Support Specialist/Trainer remote jobs - 1,114 jobs

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Job Type: Salary Salary Range: $92,000 - $105,000 (Actual salary is based on experience and job qualifications.) Bonus: Discretionary holiday bonus Benefits: Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Profit Sharing Plan, and Transportation Program Please submit your resume, cover letter, and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a Senior Automation Specialist in SAN LUIS OBISPO. San Luis Obispo is on the beautiful central coast of California, has temperate weather, scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities. PROJECTS INCLUDE Instrumentation and Controls/SCADA, Water Resources, Transportation, Recreational Facilities, Solar Facilities, Oil Field Applications, Agriculture, Food Processing. SENIOR AUTOMATION SPECIALIST JOB SUMMARY A successful Senior Automation Specialist will be able to independently approach industrial electrical and control systems from the viewpoint of functional analysis, technical evaluation, design objectives, and solution development. They will be involved in designing, implementing, and improving industrial automated systems and processes within a manufacturing or industrial setting including but not limited to system design, integration, testing, and troubleshooting, as well as project management and client coordination. Will work in both the office and heavy industrial environments, onsite. SENIOR AUTOMATION SPECIALIST JOB DUTIES Lead or support integration projects, including scope development, budgeting, scheduling, and procurement. Assist in the development and cost estimation for proposals tailored to client requirements. Interface with clients to ensure successful project coordination, system performance, and client satisfaction. Design and program automated systems: PLCs, sensors, actuators, control panels, and HMI interfaces. Create and troubleshoot PLC code (Rockwell, Modicon preferred) and HMI applications for industrial processes. Integrate new automation systems with existing processes and equipment. Oversee and train others to test, validate, and calibrate automated systems to ensure compliance, reliability, and safety. Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase system reliability. Maintain detailed documentation (schematics, SOPs, backups) for all automation systems. Specify and commission SCADA systems, including server/client setup, network architecture, and instrumentation. Requirements: 8+ years' experience integrating automation and electrical systems in industrial environments. Strong knowledge of PLC systems (Rockwell Automation, Modicon), HMI programming, and SCADA integration. Proficiency in industrial wiring diagrams, ladder schematics, and logic drawings. Programming experience in ladder logic, function block diagrams, and object-oriented structured text programming languages and SQL. Experience with process instrumentation and final control elements (VFDs, control valves, transmitters, sensors). Skilled with configuration tools, such as handheld HART communicators and computer-based configurators. Familiarity with industrial communication protocols (Ethernet/IP, RS232, RS485, HART, Serial/Ethernet radios). Proven project management experience across automation lifecycle phases. Strong problem-solving, documentation, and collaboration skills. Effective written and verbal communication in English. Ability to perform basic circuit and instrument calculations and apply mathematical concepts in engineering tasks. Certified Electrician is a plus. Valid driver's license and proof of insurance required. WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PIba3afe9b5-

A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr

Serve as a critical Charge Generation Tracker (CGT) Specialist and regulatory gatekeeper, ensuring strict compliance with all coding, billing, and third-party guidelines. This role is essential for revenue integrity and correct charge capture across the system. You will act as the primary resource for clinical staff, providers, and administration on coding and billing regulatory matters. Key Responsibilities Regulatory Compliance & CGT Management: Maintain and update the CGT in compliance with federal, state, and payer regulations, ensuring accurate reflection of clinical practice and proper synchronization with IT applications. Edit Review & Resolution: Review and resolve assigned billing/coding edits within prescribed timeframes, routing issues to appropriate owners and collaborating with clinical/charge capture staff for resolution. Monitor daily edit reports and address delinquencies. Expert Support & Resource: Provide expert regulatory support, guidance, and research on coding, billing, and charge capture to providers, clinical charge capture specialists, and administrative staff. Act as the primary subject matter expert for the organization. Education & Training: Develop and conduct educational courses, seminars, and training materials for physicians, clinicians, and billing staff on professional documentation, coding, and billing guidelines. Audit & Monitoring: Lead annual regulatory reviews (CPT, CMS updates) and perform quality audits of patient accounts to identify opportunities for improvement in documentation, charge capture, and coding. Monitor key coding and billing publications for timely compliance. Requirements CPC certification EPIC 3-5 years of experience in professional billing & coding Knowledge of CPT / HCPCS codes and third-party reimbursement policies Working knowledge of Microsoft applications; ability to create and present reports to physicians Schedule/Shift: Monday-Friday 8am-5pm (EST) **PLEASE NOTE**: This is a Hybrid position so candidates must be from the New England area, preferably in MA. Candidates must be able and willing to come on-site for at-the-elbow support, especially during new practice implementations

