Support specialist jobs in Syracuse, NY

Why Upstate Medical University: SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees. The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites. Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care. Innovating Healthcare Through Technology Join our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare. Upstate was recently named a 2025 Best Places to Work in IT by Foundry's Computerworld. This award recognizes the top organizations that challenge their IT staff while providing great benefits and compensation. Our team of over 400 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes. If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University. Job Summary: Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems. Minimum Qualifications: Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required. Preferred Qualifications: Experience working in a healthcare setting preferred. Apply Online: ***************************************************************************************************************************

Akkodis is seeking Banner Support Specialist a for a direct job with a client in Auburn NY. Must hold a Associates degree in Computer Science or related field to be considered. Responsible for developing, implementing, and maintaining the company's Banner enterprise system and other related systems. This position coordinates system configuration and maintenance in collaboration with the rest of the Banner team and functional areas and serves as the first line of contact for functional area troubleshooting. Rate Range: $50/k. to $64/k. The rate may be negotiable based on experience, education, geographic location, and other factors. Banner Support Specialist job responsibilities include: Manage Banner database, including user creation, role management, and security management. Manage third-party applications that are tied to or integrated with Banner/oracle database. Coordinate installs and patch updates, as well as custom object installs for third party integrations with Banner. Act as a single point of contact through which all Banner-related technical problems are routed and provide technical assistance to users, where appropriate. Monitor Ellucian updates for functional area changes and corrections and patches. Serve as liaison to Banner-related vendor support on difficult technical issues. Create custom applications and processes to support functional areas and general functionality of Banner. Create user-focused and IT-focused documentation and training for specific custom applications and processes. Works closely with Webmaster to create and maintain Banner functionality that supports web applications and website. Desired Qualifications: Associates degree in Computer Science or related field is required. Minimum Three years related experience. Experience with Ellucian Banner products. Experience in Windows and Linux or UNIX operating systems. Application development experience using SQL, PL/SQL, C, Perl, HTML, Java, or similar programming languages. Understanding of the security issues involved in maintaining and safeguarding institutional data. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Description Helpdesk Support Engineer We are looking to expand our team of superstars. At The Garam Group, we believe happy employees lead to happy clients. This is why our driving principles are to provide a fun and dynamic work environment where customer service is job number one and why we only hire the most talented people in the industry. While we have a wide array of backgrounds and work experience, everyone at The Garam Group shares one common trait - a passion for creating that "WOW!" experience for our clients. If you possess a fierce commitment to customer support and have a work ethic to match, we believe we have an environment in which you will thrive. Become part of a team built on: Integrity - Doing the right thing even when no one is watching. Dedication - Taking ownership and seeing things through to completion. Positive Attitude - Approaching every situation with an optimistic attitude. Team Oriented - Always working together for the betterment of each individual and the organization. Fun - Taking ourselves less seriously and laughing often. Position: As a Helpdesk Engineer you will be a member of a team that fields incoming support requests, manages ticket queues and works with clients over the phone to provide outstanding technical support. Duties: This position will include the following duties at a minimum: Manage tickets using our ticketing system (Autotask) Manage endpoints using AEM (Autotask Endpoint Management) Remote support Monitoring Reporting Backup monitoring Workstation & laptop builds New phone configurations Phone deployment assistance Antivirus system management Behind the scenes work for clients On-site support for large office moves / configurations On call rotation The successful applicant will possess the following skills: A “Customer First” philosophy and mindset. If you don't like serving people and cheerfully solving their problems, this is probably not the job for you. The ability to be punctual. Someone who believes that early is on time and on time is late. The unusual ability to be obsessively detail oriented. The ability to cheerfully take ownership of any problem. The ability to design and execute a plan. The desire to have a professional and polished image. The ability to write and speak clearly and to be able to explain complex topics simply. The discipline to maintain strong documentation. You must: NOT be a job hopper. We are looking to invest in you and have a long term successful relationship for BOTH of us. Have a good reliable vehicle. Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Additional information: Compensation is dependent upon experience and is higher than market standards. Certifications are nice but experience reigns supreme. You won't have to leave us to get ahead. Our high performers stick with us and grow with us. We have fun and believe in providing a great work environment for our people. If you don't have much practical experience, if you aren't fun to be around, if you can't stand up to pressure, if you are not looking for a long-term thing, then you probably should not accept an interview. Requirements Three years of experience working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success. Benefits Employer provides the following benefits Health Insurance Dental Insurance Long-term disability insurance Retirement account

