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  • IT Support Specialist I

    Src Holdings Corporation 4.5company rating

    Support specialist job in Springfield, MO

    At SRC Holdings Corp., technology isn't just a support function-it's a force multiplier for an employee-owned, open-book culture where everyone is empowered to think and act like an owner. As an IT Support Specialist I , you'll play a vital role in keeping our technology ecosystem reliable, secure, and user-friendly so our teams can do their best work every day. This role is perfect for someone who enjoys hands-on troubleshooting, values great customer service, and wants to grow their technical skills in a collaborative, learning-focused environment. IT Support Specialist I - What You'll Do As part of our IT team, you'll support associates across the organization while helping to strengthen and improve our systems and processes. Support SRC's open-book management culture through collaboration, transparency, and service-oriented IT support Set up, configure, and maintain computers, peripherals, operating systems, and software for associates Provide timely technical support via the Help Desk, resolving hardware, software, and user-access issues Maintain and troubleshoot network connectivity, security systems, cameras, access control, and alarms Track, manage, and document company-wide hardware and software inventory Diagnose root causes of technical issues and implement reliable, long-term solutions Create user-friendly documentation and training materials to help associates confidently use technology What You Bring We're looking for a dependable problem-solver who enjoys helping others and takes pride in doing things the right way. Experience and Education Associate's degree in Computer Information Systems, PC/Network Administration, or a related field, or equivalent combination of education and relevant experience CompTIA A+ and/or Network+ certifications preferred Strong working knowledge of Windows operating systems and Microsoft 365 Solid understanding of networking fundamentals (DNS, IP addressing, subnetting, etc.) Familiarity with command-line tools and Windows troubleshooting utilities Experience with antivirus management, spam filtering, printers, and phone systems Skills Strong understanding of Microsoft environments and networking concepts Analytical, methodical approach to troubleshooting and problem-solving Clear, professional written and verbal communication skills Ability to prioritize work and manage time effectively Empathetic, patient, and service-oriented mindset Attention to detail with the ability to make smart, timely decisions Rewards For You: Vacation and holiday pay Quarterly bonus up to 20% 100% Tuition Reimbursement and growth opportunities Two lucrative wealth-building programs - 401(k) and Employee Stock Ownership Plan (ESOP) Affordable and comprehensive insurance Wellness programs and free mental health resources Employee-owners first, manufacturers second: SRC Holdings Corp. is an employee-owned remanufacturer directly servicing OEMs. Acknowledged as a Top 25 Best Small Company by Forbes, our employee-owners are leaders in custom remanufacturing, new assembly, supply chain management, and core and materials management. We foster an environment where energized and engaged entrepreneurs thrive. Our associates take pride in their reputation as businesspeople who understand how they make an impact. We believe the best way to operate is to educate everyone on how the business works, give them a voice in saying how the company is run and provide them a stake in the financial outcome. Location : Springfield, Missouri Position Type: Full time
    $46k-75k yearly est. Auto-Apply 2d ago
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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Springfield, MO

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-43k yearly est. 2d ago
  • IT Help Desk Technician II

    CSI 4.3company rating

    Support specialist job in Springfield, MO

    We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.
    $55k-65k yearly 60d+ ago
  • Library Technical Specialist

    Illinois Secretary of State

    Support specialist job in Springfield, MO

    Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Library Technical Specialist Division: Union: IFT Location: 300 S 2 nd St, Springfield, IL - Sangamon County Salary: Range $3,991 to $6,328 - commensurate with experience Benefits: **************************************************** Overview: Independently performs library work specializing in readers advisory services focusing on juveniles and schools in fiction and non-fiction subject areas to assist patrons of the Illinois State Library Talking Book and Braille Service (TBBS) who have a vision, physical or reading disability that prevents reading standard print material; provides bibliographic searches for TBBS utilizing internally developed standards; works in partnership with the National Library Service for the Blind and Physically Handicapped (NLS) to maintain national standards; researches and refers patrons to appropriate disability agencies. Duties and Responsibilities: Works independently and in conjunction with other Readers Advisors to provide telephone and in-person customer service for TBBS by answering questions pertaining to the reading and informational needs of print-disabled patrons, especially children and schools; conducts introductory patron interviews, adding them to customer database; specializes in title, subject and author searches for material utilizing special databases and a unique circulation system and internal cataloging process; discusses reading preferences with patrons, customizing mail-order service details for each individual; develops book orders for patrons. Develops subject-specific bibliographies of interest to TBBS juvenile patrons; submits articles for NewLink, the TBBS quarterly newsletter; drafts publicity information for communications manager; suggests subject cataloging changes to original cataloging provided by circulation vendor. Develops procedures to analyze and review NLS technology updates concerning talking book equipment and accessibility resources and issues for use in school facilities and with juveniles, shares information with all staff, assists supervisor on special projects and operating system review. Using professional resources, researches both simple and complex requests regarding referral service to other disability agencies and questions about assistive technology equipment used by patrons in this program. Performs other duties as assigned or required. Education and Experience: Requires knowledge, skill and mental development equivalent to completion of two years of college, preferably with courses in library science and two years of paraprofessional library or related work experience. Knowledge, Skills and Abilities: Requires extensive knowledge of the terminology, content and classification schemes of the collections serviced. Requires working knowledge of standard non-professional library science methods, procedures and techniques. Requires ability to recognize identifying information on documents in several foreign languages. Requires ability to utilize standard bibliographic tools. Requires ability to provide general reference services to professional staff. Requires ability to prepare ordinary operating reports on library activities. Requires ability to select and recommend publications of interest to the patrons utilizing the library facilities. Requires the ability to lift, carry and push/pull up to 10 lbs. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
    $4k-6.3k monthly Auto-Apply 60d+ ago
  • IT Helpdesk Technician

