Support specialist jobs in Springfield, IL

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

will work 9:50am-6:30pm onsite at the Springfield, IL office Monday-Friday. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have nearly $11.8 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. As a leading insurance and financial services company focused on meeting the evolving need of public K-12 teachers, we are growing rapidly and have a number of exciting positions available right now, including a Help Desk Service Representative within the Information Technology Division located in Springfield, IL. The primary purpose of this role is to provide first level and/or basic second level support to resolve service incidents/requests in a timely manner according to SLA and perform tracking by entering details of incidents/requests, status updates, and resolutions into the company ticket system. This role will be responsible for supporting desktops, laptops, phones, Wi-Fi, Telecom services, printers and more. To be successful in this role, a candidate must have excellent problem-solving skills in order to diagnose, isolate, evaluate and resolve complex problem situations, or when necessary, escalate or route them to the appropriate group. JOB RESPONSIBILITIES: Provide superb customer service both written and spoken to technical and non-technical customers Monitor and Respond to All Help Desk Requests in a Professional, Thorough and Timely Manner Basic Desktop and Telecommunications Support User administration and support Assist Remote Employees Provide Technical Support for Issues Related to IT Systems, Phone Systems, Software and Hardware Rotating one week after hours on-call shift shared between 9 techs' after fully trained, overtime paid for these shifts MINIMUM REQUIREMENTS: High School Diploma Relevant Technical education at a vocational level and relevant experience in a technical help desk environment. Strong Computer Skills and the Ability to Identify and Troubleshoot Technology Issues PREFERRED QUALIFICATIONS: Proven Success as a Help Desk Technician or Similar IT Role The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Pay Range: $21.00 - $32.00 /hour Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Company: JARDOGS.AI, INC. Reports To: COO / Director of Implementations Job Type: Full -time JARDOGS.AI, INC., is an innovative healthcare technology start -up dedicated to streamlining clinical workflows and improving provider efficiency. We leverage cutting -edge artificial intelligence to transform how medical documentation and coding are handled, allowing healthcare professionals to focus more on patient care. About My Medical Scribe: My Medical Scribe is our flagship mobile application designed to revolutionize the clinical documentation process. The app allows providers to transcribe patient visits and automatically generates a clinical note by integrating previous EMR data with the current dictation. A key feature of My Medical Scribe is its ability to deduce and suggest appropriate medical codes based on the generated note, deeply integrating with any Electronic Medical Record (EMR) system. Position Overview: JARDOGS.AI, INC., is seeking a dedicated and skilled Clinical Application Support Specialist to provide exceptional support for our My Medical Scribe application. This is a unique opportunity to be a foundational member of our client support team, working closely with providers and clinic staff during a critical phased rollout. The ideal candidate will be passionate about customer success, possess strong analytical skills, and have a foundational understanding of medical coding and clinical workflows. You will be the primary point support contact for users with concerns with medical billing, focusing on explaining the logic behind our AI -driven medical coding suggestions and ensuring a smooth user experience. Requirements Key Responsibilities: Serve as the primary support contact for JARDOGS.AI, INC., clients (physicians, advanced practitioners, medical coders, and billing staff) for the My Medical Scribe application. Investigate, troubleshoot, and clearly explain the logic behind AI -generated medical code suggestions and clinical note content. Respond to user inquiries via designated support channels (e.g., Zoho Desk, email, phone) in a timely, professional, and empathetic manner. Document all support interactions, user feedback, and issue resolution steps meticulously in our help desk system. Collaborate closely with the Product Management, Implementations, and Engineering teams to escalate complex issues, report bugs, and provide insights for product enhancement and AI model refinement. Assist Product Management and Engineering teams in the quality assurance process of modifications made to the coding assistant portion of the My Medical Scribe product Develop and maintain user -facing support materials, including FAQs, knowledge base articles, and troubleshooting guides tailored to Springfield Clinic's workflow. Assist in providing training and onboarding support to new users at Springfield Clinic as the rollout progresses. Proactively identify trends in user questions or issues to help improve user training and product usability. Maintain a high level of customer satisfaction and build strong relationships with key users Adhere to service level agreements (SLAs) for response and resolution times. Participate in regular team meetings and contribute to the continuous improvement of support processes and product knowledge. Required Qualifications: 1 -3 years of experience in customer support, application support, product support, or similar role, preferably within the healthcare IT or clinical software industry. 