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There are several educational requirements to become a support specialist/trainer. Support specialist/trainers usually study business, psychology, or nursing. 60% of support specialist/trainers hold a bachelor's degree, and 20% hold an associate degree. We analyzed 2,130 real support specialist/trainer resumes to see exactly what support specialist/trainer education sections show.
The most common colleges for support specialist/trainers are the University of Phoenix and the University of Phoenix.
There are also many online support specialist/trainer courses to help get the education required to be a support specialist/trainer.
There are certain support specialist/trainer certifications that you should consider. These support specialist/trainer certifications include Certified Pharmacy Technician (CPhT) and Basic Life Support for Healthcare and Public Safety (BLS).
| Support specialist/trainer common college | Percentages |
|---|---|
| University of Phoenix | 22.75% |
| DeVry University | 7.78% |
| Walden University | 7.19% |
| University of Central Florida | 4.79% |
| Florida State University | 4.79% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 28.8% |
| 2 | Psychology | 9.5% |
| 3 | Nursing | 6.4% |
| 4 | Communication | 5.3% |
| 5 | Computer Science | 4.5% |
The best colleges for support specialist/trainers are University of Pennsylvania, Stanford University, and Northwestern University.
A support specialist/trainer with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support specialist/trainers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support specialist/trainers.
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
Villanova, PA • Private
In-state tuition
$53,308
Enrollment
6,819
San Diego, CA • Private
In-state tuition
$7,488
Enrollment
30,018
Farmingdale, NY • Private
In-state tuition
$8,306
Enrollment
9,394
Stony Brook, NY • Private
In-state tuition
$9,625
Enrollment
17,407
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
Minneapolis, MN • Private
In-state tuition
$14,760
Enrollment
31,451
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The most affordable schools for support specialist/trainers are SUNY Farmingdale, california state university - bakersfield, and california state university - dominguez hills.
If the best universities for support specialist/trainers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support specialist/trainers.
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
Minot, ND • Private
In-state tuition
$7,064
Cost of attendance
15,576
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
Tallahassee, FL • Private
In-state tuition
$5,656
Cost of attendance
21,623
The hardest universities for support specialist/trainers to get into are University of Pennsylvania, Stanford University, and Northwestern University.
Some great schools for support specialist/trainers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support specialist/trainers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Villanova, PA • Private
Admissions rate
29%
SAT average
1,407
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Washington, DC • Private
Admissions rate
42%
SAT average
1,380
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
Rochester, NY • Private
Admissions rate
29%
SAT average
1,422
The easiest schools for support specialist/trainers to get into are Oklahoma Wesleyan University, d'youville college, and holy names university.
Some schools are much easier to get into. If you want to start your career as a support specialist/trainer without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support specialist/trainers.
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
Oakland, CA • Private
Admissions rate
70%
SAT average
849
New York, NY • Private
Admissions rate
98%
SAT average
999
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
Plainview, TX • Private
Admissions rate
98%
SAT average
1,003
Milton, MA • Private
Admissions rate
93%
SAT average
1,026
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
| Support specialist/trainer education level | Support specialist/trainer salary |
|---|---|
| Master's Degree | $59,193 |
| High School Diploma or Less | $41,609 |
| Bachelor's Degree | $48,597 |
| Doctorate Degree | $55,447 |
| Some College/ Associate Degree | $42,895 |