    Decisiv 4.1company rating

    Support specialist job in Springfield, MO

    The Larson Group Peterbilt is looking for an experienced IT Helpdesk Technician to join our dynamic team. The primary responsibility of the IT Helpdesk Technician is to provide user support to correct technical problems as assigned and supervised by IT Management. This position will perform maintenance, installations and upgrades to company-wide system software and hardware. The Helpdesk Technician will work closely with the entire IT Team. Responsibilities What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Responds to telephone calls, e-mail, and personnel requests for technical support. Documents, tracks and monitors the problem thoroughly and accurately to ensure a timely resolution. Identify, research, analyze, and resolve a high percentage of employee's technical computer related problems. Escalate, accurately and in a timely manner, problems requiring on-site hardware or configuration changes. Demonstrates superior customer care skills, interpersonal communication, and excellent oral, written, typing and telephone skills. Must maintain an up to date understanding of various Internet technologies (http/ftp protocols, web serving, email). Ability to be on call 24x7 on a rotating basis. Ability to prioritize tasks to best meet departmental and organizational goals. Ability to maintain own workflow and meet pre-established deadlines. Ability to work effectively as part of a team and with minimal supervision. Preferred Qualifications Qualifications: Bachelor's or associate degree in a Technical/Scientific discipline or equivalent experiences is preferred. 1-3 years of experience in an IT Technical Support function, or relevant combination of education and experience in lieu of a college degree is accepted. The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $32k-59k yearly est. 6h ago
  • IT Helpdesk Technician

    Tlgpeterbilt

    Support specialist job in Springfield, MO

    The Larson Group Peterbilt is looking for an experienced IT Helpdesk Technician to join our dynamic team. The primary responsibility of the IT Helpdesk Technician is to provide user support to correct technical problems as assigned and supervised by IT Management. This position will perform maintenance, installations and upgrades to company-wide system software and hardware. The Helpdesk Technician will work closely with the entire IT Team. Responsibilities What We Offer: Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and Career Development Responsibilities: Responds to telephone calls, e-mail, and personnel requests for technical support. Documents, tracks and monitors the problem thoroughly and accurately to ensure a timely resolution. Identify, research, analyze, and resolve a high percentage of employee's technical computer related problems. Escalate, accurately and in a timely manner, problems requiring on-site hardware or configuration changes. Demonstrates superior customer care skills, interpersonal communication, and excellent oral, written, typing and telephone skills. Must maintain an up to date understanding of various Internet technologies (http/ftp protocols, web serving, email). Ability to be on call 24x7 on a rotating basis. Ability to prioritize tasks to best meet departmental and organizational goals. Ability to maintain own workflow and meet pre-established deadlines. Ability to work effectively as part of a team and with minimal supervision. Preferred Qualifications Qualifications: Bachelor's or associate degree in a Technical/Scientific discipline or equivalent experiences is preferred. 1-3 years of experience in an IT Technical Support function, or relevant combination of education and experience in lieu of a college degree is accepted. The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact ************************.
    $33k-54k yearly est. 6h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Springfield, MO

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $35k-46k yearly est. 60d+ ago
  • IT EPIC Customer Support Analyst

