Support Specialist Jobs in Southgate, MI

Our amazing client is looking for a Request Support Analyst (Sailpoint) for exciting long term project with a great team. This team is working Hybrid in Troy, Michigan twice a week. This is a career building opportunity with a team we know well. Will be able to answer questions. Engagement Description: Experience working on medium to large projects Experience working in medium to larger corporations Light experience with Active Directory Day to day incident ticket resolution Troubleshooting technical issues reported by clients Perform multiple technology support activities and resolving client problems sue to system issues, Ensure appropriate tools, techniques and standards are being utilized to meet client needs. SailPoint Access Provisioning Excel Required Ticketing system, light Active Directory administration/provisioning Active Directory experience Mainframe experience Proficient in Excel and Word Advanced communication skills OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************

Technical Support Analyst II This is a W2 contract and looking for locals Must have: Troubleshooting Technical support Installation/Configuration Hardware/Desktop support

Job Title: Operations Specialist, Academic Technologies Onsite Requirements: Proficient in HTML5, XML, JavaScript, and with CSS Tier 1 users management experience Proficient with MS Office, especially excel Job Description: Knowledge and Skills Required: Exceptional customer service skills with a knowledge of technical support best practices in an academic environment desired Ability to explain relevant technologies to non-technical user base Knowledge of enterprise software application administration in an LMS or other academically relevant software environment Working knowledge of HTML and image editing Intermediate experience working in various operating system and software environments that may include Apple and Microsoft, and/or similar platforms and architectures Knowledge of mobile and wireless technologies as it applies to an academic environment Advanced Microsoft Office experience Demonstrated ability to quickly master new technologies Excellent written and oral communication skills Ability to multitask with strong time management skills Extreme attention to detail and accuracy Preferred Knowledge and Skills: Proficient in HTML5, XML, JavaScript, and with CSS Familiar with IMS and SCORM compliance Education: Associate's degree in Information Technologies or related field, or technical training equivalent. Bachelor's degree in Information Technologies or related field preferred. Years in industry and certifications may be taken into consideration. Experience: Two (2) or more years of experience with end user support of an LMS or cloud-based platforms (in higher education preferred). **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**

STACK Cybersecurity is a 20-year full-service Managed Service Provider (MSP) as well as a growing Managed Security Service Provider (MSSP) We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions. We are currently seeking talented Cybersecurity/Technical Support professionals for a full-time position as an IT Cybersecurity Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging. IT Support Technicians must be diligent self-starters, competent with computers and capable of managing multiple tasks and projects at the same time. Ideal candidates have excellent troubleshooting skills and the ability to effectively communicate with customers and interact with users who have little computer knowledge. Potential candidates must be able to maintain a professional attitude and appearance and confidently engage with customers over the phone and in person. This is a full-time in-office position located in Livonia, Michigan 48150. No remote worker candidates will be considered. Relocation is available for this position. Responsibilities & Qualifications: Advanced Support relating to common technical issues involving Microsoft's core business applications (MS Office, Word, Excel, Outlook, EntraID and Intune) Support of Backup Solutions and Processes Advanced Network Support - Layer 3 and above Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Indicator of Compromise support Strong communication skills when interacting with external clients: keeping them informed of incident progress, notifying them of impending changes or outages, and proactively interacting with clients before, during, and after service requests Event Log Monitoring and Investigation: Monitor and investigate event logs for suspected activities. Identify potential security incidents and respond promptly. Threat and Vulnerability Analysis: Conduct threat and vulnerability analysis to assess risks. Propose mitigation strategies based on findings. Security Incident Handling: Investigate, document, and report any information security issues. Collaborate with relevant teams to address incidents effectively. Understanding of Cyber Threats: Familiarity with prevalent cyber threats, including malware, phishing attacks, DDoS attacks, BEC, lay-and-wait, and man-in-the-middle attacks. Stay updated on evolving threat landscape. SIEM Proficiency: Use and understand Security Information and Event Management (SIEM) solutions. Leverage SIEM data for threat detection and incident response. Knowledge of Other Cybersecurity Tools: Familiarity with tools such as EDR (Endpoint Detection and Response), MDR (Managed Detection and Response), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners. Problem-Solving Under Pressure: Apply problem-solving skills effectively even in high-pressure situations. Prioritize and address security incidents promptly. Effective Communication: Present security findings and recommendations to senior leadership. Excellent written and verbal communication skills. Attention to Detail and Organization: Strong attention to detail when analyzing security data. Organize findings and create comprehensive reports. Independence and Teamwork: Work independently on security tasks. Collaborate effectively within a team environment. REQUIRED EXPERIENCE: 2+ years of Fluency with Switching and VLANs 2+ years of Fluency with Microsoft Entra 2+ years of Fluency with Microsoft Intune Experience managing vulnerabilities and Risk Experience with SIEM Experience with EDR and MDR solutions 2+ years of Fluency in Conditional Access 2+ years of Fluency with DNS and DNS Configuration 4+ years of Fluency with Active Directory 2+ years of Fluency with IPSEC and Firewalls Experience migrating premise resources to cloud Ability to prioritize and multitask Experience administering Hyper-V or another virtualization Deadline and detail-oriented Proficiency in English Excellent communication skills Requires on-time, present work ethic After-hours work may be required to accomplish tasks Weekend work may be required to accomplish tasks On-Call rotation participation will be required