DISTINGUISHING CHARACTERISTICS The work involves responsibility for the implementation, maintenance, and upgrading of software for local area networks (LAN) and computer applications software. An employee in this class installs, operates, and maintains personal computer software. Supervision is received from an Administrative Superior. Performs related work as required. Does related work as required. Hiring Range - $49,383 - $57,129 Full Salary - $49,383 - $62,966 This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. TYPICAL WORK ACTIVITIES Install, upgrade, and maintain software on LAN workstations and stand-alone personal computers. Evaluate and recommend software purchases based on organizational needs. Troubleshoot and resolve software application issues on personal computers. Provide support via phone and email for software application inquiries and issues. Guide and assist users in the effective use of personal computers and software applications. Create and prepare presentation materials using various software packages. Assist with the mass duplication of software as necessary. Facilitate data transfer using modern data storage solutions. Develop user documentation for electronic office and administrative software applications. FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Proficient in the use and operation of personal computers and related peripheral devices. Familiar with current office terminology, procedures, and software applications. Ability to integrate purchased software with existing systems. Competent in operating personal computers and peripherals efficiently. Strong ability to follow both oral and written instructions accurately. Capable of planning and conducting computer training sessions for users. Skilled in instructing others on the use and customization of personal computers and software. Experience in database and software migration to new operating systems. Excellent teamwork and interpersonal skills. MINIMUM QUALIFICATIONS Open Competitive Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate Degree in Computer Science or a closely related field; or Graduation from a regionally accredited or New York State registered college or university with an Associates Degree in Computer Science or a closely related field, and two (2) years of experience, or its part time equivalent in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or, Four (4) years of work experience, or its part time equivalent, in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or An equivalent combination of education and experience as described above.

SANY is excited to announce the opening of Intervention Support Specialist-Math (Grades 5-7) for Syracuse Academy of Science Middle School for the 2025-2026 academic year. We need Teachers who will: Provide engaging lesson plans that conform to the charter's curriculum; which is designed to meet the state's core educational standards. Possess a strong understanding of Common Core standards and state learning standards. Have the ability to modify/redesign/develop curriculum as needed. Collaborate with staff to determine the charter's requirement for the instructional goals, objectives, and methods. Be ready to prepare students for the standardized tests relevant to the content area. Have excellent content knowledge and pedagogy. Welcome the use of analytics and data to help drive instruction and promote learning Appreciate regular feedback, accountability, and the rewards that come with doing a great job serving our students & communities. Have great classroom management. What we can provide: Excellent benefits package including medical, dental, vision, long-term disability, employee assistance program, and more! Enrollment in the NYS Teacher Retirement System (TRS) or 403b employer match Tuition Reimbursement Competitive salary Professional development opportunities. Coaches and mentors in every building! Regular use and integration of technology in our classrooms and throughout our school, including IPADs, Chromebooks, internet, and apps Requirements Qualifications: Bachelor's degree required; Master's degree preferred NYS Certified Required Experience with a diverse population of students or in an urban setting a plus Prior teaching experience preferred and novice teachers encouraged to apply! Fingerprint clearance through NYS Department of Education Competencies: Growth mindset, flexible and okay with change Intrinsically motivated Compassionate A strong conviction that all students can succeed The ability to take feedback well and immediately implement Comfortable with the use of data and analytics to help drive instruction and promote learning Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY.District Website: ************ Syracuse region Youtube: ************************************************* region Youtube: ************************************************* region Facebook: **************************************** Utica region Facebook: ****************************** Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation. Salary Description 40,500