1 -3 years of experience within the realm of medical coding principles (ICD -10, CPT, E/M leveling). Strong understanding of medical terminology. Excellent problem -solving and analytical skills, with the ability to troubleshoot technical and logic -based issues. Exceptional verbal and written communication skills, with a proven ability to explain complex information clearly and concisely to diverse audiences (including busy healthcare providers). Strong customer service orientation, patience, and empathy. Detail -oriented with strong organizational and documentation skills. Quick learner with the ability to master new software and complex systems efficiently. Proficiency with help desk software (e.g., Zoho Desk, Azure DevOps) and CRM systems. Ability to work independently with minimal supervision and collaboratively as part of a dynamic team. Must be able to work in a hybrid model, with approximately 50% of time spent in our Hillsboro, IL area office and 50% remote. Reliable transportation for in -office work. Preferred Qualifications: Associate's or Bachelor's degree in Healthcare Informatics, Health Information Management, IT, or a related field. Certification in medical coding (e.g., CPC -A, CCS -P, or equivalent foundational knowledge demonstrated through experience). Direct experience supporting AI -powered software or applications. Experience working directly with physicians and other healthcare providers. Familiarity with EMR/EHR systems and clinical workflows. Experience in a fast -paced start -up environment. Benefits Work Environment: This is a hybrid role requiring approximately 50% of your time to be spent in our office located in the Hillsboro, IL area, with the remainder worked remotely. The role involves standard office conditions and equipment. Flexibility for occasional adjustments to schedule based on client needs during critical rollout phases may be required. Why Join Jardogs.ai? Be part of an exciting, early -stage company poised to make a significant impact in healthcare. Play a critical role in the success of our flagship product and a key client relationship. Work with a passionate and innovative team. Opportunity for growth as the company expands. Competitive salary and benefits package. Equal Opportunity Employer: Jardogs.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related fieldor equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $65,000-$75,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_ _** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email_** **_ _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1051-2025_

Job Details Job TitleTechnical Support and Logistics Specialist Job Title NoteWill County Clerk's Office Job SummaryThis position plays a key role in supporting the Clerk's operations through hands-on technical assistance, equipment coordination, and logistical planning during election cycles and public service events. The ideal candidate will be detail-oriented, have strong leadership, organizational and problem-solving skills and be capable of working both independently and collaboratively in a fast-paced government environment. Minimum QualificationsHigh school diploma or GED required. Working knowledge of Windows operating systems, Microsoft Office Suite, and network troubleshooting. Ability to lift and transport equipment (up to 30 lbs.), set up workstations, and work occasional extended or irregular hours (especially during elections). Associate's or Bachelor's degree in Information Technology, Logistics or a related field preferred. At least 2 years of experience in technical support or logistics coordination, ideally in a government or public service setting, preferred. Experience supporting elections or working in a County Clerk or municipal government office preferred. Familiarity with election technologies (e.g. e-pollbooks, ballot tabulators) preferred. Salary Range$50,000 - $70,000, depending on qualifications & experience. This position is an exempt, non-union position. Will County employees enjoy a wide variety of competitive fringe benefits including: comprehensive medical coverage, dental and vision coverage, short/long term disability, sick/personal days, parental leave, holidays, defined pension plan from the Illinois Municipal Retirement Fund (regular and SLEP), deferred compensation plan, vacation, and tuition reimbursement program. ******************************************************************************************************** Apply ToAnnette Parker, Will County Clerk 302 N. Chicago Street Joliet, IL 60432 Fax: ************** Email: ********************* Apply by December 12, 2025 by 4:30 p.m. Apply for this job Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer

Min USD $16.50/Hr. Max USD $24.82/Hr. Performs OR scheduling duties according to established procedures. Performs data entry on daily charges for OR and Anesthesia patients to ensure proper revenue is applied. Input all OR- and cardiac-patient records from the previous day by 10 a.m. Answers multi-line phone systems. Rotates assignments as needed between front desk, billing, scheduling, floater. Works holidays and weekends, as needed. Is able to work with surgeons, patients, staff, Anesthesia, and families in a professional manner. Be able to cross train. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * High-school diploma. Licensure/Certification/Registry: Experience: * Three years medical-secretary experience. * Experience with billing process/system desired. Other Knowledge/Skills/Abilities: * Proficient on 10-key calculator. * Ability to type 30 wpm or one year of experience that illustrates extensive computer use. * Strong communication skills are essential. * Interpret written procedures to make decisions independently. * Dependability a must. * Ability to act as preceptor and meet learning needs of orientee. * Medical terminology perferred. Responsibilities Interacts with a variety of hospital personnel, doctors' offices, patients, and visitors in a manner that enhances delivery of patient care and promotes positive relationships: * Cooperates with personnel from other departments in a friendly, effective manner. * Welcomes and directs visitors courteously. * Answers telephone promptly and identifies unit, self, and job title. * Uses paging system for physicians, anesthesiologists, and other personnel. * Uses intradepartmental intercom system. * Locates surgical personnel upon request. * Places telephone calls upon request. * Distributes mail to employee mail boxes. * Behaves in accordance with hospital guest-relations programs, goals, and MMC Statement of Values. Processes and communicates information accurately and clearly according to established procedure: * Discriminates and sets priorities for received information. * Receives and delivers telephone messages for doctors and residents. * Receive Anesthesia calls regarding central lines, etc., and route appropriately to CRNA or physicians. * Delivers emergency and or patient-related telephone messages to personnel. * Provides appropriate verbal or written information to other departments as necessary. * Refers requests from news media to Public Relations department. * Operates pneumatic-tube system correctly. * Operates hospital computer terminals correctly. * Operates multi-line phone and several phones efficiently and effectively. * Operates and maintains normal office machines with care and efficiency. Performs non-clinical nursing tasks according to policy and established procedure: * Sends for patients. * Assembles and imprints OR records with addressograph for patient's chart. * Assigns surgical assistants and volunteers to run errands per request. * Processes patient transfers or admits to the appropriate unit. * Runs daily schedules for the OR staff and other pertinent hospital departments. * Runs scheduling reports for physicians and OR staff. * Calls for x-rays for added cases. * Runs patient-billing report from Cerner system. * Provides admitting with patient count based on the OR record of operation. * Watches patients at front desk while waiting for units to pick up. * Runs errands, picks up x-rays, and delivers specimens on weekends. Maintains unit record according to established procedure: * Completes patient charges for OR and Anesthesia patients during the day of surgery. * Checks and balances OR record of operation with patient-charge sheet. * Checks and balances OR and Anesthesia records. * Completes patient records on Cerner system for ELL and CVOR from previous day by 10 a.m. daily. * Completes pre-anesthesia evaluation sheets for next-day patients. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Requisition services and maintains supplies and equipment for unit according to need and cost-containment objectives: * Informs medical secretary of needed office supplies in respect to established standard quantities. * Places supplies in proper location. * Maintains adequate supplies of required OR forms. * Completes dietary requisition for surgeons' lounge monthly. Assists in promoting efficient functioning of the unit in the interest of patient care. * Complies with hospital and departmental policies, procedures, and behavioral expectations. * Follows designated lines of communication and authority in department. * Assists co-workers when time allows. * Keeps orderly work area. * Assists in on-the-job instruction to new secretary trainees. * Rotates shifts for weekend and complete coverage. * Notifies appropriate OR, AM Admit, Anesthesia, Holding, and Recovery Room staff of all added and canceled cases. * Attends 65 percent or a minimum of 6 unit-staff meetings per year, whichever number is greater. Seeks excused absence from supervisor when needed. Reviews and signs minutes. * Attends mandatory inservices. * Meets punctuality and attendance expectations. * Consistently utilizes time and resources effectively and efficiently. * Cooperates with all members of the health care team. * Maintains personal cleanliness and appearance. * Enthusiastically supports and participates in planned changes. * Accepts responsibility for accurate and timely completion of tasks as assigned. * Discourages gossip with and about others; does not repeat rumors. Performs secretarial duties and OR scheduling duties according to established procedure and specific instructions of supervisor. * Schedules cases accurately with pertinent information noted. * Notifies specialty-resource nurses regarding special equipment and instrument requests. * Checks scheduling computer for conflicts in scheduling. * Refers physician's office complaints to appropriate nursing personnel. * Confirms scheduling of tentative cases. * Schedules other departmental services needed (i.e., C-arm from X-ray). * Notifies Anesthesia department concerning scheduled patients. * Accurately prepares computerized OR schedule for next day's surgery. * Prints preference lists and pick tickets two days ahead of surgery schedule. * Notifies Sterile Processing of all added cases and the correct charge ticket/pick list number. * Runs reports to support system accuracy and department. * Sets up and releases blocks appropriately. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