Baker's Gas, a leading player in the eCommerce sector for welding supplies and accessories, places immense value on its customer support team. As a team member, you will play a pivotal role in supporting our customers before, during, and after their purchases. Your contribution will be crucial to our business and the satisfaction of our customers. Experience Needed This is a full-time on-site role as a Customer Support Specialist in Toledo, OH. As a Customer Support Specialist, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your key tasks will include assisting customers with product inquiries, providing technical support, and promptly resolving customer issues. • Timely and accurate reply to customer inquiries via email, chat, and over the phone • Creatively handle customer challenges and come up with reasonable solutions • Communicate with office staff regarding orders, products, and other updates • Assist in quotes and follow-up communication for customer orders • Anticipate problems, catch errors, and take time to communicate with the team • Assist the eCommerce team with various projects About You Self-starter with the ability to multitask Strong Prioritizing skills and time management Excellent communication skills Ability to work well in a team Technical or online support experience is a plus Opportunity for advancement! Benefits included (Health Insurance, 401K, Paid Time Off)

Level 1 Help Desk Administrator - Contract-to-Hire | Up to $24/hr Employment Type: Contract-to-Hire Industry: Global Manufacturing Are you a tech-savvy problem solver with a passion for IT support? A global manufacturer is expanding its IT department in Henrico. We're looking for a Level 1 Help Desk Administrator to provide frontline IT support for both office and production employees. Why Join? Growth Opportunity: Be part of an expanding IT team in a global manufacturing company. Hands-On Impact: Work in a 1 million sq. ft. facility supporting 700 employees. What You'll Do: Provide Level 1 IT support for hardware, software, and network issues. Install, repair, and maintain desktops, laptops, printers, and peripherals. Manage IT assets and maintain accurate tracking records. Support Windows 11 operating systems, Microsoft applications, and Active Directory. Work with the ServiceNow ticketing system to track and resolve IT issues. Assist in the transition from Cisco to Aruba networking. Perform imaging and setup for computers across office and production environments. What You Need: 2-3 years of IT support experience (manufacturing environment preferred but not required). Strong troubleshooting skills for Windows, Microsoft applications, printers, and networks. Experience with Active Directory, ServiceNow, and computer imaging. Ability to support both office and production floor employees. No degree required-practical IT experience is what matters! Compensation & Benefits: Up to $24/hr (contract-to-hire). Opportunity to grow within a global manufacturing company. Ready to be part of a growing IT team? Apply today!