    Cox Barton County Hospital

    Support specialist job in Springfield, MO

    Facility: Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1709 IT Service Desk Scheduled Weekly Hours: 40 Hours: 9:00 AM - 5:30 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces by Newsweek . Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation's Top Companies to Work for in Healthcare in 2025. Benefits Medical, Vision, Dental, Retirement Plan with employer match, and many more! For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: ** This position is onsite in Springfield, Missouri ** The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents. Education: Preferred: Clinical Experience • Preferred: Associate's degree in Computer Science, Information Technology, Experience: • Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting. Skills: • Basic understanding of commonly used operating systems (e.g., Windows, mac OS) and software applications. • Strong communication skills, empathy, and patience to effectively assist end users with technical issues. • Ability to diagnose and resolve simple technical problems such as password resets and basic software issues. • Ability to effectively document support request and solutions for future reference. Licensure/Certification/Registration: ▪ N/A
    $38k-64k yearly est. Auto-Apply 2d ago
  • IT Helpdesk - IT Help Desk Specialist

    Russell Cellular 3.6company rating

    Support specialist job in Battlefield, MO

    Why Russell Cellular? Starting pay is $15 hourly! Health, dental, vision, and life insurance as well as paid sick days and company holidays Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 750+ locations in 43 states employing 2,600+ employees Verizon Sales discounts, sales contests and incentives Opportunity for growth and advancement through training Community involvement opportunities What will you do in your role? Perform remote assistance to resolve computer issues Use a ticket system for call notes and problem tracking Setup and configure printers, computers, laptops, broadband modems and basic routers Return customer calls in a timely manner Manage daily, weekly or monthly goals set by management Troubleshoot computer and printer issues on-site in the Corporate Office Pack equipment for shipment to retail locations Unpack and receive equipment shipped from retail locations Deliver outstanding service and direct support to all retail locations, by resolving any issues in a timely manner Develop and maintain knowledge of Russell Cellular and Verizon Wireless policies and procedures Job Qualifications High School Diploma or GED required Experience troubleshooting computer software and hardware issues Must be able to lift 30 lbs. Experience troubleshooting internet, wireless and wired network connections Basic understanding of networking a plus Ability to troubleshoot a problem until it is resolved Ability to meet deadlines Willingness to learn and take on new responsibilities Excellent telephone customer service skills Strong problem solving and organizational skills Close attention to detail and strong analytical skills Interpersonal, verbal, and communication skills are essential Ability to work independently and multi-task in order to achieve Corporate Office goals Positive attitude and pleasant demeanor Professional appearance Team player Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $15 hourly 10d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Springfield, MO

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-43k yearly est. 14d ago
  • Production Support Technician

    Curia

    Support specialist job in Springfield, MO

    Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! In this role you will: Maintain housekeeping in various areas of the site - including, but not limited to production buildings. This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles Obtain, move and stage raw materials to support production. Other duties as assigned. Maintenance of site grounds and production areas. This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: Must be able to work varying shifts as assigned. Most commonly 12 hour shift. May be assigned to a day shift or a night shift depending on group seniority. Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. Obtain and maintain qualifications to safely drive/operate fork truck. Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. Must be able to read, understand and follow directions. Use of small hand and power tools. Able to work at heights (ladders, lifts, scaffolding) Ability to read, understand, and efficiently execute directives/instructions. Demonstrate a positive work ethic by reporting for work as scheduled. Demonstrate ability to work with limited supervision - self starter. Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: High school degree or the equivalent. Obtain and maintain all qualifications for wearing of respiratory protection. Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b
    $44k-74k yearly est. Auto-Apply 37d ago
  • Production Support Technician

    Curia Inc.

    Support specialist job in Springfield, MO

    Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer * Generous benefit options (eligible first day of employment) * Paid training, vacation and holidays (vacation accrual begins on first day of employment) * Career advancement opportunities * Education reimbursement * 401K program with matching contributions * Learning platform * And more! In this role you will: * Maintain housekeeping in various areas of the site - including, but not limited to production buildings. * This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. * Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles * Obtain, move and stage raw materials to support production. * Other duties as assigned. Maintenance of site grounds and production areas. * This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. * Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: * Must be able to work varying shifts as assigned. Most commonly 12 hour shift. * May be assigned to a day shift or a night shift depending on group seniority. * Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. * Obtain and maintain qualifications to safely drive/operate fork truck. * Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. * Must be able to read, understand and follow directions. * Use of small hand and power tools. * Able to work at heights (ladders, lifts, scaffolding) * Ability to read, understand, and efficiently execute directives/instructions. * Demonstrate a positive work ethic by reporting for work as scheduled. * Demonstrate ability to work with limited supervision - self starter. * Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: * High school degree or the equivalent. * Obtain and maintain all qualifications for wearing of respiratory protection. * Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: * Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b
    $44k-74k yearly est. Auto-Apply 37d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Support specialist job in Springfield, MO

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $54k-73k yearly est. 17d ago
  • Technical Expert - Wastewater Treatment

    Olsson 4.7company rating

    Support specialist job in Springfield, MO

    Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality. **Key Responsibilities:** + Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment. + Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm. + Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports. + Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies. + Promotes efficiencies in producing quality work and ensures quality control standards are maintained. + Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally. + Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration. + May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand. + Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules. _We have one current opening and will consider candidates located in any of our office locations or remote._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred. + Must be a licensed professional engineer (PE). + 12+ years of experience in water/wastewater process engineering. + Experience in AutoCAD, Revit, or other design software. + Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance. + Experience in leading and mentoring others. + Innovative and proactive approach to problem-solving. + Strong organizational skills and attention to detail. + Commitment to continuous learning and professional development, including participation in professional organizations. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $94k-124k yearly est. 60d+ ago
  • Technical Support Representative

    Digital Monitoring Products, Inc. 4.0company rating

    Support specialist job in Springfield, MO

    If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products. Qualifications: * Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication. * Demonstrated proficiency in typing. * High degree of accuracy/detail oriented. * Ability to troubleshoot or problem solve. * Ability to learn technical materials quickly. Responsibilities: * Answer technical questions through any means of communication. * Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships. * Finds solutions, does not leave callers without a resolution or steps to resolution. * Demonstrates job excellence by taking detailed notes of everything that happens during their calls. * Verifies answers are correct by testing or checking documentation. * Develops knowledge of security industry and its products through dealer interaction. Apply your talent. Make a difference. Enjoy the rewards. EOE/Vet/Disabled
    $30k-35k yearly est. 60d+ ago
  • Clinical Support Lead (PIP)

    Maximus 4.3company rating

    Support specialist job in Springfield, MO

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support. Essential Duties and Responsibilities * Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI. * Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage. * Ensuring all HPs complete required CME and mandatory training in a timely manner. * To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively. * To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed. * To complete audit/assessment/advice as determined by the business need. * To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame. Key contacts & Relationships Internal Service Delivery Manager RSDMs/CDMs Head of PIP Clinical & Operations Audit CSLs Trainers External Stakeholder meetings as required Engagement with DWP as and when required Qualifications & Experience Essential Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic) Competent Disability Analyst Worked as a competent health professional for a minimum of 1 year Approval and consistent performance in key PIP tasks Able to deliver productivity and quality standards agreed between the Maximus and the Department Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus Creating and executing action plans to drive performance improvement Able to coach and inspire HPs Able to build strong working relationships, influencing and empowering others to make pro-active decisions Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions Performance driven with strong performance management to drive continuous improvement Display confidence and a calm and steady presence to effectively manages difficult situations Desirable Experience in a supervisory or leadership role with strong performance focus Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services Individual Competencies Essential Able to collate trends and analyse MI to create and action relevant support plans. To be able to respond proactively to devise solutions at a team level to support performance of the contract. Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively develop and support HPs to improve maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Flexible and adaptable Able to understand and respond proactively to changing customer needs Able to collaborate effectively with wide variety of needs to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to drive innovation, and identify ideas and solutions to benefit the wider business Travel Requirements As required throughout region EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,500.00 Maximum Salary £ 42,500.00
    $42k-77k yearly est. 9d ago
  • IT Service Technician

    Smartech

    Support specialist job in Springfield, MO

    . SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role PurposeThe majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / OutcomePosition operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team.Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout Key QualificationsGeneral knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required. Working Place: Springfield, Missouri, United States Department : Unisys
    $31k-51k yearly est. 60d+ ago
  • Peer Support Specialist - Military Services

    Brightli

    Support specialist job in Springfield, MO

    Job Title: Peer Support Specialist - Military Services Department: Adult Community Services Employment Type: Full-time Are you a passionate individual looking to make a significant impact in the lives of military personnel? As a Peer Support Specialist in Military Services, you will play a crucial role in helping individuals cultivate recovery skills and fully engage in their personal journey towards healing. By leveraging your lived experience, you will inspire hope and motivation in those you serve, ensuring they find the necessary tools and support to succeed in their recovery. Join our dedicated team, where compassionate collaboration and understanding are at the heart of what we do. Your unique insights will drive the success of our community-focused initiatives, providing invaluable assistance to our clients as they work towards healthier, more fulfilling lives. In this role, you will collaborate closely with clients, families, and multidisciplinary teams to foster connections with essential resources, guiding clients through the various stages of recovery and helping them achieve their goals. This position offers… • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement - Company paid for work functions requiring travel • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: • Collaborate with individuals to develop personalized treatment plans that address their specific needs. • Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. • Participate in meetings to ensure continuity of care for individuals. • Assist in researching and referring individuals to outside resources when necessary. • Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. • Support clients in accessing medical services and document all services in accordance with state and CARF standards. • Offer crisis intervention and facilitate group education sessions as scheduled. • Foster recovery and resilience in individuals with mental health and substance use disorders through peer support. • Help individuals identify their strengths and resources for recovery. • Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. Education, Experience, and/or Credential Qualifications: • Must be willing to self-identify as a present or former client of mental health and/or substance use services or self-identify as a person in recovery from mental health and/or substance use disorder. • Requires one year of direct and personal experience with the mental health system as a primary consumer of services. • Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. • High School Diploma or equivalent is required. • Certification as a Recovery Support Specialist (CRSS) is preferred but not required. Additional Qualifications: • Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check. • Current driver's license, acceptable driving record, and current auto insurance. • Must be 21 years of age or older. • Minimum one (1) year of recovery. Physical Requirements: • ADA Consideration - Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. • Requires walking or standing to a significant degree, or entails working at a production pace that involves the constant pushing and/or pulling of materials, even though the weight of those materials may be negligible. Keywords: Peer Support Specialist, Military Services, Recovery Support, Mental Health, Community Support, Substance Use Disorder, Resilience, Crisis Intervention, Treatment Plans, Behavioral Health. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
    $28k-48k yearly est. Auto-Apply 60d+ ago
  • Call Center Talent Pool Req (Missouri)

    Freedomcare

    Support specialist job in Springfield, MO

    Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Missouri. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Missouri office 2-3 days per week. Our Missouri offices are located in Springfield, St. Louis and Kansas City. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $18-22 hourly Auto-Apply 60d+ ago
  • Operations Support Associate

    The MH Group 4.3company rating

    Support specialist job in Springfield, MO

    Direct Hire Are you ready to make an impact with your customer service skills and contribute to a dynamic team environment? We are actively seeking a talented individual who embodies positivity, patience, and resilience to join our client's team in delivering outstanding service and support to their valued customers. Qualifications: Education: A high school diploma or equivalent is required. Inbound external customer service training preferred. Experience: 1 to 3 years of inbound external customer service experience interfacing/triage with customers; billing and accounts receivable experience is a plus. Certifications: None required; customer service certifications preferred. Key Responsibilities: Answer inbound customer telephone calls with professionalism. Manage account information and schedule follow-ups efficiently. Assist with routine tasks and correspondence, maintaining proficient computer skills. Set up new accounts, create work orders, and send timely invoices and statements. Provide exceptional customer service in person and over the phone, handling payments accurately. Support office operations and performance metrics; ensure supplies are ordered as needed. Assist with billing and fuel assistance programs, and tackle other tasks as required. Communicate customer concerns directly to management and ensure timely resolutions. Proactively call and collect overdue accounts, ensuring customer satisfaction and payment setups. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Requirements Essential Skills: Computer Proficiency: Must be skilled in Microsoft Office (Word, Excel, Email). Customer Service Excellence: Deliver patience and positivity, turning external customer conversations around to ensure continued customer loyalty. Active Listening & Empathy: Listen intently, acknowledge inbound customer concerns, and express empathy to understand and address issues effectively. Patience: Navigate delays or difficulties with self-awareness to maintain a pleasant interaction and environment. Collaboration: Work effectively across the team to achieve shared goals. Resilience: Bounce back from setbacks, maintaining poise and positivity. Problem-Solving: Resourcefully devise solutions that balance customer needs and team effort. Smartphone Utilization: Text group messages as needed and appropriate. Time Management: Prioritize daily tasks alongside customer interactions. Preferred Skills: Knowledge or certifications in Word, QuickBooks, and/or Ignite software. Fluency in a second language (Spanish or Portuguese) is a plus. Physical Requirements: Regularly talk and listen; frequently stand, walk, sit, and reach. Stand up to 2 hours and sit for 8 hours a day; occasionally lift up to 20 pounds. Specific vision requirements include seeing at close range. Salary Description $45,000 - $50,000 per year
    $45k-50k yearly 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Springfield, MO?

The average support specialist in Springfield, MO earns between $22,000 and $52,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Springfield, MO

$34,000

What are the biggest employers of Support Specialists in Springfield, MO?

The biggest employers of Support Specialists in Springfield, MO are:
  1. Burrell Behavioral Health
  2. Brightli
  3. U-Haul
  4. Bass Pro Shops
  5. CACI International
  6. CommuniCare
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