
Imaging, Deployment, Windows, health care, application support, Sccm, Hardware, Desktop, Troubleshooting, Customer service
*Additional Skills & Qualifications*
Nontechnical skills will be key critical to this role. This implementation is currently the #1 priority (with the most amount of spend attached) for the overall organization at Trinity Health. This is a high visibility project that could lead to more opportunities for individuals who perform well. Consultants should be dressed professionally onsite and will be working directly with clinical staff within the hospital walls, so customer service will be key critical.
*Job Type & Location*This is a Contract position based out of Albany, NY.
*Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Albany,NY.
*Application Deadline*This position is anticipated to close on Jan 18, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$33-33 hourly 7d ago
Advanced Nuclear Weapons Safety Systems Engineering Support Specialist
General Dynamics Mission Systems 4.9
Support specialist job in Pittsfield, MA
Basic Qualifications
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required within a reasonable period of time. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
As an Advanced Nuclear Weapons Safety Systems Engineering SupportSpecialist (Adv Engr Support Spec) for the Fire Control Missile Platform, you'll be a member of a cross functional team responsible for ensuring compliance of Nuclear Weapons Safety requirements for the products we design. Also, you'll analyze and generate Nuclear Weapons Safety artifacts as part of the systems being developed.
We encourage you to apply if you have any of these preferred skills or experiences:
Performed system safety analyses of hardware and software including preparing and/or updating safety assessment reports and risk assessment reports
Performed safety analysis techniques for fault tree analyses, failure mode and hazard analyses, as well as experience with the Safety process during product development
Performed system and/or software design where Nuclear Weapon Safety was involved
What sets you apart:
Creative thinker with demonstrated success leading the systems development life cycle
Collaborative team player eager to provide technical leadership and position others for success
Thorough knowledge of technology trends and willingness to champion new ideas and process improvements
Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions
Commitment to ongoing professional development for yourself and others
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is Hybrid/Flexible. While on-site, you will be a part of the Pittsfield, MA location.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $115,000.00 - USD $120,000.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$115k-120k yearly Auto-Apply 59d ago
Desk side Support
Artech Information System 4.8
Support specialist job in Albany, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Profile : Desk side Support
Location : Albany, NY 12203
Duration: 12+ months with a possible extension of 4 years
Job Duties:
· Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues.
· Deployment of systems to new users.
· Migration of users from existing systems to new hardware including setup of the image and all standard applications.
· System Administration tasks on systems that are part of the support requirement.
· This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews.
Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill:
· Experience in a corporate deskside environment. 2+ years.
· Windows 7/Windows 10, 4 yrs
· Hardware troubleshooting experience, 4 yrs
· Understanding of system backup and recovery methodologies and their implementation 2 yrs.
· Candidates must be team members comfortable in multi-company organization.
· Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner.
· Other: Strong verbal and written communication skills required.
Additional Information
For more information, Please contact
Shubham
************
$65k-99k yearly est. 60d+ ago
Technical Support Specialist / Onboarding, Reporting
360 It Professionals 3.6
Support specialist job in Albany, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title
:
Technical SupportSpecialist / Onboarding, Reporting
Duration: 12 months contract
Location: Albany NY
Position Requirements/Technical Skills:
Project Scope- duties of position
Public Health MU Onboarding Project
This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure.
The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities.
Daily Tasks will include but are not limited to the following:
Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange.
Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners.
Provide step by step instruction for solution of end user issues.
Identifying root cause of error and delay and taking steps to mitigate future occurrence.
Review of system, application and network access logs of Windows and Linux based systems to identify errors.
Prepare documentation to educate technical and non-technical end users on transport onboarding steps.
Prepare documentation to document troubleshooting process flows and escalation pathways.
Document interactions with clients for later evaluation of service delivery activities.
Communicates effectively with both end users and other technical staff.
Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues.
