Software Technical Specialist
Support Specialist Job In Fenton, MI
Support our customers as the Lead Software Technical Specialist while providing guidance and mentorship to our team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Lead Software Development for assigned projects.
Work with customers for approval of templates that follow their specifications.
Lead a software team to ensure software for all equipment within a project is consistent with the approved templates and standards.
Assure on time and on budget delivery of assigned projects.
Assist Project Engineers in assessing and proposing changes.
Direct team of commissioning engineers on debugging and running off equipment with team and customers on KUKAs floor.
Occasional travel to customer job sites if needed. This may be overnight trips for up to 3 weeks if required.
This is a leadership role that requires strong verbal as well as technical skills.
We operate in a dynamic environment with regular face-to-face and MS Teams meetings with project team members as well as our customers.
We have the ability to work remotely when appropriate, though this is not a remote work position and will require regular hours in the office or a manufacturing environment located in Fenton, MI.
We work closely with our controls hardware, robotic and mechanical design teams to allow all team members the opportunity to share their experiences and provide the best possible deliverables to our customers.
QUALIFICATIONS
10 years' experience in Powertrain and or Assembly
Software development and debug of Powertrain programs using Rockwell PLCs & HMIs
Experience as a Lead software engineer on other projects.
PLC programming, integration, & debug with Fanuc or ABB
GM GCCS certification, programming, & debug
FACS programming & debug
MES systems development & integration
Ethernet network configuration including VLANs.
Promess setup/integration
Scripting abilities
KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.
Technical Support Specialist
Support Specialist Job In Auburn Hills, MI
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
KEY ACCOUNTABILITIES
* Responsible for ensuring that Infrastructure and software standards are maintained for all DP World regional locations under area of support, with the ability to perform site audits as required
* Perform proactive maintenance and management activities within team core platforms
* Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures
* Document technical knowledge in the form of notes and manuals within the company ITKB
* Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the IT Management team
* Evaluate and improve existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
* Diagnose and troubleshoot basic and escalated technical issues using remote desktop applications and help desk software
* Provide support on network systems and protocols as well as server hardware and operating systems as required
* Adhere to DP World's security process while proactively identifying security issues and escalating these to the TSE team lead or appropriate manager
* Adhere to the DP World Software testing and approval process
* Support third party application management, package creation and deployments
* Adhere to the DP World purchasing process to ensure that all IT equipment is properly tracked throughout the hardware lifecycle
* Provide onsite support for site launches/expansions/changes and server / network refreshes with up to 30% travel (required)
* Participation in a regional on-call rotation (required)
* Other duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS
* Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
* Communicative with excellent problem-solving, verbal and written communication skills in English and local site language, when applicable
* Solid attention to detail and the ability to create and document process and procedures
* The ability to work within a very demanding environment and handle stress in a positive manner and maintain a high degree of confidentiality
* Excellent organizational and problem-solving skills
* A good understanding of network systems and protocols as well as server hardware and operating systems
* Ability to work on multiple tasks/projects simultaneously through to completion without prompting
* Strong task tracking and troubleshooting skills required
* Experience and/or certifications for MS O365 Admin, SharePoint Administration and InTune a plus
* Experience with PowerShell and / or scripting languages
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-EY2 #LI-Hybrid #AMRITJobs
IT Support Specialist
Support Specialist Job In Auburn Hills, MI
US Farathane is hiring an IT Support Specialist, this role will work on-site at the Auburn Hills Corporate Technical Center. The IT Support Specialist is responsible for providing technical support, advice, and assistance to consumers and the company with technical, hardware, and software system problems.
Essential Duties and Responsibilities:
Provide Level 1 & 2 helpdesk support and resolve problems to the end user's satisfaction.
Monitor Help Desk for tickets assigned to the queue and process first-in first-out based on priority.
Monitor and respond quickly and effectively to requests received through the IT Helpdesk.
Develop and maintain standard computer configurations for end-user computers.
Configure and deploy computers and associated peripheral equipment to meet the needs of the business.
Maintain deployed computers through troubleshooting, repair and/or replacement.
Manage inventory, tracking and disposal of end-user IT equipment.
Installation of new network printers and network attached scanning devices.
Maintain network printers through routine maintenance, troubleshooting, repair and/or replacement.
Coordinate associated vendor-provided services.
Collaborate and provide assistance to the IT Staff when needed.
Documentation Specialist for the creation and maintenance of IT related documentation, and How To/Help instructions.
Meet all client hardware requirements and verify to fulfill service level agreements (SLAs).
Provide end user training when needed.
Ownership of complex IT projects from start to completion
Qualifications:
Bachelor's degree or Associate degree from an accredited college or university in the Information Technology and related IT work experience.
Prior IT support role experience.
Knowledge of Windows, and Windows Server.
Knowledge of hardware such as but not limited to desktops, laptops, hand scanners, and printers.
A+ Certification, Security+ Certification is a plus.
Self-starter with a desire to eliminate wasteful activities and create world-class operations.
Strong help desk communication skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, sit, talk or hear. Ability to lift 5-25 pounds.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These conditions include:
This position operates in a professional office environment with controlled temperatures.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Will have some exposure to loud noise, hot and cold temperatures in manufacturing plants.
Technical Support Specialist
Support Specialist Job In Wixom, MI
Primary Duties and Responsibilities: * Product and Department Support * Implement and introduce new products to the field including documentation development. * Report on all products and point out possible problems and potential pitfalls of the product.
* Propose solutions to product and field issues.
* Provide technical information and reports that will be used as the basis for tech updates and bulletins on products and product issues.
* Support the Tool Logistic Coordinator in purchasing and calibrating proper tooling
* Track and participate in all ISO 9000 procedures and internal audits.
* Customer Support
* Interaction with customers requesting support for unplanned services
* Provide expert advice by defining problem statement and solution path.
* Identify the most suitable service engineer, tools, test equipment and parts for a given problem.
* Employee Support
* Interaction with service engineers remotely or onsite to provide technical advice, secure expert advice from others and monitor the service call until repair service is finished.
* Provide technical training and expertise on products as requested.
* Handle projects and retrofits, including RFQ, site surveys, installation and final acceptance as required.
