Support specialist jobs in Tallahassee, FL - 159 jobs

Department is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP [Information Technology Administration Partnership Program] partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications * Knowledge of audiovisual (AV) equipment and event support. * Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. * Ability to troubleshoot and maintain both Mac and Windows workstations. * Ability to adhere to ethical business practices and promote ethical behavior. * Ability to demonstrate effective customer service skills. * Ability to communicate effectively verbally and in writing. * Ability to convey technical information to technical and non- technical users. * Ability to document existing and new processes. * Ability to establish and maintain effective working relationships. * Ability to make purchasing decisions based on independent research and judgment. * Ability to perform accurately in a detail-oriented environment. * Ability to prioritize, organize and perform multiple work assignments simultaneously. * Ability to utilize problem solving and technical skills. * Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. * Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. * Knowledge of applicable computer applications and basic computer functions. * Knowledge of applicable computer software and operating systems. * Knowledge of standard concepts, practices, and procedures for computer support. * Knowledge of standard concepts, practices, and procedures within the network and data field. * Ability to perform assigned responsibilities with minimal to moderate supervision. * Knowledge of information technology security measures. * Knowledge of the processes involved with inventory management and control. * Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Mission Objectives - Ensure ongoing operational excellence and customer satisfaction through effective post-deployment support, incident resolution, and knowledge transfer to Florida Department of Law Enforcement stakeholders.Build automation and monitoring for environment deployments Deliver Tier 1/2 support to users and admins Manage support ticket resolution and knowledge transfer activities Support user training and documentation

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary The IT Support Specialist provides onsite technical assistance for hardware, software, and network issues in a fast-paced environment. Responsibilities include installing and configuring IT equipment, performing PC refreshes, new hire setups, device moves, and retirements. The role involves reimaging laptops, managing inventory, and troubleshooting hardware such as monitors, docking stations, keyboards, and printers. The specialist resolves incidents related to Windows 10/11, Office applications, and network connectivity, while also handling Active Directory tasks such as creating and modifying user and service accounts. Candidates must be able to schedule and manage customer appointments, take ownership of assigned tickets, and document all activities in the IT service desk system. Strong communication skills and a commitment to delivering exceptional customer service are essential. Support is provided via phone, email, and in person. Your role in our mission * Interfaces with end users to resolve problems concerning system functions reported through a problem ticket. Reviews information provided, and diagnoses issues based on established procedures and scripts. Resolves problems by following scripts and assessing diagnostic information. * Performs routine install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Escalates unresolved issues or problems. * Provides technical services in support of project work; works with project teams to implement defined technical activities, such as distributing new personal computers or racking network equipment, in accordance with established guidelines and procedures. * Provides basic or routine guidance to client population on system and products to eliminate recurring errors for smaller or stand-alone systems/products with minimal coordination. * Maintains currency regarding routine technological, product, process and/or other advances, specifically in line of service, to ensure team performance and achieve team objectives. * Supports documentation maintenance by updating information and changes as directed. What we're looking for * 2+ years of technical training in the computer field preferred * 2+ years of Active Directory Experience * 2+ years of technical support experience * Experience working with company products and operating systems * Experience working with solving computer-related technical problems * Experience working with the company escalation policy What you should expect in this role * Client or office environment * May require shift or weekend work The Deadline to submit applications for this posting is March 31, 2026. The pay range for this position is $44,900.00 - $64,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Working Title: CLIENT INTAKE AND SUPPORT SPECIALIST/HR LIAISON - 48007316 Pay Plan: Career Service 48007316 Salary: $42,066.00 to $46,272.60 ANNUALLY Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services and Program Support Location: District 2 - Tallahassee (Leon County) Position Title: CLIENT INTAKE AND SUPPORT SPECIALIST/HR LIAISON (Career Service) Salary Range: $42,066.00 to $46,272.60 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: * Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. Office Contact(s): Travis Green, District Administrator Phone: ************ Kelly Simmons, Assistant District Administrator Phone: ************ Job Description: This position serves as a Client Intake and Support Specialist f/t Blind and a Human Resource (HR) Liaison for the Division of Blind Services District 2, located in Tallahassee, Florida. This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services and handling Human Resource duties, which include preparing and routing hiring/recommendation packets, scheduling interviews, and assisting with onboarding tasks and preparing HR-related forms and documents. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultants (Employment Program Counselor). Duties & Responsibilities: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: Human Resource (HR) Liaison Duties: * Serves as the HR Liaison for the District office. As such, he/she is responsible for preparing personnel actions, serving as timekeeper by maintaining attendance and leave records, and preparing recommendation packets for new hires. Timesheets will be completed in the People First system by the 5th business day of the following month. Confidentiality of these matters will always be maintained. * Serves as the office manager to the District Administrator and Assistant District Administrator, and provides direct support. Will ensure all administrative functions are coordinated, completed timely and accurately, and serves as the liaison between the district office and the Division's State Office. * Position incumbent is responsible for researching, gathering, and compiling data for the District Administrator and the Assistant District Administrator and provides guidance and assistance to achieve the goals set within the District. * Independently prepares correspondence, travel authorizations and reimbursements, maintains all administrative records, and other documents as directed. * Processes personnel forms in accordance with State, FDOE and Division rules and policies including recommendations, employee benefits, employee attendance and leave, disciplinary actions and separations. * Assists with Onboarding tasks when new employees start in the District office. * Processes Administrative Purchase Orders and MITs in accordance with State, FDOE and Division purchasing guidelines. * Ensures necessary office supplies are ordered timely and maintained to ensure staff have the items necessary to complete their assigned responsibilities. * Records and tracks expenditures and OPS employees' work hours monthly to ensure the office does not exceed its allotted budget and notifies District Administrator immediately of any concerns regarding potential overspending. * Serves as office inventory custodian and/or delegate and performs the required annual property inventory. * Maintains office automation equipment as needed and assists staff with IT issues when needed. * Records and tracks data of State Vehicle(s) usage by state employees. Reports vehicle data weekly and monthly, and schedules regular vehicle maintenance and repairs. * Drives the State Vehicle for service, cleaning, car wash, etc. as needed. * Independently prepares correspondence and other documents, including travel forms as directed. * Provides telephone coverage in a professional, courteous and efficient manner, delivers messages accurately and in a timely manner, processes incoming and outgoing mail in accordance with District procedures. * Effectively and appropriately maintains, uses, and monitors District funds, equipment, and resources. Client Intake and Support Specialist Duties: * Provides intake services and assists with case management activities as directed by the District Administrator, Assistant District Administrator, and/or Human Services Program Consultants for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical and other information for the purpose of eligibility determinations by the Human Services Program Consultants. * Stays abreast of administrative rules and policies to interpret established policy and apply appropriately to office functionality. * Provides guidance and assistance to staff, consumers and the public providing optimum customer service. * Maintains an understanding of various eye conditions and their impact on functional abilities, knowledge of community resources, and the ability to convey that knowledge as it relates to eligibility and provision of rehabilitation services. * Reviews applications and referrals, gathers necessary data, informs applicants of available services, provide information and referral. Processes referrals and applications and documents case activities in accordance with state/federal laws and regulations, program procedures and timeframes. * Utilizes the electronic client information system as a case management tool. * Provides case management support, including purchase of services, to (HSPC's, IL Specialists, Children's Specialists) in the district. * Assists Human Services Program Consultants (HSPC) with monitoring of facility cases, including case closures. Works in conjunction with Human Services Program Consultants to ensure timely provision of services. * Provides information and referral services for individuals who are eligible or ineligible for DBS services. * Accurately enters data into the electronic client information system. * Provides data and reports as requested. * Sets up case files and maintains correct case file order as assigned. Knowledge, Skills & Abilities: * Knowledge of medical and psychological aspects of rehabilitation. * Knowledge of community resources. * Knowledge of employment program process. * Knowledge of employment program policies and procedures. * Knowledge of office procedures. * Knowledge of the medical aspects of rehabilitation. * Knowledge of employment program purchasing and accounting procedures. * Knowledge of basic data operations and terminology. * Skill in operation of general office equipment. * Ability to operate a computer terminal. * Ability to make decisions and to work independently. * Ability to establish and maintain effective working relationships with others. * Ability to maintain records. * Ability to compose correspondence without specific instructions. * Ability to communicate effectively. * Ability to plan, organize and coordinate work. * Knowledge of State and Federal Regulations, VR Program processes and procedures. * Effective communication skills (including proficiency in computer word processing and data entry procedures; comparable services and benefits; eye diseases and their functional