About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities * First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system. * Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed. * User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities. * Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams. * Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles. * Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy. * Inventory and Asset Management - Maintain accurate records of devices, hardware, and software. * Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests. * Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner. About you: Required Qualifications * Strong understanding of computer hardware, software, networks, and operating systems. * Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance. * Excellent communication and customer service skills and the ability to support end-users with patience and professionalism. * Excellent documentation and critical thinking skills. * Possesses strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. Preferred/Desired Qualifications * Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices. * Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months). * Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months). Education and Experience * Associate degree in IT or a related field and one to two years of IT support or related technical experience. * An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ********************** if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ***************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: Student Engagement Specialist Promise Zone- School Based Initiatives On-Site FULL-TIME: Non-exempt: 40hours Put the CARE in your CAREER! At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you're looking for a career with purpose that creates lasting change in the community, we encourage you to apply. In this role, you will: (In conjunction with school social worker(s), psychologist(s), counselor(s), and administration) Proactively identify students in need of social, behavioral, and mental health supports, and connect those students with opportunities for growth and development within a school's multi-tiered system of support. Implement intervention strategies as developed and shared with the school support teams. Link students with available school and community-based services. Monitor effectiveness of interventions and make adjustments as needed. Engage students and families to foster positive home-school connections. Collaborate with school administrators, social workers, and school team members to ensure service expectations are met. Implement other supports to meet student needs as directed by school social worker, psychologist, counselor, or administrator. Serve as a resource to faculty regarding social and behavioral concerns of youth. Support the implementation of a culturally inclusive and supportive school climate that centers the voices and needs of youth. Perform other related duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Graduation from regionally accredited or New York State registered college or university with Bachelors' Degree in Human Services, Education, or related field, and (2) years professional experience in working with school aged youth, OR equivalent education and work experience (see CCSI's equivalency chart ) Additional Requirements: Able to attend offsite meetings and trainings on time to meet requirements of position. Satisfactory completion of required background screenings: criminal, Statewide Central Register. Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations. At CCSI, you'll enjoy Market-competitive compensation An award-winning Wellness@Work and employee benefits program. An organization that is committed to racial equity and anti-racist practices. Continuous professional development opportunities A voice in shaping CCSI's ever-evolving diverse company culture. We Are CCSI! For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations' potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal. At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us. CCSI offers a regular information session for job seekers. Click here to learn more. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

1) Perform tick identification, RNA extraction, and multiplex RT-PCR pathogen testing. 2) Analyze Citizen Science tick surveillance and other tick testing data: [i] Impact of climate change on tick and pathogen emergence; [ii] Spatio-temporal changes in tick populations and pathogen prevalence; [iii] Ecological and environmental impact on tick and pathogen emergence. 3) As needed, help with tick collection at field sites. 4) Assist in developing public/social media/website messaging content [video/audio/text] for the Citizen Science Tick surveillance program Minimum Qualifications: Bachelor's degree in Biological sciences or related field or an equivalent combination of education and experience. Preferred Qualifications: Work Days: M-F generally 9-5. Message to Applicants: Recruitment Office: Human Resources

Job Description Deposit Operations Help Desk Specialist The Lyons National Bank has a Full Time opening for a Deposit Operations Help Desk Specialist at our Operations Center, Geneva NY. This available call center position will be responsible for performing a variety of duties to support the customer service function of the bank. This individual will be a critical player working closely with other departments within in the bank to resolve customer issues. The ideal candidate will possess interpersonal relations and communication skills at a level to provide customers with service that exceeds their expectation during each and every encounter. This position requires a high school diploma or equivalent, with an emphasis in business curriculum, and preferably one year related experience. The pay range for this position is $19.00 to $26.60 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