Are you looking to work for a company that provides an innovative work environment, and your voice is heard? We have a position for an Engineering Support Specialist in Auburn Hills. Who we are: LER TechForce is an industry leader in embedded controls, software, functional safety, and engineering talent. For over 20 years LER has been working with customers across North America to meet their engineering resource challenges. Learn more about us (3) LER TechForce: Life | LinkedIn What you will be doing: The Engineering Support Specialist responsibilities include but are not limited to: Product Releasing: BOM, Statement of Work (SOW), and source package (GST) creation, I-sheets, and PPAP coordination. Product Development: Coordinate design, development, validation (DVPR) and compliance with cross-functional internal and external stakeholders. Ongoing product support: Product updates after launch (hardware and software), CAD, BOM and Change Notice (WebCN) management, engineering systems updates (MPMS, JTETSO, TeamCenter, CoDeP...etc.), part Promo code management. Engineering support of marketing programs, asset costing and timing and coordination with Brand/agencies. What you'll need to be successful: Essential: A minimum of a Bachelor of Science in Electrical Engineering, Mechanical Engineering or Automotive Engineering from an ABET accredited university Minimum5+ years in automotive Outstanding written and verbal communication skills Ability to effectively operate both independently and as part of a team in a remote environment Ability to adapt quickly in a fast-paced work environment; requires minimal direction Additional Information / Must Have's: Product development, specifically powertrain engine hardware development, validation (DVPR) and release experience Product release, Proficient at creating Bill of material (BOM), Statement of Work and managing product updates through engineering change management systems (Change Notice) Proficient at excel and managing BOM costs (internal and supplier components) How many years of experience are you looking for (if different than the job description): 5 years Onsite/ Remote Hybrid Does this position require driving a customer vehicle? (Examples: Testing / Driving on a Track / Moving vehicle throughout the facility/ Moving vehicle to another plant location) Instrumented vehicles driven on public roads, test track (Client), chassis dyno as well as moving between facilities Amount of travel, (if so, where): Local travel only What you'll get: Full benefits: medical, dental, vision Short-term & Long-term disability, life insurance Competitive Paid time off package

Pay: $$20-$22 hourly Provides Detroit powertrain & Chassis technical support for service issues, concerns, or complaints related to technical service or service parts. Involves working in the Detroit Customer Support Center (CSC) answering calls and electronic submissions from authorized service locations, end-users, and internal customers. Responsibilities •Answer calls, emails and electronic tickets from dealer network, end-users, and internal customers regarding Detroit engine, transmission & Axle, along with Freightliner/Western Star technical service or service parts related issues, concerns, or complaints. •Assist internal and external customers in a professional, courteous, and timely manner. •Utilize company documentation, literature, and database to provide technical support. •Maintain call note logs with all pertinent information. •Interpret data from Virtual Technician telematics and disseminate to end users. •Communicate technical service concerns or emerging issues to management. •Assure all DTNA Safety and Compliance guidelines are followed. This includes items involving Safety and Compliance related issues are sent to the Compliance department. •Refer more complex technical issues or concerns to appropriate party. •Ability to work any shift, holidays, and provide afterhours support when necessary. •Maintain a clean and safe work area. Additional Functions/Duties Participate in cross functional projects and meetings. Required Education and Experience An Associates degree in related field; or 2 years of related experience. Ideal candidate will have 4 year degree (or in progress), and experience in a technical field. • Diesel technician experience is preferred. • Familiarity with Microsoft 365, Salesforce, Five9, or other related phone/ticketing/CRM systems. This can be taught, but is a plus if the candidate has experience of these systems.