* Escalate calls per company procedures.
* Support of Technical Support Management to meet key departmental objectives.
* Perform other duties and responsibilities as assigned by the supervisor
* Demonstrate ZEISS Core values (Serve, Empower, Act, Win).
* Foster and reinforce company initiatives, policies, and procedures.
*
* Associates or technical degree preferred in an engineering or related field.
* Experience in the field of technical support and / or software application of a minimum of 4 years required. Equivalent experience in the field of technical engineering accepted.
* Must be able to read and understand electrical schematics.
* Must have excellent verbal and written communication skills.
* Must have excellent problem solving skills with the ability to work independently from problem statement to solution.
* Proficient in the use of standard tools including PC, MS Office (Word, Excel, and PowerPoint required, SAP, SAP-CRM.)
* Requires effective verbal and written communication skills
* Ability to multi-task and handle multiple assignments simultaneously.
* Customer focus to drive customer satisfaction.
* Above average ability in the following skills:
* Problem solving/troubleshooting.
* Self-motivation.
* Time management.
Technical Support Specialist
Support Specialist Job In Wixom, MI
Primary Duties and Responsibilities:
Product and Department Support
Implement and introduce new products to the field including documentation development.
Report on all products and point out possible problems and potential pitfalls of the product.
Propose solutions to product and field issues.
Provide technical information and reports that will be used as the basis for tech updates and bulletins on products and product issues.
Support the Tool Logistic Coordinator in purchasing and calibrating proper tooling
Track and participate in all ISO 9000 procedures and internal audits.
Customer Support
Interaction with customers requesting support for unplanned services
Provide expert advice by defining problem statement and solution path.
Identify the most suitable service engineer, tools, test equipment and parts for a given problem.
Employee Support
Interaction with service engineers remotely or onsite to provide technical advice, secure expert advice from others and monitor the service call until repair service is finished.
Provide technical training and expertise on products as requested.
Handle projects and retrofits, including RFQ, site surveys, installation and final acceptance as required.
Escalate calls per company procedures.
Support of Technical Support Management to meet key departmental objectives.
Perform other duties and responsibilities as assigned by the supervisor
Demonstrate ZEISS Core values (Serve, Empower, Act, Win).
Foster and reinforce company initiatives, policies, and procedures.
Associates or technical degree preferred in an engineering or related field.
Experience in the field of technical support and / or software application of a minimum of 4 years required. Equivalent experience in the field of technical engineering accepted.
Must be able to read and understand electrical schematics.
Must have excellent verbal and written communication skills.
Must have excellent problem solving skills with the ability to work independently from problem statement to solution.
Proficient in the use of standard tools including PC, MS Office (Word, Excel, and PowerPoint required, SAP, SAP-CRM.)
Requires effective verbal and written communication skills
Ability to multi-task and handle multiple assignments simultaneously.
Customer focus to drive customer satisfaction.
Above average ability in the following skills:
Problem solving/troubleshooting.
Self-motivation.
Time management.
Technical Support Specialist
Support Specialist Job In Wixom, MI
Primary Duties and Responsibilities:
Product and Department Support
Implement and introduce new products to the field including documentation development.
Report on all products and point out possible problems and potential pitfalls of the product.
Propose solutions to product and field issues.
Provide technical information and reports that will be used as the basis for tech updates and bulletins on products and product issues.
Support the Tool Logistic Coordinator in purchasing and calibrating proper tooling
Track and participate in all ISO 9000 procedures and internal audits.
Customer Support
Interaction with customers requesting support for unplanned services
Provide expert advice by defining problem statement and solution path.
Identify the most suitable service engineer, tools, test equipment and parts for a given problem.
Employee Support
Interaction with service engineers remotely or onsite to provide technical advice, secure expert advice from others and monitor the service call until repair service is finished.
Provide technical training and expertise on products as requested.
Handle projects and retrofits, including RFQ, site surveys, installation and final acceptance as required.
Escalate calls per company procedures.
Support of Technical Support Management to meet key departmental objectives.
Perform other duties and responsibilities as assigned by the supervisor
Demonstrate ZEISS Core values (Serve, Empower, Act, Win).
Foster and reinforce company initiatives, policies, and procedures.
Associates or technical degree preferred in an engineering or related field.
Experience in the field of technical support and / or software application of a minimum of 4 years required. Equivalent experience in the field of technical engineering accepted.
Must be able to read and understand electrical schematics.
Must have excellent verbal and written communication skills.
Must have excellent problem solving skills with the ability to work independently from problem statement to solution.
Proficient in the use of standard tools including PC, MS Office (Word, Excel, and PowerPoint required, SAP, SAP-CRM.)
Requires effective verbal and written communication skills
Ability to multi-task and handle multiple assignments simultaneously.
Customer focus to drive customer satisfaction.
Above average ability in the following skills:
Problem solving/troubleshooting.
Self-motivation.
Time management.
Technical Support Specialist
Support Specialist Job In Auburn Hills, MI
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
KEY ACCOUNTABILITIES
Responsible for ensuring that Infrastructure and software standards are maintained for all DP World regional locations under area of support, with the ability to perform site audits as required
Perform proactive maintenance and management activities within team core platforms
Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures
Document technical knowledge in the form of notes and manuals within the company ITKB
Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the IT Management team
Evaluate and improve existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
Diagnose and troubleshoot basic and escalated technical issues using remote desktop applications and help desk software
Provide support on network systems and protocols as well as server hardware and operating systems as required
Adhere to DP World's security process while proactively identifying security issues and escalating these to the TSE team lead or appropriate manager
Adhere to the DP World Software testing and approval process
Support third party application management, package creation and deployments
Adhere to the DP World purchasing process to ensure that all IT equipment is properly tracked throughout the hardware lifecycle
Provide onsite support for site launches/expansions/changes and server / network refreshes with up to 30% travel (required)
Participation in a regional on-call rotation (required)
Other duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Communicative with excellent problem-solving, verbal and written communication skills in English and local site language, when applicable
Solid attention to detail and the ability to create and document process and procedures
The ability to work within a very demanding environment and handle stress in a positive manner and maintain a high degree of confidentiality
Excellent organizational and problem-solving skills
A good understanding of network systems and protocols as well as server hardware and operating systems
Ability to work on multiple tasks/projects simultaneously through to completion without prompting
Strong task tracking and troubleshooting skills required
Experience and/or certifications for MS O365 Admin, SharePoint Administration and InTune a plus
Experience with PowerShell and / or scripting languages
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-EY2 #LI-Hybrid #AMRITJobs
Product Application Specialist - MMS/Artis
Support Specialist Job In Auburn Hills, MI
Job Details Headquarters - Auburn Hills, MIDescription
Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the workshop environment, serving all major automotive and machine tools manufacturers, as well as the aerospace, biomedical, electronics, energy, glass containers and white goods sectors.