PART A: The ONE MANDATORY REQUIREMENT:
Mid-Level
PART B: Requested Desirable Qualifications:
The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10.
48 months experience troubleshooting hardware and software issues.
48 months providing end user support with software applications.
48 months experience communicating with users, stakeholders and business analysts to determine business needs.
48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.
36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems.
36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.
36 months experience in developing n-tier applications.
36 months experience maintaining quality controls and procedures.
36 months of experience in developing and maintaining information technology technical documentation for end user support.
Bachelor's degree or greater in computer science, computer engineering, information technology or public health
Qualifications
Bachelor's degree or greater in computer science, computer engineering, information technology or public health.
Additional Information
Local candidates preferred. Immediate interview and placement! Any Visa type..
$50k-80k yearly est. 1d ago
IT Support Specialist
Mohawk Auto Group
Support specialist job in Ballston Spa, NY
Job Description
About the Role:
The IT SupportSpecialist is critical in ensuring the smooth operation and maintenance of our organization's technology infrastructure. The primary objective is to provide timely and effective technical assistance to end-users, resolving hardware, software, and network issues to minimize downtime. This position involves diagnosing problems, implementing solutions, and escalating complex issues to specialized teams when necessary. The IT SupportSpecialist will also contribute to system updates, documentation, and user training to enhance overall IT service quality. Ultimately, this role supports business continuity by maintaining reliable and secure IT environments across the organization.
Qualifications:
Associate's degree or higher in Information Technology or related field preferred
2-3 years' experience in a technical support or help desk role
Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications
Familiarity with networking concepts such as TCP/IP, DNS, and VPN
Strong problem-solving skills and ability to communicate technical information clearly to non-technical users
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
Experience with remote support tools and ticketing systems
Knowledge of cybersecurity principles and best practices
Familiarity with cloud services and virtualization technologies
Exceptional interpersonal, organizational, follow-through and communication skills
Prior experience supporting a diverse user base in a fast-paced environment
Responsibilities:
Respond promptly to user inquiries and technical issues via phone, email, or in-person support
Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems, applications, and security software
Document support activities, solutions, and procedures to build a knowledge base for future reference
Assist with IT asset management, including inventory tracking and software license compliance
Collaborate with other IT team members to escalate and resolve complex technical issues
Provide end-user training and guidance on best practices for technology use and security
Participate in system upgrades, backups, and routine maintenance tasks to ensure optimal performance
A skilled IT SupportSpecialist is able to efficiently troubleshoot and resolve a wide range of technical issues encountered by users daily. Strong communication skills are essential for translating complex technical concepts into understandable guidance for end-users. Problem-solving abilities help to quickly identify root causes and implement effective solutions to minimize disruption.
Benefits:
Collaborative, fast-paced environment
Health, Vision, and Dental Insurance
Life Insurance
401(k) with company match
Paid Time Off
Employee Discounts
$44k-76k yearly est. 27d ago
Senior Precision CNC Lathe and VMC Specialist
Qualitrol 4.5
Support specialist job in Fultonville, NY
Job DescriptionSenior Precision CNC Lathe and VMC Specialist
Shift: A Shift (6:00 AM - 2:30 PM)
Is this you?
Can you turn complex drawings into clean, efficient CNC code?
Do you switch confidently between turning and milling operations?
Are quality, safety, and on-time delivery part of your DNA?
The opportunity
Join Anderson-Negele-part of Ralliant-supporting hygienic instrumentation across food, beverage, and life sciences. Your expertise will help produce high-quality parts that power critical applications worldwide.
You will
Program, set up, and operate CNC lathes and vertical machining centers; utilize manual machines (lathes, drill presses, mills, routers, grinders) and measuring equipment.
Convert prints and sketches into accurate CNC programs aligned with specifications and tolerances.
Determine dimensions, tolerances, and operation sequences from blueprints or sample/damaged parts.
Inspect workpieces, tools, and materials to meet quality requirements.