The Logistics Support Specialist works closely with all departments at Best Buy Health Inc. and outside vendors. Their main responsibilities include supporting commercial and consumer products, order processing, refurbishment, unit programming, internal product testing, and shipping and receiving duties. As a Logistics Support Specialist, the primary responsibilities will include the resolution of issues related to the accurate and timely processing of daily in-house customer product orders, kitting of commercial products, shipping and receiving functions, and proper documentation as required to update actions in internal systems. This role is on site, which means you would be required to work at the designated Best Buy Health location in Novi, MI. What you'll do Inventory tracking, reporting, ordering, and reconciliation of products Kitting of commercial products, including collecting individual bulk items and packaging them together to create finished goods to support commercial orders Fulfill accessory orders submitted Assist in shipping and receiving activities, which include, but are not limited to, opening incoming shipments, packaging commercial orders, and preparing outgoing product shipments Review order processing to understand exceptions and assist in researching and correcting those exceptions Basic qualifications Minimum 6 months of experience in a product-based product environment required Minimum 6 months of experience supporting Customer Service systems required Minimum 6 months of experience in a logistics/quality assurance/customer service-based environment required Preferred qualifications Minimum 6 months of experience in logistics inventory Computer skills including typing and prior experience using Microsoft Office Suite What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Physical and mental well-being support About us Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians. Best Buy Health is an Equal Opportunity Employer that complies with Section 503 of the Rehabilitation Act and Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We are committed to equal employment opportunity for all applicants and employees. Learn more about our commitment HERE. Reasonable Accommodation Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions, and otherwise as required by applicable law. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment processes or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com. To learn more, view the “Know Your Rights” poster HERE. Position Type: Full time PandoLogic. Category:Logistics, Keywords:Logistics Support Specialist, Location:Farmington, MI-48333

Skills Required: • Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary. • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. • Interface with corporate IT and business owners to prioritize improvement efforts. • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. • Focus on the integration / long term maintenance of applications and hardware. • Ensure accountability for managing assignments and workload assigned. • Develop, maintain, and share, accurate support documentation. • Support of local network equipment in a Cisco based environment. • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment. Skills Preferred: • A strong desire to learn manufacturing operations and business practices from an IT perspective is required. • Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core. • A willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space. • A willingness to learn, adapt and embrace new technologies is key. Experience Required: The successful candidate must have the following qualifications: • Strong written and verbal communication skills • Ability to multi-task; manage multiple tasks/projects • Work efficiently and effectively with diverse, cross functional teams under stressful circumstances • Ability to communicate effectively with business users and IT professionals including globally distributed teams. • The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge. • Motivated self-starter • Identifying, investigating & solving problems without supervision • Candidate must be reliable, dependable, and punctual. • Candidate must be able to lift 50 lbs and be able to walk 1-2 miles per shift. • Manufacturing experience is preferred, but not required. Experience Preferred: The successful candidate will have or be willing to quickly learn the following items: • Experience with Server administration; Windows (2016+) and/or Linux • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation. • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation. • Knowledge of Windows server and Windows Active Directory/ADFS • Experience with VM servers (vSphere). • Experience with Android and iOS, iPhones, iPads. • Experience with Office365. • Experience with SharePoint. • Experience with Office automation, Windows, PC's & Printers • Experience with handheld scanners and imagers. • Any plant floor automation experience is highly desired (Control systems, PLC's, etc.), but not required. • PowerShell scripting is desired, but not required. Education Required: High School Graduate Education Preferred: Additional Safety Training/Licensing/Personal Protection Requirements:

Job Title - IT Operations Support Engineer- Azure Duration - 12 months Interview Type: Video & In person **Candidates local to Dearborn Michigan Only (within 1 hr Radius)** Job Description : The IT Operations Support Engineer is primarily responsible for following and critically reviewing policies and configurations for the use of cloud apps & services, taking responsibility for customer-report issues through troubleshooting to successful resolution, tracking and communication, maintaining a secure cloud environment, ensuring appropriate availability of services, and supporting app/services operations including determining the appropriate escalation path as needed. This role may also require occasional evening and weekend support of planned maintenance activities. The ideal candidate will be able to work independently identifying and resolving issues in a timely manner. This is intended to be an on-going role Essential Job Functions: Works with Tech Owner/Manager and leads to get appropriate approvals Evaluate existing processes, identify opportunities, and implement improvements to increase efficiency. Support QA and production releases. Document information in the form of knowledge based technical notes and articles, including support documentation. Provide prompt and accurate feedback to developers and/or customers. Ensure proper recording and closure of all issues. Prepare accurate and timely reports as needed. Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams, including Security. Stay current on technological landscape and emerging methodologies sharing best practices amongst teams. Complete the necessary security, technical and process improvement training curriculum as assigned. Onboarding new partners for multiple projects. Ability to troubleshoot on-boarding issues. Ability to configure monitoring and logs and run regression test scripts. Reports out the volume of success & issues on weekly level. Ability to pick up on new technology and best practices. Ability to prototype new concepts. Other Responsibilities: Be part of a weekly on-call rotation schedule to monitor and troubleshoot system and infrastructure issues and handle escalations with hosting and cloud partners as assigned. Troubleshoot production issues as needed, including off-hours and on-call support. Attend daily standups. Minimum Qualifications and Job Requirements: Proven working experience in enterprise technical support Basic knowledge of systems, utilities, and scripting Team Player Strong problem-solving skills Excellent client-facing skills Excellent written and verbal communication skills Experience working with Azure Infrastructure is highly required. Azure Certification is a Big plus Working knowledge with Cloud environments such as Microsoft Azure, Amazon Web Services, and Google Cloud Platform, including the use of Python. Experience with programming SQL Experience automating routine data tasks using various automation/scripting tools (e.g., Jenkins, Nexus, SonarQube, Rundeck)

Sales Support Specialist • Pay rate: $25/Hr. on W2 • Shift Timing: Monday - Friday, 8am - 5pm • Duration: 2+years MS Dynamics and CRM experience PURPOSE OF THE JOB The Sales Support Specialist provides administrative assistance to the Foam Sales organization to allow sales professionals more time in front of customers. The role is the first point of contact for members of the sales organization and is responsible for disseminating information. The ideal candidate is a team player, an active learner, and adaptable to change, with a focus on eliminating waste in processes across the organization. JOB RESPONSIBILITIES Service the Sales Team • Coordinate and administer sales team meetings, customer events, and conferences. • Work directly with the Sales team on Trade Shows and industry event needs. • Maintain/own various FOAM Sales Team Outlook distribution lists. • Maintain/own Sales Team Rosters and shared BOX folder. • Maintain Customer Profiles. • Document follow-up actions for above-mentioned events. • Annual National Sales Meeting: Partner with the FOAM Administrative Coordinator to align expectations and needs for the FOAM Sales team regarding space, awards, attendees, etc. • Customer Events: Assist in coordinating location selection, managing communications and registration processes, and ordering food and beverages. • Trade Shows: For small to medium trade shows, manage booth booking, order marketing materials, and coordinate with attendees and vendors. Attend the event to set up the booth, meet customers, review messaging, interact with customers, and distribute marketing materials. For large trade shows, collaborate with the Trade Show Administrator. • Contractor Events & Conference Calls: Work directly with the Sales Director, RSL, or ASM. • Communicate and order promotional items, business cards, and other marketing-related needs. • Assist the sales team with customized graphic requests, print jobs, and local marketing. • Educate and assist the sales team with navigating systems and software (e.g., BI/Concur). • Investigate budget and policy-related questions as needed. • Manage regional membership dues and seasonal tickets. • Track promo credits issued through pricing. • Research and escalate questions regarding toolbox orders and literature/sample availability. • Collaborate with FOAM Sales Operations on needs related to sales territories, customer requests, mailings, etc. • Coordinate and assist with travel arrangements as needed. • Perform additional duties as needed, depending on the areas supported. • Manage Agent pricing documents. • Use the Opportunity pipeline section of CRM to track jobs for agents. • Participate in CRM and Portal test and learns and be a Dynamics user. Eliminate Waste from the Sales Organization • Drive process improvement and operational efficiency. • Identify opportunities to develop, maintain, and execute standard practices. • Educate the sales team on available tools (e.g., Power BI, ) • Participate in ongoing team meetings to leverage knowledge and best practices from sales support across the company. Demonstrate Teamwork • Work effectively with others to meet or exceed organizational goals. • Share best practices and proactively offer solutions to benefit the sales organization. • Leverage resources to ensure accountability in meeting deadlines. • Support a teaming environment and view change as an opportunity. JOB REQUIREMENTS MINIMUM QUALIFICATIONS • Bachelor's degree preferred. • Prior experience providing administrative support to a Sales organization. • MS Dynamics and CRM experience. EXPERIENCE • Experience in an ever-changing, fast-paced environment. • Proven experience in project management and organizing meetings and events. • Ability to work independently and as part of a team. • Prior administrative support experience for field sales teams. • Experience in problem-solving and identifying solutions in the best interest of the company and the customer. • Ability to identify, act on, and lead continuous change management improvement efforts. • Knowledge of Power BI is helpful.