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Product Application Specialist.
Reporting to the Artis/MMS Product Manager, this individual will Provide support for direct sales, distributors, OEM's and end users in the quotation, application design, installation, launch of monitoring solutions.
Qualifications
Responsibilities:
Provide expert technical support to all personnel and demonstrate proposed solutions, and specify appropriate equipment and/or PLC/CNC interfaces
Analyze difficult customer sites and facilitate the repair/tuning of equipment either directly or through other service/engineering personnel.
Document important customer application issues, distribute the information appropriately, and ensure a final resolution.
Conduct application tests at customer sites to determine and demonstrate system capability based on the customer's requirements and document the results.
Represent the service department during the development, testing, and documentation of new products
Provide technical feedback from field service to engineering to assist with the diagnosis and correction of hardware or software problems identified in the field.
Train personnel on the application and implementation of new products and features
Actively work with the account managers to identify and develop applications with high-sales-volume potential, such as grinding, pressing, extruding, or broaching.
Maintain a library of all application tests for use and reference by account managers and service personnel.
What we are looking for:
An associate degree in engineering, entrepreneurship, or related degree
0 - 5 years experience, preferably in automotive industry
Experience operating CNC machine tool controls.
Knowledge and Understanding of Ladder/PLC Logic, GD&T, and Blue Print Reading.
Basic knowledge of geometric dimensioning and tolerances is a plus
Analytical and problem-solving skills
Team oriented with excellent interpersonal and communication skills
Able to work independently and as part of a team
Able to learn, comprehend and explain product functionality and value proposition
Able to travel in North America occasionally
What we offer:
Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:
401k Match
PTO
Health Insurance
Dental Insurance
Vision Insurance
Short Term Disability
Robotics Tech Support Specialist
Support Specialist Job In Rochester Hills, MI
What you will be doing:
We are searching for a Robotics Technical Support Specialist to play an integral role by providing frontline technical support to FAC customers, internally and externally, within our fast-paced technical customer service hotline group.
This position will focus on maintaining FAC's “Service First” mindset by providing helpful, courteous, and detailed technical support and guidance to customers regarding debug and repair of their FANUC robots, controllers, and related systems/equipment, as well as on-site project coordination.
Primary responsibilities will include:
Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers.
Answer technical support requests (via phone call, email, or webchat), identify the problem and follow up with a thoroughly researched solution before properly logging via the technical support log,
Create spare part quotations, quick reference guides, and technical support logs (including common solutions to challenges) to provide to customers in response to technical support inquiries.
Utilize online documentation and hardcopy manuals to locate appropriate troubleshooting steps and/or technical information to be sent to internal and external customers, or utilized during onsite project coordination.
Maintain and achieve corporate group measures for phone call answer rate and technical support log closure rate.
Coordinate with Project Managers to develop project support schedule and define onsite scope of work to be performed.
Communicate with customer personnel on project requirements, delivery schedules, and project status as needed.
Support the technical support group by identifying and implementing business process improvements when able.
Experience you will need:
Degree or certification in mechanical, electrical, software, robotics, automation, or related engineering/technical field; or equivalent relevant experience.
Minimum five years of experience with FANUC robots, controls and/or applications, preferably in integration, service, or installation type of position (including knowledge of robotic applications and processing)
Experience with equipment and robot maintenance, including mechanical, electrical, and pneumatic troubleshooting, teardown, and repair with the ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation.
Experience with robotic programming, computer programming (Roboguide), or related PLC programming.
Excellent communication skills (written/oral) with the ability to interface with others over the phone and at all levels of the organization, internally and externally.
Familiarity with MS Word and Excel.
Flexibility with supporting “on-call” after hours support and 2nd or 3rd shift based on customer demand and/or group manpower shortages.
Robotic paint system experience is highly preferred.
Benefits
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program
Next Level Support Specialist
Support Specialist Job In Auburn Hills, MI
We are seeking a highly motivated and experienced Next Level Support Supervisor to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to lead and motivate a team of customer service representatives. The Next Level Support Specialist will also be responsible for ensuring that all orders are processed and fulfilled accurately and efficiently. The ideal candidate will be an integral part of our team, working closely with other departments to ensure that our customers receive their orders on time and in perfect condition
Job Responsibilities:
Respond promptly to customer inquiries and resolve customer escalations in an empathic and timely manner.
Manage the order process from start to finish and generate and process invoices for orders.
Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate with internal departments.
Process fulfillment requests and facilitate returns/exchanges seamlessly.
Execute order fulfillment using inventory management systems and handle completion of delivery change forms as needed.
Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input the necessary information and respond daily.
Document call notes as necessary and update the audit comment log to maintain accurate records.
Other duties/projects as assigned
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
Work Environment:
This job operates in a professional call center environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Requirements
Physical Demands:
The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Qualifications needed to perform this position:
High school diploma or equivalent
Proficient in Microsoft Office and other computer applications
Previous experience in a call center or customer service role preferred
Excellent verbal and written communication skills, with the capacity to understand and execute instructions effectively.
Strong interpersonal skills, including exceptional listening and problem-solving abilities.
Ability to collaborate effectively in a team setting and work autonomously with minimal supervision.
Ability to work flexible hours, including evenings and weekends
Position Type/Expected Hours of Work:
This is a full-time position, working a varying schedule to support the needs of the business.
