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  • Biomedical Specialist - Applied Genomics, Computation & Translational Core

    Cedars-Sinai 4.8company rating

    Support specialist job in Beverly Hills, CA

    The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team! The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai. Are you ready to be a part of breakthrough research? The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics. As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun). Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications. Primary Duties and Responsibilities: Train, guide, and supervise a team of junior associates. Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations. Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations. Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best. Assign service requests to junior associates and ensure their proper execution and successful completion. Ensure the availability of all required resources for the execution of service requests. Liaise with investigators regarding service requests. Participate in the planning, execution, and troubleshooting of service requests. Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings. Execute or manage the execution of projects testing new technologies, assays, or kits. Analyze, summarize, and present findings at monthly R&D meetings. Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates. Receive, store, and document samples. Attend meetings and seminars/webinars as assigned. Qualifications Education: Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred. Experience & Skills: Two (2) years of laboratory experience are required. Five (5) years is preferred. Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics. Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers. Minimum 1 year of supervisory and training experience. Experience in single cell NGS assays and cell biology is preferred. Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision. Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels. Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment. Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols. Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals. Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint. About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. Req ID : 10395 Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core Department : Research - BMS - Bioinfo and Func Genomics Business Entity : Cedars-Sinai Medical Center Job Category : Academic / Research Job Specialty : Biomanufacturing Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $75,524.80 - $117,062.40
    $75.5k-117.1k yearly 1d ago
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  • Teamlead Consulting & Support (m/f/d)

    Hubdrive GmbH

    Support specialist job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 2d ago
  • Teamlead Consulting & Support (m/f/d)

    xRM1 Business Solutions

    Support specialist job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 2d ago
  • IT Support Specialist

    Spinelli Kilcollin

    Support specialist job in Los Angeles, CA

    Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
    $80k-85k yearly 1d ago
  • Mission Support Specialist

    Keenbee Talent Soluitions

    Support specialist job in Los Angeles, CA

    A leading federal contractor is seeking an experienced and highly qualified SSC C2 Mission Support Specialist to join its dynamic team. This role provides the opportunity to work directly with Space Systems Command (SSC) Technical Agents within the SSC/BZC Division Space C3 Branch, contributing to critical mission success. The specialist will be responsible for tracking and reporting mission risks, issues, and gaps across operational threads, developing and presenting briefs, and collaborating with key stakeholders. This includes close coordination with Federally Funded Research and Development Centers (FFRDCs), the U.S. Government, and both acquisition and operational communities to address challenges through innovative, collaborative solutions. This position offers broad exposure to space acquisition and operational offices across the Department of the Air Force and the wider space enterprise, directly supporting national space security priorities and advancing mission readiness. Key Responsibilities Provide direct support to SSC Technical Agents within the SSC/BZC Division Capture, track, and manage updates on Risks, Issues, and Gaps (RIGs) for mission threads as identified by SSC/BZC leadership Develop and contribute to the creation of professional briefings for leadership and stakeholders Collaborate with FFRDCs and U.S. Government partners to identify and resolve mission-related RIGs Work closely with acquisition and operational communities to resolve issues through innovative and collaborative solutions Build familiarity with space acquisition and operational offices across the Space and Department of the Air Force enterprise Required Skills and Experience Active TS/SCI clearance 10+ years of experience in large space program acquisition, systems engineering, and/or operations 8+ years of experience with National Security Space ground, space, and/or launch systems Demonstrated expertise in space systems and C2 operational environments Proven ability to brief senior leaders with clarity and precision Track record of effective collaboration on dynamic, cross-functional teams Experience supporting SSC Technical Agents or similar space C2 organizations Familiarity with space mission threads, operational risk management, and acquisition processes Successful collaboration with FFRDCs and multiple U.S. Government agencies Proven ability to operate on-site at U.S. Government facilities Education & Certifications Master's degree in Aeronautical Engineering, Astronautical Engineering, Mechanical Systems Engineering, or Computer Science Candidates with lower educational qualifications may be considered through a waiver process, based on experience and performance history
    $40k-66k yearly est. 60d+ ago
  • Oracle Application Specialist

    Onpoint Search Consultants 4.2company rating

    Support specialist job in Los Angeles, CA

    What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus
    $73k-112k yearly est. 4d ago
  • Intake Specialist Employment Law