This position requires a self-motivated individual who likes challenges, a wide variety of responsibility, and helping technology users. You will be required to respond to support tickets, assist clients via remote access or on-site and log work performed to each case. Support requirements may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues. To ensure success as a technical support engineer, you should have in-depth knowledge of IT systems, high-level communication skills, and the ability to work independently. Ultimately, a top-class technical support engineer provides valuable IT assistance and support while maintaining strong customer relations. Essential Functions: Support Network Computing Environment: Applications used within the office: O365, Adobe Acrobat, Adobe Creative Design Suite, Team Viewer, Teams, SharePoint, VMWare, RingCentral. Operating systems Windows Server 2019, 2012, Windows 10 Hardware including: HP & Dell Servers, Dell Desktop and Laptops, Cisco Catalyst Switches, Cisco Meraki Devices, HID Proxy Card Keyless Entry. Server Applications used in the office: Windows Server 2019 & 2012R2 (Active Directory, Terminal Services, DNS, DHCP, Group Policy, Hyper-V, DFS Namespace, File and Print Services, and PowerShell); Autodesk Vault Server, Solidworks PDM Server, SQL. Fanuc Robotics Roboguide AutoDesk Inventor, Autodesk Vault, AutoCAD Electrical, Solidworks & Solidworks PDM. Work closely with Outsource agency to support network health. Documentation and maintenance of all hardware, licensing, passwords, and other critical information with respect to department requirements and all server hardware. Maintains recovery procedures for all systems including: servers, phone system, data backup and retrieval, printers/plotters, engineering Vault, and others as required. Generate and maintain detailed user guides and technical & network documentation Software Updates - establish and maintain updates on all applications used in the environment on a regular basis. Continual security assurance for the Company as well as maintain established individual PC secure sites and directions. Work with IT Manager and Human Resources directly to ensure Federal privacy regulations and Corporate Compliance Policies are maintained. Work with local department managers to ensure proper communication is made should installation and/or up-grade changes need to occur. Support / reinforce usage of Help Desk Ticketing system. End user phone and on-site support. Provide continual security, operational and software suggestions to increase proficiency and effectiveness for all departments. All other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2 Year Associates Degree and 3-5 years IT related work experience. Previous work experience as a technical support engineer or desktop support engineer. Must be highly organized to be able to manage multiple priorities on deadline under minimal supervision. Ability to troubleshoot complex software and hardware issues. Experience in supporting servers in a network environment. Good knowledge base of: Windows 10, Server 2012R2, Server 2019 Networking, TCP/IP, 802.11, VPN, DHCP. Hardware/software installations, as well as general configuration issues. (HP, Dell) 2012 Active Directory Hyper-V (Microsoft Virtualization) Microsoft System Center Basic knowledge of Cisco Meraki switches & Access points Mobile device communications/management CompTIA A+, Network+, Security+ certification preferred but not required. Available for after- hours on-call support and weekend migration and m