About the role Are you passionate about solving problems, supporting customers, and working with cutting‑edge scientific instrumentation? As a Technical Helpdesk Support Specialist, you will play a key role in ensuring an exceptional customer experience by providing remote technical support for Malvern Panalytical products across the AMEC region. In this role, you'll use your expertise to troubleshoot customer issues, deliver high‑quality technical solutions, and partner closely with field service engineers to keep our customers' systems running at peak performance. If you enjoy being the go‑to technical expert and thrive in a collaborative, customer‑focused environment, this is the perfect opportunity for you. What you will bring to the role You will: Have strong technical troubleshooting skills across software, hardware, and scientific instrumentation. Be comfortable supporting customer issues via phone, email, and digital platforms. Deliver Tier 1 & Tier 2 support and collaborate with Tier 3 specialists to resolve complex cases. Communicate clearly, professionally, and with a customer‑first mindset. Document support cases thoroughly and accurately in line with established SOPs. Be willing to occasionally travel for onsite support, installations, or training. Have the ability to conduct product training sessions for field personnel and customers. Be proactive in maintaining certifications, training, and technical expertise. Why you should join Malvern Panalytical You will work with innovative, market‑leading technologies that directly support scientific breakthroughs across the world. You'll collaborate with global teams and gain access to continuous learning and development opportunities. Enjoy varied, challenging work where no two days are the same. Be part of a purpose‑driven organization that enables customers to make the world cleaner, healthier, and more productive. Flexible working environment, supportive culture, and a strong focus on sustainability and community impact. #LI-DB1 About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.

This is the accounting position you have been searching for. Rapid Response Monitoring is looking for an individual to join our billing team. As a billing support specialist, you will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. Salary Range $23.00 to $30.00 per hour, based on experience Hours Monday-Friday, 8:00am-5:00pm Responsibilities Proactively contact delinquent accounts in accordance with established collection procedures; help prevent defaults by offering options such as automatic payments or scheduled payment plans. Recommend appropriate payment plan solutions to the Accounts Receivable Supervisory team for review and approval. Foster strong client relationships to promote timely payments by building rapport and understanding customer payment behaviors. Record and apply incoming payments to corresponding customer accounts; investigate and resolve discrepancies or billing issues. Perform billing and invoicing tasks as assigned, including cancellations and credits, and monthly late statements. Assist with audits as directed by the Accounts Receivable Supervisory team. Set up new customer accounts promptly and accurately; maintain the billing database by updating customer information, services, and rates. Generate and distribute accurate invoices, statements, credits, and late charges, including itemized details, via electronic data interchange when applicable. Document billing changes related to new or existing service offerings and communicate updates to team members and supervisors. Respond to customer billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues to the Accounts Receivable Supervisory team when necessary. Assist in developing and implementing new billing procedures. Investigate and resolve billing discrepancies and promptly report findings to the Accounts Receivable Supervisory team. Able to contribute to the overall success of the company by performing all assigned duties in a professional, timely, and accurate manner. Provide general administrative support to the department. Qualifications Basic Qualifications Associate s degree in business or related field. Proven experience as a data entry clerk. Proven ability to adapt to new software and changing office environment. Solid understanding of basic accounting principles, fair credit practices and collection regulations. Successfully clear drug screen and background check to meet industry and security licensing requirements Preferred Qualifications Bachelor s Degree Ability to effectively communicate verbally and in writing. Experience with customer service and have ability to negotiate. Strong organizational skills with the aptitude to pay attention to detail. Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint). What awaits you at Rapid Response Annual salary increases Medical, Dental, Vision, and 401k Paid Vacation and Sick Time Wellness Program + Wellness DAYS OFF Internal advancement opportunities The opportunity to make an impact on communities across the country every day About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment. Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at ****************************** Rapid Response is an Equal Opportunity Employer. INDRR10