impact and agency services). * Ability to independently type letters, memorandums and other standard business forms using the correct format. * Knowledge of basic filing practices. * Ability to communicate both verbally and in writing. * Knowledge of state personnel, purchasing, and travel policies and procedures. * Knowledge of the People First System. * Basic knowledge of Human Resource policies and procedures. Who We're Looking for: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. Other Miscellaneous Duties: * Performs other duties as requested. * Some travel is required. Minimum Qualifications: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation or human resource management, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation or human resources; or * Four years of professional and relevant experience in a public vocational rehabilitation program, or in a human resources or personnel office. Preference will be given to those with a bachelor's degree. Preferred Qualifications: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program or in human resources. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). * Knowledge of basic Human Resource practices (recruitment/selection/interviewing/processing forms/preparing recommendation packets). Division of Blind Services Mission Statement: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE: Division of Blind Services Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions (*************** * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit ***************************** * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable compassionate and professional employees. Leave Information: (CS) * Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. Background Screening Requirement: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. Selective Service System (SSS) and Requirement: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

General Characteristics Serves as single point-of-contact for end-users after Power Users have assisted end-users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (e.g., technical experts or process experts). Maintains history reports, identifies and addresses re-occurring problems, and assists in the development and execution of ERP and business process best practices across the organization. Performs basic fixes and data maintenance. May develop on-line help and update systems support help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more significant. This position requires more advanced training than a similar help desk position. Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of business and/or ERP experience. Complexity: Intermediate professional level role. Works on multiple projects as a project team member, occasionally as a technical leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior technical staff. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title: Customer Support Technician Location: Tallahassee, Florida 32399 Duration: 1 Year Qualifications Responsibilities /Deliverables for Incumbent: •Elicit information using interviews, document and analysis, and surveys. •Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements. •Utilize experience answering questions and providing information to employers and other internal and external customers. •Work independently with employers to identify suitable customers and referral options. •Serve as the conduit between customers (internal and external) and employers through collaboration and referral. •Develop requirements for standard templates and procedures to assist in the administration of the “Abilities Work” Help Desk. •Assist employers in finding and retaining qualified employees and facilitate services to meet employer needs, alleviate barriers, and support the development and awareness of the customer's potential. •Maintain the Help Desk database by entering information on a daily basis, including applicable metrics regarding program and customer services. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Do not click the Apply button. Apply at GovernmentJobs.com The Florida Legislature Office of Legislative Services JOB TITLE Program Specialist -Payroll; Human Resources Office THE WORK YOU WILL DO The Office of Legislative Services, Human Resources (HR) Office is seeking a qualified Payroll Specialist. This is a highly professional position with shared responsibilities for payroll and leave and attendance. The Payroll Specialist assists in the processing of bi-weekly and monthly payrolls for approximately 1,600 legislative employees of the Florida Senate, House of Representatives, and the Joint Offices. OUR ORGANIZATION The Office of Legislative Services provides centralized administrative, management and support services to the Florida Senate, House of Representatives and other legislative offices. The HR Office reports to the Coordinator for the Office of Legislative Services. The HR Office oversees employment processes such as attendance and leave, onboarding, payroll, workers compensation and benefits administration for the Florida Legislature. The HR Office manages the Legislature's Human Capital Management System (HCM) and assists the offices with recruiting and training efforts. The HR Office is responsible for compliance with policies and procedures and all appropriate approvals regarding personnel actions. EXAMPLES OF WORK PERFORMED * Ensure that bi-weekly, monthly, and supplemental payroll is processed in accordance with Legislative procedures. * Perform general payroll audits and reconciliations. * Monitor leave without pay, reconcile leave and process leave payouts. * Enter salary overpayments in FLAIR and ensuring salary overpayments are collected. * Process on-demand payments such as underpayments, adjustments, and leave payments. * Process warrant cancellations. * Generate leave accruals within the HCM system. * Run reports, ensuring accuracy, and distributes to key stakeholders. * Interact directly with customers during problem-solving situations. * Draft professional