Transforming the Future with Convergence of Simulation and Data CRASH STRUCTURES CAE SPECIALIST Our client in Novi, MI is looking for a CRASH STRUCTURES CAE SPECIALIST. This is a contract position. Focuses on designing, analyzing, and optimizing crashworthiness structures to enhance vehicle safety performance. Responsibilities include simulating structural behavior in various crash scenarios, developing lead structures, defining sections, and ensuring compliance with safety standards throughout the entire program from concept to launch. Develop and define structural sections for lead structures and load paths to withstand front, side, rear, and roof crash modes. Conduct crashworthiness simulations using LS-DYNA to predict structural integrity and impact protection. Create load path designs for high-speed and low-speed crash scenarios, balancing structural demands and optimizing energy absorption. Apply material characterization to integrate complex material behavior and failure modes into simulation models. Include characterized data in LS-DYNA to accurately simulate complex failure patterns under various crash conditions. Develop and analyze 1D math models for quick solutions and initial design evaluations. Ensure compliance with IIHS, USNCAP standards in all structural and crash scenario developments. Participate in full program cycles from initial concept development to product launch, contributing to safety development and crash optimization. Analyze crash scenarios to evaluate energy absorption, structural integrity, and vehicle behavior under different impacts. Document simulation results and provide recommendations for optimizing crash structures. Requirements: · Five or more years of experience with LS-DYNA and ANSA. · Extensive experience in material characterization and integration into crash simulation tools. · Familiarity with automotive safety standards (FMVSS, ECE, NCAP) · Strong understanding of high-strength materials, structural balance for different speed conditions, and IHS, USNCAP crash scenarios. How You Will Be Successful: Envision the Future Communicate Honestly and Broadly Seek Technology and Business “First” Embrace Diversity and Take Risks What We Offer: Competitive Salary Comprehensive Benefit Package 401(k) with matching contributions Paid Time Off Employee Discounts Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demon

📩 Send Resume & Project List to: ************************ 💰 Salary: $75,000 - $100,000 (based on experience) About the Role: We are seeking an experienced BIM/CAD Operator with 3+ years of experience to join our team in Sterling Heights, MI. This role will focus on Building Information Modeling (BIM), CAD operations, and model coordination for various construction projects. The ideal candidate will be highly proficient in Revit, Autodesk ACC, and other BIM software, with a strong ability to create content, templates, and maintain BIM files in alignment with project requirements. Key Responsibilities: Utilize Revit, AutoCAD, and Recap to create, manage, and maintain detailed BIM models and templates. Ensure accuracy and consistency in BIM files for client delivery, following company and industry standards. Perform clash detection and coordination using Navisworks, Model Coordination on ACC, and other BIM tools. Attend internal and external coordination meetings to identify and resolve conflicts early in the process. Work closely with project teams to coordinate electrical systems, ensure proper installation, and resolve clashes. Create and maintain BIM project documentation, shop drawings, submittal drawings, and as-built drawings. Develop custom Revit families to enhance project efficiency and accuracy. Represent the company professionally in BIM coordination and clash detection meetings with clients and project teams. Stay up to date with Autodesk Construction Cloud (ACC) and other BIM-engineered solutions. Qualifications: ✅ 3+ years of experience in BIM-related roles. ✅ Proficiency in Revit, AutoCAD, Navisworks, and Autodesk ACC. ✅ Experience working with BIM authoring tools (e.g., Recap, Model Coordination). ✅ Strong understanding of BIM processes, model coordination, and clash detection. ✅ Knowledge of electrical systems, construction coordination, and industry standards. ✅ Ability to create and manage Revit families, templates, and project documentation. ✅ Experience with MS Office, Bluebeam, and Robotic Total Station Software (preferred). ✅ Strong organizational, problem-solving, and communication skills. ✅ Local candidates preferred. Why Join Our Client? ✔️ Competitive salary and benefits package. ✔️ Work on cutting-edge BIM projects in a growing industry. ✔️ Opportunity to collaborate with high-level construction and engineering teams. ✔️ Career growth and skill development opportunities in the BIM field. 📧 Interested? Apply today! Send your resume and project list to ************************