A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry. #J-18808-Ljbffr

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: Monitor and answer incoming support calls and emails; Resolve issues when possible and escalate to the appropriate team if needed; Use existing documentation as a baseline for troubleshooting; Maintain Client Relationships; Create and provide support documentation and webinars; Help deploy software upgrades; Multitasking through multiple systems while troubleshooting with customers; Act as the primary point of contact for the customer; Effectively communicate technical information with your team members and customers alike; Diagnose and provide a path to resolving technical issues; Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures. What we are looking for: 2 to 4 years of experience in one or more of the following fields: Customer Service/Support Environment, Information Technology/Help Desk Experience working with SQL Experience troubleshooting in a technical support environment; Basic computing and networking knowledge; Ability to relate somewhat complex technical concepts to everyday users; Excellent customer service skills and interpersonal skills; Good time management and prioritization skills; Experience in a Windows environment; Schedule flexibility for rotating 24/7 on-call schedule to handle questions via the phone, chat, and email, addressing both hardware and software-related issues. Technical Skills that will help: Windows Server Windows Powershell JIRA Service Desk The ability to research and troubleshoot software and technical problems What we offer: 401(k) plan Generous vacation policy Health, dental, vision, life, and disability insurance A casual work environment Lifestyle rewards perk of $325 annually About us: SmartCOP, Inc. was founded in 1988 and incorporated in 1999. Headquartered in Pensacola, Florida, SmartCOP has a simple, yet very important mission: maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We accomplish this mission by offering system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (MCT & FBR), and Jail Management System (JMS). Many of our employees have decades of experience in public safety. Their years of experience help establish our company's path. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

What We Do We're on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we've provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.About the Role Roo is looking for a fantastic Client Support Specialist who will facilitate positive user experiences for all veterinarians, hospitals and technicians on our innovative veterinary staffing platform. NOTE - This position requires working during client support hours - which can include early morning and early evening hours (Central time), AND weekend rotations. Your Responsibilities Be one of the point-of-contacts for customer inquiries coming through our online support channels - email, LiveChat, 1-833-Roo Vet, etc. Troubleshoot and resolve any first line issues raised by our hospital/vet/tech users, providing accurate, complete, and supportive responses. Coordinate second line/escalated issues with relevant regional BD/AMs and other departments as needed. Facilitate and help to manage potential call outs with current processes in place. Proactively document rainy day scenarios as encountered and share any key learnings with the team. Maintain Hubspot to be sure all client communications & CS tickets are documented appropriately. Coordinate with Finance, data, and other departments on rainy-day, shift, and payment reconciliation; generate reports as needed. About You 2+ years experience in client/customer support, ideally in an early-stage start-up environment. Vet technician/animal healthcare industry experience a plus Proactive, organized and accurate in all internal and external company communications. Excellent communication & organizational skills. Familiar with customer support tools/software. Timely and efficient in task accuracy and completions. Flexible & agile, ability to pivot quickly. Driven to improve processes/ communications. Excited to join an ever growing team of professional diverse individuals. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Note: We've recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication ******************* is not legitimate. All official Roo communication will always come *************. **This is an hourly position - all rates below are quoted as per hour. Please see below for examples of compensation ranges based on state averages. Exact compensation may vary based on skills, experience, and location. California pay range$24-$28 USDNew York pay range$24-$28 USDWashington pay range$21-$25 USDColorado pay range$20-$24 USDTexas pay range$20-$24 USDNorth Carolina pay range$19-$22 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: Accelerated growth & learning potential. Stipends for home office setup, continuing education, and monthly wellness. Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. 401K Unlimited Paid Time Off. Paid Maternity/Paternity and reproductive care leave. Gifts on your birthday & anniversary. Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!