correspondence regarding payroll. * Participate as needed in the design of the next HCM system. * Conduct system testing. * Perform other related duties as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of the principles and practices of payroll administration. * Knowledge of personnel processes and procedures * Skilled in various software applications including Microsoft Word, Excel, Access and FLAIR/Florida PALM. * Knowledge and experience working in an HRIS. * Ability to understand and apply rules, regulations, policies, and procedures. Ability to evaluate results and work with the team to develop alternative strategies. * Ability to troubleshoot payroll processing issues and conduct in-depth and carefully documented analysis under minimal supervision. * Ability to professionally communicate verbally and in writing. * Ability to read and document business and technical processes. * Ability to produce quality work under pressure. * Ability to deal tactfully and courteously with internal customers. * Ability to work effectively in a team environment. * Ability to hold sensitive and confidential information in confidence. * Ability to prioritize workload. * Ability and desire to provide excellent customer service. MINIMUM QUALIFICATIONS A bachelor's degree from an accredited college or university in business administration, accounting, management information systems or a related field and three years of progressively responsible payroll administration or related experience. A master's degree with business administration or business management as a core component can substitute for one year of required experience. Professional experience as described above can substitute on a year for year basis for the required college education. PREFERRED EXPERIENCE * Experience working in a public or private sector payroll or HR office. SALARY RANGE $44,580 minimum (commensurate with experience) + excellent benefits package APPLICATION DEADLINE Open until filled ACCOMMODATION FOR DISABILITY If an accommodation is needed for a disability, please notify Human Resources at **************. Do not click the Apply button. Apply at GovernmentJobs.com Location:

Department College of Social Science & Public Policy - Department of International Affairs Responsibilities * Serves as primary contact for the graduate programs' admissions. * Reviews all student's application and enrollment status. * Notifies students of admission decisions to the International Affairs Program. * Organizes campus visits for prospective students. * Coordinates, schedules and is a presenter at new graduate student orientation. * Responsible for updating the graduate program bulletin. * Responsible for proper registration and approving add or drop requests for core classes. * Attends all tabling events, student activity promotions and recruitment events hosted by other departments, colleges, programs or universities. * Creates marketing materials for recruitment. * Provides data to program directors or Dean for various reports and meetings. Qualifications A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.) Preferred Qualifications * Ability to communicate effectively verbally and in writing * Ability to evaluate process effectiveness and develop change or alternatives * Ability to interpret academic program requirements and provide advice * Ability to prioritize, organize and perform multiple work assignments simultaneously * Ability to perform basic mathematical calculations * Ability to utilize problem solving skills * Knowledge of applicable computer applications and basic computer functions * Knowledge of office practices, procedures, and etiquette University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Starting in the mid $40,000's, commensurate with education and experience. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. This position is being re-advertised. Previous applicants need not reapply. This position is being advertised as open until filled. Applications will be reviewed starting mid January 2026. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Working Title: REGULATORY PROGRAM SPECIALIST (WT: MS COMPLIANCE OFFICER II) - 76005141 Pay Plan: Career Service 76005141 Salary: $42,561.72 Annually Total Compensation Estimator Tool DIVISION OF MOTORIST SERVICES BUREAU OF COMMERCIAL VEHICLES AND DRIVER SERVICES IRP/IFTA ISSUANCE & COMPLIANCE * Career Service (CS) Opportunity* * Open Competitive Advertisement* To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. Contact Person: Sheleen Burton, **************, ************************ The Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Our Benefits include * Paid Parental Leave * Annual and Sick Leave Package * Nine Paid Holidays * State Health and Life Insurance * Educational Benefits * Contributory Retirement Plan To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers. If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV! Duties and Responsibilities This position is responsible for processing International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA) transactions that are more complex in nature. This includes transactions that require closer evaluation, such as transactions that are submitted online and circumstances where there may be negative sanctions as part of PRISM compliance. In addition, these positions function as team leads reviewing transactions and customer interactions for quality assurance, ensuring workflow is not disrupted when absences occur, and assisting with staff training. They also support the unit supervisor by assisting with unit oversight and team training collecting statistical data for daily and monthly reports, reporting administrative or systems issues to management, assisting in resolution of operational or customer service issues, and corresponding with customers requesting information and assistance. The incumbents in these positions are entrusted with certain information that is confidential and/or exempt from public record and that, if not handled properly, could compromise carrier/taxpayer privacy