Job TitleLegal Support Specialist DivisionLegal LocationSyracuse, NY Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. Job DescriptionA Legal Support Specialist provides administrative and legal support to legal teams, collectors and legal partners. They assist in managing and coordinating legal collection processes, preparing reports, conducting research, managing legal documents, and ensuring compliance with legal procedures. The role requires strong organizational skills, attention to detail, a solid understanding of legal, collections and project management processes, and involves extensive collaboration with various departments to ensure the efficient handling of collections and legal matters. Position Responsibilities: Key Responsibilities : · Case Management: o Maintain detailed records of legal and collection activities, communications, and agreements. o Track case progress and deadlines. o Coordinate with legal teams to prepare cases for different stages of litigation · Intradepartmental Collaboration o Work closely with accounting, collections, and compliance teams to ensure accurate account information and resolve issues. o Collaborate with compliance officers to ensure collection practices align with regulatory standards. o Partner with the finance team to review invoices and remittance reports from legal partners. · Administrative Support: o Serve as the primary point of contact for clients and legal partners regardingoutstanding debt, collection actions and legal proceedings. o Assist in preparing reports, presentations, and spreadsheets for management o Manage calendars, schedule meetings, and arrange court dates · Compliance and Regulation: o Ensure all legal and collection activities comply with federal, state, and local laws. o Develop and manage processes and procedures (P&P) documentation · Reporting and Analysis o Generate reports on collection and legal activities, account statuses, and recovery efforts. Required Qualifications:· Skills and Competencies o Excellent written and verbal communication skills. o Ability to manage multiple tasks and meet tight deadlines. o Detail-oriented with strong organizational and analytical skills. o Proficient in Microsoft Office Suite. · Preferred Attributes o Strong understanding of legal terminology and procedures. o Proficiency in project management tools (e.g., MS Project, Trello, Asana). · Education and Experience o Bachelor's Degree or 4+ years of experience in a legal support, project management, or administrative role. o Experience managing legal or business projects is highly preferred. In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.

HumanHire is partnering with a fast-growing, medium-sized medical products manufacturer to hire a Technical Support Representative. This is a full-time, in-office role ideal for someone with at least 5 years of customer service experience-especially in technical support or handling product returns. The ideal candidate is upbeat, organized, and thrives in a supportive, people-first environment. Job Responsibilities: • Troubleshoot and resolve technical product issues with customers • Respond to inbound calls and process returns through company software • Follow up to ensure returns are completed accurately and on time • Take full ownership of return processes from start to finish • Maintain a high level of product and technical knowledge • Deliver an exceptional customer experience with a “can-do” attitude Requirements: • Minimum 5 years of customer service experience • Strong communication and follow-up skills • Ability to manage and resolve issues independently • Comfort working in a collaborative, small team setting Preferred Skills: • Experience supporting medical or technical products • Familiarity with CRM or returns processing systems • Prior experience in a manufacturing or healthcare setting

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration. Starting pay rate $25.00 per hour This is NOT a remote position however candidate can sit at any AUS branch office in Buffalo, Rochester, Syracuse, Albany NY or Hartford CT. RESPONSIBILITIES: Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed Receive inquiries from outside vendors on unemployment claims Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports Coordinate employee relations programs under the direction of Corporate Human Resources QUALIFICATIONS: High School diploma or equivalent Prior work experience in a professional administrative environment Able to focus and multi-task in a busy environment Ability to successfully handle stressful situations in a calm and professional manner Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS: College degree in business, human resources, or related field of study Human resources and/or recruiting experience Experience using iCIMS or other Applicant Tracking System Experience using WinTeam or other Human Resources Information System Experience using DOMO or other business intelligence tool BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1502158