Keep machines and work areas clean and safe; monitor performance and make corrections.
Produce replacement parts, tooling, and prototypes from drafts.
Set setup/run standards, track time, and meet production deadlines.
You bring
3+ years of hands-on machining experience with CNC lathes and VMCs (setup and operation).
Advanced knowledge of machining processes, tooling, drafting, CNC programming, and measurement techniques.
Troubleshooting skills for CNC programming/operational issues.
Strong communication (verbal/written) and mid-level math ability.
Self-directed and team-oriented in a fast-paced environment.
Excellent organization, attention to detail, and prioritization.
Preferred: Degree in Machining/Mechanical Technology or equivalent experience.
Physical demands
Lift up to 50 lbs.
Stand, bend, and move within the work area as required.
Why Anderson-Negele
Global leader in hygienic instrumentation with strong growth opportunities.
Innovative, collaborative culture where your craftsmanship is recognized.
Ready to make precision your signature? Apply now.
$76k-98k yearly est. 4d ago
Application Specialist
Semiserve
Support specialist job in Rotterdam, NY
Details:
In this role, you'll support the service center and customers throughout the sales process by tailoring electrical products and solutions to meet specific customer needs. You'll help select the right technologies, prepare technical documentation, and serve as a go-to technical resource during the quoting and proposal process. You'll also play a role in identifying new business opportunities through networking and proactive outreach.
This position works closely with internal sales and service teams.
What You'll Do
Develop and deliver customized solutions, product packages, and applications with your team (power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard)
Understand customer requirements and clearly explain how proposed solutions meet their needs
Coordinate and support product demos and technical presentations
Assist with sales proposals and contract negotiations to help win new business
What We're Looking For
Bachelor's degree in Electrical Engineering (preferred), or
Associate degree with 4+ years of related experience, or
High school diploma/GED with 6+ years of related experience
Experience with power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard modifications preferred
Valid driver's license and passport (or ability to obtain one)
AutoCAD experience is a plus
Willingness to travel up to 20% domestically
Must be authorized to work in the U.S.
#INDE
$80k-116k yearly est. 10d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Glens Falls, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-87k yearly est. 10d ago
Application Specialist
PTS Advance 4.0
Support specialist job in Rotterdam, NY
Details:
In this role, you'll support the service center and customers throughout the sales process by tailoring electrical products and solutions to meet specific customer needs. You'll help select the right technologies, prepare technical documentation, and serve as a go-to technical resource during the quoting and proposal process. You'll also play a role in identifying new business opportunities through networking and proactive outreach.
This position works closely with internal sales and service teams.
What You'll Do
Develop and deliver customized solutions, product packages, and applications with your team (power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard)
Understand customer requirements and clearly explain how proposed solutions meet their needs
Coordinate and support product demos and technical presentations
Assist with sales proposals and contract negotiations to help win new business
What We're Looking For
Bachelor's degree in Electrical Engineering (preferred), or
Associate degree with 4+ years of related experience, or
High school diploma/GED with 6+ years of related experience
Experience with power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard modifications preferred
Valid driver's license and passport (or ability to obtain one)
AutoCAD experience is a plus
Willingness to travel up to 20% domestically
Must be authorized to work in the U.S.
#INDE
$57k-100k yearly est. 11d ago
Cash Management Support Specialist
Pioneer Bank, National Association 4.3
Support specialist job in Albany, NY
TITLE: Cash Management SupportSpecialist
REPORTS TO: Cash Management & Payment Systems Officer
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 40 ($22.00 - $35.21 per hour)
AVAILABILITY: Monday-Friday 8:30am-5:00pm
Position Summary:
Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively.
Key Responsibilities:
Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance.
Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution.
Support business accounts with ancillary services and maintenance within the core system.
Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests.
Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department.
Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services.
Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups.
Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors.
Complete the installation of remote deposit capture scanners and provide customer support and training for all
services deployed to ensure seamless operation.