We are a leading learning services firm specializing in Learning & Development (L&D) staff augmentation. Through our Learning Talent service line, we partner with global organizations to connect them with high-caliber training professionals on a flexible, contract basis. One of our long-standing clients-a premier provider of tax, audit, and compliance software-relies on us to identify experts who can deliver high-impact product training to their customers. We're currently expanding our network of freelance training professionals to support on-demand virtual delivery engagements. Location: United States (Remote) Type: Contract / Freelance / Ad Hoc Projects Compensation: Competitive hourly rate (commensurate with experience) About the Role You will deliver engaging, software-focused training sessions to the client's customers, helping them understand and effectively use complex tax or audit applications. These are virtual, web-based sessions that occur on an ad hoc basis, depending on customer need. This is not a full-time role. It is ideal for freelancers, semi-retired professionals, or independent consultants who enjoy teaching and are seeking flexible, remote work that leverages their domain and software expertise. Job requirements Who we are looking for You're a great fit if you: Have 3+ years of hands-on experience in tax or audit within a public accounting firm, corporate tax department, or equivalent environment Must have 3+ years of overall experience with CCH Axcess, including recent, hands-on use within the past 12 months Have experience in training, onboarding, or customer education-whether formal or informal Are confident delivering live, remote product training using platforms like Zoom, WebEx, or MS Teams Are US-based and available for ad hoc freelance work during standard business hours Nice to Have CPA or EA designation Prior experience as a software trainer, implementation consultant, or customer success professional Experience working directly with customers or end users of financial/tax software Background in adult learning, instructional design, or technical communication What we offer Fully remote, flexible contract work-scheduled in advance, based on your availability The opportunity to apply your tax/audit expertise in a new, rewarding context Competitive compensation per engagement Access to future freelance opportunities with top-tier L&D clients How to apply If you meet the qualifications and are interested in joining our extended network of freelance professionals, please apply, we would love to hear from you! We look forward to learning more about your experience and how you can support our client's learners. All done! Your application has been successfully submitted! Other jobs

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

We are hiring for skilled Customer Service Support Specialist. You will perform data processing tasks using a basic Microsoft Excel program. Medical insurance data entry experience is highly preferred. To be considered for this position, must have a minimum of a High School Diploma and a minimum of 2 years of solid Customer Service experience, focused attention to detail and be self-motivated. Position Details: Full time, contract (Part-time positions available) M-F schedule - days Processes customer data information Maintains and updates all customer data information in all systems

The Epic ClinDoc Principal Trainer is responsible for developing and delivering training programs for clinical documentation workflows within the Epic system. This role involves designing curriculum, creating training materials, and conducting training sessions for physicians, nurses, and clinical staff. The trainer collaborates with operational leaders, IT teams, and end-users to ensure seamless adoption and optimization of Epic ClinDoc. Key Responsibilities: Develop and maintain training materials for Epic ClinDoc, including lesson plans, e-learning modules, and job aids. Conduct classroom and virtual training sessions for clinical staff, super users, and end-users. Collaborate with clinical departments to tailor training content based on workflows and best practices. Provide post-training support, refresher courses, and ongoing education for system upgrades. Assist with system testing, go-live support, and optimization efforts to enhance user adoption. Qualifications: Education: Bachelor's degree in Healthcare, IT, Education, or related field (preferred). Experience: 2+ years of Epic training or clinical experience with Epic ClinDoc. Certification: Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe). Skills: Strong instructional design, communication, and adult learning expertise. This is a remote position. Empowering the Future of Healthcare The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience. ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

Come join our amazing team and work remote from home! The Loan Servicing Support Specialist is responsible for processing incoming correspondence for ACH enrollment, handling requests related to missing or misapplied payments and fee waivers. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $22.50/hr - $23.50/hr. What You'll Do: * Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures. * Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question. * Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds. * Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees. * Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests. * Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type financial transactions on a loan. * Knowledge of Microsoft Office Suite required * Must be a team player with strong attention to detail and able to work independently. * Knowledge of relevant industry-specific software packages preferred * Analytical, Detail oriented * Ability to interact with senior management * Ability to make decisions that have significant impact on the department's credibility, operations, and services * Ability to organize and prioritize own work schedule on short-term basis * Strong math skills, balance and check results for accuracy * Ability to compose letters * Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly * Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints What you'll need: * High school diploma or GED required. College education preferred but not required. * Minimum of two (2) years related mortgage banking, and/or financial industry experience preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a EHR Clinical Applications Trainer The EHR Clinical Application Trainer designs, delivers, and evaluates training for clinical and operational staff on the electronic health record (EHR) and related clinical applications. This role partners with clinical leaders, analysts, and operational stakeholders to translate and document workflows into effective training, support go-lives and optimization, and promote safe, compliant, and efficient system use. Training Design & Delivery Develop role-based curricula, lesson plans, training guides, tip sheets, and eLearning content for EHR workflows. Deliver instructor-led, virtual, and at-the-elbow training for providers, nurses, RDs, front desk, billing/RCM, and ancillary teams. Build and maintain training environments, scenarios, and practice exercises aligned to real workflows. Manage Sandbox environment testing and documentation. Workflow Enablement Translate current-state and future-state workflows into clear training and job aid. Reinforce standardized workflows and best practices to improve patient safety, documentation quality, and efficiency. Support change management by preparing staff documentation quality grades, and workflow changes. Training Administration & Evaluation Track attendance, competency completion, and training outcomes; maintain records in an LMS or internal tracking tools. Conduct skills assessments, proficiency checks, and post-training evaluations; adjust content based on feedback and performance trends. Maintain a library of training materials and ensure version control following upgrades/releases. Collaboration & Compliance Work closely with providers, nursing leadership, clinic managers, IT, and quality teams. Ensure training aligns with regulatory and organizational standards (HIPAA, security, documentation policies). Promote data integrity and safe system usage, including security best practices. Location Mix of on-site and remote (role-dependent); travel to clinics/sites as needed. Occasional evenings/weekends during go-lives, upgrades, or major training events. Education and Requirements Preferred Qualifications Experience training on platforms such as Medgen, Carelogic, or other Addiction therapy applications. Experience building eLearning (Articulate, Captivate, Camtasia) or using an LMS. Clinical background (RN, MA, LPN, allied health) or formal informatics training. Experience supporting go-lives, upgrades, or optimization initiatives. Knowledge of revenue cycle workflows and/or quality measures. Required Qualifications Associate's degree in healthcare, education, informatics, IT, or equivalent experience. 2+ years of experience training end-users in a healthcare setting OR 2+ years of clinical/operational experience with strong training responsibilities. Hands-on experience with an EHR and clinical workflows (ambulatory, inpatient, or both). Strong facilitation skills with the ability to train diverse audiences (providers, nursing, front desk, revenue cycle). Proficiency with Microsoft Office/Google Workspace; comfort learning new systems quickly. Position Benefits Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees

Job DescriptionThe Epic ClinDoc Principal Trainer is responsible for developing and delivering training programs for clinical documentation workflows within the Epic system. This role involves designing curriculum, creating training materials, and conducting training sessions for physicians, nurses, and clinical staff. The trainer collaborates with operational leaders, IT teams, and end-users to ensure seamless adoption and optimization of Epic ClinDoc. Key Responsibilities: Develop and maintain training materials for Epic ClinDoc, including lesson plans, e-learning modules, and job aids. Conduct classroom and virtual training sessions for clinical staff, super users, and end-users. Collaborate with clinical departments to tailor training content based on workflows and best practices. Provide post-training support, refresher courses, and ongoing education for system upgrades. Assist with system testing, go-live support, and optimization efforts to enhance user adoption. Qualifications: Education: Bachelors degree in Healthcare, IT, Education, or related field (preferred). Experience: 2+ years of Epic training or clinical experience with Epic ClinDoc. Certification: Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe). Skills: Strong instructional design, communication, and adult learning expertise. This is a remote position.

Job Title: Travel Support Specialist - Client ServicesLocation: Remote About the RoleWe're hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.Responsibilities: Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system. Requirements: Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs. Why Work With Us? Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development.

Role Type: Contractor Schedule: Part-Time Workplace Type: Remote Travel Services Support Specialist (Remote) About the Role: This remote support role assists clients with travel-related services through communication, coordination, and administrative tasks. The position emphasizes accuracy, organization, and professionalism while working within established systems and procedures. It is well suited for individuals seeking flexible remote work that still offers structure and clear expectations. Training and guidance are provided to support success, making this role accessible to individuals from various professional backgrounds. Ongoing resources ensure consistency and confidence in daily tasks. Responsibilities: Key duties include assisting with client requests, communicating through email and online systems, maintaining accurate records, completing assigned training, and following workflows and deadlines consistently. Qualifications: Clear communication skills, attention to detail, ability to work independently, comfort with remote tools, and prior support or administrative experience are preferred. To Apply: Submit your application to be reviewed by our team.

We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States. With 50 years of industry experience, King Risk Partners has deep insurance expertise in personal and commercial insurance, offering a full line of competitively priced comprehensive coverage solutions including home, auto, life, aviation, private client, employee benefits and business risk management, habitational and condo associations, surety bonds, and more. As an Applications Trainer, you will play a vital role in our team's success by conducting site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system. You will also be responsible for maintaining workflows, creating job aids, and promoting best practices. In addition to virtual training for team members, you will deliver both onsite and remote training courses for introductory and intermediate level users. Timely and detailed responses to agency partners' support requests will be a key aspect of your role. You'll also assist in data clean-up before and after conversion, all while managing multiple projects with well-defined plans and deadlines. We value a strong, positive, customer service-oriented approach in all interactions and training activities. As part of your responsibilities, you'll be expected to evaluate results and initiate changes to help us achieve our organizational objectives. If you're enthusiastic about making a meaningful impact in the insurance industry, and if you're ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success. Requirements Advanced knowledge of AMS360 insurance agency management system software (required). Ability to develop workflows and job aids. Ability to work with an agency on specific workflow development that may be needed. Working knowledge of PL Rater, Insurelink, and Work Smart preferred. Demonstrated ability to problem-solve and anticipate solutions. Experience in insurance policy lifecycle management. Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint). Effective prioritization and deadline management skills. Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization. Competence in collaboration tools such as WebEx, Zoom, or Teams. Adaptability to changing priorities, demands, and timelines through analytical and problem-solving capabilities. Willingness to travel domestically, up to 20% of the year. All other duties as assigned. Knowledge, Skills and Abilities (KSA): Working knowledge of PL Rater, Insurelink, and Work Smart preferred. Demonstrates ability to problem solve and anticipate solutions. Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization. Required: Minimum of 5 years of AMS360 insurance agency management system experience. Minimum of 2 years of AMS360 training experience. What We Offer: Medical Insurance Dental Insurance Vision Insurance 401(k) with employer match Short-Term Disability (employer paid) Long-Term Disability (employer paid) Life Insurance Employee Assistance Program Generous PTO Policy Tuition Reimbursement Employee Referral Program Growth and advancement opportunities Equal Opportunity Employer King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team! Salary Description $65,000 - $75,000

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do * Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. * Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. * Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. * Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. * Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. * Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. * Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. * Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For * 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. * Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. * Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. * Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. * Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. * Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. * Strong customer support and client relation skills, prioritizing a customer-focused approach. * Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.