PAY RANGE: $17.50 to $24.00 / hour Compensation is determined based on your experience and qualifications. In addition to base pay, you may be eligible for overtime, commission, and performance-based increases and bonuses. Prairieland FS, Inc. is a full-service agricultural and energy supplier dedicated to providing high-quality products and services to improve customer profitability. We are committed to excellence and envision being the leading supplier of choice. Prairieland FS, Inc. is seeking a motivated and detail-oriented Administrative Support Specialist to support our operations department. The ideal candidate will provide administrative and clerical support, assisting smooth department operations. Key Responsibilities Provide administrative support to the operations team, including scheduling appointments, managing calendars, and organizing meetings. Assist in preparing and distributing agronomic reports, presentations, and documentation. Perform data entry and ensure the accuracy of agronomic databases and spreadsheets. Maintain and update agronomic records, including field data, soil tests, crop plans, and pesticide application logs. Coordinate communication between operations, customers, suppliers, and other stakeholders. Handle incoming and outgoing correspondence, including emails, phone calls, and mail related to operations activities. Assist with inventory management of agronomic supplies and materials. Support the preparation of proposals, contracts, and service agreements. Assist in the planning and execution of agronomic events, workshops, and field days. Provide general administrative support, including photocopying, scanning, and ordering office supplies. Required Qualifications and Skills High school diploma or equivalent; an associate degree or higher in agriculture, agronomy, business administration, or a related field is preferred. Must have a valid driver's license and satisfactory driving record. Proven experience in an administrative or support role, preferably within the agricultural sector. Proficiency in MS Office Suite, especially Excel, Word, and PowerPoint. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Excellent communication skills, both written and verbal. Attention to detail and accuracy in record-keeping and data entry. Ability to work independently and as part of a team. Familiarity with agronomic practices, terminology, and industry standards is a plus. High level of integrity and ability to handle confidential information. Provide Exceptional Customer Service Total Rewards Package Insurance - Medical, Dental, and Vision Financial & Savings - 401K Matching, Pension Company-Funded, FSA & HSA Voluntary and Miscellaneous Benefits - Accident, Air Evac, Critical Illness, Hospital Indemnity, Identity Theft Protection, Life, Short/Long-Term Disability Vacation and More - Paid Time Off (PTO), Holiday, Uniform Program, Discounts, Teamwork, Advancements/Service, Retirement Recognition Issue Date: 09/01/2025

Job Description The Accounting Support Specialist reports to the Asst. Controller and CFO. This position works with our internal staff and clients to fund and release the payments for their self-funded benefit plans. This includes updating spreadsheets and providing reports to internal departments along with creation and audit of check registers. This position will also assist with general accounting duties, such as billing and bank reconciliations. Principal Duties and Responsibilities: Billing Vendor payment auditing Create Monthly Reconciliation Reports. Coordinate and/or assist with special projects. Working in Microsoft Excel & Word to create files for clients. Working in GBAS/Claims System, merging registers and creating files for clients. Update spreadsheets for internal departments. Gathering and verifying files prior to sending to the client for approval. Release registers once approved by clients. Perform other duties as assigned. General Expectations: Present a positive image of Consociate Health at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co worker, or supervisor. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Adheres to established safety standards and utilizes proper techniques to avoid work-related injuries. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Finance Division. Attend required in-service and staff meetings. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups, individuals and employees. Service Expectations: Greet all people in a prompt and courteous manner. Communicate in a warm and courteous manner, making eye contact and speaking in a tone of voice that matches words. Offer and provide assistance whether the request falls within your specific job duties. Maintain positive internal and interpersonal communications at all times, Remain aware of products and services provided by Consociate. Project a positive, professional image when working. Knowledge, Skills and Ability Requirements: High School education required. Associates Degree preferred or a minimum of 3 years of bookkeeping experience Proficient in word and excel Attention to detail Time management Oral and written communication skills Physical and Mental Abilities: Ability to perform sedentary work for extended periods of time. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects during the same period, and adapt to interruptions. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance

Job Details Entry Decatur - Decatur, IL Part Time High School $15.00 - $16.00 Hourly Education Program Specialist Serving Macon, Moultrie, Shelby, and Christian counties in Illinois Council website: ************** Position Overview The mission of the Greater St. Louis Area Council Boy Scouts of America is to prepare young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law. We are looking for energetic and outgoing individuals who enjoy working with kids and want a fun job where they can have a positive impact on the lives of children and families in underserved communities throughout St. Louis and surrounding areas. Responsibilities Work directly with youth, leading programs and activities for assigned Scouting units. Conduct field trips, campouts, cultural activities, and other horizon-broadening experiences. Attend council Cub Scout/Boy Scout Advancement Workshops, summer camps, and activities. Participate in council Camp Card and Popcorn fundraisers. Conduct membership recruitment events to register youth members. Identify, recruit, and coordinate training for new adult volunteers to help with meetings and activities. Work with staff and volunteer leaders to design, develop, and implement procedures for selecting and recruiting adult leaders, recruiting and retaining youth participants, and providing a quality unit program. Document program outcomes, youth achievements, attendance, and registration renewals. Qualifications Strong interpersonal, organization, and process-improvement skills Proven ability to work with minimal supervision, exercise of discretion, and independent judgement Must be comfortable with public speaking and interacting with diverse audiences. Excellent people skills, enthusiastic, punctual, responsible, and creative Self-motivated individual with solid time management skills and strong organizational skills High ethical and professional working standards Requirements Must be willing to accept and meet the BSA's leadership and membership standards and subscribe to the Scout Oath and Law. Attained 21 years of age or older unless prohibited by any applicable law. A Scouting background is helpful, but not required for employment. Offers for employment are subject to criminal, reference, and motor vehicle background checks. Compensation All councils are equal opportunity employers. Rate of pay is up to $15.00 per hour, with reimbursement for business mileage at the standard IRS rate. The position of Program Specialist is a part-time position and as such is not scheduled to exceed 30 hours per week of employment. How to apply: Completion of the application process is required. Only the most qualified candidates will be contacted. Employment inquiries: *************

Community Support Specialist - Decatur, Illinois Salary: High School or GED + 5 years' experience: $23.00/hour + 56 paid days off annually Bachelor's Degree: $25.00/hour + 56 paid days off annually Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday 8 am-5 pm Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSC At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Community Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Community Support Specialist at Heritage Behavioral Health Center in Decatur, Illinois, you will provide person-centered, community-based mental health services to adults living with a mental health diagnosis. This role focuses on helping individuals achieve stability and independence by delivering support in their homes and community settings, including social service agencies, healthcare providers, and other natural environments. You will serve as a vital link between clients and resources, empowering them to build skills, access care, and improve their overall quality of life. Core Responsibilities: Provide individualized, recovery-oriented support to clients in community settings. Assist clients in developing skills for daily living, symptom management, and community integration. Coordinate care and collaborate with social service agencies, healthcare providers, and other community resources. Support clients in navigating benefits, housing, employment, and transportation services. Document services accurately and timely in compliance with agency and regulatory standards. Monitor client progress and adjust interventions based on evolving needs and goals. Respond to crises and provide de-escalation support when necessary. Advocate for client needs and promote self-determination and empowerment. Positions are available in the following departments: Housing First - Mental Health and Substance Use Specialty Courts - Mental Health and Substance Use Community Support - Mental Health Knowledge, Skills, and Abilities: Knowledge: Understanding of mental health diagnoses, recovery principles, and community-based care models. Familiarity with local social service systems, healthcare resources, and benefits programs. Skills: Strong communication and interpersonal skills for engaging diverse populations. Ability to build trust and maintain professional boundaries. Organizational and time-management skills to handle multiple priorities in a dynamic environment. Crisis intervention and problem-solving skills. Abilities: Work independently in community settings while maintaining accountability. Adapt to changing client needs and environments. Use technology for documentation and communication effectively. Demonstrate cultural competence and sensitivity to individual differences. Qualifications High School Diploma or equivalent plus 5 years of supervised mental health or social service experience Bachelor's degree in social work, psychology, education, or human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off : Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