Qualifications & Competencies:
Education & Experience
Associate's degree in business or similar field preferred.
Three years of experience in banking or business experience required.
Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills.
Core Skills & Attributes
Must be an enthusiastic, positive leader and productive team player.
Must possess organizational skills and have the ability to work independently.
Strong interpersonal and time management skills.
Ability to learn new software applications/systems and complex business processes.
Understanding of banking laws and community bank operations.
Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities.
Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
$22-35.2 hourly Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Menands, NY
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-43k yearly est. 1d ago
Senior Computer User Support Specialist
Cayuse Holdings
Support specialist job in Albany, NY
**The Work** The Senior Computer User SupportSpecialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
$20-32 hourly 53d ago
IT Help Desk Support - Level I
K2 Staffing
Support specialist job in Nassau, NY
Job DescriptionSummary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of aHelpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
Front line defense with customers calling in with technical issues
Ability to properly hand calls off to more experienced technicians when needed
Following tickets through the process until closure.
Password resets
IP Phone setup
PC setup (i.e. software install, adding domains, etc)
IT equipment installation
Printer install
Assisting onsite technical lead with various IT-related projects.
New User On-boarding
Qualifications & Requirements
2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
General understanding of software installation
General understanding of printer installation
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
Employment Type: Full time Location: North Nassau, NY
$46k-78k yearly est. 31d ago
IT Help Desk Support - Level I
K2 Staffing, LLC
Support specialist job in Nassau, NY
Job DescriptionSummary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
Front line defense with customers calling in with technical issues
Ability to properly hand calls off to more experienced technicians when needed
Following tickets through the process until closure.
Password resets
IP Phone setup
PC setup (i.e. software install, adding domains, etc)
IT equipment installation
Printer install
Assisting onsite technical lead with various IT-related projects.
New User On-boarding
Qualifications & Requirements
2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
General understanding of software installation
General understanding of printer installation
Excellent customer service skills (courteous, tactful, and professional demeanor).
Excellent written and verbal communication skills, with experience presenting to groups.
Reliable work ethic.
$46k-78k yearly est. 13d ago
Direct Support Specialist/Caregiver
The Arc Lexington 3.5
Support specialist job in Schoharie, NY
Job Description
What does a Direct Support Professional do?
Direct Support Professionals (DSPs) provide care to people with intellectual and developmental disabilities. We strive to increase the independence and personal growth of the people we support while helping them reach their full potential.
We have full and part-time positions open in our Community Support and Residential programs. A NYS Driver's license is required.
What can The Arc Lexington offer you?
Starting rates range from $19.35-$20.50, plus an additional $1.00 an hour for weekend differential
Our DSPs earn an average of $20.00 an hour after 30 days of paid training, plus a weekend differential
A complete, very low-cost benefits package
Variety of schedules to choose from
Generous PTO package
Paid training
Why work at The Arc Lexington?
The Arc Lexington always strives to be the best possible employer. This means going to great lengths to ensure it is a great place to work, a place where employees feel valued, nurtured, and respected. Employees find fulfilling, meaningful careers at The Arc Lexington and enjoy being part of our family. The Arc Lexington employees have repeatedly voted us for several awards:
2013 - Albany Times Union Top Workplace Award
2014 - Voted #1 Large Workplace in the Capital District
2014 - Albany Times Union Top Workplace Award
2017 - Best Company to Work For in New York State
2022 - Albany Times Union Top Workplace Award & Times Union Meaningfulness Award
Apply Today!
The Arc Lexington provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, physical or mental disability, genetic information, predisposition or carrier status, marital status, military or veteran status or any other status protected by applicable laws ("each a "Protected Characteristic"). This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Posted by ApplicantPro
$19.4-20.5 hourly 3d ago
Imaging & Deployment Technician
Teksystems 4.4
Support specialist job in Albany, NY
*Top Skills' Details* 1. 4 - 8 years of experience with Imaging & Deployment Proficiency in imaging and re-imaging Windows-based laptops and desktops using tools like SCCM, MDT, or similar platforms. 2. Diagnostic Workstation Configuration Experience 3. Healthcare Provider IT experience
*Description*
We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of a new. systems This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care.