Pretrial Services Support Specialist
Support Specialist Job In Flint, MI
This position is located in the Pretrial Services Office reporting directly to the Administrative Officer. The employee provides specialized technical and administrative support to pretrial services officers in a wide range of areas, including assisting with conducting investigations, compiling criminal histories, statistical data entry, case file monitoring, archiving, and intake responsibilities.
Help
Overview
* Accepting applications
* Open & closing dates
02/10/2025 to 02/26/2025
* Salary
$48,819 - $61,029 per year
Earning Potential: $79,343
* Pay scale & grade
CL 24
* Help
Location
1 vacancy in the following location:
* Flint, MI
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - The work is generally performed in an office setting. Work requires regular contact with persons who may have violent backgrounds. Occasional travel within the district may be required.
* Relocation expenses reimbursed
No
* Appointment type
Permanent - At-Will
* Work schedule
Full-time
* Service
Excepted
* Promotion potential
None
* Job family (Series)
* 0007 Correctional Officer
* Supervisory status
No
* Security clearance
Top Secret
* Drug test
Yes
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
2025-01
* Control number
830952600
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Help
Duties
Duties include, but are not limited to the following:
* Provide office support and assistance for the administrative functions of the office, which may include any or all of the following duties and responsibilities:
* Perform receptionist duties by greeting visitors/clients in person and on the telephone, answering routine questions, and directing visitors/callers to the appropriate person or department.
* Prepare reports, form letters, notices, and other correspondence using templates and forms. Assist with preparing correspondence and documents, including typing, keyboarding, formatting, and generating documents.
* Perform data entry functions.
* Receive, prioritize, and route all incoming materials from within the court to appropriate individuals in the office. Receive, screen, and route incoming and outgoing mail to appropriate persons or offices; process mail requiring special handling; and, provide outside messenger service.
* Maintain, update, and track paper and electronic files; make copies and deliver documents to staff. Assist records and reproduction staff with scanning, copying, filing, stamping, and locating files and documents.
* Schedule appointments, arrange meetings, and maintain officer calendars.
* Report matters regarding the office's physical needs (such as heating, cooling, lighting, and cleaning).
* Assist pretrial services officers in compiling criminal histories/profiles, running record checks through local and national databases and files, conducting inquiries with collateral agencies, collecting verifiable and supportable documentation, and performing similar activities. Enter data and information into the office's computerized database system.
* Maintain and mail or transport tests and materials to laboratories for confirmation. Maintain inventory of supplies.
* Contact various local, state, and national law enforcement and regulatory agencies to collect and record information to assist with investigations and case file maintenance. Obtain related records regarding offenders/defendants, following established practices and protocols. Prepare and update case files and reports investigation and supervision, at the direction of an officer and in accordance with established policies and practices. Format, type, and edits reports prepared by officers.
* Perform other duties as assigned.
Help
Requirements
Conditions of Employment
* All applicants must be a U.S. citizen or must be a lawful permanent resident (i.e., green card holder) seeking U.S. citizenship, or must complete an affidavit indicating their intent to apply for citizenship when they become eligible to do so.
* Completion of FBI Fingerprint Background Check with periodic reinvestigation, if applicable.
* Employment will be provisional and contingent upon the satisfactory completion of the required background investigation. Retention depends upon a favorable suitability determination.
* Employees are subject to mandatory electronic funds transfer.
* Except for Probation Officers, employees are considered "At-Will".
* Employees are required to adhere to the Code of Conduct for Judicial Employees.
Qualifications
Qualifications must be met at the time of the application.
Required:
High school graduation or equivalent with a minimum of one year of specialized experience, as defined below. For placement above the minimum, at least two years of specialized experience is required.
Preferred:
* Specialized experience in a social services, community corrections, court and/or legal environment.
* Experience using Microsoft Office products, Adobe Acrobat, and e-mail applications.
Specialized Experience:
Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.
Education
Please read the "Qualifications" section.
Additional information
Benefits
Local (when/where available): Federal Court employees receive local benefits outlined here.
National: Federal Court employees receive national benefits outlined here.
Other Information
Application materials that do not adhere to the Procedures for Applying may not be considered. Applicant materials submitted in addition to the required documents will not be considered or retained.
Read more
* Benefits
Help
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Application review also for minimum qualifications.
* Benefits
Help
Review our benefits
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Please read the "How to Apply" section.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
Applicants must submit a single PDF document to *********************** with:
* Cover letter (include vacancy number) detailing your qualified and preferred skills.
* Resume.
* Completed application Form AO-78.
NOTE: Applicants are required to complete the Optional Background Information section on page 5 of the application Form AO-78.
Application materials that do not adhere to this procedure may not be considered. Applicant materials submitted in addition to the required documents will not be considered or retained. Separate applications must be made to individual vacancy announcements. Only candidates selected for the next step of the selection process will be contacted. A writing assessment may be administered. Travel reimbursement in connection with the selection process and/or relocation is not authorized. The selected candidate must successfully complete a ten-year background investigation and every five years thereafter will be subject to an updated investigation. The investigation includes Employment, Education, Residence, References, Criminal History, Financial and Credit Check, Military Personnel Records, Foreign Travel and Citizenship Verification.
Agency contact information
Human Resources
Email ***********************
Address US District Court, Eastern District of Michigan
231 W. Lafayette Blvd.
Room 890
Detroit, MI 48226
US
Next steps
Applicants who meet the minimum qualifications will be considered for the next step of the selection process. Only candidates selected for interview will be contacted.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
Please read the "How to Apply" section.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
How to Apply
Applicants must submit a single PDF document to *********************** with:
* Cover letter (include vacancy number) detailing your qualified and preferred skills.
* Resume.
* Completed application Form AO-78.
NOTE: Applicants are required to complete the Optional Background Information section on page 5 of the application Form AO-78.
Application materials that do not adhere to this procedure may not be considered. Applicant materials submitted in addition to the required documents will not be considered or retained. Separate applications must be made to individual vacancy announcements. Only candidates selected for the next step of the selection process will be contacted. A writing assessment may be administered. Travel reimbursement in connection with the selection process and/or relocation is not authorized. The selected candidate must successfully complete a ten-year background investigation and every five years thereafter will be subject to an updated investigation. The investigation includes Employment, Education, Residence, References, Criminal History, Financial and Credit Check, Military Personnel Records, Foreign Travel and Citizenship Verification.