Insulspan (A Carlisle Company) a premier supplier of high performance structural insulated panels (SIPs) for use as walls, roofs, and floors in residential and commercial structures. Our customers are homeowners seeking energy efficiency, contractors who want a competitive edge, and building professionals who need comprehensive solutions. We are looking for a Sales Support Representative supporting our Blissfield, MI office. Job Summary The Sales Support Representative communicates with potential and existing customers, reviews project specifications and drawings, and prepares quotes on residential and commercial construction projects. Duties and Responsibilities Answer and return customer phone calls, emails, and web inquiries Record customer inquiries in our customer relationship management (CRM) system Answer customer questions regarding their projects and our products Review project specifications and drawings, which includes reading blueprints and/or AutoCAD drawings Discuss and review project specifications with customers in order to accurately generate a quote, making recommendations as necessary Accurately complete project quote Generate sales contracts and changes orders Assist sales representatives as needed with customer support Attend and participate in sales meetings and trade shows when necessary Required Knowledge/Skills/Abilities Knowledge of the construction industry required Able to read and interpret blueprints and building specifications Excellent communication skills High level of professionalism and integrity Excellent organizational, decision making and problem-solving skills AutoCAD and/or Bluebeam experience a plus Some travel may be required including site and installation assistance Education and Experience 2+ years of work-related experience and/or Associates Degree in Construction Management or related field

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets efficiently Liaise between sales team, customer success team, and customers to properly address customer problems Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Customer service oriented Strong written and verbal and troubleshooting skills

Long Term Contract Responsibilities Collaborate with support owners regarding implementation of CIP requirements Support NCO audit process (mock internal RF) Collaborate with support owners on developing control objectives for the program, including metrics, development, and escalation plans Accountable to conduct annual/periodic reviews of the written program Develop strategy and processes to meet compliance requirements. Accountable for overseeing the resolution of systemic gaps in program Consult with NERC Training Office (NTO) to plan and develop training requirements and content, ensuring the availability of subject matter experts in a timely manner to support curriculum development and testing Partner with key stakeholders in the development of shared metrics across program Inspect/monitor program execution, process outputs, metrics and controls Oversee process design, enhancement and operation of controls conducted by support owners Work with NCO to align compliance understanding (5Ws, 1H of each standard) and responsibilities Review forward looking future compliance and approve process design to support compliance Understand new NERC standards, impacts and connections across other standards; incorporate into the existing compliance program in conjunction with IT Compliance and NCO Actively participating in settlement agreements.

The Logistics Support Specialist works closely with all departments at Best Buy Health Inc. and outside vendors. Their main responsibilities include supporting commercial and consumer products, order processing, refurbishment, unit programming, internal product testing, and shipping and receiving duties. As a Logistics Support Specialist, the primary responsibilities will include the resolution of issues related to the accurate and timely processing of daily in-house customer product orders, kitting of commercial products, shipping and receiving functions, and proper documentation as required to update actions in internal systems. This role is on site, which means you would be required to work at the designated Best Buy Health location in Novi, MI. What you'll do Inventory tracking, reporting, ordering, and reconciliation of products Kitting of commercial products, including collecting individual bulk items and packaging them together to create finished goods to support commercial orders Fulfill accessory orders submitted Assist in shipping and receiving activities, which include, but are not limited to, opening incoming shipments, packaging commercial orders, and preparing outgoing product shipments Review order processing to understand exceptions and assist in researching and correcting those exceptions Basic qualifications Minimum 6 months of experience in a product-based product environment required Minimum 6 months of experience supporting Customer Service systems required Minimum 6 months of experience in a logistics/quality assurance/customer service-based environment required Preferred qualifications Minimum 6 months of experience in logistics inventory Computer skills including typing and prior experience using Microsoft Office Suite What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Physical and mental well-being support About us Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians. Best Buy Health is an Equal Opportunity Employer that complies with Section 503 of the Rehabilitation Act and Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We are committed to equal employment opportunity for all applicants and employees. Learn more about our commitment HERE. Reasonable Accommodation Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions, and otherwise as required by applicable law. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment processes or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com. To learn more, view the “Know Your Rights” poster HERE. Position Type: Full time PandoLogic. Category:Logistics, Keywords:Logistics Support Specialist, Location:Canton, MI-48187