or protection of personal identity. Knowledge, Skills, and Abilities * Knowledge of basic principles and practices related to collection of registration fees, motor fuel taxes, and financial penalties, as well as the analysis of data related to these assessments. * Ability to add, subtract, multiply, and divide correctly using whole numbers, fractions, decimals, and percentages. * Ability to manage or resolve conflicts in a constructive and cordial manner. * Skilled at assessing customer needs and expectations, providing relevant information or assistance, and identifying solutions to problems. * Skilled at making sound and objective decisions that consider the impact and implications of actions. * Ability to consistently show courtesy, tact, and empathy when interacting with others; maintain effective working relationships; effectively manage individuals who are difficult, hostile, or distressed; and relate to others from different backgrounds. * Knowledge of, and ability to apply, federal and state laws related to motor vehicle registration and DHSMV operations, policies, and procedures. * Ability to effectively communicate orally with individuals or groups, and to actively listen in order to respond appropriately. * Ability to self-manage their time, display initiative, and work effectively with minimal supervision. * Skilled at facilitating teamwork and demonstrating leadership by encouraging cooperation, pride, trust, and group identity; fostering team spirit and shared commitment to unit goals. * Ability to use office equipment and technology, including computers and computer applications to research, analyze, and process information in the appropriate format. * Ability to communicate in writing using correct English grammar, punctuation, and spelling; shares technical information in a succinct, organized, and effective manner. Preferred Qualifications Preference will be given to candidates with the following: * Do you have experience working with the International Fuel Tax Agreement (IFTA) and/or International Registration Plan (IRP) program? * Do you have experience independently recognizing transactional or systemic errors and identifying the appropriate corrective action? * Do you have experience successfully resolving customer issues or complaints? * Do you have experience transferring knowledge to others about IRP and IFTA? Job Related Requirements * The work hours for this position are from 8:00 a.m. to 5:00 p.m., Monday thru Friday. Occasional overtime may be required. General Information * The elements of the selection process may include a skill assessment and/or oral interview. * Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI. * FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Department FSU Libraries Responsibilities * Leads the daily processing of Course Reserve Requests for Dirac Science Library. * Collaborates with the Access Services Librarian for developing policies, procedures, outreach, and organization of Course Reserves as a service for FSU Libraries, as well as training staff. * Updates the Course Reserve Manual. Provides communication between library staff, scholars, and faculty throughout the Reserves process. * Maintains and leverages expert knowledge in all systems used to administer the Course Reserves program at FSU Libraries, including, but not limited to, Alma, Primo, and the RT queue. Serves permanently on the Course Reserves Committee. * Helps maintain the staffing levels for Dirac's main Scholar Support Desk. * Creates and updates the weekly service desk schedules. * Trains, schedules, approves time sheets, creates professional development opportunities and supervises part-time staff. * Processes ASD's suite of library materials services including but not limited to Library Material Requests, Library Express Delivery, Curbside Pick Up, and Course Reserves. * Participates in preparing reports in relation to these services. * Assists with Collection Access projects as needed. * Assists the Access Services Librarian in creating policies & procedures for circulating materials and improving scholar experience at the Scholar Support Desk. * Troubleshoots basic circulation issues including locating materials and providing general information about library services to patrons. * Provides in-person and virtual reference services. * Assists with maintaining training materials and handbooks for their area: Scholar Support Desk Handbook, Supervisors Handbook, Course Reserve Manual, etc. * Works collaboratively with all departments in Access Services & Delivery to cross train team members. * Participates in Access Services & Delivery, Research & Learning Services, and/or FSU Libraries promotional activities. * Performs other duties as assigned. Qualifications A Bachelor's degree and one year of experience; or a high school diploma or equivalent and five years of experience. (Note: a combination of post high school education and experience equal to five years.) Preferred Qualifications * Ability to demonstrate effective customer service skills. * Ability to communicate effectively verbally and in writing. * Ability to convey technical information to technical and non-technical users. * Ability to effectively train and direct the work of others. * Ability to establish and maintain effective working relationships. * Ability to prioritize, organize and perform multiple work assignments simultaneously. * Ability to utilize technical skills. * Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. * Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. * Knowledge of applicable computer applications and basic computer functions. * Knowledge of the policies and practices of library services. Contact Info Eleanor Cleveland, Access Services Librarian - ****************** University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Starting at $34,520.00, commensurate with education and experience. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation, or call FSU Human Resources at **************. Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.