PAY RANGE: $17.50 - $23.50 / hour Compensation is determined based on your experience and qualifications. In addition to base pay, you may be eligible for overtime, commission, and performance-based increases and bonuses. Prairieland FS, Inc. is a full-service agricultural and energy supplier dedicated to providing high-quality products and services to improve customer profitability. We are committed to excellence and envision being the leading supplier of choice. The Application Specialist is responsible for the precise and safe application of agricultural crop production input products to agricultural fields. This role involves operating and maintaining specialized equipment to ensure accurate and efficient application, following agronomic recommendations, and compliance with all safety and environmental regulations. The Application Specialist works closely with customers, Location Managers, and agronomists to understand specific field conditions, ensuring that agricultural crop production input products are applied at the correct rates and locations to optimize crop yields and protect the environment. Key Responsibilities Operate and maintain custom application equipment, including sprayers, spreaders, and other machinery. Apply agricultural crop production input products according to agronomic plans and regulatory guidelines. Conduct pre- and post-application inspections of equipment to ensure operational efficiency and safety. Follow detailed application maps and instructions to ensure precise product placement and application rates. Monitor weather conditions and field variables to determine the best application timing and method. Maintain accurate records of custom applications, including products used, rates, and areas treated. Communicate with customers, agronomists, and other team members to coordinate application schedules and ensure customer satisfaction. Adhere to all safety protocols, including the use of personal protective equipment (PPE) and safe handling of chemicals. Assist with inventory management and reporting of chemical usage. Perform minor repairs and adjustments on equipment as needed. Required Qualifications and Skills High school diploma or equivalent; additional training or certification in agronomy or agriculture is a plus. Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record. All federal and state pesticide licenses within the first six months of employment. Follow safety and compliance standards to help ensure their well-being and the safety of others. Experience operating agricultural machinery, particularly sprayers and spreaders, is preferred. Knowledge of agronomy practices, crop protection products, and safety regulations is preferred. Ability to work in various weather conditions, during peak planting and harvesting seasons, and outside of normal hours throughout the year to meet deadlines and demands. Strong attention to detail, with a focus on safety and compliance. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Good communication skills and the ability to work effectively in a team environment. Ability to lift and move heavy objects, as for loading and unloading. The role involves physical labor, including lifting and moving heavy products. High level of integrity and ability to handle confidential information. Provide Exceptional Customer Service. Total Rewards Package Insurance - Medical, Dental, and Vision Financial & Savings - 401K Matching, Pension Company-Funded, FSA & HSA Incentives - In addition to your base salary, you may be eligible to receive commission and/or bonus pay Voluntary and Miscellaneous Benefits - Accident, Air Evac, Critical Illness, Hospital Indemnity, Identity Theft Protection, Life, Short/Long-Term Disability Vacation and More - Paid Time Off (PTO), Holiday Pay, Uniform Program, Discounts, Teamwork, Advancements/Service, Retirement Recognition Issue Date: 01/01/2025