    Omega Law Group Accident & Injury Attorneys

    Support specialist job in West Hollywood, CA

    Omega Law Group is a prestigious personal injury and employment law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: ***************** Position Overview: We are seeking an Intake Specialist for our Employment Law department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation. Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm's capabilities. The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner. Responsibilities: Conduct intake interviews with potential clients via phone, or in-person meetings Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps Accurately record intake information and case details in the firm's case management system Follow up with potential clients as needed to gather additional information or clarify details related to their cases Perform additional duties as assigned *Location: This role is located at our West Hollywood office and requires physical presence on-site. Qualifications: Experience with the client intake process for Employment Law cases Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated Strong attention to detail with the capacity to manage multiple tasks efficiently Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply Compensation: $25 to $40 per hour DOE Comprehensive Benefits Package: Retirement Savings: 401(k) plan available Career Development: Opportunities for professional growth and advancement Comprehensive Insurance Coverage: Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Life Insurance Paid Time Off Free onsite parking We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.
    $25-40 hourly 2d ago
  • Accounting & Office Support Coordinator

    Meadows Mechanical

    Support specialist job in Los Angeles, CA

    Meadows Mechanical is a premier provider of plumbing, piping, and sheet metal services in the Los Angeles area. With over 76 years of experience, our company has consistently delivered quality services, particularly in the aerospace and healthcare industries. Known for handling complex projects with confidence and expertise, we pride ourselves on our legacy of success and customer satisfaction. Meadows Mechanical continues to support essential industries with innovative solutions and skilled professionals. Role Description We are seeking a highly organized and proactive Accounts Receivable & Office Support Coordinator to support our finance and office operations. This role combines billing and accounts receivable management with general office support tasks to ensure smooth workflow and efficient communication across the organization. Key Responsibilities: Accounts Receivable / Billing: • Prepare Schedule of Values (SOVs) and process billing submissions accurately and on time. • Track payment statuses and vendor waivers; follow up as necessary to ensure timely resolution. • Support purchase order management, including creation, tracking, and reconciliation. • Apply payments to invoices promptly and maintain accurate records. • Maintain accounts receivable meeting logs and documentation. • Coordinate and process vendor waiver requests efficiently. Office Support: • Assist with general office administration, including filing, scanning, and document management. • Manage incoming correspondence, emails, and phone inquiries as needed. • Schedule and coordinate meetings, prepare meeting materials, and take minutes if required. • Support the finance and other teams with ad hoc administrative tasks as assigned. Responsibilities and tasks are not limited to those listed above and may evolve based on business needs. Qualifications • Proven experience in accounts receivable, billing, or administrative support roles. • Strong attention to detail, organizational, and multitasking skills. • Proficient in accounting software and Microsoft Office, especially Excel and Outlook. • Excellent communication and interpersonal skills. • Ability to handle confidential information with discretion. Preferred: • Experience in project-based industries such as construction or service operations. • Familiarity with SOV preparation and billing submission processes. • Experience in accounts receivable collections, including following up on overdue invoices and resolving payment discrepancies.
    $39k-56k yearly est. 1d ago
  • Fleet Specialist (Part-Time)

    8Fleet Inc.

    Support specialist job in Los Angeles, CA

    Job Title: Fleet Specialist Reporting to: Market Manager About 8Fleet: 8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we're searching for passionate team members to join and grow with our team. You'll be involved in every aspect of the operations as we rapidly expand across Los Angeles and beyond! About the Role: We are looking for a highly organized and reliable Fleet Specialist to join our team. In this role, you'll be a key part of our daily operations, ensuring our fleet of vehicles is ready for our drivers at the start of each shift and accounted for at the end. You'll be the point person for all things related to vehicle access and readiness, helping to maintain a smooth and efficient workflow for the entire team. This is a hands-on position that requires strong attention to detail and a proactive approach to problem-solving. What You'll Do: Vehicle and Key Management: Distribute and collect assigned vehicle keys and other necessary equipment at the start and end of each shift. Fleet Readiness: Assist with basic cleaning and staging of vehicles to ensure they are ready for use. Vehicle Inspections: Conduct thorough pre- and post-ride inspections to identify and report any damage, mechanical issues, retrieve and log any lost or missing items. Technical Support: Troubleshoot basic issues with fleet applications and other in-vehicle technology, escalating more complex problems as needed. Reporting: Maintain accurate records of key assignments, vehicle condition, and shift activity. General Support: Provide administrative and logistical support to the fleet management team as needed. What You'll Bring to the Table: A high school diploma or equivalent is required. Previous experience in a logistics, warehouse, or fleet-related role is a plus. Exceptional attention to detail and a strong ability to manage multiple tasks and responsibilities at once. Excellent verbal communication skills and a professional, positive attitude. Basic knowledge of mobile applications and the ability to learn new software quickly. Physical Requirements: Ability to stand for extended periods, as well as lift, bend, and move around a vehicle yard. Must be able to pass a background check. Equal Opportunity Employer: 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Disclaimer: This job description may be updated at any time without prior notice.
    $46k-93k yearly est. 4d ago
  • Admin Support Specialist

    Matura Farrington

    Support specialist job in Gardena, CA

    IN OFFICE IN GARDENA 100% TEMPORARY SUPPORT (6 MONTHS PROJECT) Key Responsibilities Reporting & Data Management Track and report on program activity, client participation, referrals, and service outcomes Prepare recurring reports showing volume, trends, percentages of activity, and program effectiveness Maintain accurate spreadsheets and dashboards using Excel Ensure data integrity across multiple tracking sources Program & Client Support Support tracking of client programs, solutions provided, and referral outcomes Assist with compiling data for internal reviews, audits, and funder reporting Help identify gaps or inconsistencies in reported data and flag issues to leadership Financial & Administrative Support Assist with basic financial tracking related to programs (budgets, allocations, activity-based reporting) Support documentation needed for financial controls and program compliance Maintain organized records and reporting files Calendar & Coordination Manage calendars, scheduling, and deadlines related to program reporting Coordinate timelines for report submissions and internal reviews Support meeting preparation with reports, summaries, and data snapshots Required Qualifications 1-2 years of experience in an administrative, reporting, or data support role Strong Excel skills (formulas, formatting, basic data analysis) Experience maintaining spreadsheets and producing recurring reports Strong organizational and calendaring skills High attention to detail and accuracy Ability to manage multiple deadlines and priorities Preferred Qualifications Experience working in a nonprofit, social services, or community-based organization Familiarity with program tracking, client data, or referral reporting Comfort working with leadership and handling confidential information Skills & Competencies Strong written and verbal communication skills Analytical mindset with the ability to summarize data clearly Dependable, proactive, and highly organized Ability to follow established processes and improve reporting efficiency over time
    $40k-56k yearly est. 4d ago
  • Exceptions Specialist

    ITCO Solutions, Inc.

    Support specialist job in Westlake Village, CA

    EXCEPTIONS SPECIALIST - Evening & Weekend Shift 7 Month Contract Westlake Village, CA( Onsite) Shifts: PM (4:00 pm to 11:00 pm PST) Mon- Friday Weekend (8:00 am to 4:00 pm PST) In this Exceptions role with Campaign Offices, you are the final line of defense for data accuracy. You will review voter signature packets and data entry to spot issues, connect the dots, and decide the correct next step in processing. This is a fast-paced, detail driven role for someone who enjoys solving puzzles, thinking critically, and using deductive reasoning to get to the right answer. If you like investigating discrepancies, catching what others miss, and making clear decisions based on criteria, you will do well here. What You Will Do • Review and compare entered data against original source materials to identify errors, mismatches, and exceptions • Apply deductive reasoning to determine what happened, why it happened, and what action should be taken next • Use proprietary software and established criteria to resolve exceptions and keep work moving efficiently • Investigate patterns and root causes behind recurring issues and document your findings • Communicate clear feedback and insights that help prevent future exceptions • Manage physical and digital materials with accuracy, organization, and urgency • Work independently while collaborating with the team to hit daily goals and maintain quality standards What We Are Looking For • Strong deductive reasoning skills and the ability to make accurate decisions using logic and evidence • High attention to detail and commitment to getting it right the first time • Ability to stay focused in a fast-paced environment with repetitive work that requires consistency • Strong organizational skills and material management • Clear communication skills and a team-first attitude • Comfort using software tools for data entry, review, and analysis • Experience in data entry, quality assurance, compliance, or audit-type work is a plus Contract Details • 7-month contract assignment paid on an hourly basis • Full-time schedule with consistent hours • Work that directly supports a high-impact, time-sensitive campaign operation
    $47k-94k yearly est. 4d ago
  • Healthcare IT Training Specialist

    Tucker Parker Smith Group (TPS Group

    Support specialist job in Los Angeles, CA

    IT Training Specialist Employment Type: Contract (6 months with potential extension) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Compensation: $45-50/hour Position Summary The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats. Key Responsibilities Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures Schedule training sessions based on classroom availability, equipment, and instructor resources Develop and maintain self-paced learning options using video, audio, and computer-based learning tools Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids Design and deliver classroom-style training programs for new applications and hardware Monitor, evaluate, and document training activities and program effectiveness Review and assess training materials developed by departmental instructors Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users Plan, organize, and conduct orientation and ongoing training for employees on IT applications Stay current on technology developments and training best practices through continued learning and research Minimum Education Bachelor's degree in a related field required Minimum Experience & Qualifications Minimum 3 years of proven IT training experience, preferably in a healthcare environment Competency in both Ambulatory and Inpatient Cerner clinical applications Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred Ability to understand and explain business and clinical application workflows Experience writing eLearning scripts preferred Hands-on experience developing a variety of training materials, including: Participant guides Job aids Quick reference guides Short video tutorials Experience utilizing Snagit or similar screen capture tools Experience working in large, dynamic project environments preferred Proven track record of professionalism and excellence
    $45-50 hourly 1d ago
  • Support Administrative Specialist (Document Specialist)

    Skadden 4.9company rating

    Support specialist job in Los Angeles, CA

    We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Support Administrative Specialist (Document Specialist) to join our Firm in our Los Angeles office. This position provides comprehensive support in all aspects of document preparation, review and processing while ensuring accuracy and adherence to Firm standards. Demonstrates strong technical expertise, attention to detail, and flexibility to manage multiple tasks under tight deadlines while also facilitating workflow and task coordination. Works independently with a high level of initiative, proficiency in legal document applications and exceptional verbal and written communication skills. Assists with tasks across multiple support departments as needed. The hybrid work schedule is Saturday through Wednesday, with weekend hours from 9:00 a.m. to 5:00 p.m. and Monday through Wednesday 1:00 p.m. to 9:00 p.m., with the ability to work overtime as needed. Handles varied, complex projects and administrative requests with limited supervision, often while under time critical deadlines. Responds to attorney requests for assistance in all aspects of document preparation, review and processing, communicating directly with attorneys and business services professionals. Utilizes document processing software to create, edit, revise, format and print a wide range of document types. Converts documents from one application to another. Organizes and manages electronic files. Creates closing binders that contain hyperlinked indexes and bookmarking PDF's. Proofreads and redlines documents to department standards; reads documents for typos and sense, checks cross references and usage of defined terms, and makes use of specialized utilities in Word to facilitate those tasks. Prints cases, compiles document binders, creates indexes, creates tables of contents and tables of authorities. Monitors and responds to departmental mailbox and phones according to established procedures. Writes clear instructions when delegating or receiving assignments to or from attorneys, paralegals or other business services professionals. Demonstrates knowledge of emergency preparedness and location of emergency resources/supplies, and acts as a lead in emergency situations in the off-hours. Acts as a lead on projects/tasks, sharing details and coordinating support from other departments and supervisors as needed. Provides support and troubleshooting assistance regarding document/application specific issues. Provides support to other support departments as needed. Assists, advises and trains other staff members as needed. Performs standard responsibilities when needed, including printing, scanning, reprographics, quality control, faxing and hand-delivering packages. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Coordinates work between other offices using internal collaboration and task management platforms. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. Qualifications Knowledge of Firm operation, policies and procedures Advanced knowledge of Microsoft Office applications, including Word, Excel, PowerPoint with the ability to learn new software and operating systems Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in demanding and fast-paced environment Ability to work well independently as well as effectively within a team Thorough understanding of the structure and functionality of databases Strong organizational skills and ability to prioritize multiple tasks/projects and coordinate workflow Ability to interact with client contacts, attorneys, paralegals, vendors, and other business services professionals Flexibility to adjust hours and work the hours necessary to meet operating and business needs, including weekends. Education And Experience: High School diploma Five years' experience working on complex documents using the MS Office applications, advanced administrative/executive support and proofreading in a law firm or professional services firm Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion, and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. This position is eligible for overtime pay and may be eligible for a discretionary year-end bonus. Salary Details $80,000-$90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $80k-90k yearly Auto-Apply 18d ago
  • Global Technology Support Analyst

    Latham & Watkins LLP 4.9company rating

    Support specialist job in Los Angeles, CA

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.
    $80k-100k yearly Auto-Apply 27d ago
  • Technology Support Specialist

    Superior Court of California County of Los Angeles 4.1company rating

    Support specialist job in Los Angeles, CA

    The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today. ABOUT THE POSITION As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Key responsibilities: * Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support. * Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations. * Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff. * Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service. * Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency. THIS IS A TELEWORK ELIGIBLE OPPORTUNITY This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. SELECTION REQUIREMENTS To qualify, you must meet one of the following options at the time of application: * OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software. * OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field. * To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page. Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit. DESIRABLE QUALIFICATIONS The ideal applicant will meet the following preferred criteria: * Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise. * Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis. * Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms). * Documented history of delivering high-quality technical support with strong communication and diplomacy skills. * Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency. * Familiarity with IT asset tracking systems and software licensing compliance practices. * Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations. * Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks. * Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments. * Proficiency in a second language to assist diverse staff and public users more effectively. APPLICANT SUPPORT & INFORMATION Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE. WHAT TO EXPECT AFTER APPLYING This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below: EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve. ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list. Questions regarding this posting may be e-mailed to *******************. Follow us on social media! X | Instagram | Threads | YouTube | Facebook | LinkedIn Los Angeles Superior Court is an equal opportunity employer.
    $41k-73k yearly est. Easy Apply 10d ago
  • Technical Support Specialist II

    DHD Consulting 4.3company rating

    Support specialist job in Los Angeles, CA

    The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.
    $52k-98k yearly est. 60d+ ago
  • Sr Scientific Support Specialist - Manufacturing Media/Buffer Prep Specialist

    Invitrogen Holdings

    Support specialist job in Thousand Oaks, CA

    Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials Job Description When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals. Location/Division Specific Information Join our dedicated Scientific Support team at Unity Lab Services, providing tailored lab services and supply management. We seek an enthusiastic Scientific Support Specialist to be responsible for tasks such as buffer preparation, ensuring labs are well-stocked, compliant, and operate efficiently. This position is located in Thousand Oaks, CA. How will you make an impact? Prepare high quality specialized media/buffer solutions in different quantities and specifications Share technical expertise with peers and provide training and guidance to others Drive excellence in the day-to-day operations in the Pilot Plant Ensure laboratory compliance and customer satisfaction Champion innovation and practical process improvement in the laboratory What will you do? Follows well defined procedures as outlined by Best Practices, SOP's & work instructions Makes decisions and applies available resources to meet customer requirements Verification, calibration, and use of common and niche lab equipment including, but not limited to floor mixer, pressurized vessels, peristaltic pump, floor scales, fume hoods, pH and conductivity meters Promote a safe work environment through various safety initiatives within the functional area Provide technical expertise and training to ULS staff Works optimally with a diverse cross-functional team Positively represent Thermo Fisher Scientific throughout customer locations Prepare high quality specialized buffers/media in variety of different qualities and specifications. Perform tasks such as pH measurements, conductivity measurements, and sterile filtration techniques Assemble / disassemble and operate media manufacturing equipment Filter housing assemblies Media tote and bag installations Prepare media on a multi-kilo scale Verify peer calculations, technical documentation, equipment logbooks, and approval of completed documents Scan batch records, archive documents Some autonomous work during times of high-volume throughput How will you get here? Education High school diploma or equivalent required Associate Degree in scientific field or 2+ years of relevant lab experience preferred Knowledge, Skills and Abilities: Ability to read, write and speak English Have demonstrated initiative in previous work experience Displays a high level of confidentiality for both customer and Thermo Fisher Experience in laboratory setting or services preferred; experience in GLP/GMP environment preferred Confimed excellence in customer service skills Detail oriented, problem solver, promotes team environment Computer/software skills. (Outlook, Excel, Word, PowerPoint) Must possess the operating skills to use handheld scanners and learn to enter data in various systems as necessary Working Conditions: Works primarily at customer locations, in laboratory environments, office environment, around shipping/receiving docks, stock rooms, and other storage locations May be required to work independently at customer location Extensive walking May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc) Ability to lift, push and pull 30-40 pounds consistently; ability to lift 50 lbs Ability to use material handling equipment such as push carts, hand trucks, and pallet jacks Depending on area of building, personal protective equipment is required to be worn including lab coats, steel toe shoes, safety glasses, coveralls, hood, facemask, hairnets and/or safety gloves Must be able to work a flexible shift to meet client and production needs which may include evenings, days, weekends, rotating shifts, etc Each one of our 75,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today! **************************** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Compensation and Benefits The hourly pay range estimated for this position based in California is $21.82-$26.50. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $86k-156k yearly est. Auto-Apply 14d ago
  • National Support Specialist, Multivendor Services - Siemens

    Philips 4.7company rating

    Support specialist job in Los Angeles, CA

    Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $46-73.7 hourly Auto-Apply 5d ago
  • IT Help Desk/Service & Support Analyst

    JBA International 4.1company rating

    Support specialist job in Los Angeles, CA

    Nationally recognized law firm with a nurturing and collaborative work environment has an immediate opening for an IT Help Desk/Service & Support Analyst to serve as a member of a dynamic Customer Experience “Help Desk” team that processes and resolves incoming user support issues and questions in a timely manner. The Help Desk team supports technical software, hardware, mobile devices, telephone and audio-video conferencing for firm employees or guests, clearly communicating and documenting all support-related activities. A secondary aspect of this role is providing “just in time” training-related videos or instructional steps with pictures via email or quick reference materials. The Customer Experience team as provides 24/7 support services through rotating on-call shifts for after hours and week end support (covered by 4 to 5 team members). Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary). Track all end-user support activities through an incident tracking system. “ServiceNow” experience is a plus. Diagnose and resolve end-user issues in the office, at home, and remote locations., including hardware, software, e-mail, internet, or local-area network problems. Deliver, tag, and configure end-user PC desktop hardware, software, and peripherals as needed and assigned. Participate in a rotating on-call schedule that involves after hours and weekend support and availability via remote access and telephone coverage. Develop and maintain an advanced level of proficiency with firm technologies. Work independently to research and resolve complex technical issues. Vital member of the Customer Experience Team, providing exceptional service and support to all end-users ( aka, internal and external customers). Occasionally visit other offices to provide onsite assistance and inventory tasks. Coordinate set up of New Hire accounts, as well as equipment for orientation. Configure applications to meet firm requirements and Best Practices Gather additional details, clarify, test, reproduce and document customer issues and create/update support tickets in ServiceNow. Ability to work within deadlines and effectively handle stress. Ability to establish effective working relationships and interact successfully with others, especially as part of the IT Department and Customer Experience team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Advanced knowledge/experience with Windows operating systems, Microsoft Office, desktop/laptop hardware and mobile devices (Apple/Mac experience is a plus). 2. Ability to work with videoconferencing equipment, document management system (iManage), printers, mobile device management, Citrix/VDI, and other software applications in a legal environment. 3. Excellent verbal and written communication skills. 4. Strong network experience is a plus. 5. Solid problem-solving and root-cause analysis skills. 6. Strong interpersonal skills, ability to interact with people at all levels and highly customer-focused equally across all departments, teams, and practices groups. 7. Attention to detail and quality of work. 8. Understanding of functional capabilities and limitations with firm technology. 9. Ability to quickly adapt to technology changes in a professional services organization. 10. Self-motivated with the ability to execute tasks and make decisions in a high-pressure environment. QUALIFICATIONS: Bachelor's degree in computer science (or equivalent work experience) is preferred, as well as two years of experience working in a law firm environment. WORK ENVIRONMENT: This position supports Working From Anywhere (WFA), and/or a hybrid format rotating between home and office. This position is in a professional office environment that routinely uses standard office equipment (computers, phones, copy machines, filing cabinets, etc.), with minimal exposure to excessive noise, dust, temperature and the like. Prospective employees have provided feedback to the client that one of the most impressive traits of the Firm is the congenial working atmosphere fostered by partners and associates alike. Competitive salary and benefits
    $46k-86k yearly est. 60d+ ago
  • NL-26-003 Strategic Senior Acquisition Support Specialist - El Segundo, CA

    Nlogic

    Support specialist job in El Segundo, CA

    nLogic is seeking a Strategic Senior Acquisition Support Specialist with DoD 5000.85 and DoD 5000.87 and ACAT I experience to join our team in El Segundo, CA. You will join a Systems Engineering team defining the next generation of space communication systems supporting Space Force Military Satellite Communications. You will support Systems Engineering & Integration activities in a multidisciplinary and collaborative environment. You will interface and collaborate with SE&I team members, contractors, government civilians and members of the USSF to provide acquisition management development and support. The MILSATCOM Systems Engineering, Integration, and Test (MSEIT) effort provides leading edge Systems Engineering & Integration (SE&I) for the Space Force's Space Systems Command. We support the Space Force's acquisition of state-of-the-art Military Satellite Communications systems, providing global secure protected communications for our nation's warfighters. We seek technical individuals who will thrive in a highly collaborative work environment of small teams, using the most modern tools and methodologies to tackle the challenges of integrating complex space and ground communications systems. Responsibilities: * Provide advice to Program/Project Managers regarding acquisition strategies, schedules, contracting, budgeting and execution * Develop, draft, tailor, and coordinate overarching program planning and execution documents as prescribed by DoDI 5000.02 / Acquisition Framework, and relevant DoD Instructions (DoDI 5000.85 and DoDI 5000.87), AF, and local unit instructions and policies. * Support the development of the ASP, RFI/Market Research, RPP, Milestone Statutory and Regulatory requirements, Statement of Work, Compliance and Reference Document, Contract Deliverable Requirements List, and Rights in Technical Data and Software * Lead and coordinate all acquisition activities in preparing for Planning/Execution events * Prepare periodic status reports, coordinate, and execute periodic staff meetings and technical interchange meetings, and develop acquisition plans, schedules, and executive program briefings * Provide technical and programmatic assessments of contractor design planning/execution reviews to assess progress, risks and issues, and the ability to achieve mission requirements * Provide program element coordination, staffing and monitoring; advise and assist government customer regarding funding commitments, obligations, and expenditures Required Qualifications: * An active DOD Secret clearance is required to be considered for this position * BS in technical field, such as engineering, math, physics, and computer science * 7+ years' experience in government weapon systems acquisitions and program management and/or contracts management within the Department of Defense * Experience leading DoD acquisition programs through major milestone for an ACAT I program * Demonstrated understanding of DoD acquisition policies and processes and ability to apply DoD policies to program plans * Demonstrated knowledge of DoDI 5000.85 and DoDI 5000.87 * Demonstrated ability to work effectively with DoD customers * Strong interpersonal skills, communication (oral and written), and presentation skills * Proficient in Microsoft Office products (Word, Excel, PowerPoint) Preferred Qualifications: * Top Secret Clearance * MS degree * Ground systems acquisition experience * MILSATCOM experience * Systems engineering experience * Certifications in DoD acquisition * Certifications in Systems Engineering (INCOSE ESEP, CSEP) * Familiarity with Agile development, Jira and Confluence tools, cloud architecture systems as well as relational and non-relational databases Work Conditions: * Work Model: On-site * Travel: Minimal * Work Hours: Standard Candidate must be a U.S. Citizen. Current SECRET security clearance is required for consideration. This is a full-time position on-site in El Segundo, CA. The estimated salary for this position ranges from approximately $149,000 to $220,000 depending on relevant experience and qualifications. We offer a comprehensive benefits package including health insurance, Employee Stock Ownership Plan (ESOP), 401(k) retirement plan, paid time off, and additional supplemental benefits, such as professional development support. Qualified candidates should complete their application to be considered for the opportunity.
    $149k-220k yearly 10d ago

Learn more about support specialist jobs

How much does a support specialist earn in Thousand Oaks, CA?

The average support specialist in Thousand Oaks, CA earns between $32,000 and $83,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Thousand Oaks, CA

$51,000

What are the biggest employers of Support Specialists in Thousand Oaks, CA?

The biggest employers of Support Specialists in Thousand Oaks, CA are:
  1. Dsi
  2. Ozark Public Schools
  3. ManpowerGroup
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