Senior Community Support Professional Community - Prevocational Cortland, NY Job Title SR. COMMUNITY SUPPORT PROFESSIONAL Reports to Supervisor- Community Services Direct Reports NONE FLSA Status: NON-EXEMPT DSP Status: YES To explore the full range of benefits please visit our website **************** $18.26-$22.00/hour - Placement in the range will be determined based on experience and other factors allowed by law This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. GENERAL SUMMARY This full-time position provides services to individuals who receive prevocational services and/or community habilitation services to individuals through the implementation of service and support plans. Sr. Community Support Professionals may be assigned to work with any individual served in these service areas. Company Standards * Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations. * Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management. * Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. ESSENTIAL FUNCTIONS * Provides community services, which include site-based and community based prevocational services, community habilitation services or both, to assigned individuals. Duties include services related to their work at community-based employers, including JM Murray, support with work assessments and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans. * Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor. * Provides services to individuals served in site-based prevocational services at JM Murray Rt 13 location, through assistance to improve their work skills and performance, enhancing their readiness for competitive employment. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP. * Works directly with Operations Team Leaders and Supervisory Staff to ensure individuals are receiving the appropriate support to enhance their work skills and behaviors. * Consistently coordinates and leads group activities. Duties include preparation for the group, ensuring there are supplies available for the activities, creating a group schedule, and communicating details of the group with other staff. Maintains knowledge and training if assigned to this task as a functional back to another assigned Sr. CSP. * May assist the supervisor with providing shadowing experiences for new employees, showing new staff how to do various tasks such as signing out vehicles, signing out gas cards, etc. * May be requested to attend specific life plan meetings and provides updates on activities individuals have been doing and feedback on their progress towards their goals. * Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served. * Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris. * Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a computer, laptop, and/or a tablet. Ensures that group activities are documented correctly so that billing for those services is accurate. * Attends all required training and meetings, and maintains certifications and updates to training, as assigned. * Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. * When assigned to the Rt 13 Operations location, and when not directly engaged in providing services or completing documentation, may also assist operations with general operations tasks in the areas where individuals served are working. * Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL Community services staff JM Murray Services, Operations and Administrative staff COLLABORATION EXTERNAL Care Coordinators and other community providers Families EDUCATION and EXPERIENCE High school diploma or GED required One year of experience working with individuals with developmental disabilities preferred KNOWLEDGE and SKILLS Ability to work both independently or as part of a team Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served Good written communication skills and efficient use of technology Compassionate and caring Ability to lift, push, pull and move at least 50 lbs. OTHER REQUIREMENTS Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage. Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles. WORKING CONDITIONS Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather. PHYSICAL REQUIREMENTS Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission. 0-24 % 25 -49 % 50 -74 % 75 -100 % Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. X Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. X External Conditions: Must be able to work in a position requiring exposure to the weather conditions. X Lifting: Must be able to lift unaided, at least 10lbs X Must be able to lift unaided, from 11-30lbs X Must be able to lift unaided, from 31-70lbs X Must be able to lift unaided, from 71-100lbs Must be able to lift unaided, over 100lbs Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. X APPLICANTS I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE EMPLOYEE I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE Sr. Community Support Professional V2024.07.09