Key Responsibilities:
* Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration.
* Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs.
* Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.).
* Troubleshoot and resolve technical issues during installation and post-deployment support.
* Document workstation configurations, deployment status, and asset tracking in accordance with project standards.
* Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing.
* Assist in the imaging and configuration of computers and workstations to support the new environment.
* Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness.
* Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations.
* Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers).
* Conduct quality assurance checks to ensure systems meet performance and security standards.
*Job Type & Location*
This is a Contract position based out of Albany, NY.
*Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Albany,NY.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$33-33 hourly 7d ago
Engineering Support Specialist - Trident II
General Dynamics Mission Systems 4.9
Support specialist job in Pittsfield, MA
Basic Qualifications
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity.
We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between.
In our highly collaborative and global environment, you'll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, you'll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems.
As an Engineering SupportSpecialist - Trident II (Sr Engr Support Spec) for the D5LE2 program, you'll be a member of a cross functional team responsible for developing, modeling, and coordinating requirements for the next generation Fire Control System. Other responsibilities include systems design and Integration/Test.
What sets you apart:
MagicDraw Modeling
D5LE2 missile or SLBM experience
FCS experience
Columbia-class or Ohio-class submarine experience
Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools
Creative thinker motivated to apply technical standards and methodologies to develop solutions
Collaborative team player with the ability to provide technical leadership and position others for success
Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions
Commitment to ongoing professional development for yourself and others
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is fully on-site or Hybrid/Flex. While on-site, you will be a part of the Building 130 facility in Pittsfiled, MA 01201. We are not offering a relocation package at this time.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $86,091.00 - USD $93,154.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$86.1k-93.2k yearly Auto-Apply 54d ago
Technical Support Specialist / Onboarding, Reporting
360 It Professionals 3.6
Support specialist job in Albany, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months.
Job Description
Job Title: Technical SupportSpecialist / Onboarding, Reporting
Duration: 12 months contract
Location: Albany NY
Position Requirements/Technical Skills:
Project Scope- duties of position
Public Health MU Onboarding Project
This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure.
The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities.
Daily Tasks will include but are not limited to the following:
Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange.
Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners.
Provide step by step instruction for solution of end user issues.
Identifying root cause of error and delay and taking steps to mitigate future occurrence.
Review of system, application and network access logs of Windows and Linux based systems to identify errors.
Prepare documentation to educate technical and non-technical end users on transport onboarding steps.
Prepare documentation to document troubleshooting process flows and escalation pathways.
Document interactions with clients for later evaluation of service delivery activities.
Communicates effectively with both end users and other technical staff.
Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues.
PART A: The ONE MANDATORY REQUIREMENT:
Mid-Level
PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10.
48 months experience troubleshooting hardware and software issues.
48 months providing end user support with software applications.
48 months experience communicating with users, stakeholders and business analysts to determine business needs.
48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.
36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems.
36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.
36 months experience in developing n-tier applications.
36 months experience maintaining quality controls and procedures.
36 months of experience in developing and maintaining information technology technical documentation for end user support.
Bachelor's degree or greater in computer science, computer engineering, information technology or public health
Qualifications
Bachelor's degree or greater in computer science, computer engineering, information technology or public health.
Additional Information
Local candidates preferred. Immediate interview and placement! Any Visa type..
$50k-80k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Albany, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Schenectady, NY?
The average support specialist in Schenectady, NY earns between $28,000 and $76,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Schenectady, NY
$46,000
What are the biggest employers of Support Specialists in Schenectady, NY?
The biggest employers of Support Specialists in Schenectady, NY are: