Support specialist jobs in Tucson, AZ - 144 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of aHelp Desk Support Level III Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tucson, AZ

Job Description Mission Provide frontline IT and application support for the team, owning day-to-day help desk requests and serving as the go to resource for Microsoft Dynamics 365 Business Central issues across finance, sales, purchasing, and warehouse operations, so users can work efficiently, and system problems do not disrupt the business. Key Responsibilities Serve as the first point of contact for internal IT support requests (accounts, basic hardware/software issues, connectivity, printers, etc.), escalating more complex issues to external IT or vendors as needed. Provide day-to-day application support for Microsoft Dynamics 365 Business Central across finance, sales, purchasing, and warehouse operations, including: Troubleshooting user errors in AR, AP, purchasing, sales orders, and warehouse documents. Guiding users through correct workflows for posting, approvals, matching, and corrections. Logging and tracking issues, identifying recurring problems, and proposing fixes or training. Support warehouse and inventory processes in BC: Item setup, units of measure, locations, and bins. Warehouse receipts/shipments, picks and putaways, transfers between locations. Inventory adjustments, cycle counts, and resolving on hand quantity discrepancies. Work closely with warehouse, operations, and finance to ensure BC transactions reflect physical movements and shipments accurately and on time. Manage and triage a shared help desk/ticket queue, ensuring timely responses and clear communication to end users. Create and maintain user documentation, quick reference guides, and simple training materials for Business Central and other key systems. Assist with user onboarding and offboarding (accounts, permissions, basic device setup) in coordination with external IT providers. Support small configuration updates and role/permission changes in Business Central under direction from the Senior System Administrator; participate in testing when new BC features, integrations, or process changes are rolled out. Required Experience and Skills 2-5+ years in an IT help desk, application support, or business systems support role. Hands on experience supporting an ERP or similar business system; Microsoft Dynamics 365 Business Central or Dynamics NAV experience strongly preferred. Experience supporting distribution or warehouse operations in an ERP (receiving, picking, shipping, inventory transactions). Strong troubleshooting skills; able to distinguish user errors, process gaps, and basic configuration issues. Understanding of core business processes: AP, AR, purchasing, sales orders, and inventory/warehouse flows. Excellent written and verbal communication; able to explain technical topics in plain language and train nontechnical users. Highly organized and able to manage multiple tickets and priorities in a fast paced environment. Personal Attributes Service oriented and patient; enjoys helping colleagues solve problems and improve their use of systems. Curious and proactive; willing to dig into Business Central and learn how processes connect across finance and warehouse operations.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who we are As Paragon Space Development celebrates 26+ years of providing award-winning life support and thermal control solutions for extreme environments, we've recognized that it is our employees that keep our business thriving. By any measure, Paragon is an exciting and rewarding place to work. Our goal is to hire the best and allow you to do the work that you enjoy! We are interested in developing individuals who enjoy a challenge and like working on a variety of projects in a fast-paced environment. Job Description: IT Desktop Support Technician The successful candidate will report to the IT Manager and will be responsible for the research, design, implementation, maintenance and the secure and reliable operation of Paragon Space Development Corporations information systems in support of its business needs. The position will be responsible for answering incoming service calls, build and image computer equipment, manage and troubleshoot business applications, and the setup and removal of IT accounts, telephone and hardware for personnel. The ideal candidate will possess the demonstrated skills and experience necessary to troubleshoot Microsoft application and have knowledge of desktop environments. The candidate must be capable of working beyond the typical 8-hour workday and 40-hour work week and must be able to travel 5% of the time. Note: This is a 90-day temporary position. Employment beyond this period is not guaranteed and will be evaluated based on business needs. Applicants must be in Tucson, Arizona or be willing to relocate to Tucson prior to starting the position. Required Experience 3+ years of hands-on technical support experience. Knowledge of Windows 7 and Windows 10 desktop environments. Ability to troubleshoot Microsoft Office applications. Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision. Excellent organizational skills. Ability to work in complex, diverse environment with rapidly changing priorities. Demonstrated knowledge of IT Security best practices. Must be able to lift 50 pounds Desired Attributes: Experience working within the Aerospace industry. Experience with CAD applications. CompTIA A+ and/or Network + Certifications Required Education: - Associates degree in computer related field or equivalent work experience. U.S. Citizenship status is required for this position. This position requires the eligibility to obtain a DoD security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. What You Will Do: Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. Test and validate AI model performance and implement monitoring systems to ensure reliability in production. Maintain comprehensive documentation of AI models, processes, and experimental results. Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. Qualifications You Must Have: Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field. Experience with machine learning, deep learning, NLP, and computer vision. Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Programming skills in languages such as Python. Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Degree or certificate related to AI/ML. Experience with data preprocessing, cleaning, and transformation techniques. Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. Excellent problem-solving skills and ability to work in a team environment. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now: Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

is 16 hours per week (Tuesday and Thursday 8:00am-4:00pm) Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: ***************** OVERVIEW Assists clients in maximizing potential through employment while remaining integrated and engaged in their communities. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. ESSENTIAL FUNCTIONS Vocational and Day Services Vocational Work Crews Works along with clients providing training and assistance Required to meet work site job tasks and may need to complete clients work schedule as needed Assures completion of required paperwork and reports, i.e., productivity records, attendance, reinforcement of schedules, payroll reports, behavioral checklists, quality control, and progress towards goals, while maintaining confidentiality Keeps interdisciplinary team apprised of changes and pertinent information Reviews all client work, addressing training needs, supports, and environmental adaptations needed at work site Monitors worksite contracts and facilitates client job orientation and training to ensure that client behavior meets acceptable community standards for the work setting Maintains current job site including employee relationships, client productivity, and client progress Coordinates with placement staff by providing job leads and information for consumers ready to move to a community placement Assists with job coaching needs for placement department Assists with required documentation and tracking processes Maintains unit records of consumer contact to include unit counts, attendance sheets, Subjective, Objective, Assessment, and Plan (SOAP) notes and daily checklists Assists with weekly coordination of site coverage Implements, reviews, and maintains Commission on Accreditation of Rehabilitation Facilities (CARF) procedures adhering to department and CCS policies and procedures May drive agency or personal vehicle on company business Vocational Placement Assists clients with assessment of abilities for appropriate employment Assists clients in obtaining employment Assists in one-on-one and group training to prepare job seekers for competitive employment Provide needed job coaching (to be determined on individual basis) May conduct task analysis, arranging tasks into sequential teachable components In a work setting: (a) monitors and teaches work related skills and behaviors such as appropriate communication, on-task behavior, grooming, appropriate social interactions; (b) identifies employer or supported employee concerns and tries to resolve potential problems without intruding on the employer/supervisor relationships; (c) ensures that task is completed according to the standard established for that task Maintains contact with employer and employee to ensure job success Liaisons with individual served, family, employer, and any other parties to remove all barriers to successful competitive employment and continued employment Develops appropriate records and complete all documentation as required by funding agency and CCS Travels to worksites and accesses varying workspaces, as necessary Reports regularly to supervisor on client status Completes and submits all required reporting forms, including hours worked, in a timely manner MINIMUM REQUIREMENTS Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. High School Diploma or GED Knowledge or experience in working with individuals with disabilities Knowledge of job development and job coaching techniques Ability to work independent of direct supervision Obtain State of Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Valid Arizona Driver License, proof of insurance, and Arizona Motor Vehicle Division 39 month Motor Vehicle Report Pre-employment drug screening (incudes marijuana, regardless of recreational use laws) (employer paid) REGULATORY Must be at least 18 years of age Valid driver license, proof of insurance, and 39-month motor vehicle report Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid) PHYSICAL AND MENTAL REQUIREMENTS Position is on-site Ability to lift 60 pounds 20% of the time Work may be performed outdoors year-round and contain exposure to high heat, wind, rain, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Requires constant experience with competing priorities in an occasionally high-stress environment Excellent oral and written communication skills, including public speaking and reporting DESIRED QUALIFICATIONS Associate Degree in related field Additional years of directly-related experience American Sign Language skills, or willingness to learn 1 year of experience in customer service Ability to obtain Secret Clearance for Federal Contracts First Aid and CPR certification Training in Article 9 and Prevention and Support Training Certificate The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Part-time Description Peer Recovery Support Specialist II Part-Time - Saturday & Sunday 1:30pm - 12:00am The Peer Recovery Support Specialist (PRSS) II uses their personal lived experience in recovery to mentor, motivate, and support OPCS clients who are in the process of their own recovery. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. Employee Benefits Competitive Salary, Employer Matching 401 (k) plan (after 1 year), Employer Paid Training, Paid Time Off (PTO) based on hours worked. Duties and Responsibilities: 1. Deliver individual peer services to high acuity clients or programs. 2. Facilitate peer and life skills groups. 3. Coordinate and schedule group sessions to ensure coverage. 4. Lead development of peer group curriculum. 5. Accompany and/or transport individuals to appointments. 6. Utilize experiential knowledge through supportive storytelling to support clients. 7. Document services and information with the Electronic Health Record (EHR). 8. Maintain client records and information in a confidential manner and in compliance with HIPPA standards. 9. Communication with program staff daily to report general observation of clients' well-being. 10. Assist with coaching and training of PRSS I staff. 11. Other duties as assigned. Requirements 1. Must meet one of the following education and experience requirements: a. Master's degree or bachelor's degree in a field related to behavioral health. b. Bachelor's degree (in any field) and at least one year of full-time behavioral health work experience. c. Associate's degree and at least two years of full-time behavioral health work experience. d. High school diploma or high school equivalency diploma with at least four years of full-time behavioral health work experience. 2. State approved PRSS Certification 3. Demonstrated competency in Evidenced-Based Practices including: a. Housing First b. Harm Reduction c. Motivational Interviewing d. De-escalation (CPI Model) 4. Possess and maintain valid CPR/First Aid Certification, or ability to complete training and pass certification. 5. Knowledge of resources in the community. 6. Strong communication and interpersonal skills. 7. Strong computer skills (e.g., Microsoft Word, Outlook, Excel). 8. Valid Arizona driver's license, proof of auto insurance and reliable transportation. Preferred Qualifications: 1. One year of experience working with the unsheltered population. 2. Experience using an Electronic Health Record (EHR). 3. Bilingual Employment References and background check are conducted pre-employment. Pay Rate: $17.34 - $21.18- $25.01 In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Salary placement is typically between the minimum and mid-point of the salary range. Salary Description $17.34 - $21.18

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. An excellent growth opportunity exists within the Tomahawk Advanced Programs Program finance team. Currently, 5-year bookings are projected to be greater than $175M for the Tomahawk Advanced Programs portfolio with significantly increased demand in the future. To be successful in this role, you must be able to communicate effectively with Control Account Managers (CAMs), Integrated Product Team (IPT) Leads, program and finance leadership, Supply Chain MPMs, and the government customer. Frequent interaction with various functions and multiple levels of the organization will be needed, so the successful candidate must possess strong presentation, communication, and professional skills. Finance serves as a critical business partner by providing the analysis, insight, and guidance to enable strategic decision making and achieve bottom-line results. This is an exciting role supporting a growing program area that is actively implementing contractual Earned Value reporting requirements. This role allows the right candidate to grow with the Program and be a key part of the program team in establishing processes and the program cadence to successfully manage the program. Responsibilities will also include working closely with Program Managers and Supply Chain on forecast and EAC inputs, driving corrective actions to closure with functional counterparts, ownership of Rplan forecast, and tracking of program schedule and cost performance to the EAC and the Financial forecast. Provide cost, schedule, financial analysis/reporting, funding planning, maintenance and reporting utilizing standard company tools and processes. **_This position requires on-site presence in Tucson AZ and a secret clearance._** **What You Will Do** + Provide weekly, monthly, and quarterly variance and data analysis. + Develop and support Quarterly Estimate-at-Completion (EAC) / monthly Latest Revised Estimate (LRE) development. + Establish and maintain program logs (Charging, R&Os, etc.). + Interface with Supply Chain to ensure program financial and contractual commitments are achieved. + Provide financial guidance to CAMs, IPT leads, and other finance branches. + Review financial reports, presentations, and proposals for accuracy and completeness. + Frequent interaction with various functions and multiple levels of the organization will be needed, so the successful candidate must possess strong presentation, communication, and professional skills. + Process approved Budget Change Requests (BCR) and ensures all changes are incorporated into control systems. + Development & Delivery of Contract Data Requirements List (CDRLs), including monthly IPMR, quarterly CFSR, and annual CSDR. + Support the monthly forecast / close process. **Qualifications You Must Have** + Typically requires a bachelor's degree in finance, Accounting, Economics, Business Management or related business field or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years' experience. + Program Controls experience with data analysis, reporting and/or process improvement. + EVMS certification or experience with EVMS tools. + Hands-On experience with SAP Business Systems / BW Toolset or similar business systems. + Experience with Microsoft Excel (i.e., pivot tables, advanced formulas), Word or PowerPoint. + Active and transferable U.S. government issued secret security clearance is required prior to start date. + U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer** + Able to meet critical deadlines. + Excellent mathematics and analytical skills. + Work experience in a production-oriented business. + Analytical, problem-solving, and decision-making skills. + Experience using SAP/BW. + Ability to effectively work in a challenging and fast paced environment while multi-tasking on several different program issues concurrently. + Ability to communicate effectively with all levels of management both verbally and in written form. + Program FP&A forecasting (Sales, Bookings, Profit, Cash). + Inquisitive (and acts on it) with strong analytical and mathematical skills. + Experience with current DoD regulations associated with FAR/DFARS/TINA/CAS. + Strong self-initiative. **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. + Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care. + Relocation assistance is available provided final candidate meets eligibility requirements. **Learn More & Apply Now!** + Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

SummaryDepartment - Community Resources and Workforce DevelopmentJob Description Job Type: Unclassified Salary Grade: 5 Pay Range Hiring Range: $20.11 - $23.63 Per Hour Pay Range: $20.11 - $27.15 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The Summer Youth Employment Program (SYEP) is a summer opportunity for youth ages 14 to 21 who are interested in learning new skills, working in intern positions throughout Pima County, or attending basic education classes. This temporary part-time position supports the Summer Youth program by answering and directing calls, completing data entry, maintaining filing and databases, and assisting with participant orientations. This classification is in the unclassified service and is exempt from the Pima County Merit System Rules. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor. Participates in the day-to-day operational and support activities of a functional program or work unit within the Community & Workforce Development Department; Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person; Assesses the needs of community members and provides guidance on appropriate resources based on individual needs; Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance; Represents the program or work unit at community events and in meetings with County personnel and/or community partners; Provides administrative and other support essential to the completion of program or work unit objectives; Communicates with and participates in program activities in coordination with other County departments and community partners; Provides input to management in the development of program goals and objectives; Manages and maintains records of program participants and their progress; Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County. Minimum Qualifications: Associate's degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: One year of experience with Pima County as a Community & Workforce Technician I or II or similar Pima County position, as determined by the department heat at the time of recruitment. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum one (1) year of experience in customer service. Minimum one (1) year of experience with filing skills. Minimum one (1) year experience answering and transferring calls. Minimum one (1) year experience in data entry. Minimum one (1) year of experience utilizing communications skills with youth aged 16 to 24. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. Special Notice Items: Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

We're not just behavioral health people-we're crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Responsibilities What You'll Do: The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual's treatment and recovery needs. * Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as an individual advocate and support resource throughout the treatment process. * Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care. * Demonstrates knowledge of community resources to help meet individual's unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally. * Works cohesively with multi-discipline team through all aspects of individual's treatment and recovery. * Documents all encounters with individuals in the Electronic Health Record (EHR). * Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure. * Performs all other duties as assigned. #peerspecialist #recoveryspecialist #behavioralhealth #mentalhealth #crisis Qualifications What You'll Bring: * 9 consecutive months of personal Recovery experience * High School Diploma or equivalent * Arizona Peer Support Specialist certification * The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment * Arizona Level I Fingerprint Clearance Card It would be great if you had: * Bilingual in Spanish * Experience using EHR * Workplace Behavioral Health/Substance Use Treatment or GMH Recovery experience. * Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language. What We Offer: Full-time only: * Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity * CHS pays for Basic Life, AD&D, Short and Long-Term Disability * Voluntary Life insurance option for employees and their families * Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) * Flexible Spending Accounts (health care and dependent care) * 401k company match after 6 months (50% of deferrals up to 6% of compensation) * Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays All employees (Pool, Part-time and Full-time): * Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support * After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The PSS provides experience, strength, and hope to individuals, their families, and significant others presenting for care to minimize the emotional impact of treatment and increase the likelihood of recovery along with the likelihood of continued care once discharged. The PSS also assists in the transition to the most appropriate level of care available in conjunction with the established treatment team, which includes ensuring coordination of care with all parties who are currently involved in the patient's case and ensuring that family and other social supports identified in the patient's treatment plan are involved in the discharge planning process. The PSS works in conjunction as part of a multi-disciplinary team made up of a Registered Nurse (RN), Patient Care Technician (PCT), and Behavioral Health Clinician (BHC) and supervisory and administrative supports. Skills/Requirements Highschool diploma or GED required. Associate Degree or higher preferred. Minimum of six months of recovery from substance use and/or mental health disorders required. Health Care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred but not required. Valid identification required. Possesses a Certified Peer Support Specialist certification (for Screening and Assessment programs only) CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Reimbursement options for Licensure Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job Description is 16 hours per week (Tuesday and Thursday 8:00am-4:00pm) Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: ***************** OVERVIEW Assists clients in maximizing potential through employment while remaining integrated and engaged in their communities. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. ESSENTIAL FUNCTIONS Vocational and Day Services Vocational Work Crews Works along with clients providing training and assistance Required to meet work site job tasks and may need to complete clients work schedule as needed Assures completion of required paperwork and reports, i.e., productivity records, attendance, reinforcement of schedules, payroll reports, behavioral checklists, quality control, and progress towards goals, while maintaining confidentiality Keeps interdisciplinary team apprised of changes and pertinent information Reviews all client work, addressing training needs, supports, and environmental adaptations needed at work site Monitors worksite contracts and facilitates client job orientation and training to ensure that client behavior meets acceptable community standards for the work setting Maintains current job site including employee relationships, client productivity, and client progress Coordinates with placement staff by providing job leads and information for consumers ready to move to a community placement Assists with job coaching needs for placement department Assists with required documentation and tracking processes Maintains unit records of consumer contact to include unit counts, attendance sheets, Subjective, Objective, Assessment, and Plan (SOAP) notes and daily checklists Assists with weekly coordination of site coverage Implements, reviews, and maintains Commission on Accreditation of Rehabilitation Facilities (CARF) procedures adhering to department and CCS policies and procedures May drive agency or personal vehicle on company business Vocational Placement Assists clients with assessment of abilities for appropriate employment Assists clients in obtaining employment Assists in one-on-one and group training to prepare job seekers for competitive employment Provide needed job coaching (to be determined on individual basis) May conduct task analysis, arranging tasks into sequential teachable components In a work setting: (a) monitors and teaches work related skills and behaviors such as appropriate communication, on-task behavior, grooming, appropriate social interactions; (b) identifies employer or supported employee concerns and tries to resolve potential problems without intruding on the employer/supervisor relationships; (c) ensures that task is completed according to the standard established for that task Maintains contact with employer and employee to ensure job success Liaisons with individual served, family, employer, and any other parties to remove all barriers to successful competitive employment and continued employment Develops appropriate records and complete all documentation as required by funding agency and CCS Travels to worksites and accesses varying workspaces, as necessary Reports regularly to supervisor on client status Completes and submits all required reporting forms, including hours worked, in a timely manner MINIMUM REQUIREMENTS Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. High School Diploma or GED Knowledge or experience in working with individuals with disabilities Knowledge of job development and job coaching techniques Ability to work independent of direct supervision Obtain State of Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Valid Arizona Driver License, proof of insurance, and Arizona Motor Vehicle Division 39 month Motor Vehicle Report Pre-employment drug screening (incudes marijuana, regardless of recreational use laws) (employer paid) REGULATORY Must be at least 18 years of age Valid driver license, proof of insurance, and 39-month motor vehicle report Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid) PHYSICAL AND MENTAL REQUIREMENTS Position is on-site Ability to lift 60 pounds 20% of the time Work may be performed outdoors year-round and contain exposure to high heat, wind, rain, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Requires constant experience with competing priorities in an occasionally high-stress environment Excellent oral and written communication skills, including public speaking and reporting DESIRED QUALIFICATIONS Associate Degree in related field Additional years of directly-related experience American Sign Language skills, or willingness to learn 1 year of experience in customer service Ability to obtain Secret Clearance for Federal Contracts First Aid and CPR certification Training in Article 9 and Prevention and Support Training Certificate The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.