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! This position provides critical technical and administrative support to the AFRL/RI Special Security Officer (SSO) in managing a Sensitive Compartmented Information Facility (SCIF) at the Air Force Research Laboratory, Information Directorate, Rome, NY. The role ensures compliance with national security protocols and supports the lifecycle management of classified systems and materials. Responsibilities: • Coordinate SCIF accreditation and reaccreditation processes in accordance with ICD 705 and DoDM 5105.21. • Maintain and update SCIF management systems including incident reporting and facility documentation. • Prepare and submit facility accreditation packages; conduct annual self-inspections and compliance audits. • Manage SCIF Co-Utilization Agreements (CUA) and Joint Utilization Agreements (JUA). • Conduct equipment inventories and audits; track COMSEC assets and support off-site deployments. • Maintain and update data in SCI management systems such as SIMS, eMass, and DISS. • Access and manage DD254 Security Agreements and ensure proper handling of classified contracts. • Assist with safeguarding and storage of classified materials, including digital scanning and archiving. • Utilize office automation tools (e.g., Microsoft Office Suite, Adobe Acrobat, SharePoint) for document creation, editing, and reporting. • Generate visual data representations using Microsoft Excel, PowerPoint, and Visio. • Perform administrative duties including timekeeping, records management, and correspondence proofreading. • Ensure proper logging, control, and safekeeping of classified materials in accordance with DoD and AF regulations. Requirements: • U.S. Citizenship • Active Top Secret clearance with SCI eligibility. • Minimum of 5 years of experience supporting federal agencies or military operations in a classified environment. • Proficiency in Microsoft Office Suite and familiarity with DoD networks and systems. • Successful completion of background investigation and drug screening. Preferred Requirements: • Knowledge of Air Force Records Management and Information Security Program requirements. • Experience with classified document control, including receipt, logging, and safekeeping. • Familiarity with Personnel Security Systems such as: JPAS (Joint Personnel Adjudication System). DISS (Defense Information System for Security) Scattered Castles • Experience managing SCIF agreements (CUA/JUA) and supporting facility inspections. • Working knowledge of COMSEC procedures, including handling of CIKs, crypto keys, and secure voice/data equipment. • Familiarity with eMass for system security documentation and RMF (Risk Management Framework) processes. Recommended Certifications: Security+ (CompTIA) - foundational cybersecurity knowledge. Certified Facility Security Officer (FSO) - for understanding NISPOM and industrial security. ICD 705 Training - for SCIF construction and accreditation. COMSEC Custodian Training - for handling and accountability of COMSEC materials. RMF Training - for managing cybersecurity compliance in DoD environments. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! This position provides critical technical and administrative support to the AFRL/RI Special Security Officer (SSO) in managing a Sensitive Compartmented Information Facility (SCIF) at the Air Force Research Laboratory, Information Directorate, Rome, NY. The role ensures compliance with national security protocols and supports the lifecycle management of classified systems and materials. Responsibilities: • Coordinate SCIF accreditation and reaccreditation processes in accordance with ICD 705 and DoDM 5105.21. • Maintain and update SCIF management systems including incident reporting and facility documentation. • Prepare and submit facility accreditation packages; conduct annual self-inspections and compliance audits. • Manage SCIF Co-Utilization Agreements (CUA) and Joint Utilization Agreements (JUA). • Conduct equipment inventories and audits; track COMSEC assets and support off-site deployments. • Maintain and update data in SCI management systems such as SIMS, eMass, and DISS. • Access and manage DD254 Security Agreements and ensure proper handling of classified contracts. • Assist with safeguarding and storage of classified materials, including digital scanning and archiving. • Utilize office automation tools (e.g., Microsoft Office Suite, Adobe Acrobat, SharePoint) for document creation, editing, and reporting. • Generate visual data representations using Microsoft Excel, PowerPoint, and Visio. • Perform administrative duties including timekeeping, records management, and correspondence proofreading. • Ensure proper logging, control, and safekeeping of classified materials in accordance with DoD and AF regulations. Requirements: • U.S. Citizenship • Active Top Secret clearance with SCI eligibility. • Minimum of 5 years of experience supporting federal agencies or military operations in a classified environment. • Proficiency in Microsoft Office Suite and familiarity with DoD networks and systems. • Successful completion of background investigation and drug screening. Preferred Requirements: • Knowledge of Air Force Records Management and Information Security Program requirements. • Experience with classified document control, including receipt, logging, and safekeeping. • Familiarity with Personnel Security Systems such as: JPAS (Joint Personnel Adjudication System). DISS (Defense Information System for Security) Scattered Castles • Experience managing SCIF agreements (CUA/JUA) and supporting facility inspections. • Working knowledge of COMSEC procedures, including handling of CIKs, crypto keys, and secure voice/data equipment. • Familiarity with eMass for system security documentation and RMF (Risk Management Framework) processes. Recommended Certifications: Security+ (CompTIA) - foundational cybersecurity knowledge. Certified Facility Security Officer (FSO) - for understanding NISPOM and industrial security. ICD 705 Training - for SCIF construction and accreditation. COMSEC Custodian Training - for handling and accountability of COMSEC materials. RMF Training - for managing cybersecurity compliance in DoD environments. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law. Back