Read more
Agency contact information
Human Resources
Email ***********************
Address US District Court, Eastern District of Michigan
231 W. Lafayette Blvd.
Room 890
Detroit, MI 48226
US
Next steps
Applicants who meet the minimum qualifications will be considered for the next step of the selection process. Only candidates selected for interview will be contacted.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Print
Share
* Email
* Facebook
* LinkedIn
* Twitter
Help
Overview
* Accepting applications
* Open & closing dates
02/10/2025 to 02/26/2025
* Salary
$48,819 - $61,029 per year
Earning Potential: $79,343
* Pay scale & grade
CL 24
* Location
1 vacancy in the following location:
* Flint, MI
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - The work is generally performed in an office setting. Work requires regular contact with persons who may have violent backgrounds. Occasional travel within the district may be required.
* Relocation expenses reimbursed
No
* Appointment type
Permanent - At-Will
* Work schedule
Full-time
* Service
Excepted
* Promotion potential
None
* Job family (Series)
* 0007 Correctional Officer
* Supervisory status
No
* Security clearance
Top Secret
* Drug test
Yes
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
2025-01
* Control number
830952600
This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
Team Support Specialist
Support Specialist Job In Holly, MI
Job Details Holly, MIDescription
Job Purpose:
Maintain safety and well-being of all residents. Help implement the plan of care established by the resident and their care team. Plan an active role in residents meeting their goals. Maintaining all required documentation.
Job Summary: (General Statement of Duties)
Team Support Specialists are the primary support providers to our residents, offering emotional support and helping them achieve and maintain their highest level of independence. This is accomplished by supporting their individualized goals through our work team activities, group therapies, and engagement in social activities.
Qualifications
Education and Experience:
Must be at least 18 years of age.
High school diploma or equivalent.
Valid drivers license
Skills and Knowledge:
Required training:
MDHHS “Providing Residential Services in Community Settings” training (within 30 days)
CPR / First Aid / AED training (within 30 days and biannually)
Office of Recipient Rights training (within 30 days and annually)
Campus Safety Tour (within 30 days and annually)
Medication Administration training (within 60 days)
CPI (within 60 days and annually)
Chauffeur's License (obtained after hire)
Support Specialist - Coffee Beanery
Support Specialist Job In Flint, MI
Who We Are: Mott Community College is student-centered and mission-driven to ensure that all our students thrive and reach their fullest potential. As an institution, we are action-oriented and intentional in dismantling every systemic barrier that prevents the excellence of students from underrepresented communities. As Mott Community College deepens its commitment to equity, it is of the highest priority that we focus our hiring process to seek individuals with the expertise to lead our institution in serving students from underrepresented communities. This is an opportunity for the college community to continue to act upon our values but more importantly for the empowering of our students' self-efficacy, for cultivating a sense of belonging, and for the diversity of our entire student body being reflected in a position of power in the classroom. Purpose, Scope & Dimension of Job : The Support Specialist reports directly to the Dean of Business and assists the Coffee Beanery Program Coordinator/Faculty in the support of the academic culinary programs and the operation of teaching laboratory spaces, catering, and Coffee Beanery retail operations. The primary role of this position is to provide support in the areas of purchasing, inventory, fiscal management, technology support, hiring and working with the work-study students, menu planning, and event catering. Supervisory Responsibility: In collaboration with the Dean, the Program Coordinator and Coffee Beanery manager, the Support Specialist will hire, schedule, and monitor work-study students.
Minimum Requirements
Minimum Required Knowledge, Skills, and Abilities: Associate's degree in Culinary Arts, Baking & Pastry Arts, or Food Service Management with two years related industry experience or equivalent work experience. Current “Servsafe” certification through the Educational Foundation of the National Restaurant Association. Two years of experience working in the culinary industry, hospitality industry or a closely related field. Experience operating various types of restaurant equipment. Demonstrated understanding of culinary and catering operations such as menu preparation, cost analysis, etc. Evidence of skills in computer technology including Microsoft applications in Word and Excel. High energy level, diplomatic/tactful, and passionate about the dimensions of this position. Demonstrated work history of providing high quality strong customer-oriented service. Good interpersonal skills, including listening, with demonstrated ability to work with diverse groups of people. Must have the ability to work as a team member, foster a cooperative work environment and maintain effective relationships. Excellent organizational and problem-solving skills including the ability to anticipate needs and concerns of stakeholders.
Work Schedule
Hours/Schedule : This is a full-time position. Regular hours of this position are 40 hours per week, normally between Monday through Friday, varying between 8:00 a.m. to 5:00 p.m., with the expectation of longer evening hours during semester start-up, shut down or special events. Must be willing and able to work flexible hours to meet the needs of the operation.
Laboratory Support Specialist
Support Specialist Job In Flint, MI
Job Title: Laboratory Support Specialist Department: Laboratory Shift: Evening Daily Work Times: 2:00 p.m. - 10:30 p.m. Scheduled Hours per Pay: 80 Coordinates and maintains consistent workflow of all Laboratory office tasks to ensure efficient operations.
Essential Functions and Responsibilities:
1. Performs general office duties including faxing, copying, scanning, and filing.
2. Communicates with customers, staff, and physicians to answer questions and report results.
3. Maintains office equipment and orders supplies.
4. Creates, maintains, and updates files, databases, records, and other documents.
5. Data entry that supports office needs, ICD-10 and CPT coding, and outreach registrations.
6. Transcribe dictation reports, and clerical duties, that supports pathologists.
7. Dispatches and manages slides and specimens for consults, referrals and other requests.
8. Dispatches phlebotomy draws as needed.
9. Assists with maintaining employee records and storage of regulatory certifications.
10. Performs other related duties as required and directed.
Required Qualifications:
* High school diploma or GED
Preferred Qualifications:
* Associate degree
* Clerical experience in a laboratory setting
* Prior Medical Transcription experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Additional Information
* Schedule: Full-time
* Requisition ID: 24007854
* Daily Work Times: 2:00 p.m. - 10:30 p.m.
* Hours Per Pay Period: 80
* On Call: No
* Weekends: Yes
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Warehouse Support Specialist
Support Specialist Job In Pontiac, MI
The Warehouse Support Specialist is responsible for owning the warehouse operation and fulfilling orders for all teams throughout UWM. In this role, one must be able to provide elite client service and have a strong sense of urgency. WHAT YOU WILL BE DOING
* Monitoring various company supply levels by team needs
* Fulfill and deliver orders for internal clients.
* Organize and operate in a warehouse setting.
* Organize and maintain inventory database.
* Create barcodes.
* Support our internal building support team when needed.
WHAT WE NEED FROM YOU
* High School Diploma
* Sense of urgency
* Basic mechanical skills: tape measure, screwdriver, hammer, battery drill, etc.
* Client-focused
* Able to lift over 50 pounds
* Able to operate 4-wheel pushcart or 2-wheeled hand cart/trolley
* Forklift certification.
* Able to drive a 26-foot truck with air brakes.
* Excellent communication skills, both verbal and written
* Some computer skills needed.
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Next Level Support Specialist
Support Specialist Job In Auburn Hills, MI
Requirements
Physical Demands:
The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Qualifications needed to perform this position:
High school diploma or equivalent
Proficient in Microsoft Office and other computer applications
Previous experience in a call center or customer service role preferred
Excellent verbal and written communication skills, with the capacity to understand and execute instructions effectively.
Strong interpersonal skills, including exceptional listening and problem-solving abilities.
Ability to collaborate effectively in a team setting and work autonomously with minimal supervision.
Ability to work flexible hours, including evenings and weekends
Position Type/Expected Hours of Work:
This is a full-time position, working a varying schedule to support the needs of the business.
Peer Support Specialist
Support Specialist Job In Saginaw, MI
SCCMHA JOB VACANCY ANNOUNCEMENT
CLASSIFICATION: Peer Support Specialist (Part Time)
PROGRAM LOCATION: Housing Resource Center
PAY GRADE: $15.38 - $17.44 hourly
Under the supervision of the Housing Resource Center Supervisor in the Housing Resource Center (HRC) department, works in conjunction with the HRC team to instill a message of hope and recovery to consumers served by the unit. Will work with assigned consumers with the specific purpose of supporting consumers to achieve increased community inclusion and participation, independence and productivity. Serves as a model for others that recovery can be achieved. Is willing to share their story of recovery. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Will work closely with case managers and other unit members to ensure that services are provided according to agency policy and the person centered plan.
Will participate in required trainings as identified by the supervisor.
Will complete documentation of all job tasks according to agency policy utilizing an electronic medical record.
Will assist consumers in carrying out tasks related to their person centered plan including but not limited to pre-planning, plan development and implementation, assistance with keeping appointments, assistance with refilling prescriptions and transportation, as needed.
Will participate in approved staff development activities, in-services and supervisory sessions.
Will participate in staff meetings to receive current information, guidance and direction and to represent the voice of consumers and the belief in recovery.
Will advocate on behalf of consumers with severe and persistent mental illness.
Will meet expectations for units/hours of service as established by the organization.
Will participate in the planning for and implementation of evidence based practices.
INCIDENTAL DUTIES AND RESPONSIBILITIES:
May represent SCCMHA on internal/external committees or workgroups to enhance service delivery and development and quality of care.
Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.
Reacts productively to change.
Will accept other responsibilities and duties required by the supervisor, consistent with the accomplishment of agency goals and objectives and the functions of the position.
Uses computer hardware and software to perform tasks.
May provide transportation to agency consumers consistent with identified needs and as agreed upon by assigned staff and supervisor.
QUALIFICATIONS:
Education:
High school diploma or equivalent with the ability to read and understand written plans of service and clearly and concisely document contacts.
Experience:
Must have received behavioral health services similar to those provided within the Saginaw County Community Mental Health Authority system of care.
Must have lived experience of homelessness.
License and Certification:
Valid Michigan Driver's license with good driving record.
Must have or attain within six (6) months of hire certification through Michigan Department Community Health (MDCH) as a Certified Peer Support Specialist (CPSS).
Knowledge, Skills, and Abilities:
A belief that individuals with a serious mental illness can live productive lives.
Willingness to share your own personal story of recovery with the public and other consumers.
Ability to plan, organize and complete work in a timely fashion.
Effective oral and written communication skills.
Must have safe driving habits and a valid Michigan Drivers license.
Must have the computer skills necessary to document consumer contacts.
Ability to work as a member of a team.
Ability to accept constructive supervision.
Knowledge and support for person centered planning concepts.
Physical/Mental Requirements:
Hearing acuity to converse in person and on telephone.
Visual Acuity to observe consumer behavior's, read and proofread documents and use CRT.
Ability to walk, stand or sit for extended periods of time.
Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
Ability to lift and carry files and supplies at least 20 pounds.
Strong interpersonal skills to interact with leadership, employees, consumers and the general public.
Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.
Ability to plan short and long range and to manage and schedule time.
Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.
(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)
REPORTING RELATIONSHIPS:
Reports to:
Housing Resource Center Supervisor
Supervises:
None
WORKING CONDITIONS/ENVIRONMENT:
Works in office environment with pressures dealing with time constraints. Frequently drives automobile in all kinds of weather conditions. May come in contact with individuals who may become potentially violent.
EMPLOYMENT APPLICATION
Saginaw County Community Mental Health Authority is an Equal Opportunity Employer
A person with a disability or handicap requiring accommodation for completing the application process should notify the Human Resource Office at ************** as soon as possible.
Saginaw County Community Mental Health Authority (SCCMHA) is an Equal Opportunity Employer. It is the policy of SCCMHA to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability, genetics or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.
The Immigration Reform and Control Act of 1986 states that employers must require all persons hired to submit documents to the employer showing their identity and their right to be lawfully employed in the United States. It also requires that the employee complete and sign a government form to this effect.
If you are offered a position by SCCMHA, you will need to furnish documents for inspection that verify your identity and indicate that you are legally permitted to work in the United States. Documents that are acceptable include your driver's license, or state issued I.D., and your Social Security card or birth certificate.
These documents must be provided within three (3) working days of employment. If the original documents are not available, you must submit proof that you have applied for the required documents.
I certify that the facts set forth in my Application of Employment, in my resume and in the other materials I have submitted are true and complete. I understand that any false, misleading or incomplete information may result in disqualification from employment with SCCMHA or in dismissal from employment if an offer of employment has been made and accepted.
I hereby authorize SCCMHA to contact all my former and current employers, educational institutions, relevant Office of Recipient Rights, and the other references I have provided regarding me and my performance record and work, academic and/or military experience.
I hereby authorize my current and former employers, and the Office of Recipient Rights, to disclose to SCCMHA all requested information, including but not limited to, any information concerning any unprofessional conduct by me, and to make available to SCCMHA copies of all documents maintained in my personnel or other records, including but not limited to, documents relating to any unprofessional conduct by me.
I also hereby release SCCMHA and its employees and agents, and all of my former and current employers, educational institutions, Office of Recipient Rights, and the other references I have provided, from any and all liability and damages for releasing in good faith, or using, information concerning me and my performance record and work, academics and/or military experience. I also hereby waive any right under the Bullard-Plawecki Right to Know Act, 1978 PA 397, to receive written notice from SCCMHA and my former or current employer, or the Office of Recipient Rights, that disciplinary reports, letters of reprimand, or other disciplinary action taken against me while employed, will be or have been disclosed to a third person or entity.
I also understand that SCCMHA may conduct or have conducted by an individual or entity of its choice, a Driver's License Report and a criminal background history through the State of Michigan; a Health Professions License check (if applicable) through the State of Michigan Department of Licensing and Regulatory Affairs, and a Excluded Parties List System check (if applicable) through the Federal government search on me. I hereby consent to this search being conducted and to the disclosure of the results of that search by the individual or entity conducting the search to SCCMHA. I further hereby release the individual or entity conducting the search, SCCMHA, and its employees and agents, from any liability, claims and damages, including but not limited to, claims for releasing or using any information revealed as a result of this search. I also understand and acknowledge that criminal convictions may result in disqualification from employment with SCCMHA or in dismissal from employment if any offer of employment has been made and accepted.
I hereby consent to having a physical examination and/or test(s) conducted by a physician or other professional of SCCMHA's choice, and understand that any offer of employment is conditioned upon the results of this examination (s) and/or test (s). I further agree to submit to a pre-employment drug screen, and I understand that the present use of illegal drugs and/or substances will disqualify me from employment with SCCMHA.
Bilingual Support Specialist
Support Specialist Job In East Lansing, MI
First National Bank
of America
is seeking customer-focused Bilingual Support Specialist to build positive relationships with both English and Spanish-speaking customers who are seeking home ownership. In this role, you are the front line for all new mortgage inquiries received through multiple channels such as phone, email and request forms. You will be responsible for uncovering client needs, building rapport and gathering important, sensitive information to determine if a client qualifies for our products. If you have a passion for serving Spanish-speaking communities, have the drive to exceed customer expectations, we welcome you to apply to join the First National team!
Compensation includes an hourly wage plus the opportunity to earn monthly commissions based on results.
Responsibilities:
Manage a large volume of incoming calls with a high level of urgency, professionalism and product knowledge
Educating clients to prepare for the home buying process
Performing in a team-oriented environment
Document all customer communications accurately
Regular follow up
No mortgage experience? No problem! We provide in-house training to all of our Bilingual Support Specialists focused on delivering a thorough understanding of all aspects needed to set them up for success.
Qualifications:
Patience, empathy, enthusiasm and exceptional bilingual English/Spanish communication skills are an absolute must.
Customer service experience
Time management and organizational skills to support working in a demanding, fast-paced environment
Ability to meet goals and objectives efficiently
Ability to learn and work with various business software
Employee benefits
Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental - Premiums as low as $0.00
Vision - Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand
At First National Bank
of America
, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank
of America
recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank
of America
is an Equal Opportunity Employer.
#LI-Onsite
Laboratory Support Specialist - McLaren Careers
Support Specialist Job In Flint, MI
**Job Title:** Laboratory Support Specialist **Department:** Laboratory **Shift:** Evening **Daily Work Times:** 2:00 p.m. - 10:30 p.m. **Scheduled Hours per Pay:** 80 Coordinates and maintains consistent workflow of all Laboratory office tasks to ensure efficient operations.
**Essential Functions and Responsibilities:**
1.
Performs general office duties including faxing, copying, scanning, and filing.
2.
Communicates with customers, staff, and physicians to answer questions and report results.
3.
Maintains office equipment and orders supplies.
4.
Creates, maintains, and updates files, databases, records, and other documents.
5.
Data entry that supports office needs, ICD-10 and CPT coding, and outreach registrations.
6.
Transcribe dictation reports, and clerical duties, that supports pathologists.
7.
Dispatches and manages slides and specimens for consults, referrals and other requests.
8.
Dispatches phlebotomy draws as needed.
9.
Assists with maintaining employee records and storage of regulatory certifications.
10.
Performs other related duties as required and directed.
**Required Qualifications:**
+ High school diploma or GED
**Preferred Qualifications:**
* Associate degree
* Clerical experience in a laboratory setting
* Prior Medical Transcription experience
**Equal Opportunity Employer of Minorities/Females/Disabled/Veterans**
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Peer Support Specialist
Support Specialist Job In Saginaw, MI
SCCMHA JOB VACANCY ANNOUNCEMENT
CLASSIFICATION: Peer Support Specialist (Part Time)
PROGRAM LOCATION: Housing Resource Center
PAY GRADE: $15.38 - $17.44 hourly
Under the supervision of the Housing Resource Center Supervisor in the Housing Resource Center (HRC) department, works in conjunction with the HRC team to instill a message of hope and recovery to consumers served by the unit. Will work with assigned consumers with the specific purpose of supporting consumers to achieve increased community inclusion and participation, independence and productivity. Serves as a model for others that recovery can be achieved. Is willing to share their story of recovery. This position will be knowledgeable about and actively support culturally competent recovery based practices; person centered planning as a shared decision making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Will work closely with case managers and other unit members to ensure that services are provided according to agency policy and the person centered plan.
Will participate in required trainings as identified by the supervisor.
Will complete documentation of all job tasks according to agency policy utilizing an electronic medical record.
Will assist consumers in carrying out tasks related to their person centered plan including but not limited to pre-planning, plan development and implementation, assistance with keeping appointments, assistance with refilling prescriptions and transportation, as needed.
Will participate in approved staff development activities, in-services and supervisory sessions.
Will participate in staff meetings to receive current information, guidance and direction and to represent the voice of consumers and the belief in recovery.
Will advocate on behalf of consumers with severe and persistent mental illness.
Will meet expectations for units/hours of service as established by the organization.
Will participate in the planning for and implementation of evidence based practices.
INCIDENTAL DUTIES AND RESPONSIBILITIES:
May represent SCCMHA on internal/external committees or workgroups to enhance service delivery and development and quality of care.
Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.
Reacts productively to change.
Will accept other responsibilities and duties required by the supervisor, consistent with the accomplishment of agency goals and objectives and the functions of the position.
Uses computer hardware and software to perform tasks.
May provide transportation to agency consumers consistent with identified needs and as agreed upon by assigned staff and supervisor.
QUALIFICATIONS :
Education:
High school diploma or equivalent with the ability to read and understand written plans of service and clearly and concisely document contacts.
Experience:
Must have received behavioral health services similar to those provided within the Saginaw County Community Mental Health Authority system of care.
Must have lived experience of homelessness.
License and Certification:
Valid Michigan Driver's license with good driving record.
Must have or attain within six (6) months of hire certification through Michigan Department Community Health (MDCH) as a Certified Peer Support Specialist (CPSS).
Knowledge, Skills, and Abilities:
A belief that individuals with a serious mental illness can live productive lives.
Willingness to share your own personal story of recovery with the public and other consumers.
Ability to plan, organize and complete work in a timely fashion.
Effective oral and written communication skills.
Must have safe driving habits and a valid Michigan Drivers license.
Must have the computer skills necessary to document consumer contacts.
Ability to work as a member of a team.
Ability to accept constructive supervision.
Knowledge and support for person centered planning concepts.
Physical/Mental Requirements:
Hearing acuity to converse in person and on telephone.
Visual Acuity to observe consumer behavior's, read and proofread documents and use CRT.
Ability to walk, stand or sit for extended periods of time.
Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
Ability to lift and carry files and supplies at least 20 pounds.
Strong interpersonal skills to interact with leadership, employees, consumers and the general public.
Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.
Ability to plan short and long range and to manage and schedule time.
Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.
(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)
REPORTING RELATIONSHIPS:
Reports to:
Housing Resource Center Supervisor
Supervises:
None
WORKING CONDITIONS/ENVIRONMENT:
Works in office environment with pressures dealing with time constraints. Frequently drives automobile in all kinds of weather conditions. May come in contact with individuals who may become potentially violent.
EMPLOYMENT APPLICATION
Saginaw County Community Mental Health Authority is an Equal Opportunity Employer
A person with a disability or handicap requiring accommodation for completing the application process should notify the Human Resource Office at ************** as soon as possible.
Saginaw County Community Mental Health Authority (SCCMHA) is an Equal Opportunity Employer. It is the policy of SCCMHA to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability, genetics or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.
The Immigration Reform and Control Act of 1986 states that employers must require all persons hired to submit documents to the employer showing their identity and their right to be lawfully employed in the United States. It also requires that the employee complete and sign a government form to this effect.
If you are offered a position by SCCMHA, you will need to furnish documents for inspection that verify your identity and indicate that you are legally permitted to work in the United States. Documents that are acceptable include your driver's license, or state issued I.D., and your Social Security card or birth certificate.
These documents must be provided within three (3) working days of employment. If the original documents are not available, you must submit proof that you have applied for the required documents.
I certify that the facts set forth in my Application of Employment, in my resume and in the other materials I have submitted are true and complete. I understand that any false, misleading or incomplete information may result in disqualification from employment with SCCMHA or in dismissal from employment if an offer of employment has been made and accepted.
I hereby authorize SCCMHA to contact all my former and current employers, educational institutions, relevant Office of Recipient Rights, and the other references I have provided regarding me and my performance record and work, academic and/or military experience.
I hereby authorize my current and former employers, and the Office of Recipient Rights, to disclose to SCCMHA all requested information, including but not limited to, any information concerning any unprofessional conduct by me, and to make available to SCCMHA copies of all documents maintained in my personnel or other records, including but not limited to, documents relating to any unprofessional conduct by me.
I also hereby release SCCMHA and its employees and agents, and all of my former and current employers, educational institutions, Office of Recipient Rights, and the other references I have provided, from any and all liability and damages for releasing in good faith, or using, information concerning me and my performance record and work, academics and/or military experience. I also hereby waive any right under the Bullard-Plawecki Right to Know Act, 1978 PA 397, to receive written notice from SCCMHA and my former or current employer, or the Office of Recipient Rights, that disciplinary reports, letters of reprimand, or other disciplinary action taken against me while employed, will be or have been disclosed to a third person or entity.
I also understand that SCCMHA may conduct or have conducted by an individual or entity of its choice, a Driver's License Report and a criminal background history through the State of Michigan; a Health Professions License check (if applicable) through the State of Michigan Department of Licensing and Regulatory Affairs, and a Excluded Parties List System check (if applicable) through the Federal government search on me. I hereby consent to this search being conducted and to the disclosure of the results of that search by the individual or entity conducting the search to SCCMHA. I further hereby release the individual or entity conducting the search, SCCMHA, and its employees and agents, from any liability, claims and damages, including but not limited to, claims for releasing or using any information revealed as a result of this search. I also understand and acknowledge that criminal convictions may result in disqualification from employment with SCCMHA or in dismissal from employment if any offer of employment has been made and accepted.
I hereby consent to having a physical examination and/or test(s) conducted by a physician or other professional of SCCMHA's choice, and understand that any offer of employment is conditioned upon the results of this examination (s) and/or test (s). I further agree to submit to a pre-employment drug screen, and I understand that the present use of illegal drugs and/or substances will disqualify me from employment with SCCMHA.