Community Support Specialist - Decatur, Illinois Salary: High School or GED + 5 years' experience: $23.00/hour + 56 paid days off annually Bachelor's Degree: $25.00/hour + 56 paid days off annually Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday 8 am-5 pm Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSC At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Community Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Community Support Specialist at Heritage Behavioral Health Center in Decatur, Illinois, you will provide person-centered, community-based mental health services to adults living with a mental health diagnosis. This role focuses on helping individuals achieve stability and independence by delivering support in their homes and community settings, including social service agencies, healthcare providers, and other natural environments. You will serve as a vital link between clients and resources, empowering them to build skills, access care, and improve their overall quality of life. Core Responsibilities: Provide individualized, recovery-oriented support to clients in community settings. Assist clients in developing skills for daily living, symptom management, and community integration. Coordinate care and collaborate with social service agencies, healthcare providers, and other community resources. Support clients in navigating benefits, housing, employment, and transportation services. Document services accurately and timely in compliance with agency and regulatory standards. Monitor client progress and adjust interventions based on evolving needs and goals. Respond to crises and provide de-escalation support when necessary. Advocate for client needs and promote self-determination and empowerment. Positions are available in the following departments: Housing First - Mental Health and Substance Use Specialty Courts - Mental Health and Substance Use Community Support - Mental Health Knowledge, Skills, and Abilities: Knowledge: Understanding of mental health diagnoses, recovery principles, and community-based care models. Familiarity with local social service systems, healthcare resources, and benefits programs. Skills: Strong communication and interpersonal skills for engaging diverse populations. Ability to build trust and maintain professional boundaries. Organizational and time-management skills to handle multiple priorities in a dynamic environment. Crisis intervention and problem-solving skills. Abilities: Work independently in community settings while maintaining accountability. Adapt to changing client needs and environments. Use technology for documentation and communication effectively. Demonstrate cultural competence and sensitivity to individual differences. Qualifications High School Diploma or equivalent plus 5 years of supervised mental health or social service experience Bachelor's degree in social work, psychology, education, or human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off: Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Community Support Specialist - Decatur, Illinois Salary: High School or GED + 5 years' experience: $23.00/hour + 56 paid days off annually Bachelor's Degree: $25.00/hour + 56 paid days off annually Salary is based on education, experience, and licensure or certification Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday 8 am-5 pm Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days 56 paid days off in your first year Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through NHSC At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Community Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Community Support Specialist at Heritage Behavioral Health Center in Decatur, Illinois, you will provide person-centered, community-based mental health services to adults living with a mental health diagnosis. This role focuses on helping individuals achieve stability and independence by delivering support in their homes and community settings, including social service agencies, healthcare providers, and other natural environments. You will serve as a vital link between clients and resources, empowering them to build skills, access care, and improve their overall quality of life. Core Responsibilities: Provide individualized, recovery-oriented support to clients in community settings. Assist clients in developing skills for daily living, symptom management, and community integration. Coordinate care and collaborate with social service agencies, healthcare providers, and other community resources. Support clients in navigating benefits, housing, employment, and transportation services. Document services accurately and timely in compliance with agency and regulatory standards. Monitor client progress and adjust interventions based on evolving needs and goals. Respond to crises and provide de-escalation support when necessary. Advocate for client needs and promote self-determination and empowerment. Positions are available in the following departments: Housing First - Mental Health and Substance Use Specialty Courts - Mental Health and Substance Use Community Support - Mental Health Knowledge, Skills, and Abilities: Knowledge: Understanding of mental health diagnoses, recovery principles, and community-based care models. Familiarity with local social service systems, healthcare resources, and benefits programs. Skills: Strong communication and interpersonal skills for engaging diverse populations. Ability to build trust and maintain professional boundaries. Organizational and time-management skills to handle multiple priorities in a dynamic environment. Crisis intervention and problem-solving skills. Abilities: Work independently in community settings while maintaining accountability. Adapt to changing client needs and environments. Use technology for documentation and communication effectively. Demonstrate cultural competence and sensitivity to individual differences. Qualifications High School Diploma or equivalent plus 5 years of supervised mental health or social service experience Bachelor's degree in social work, psychology, education, or human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off: Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!